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Net fee and commission income - Schedule of net fee and commission income (Details) - EUR (€) € in Millions	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Fee and commission income (expense) [abstract]
Payment Services	€ 2,062	€ 1,888	€ 1,661
Securities business	584	632	853
Insurance and other broking	529	682	734
Portfolio management	625	600	617
Lending business	602	556	477
Financial guarantees and other commitments	459	496	458
Other	248	232	204
Total fee and commission income	5,109	5,085	5,004
Payment Services	704	600	563
Securities business	128	160	164
Distribution of products	480	555	591
Other	202	184	169
Total fee and commission expenses	1,514	1,499	1,487
Net fee and commission income	€ 3,595	€ 3,586	€ 3,517

X

- Definition

The amount of expense relating to fees and commissions.

+ References

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- Definition

The amount of income relating to fees and commissions.

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- Definition

The amount of income or expense relating to fees and commissions.

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- Definition

The amount of fee and commission expense that the entity does not separately disclose in the same statement or note. [Refer: Fee and commission expense]

+ References

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- Definition

The amount of fee and commission income that the entity does not separately disclose in the same statement or note. [Refer: Fee and commission income]

+ References

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The amount of income recognised from portfolio and other management fees.

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Distribution Of Products Fee And Commission Expense

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Financial Guarantees And Other Commitments

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Insurance and other broking fee and commission income.

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Lending Business Fee And Commission Income

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- Definition

Payment Services Fee And Commission Expense

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Payment Services Fee And Commission Income

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Securities business fee and commission expense.

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Securities business fee and commission income.

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