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Other operating expenses - Additional information (Details)
€ in Millions
12 Months Ended
Dec. 31, 2023
EUR (€)
Dec. 31, 2022
EUR (€)
bank
Dec. 31, 2021
EUR (€)
Disclosure Of Other Operating Expense [Line Items]      
Contributions to the Single Resolution Fund € 251 € 354 € 308
Decrease in local bank taxes 1    
Local bank taxes 472 € 470 522
Banks party to Institutional Protection Scheme | bank   7  
Contributions to Institutional Protection Scheme   € 99  
Netherlands, Germany, Belgium, Poland      
Disclosure Of Other Operating Expense [Line Items]      
Contributions to the Deposit Guarantee Schemes € 320 € 425 € 435