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Earnings per ordinary share - Summary of earnings per ordinary share (Details) - EUR (€)
€ / shares in Units, € in Millions, shares in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Amount      
Basic earnings, amount € 4,140 € 12,126 € 5,951
Basic earnings from continuing operations, amount 4,140 12,126 5,951
Diluted earnings, amount 4,140 12,126 5,951
Diluted earnings from continuing operations, amount € 4,140 € 12,126 € 5,951
Weighted average number of ordinary shares outstanding during the period      
Basic earnings (in shares) 3,562.9 3,619.1 3,888.5
Stock option and share plans (in shares) 2.4 5.2 2.2
Total effect of dilutive instruments (in shares) 2.4 5.2 2.2
Diluted earnings (in shares) 3,565.3 3,624.3 3,890.7
Per ordinary share      
Basic earnings (in eur per share) € 1.16 € 3.35 € 1.53
Basic earnings from continuing operations (in eur per share) 1.16 3.35 1.53
Diluted earnings (in eur per share) 1.16 3.35 1.53
Diluted earnings from continuing operations (in eur per share) € 1.16 € 3.35 € 1.53