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Segments - Summary of segments banking by line of business (Details) - EUR (€)
€ in Millions
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Disclosure of operating segments [line items]      
– Net interest income € 16,162 € 14,593 € 14,000
– Net fee and commission income 3,595 3,586 3,517
Total income 18,121 30,418 20,093
Addition to loan loss provisions 520 1,861 516
Total expenses 12,084 13,060 11,708
Result before tax 6,037 17,358 8,385
Taxation 1,662 5,130 2,306
Non-controlling interests 235 102 128
Net result 4,140 12,126 5,951
Adjustment of the EU 'IAS 39 carve out'      
Disclosure of operating segments [line items]      
Taxation 1,308 (3,405) (429)
Net result 3,147 (8,451) (1,174)
Segments banking activities      
Disclosure of operating segments [line items]      
Net result 4,140 12,126 5,951
Segments banking activities | Net result IFRS-EU      
Disclosure of operating segments [line items]      
– Net interest income 15,976 13,756 13,615
– Net fee and commission income 3,595 3,586 3,517
– Total investment and other income 3,005 1,219 1,359
Total income 22,575 18,561 18,490
–  Operating expenses 11,564 11,199 11,192
Addition to loan loss provisions 520 1,861 516
Total expenses 12,084 13,060 11,708
Result before tax 10,492 5,502 6,782
Taxation 2,970 1,725 1,877
Non-controlling interests 235 102 128
Net result 7,287 3,674 4,776
Segments banking activities | Adjustment of the EU 'IAS 39 carve out'      
Disclosure of operating segments [line items]      
Net result (3,147) 8,451 1,174
Retail Netherlands      
Disclosure of operating segments [line items]      
Non-controlling interests   0  
Retail Netherlands | Segments banking activities      
Disclosure of operating segments [line items]      
Net result 2,121 1,474 1,437
Retail Netherlands | Segments banking activities | Net result IFRS-EU      
Disclosure of operating segments [line items]      
– Net interest income 3,096 2,888 3,290
– Net fee and commission income 959 892 771
– Total investment and other income 945 417 201
Total income 5,001 4,196 4,262
–  Operating expenses 2,135 2,115 2,403
Addition to loan loss provisions 5 67 (76)
Total expenses 2,140 2,182 2,326
Result before tax 2,861 2,014 1,936
Taxation 740 540 499
Non-controlling interests 0   0
Net result 2,121 1,474 1,437
Retail Belgium      
Disclosure of operating segments [line items]      
Non-controlling interests   0  
Retail Belgium | Segments banking activities      
Disclosure of operating segments [line items]      
Net result 479 151 437
Retail Belgium | Segments banking activities | Net result IFRS-EU      
Disclosure of operating segments [line items]      
– Net interest income 2,063 1,668 1,747
– Net fee and commission income 502 511 519
– Total investment and other income 117 (32) 209
Total income 2,683 2,147 2,475
–  Operating expenses 1,852 1,786 1,667
Addition to loan loss provisions 169 139 225
Total expenses 2,022 1,924 1,892
Result before tax 661 223 583
Taxation 182 72 146
Non-controlling interests 0   0
Net result 479 151 437
Retail Germany | Segments banking activities      
Disclosure of operating segments [line items]      
Net result 1,159 696 529
Retail Germany | Segments banking activities | Net result IFRS-EU      
Disclosure of operating segments [line items]      
– Net interest income 2,862 1,666 1,447
– Net fee and commission income 357 437 497
– Total investment and other income (67) 69 65
Total income 3,152 2,172 2,009
–  Operating expenses 1,243 1,140 1,174
Addition to loan loss provisions 119 131 49
Total expenses 1,362 1,271 1,223
Result before tax 1,790 901 786
Taxation 631 202 252
Non-controlling interests 0 3 4
Net result 1,159 696 529
Retail Other 1,2,3 | Segments banking activities      
Disclosure of operating segments [line items]      
Net result 908 525 490
Retail Other 1,2,3 | Segments banking activities | Net result IFRS-EU      
Disclosure of operating segments [line items]      
– Net interest income 3,437 2,725 2,709
– Net fee and commission income 519 535 530
– Total investment and other income 277 377 202
Total income 4,233 3,637 3,441
–  Operating expenses 2,479 2,509 2,442
Addition to loan loss provisions 313 302 202
Total expenses 2,792 2,812 2,644
Result before tax 1,441 825 797
Taxation 359 254 209
Non-controlling interests 174 47 98
Net result 908 525 490
Wholesale Banking | Net result IFRS-EU      
Disclosure of operating segments [line items]      
Result before tax 3,836 1,991 2,874
Wholesale Banking | Segments banking activities      
Disclosure of operating segments [line items]      
Net result (272) 9,810 3,318
Wholesale Banking | Segments banking activities | Net result IFRS-EU      
Disclosure of operating segments [line items]      
– Net interest income 4,028 4,260 4,151
– Net fee and commission income 1,259 1,217 1,197
– Total investment and other income 1,771 849 568
Total income 7,057 6,325 5,916
–  Operating expenses 3,313 3,114 2,926
Addition to loan loss provisions (92) 1,220 117
Total expenses 3,222 4,334 3,042
Result before tax 3,836 1,991 2,874
Taxation 900 581 703
Non-controlling interests 61 52 26
Net result 2,875 1,358 2,144
Wholesale Banking | Segments banking activities | Adjustment of the EU 'IAS 39 carve out'      
Disclosure of operating segments [line items]      
Net result (3,147) 8,451 1,174
Corporate Line      
Disclosure of operating segments [line items]      
Non-controlling interests   1  
Corporate Line | Net result IFRS-EU      
Disclosure of operating segments [line items]      
Result before tax (97) (453) (193)
Corporate Line | Segments banking activities      
Disclosure of operating segments [line items]      
Net result (255) (530) (261)
Corporate Line | Segments banking activities | Net result IFRS-EU      
Disclosure of operating segments [line items]      
– Net interest income 489 550 270
– Net fee and commission income (1) (6) 3
– Total investment and other income (38) (460) 114
Total income 450 84 387
–  Operating expenses 542 535 580
Addition to loan loss provisions 5 2
Total expenses 547 537 580
Result before tax (97) (453) (193)
Taxation 158 76 68
Non-controlling interests 0   0
Net result € (255) € (530) € (261)