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Changes in liabilities arising from financing activities - Summary of changes in liabilties arising from financing activities (Details) - EUR (€)
€ in Millions
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Changes in liabilities arising from financing activities [line items]    
Opening balance € 112,878 € 109,719
Cashflows:    
Additions 118,661 93,690
Redemptions / Disposals (93,758) (84,230)
Non cash changes:    
Amortisation 826 357
Other 769 285
Changes in unrealised revaluations 3,153 (9,127)
Foreign exchange movement (1,296) 2,185
Closing balance 141,233 112,878
Debt securities in issue    
Changes in liabilities arising from financing activities [line items]    
Opening balance 95,918 91,784
Cashflows:    
Additions 116,436 92,707
Redemptions / Disposals (90,574) (82,844)
Non cash changes:    
Amortisation 764 312
Other 502 39
Changes in unrealised revaluations 2,680 (7,658)
Foreign exchange movement (1,057) 1,577
Closing balance 124,670 95,918
Subordinated Loans    
Changes in liabilities arising from financing activities [line items]    
Opening balance 15,786 16,715
Cashflows:    
Additions 2,225 983
Redemptions / Disposals (2,894) (1,090)
Non cash changes:    
Amortisation 34 30
Other 12 7
Changes in unrealised revaluations 473 (1,470)
Foreign exchange movement (235) 611
Closing balance 15,401 15,786
Lease liabilities    
Changes in liabilities arising from financing activities [line items]    
Opening balance 1,174 1,220
Cashflows:    
Redemptions / Disposals (291) (296)
Non cash changes:    
Amortisation 28 15
Other 256 239
Foreign exchange movement (4) (4)
Closing balance € 1,162 € 1,174