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Taxation - Summary of changes in deferred tax (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance € (1,227) € 991  
Change through equity (209) 910  
Change through net result 1,059 (3,122) € (399)
Exchange rate differences 10 (5)  
Changes in the composition of the group and other changes 5  
Net liability (-) Net asset (+) ending balance (362) (1,227) 991
–  Deferred tax liabilities      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (2,652) (311)  
Net liability (-) Net asset (+) ending balance (1,447) (2,652) (311)
–  Deferred tax assets      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 1,425 1,303  
Net liability (-) Net asset (+) ending balance 1,085 1,425 1,303
Net deferred tax      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (1,227) 991  
Net liability (-) Net asset (+) ending balance   (1,227) 991
Unused tax losses carried forward      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 327 199  
Change through equity  
Change through net result (128) 137  
Exchange rate differences 11 (8)  
Changes in the composition of the group and other changes (1)  
Net liability (-) Net asset (+) ending balance 209 327 199
Other provisions      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 59 19  
Change through equity  
Change through net result (12) 44  
Exchange rate differences (3) (4)  
Changes in the composition of the group and other changes 4  
Net liability (-) Net asset (+) ending balance 48 59 19
Pension and post-employment benefits      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (54) (49)  
Change through equity 31 6  
Change through net result (7) (13)  
Exchange rate differences (4) 8  
Changes in the composition of the group and other changes (7)  
Net liability (-) Net asset (+) ending balance (33) (54) (49)
Loans and advances      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 612 430  
Change through equity 8  
Change through net result (140) 177  
Exchange rate differences (6) (3)  
Changes in the composition of the group and other changes 2 7  
Net liability (-) Net asset (+) ending balance 475 612 430
Cash flow hedges      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 752 (126)  
Change through equity (251) 875  
Change through net result  
Exchange rate differences 1 2  
Changes in the composition of the group and other changes  
Net liability (-) Net asset (+) ending balance 502 752 (126)
Depreciation      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (13) (7)  
Change through equity  
Change through net result (6) (5)  
Exchange rate differences 3 (2)  
Changes in the composition of the group and other changes 4  
Net liability (-) Net asset (+) ending balance (13) (13) (7)
Other      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (251) (148)  
Change through equity 13 (123)  
Change through net result 90 26  
Exchange rate differences (2) (6)  
Changes in the composition of the group and other changes (4)  
Net liability (-) Net asset (+) ending balance (154) (251) (148)
Financial assets at FVOCI      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 81 (71)  
Change through equity (10) 151  
Change through net result (3) 5  
Exchange rate differences (4) (3)  
Changes in the composition of the group and other changes  
Net liability (-) Net asset (+) ending balance 64 81 (71)
Financial assets and liabilities at FVPL      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (2,739) 746  
Change through equity  
Change through net result 1,264 (3,493)  
Exchange rate differences 13 9  
Changes in the composition of the group and other changes  
Net liability (-) Net asset (+) ending balance € (1,461) € (2,739) € 746