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Assets by contractual maturity - Summary of assets by contractual maturity (Details) - EUR (€)
€ in Millions
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Financial assets at fair value through other comprehensive income [abstract]      
Cash and balances with central banks € 90,214 € 87,614 € 106,520
Loans and advances to banks 3 16,709 35,104  
Financial assets at fair value through profit or loss      
– Trading assets 60,229 56,870  
– Non-trading derivatives 2,028 3,893  
– Mandatorily at fair value through profit or loss 54,983 46,844  
– Designated as at fair value through profit or loss 5,775 6,159  
Financial assets at fair value through other comprehensive income 41,116 31,625  
Securities at amortised cost 48,313 48,160  
Loans and Advances to customers  647,313 644,893  
Other assets 13,618 15,671  
Total assets 980,299 976,834 € 949,250
Equity securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 1,885 1,887  
Debt securities      
Financial assets at fair value through profit or loss      
– Trading assets 6,907 4,189  
– Mandatorily at fair value through profit or loss 894 821  
– Designated as at fair value through profit or loss 4,470 5,437  
Financial assets at fair value through other comprehensive income 38,281 29,095  
Loans and advances      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 951 643  
Less than 1 month      
Financial assets at fair value through other comprehensive income [abstract]      
Cash and balances with central banks 90,214 87,614  
Loans and advances to banks 3 11,985 28,734  
Financial assets at fair value through profit or loss      
– Trading assets 17,000 15,520  
– Non-trading derivatives 138 623  
– Mandatorily at fair value through profit or loss 32,835 29,153  
– Designated as at fair value through profit or loss 550 287  
Securities at amortised cost 2,220 1,810  
Loans and Advances to customers  49,633 54,431  
Other assets 5,658 7,155  
Total assets 210,812 225,499  
Less than 1 month | Equity securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income  
Less than 1 month | Debt securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 579 167  
Less than 1 month | Loans and advances      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 3  
1 to 3 months      
Financial assets at fair value through other comprehensive income [abstract]      
Cash and balances with central banks  
Loans and advances to banks 3 1,021 1,633  
Financial assets at fair value through profit or loss      
– Trading assets 7,363 5,399  
– Non-trading derivatives 80 95  
– Mandatorily at fair value through profit or loss 12,040 10,504  
– Designated as at fair value through profit or loss 200 158  
Securities at amortised cost 1,142 1,719  
Loans and Advances to customers  21,298 23,554  
Other assets 257 272  
Total assets 43,636 43,754  
1 to 3 months | Equity securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income  
1 to 3 months | Debt securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 232 420  
1 to 3 months | Loans and advances      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 3 1  
3 to 12 months      
Financial assets at fair value through other comprehensive income [abstract]      
Cash and balances with central banks  
Loans and advances to banks 3 1,744 2,331  
Financial assets at fair value through profit or loss      
– Trading assets 11,448 9,991  
– Non-trading derivatives 297 592  
– Mandatorily at fair value through profit or loss 5,303 3,753  
– Designated as at fair value through profit or loss 792 185  
Securities at amortised cost 6,667 4,566  
Loans and Advances to customers  57,516 54,056  
Other assets 1,088 1,162  
Total assets 86,917 79,101  
3 to 12 months | Equity securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income  
3 to 12 months | Debt securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 2,021 2,458  
3 to 12 months | Loans and advances      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 41 7  
More than 1 year but less than 5 years      
Financial assets at fair value through other comprehensive income [abstract]      
Cash and balances with central banks  
Loans and advances to banks 3 1,527 2,190  
Financial assets at fair value through profit or loss      
– Trading assets 13,216 13,062  
– Non-trading derivatives 613 1,555  
– Mandatorily at fair value through profit or loss 3,587 2,329  
– Designated as at fair value through profit or loss 2,092 2,497  
Securities at amortised cost 22,540 24,689  
Loans and Advances to customers  211,349 206,662  
Other assets 951 1,065  
Total assets 270,181 266,861  
More than 1 year but less than 5 years | Equity securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income  
More than 1 year but less than 5 years | Debt securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 13,686 12,587  
More than 1 year but less than 5 years | Loans and advances      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 619 226  
>5 years      
Financial assets at fair value through other comprehensive income [abstract]      
Cash and balances with central banks  
Loans and advances to banks 3 431 216  
Financial assets at fair value through profit or loss      
– Trading assets 11,201 12,900  
– Non-trading derivatives 900 1,027  
– Mandatorily at fair value through profit or loss 1,040 901  
– Designated as at fair value through profit or loss 2,141 3,031  
Securities at amortised cost 15,744 15,376  
Loans and Advances to customers  307,517 306,190  
Other assets 1,020 1,418  
Total assets 362,045 354,928  
>5 years | Equity securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income  
>5 years | Debt securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 21,763 13,463  
>5 years | Loans and advances      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 287 407  
Maturity not applicable      
Financial assets at fair value through other comprehensive income [abstract]      
Cash and balances with central banks  
Loans and advances to banks 3  
Financial assets at fair value through profit or loss      
– Trading assets  
– Non-trading derivatives  
– Mandatorily at fair value through profit or loss 179 203  
– Designated as at fair value through profit or loss  
Securities at amortised cost  
Loans and Advances to customers   
Other assets 4,645 4,600  
Total assets 6,709 6,690  
Maturity not applicable | Equity securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income 1,885 1,887  
Maturity not applicable | Debt securities      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income  
Maturity not applicable | Loans and advances      
Financial assets at fair value through profit or loss      
Financial assets at fair value through other comprehensive income