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Condensed financial information of the parent company - Statement of profit or loss (Details) - EUR (€)
€ in Millions
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Condensed Balance Sheet Statements, Captions [Line Items]      
Staff expenses € 6,725 € 6,152 € 5,941
Other expenses 4,839 5,047 5,251
Total expenses 12,084 13,060 11,708
Interest and other financial income 7,741 3,934 2,474
Interest and other financial expenses (7,726) (3,762) (1,966)
Result before taxation 6,037 17,358 8,385
Taxation 1,662 5,130 2,306
Net result 4,374 12,228 6,079
Parent company      
Condensed Balance Sheet Statements, Captions [Line Items]      
Staff expenses 0 0 3
Other expenses 7 9 5
Total expenses 7 8 8
Interest and other financial income 2,003 1,466 1,148
Valuation results 0 (1) 0
Interest and other financial expenses (1,828) (1,450) (1,143)
Net interest and other financial income 174 15 5
Result before taxation 167 7 (3)
Taxation 43 2 0
Net result 124 5 (3)
Result from (disposal of) group companies and participating interests after taxation 4,016 12,121 5,954
Net result € 4,140 € 12,126 € 5,951