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Condensed financial information of the parent company - Five-year schedule of maturities of debt (Details) - Parent company - EUR (€)
€ in Millions
Dec. 31, 2023
Dec. 31, 2022
Subordinated Loans    
Condensed Financial Statements, Captions [Line Items]    
Borrowings € 16,330 € 16,441
Subordinated Loans | Within 1 year    
Condensed Financial Statements, Captions [Line Items]    
Borrowings
Subordinated Loans | More than 1 year but less than 2 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings
Subordinated Loans | More than 2 years but less than 3 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings
Subordinated Loans | More than 3 years but less than 4 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings
Subordinated Loans | More than 4 years but less than 5 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings
Subordinated Loans | More than 5 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 9,317 10,113
Subordinated Loans | Maturity not applicable    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 7,014 6,329
Debenture loans    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 42,569 41,609
Debenture loans | Within 1 year    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 1,474 4,639
Debenture loans | More than 1 year but less than 2 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 3,250 1,570
Debenture loans | More than 2 years but less than 3 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 7,616 3,250
Debenture loans | More than 3 years but less than 4 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 7,049 7,716
Debenture loans | More than 4 years but less than 5 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 7,306 5,563
Debenture loans | More than 5 years    
Condensed Financial Statements, Captions [Line Items]    
Borrowings 15,875 18,872
Debenture loans | Maturity not applicable    
Condensed Financial Statements, Captions [Line Items]    
Borrowings