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Property and equipment (Tables)
 12 Months Ended
Dec. 31, 2023
Disclosure of detailed information about property, plant and equipment [abstract]  
Schedule of property and equipment
Property and equipment by type
in EUR million
2023
2022
Property in own use
616
681
Equipment:
- Data processing equipment
213
213
- Other equipment
492
476
Right- of- use assets:
- ROU property
972
1,000
- ROU cars
97
64
- ROU other leases
9
12
2,399
2,446
Schedule of changes in property and equipment
Changes in property and equipment
Property in own use
Equipment
Right-of-use assets
Total
in EUR million
2023
2022
2023
2022
2023
2022
2023
2022
Opening balance as at 1 January
681
702
688
699
1,076
1,113
2,446
2,515
Additions
4
2
241
229
279
173
525
404
Transfers
-1
-1
-4
-1
-4
-4
-9
-5
Depreciation
-12
-13
-204
-220
-246
-252
-461
-485
Impairments1
-19
-9
-10
-16
-12
-9
-41
-35
Reversals of impairments 1
10
16
10
16
Remeasurements
4
15
9
67
13
81
Disposals
-47
-67
-10
-15
-20
-15
-78
-98
Exchange rate differences
-4
36
4
13
-4
3
-5
52
Closing balance
616
681
705
688
1,078
1,076
2,399
2,446
Cost price
753
847
3,140
3,554
1,851
1,680
5,744
6,081
Accumulated depreciation
-305
-362
-2,430
-2,853
-904
-714
-3,639
-3,929
Accumulated impairments
-99
-107
-6
-12
-32
-21
-136
-140
Accumulated revaluation surplus
267
304
267
304
Accumulated remeasurement
163
130
163
130
Net carrying value
616
681
705
688
1,078
1,076
2,399
2,446
1 (Reversals of) impairments of property and equipment are presented as Other operating expenses in the statement of Profit or Loss.