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Consolidated statement of cash flows - EUR (€)
€ in Millions
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Cash flows from operating activities      
Result before tax € 6,037 € 17,358 € 8,385
Adjusted for:      
– Depreciation and amortisation 674 711 834
– Addition to loan loss provisions 520 1,861 516
– Revaluations 1,806 (6,002) (1,321)
– Other non-cash items in Result before tax 260 (330) 131
Taxation paid (2,700) (1,474) (1,873)
Changes in:      
–  Loans and advances to banks, not available on demand 12,693 (5,837) 262
–  Deposits from banks, not payable on demand (31,804) (26,976) 8,438
–  Trading assets (3,359) (5,489) (25)
–  Trading liabilities (1,869) 11,975 (5,596)
–  Loans and advances to customers (5,816) (19,297) (27,860)
–  Customer deposits 8,513 25,057 10,339
–  Non–trading derivatives 2,409 (5,469) 290
–  Assets designated at fair value through profit or loss 260 45 (1,907)
–  Assets mandatorily at fair value through profit or loss (7,402) (4,143) 1,650
–  Other assets 1,727 (2,866) (113)
–  Other financial liabilities at fair value through profit or loss 4,391 9,886 (6,791)
–  Provisions and other liabilities 2,320 (123) (304)
Net cash flow from/(used in) operating activities (11,340) (11,112) (14,943)
Investments and advances:      
- Associates and joint ventures (55) (48) (91)
– Property and equipment (246) (231) (184)
Disposals and redemptions:      
– Associates and joint ventures 164 58 57
– Disposal of subsidiaries, net of cash disposed 0 7 27
– Property and equipment 57 83 39
Net cash flow from/(used in) investing activities (8,545) (5,307) 6,220
Cash flows from financing activities 32      
Proceeds from debt securities 116,436 92,707 85,113
Repayments of debt securities (90,574) (82,844) (76,150)
Proceeds from issuance of subordinated loans 2,225 983 3,163
Repayments of subordinated loans (2,894) (1,090) (2,449)
Repayments of principal portion of lease liabilities (291) (296) (301)
Purchase/sale of treasury shares (3,531) (1,717) (1,608)
Dividends paid (2,967) (3,093) (2,382)
Other financing 0 0 1
Net cash flow from/(used in) financing activities 18,404 4,649 5,387
Net cash flow (1,481) (11,770) (3,335)
Cash and cash equivalents at beginning of year 95,391 107,665 111,566
Effect of exchange rate changes on cash and cash equivalents (898) (504) (565)
Cash and cash equivalents at end of year 93,012 95,391 107,665
Other investments purchased      
Investments and advances:      
– Other investments (310) (198) (179)
Other investments disposed      
Disposals and redemptions:      
– Other investments 15 10 0
- Financial assets at fair value through other comprehensive income      
Investments and advances:      
- Financial assets at fair value through other comprehensive income and securities at amortised cost (19,995) (18,806) (13,186)
Disposals and redemptions:      
– securities at amortised cost 11,913 14,526 17,750
- Securities at amortised cost      
Investments and advances:      
- Financial assets at fair value through other comprehensive income and securities at amortised cost (49,614) (24,651) (44,945)
Disposals and redemptions:      
– securities at amortised cost € 49,525 € 23,943 € 46,933