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Property and equipment - Schedule of property and equipment (Details) - EUR (€) € in Millions | Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
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Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | € 2,434 | € 2,399 | € 2,446
Right-of-use assets |  |  |
Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | 1,033 | 1,078 | 1,076
Property | Property plant and equipment |  |  |
Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | 758 | 616 | 681
Property | Right-of-use assets |  |  |
Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | 895 | 972 |
Equipment | Property plant and equipment |  |  |
Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | 643 | 705 | € 689
- Data processing equipment | Property plant and equipment |  |  |
Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | 218 | 213 |
- Other equipment | Property plant and equipment |  |  |
Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | 426 | 492 |
- ROU cars | Right-of-use assets |  |  |
Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | 124 | 97 |
- ROU other leases | Right-of-use assets |  |  |
Disclosure of detailed information about property, plant and equipment [line items] |  |  |
Property, plant and equipment including right-of-use assets | € 13 | € 9 |

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- Definition Line items represent concepts included in a table. These concepts are used to disclose reportable information associated with members defined in one or many axes of the table. + References No definition available. + Details
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- Definition The amount of property, plant and equipment including right-of-use assets whose underlying assets would be presented as property, plant and equipment if they were owned. [Refer: Property, plant and equipment; Right-of-use assets] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 16 -IssueDate 2024-01-01 -Paragraph 73 -Subparagraph e -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=16&code=ifrs-tx-2024-en-r&anchor=para_73_e&doctype=Standard -URIDate 2024-03-27 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 16 -IssueDate 2024-01-01 -Paragraph 47 -Subparagraph a -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=16&code=ifrs-tx-2024-en-r&anchor=para_47_a&doctype=Standard -URIDate 2024-03-27 Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2024-01-01 -Paragraph 54 -Subparagraph a -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2024-en-r&anchor=para_54_a&doctype=Standard -URIDate 2024-03-27 + Details
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