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v3.25.0.1

Segments (Tables) | 12 Months Ended
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Dec. 31, 2024
Disclosure of operating segments [abstract] |
Schedule of ING Group total | The following table specifies the segments by line of business and the main sources of income of each of the segments:
Specification of the main sources of income of each of the segments by line of business
Segments by line of business | Main source of income
Retail Netherlands | Income from products and services provided to private individuals, business banking clients and private banking clients in the Netherlands. The main products and services offered are daily banking, lending, savings, investments and insurance.
Retail Belgium | Income from products and services provided to private individuals, business banking clients and private banking clients in Belgium and Luxembourg. The main products and services offered are similar to those in the Netherlands.
Retail Germany | Income from products and services provided to private individuals, business banking clients and private banking clients in Germany. The main products and services offered are similar to those in the Netherlands.
Retail Other | Income from products and services provided to private individuals, business banking clients and private banking clients in the other retail countries. The main products and services offered are similar to those in the Netherlands.
Wholesale Banking | Income from wholesale banking activities, of which the main products are lending, payments & cash management, working capital solutions, trade finance, financial markets, corporate finance and treasury.
Specification of geographical split of the segments
Geographical split of the segments | Main countries
The Netherlands |
Belgium | Including Luxembourg
Germany |
Other Challengers 1 | Australia, Italy, Spain and Portugal
Growth Markets 1 | Poland, Romania and Türkiye
Wholesale Banking Rest of World | Other countries in Europe & Middle East, Americas, Asia
Other | Corporate Line
1 In 2022, ING discontinued its retail activities in France (Other Challengers) and the Philippines (Growth Markets).
ING Group Total |  |  |  |  |  |  |  |
12 month period | 2024 |  |  |  | 2023 |  |  |  | 2022 |  |
in EUR million | ING Bank | Other | Total ING Group |  | ING Bank | Other | Total ING Group |  | ING Bank | Other | Total ING Group
Income |  |  |  |  |  |  |  |  |  |  |
– Net interest income | 14,749 |  | 275 |  | 15,023 |  |  | 15,809 |  | 166 |  | 15,976 |  |  | 13,745 |  | 11 |  | 13,756 |
– Net fee and commission income | 4,002 |  | 6 |  | 4,008 |  |  | 3,586 |  | 9 |  | 3,595 |  |  | 3,586 |  |  |  | 3,586 |
Total investment and other income | 3,584 |  |  |  | 3,584 |  |  | 3,006 |  | -1 |  | 3,005 |  |  | 1,215 |  | 4 |  | 1,219 |
– of which share of result from associates and joint ventures | 170 |  |  |  | 170 |  |  | 144 |  |  |  | 144 |  |  | -101 |  |  |  | -101 |
– of which revaluations and trading income | 3,407 |  | 1 |  | 3,407 |  |  | 2,910 |  |  |  | 2,910 |  |  | 1,503 |  | -1 |  | 1,501 |
Total income | 22,334 |  | 281 |  | 22,615 |  |  | 22,401 |  | 174 |  | 22,575 |  |  | 18,546 |  | 16 |  | 18,561 |
Expenditure |  |  |  |  |  |  |  |  |  |  |
Operating expenses | 12,116 |  | 5 |  | 12,121 |  |  | 11,563 |  | 1 |  | 11,564 |  |  | 11,193 |  | 6 |  | 11,199 |
– of which Regulatory expenses | 882 |  |  |  | 882 |  |  | 1,042 |  |  |  | 1,042 |  |  | 1,250 |  |  |  | 1,250 |
– Addition to loan loss provisions | 1,194 |  |  |  | 1,194 |  |  | 520 |  |  |  | 520 |  |  | 1,861 |  |  |  | 1,861 |
Total expenses | 13,310 |  | 5 |  | 13,315 |  |  | 12,083 |  | 1 |  | 12,084 |  |  | 13,053 |  | 6 |  | 13,060 |
Result before taxation | 9,025 |  | 275 |  | 9,300 |  |  | 10,318 |  | 173 |  | 10,492 |  |  | 5,493 |  | 9 |  | 5,502 |
Taxation | 2,580 |  | 71 |  | 2,650 |  |  | 2,926 |  | 44 |  | 2,970 |  |  | 1,723 |  | 2 |  | 1,725 |
Non-controlling interests | 258 |  |  |  | 258 |  |  | 235 |  |  |  | 235 |  |  | 102 |  |  |  | 102 |
Net result IFRS-EU | 6,187 |  | 205 |  | 6,392 |  |  | 7,157 |  | 129 |  | 7,287 |  |  | 3,667 |  | 7 |  | 3,674 |
Adjustment of the EU 'IAS 39 carve out' | -1,058 |  |  | -1,058 |  |  | -3,147 |  |  | -3,147 |  |  | 8,451 |  |  | 8,451 |
Net result IFRS-IASB | 5,130 |  | 205 |  | 5,334 |  |  | 4,010 |  | 129 |  | 4,140 |  |  | 12,119 |  | 7 |  | 12,126 |
Summary of reconciliation between IFRS and underlying income, expenses and net result |
Reconciliation between IFRS-IASB and IFRS-EU income, expense and net result
12 month period | 2024 |  |  |  |  | 2023 |  |  |  |  | 2022 |  |  |  |
in EUR million | Income | Expenses | Taxation | Non-controlling interests | Net result 1 | Income | Expenses | Taxation | Non-controlling interests | Net result 1 | Income | Expenses | Taxation | Non-controlling interests | Net result 1
Net result IFRS-IASB attributable to equity holder of the parent | 21,087 |  | 13,315 |  | 2,181 |  | 258 |  | 5,334 |  | 18,121 |  | 12,084 |  | 1,662 |  | 235 |  | 4,140 |  | 30,418 |  | 13,060 |  | 5,130 |  | 102 |  | 12,126 |
Remove impact of: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Adjustment of the EU 'IAS 39 carve out' 2 | 1,528 |  |  | 470 |  |  | 1,058 |  | 4,455 |  |  | 1,308 |  |  | 3,147 |  | -11,856 |  |  | -3,405 |  |  | -8,451 |
Net result ING Group IFRS-EU 3 | 22,615 |  | 13,315 |  | 2,650 |  | 258 |  | 6,392 |  | 22,575 |  | 12,084 |  | 2,970 |  | 235 |  | 7,287 |  | 18,561 |  | 13,060 |  | 1,725 |  | 102 |  | 3,674 |
1 Net result reflects the net result attributable to shareholders of the parent. 2 ING prepares the Form 20-F in accordance with IFRS-IASB. This information is prepared by reversing the hedge accounting impacts that applied under the EU 'carve-out' version of IAS 39. For the underlying result, the impact of the carve-out is re-instated as this is the measure at which management monitors the business. 3 IFRS-EU figures include the impact of applying the EU 'IAS 39 carve-out'.
Summary of segments banking |
Segments
12 month period | 2024 |  |  |  |  |  |  | 2023 |  |  |  |  |  |  | 2022 |  |  |  |  |  |
in EUR million | Retail Nether-lands | Retail Belgium | Retail Germany | Retail Other | Wholesale Banking | Corporate Line | Total | Retail Nether-lands | Retail Belgium | Retail Germany | Retail Other | Wholesale Banking | Corporate Line | Total | Retail Nether-lands | Retail Belgium | Retail Germany | Retail Other 1 | Wholesale Banking | Corporate Line | Total
Income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Net interest income | 3,027 |  | 1,959 |  | 2,647 |  | 3,817 |  | 3,259 |  | 315 |  | 15,023 |  | 3,096 |  | 2,063 |  | 2,862 |  | 3,437 |  | 4,028 |  | 489 |  | 15,976 |  | 2,888 |  | 1,668 |  | 1,666 |  | 2,725 |  | 4,260 |  | 550 |  | 13,756 |
Net fee and commission income | 1,049 |  | 603 |  | 433 |  | 609 |  | 1,317 |  | -3 |  | 4,008 |  | 959 |  | 502 |  | 357 |  | 519 |  | 1,259 |  | -1 |  | 3,595 |  | 892 |  | 511 |  | 437 |  | 535 |  | 1,217 |  | -6 |  | 3,586 |
Total investment and other income | 835 |  | 189 |  | -173 |  | 263 |  | 2,405 |  | 66 |  | 3,584 |  | 945 |  | 117 |  | -67 |  | 277 |  | 1,771 |  | -38 |  | 3,005 |  | 417 |  | -32 |  | 69 |  | 377 |  | 849 |  | -460 |  | 1,219 |
– of which share of result from associates and joint ventures |  |  | 81 |  |  |  | 8 |  | -36 |  | 118 |  | 170 |  |  |  |  |  |  |  | 7 |  | 31 |  | 107 |  | 144 |  |  |  | 1 |  |  |  | 5 |  | 18 |  | -125 |  | -101 |
– of which revaluations and trading income | 810 |  | 81 |  | -160 |  | 253 |  | 2,478 |  | -55 |  | 3,407 |  | 898 |  | 61 |  | -57 |  | 264 |  | 1,730 |  | 13 |  | 2,910 |  | 327 |  | 113 |  | 57 |  | 200 |  | 952 |  | -148 |  | 1,501 |
Total income | 4,910 |  | 2,751 |  | 2,906 |  | 4,688 |  | 6,981 |  | 378 |  | 22,615 |  | 5,001 |  | 2,683 |  | 3,152 |  | 4,233 |  | 7,057 |  | 450 |  | 22,575 |  | 4,196 |  | 2,147 |  | 2,172 |  | 3,637 |  | 6,325 |  | 84 |  | 18,561 |
Expenditure |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses | 2,124 |  | 1,811 |  | 1,303 |  | 2,792 |  | 3,558 |  | 533 |  | 12,121 |  | 2,135 |  | 1,852 |  | 1,243 |  | 2,479 |  | 3,313 |  | 542 |  | 11,564 |  | 2,115 |  | 1,786 |  | 1,140 |  | 2,509 |  | 3,114 |  | 535 |  | 11,199 |
– of which Regulatory expenses | 114 |  | 206 |  | 88 |  | 261 |  | 212 |  | 1 |  | 882 |  | 212 |  | 211 |  | 96 |  | 252 |  | 271 |  |  |  | 1,042 |  | 250 |  | 244 |  | 93 |  | 369 |  | 293 |  |  |  | 1,250 |
Addition to loan loss provisions | -8 |  | 134 |  | 149 |  | 291 |  | 627 |  | 1 |  | 1,194 |  | 5 |  | 169 |  | 119 |  | 313 |  | -92 |  | 5 |  | 520 |  | 67 |  | 139 |  | 131 |  | 302 |  | 1,220 |  | 2 |  | 1,861 |
Total expenses | 2,117 |  | 1,944 |  | 1,452 |  | 3,083 |  | 4,185 |  | 534 |  | 13,315 |  | 2,140 |  | 2,022 |  | 1,362 |  | 2,792 |  | 3,222 |  | 547 |  | 12,084 |  | 2,182 |  | 1,924 |  | 1,271 |  | 2,812 |  | 4,334 |  | 537 |  | 13,060 |
Result before taxation | 2,793 |  | 807 |  | 1,455 |  | 1,605 |  | 2,796 |  | -156 |  | 9,300 |  | 2,861 |  | 661 |  | 1,790 |  | 1,441 |  | 3,836 |  | -97 |  | 10,492 |  | 2,014 |  | 223 |  | 901 |  | 825 |  | 1,991 |  | -453 |  | 5,502 |
Taxation | 723 |  | 210 |  | 505 |  | 381 |  | 693 |  | 138 |  | 2,650 |  | 740 |  | 182 |  | 631 |  | 359 |  | 900 |  | 158 |  | 2,970 |  | 540 |  | 72 |  | 202 |  | 254 |  | 581 |  | 76 |  | 1,725 |
Non-controlling interests | 0 |  | 0 |  | 1 |  | 221 |  | 35 |  | 0 |  | 258 |  | 0 |  | 0 |  | 0 |  | 174 |  | 61 |  | 0 |  | 235 |  | 0 |  | 0 |  | 3 |  | 47 |  | 52 |  | 1 |  | 102 |
Net result IFRS-EU 2 | 2,070 |  | 597 |  | 949 |  | 1,002 |  | 2,068 |  | -294 |  | 6,392 |  | 2,121 |  | 479 |  | 1,159 |  | 908 |  | 2,875 |  | -255 |  | 7,287 |  | 1,474 |  | 151 |  | 696 |  | 525 |  | 1,358 |  | -530 |  | 3,674 |
Adjustment of the EU 'IAS 39 carve out' |  |  |  |  | -1,058 |  |  | -1,058 |  |  |  |  |  | -3,147 |  |  | -3,147 |  |  |  |  |  | 8,451 |  |  | 8,451 |
Net result IFRS-IASB 2 | 2,070 |  | 597 |  | 949 |  | 1,002 |  | 1,010 |  | -294 |  | 5,334 |  | 2,121 |  | 479 |  | 1,159 |  | 908 |  | -272 |  | -255 |  | 4,140 |  | 1,474 |  | 151 |  | 696 |  | 525 |  | 9,810 |  | -530 |  | 12,126 |
1 In 2022, ING discontinued its retail activities in France (Other Challengers) and the Philippines (Growth Markets). 2 Net result reflects the net result attributable to shareholders of the parent.
Summary of geographical segments banking |
Geographical split of the segments
12 month period | 2024 |  |  |  |  |  |  |  | 2023 |  |  |  |  |  |  |  | 2022 |  |  |  |  |  |  |
in EUR million Income | Nether-lands | Belgium | Ger-many | Other Challengers | Growth markets | Wholesale Banking Rest of World | Other | Total | Nether-lands | Belgium | Ger-many | Other Challengers | Growth markets | Wholesale Banking Rest of World | Other | Total | Nether-lands | Belgium | Ger-many | Other Challengers 1 | Growth markets 1 | Wholesale Banking Rest of World | Other | Total
Net interest income | 3,063 |  | 2,478 |  | 3,182 |  | 2,131 |  | 2,409 |  | 1,448 |  | 312 |  | 15,023 |  | 3,773 |  | 2,712 |  | 3,375 |  | 2,121 |  | 1,961 |  | 1,548 |  | 486 |  | 15,976 |  | 3,782 |  | 2,065 |  | 2,126 |  | 1,842 |  | 1,462 |  | 1,933 |  | 546 |  | 13,756 |
Net fee and commission income | 1,329 |  | 832 |  | 484 |  | 337 |  | 445 |  | 585 |  | -3 |  | 4,008 |  | 1,239 |  | 715 |  | 400 |  | 285 |  | 384 |  | 573 |  | -1 |  | 3,595 |  | 1,171 |  | 714 |  | 494 |  | 290 |  | 375 |  | 548 |  | -6 |  | 3,586 |
Total investment and other income | 1,889 |  | 207 |  | -188 |  | 27 |  | 408 |  | 1,167 |  | 74 |  | 3,584 |  | 1,627 |  | 145 |  | -81 |  | 21 |  | 487 |  | 829 |  | -25 |  | 3,005 |  | 577 |  | -14 |  | 94 |  | 182 |  | 386 |  | 449 |  | -455 |  | 1,219 |
– of which share of result from associates and joint ventures | -45 |  | 87 |  |  |  |  |  | 8 |  |  |  | 120 |  | 170 |  | 31 |  |  |  |  |  |  |  | 7 |  |  |  | 107 |  | 144 |  | 16 |  | 1 |  |  |  |  |  | 5 |  |  |  | -123 |  | -101 |
– of which revaluations and trading income | 1,916 |  | 119 |  | -191 |  | 2 |  | 403 |  | 1,217 |  | -58 |  | 3,407 |  | 1,568 |  | 95 |  | -83 |  | 4 |  | 479 |  | 841 |  | 6 |  | 2,910 |  | 453 |  | 174 |  | 65 |  | 3 |  | 377 |  | 532 |  | -103 |  | 1,501 |
Total income | 6,282 |  | 3,517 |  | 3,478 |  | 2,495 |  | 3,262 |  | 3,200 |  | 382 |  | 22,615 |  | 6,639 |  | 3,573 |  | 3,694 |  | 2,427 |  | 2,833 |  | 2,950 |  | 460 |  | 22,575 |  | 5,531 |  | 2,765 |  | 2,714 |  | 2,314 |  | 2,223 |  | 2,930 |  | 84 |  | 18,561 |
Expenditure |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses | 3,026 |  | 2,170 |  | 1,512 |  | 1,454 |  | 1,759 |  | 1,669 |  | 531 |  | 12,121 |  | 3,065 |  | 2,195 |  | 1,437 |  | 1,320 |  | 1,495 |  | 1,509 |  | 544 |  | 11,564 |  | 3,001 |  | 2,120 |  | 1,318 |  | 1,380 |  | 1,426 |  | 1,418 |  | 536 |  | 11,199 |
– of which Regulatory expenses | 159 |  | 228 |  | 90 |  | 61 |  | 260 |  | 83 |  | 1 |  | 882 |  | 296 |  | 243 |  | 103 |  | 92 |  | 207 |  | 101 |  |  |  | 1,042 |  | 357 |  | 283 |  | 99 |  | 88 |  | 324 |  | 98 |  |  |  | 1,250 |
Addition to loan loss provisions | 42 |  | 148 |  | 222 |  | 188 |  | 214 |  | 378 |  | 1 |  | 1,194 |  | -111 |  | 139 |  | 35 |  | 166 |  | 189 |  | 96 |  | 5 |  | 520 |  | 181 |  | 230 |  | 460 |  | 140 |  | 230 |  | 618 |  | 2 |  | 1,861 |
Total expenses | 3,068 |  | 2,319 |  | 1,734 |  | 1,642 |  | 1,973 |  | 2,047 |  | 532 |  | 13,315 |  | 2,954 |  | 2,334 |  | 1,472 |  | 1,486 |  | 1,683 |  | 1,605 |  | 549 |  | 12,084 |  | 3,182 |  | 2,350 |  | 1,778 |  | 1,519 |  | 1,657 |  | 2,036 |  | 538 |  | 13,060 |
Result before taxation | 3,213 |  | 1,198 |  | 1,744 |  | 853 |  | 1,289 |  | 1,153 |  | -149 |  | 9,300 |  | 3,685 |  | 1,239 |  | 2,222 |  | 941 |  | 1,149 |  | 1,345 |  | -89 |  | 10,492 |  | 2,349 |  | 415 |  | 936 |  | 795 |  | 567 |  | 894 |  | -454 |  | 5,502 |
Retail Banking | 2,793 |  | 807 |  | 1,455 |  | 534 |  | 1,071 |  |  |  |  |  | 6,660 |  | 2,861 |  | 661 |  | 1,790 |  | 649 |  | 792 |  |  |  |  |  | 6,753 |  | 2,014 |  | 223 |  | 901 |  | 547 |  | 278 |  |  |  |  |  | 3,964 |
Wholesale Banking | 420 |  | 391 |  | 289 |  | 319 |  | 218 |  | 1,153 |  | 7 |  | 2,796 |  | 824 |  | 577 |  | 432 |  | 292 |  | 357 |  | 1,345 |  | 8 |  | 3,836 |  | 335 |  | 192 |  | 34 |  | 248 |  | 288 |  | 894 |  |  |  | 1,991 |
Corporate Line |  |  |  |  |  |  |  |  |  |  |  |  | -156 |  | -156 |  |  |  |  |  |  |  |  |  |  |  |  |  | -97 |  | -97 |  |  |  |  |  |  |  |  |  |  |  |  |  | -453 |  | -453 |
Result before taxation | 3,213 |  | 1,198 |  | 1,744 |  | 853 |  | 1,289 |  | 1,153 |  | -149 |  | 9,300 |  | 3,685 |  | 1,239 |  | 2,222 |  | 941 |  | 1,149 |  | 1,345 |  | -89 |  | 10,492 |  | 2,349 |  | 415 |  | 936 |  | 795 |  | 567 |  | 894 |  | -454 |  | 5,502 |
Taxation | 847 |  | 308 |  | 563 |  | 272 |  | 256 |  | 267 |  | 137 |  | 2,650 |  | 909 |  | 349 |  | 723 |  | 282 |  | 225 |  | 335 |  | 148 |  | 2,970 |  | 658 |  | 114 |  | 297 |  | 258 |  | 153 |  | 186 |  | 60 |  | 1,725 |
Non-controlling interests |  |  |  |  | 1 |  |  |  | 256 |  |  |  |  |  | 258 |  |  |  |  |  |  |  |  |  | 234 |  |  |  |  |  | 235 |  |  |  |  |  | 3 |  |  |  | 98 |  |  |  | 1 |  | 102 |
Net result IFRS-EU 2 | 2,367 |  | 889 |  | 1,179 |  | 581 |  | 777 |  | 886 |  | -286 |  | 6,392 |  | 2,776 |  | 889 |  | 1,499 |  | 659 |  | 690 |  | 1,011 |  | -237 |  | 7,287 |  | 1,691 |  | 301 |  | 636 |  | 537 |  | 316 |  | 708 |  | -515 |  | 3,674 |
Adjustment of the EU 'IAS 39 carve out' | 225 |  | -398 |  | -860 |  | -5 |  |  |  | -20 |  |  |  | -1,058 |  | -277 |  | -1,012 |  | -1,825 |  | -9 |  |  |  | -23 |  |  |  | -3,147 |  | 2,818 |  | 1,570 |  | 3,911 |  | 15 |  |  |  | 137 |  |  |  | 8,451 |
Net result IFRS-IASB 2 | 2,591 |  | 492 |  | 319 |  | 576 |  | 777 |  | 865 |  | -286 |  | 5,334 |  | 2,499 |  | -123 |  | -326 |  | 649 |  | 690 |  | 988 |  | -237 |  | 4,140 |  | 4,510 |  | 1,871 |  | 4,547 |  | 552 |  | 316 |  | 845 |  | -515 |  | 12,126 |
1 In 2022, ING discontinued its retail activities in France (Other Challengers) and the Philippines (Growth Markets). 2 Net result reflects the net result attributable to shareholders of the parent.

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