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Other operating expenses (Tables) | 12 Months Ended
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Dec. 31, 2024
Other operating expenses [Abstract] |
Summary of other operating expenses |
Other operating expenses
in EUR million | 2024 | 2023 | 2022
Regulatory costs | 882 |  | 1,042 |  | 1,250 |
Audit and non-audit services | 43 |  | 36 |  | 31 |
IT related expenses | 1,048 |  | 948 |  | 818 |
Advertising and public relations | 441 |  | 369 |  | 331 |
External advisory fees | 321 |  | 299 |  | 310 |
Office expenses | 277 |  | 289 |  | 273 |
Travel and accommodation expenses | 126 |  | 125 |  | 91 |
Contributions and subscriptions | 133 |  | 122 |  | 109 |
Postal charges | 39 |  | 36 |  | 31 |
Depreciation of property and equipment | 457 |  | 461 |  | 485 |
Amortisation of intangible assets | 216 |  | 213 |  | 226 |
(Reversals of) impairments of property and equipment | 18 |  | 32 |  | 19 |
(Reversals of) impairments of intangible assets | 13 |  | 6 |  | 60 |
Addition to / (unused amounts reversed of) provision for reorganisations | 142 |  | 173 |  | 170 |
Addition to / (unused amounts reversed of) other provisions | 76 |  | 70 |  | 117 |
Other | 704 |  | 617 |  | 726 |
| 4,937 |  | 4,839 |  | 5,047 |

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- Definition Disclosure of schedule of other operating expense. + References No definition available. + Details
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