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Risk management - Retail Banking: Forborne portfolio by geographical area (Details) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2024 | Dec. 31, 2023
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 12,817 | € 13,089
Belgium | Forborne |  |
Disclosure of credit risk exposure [line items] |  |
Increase (decrease) of forborne assets, percentage | 28.20% | 30.60%
Of which: non-performing |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 5,640 | € 5,042
Of which: non-performing | Netherlands | Forborne |  |
Disclosure of credit risk exposure [line items] |  |
Increase (decrease) of forborne assets, percentage | 22.50% | 21.10%
Of which: non-performing | Belgium | Forborne |  |
Disclosure of credit risk exposure [line items] |  |
Increase (decrease) of forborne assets, percentage | 39.40% | 45.40%
Of which: non-performing | Germany | Forborne |  |
Disclosure of credit risk exposure [line items] |  |
Increase (decrease) of forborne assets, percentage | 20.00% | 18.60%
Retail Banking |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 6,883 | € 7,026
Retail Banking | Netherlands |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1,548 | 1,483
Retail Banking | Belgium |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1,942 | 2,153
Retail Banking | Germany |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1,379 | 1,309
Retail Banking | Poland |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 777 | 852
Retail Banking | Türkiye |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 13 | 25
Retail Banking | Italy |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 122 | 123
Retail Banking | Romania |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 173 | 135
Retail Banking | Spain |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 159 | 138
Retail Banking | Rest of Europe |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 102 | 88
Retail Banking | America |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 22 | 21
Retail Banking | Asia |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1 | 2
Retail Banking | Australia |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 646 | 697
Retail Banking | Africa |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets |  |
Retail Banking | Performing Exposure |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 3,987 | 4,128
Retail Banking | Performing Exposure | Netherlands |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1,134 | 981
Retail Banking | Performing Exposure | Belgium |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 800 | 838
Retail Banking | Performing Exposure | Germany |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1,052 | 1,064
Retail Banking | Performing Exposure | Poland |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 403 | 522
Retail Banking | Performing Exposure | Türkiye |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 9 | 15
Retail Banking | Performing Exposure | Italy |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 43 | 51
Retail Banking | Performing Exposure | Romania |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 72 | 49
Retail Banking | Performing Exposure | Spain |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 127 | 118
Retail Banking | Performing Exposure | Rest of Europe |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 50 | 58
Retail Banking | Performing Exposure | America |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 17 | 20
Retail Banking | Performing Exposure | Asia |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets |  | 1
Retail Banking | Performing Exposure | Australia |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 279 | 411
Retail Banking | Performing Exposure | Africa |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets |  |
Retail Banking | Non-performing exposure |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 2,897 | 2,898
Retail Banking | Non-performing exposure | Netherlands |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 414 | 502
Retail Banking | Non-performing exposure | Belgium |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1,142 | 1,315
Retail Banking | Non-performing exposure | Germany |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 327 | 246
Retail Banking | Non-performing exposure | Poland |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 374 | 330
Retail Banking | Non-performing exposure | Türkiye |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 4 | 10
Retail Banking | Non-performing exposure | Italy |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 79 | 71
Retail Banking | Non-performing exposure | Romania |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 101 | 86
Retail Banking | Non-performing exposure | Spain |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 31 | 21
Retail Banking | Non-performing exposure | Rest of Europe |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 52 | 30
Retail Banking | Non-performing exposure | America |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 6 |
Retail Banking | Non-performing exposure | Asia |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1 | 1
Retail Banking | Non-performing exposure | Australia |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 367 | 286
Retail Banking | Non-performing exposure | Africa |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets |  |
Retail Banking | Of which: non-performing |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 2,897 | € 2,898

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