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Risk management - Non-performing Loans: outstandings by economic sector and business lines (Details) - Financial assets past due but not impaired - EUR (€) € in Millions | Dec. 31, 2024 | Dec. 31, 2023
--- | --- | ---
Non performing Loans [line items] |  |
Financial assets | € 13,295 | € 11,653
Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 5,196 | 4,034
Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 8,099 | 7,619
Private Individuals |  |
Non performing Loans [line items] |  |
Financial assets | 4,769 | 4,419
Private Individuals | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 4 | 4
Private Individuals | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 4,766 | 4,416
Natural Resources |  |
Non performing Loans [line items] |  |
Financial assets | 1,064 | 754
Natural Resources | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 965 | 669
Natural Resources | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 99 | 85
Food, Beverages & Personal Care |  |
Non performing Loans [line items] |  |
Financial assets | 809 | 1,085
Food, Beverages & Personal Care | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 452 | 565
Food, Beverages & Personal Care | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 357 | 520
Transportation & Logistics |  |
Non performing Loans [line items] |  |
Financial assets | 504 | 572
Transportation & Logistics | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 347 | 437
Transportation & Logistics | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 157 | 134
Services |  |
Non performing Loans [line items] |  |
Financial assets | 495 | 582
Services | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 102 | 101
Services | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 394 | 481
Real Estate |  |
Non performing Loans [line items] |  |
Financial assets | 1,434 | 1,053
Real Estate | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 831 | 592
Real Estate | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 603 | 462
General Industries |  |
Non performing Loans [line items] |  |
Financial assets | 687 | 497
General Industries | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 236 | 111
General Industries | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 451 | 385
Builders & Contractors |  |
Non performing Loans [line items] |  |
Financial assets | 496 | 577
Builders & Contractors | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 51 | 124
Builders & Contractors | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 445 | 453
Retail |  |
Non performing Loans [line items] |  |
Financial assets | 381 | 395
Retail | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 157 | 207
Retail | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 224 | 188
Utilities |  |
Non performing Loans [line items] |  |
Financial assets | 600 | 348
Utilities | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 582 | 331
Utilities | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 19 | 18
Chemicals, Health & Pharmaceuticals |  |
Non performing Loans [line items] |  |
Financial assets | 839 | 233
Chemicals, Health & Pharmaceuticals | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 654 | 101
Chemicals, Health & Pharmaceuticals | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 185 | 132
Telecom |  |
Non performing Loans [line items] |  |
Financial assets | 163 | 390
Telecom | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 151 | 378
Telecom | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | 12 | 12
Other |  |
Non performing Loans [line items] |  |
Financial assets | 1,052 | 748
Other | Wholesale Banking |  |
Non performing Loans [line items] |  |
Financial assets | 666 | 412
Other | Retail Banking |  |
Non performing Loans [line items] |  |
Financial assets | € 387 | € 336

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