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Assets by contractual maturity - Summary of assets by contractual maturity (Details) - EUR (€) € in Millions | Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
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Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks | € 70,353 | € 90,214 | € 87,614
Loans and advances to banks 3 | 21,770 | 16,709 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 72,897 | 60,229 |
– Non-trading derivatives | 2,463 | 2,028 |
– Mandatorily at fair value through profit or loss | 56,481 | 54,983 |
– Designated as at fair value through profit or loss | 5,740 | 5,775 |
Financial assets at fair value through other comprehensive income | 46,389 | 41,116 |
Securities at amortised cost | 50,273 | 48,313 |
Loans and advances to customers | 683,611 | 647,313 |
Other assets | 13,878 | 13,618 |
Total assets | 1,023,856 | 980,299 | € 976,834
Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 2,562 | 1,885 |
- Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
– Mandatorily at fair value through profit or loss | 789 | 894 |
– Designated as at fair value through profit or loss | 4,718 | 4,470 |
Financial assets at fair value through other comprehensive income | 42,219 | 38,281 |
Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 1,608 | 951 |
Less than 1 month |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks | 70,353 | 90,214 |
Loans and advances to banks 3 | 16,826 | 11,985 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 22,154 | 17,000 |
– Non-trading derivatives | 602 | 138 |
– Mandatorily at fair value through profit or loss | 30,002 | 32,835 |
– Designated as at fair value through profit or loss | 145 | 550 |
Securities at amortised cost | 2,075 | 2,220 |
Loans and advances to customers | 53,672 | 49,633 |
Other assets | 5,488 | 5,658 |
Total assets | 201,683 | 210,812 |
Less than 1 month | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
Less than 1 month | - Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 365 | 579 |
Less than 1 month | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 2 |  |
1 to 3 months |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 | 1,254 | 1,021 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 8,044 | 7,363 |
– Non-trading derivatives | 368 | 80 |
– Mandatorily at fair value through profit or loss | 11,263 | 12,040 |
– Designated as at fair value through profit or loss | 198 | 200 |
Securities at amortised cost | 2,646 | 1,142 |
Loans and advances to customers | 26,456 | 21,298 |
Other assets | 590 | 257 |
Total assets | 51,279 | 43,636 |
1 to 3 months | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
1 to 3 months | - Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 456 | 232 |
1 to 3 months | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 4 | 3 |
3 to 12 months |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 | 1,322 | 1,744 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 14,501 | 11,448 |
– Non-trading derivatives | 465 | 297 |
– Mandatorily at fair value through profit or loss | 7,222 | 5,303 |
– Designated as at fair value through profit or loss | 1,070 | 792 |
Securities at amortised cost | 5,729 | 6,667 |
Loans and advances to customers | 61,544 | 57,516 |
Other assets | 1,058 | 1,088 |
Total assets | 95,030 | 86,917 |
3 to 12 months | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
3 to 12 months | - Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 2,027 | 2,021 |
3 to 12 months | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 94 | 41 |
More than 1 year but less than 5 years |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 | 1,759 | 1,527 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 16,006 | 13,216 |
– Non-trading derivatives | 356 | 613 |
– Mandatorily at fair value through profit or loss | 5,931 | 3,587 |
– Designated as at fair value through profit or loss | 2,110 | 2,092 |
Securities at amortised cost | 22,838 | 22,540 |
Loans and advances to customers | 219,414 | 211,349 |
Other assets | 629 | 951 |
Total assets | 287,977 | 270,181 |
More than 1 year but less than 5 years | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
More than 1 year but less than 5 years | - Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 18,064 | 13,686 |
More than 1 year but less than 5 years | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 871 | 619 |
>5 years |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 | 610 | 431 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 12,192 | 11,201 |
– Non-trading derivatives | 672 | 900 |
– Mandatorily at fair value through profit or loss | 1,835 | 1,040 |
– Designated as at fair value through profit or loss | 2,217 | 2,141 |
Securities at amortised cost | 16,985 | 15,744 |
Loans and advances to customers | 322,526 | 307,517 |
Other assets | 1,107 | 1,020 |
Total assets | 380,089 | 362,045 |
>5 years | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
>5 years | - Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 21,307 | 21,763 |
>5 years | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 637 | 287 |
Maturity not applicable |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 |  |  |
Financial assets at fair value through profit or loss |  |  |
– Trading assets |  |  |
– Non-trading derivatives |  |  |
– Mandatorily at fair value through profit or loss | 228 | 179 |
– Designated as at fair value through profit or loss |  |  |
Securities at amortised cost |  |  |
Loans and advances to customers |  |  |
Other assets | 5,006 | 4,645 |
Total assets | 7,796 | 6,709 |
Maturity not applicable | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 2,562 | 1,885 |
Maturity not applicable | - Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
Maturity not applicable | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |

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