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Fair value of assets and liabilities - Methods applied in determining fair values of financial assets and liabilities (carried at fair value) (Detail) - EUR (€)
€ in Millions
Dec. 31, 2024
Dec. 31, 2023
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss € 137,580 € 123,015
Financial assets at fair value through other comprehensive income 46,389 41,116
Financial liabilities at fair value through profit or loss 86,900 94,638
–  Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 9,966 8,770
–  Deposits    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 45,014 57,076
–  Trading securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 3,653 3,645
- Derivatives    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 28,267 25,148
Loans and receivables    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 68,782 67,446
Financial assets at fair value through other comprehensive income 1,608 951
- Equity securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 20,945 15,590
Financial assets at fair value through other comprehensive income 2,562 1,885
- Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 15,586 12,270
- Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through other comprehensive income 42,219 38,281
- Derivatives    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 32,268 27,708
Level 1    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 28,275 20,302
Financial assets at fair value through other comprehensive income 42,151 37,470
Financial liabilities at fair value through profit or loss 5,131 4,733
Level 1 | –  Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 1,455 1,088
Level 1 | –  Deposits    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 0 0
Level 1 | –  Trading securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 3,631 3,604
Level 1 | - Derivatives    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 45 41
Level 1 | Loans and receivables    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 0 0
Financial assets at fair value through other comprehensive income 0 0
Level 1 | - Equity securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 20,789 15,438
Financial assets at fair value through other comprehensive income 2,292 1,622
Level 1 | - Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 7,485 4,825
Level 1 | - Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through other comprehensive income 39,859 35,848
Level 1 | - Derivatives    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 1 39
Level 2    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 98,571 94,533
Financial assets at fair value through other comprehensive income 3,967 2,707
Financial liabilities at fair value through profit or loss 80,998 89,175
Level 2 | –  Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 8,445 7,635
Level 2 | –  Deposits    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 45,014 57,063
Level 2 | –  Trading securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 12 41
Level 2 | - Derivatives    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 27,528 24,437
Level 2 | Loans and receivables    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 62,168 63,316
Financial assets at fair value through other comprehensive income 1,608 275
Level 2 | - Equity securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 15 3
Financial assets at fair value through other comprehensive income 0 0
Level 2 | - Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 4,596 4,081
Level 2 | - Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through other comprehensive income 2,360 2,433
Level 2 | - Derivatives    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 31,792 27,134
Level 3    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 10,734 8,179
Financial assets at fair value through other comprehensive income 270 938
Financial liabilities at fair value through profit or loss 770 729
Level 3 | –  Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 67 47
Level 3 | –  Deposits    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 0 13
Level 3 | –  Trading securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 10 0
Level 3 | - Derivatives    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial liabilities at fair value through profit or loss 694 670
Level 3 | Loans and receivables    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 6,614 4,131
Financial assets at fair value through other comprehensive income 0 676
Level 3 | - Equity securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 141 150
Financial assets at fair value through other comprehensive income 270 263
Level 3 | - Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 3,505 3,364
Level 3 | - Debt securities    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss 3,504 3,364
Financial assets at fair value through other comprehensive income 0 0
Financial liabilities at fair value through profit or loss 10 0
Level 3 | - Derivatives    
Disclosure of fair value measurement of assets and liabilities [Line Items]    
Financial assets at fair value through profit or loss € 475 € 535