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Other operating expenses | 6 Months Ended
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Jun. 30, 2025
Other Operating Expenses [Abstract] |
Other operating expenses | 15 Other operating expenses
Other operating expenses
in EUR million | 30 June 2025 | 30 June 2024 1
Promotional and client acquisition costs | 206 |  | 199 |
IT related expenses (excluding outsourcing and subcontracting) | 382 |  | 353 |
Outsourcing and subcontracting | 327 |  | 296 |
Facilities | 137 |  | 143 |
Market data services | 73 |  | 69 |
Advisory fees | 135 |  | 135 |
Audit and supervisory fees | 74 |  | 72 |
Indirect taxes | 167 |  | 91 |
Regulatory costs | 439 |  | 446 |
Depreciation and impairment of property and equipment | 218 |  | 231 |
Amortisation and impairment of intangible assets | 111 |  | 109 |
Additions and releases of provisions | 150 |  | 91 |
Other | 67 |  | 160 |
| 2,485 |  | 2,393 |
1 ING changed the presentation of Other operating expenses as of 2025. The comparative figures for 30 June 2024 have been updated accordingly. The reclassifications do not affect the total amount of Other operating expenses. Regulatory costs Regulatory costs represent contributions to the Deposit Guarantee Schemes (DGS), the Single Resolution Fund (SRF), local bank taxes and local resolution funds. Included in Regulatory costs for the first six months of 2025, are contributions to DGS of EUR 136 million (HY2024: EUR 157 million) mainly related to Belgium, Germany and Poland and contributions to the SRF and local resolution funds of EUR 41 million (HY2024: EUR 35 million). In 2025 local bank taxes decreased by EUR 7 million from EUR 255 million in HY2024 to EUR 261 million.

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- Definition The disclosure of other operating expense. [Refer: Other operating income (expense)] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2024-01-01 -Paragraph 10 -Subparagraph e -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2024-en-r&anchor=para_10_e&doctype=Standard -URIDate 2024-03-27 + Details
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- Definition Disclosure of other operating expense. + References No definition available. + Details
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