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Loans and advances to customers (Details) - EUR (€) € in Millions | Jun. 30, 2025 | Dec. 31, 2024
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Disclosure of detailed information about financial instruments [line items] |  |
Loans and advances to customers | € 693,285 | € 683,611
Gross carrying amount |  |
Disclosure of detailed information about financial instruments [line items] |  |
Loans and advances to customers | 699,056 | 689,445
Loans and advances to customers | Provisions |  |
Disclosure of detailed information about financial instruments [line items] |  |
Loans and advances to customers | (5,771) | (5,833)
Loans and advances to public authorities | Gross carrying amount |  |
Disclosure of detailed information about financial instruments [line items] |  |
Loans and advances to customers | 20,930 | 18,661
Residential mortgages | Gross carrying amount |  |
Disclosure of detailed information about financial instruments [line items] |  |
Loans and advances to customers | 358,708 | 348,594
Other personal lending | Gross carrying amount |  |
Disclosure of detailed information about financial instruments [line items] |  |
Loans and advances to customers | 38,780 | 36,797
Corporate Lending | Gross carrying amount |  |
Disclosure of detailed information about financial instruments [line items] |  |
Loans and advances to customers | € 280,638 | € 285,393

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