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Income from operations - Disaggregation of Sales per geographical cluster (Detail) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2020 | Dec. 31, 2019 | Dec. 31, 2018
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | € 19,073 | € 19,003 | € 17,700
Revenue From Other Sources | [1] | 462 | 479 | 421
Revenue |  | 19,535 | 19,482 | 18,121
Western Europe [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 4,594 | 4,096 |
Revenue From Other Sources |  | 19 | 38 |
Revenue |  | 4,613 | 4,134 | 3,990
North America [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 6,853 | 6,837 |
Revenue From Other Sources |  | 95 | 114 |
Revenue |  | 6,949 | 6,951 | 6,338
Other Mature Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 1,518 | 1,583 |
Revenue From Other Sources |  | 342 | 322 |
Revenue |  | 1,860 | 1,905 | 1,892
Total Mature Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 12,965 | 12,515 |
Revenue From Other Sources |  | 457 | 474 |
Revenue |  | 13,422 | 12,990 | 12,221
Growth Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 6,108 | 6,488 |
Revenue From Other Sources |  | 5 | 5 |
Revenue |  | 6,113 | 6,492 | € 5,901
Goods or services transferred at point in time [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 14,793 | 14,982 |
Goods or services transferred at point in time [member] | Western Europe [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 3,663 | 3,165 |
Goods or services transferred at point in time [member] | North America [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 4,712 | 4,944 |
Goods or services transferred at point in time [member] | Other Mature Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 1,145 | 1,226 |
Goods or services transferred at point in time [member] | Total Mature Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 9,520 | 9,335 |
Goods or services transferred at point in time [member] | Growth Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 5,273 | 5,647 |
Goods or services transferred over time [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 4,279 | 4,021 |
Goods or services transferred over time [member] | Western Europe [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 931 | 931 |
Goods or services transferred over time [member] | North America [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 2,140 | 1,894 |
Goods or services transferred over time [member] | Other Mature Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 373 | 357 |
Goods or services transferred over time [member] | Total Mature Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | 3,444 | 3,181 |
Goods or services transferred over time [member] | Growth Geographies [member] |  |  |  |
Income from operations [Line Items] |  |  |  |
Revenue from contracts with customers |  | € 835 | € 840 |
[1] | Other sources mainly relates to leases, including sublease income from right-of-use assets and related services of EUR 325 million (2019: EUR 307 million)

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- Definition Expiry date 2020-01-01: The income arising in the course of an entity's ordinary activities. Income is increases in economic benefits during the accounting period in the form of inflows or enhancements of assets or decreases of liabilities that result in an increase in equity, other than those relating to contributions from equity participants. Effective 2020-01-01: The income arising in the course of an entity's ordinary activities. Income is increases in assets, or decreases in liabilities, that result in increases in equity, other than those relating to contributions from holders of equity claims. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2019-01-01 -Paragraph 28 -Subparagraph a -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2019-en-r&anchor=para_28_a&doctype=Standard -URIDate 2019-03-27 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2019-01-01 -Paragraph 23 -Subparagraph a -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2019-en-r&anchor=para_23_a&doctype=Standard -URIDate 2019-03-27 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2019-01-01 -Paragraph 32 -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2019-en-r&anchor=para_32&doctype=Standard -URIDate 2019-03-27 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2019-01-01 -Paragraph 33 -Subparagraph a -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2019-en-r&anchor=para_33_a&doctype=Standard -URIDate 2019-03-27 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2019-01-01 -Paragraph 34 -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2019-en-r&anchor=para_34&doctype=Standard -URIDate 2019-03-27 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Name IAS -Number 1 -IssueDate 2019-01-01 -Paragraph 82 -Subparagraph a -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IAS&num=1&code=ifrs-tx-2019-en-r&anchor=para_82_a&doctype=Standard -URIDate 2019-03-27 Reference 7: http://www.xbrl.org/2003/role/exampleRef -Name IAS -Number 1 -IssueDate 2019-01-01 -Paragraph 103 -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IAS&num=1&code=ifrs-tx-2019-en-r&anchor=para_103&doctype=Standard -URIDate 2019-03-27 Reference 8: http://www.xbrl.org/2003/role/exampleRef -Name IAS -Number 1 -IssueDate 2019-01-01 -Paragraph 102 -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IAS&num=1&code=ifrs-tx-2019-en-r&anchor=para_102&doctype=Standard -URIDate 2019-03-27 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 5 -IssueDate 2019-01-01 -Paragraph 33 -Subparagraph b -Clause i -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=5&code=ifrs-tx-2019-en-r&anchor=para_33_b_i&doctype=Standard -URIDate 2019-03-27 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 12 -IssueDate 2019-01-01 -Paragraph B12 -Subparagraph b -Clause v -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=12&code=ifrs-tx-2019-en-r&anchor=para_B12_b_v&doctype=Appendix&subtype=B -URIDate 2019-03-27 Reference 11: http://www.xbrl.org/2003/role/exampleRef -Name IFRS -Number 12 -IssueDate 2019-01-01 -Paragraph B10 -Subparagraph b -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=12&code=ifrs-tx-2019-en-r&anchor=para_B10_b&doctype=Appendix&subtype=B -URIDate 2019-03-27 + Details
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