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Income from operations - Disaggregation of Sales per geographical cluster (Detail) - EUR (€) € in Millions		12 Months Ended
		Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Income from operations [Line Items]
Revenue from contracts with customers		€ 19,073	€ 19,003	€ 17,700
Revenue From Other Sources	[1]	462	479	421
Revenue		19,535	19,482	18,121
Western Europe [member]
Income from operations [Line Items]
Revenue from contracts with customers		4,594	4,096
Revenue From Other Sources		19	38
Revenue		4,613	4,134	3,990
North America [member]
Income from operations [Line Items]
Revenue from contracts with customers		6,853	6,837
Revenue From Other Sources		95	114
Revenue		6,949	6,951	6,338
Other Mature Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		1,518	1,583
Revenue From Other Sources		342	322
Revenue		1,860	1,905	1,892
Total Mature Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		12,965	12,515
Revenue From Other Sources		457	474
Revenue		13,422	12,990	12,221
Growth Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		6,108	6,488
Revenue From Other Sources		5	5
Revenue		6,113	6,492	€ 5,901
Goods or services transferred at point in time [member]
Income from operations [Line Items]
Revenue from contracts with customers		14,793	14,982
Goods or services transferred at point in time [member] | Western Europe [member]
Income from operations [Line Items]
Revenue from contracts with customers		3,663	3,165
Goods or services transferred at point in time [member] | North America [member]
Income from operations [Line Items]
Revenue from contracts with customers		4,712	4,944
Goods or services transferred at point in time [member] | Other Mature Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		1,145	1,226
Goods or services transferred at point in time [member] | Total Mature Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		9,520	9,335
Goods or services transferred at point in time [member] | Growth Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		5,273	5,647
Goods or services transferred over time [member]
Income from operations [Line Items]
Revenue from contracts with customers		4,279	4,021
Goods or services transferred over time [member] | Western Europe [member]
Income from operations [Line Items]
Revenue from contracts with customers		931	931
Goods or services transferred over time [member] | North America [member]
Income from operations [Line Items]
Revenue from contracts with customers		2,140	1,894
Goods or services transferred over time [member] | Other Mature Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		373	357
Goods or services transferred over time [member] | Total Mature Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		3,444	3,181
Goods or services transferred over time [member] | Growth Geographies [member]
Income from operations [Line Items]
Revenue from contracts with customers		€ 835	€ 840
[1] Other sources mainly relates to leases, including sublease income from right-of-use assets and related services of EUR 325 million (2019: EUR 307 million)

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- Definition

Expiry date 2020-01-01: The income arising in the course of an entity's ordinary activities. Income is increases in economic benefits during the accounting period in the form of inflows or enhancements of assets or decreases of liabilities that result in an increase in equity, other than those relating to contributions from equity participants. Effective 2020-01-01: The income arising in the course of an entity's ordinary activities. Income is increases in assets, or decreases in liabilities, that result in increases in equity, other than those relating to contributions from holders of equity claims.

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