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Revenues and other income (Details) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Products sales and service revenues |  |  |
Sales of crude oil | € 20,866 | € 22,453 | € 20,141
Sales of oil products | 20,804 | 22,399 | 19,575
Sales of natural gas and LNG | 17,922 | 19,642 | 15,113
Sales of petrochemical products | 4,110 | 5,574 | 4,770
Sales of other products | 2,593 | 2,421 | 2,068
Services | 3,586 | 3,333 | 5,252
Sales from operations | 69,881 | 75,822 | 66,919
Goods/Services transferred in a specific moment |  |  |
Products sales and service revenues |  |  |
Sales from operations | 68,848 | 75,296 |
Goods/Services transferred over a period of time |  |  |
Products sales and service revenues |  |  |
Sales from operations | 1,033 | 526 |
Exploration & Production |  |  |
Products sales and service revenues |  |  |
Sales of crude oil | 3,505 | 3,982 | 2,431
Sales of oil products | 1,189 | 1,133 | 1,030
Sales of natural gas and LNG | 5,454 | 4,554 | 3,470
Sales of other products | 68 | 27 | 14
Services | 283 | 247 | 186
Sales from operations | 10,499 | 9,943 | 7,131
Exploration & Production | Goods/Services transferred in a specific moment |  |  |
Products sales and service revenues |  |  |
Sales from operations | 9,946 | 9,676 |
Exploration & Production | Goods/Services transferred over a period of time |  |  |
Products sales and service revenues |  |  |
Sales from operations | 553 | 267 |
Gas & Power |  |  |
Products sales and service revenues |  |  |
Sales of crude oil | 17,334 | 18,471 | 17,693
Sales of oil products | 3,000 | 4,053 | 3,930
Sales of natural gas and LNG | 12,468 | 15,088 | 11,643
Sales of petrochemical products | 316 | 762 | 147
Sales of other products | 2,502 | 2,363 | 2,021
Services | 2,540 | 2,372 | 4,412
Sales from operations | 38,160 | 43,109 | 39,846
Gas & Power | Goods/Services transferred in a specific moment |  |  |
Products sales and service revenues |  |  |
Sales from operations | 38,047 | 42,979 |
Gas & Power | Goods/Services transferred over a period of time |  |  |
Products sales and service revenues |  |  |
Sales from operations | 113 | 130 |
Refining & Marketing and Chemical |  |  |
Products sales and service revenues |  |  |
Sales of crude oil | 27 |  | 17
Sales of oil products | 16,615 | 17,213 | 14,615
Sales of petrochemical products | 3,772 | 4,777 | 4,591
Sales of other products | 16 | 20 | 21
Services | 587 | 584 | 527
Sales from operations | 21,017 | 22,594 | 19,771
Refining & Marketing and Chemical | Goods/Services transferred in a specific moment |  |  |
Products sales and service revenues |  |  |
Sales from operations | 20,768 | 22,535 |
Refining & Marketing and Chemical | Goods/Services transferred over a period of time |  |  |
Products sales and service revenues |  |  |
Sales from operations | 249 | 59 |
Corporate and Other activities |  |  |
Products sales and service revenues |  |  |
Sales of petrochemical products | 22 | 35 | 32
Sales of other products | 7 | 11 | 12
Services | 176 | 130 | 127
Sales from operations | 205 | 176 | € 171
Corporate and Other activities | Goods/Services transferred in a specific moment |  |  |
Products sales and service revenues |  |  |
Sales from operations | 87 | 106 |
Corporate and Other activities | Goods/Services transferred over a period of time |  |  |
Products sales and service revenues |  |  |
Sales from operations | € 118 | € 70 |

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