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Trade and other receivables - Risk exposure and expected losses (Details) - EUR (€) € in Millions | Dec. 31, 2020 | Dec. 31, 2019
--- | --- | ---
Trade and other receivables |  |
Trade and other current receivables | € 10,926 | € 12,873
Expected loss (% net of counterpart risk mitigation factors) | 22.40% | 20.10%
Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 14,083 | € 16,119
Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (3,157) | (3,246)
Performing receivables | Low risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 3,450 | € 4,756
Expected loss (% net of counterpart risk mitigation factors) | 0.90% | 0.30%
Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 3,482 | € 4,769
Performing receivables | Low risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (32) | (13)
Performing receivables | Medium Risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 3,795 | € 3,453
Expected loss (% net of counterpart risk mitigation factors) | 0.60% | 0.10%
Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 3,816 | € 3,457
Performing receivables | Medium Risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (21) | (4)
Performing receivables | High Risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 438 | € 1,449
Expected loss (% net of counterpart risk mitigation factors) | 6.20% | 1.10%
Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 467 | € 1,465
Performing receivables | High Risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (29) | (16)
Defaulted receivables |  |
Trade and other receivables |  |
Trade and other current receivables | € 1,716 | € 1,776
Expected loss (% net of counterpart risk mitigation factors) | 58.60% | 58.90%
Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 4,145 | € 4,323
Defaulted receivables | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (2,429) | (2,547)
Eni gas e luce customers |  |
Trade and other receivables |  |
Trade and other current receivables | € 1,527 | € 1,439
Expected loss (% net of counterpart risk mitigation factors) | 29.70% | 31.60%
Eni gas e luce customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 2,173 | € 2,105
Eni gas e luce customers | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (646) | (666)
Business customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 5,927 | 7,040
Business customers | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 1,398 | 1,922
Business customers | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 2,746 | 2,882
Business customers | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 432 | 840
Business customers | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 1,351 | 1,396
National oil companies and public administrations | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 4,121 | 4,627
National oil companies and public administrations | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 841 | 1,201
National oil companies and public administrations | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 620 | 472
National oil companies and public administrations | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 7 | 244
National oil companies and public administrations | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 2,653 | 2,710
Other counterparties | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 4,035 | 4,452
Other counterparties | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 1,243 | 1,646
Other counterparties | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 450 | 103
Other counterparties | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 28 | 381
Other counterparties | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 141 | 217
Other counterparties | Eni gas e luce customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 2,173 | € 2,105

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