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v3.21.1

Revenues and other income | 12 Months Ended
--- | ---
Dec. 31, 2020
Revenues and other income |
Revenues and other income | 28 Revenues and other income Sales from operations
|  |  |  |  |  | Refining & |  | Eni gase luce, |  |  |  |
|  | Exploration & |  | Global Gas & |  | Marketing and |  | Power & |  | Corporate and |  |
(€ million) |  | Production |  | LNG Portfolio |  | Chemical |  | Renewables |  | Other activities |  | Total
2020 |  |  |  |  |  |  |  |  |  |  |  |
Sales from operations |  | 6,359 |  | 5,362 |  | 24,937 |  | 7,135 |  | 194 |  | 43,987
Products sales and service revenues |  |  |  |  |  |  |  |  |  |  |  |
Sales of crude oil |  | 1,969 |  |  |  | 9,024 |  |  |  |  |  | 10,993
Sales of oil products |  | 517 |  |  |  | 11,852 |  |  |  |  |  | 12,369
Sales of natural gas and LNG |  | 3,505 |  | 5,000 |  | 20 |  | 2,741 |  |  |  | 11,266
Sales of petrochemical products |  |  |  |  |  | 3,277 |  |  |  | 19 |  | 3,296
Sales of other products |  | 113 |  | (2) |  | 36 |  | 2,366 |  | 2 |  | 2,515
Services |  | 255 |  | 364 |  | 728 |  | 2,028 |  | 173 |  | 3,548
Total |  | 6,359 |  | 5,362 |  | 24,937 |  | 7,135 |  | 194 |  | 43,987
Transfer of goods/services |  |  |  |  |  |  |  |  |  |  |  |
Goods/Services transferred in a specific moment |  | 5,896 |  | 5,239 |  | 24,639 |  | 7,135 |  | 78 |  | 42,987
Goods/Services transferred over a period of time |  | 463 |  | 123 |  | 298 |  |  |  | 116 |  | 1,000
2019 |  |  |  |  |  |  |  |  |  |  |  |
Sales from operations |  | 10,499 |  | 9,230 |  | 41,976 |  | 7,972 |  | 204 |  | 69,881
Products sales and service revenues |  |  |  |  |  |  |  |  |  |  |  |
Sales of crude oil |  | 3,505 |  |  |  | 17,361 |  |  |  |  |  | 20,866
Sales of oil products |  | 1,189 |  |  |  | 19,615 |  |  |  |  |  | 20,804
Sales of natural gas and LNG |  | 5,454 |  | 8,881 |  | 214 |  | 3,373 |  |  |  | 17,922
Sales of petrochemical products |  |  |  |  |  | 4,088 |  |  |  | 22 |  | 4,110
Sales of other products |  | 68 |  |  |  | 16 |  | 2,503 |  | 6 |  | 2,593
Services |  | 283 |  | 349 |  | 682 |  | 2,096 |  | 176 |  | 3,586
Total |  | 10,499 |  | 9,230 |  | 41,976 |  | 7,972 |  | 204 |  | 69,881
Transfer of goods/services |  |  |  |  |  |  |  |  |  |  |  |
Goods/Services transferred in a specific moment |  | 9,946 |  | 9,117 |  | 41,727 |  | 7,972 |  | 86 |  | 68,848
Goods/Services transferred over a period of time |  | 553 |  | 113 |  | 249 |  |  |  | 118 |  | 1,033
2018 |  |  |  |  |  |  |  |  |  |  |  |
Sales from operations |  | 9,943 |  | 11,931 |  | 46,088 |  | 7,684 |  | 176 |  | 75,822
Products sales and service revenues |  |  |  |  |  |  |  |  |  |  |  |
Sales of crude oil |  | 3,982 |  |  |  | 18,471 |  |  |  |  |  | 22,453
Sales of oil products |  | 1,133 |  |  |  | 21,266 |  |  |  |  |  | 22,399
Sales of natural gas and LNG |  | 4,554 |  | 11,575 |  | 166 |  | 3,347 |  |  |  | 19,642
Sales of petrochemical products |  |  |  |  |  | 5,539 |  |  |  | 35 |  | 5,574
Sales of other products |  | 27 |  | 1 |  | 20 |  | 2,362 |  | 11 |  | 2,421
Services |  | 247 |  | 355 |  | 626 |  | 1,975 |  | 130 |  | 3,333
Total |  | 9,943 |  | 11,931 |  | 46,088 |  | 7,684 |  | 176 |  | 75,822
Transfer of goods/services |  |  |  |  |  |  |  |  |  |  |  |
Goods/Services transferred in a specific moment |  | 9,676 |  | 11,801 |  | 46,029 |  | 7,684 |  | 106 |  | 75,296
Goods/Services transferred over a period of time |  | 267 |  | 130 |  | 59 |  |  |  | 70 |  | 526
(€ million) |  | 2020 |  | 2019 |  | 2018
Revenues associated with contract liabilities at the beginning of the period |  | 818 |  | 747 |  | 342
Revenues associated with performance obligations totally or partially satisfied in previous years |  |  |  | 10 |  | 11
Sales from operations by industry segment and geographical area of destination are disclosed in note 35 – Segment information and information by geographical area, where revenues for 2019 and 2018 are shown restated following the design of the new macrostructure of Eni, divided in two General Departments. Sales from operations with related parties are disclosed in note 36 – Transactions with related parties. Other income and revenues
(€ million) |  | 2020 |  | 2019 |  | 2018
Gains from sale of assets and businesses |  | 10 |  | 152 |  | 454
Other proceeds |  | 950 |  | 1,008 |  | 662
|  | 960 |  | 1,160 |  | 1,116
Other proceeds include €357 million (€368 million in 2019) related to the recovery of the cost share of right-of-use assets pertaining to partners of unincorporated joint operations operated by Eni. Other income and revenues with related parties are disclosed in note 36 – Transactions with related parties.

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