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Guarantees, commitments and risks - Expected payments for liabilities, trade and other payables (Details) - EUR (€)
€ in Millions
Dec. 31, 2020
Dec. 31, 2019
Debt and derivatives    
Guarantees, commitments and risks    
Financial liabilities € 33,332 € 32,748
Debt and derivatives | within 1 year    
Guarantees, commitments and risks    
Financial liabilities 7,003 8,948
Debt and derivatives | Later than one year and not later than two years    
Guarantees, commitments and risks    
Financial liabilities 2,137 2,338
Debt and derivatives | Later than two years and not later than three years    
Guarantees, commitments and risks    
Financial liabilities 3,985 1,760
Debt and derivatives | Later than three years and not later than four years    
Guarantees, commitments and risks    
Financial liabilities 2,541 3,177
Debt and derivatives | Later than four years and not later than five years    
Guarantees, commitments and risks    
Financial liabilities 3,143 2,209
Debt and derivatives | beyond 5 years    
Guarantees, commitments and risks    
Financial liabilities 14,523 14,316
Long-term debt and current portion of long-term debt    
Guarantees, commitments and risks    
Non-derivative financial liabilities 23,695 21,920
Long-term debt and current portion of long-term debt | within 1 year    
Guarantees, commitments and risks    
Non-derivative financial liabilities 1,697 2,908
Long-term debt and current portion of long-term debt | Later than one year and not later than two years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 1,518 1,704
Long-term debt and current portion of long-term debt | Later than two years and not later than three years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 3,469 1,259
Long-term debt and current portion of long-term debt | Later than three years and not later than four years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 2,049 2,743
Long-term debt and current portion of long-term debt | Later than four years and not later than five years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 2,730 1,785
Long-term debt and current portion of long-term debt | beyond 5 years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 12,232 11,521
Short term debt    
Guarantees, commitments and risks    
Non-derivative financial liabilities 2,882 2,452
Short term debt | within 1 year    
Guarantees, commitments and risks    
Non-derivative financial liabilities 2,882 2,452
Long-term and current portion of long-term lease liabilities    
Guarantees, commitments and risks    
Non-derivative financial liabilities 4,984 5,622
Long-term and current portion of long-term lease liabilities | within 1 year    
Guarantees, commitments and risks    
Non-derivative financial liabilities 815 884
Long-term and current portion of long-term lease liabilities | Later than one year and not later than two years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 593 632
Long-term and current portion of long-term lease liabilities | Later than two years and not later than three years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 503 487
Long-term and current portion of long-term lease liabilities | Later than three years and not later than four years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 442 434
Long-term and current portion of long-term lease liabilities | Later than four years and not later than five years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 413 424
Long-term and current portion of long-term lease liabilities | beyond 5 years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 2,218 2,761
Derivatives    
Guarantees, commitments and risks    
Derivative financial liabilities 1,771 2,754
Derivatives | within 1 year    
Guarantees, commitments and risks    
Derivative financial liabilities 1,609 2,704
Derivatives | Later than one year and not later than two years    
Guarantees, commitments and risks    
Derivative financial liabilities 26 2
Derivatives | Later than two years and not later than three years    
Guarantees, commitments and risks    
Derivative financial liabilities 13 14
Derivatives | Later than three years and not later than four years    
Guarantees, commitments and risks    
Derivative financial liabilities 50  
Derivatives | beyond 5 years    
Guarantees, commitments and risks    
Derivative financial liabilities 73 34
Interest on finance debt and lease liabilities    
Guarantees, commitments and risks    
Non-derivative financial liabilities 5,218 6,037
Interest on finance debt and lease liabilities | within 1 year    
Guarantees, commitments and risks    
Non-derivative financial liabilities 797 935
Interest on finance debt and lease liabilities | Later than one year and not later than two years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 725 754
Interest on finance debt and lease liabilities | Later than two years and not later than three years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 680 616
Interest on finance debt and lease liabilities | Later than three years and not later than four years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 579 575
Interest on finance debt and lease liabilities | Later than four years and not later than five years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 525 475
Interest on finance debt and lease liabilities | beyond 5 years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 1,912 2,682
Interest on finance debt    
Guarantees, commitments and risks    
Non-derivative financial liabilities 3,347 3,677
Interest on finance debt | within 1 year    
Guarantees, commitments and risks    
Non-derivative financial liabilities 502 594
Interest on finance debt | Later than one year and not later than two years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 473 452
Interest on finance debt | Later than two years and not later than three years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 461 353
Interest on finance debt | Later than three years and not later than four years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 387 342
Interest on finance debt | Later than four years and not later than five years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 360 269
Interest on finance debt | beyond 5 years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 1,164 1,667
Interest on lease liabilities    
Guarantees, commitments and risks    
Non-derivative financial liabilities 1,871 2,360
Interest on lease liabilities | within 1 year    
Guarantees, commitments and risks    
Non-derivative financial liabilities 295 341
Interest on lease liabilities | Later than one year and not later than two years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 252 302
Interest on lease liabilities | Later than two years and not later than three years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 219 263
Interest on lease liabilities | Later than three years and not later than four years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 192 233
Interest on lease liabilities | Later than four years and not later than five years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 165 206
Interest on lease liabilities | beyond 5 years    
Guarantees, commitments and risks    
Non-derivative financial liabilities 748 1,015
Guarantees    
Guarantees, commitments and risks    
Non-derivative financial liabilities 1,072 926
Guarantees | within 1 year    
Guarantees, commitments and risks    
Non-derivative financial liabilities € 1,072 € 926