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Guarantees, commitments and risks - Other information about financial instruments (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Guarantees, commitments and risks      
Financial assets held for trading € 5,502 € 6,760  
Non-hedging and trading derivatives (19) (125)  
Other investments valued at fair value 957 929 € 919
Trade receivables and other 10,955 12,926  
Financing receivables 1,207 1,503  
Securities 55 55  
Trade payables and other 13,141 15,699  
Financing payables 26,686 24,518  
Net assets (liabilities) for hedging derivatives (52) (2)  
Financial assets held for trading, Finance income (expense) recognized in profit and loss account 31 127  
Non-hedging and trading derivatives, Finance income (expense) recognized in profit and loss account (415) 273  
Other investments valued at fair value, Finance income (expense) recognized in profit and loss account 150 247  
Other investments valued at fair value, Finance income (expense) recognized in other comprehensive income 24 (3)  
Trade receivables and other, Finance income (expense) recognized in profit and loss account (213) (409)  
Financing receivables, Finance income (expense) recognized in profit and loss account 99 110  
Trade payables and other, Finance income (expense) recognized in profit and loss account (31) 33  
Financing payables, Finance income (expense) recognized in profit and loss account (632) (802)  
Net assets (liabilities) for hedging derivatives, Finance income (expense) recognized in profit and loss account (941) (739)  
Net assets (liabilities) for hedging derivatives, Finance income (expense) recognized in other comprehensive income 661 (679)  
Other operating income (loss)      
Guarantees, commitments and risks      
Non-hedging and trading derivatives, Finance income (expense) recognized in profit and loss account (766) 287  
Financial income (expense)      
Guarantees, commitments and risks      
Non-hedging and trading derivatives, Finance income (expense) recognized in profit and loss account 351 (14)  
Trade receivables and other, Finance income (expense) recognized in profit and loss account 13 23  
Financing receivables, Finance income (expense) recognized in profit and loss account 92 99  
Interest income calculated on the basis of the effective interest rate      
Guarantees, commitments and risks      
Trade receivables and other, Finance income (expense) recognized in profit and loss account 22 26  
Interest expense calculated on the basis of the effective interest rate      
Guarantees, commitments and risks      
Financing payables, Finance income (expense) recognized in profit and loss account (531) (647)  
Net (impairment losses) reversal of trade and other receivables      
Guarantees, commitments and risks      
Trade receivables and other, Finance income (expense) recognized in profit and loss account (226) (432)  
Net revaluations or impairments      
Guarantees, commitments and risks      
Financing receivables, Finance income (expense) recognized in profit and loss account € (1) € 4