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Trade and other receivables - Risk exposure and expected losses (Details) - EUR (€) € in Millions | Dec. 31, 2021 | Dec. 31, 2020
--- | --- | ---
Trade and other receivables |  |
Trade and other current receivables | € 18,850 | € 10,926
Expected loss (% net of counterpart risk mitigation factors) | 14.90% | 22.40%
Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 22,163 | € 14,083
Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (3,313) | (3,157)
Performing receivables | Low risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 6,508 | € 3,450
Expected loss (% net of counterpart risk mitigation factors) | 0.40% | 0.90%
Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 6,533 | € 3,482
Performing receivables | Low risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (25) | (32)
Performing receivables | Medium Risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 7,407 | € 3,795
Expected loss (% net of counterpart risk mitigation factors) | 5.30% | 0.60%
Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 7,823 | € 3,816
Performing receivables | Medium Risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (416) | (21)
Performing receivables | High Risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 766 | € 438
Expected loss (% net of counterpart risk mitigation factors) | 8.30% | 6.20%
Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 835 | € 467
Performing receivables | High Risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (69) | (29)
Defaulted receivables |  |
Trade and other receivables |  |
Trade and other current receivables | € 2,162 | € 1,716
Expected loss (% net of counterpart risk mitigation factors) | 50.50% | 58.60%
Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 4,371 | € 4,145
Defaulted receivables | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (2,209) | (2,429)
Plenitude customers |  |
Trade and other receivables |  |
Trade and other current receivables | € 2,007 | € 1,527
Expected loss (% net of counterpart risk mitigation factors) | 22.80% | 29.70%
Plenitude customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 2,601 | € 2,173
Plenitude customers | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (594) | (646)
Business customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 13,354 | 5,927
Business customers | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 4,348 | 1,398
Business customers | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 6,628 | 2,746
Business customers | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 818 | 432
Business customers | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 1,560 | 1,351
National Oil Companies and Public Administrations | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 3,890 | 4,121
National Oil Companies and Public Administrations | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 331 | 841
National Oil Companies and Public Administrations | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 884 | 620
National Oil Companies and Public Administrations | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 1 | 7
National Oil Companies and Public Administrations | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 2,674 | 2,653
Other counterparties | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 4,919 | 4,035
Other counterparties | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 1,854 | 1,243
Other counterparties | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 311 | 450
Other counterparties | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 16 | 28
Other counterparties | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 137 | 141
Other counterparties | Plenitude customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 2,601 | € 2,173

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