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Trade and other receivables - Risk exposure and expected losses (Details) - EUR (€) € in Millions | Dec. 31, 2022 | Dec. 31, 2021
--- | --- | ---
Trade and other receivables |  |
Trade and other current receivables | € 20,840 | € 18,850
Expected loss (% net of counterpart risk mitigation factors) | 12.40% | 14.90%
Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 23,794 | € 22,163
Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (2,954) | (3,313)
Performing receivables | Low risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 6,680 | € 6,508
Expected loss (% net of counterpart risk mitigation factors) | 0.40% | 0.40%
Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 6,703 | € 6,533
Performing receivables | Low risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (23) | (25)
Performing receivables | Medium Risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 9,378 | € 7,407
Expected loss (% net of counterpart risk mitigation factors) | 1.80% | 5.30%
Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 9,547 | € 7,823
Performing receivables | Medium Risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (169) | (416)
Performing receivables | High Risk |  |
Trade and other receivables |  |
Trade and other current receivables | € 376 | € 766
Expected loss (% net of counterpart risk mitigation factors) | 3.80% | 8.30%
Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 391 | € 835
Performing receivables | High Risk | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (15) | (69)
Defaulted receivables |  |
Trade and other receivables |  |
Trade and other current receivables | € 1,777 | € 2,162
Expected loss (% net of counterpart risk mitigation factors) | 55.00% | 50.50%
Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 3,953 | € 4,371
Defaulted receivables | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (2,176) | (2,209)
Plenitude customers |  |
Trade and other receivables |  |
Trade and other current receivables | € 2,629 | € 2,007
Expected loss (% net of counterpart risk mitigation factors) | 17.80% | 22.80%
Plenitude customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 3,200 | € 2,601
Plenitude customers | Accumulated impairment |  |
Trade and other receivables |  |
Trade and other current receivables | (571) | (594)
Business customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 14,746 | 13,354
Business customers | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 4,815 | 4,348
Business customers | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 7,970 | 6,628
Business customers | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 378 | 818
Business customers | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 1,583 | 1,560
National Oil Companies and Public Administrations | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 3,315 | 3,890
National Oil Companies and Public Administrations | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 215 | 331
National Oil Companies and Public Administrations | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 852 | 884
National Oil Companies and Public Administrations | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables |  | 1
National Oil Companies and Public Administrations | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 2,248 | 2,674
Other counterparties | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 5,733 | 4,919
Other counterparties | Performing receivables | Low risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 1,673 | 1,854
Other counterparties | Performing receivables | Medium Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 725 | 311
Other counterparties | Performing receivables | High Risk | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 13 | 16
Other counterparties | Defaulted receivables | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | 122 | 137
Other counterparties | Plenitude customers | Gross carrying amount |  |
Trade and other receivables |  |
Trade and other current receivables | € 3,200 | € 2,601

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