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Guarantees, commitments and risks - Other information about financial instruments (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Guarantees, commitments and risks      
Financial assets at fair value through profit or loss € 6,782 € 8,251  
Non-hedging and trading derivatives 837 2,006  
Other investments valued at fair value 1,256 1,202 € 1,294
Trade receivables and other 17,054 21,396  
Financing receivables 3,163 3,415  
Securities 61 56  
Trade payables and other 20,808 25,897  
Financing payables 28,729 26,917  
Net assets (liabilities) for hedging derivatives (35) (129)  
Financial assets at fair value through profit or loss, Income (expense) recognized in profit and loss account 284 (55) € 11
Non-hedging and trading derivatives, Income (expense) recognized in profit and loss account 417 (1,723)  
Other investments valued at fair value, Income (expense) recognized in profit and loss account 255 351  
Other investments valued at fair value, Income (expense) recognized in other comprehensive income 45 56  
Trade receivables and other, Income (expense) recognized in profit and loss account (285) 31  
Financing receivables, Income (expense) recognized in profit and loss account 141 (16)  
Securities, Income (expense) recognized in profit and loss account 1    
Trade payables and other, Income (expense) recognized in profit and loss account 69 53  
Financing payables, Income (expense) recognized in profit and loss account (734) (692)  
Net assets (liabilities) for hedging derivatives, Income (expense) recognized in profit and loss account (442) (4,677)  
Net assets (liabilities) for hedging derivatives, Income (expense) recognized in other comprehensive income 541 794  
Other operating income (loss)      
Guarantees, commitments and risks      
Non-hedging and trading derivatives, Income (expense) recognized in profit and loss account 478 (1,736)  
Financial income (expense)      
Guarantees, commitments and risks      
Non-hedging and trading derivatives, Income (expense) recognized in profit and loss account (61) 13  
Trade receivables and other, Income (expense) recognized in profit and loss account 36 16  
Financing receivables, Income (expense) recognized in profit and loss account 144 86  
Interest income calculated on the basis of the effective interest rate      
Guarantees, commitments and risks      
Trade receivables and other, Income (expense) recognized in profit and loss account 15 15  
Interest expense calculated on the basis of the effective interest rate      
Guarantees, commitments and risks      
Financing receivables, Income (expense) recognized in profit and loss account 743 568  
Net (impairment losses) reversal of trade and other receivables      
Guarantees, commitments and risks      
Trade receivables and other, Income (expense) recognized in profit and loss account 249 47  
Net revaluations or impairments      
Guarantees, commitments and risks      
Financing receivables, Income (expense) recognized in profit and loss account € 6 € 111