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Employees - Summary of Movements in (Deficit)/Surplus (Detail) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Disclosure of defined benefit plans [Line Items]      
Current service cost € 245 € 226 € 271
Special termination benefits (4) (6) (9)
Past service costs including losses/(gains) on curtailments 23 32 129
Settlements (4) 2 (6)
Actual return on plan assets (excluding amounts in net finance income/charge) 1,475 1,877 (254)
Interest income 540    
Actuarial gain/(loss) arising from changes in demographic assumptions 222 (217) (22)
Actuarial gain/(loss) arising from changes in financial assumptions (210) (2,963) 1,167
Actuarial gain/(loss) arising from experience adjustments 133 82 233
Assets Net of Liabilities [Member]      
Disclosure of defined benefit plans [Line Items]      
Beginning balance (3,173) (2,320)  
Current service cost (245) (226)  
Employee contributions 18 17  
Special termination benefits (4) (6)  
Past service costs including losses/(gains) on curtailments 23 32  
Settlements 4 (2)  
Actual return on plan assets (excluding amounts in net finance income/charge) 1,475 1,877  
Interest cost (636) (758)  
Interest income 540 664  
Actuarial gain/(loss) arising from changes in demographic assumptions 222 (217)  
Actuarial gain/(loss) arising from changes in financial assumptions (210) (2,963)  
Actuarial gain/(loss) arising from experience adjustments 133 82  
Employer contributions 1,105 512  
Benefit payments 0 0  
Reclassification of benefits 7    
Currency retranslation 180 135  
Ending balance (561) (3,173) (2,320)
Assets Net of Liabilities [Member] | United Kingdom [member]      
Disclosure of defined benefit plans [Line Items]      
Beginning balance (1,018) (652)  
Current service cost (114) (89)  
Past service costs including losses/(gains) on curtailments 5 5  
Actual return on plan assets (excluding amounts in net finance income/charge) 863 1,412  
Interest cost (286) (347)  
Interest income 270 329  
Actuarial gain/(loss) arising from changes in demographic assumptions 312 23  
Actuarial gain/(loss) arising from changes in financial assumptions (189) (1,919)  
Actuarial gain/(loss) arising from experience adjustments 144 29  
Employer contributions 778 202  
Benefit payments 0 0  
Currency retranslation 18 (11)  
Ending balance 783 (1,018) (652)
Assets Net of Liabilities [Member] | Netherlands [member]      
Disclosure of defined benefit plans [Line Items]      
Beginning balance 239 430  
Current service cost (6) (3)  
Employee contributions 1    
Past service costs including losses/(gains) on curtailments 12 4  
Actual return on plan assets (excluding amounts in net finance income/charge) 275 281  
Interest cost (86) (109)  
Interest income 91 120  
Actuarial gain/(loss) arising from changes in demographic assumptions (96) (19)  
Actuarial gain/(loss) arising from changes in financial assumptions   (524)  
Actuarial gain/(loss) arising from experience adjustments (37) 46  
Employer contributions 43 11  
Benefit payments 0 0  
Reclassification of benefits 8 2  
Ending balance 444 239 430
Assets Net of Liabilities [Member] | Rest of World [member]      
Disclosure of defined benefit plans [Line Items]      
Beginning balance (2,394) (2,098)  
Current service cost (125) (134)  
Employee contributions 17 17  
Special termination benefits (4) (6)  
Past service costs including losses/(gains) on curtailments 6 23  
Settlements 4 (2)  
Actual return on plan assets (excluding amounts in net finance income/charge) 337 184  
Interest cost (264) (302)  
Interest income 179 215  
Actuarial gain/(loss) arising from changes in demographic assumptions 6 (221)  
Actuarial gain/(loss) arising from changes in financial assumptions (21) (520)  
Actuarial gain/(loss) arising from experience adjustments 26 7  
Employer contributions 284 299  
Benefit payments 0 0  
Reclassification of benefits (1) (2)  
Currency retranslation 162 146  
Ending balance € (1,788) € (2,394) € (2,098)