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Employees - Summary of Movements in Assets (Detail) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Disclosure of defined benefit plans [line items]      
Beginning balance € 23,749    
Actual return on plan assets (excluding amounts in net finance income/charge) (1,494) € (2,385) € 1,108
Change in asset ceiling, excluding amounts included in finance cost 2 (37)  
Ending balance 24,023 23,749  
Assets [Member]      
Disclosure of defined benefit plans [line items]      
Beginning balance 23,726 20,880  
Employee contributions 17 17  
Settlements (67)    
Actual return on plan assets (excluding amounts in net finance income/charge) 1,494 2,385  
Change in asset ceiling, excluding amounts included in finance cost 2 (37)  
Interest income/ (cost) [1] 436 573  
Employer contributions 398 401  
Benefit payments (1,140) (1,208)  
Others 20 2  
Currency retranslation (880) 713  
Ending balance 24,006 23,726 20,880
Assets [Member] | United Kingdom [Member]      
Disclosure of defined benefit plans [line items]      
Beginning balance 12,122 10,329  
Actual return on plan assets (excluding amounts in net finance income/charge) 1,109 1,233  
Interest income/ (cost) [1] 230 292  
Employer contributions 104 94  
Benefit payments (467) (455)  
Others 46    
Currency retranslation (645) 629  
Ending balance 12,499 12,122 10,329
Assets [Member] | Netherlands [Member]      
Disclosure of defined benefit plans [line items]      
Beginning balance 5,522 4,996  
Actual return on plan assets (excluding amounts in net finance income/charge) 206 588  
Interest income/ (cost) [1] 60 89  
Employer contributions 12 14  
Benefit payments (166) (165)  
Others (47)    
Ending balance 5,587 5,522 4,996
Assets [Member] | All other countries [member]      
Disclosure of defined benefit plans [line items]      
Beginning balance 6,082 5,555  
Employee contributions 17 17  
Settlements (67)    
Actual return on plan assets (excluding amounts in net finance income/charge) 179 564  
Change in asset ceiling, excluding amounts included in finance cost 2 (37)  
Interest income/ (cost) [1] 146 192  
Employer contributions 282 293  
Benefit payments (507) (588)  
Others 21 2  
Currency retranslation (235) 84  
Ending balance € 5,920 € 6,082 € 5,555
[1] This includes the impact of interest on asset ceiling.