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Employees - Summary of Movements in (Deficit)/Surplus (Detail) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Disclosure of defined benefit plans [line items]      
Current service cost € (223) € (216) € (220)
Special termination benefits (37) (5) (16)
Past service costs including (losses)/gains on curtailments 20 65 (41)
Actual return on plan assets (excluding amounts in net finance income/charge) 1,494 2,385 (1,108)
Actuarial gain/(loss) arising from changes in demographic assumptions 246 183 42
Actuarial gain/(loss) arising from changes in financial assumptions (1,414) (2,138) 611
Actuarial gain/(loss) arising from experience adjustments (78) (12) 18
Liabilities net of assets [member]      
Disclosure of defined benefit plans [line items]      
Beginning balance (196) (874)  
Current service cost (223) (216)  
Employee contributions 17 17  
Special termination benefits (37) (5)  
Past service costs including (losses)/gains on curtailments 20 65  
Settlements 7 (2)  
Actual return on plan assets (excluding amounts in net finance income/charge) 1,494 2,385  
Change in asset ceiling, excluding amounts included in finance cost 2 (37)  
Interest cost (445) (603)  
Interest income [1] 436 573  
Actuarial gain/(loss) arising from changes in demographic assumptions 246 183  
Actuarial gain/(loss) arising from changes in financial assumptions (1,414) (2,138)  
Actuarial gain/(loss) arising from experience adjustments (78) (12)  
Employer contributions 398 401  
Others (18) (18)  
Currency retranslation 78 85  
Ending balance 287 (196) (874)
Liabilities net of assets [member] | United Kingdom [Member]      
Disclosure of defined benefit plans [line items]      
Beginning balance 1,121 590  
Current service cost (114) (104)  
Past service costs including (losses)/gains on curtailments 17 56  
Actual return on plan assets (excluding amounts in net finance income/charge) 1,109 1,233  
Interest cost (208) (276)  
Interest income [1] 230 292  
Actuarial gain/(loss) arising from changes in demographic assumptions (1) 157  
Actuarial gain/(loss) arising from changes in financial assumptions (806) (955)  
Actuarial gain/(loss) arising from experience adjustments (67) (44)  
Employer contributions 104 94  
Others 2    
Currency retranslation (36) 78  
Ending balance 1,351 1,121 590
Liabilities net of assets [member] | Netherlands [Member]      
Disclosure of defined benefit plans [line items]      
Beginning balance 425 332  
Current service cost (3) (4)  
Actual return on plan assets (excluding amounts in net finance income/charge) 206 588  
Interest cost (55) (82)  
Interest income [1] 60 89  
Actuarial gain/(loss) arising from changes in demographic assumptions 245 14  
Actuarial gain/(loss) arising from changes in financial assumptions (354) (511)  
Actuarial gain/(loss) arising from experience adjustments (6) (15)  
Employer contributions 12 14  
Others (3)    
Ending balance 527 425 332
Liabilities net of assets [member] | All other countries [member]      
Disclosure of defined benefit plans [line items]      
Beginning balance (1,742) (1,796)  
Current service cost (106) (108)  
Employee contributions 17 17  
Special termination benefits (37) (5)  
Past service costs including (losses)/gains on curtailments 3 9  
Settlements 7 (2)  
Actual return on plan assets (excluding amounts in net finance income/charge) 179 564  
Change in asset ceiling, excluding amounts included in finance cost 2 (37)  
Interest cost (182) (245)  
Interest income [1] 146 192  
Actuarial gain/(loss) arising from changes in demographic assumptions 2 12  
Actuarial gain/(loss) arising from changes in financial assumptions (254) (672)  
Actuarial gain/(loss) arising from experience adjustments (5) 47  
Employer contributions 282 293  
Others (17) (18)  
Currency retranslation 114 7  
Ending balance € (1,591) € (1,742) € (1,796)
[1] This includes the impact of interest on asset ceiling.