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Segment information
12 Months Ended
Dec. 31, 2022
Disclosure of operating segments [abstract]  
Segment information
2. Segment information
Segmental reporting
In 2022, the Group announced changes to its organisation structure. The changes were fully implemented from 1 July 2022, and as a result the Group reassessed its operating segments from that date.
The Group has concluded that its operating and reportable segments are the five Business Groups of Beauty & Wellbeing, Personal Care, Home Care, Nutrition and Ice Cream. Previously, segment reporting was done on the basis of three Divisions: Beauty & Personal Care, Home Care and Foods & Refreshment. The comparative information has been reclassified to reflect the new reporting segments.
Beauty & Wellbeing
primarily sales of hair care (shampoo, conditioner, styling), skin care (face, hand and body moisturisers) and includes Prestige Beauty and Health & Wellbeing.
Personal Care
primarily sales of skin cleansing (soap, shower), deodorant and oral care (toothpaste, toothbrush, mouthwash) products.
Home Care
primarily sales of fabric care (washing powders and liquids, rinse conditioners) and a wide range of cleaning products.
Nutrition
primarily sales of scratch cooking aids (soups, bouillons, seasonings), dressings (mayonnaise, ketchup) and tea products.
Ice Cream
primarily ice cream products.
Revenue
Turnover comprises sales of goods after the deduction of discounts, sales taxes and estimated returns. It does not include sales between group companies. Discounts given by Unilever include rebates, price reductions and incentives given to customers, promotional couponing and trade communication costs and are based on the contractual arrangements with each customer. Discounts can either be immediately deducted from the sales value on the invoice or off-invoice and settled later through credit notes when the precise amounts are known. Rebates are generally off-invoice. Amounts provided for discounts at the end of a period require estimation; historical data and accumulated experience is used to estimate the provision using the most likely amount method and in most instances, the discount can be estimated using known facts with a high level of accuracy. Any differences between actual amounts settled and the amounts provided are not material and recognised in the subsequent reporting period.
Customer contracts generally contain a single performance obligation and turnover is recognised when control of the products being sold has transferred to our customer as there are no longer any unfulfilled obligations to the customer. This is generally on delivery to the customer but depending on individual customer terms, this can be at the time of dispatch, delivery or upon formal customer acceptance. This is considered the appropriate point where the performance obligations in our contracts are satisfied as Unilever no longer has control over the inventory.
Our customers have the contractual right to return goods only when authorised by Unilever. At 31 December 2022, an estimate has been made of goods that will be returned and a liability has been recognised for this amount. An asset has also been recorded for the corresponding inventory that is estimated to return to Unilever using a best estimate based on accumulated experience.
Some of our customers are distributors who may be able to return unsold goods in consignment arrangements.
Underlying operating profit
Underlying operating profit means operating profit before the impact of non-underlying items within operating profit (see note 3). Underlying operating profit represents our measure of segment profit or loss as it is the primary measure used for the purpose of making decisions about allocating resources and assessing performance of segments.
Our segments are comprised of similar product categories. 8 categories (2021: 10; 2020: 10) individually accounted for 5% or more of our revenue in one or more of the last three years. The following table shows the relevant contribution of these categories to Group revenue for the periods shown:
CategorySegment202220212020
FabricHome Care15 %14 %14 %
Ice CreamIce Cream13 %13 %13 %
Hair CareBeauty & Wellbeing11 %11 %11 %
Scratch Cooking AidsNutrition10 %10 %10 %
Skin CleansingPersonal Care10 %11 %12 %
DeodorantPersonal Care%%%
Skin CareBeauty & Wellbeing%%%
DressingsNutrition%%%
Home & HygieneHome Care%%%
Tea*Nutrition%%%
Other13 %11 %%
* Tea includes ekaterra as well as the retained tea business.
2. Segment information continued
The Group operating segment information is provided based on five product areas: Beauty & Wellbeing, Personal Care, Home Care, Nutrition and Ice Cream.
€ million€ million€ million€ million€ million€ million
NotesBeauty & WellbeingPersonal CareHome CareNutritionIce CreamTotal
2022
Turnover12,250 13,636 12,401 13,898 7,888 60,073 
Operating profit2,154 2,264 1,064 4,497 776 10,755 
Non-underlying items3138 415 280 (2,048)143 (1,072)
Underlying operating profit2,292 2,679 1,344 2,449 919 9,683 
Share of net profit/(loss) of joint ventures and associates196 208 
Significant non-cash charges:
Within underlying operating profit:
Depreciation and amortisation282 350 327 349 417 1,725 
          Share-based compensation and other non-cash charges(a)
43 55 36 51 33 218 
Within non-underlying items:
           Impairment and other non-cash charges(b)
49 259 152 87 60 607 
2021
Turnover10,138 11,763 10,572 13,104 6,867 52,444 
Operating profit2,135 2,336 1,294 2,104 833 8,702 
Non-underlying items3102 169 123 421 119 934 
Underlying operating profit2,237 2,505 1,417 2,525 952 9,636 
Share of net profit/(loss) of joint ventures and associates170 191 
Significant non-cash charges:
Within underlying operating profit:
Depreciation and amortisation256 368 304 413 405 1,746 
          Share-based compensation and other non-cash charges(a)
46 56 44 69 34 249 
Within non-underlying items:
           Impairment and other non-cash charges(b)
12 12 17 16 58 
2020
Turnover9,082 12,042 10,460 12,486 6,654 50,724 
Operating profit1,743 2,568 1,243 2,033 716 8,303 
Non-underlying items3109 171 276 332 176 1,064 
Underlying operating profit1,852 2,739 1,519 2,365 892 9,367 
Share of net profit/(loss) of joint ventures and associates161 175 
Significant non-cash charges:
Within underlying operating profit:
Depreciation and amortisation308 405 369 485 451 2,018 
          Share-based compensation and other non-cash charges(a)
32 45 41 52 33 203 
Within non-underlying items:
           Impairment and other non-cash charges(b)
18 20 35 37 40 150 
(a)Other non-cash charges within underlying operating profit include movements in provisions from underlying activities, excluding movements arising from non- underlying activities.
(b)Other non-cash charges within non-underlying items includes movements in restructuring provisions and movements in certain legal provisions.
2. Segment information continued

The Unilever Group is not reliant on turnover from transactions with any single customer and does not receive 10% or more of its turnover from transactions with any single customer.
Segment assets and liabilities are not provided because they are not reported to or reviewed by our chief operating decision-maker, which is the Unilever Leadership Executive (ULE).
Turnover and non-current assets for the country of domicile, the United States and India (being the two largest countries outside the home country) and for all other countries are:
€ million
€ million
€ million
€ million
€ million
United
Kingdom
United
States
India
Others
Total
2022
Turnover2,498 12,122 6,872 38,581 60,073 
Non-current assets(a)
3,621 18,109 6,500 23,971 52,201 
2021
Turnover2,443 9,864 5,618 34,519 52,444 
Non-current assets(a)
3,858 16,692 6,755 22,607 49,912 
2020
Turnover2,391 9,363 4,993 33,977 50,724 
Non-current assets(a)
3,587 12,946 6,264 23,633 46,430 
(a)For the purpose of this table, non-current assets include goodwill, intangible assets, property, plant and equipment and other non-current assets as shown on the consolidated balance sheet. Goodwill is attributed to countries where acquired business operated at the time of acquisition; all other assets are attributed to the countries where they were acquired.
No other country had turnover or non-current assets (as shown above) greater than 10% of the Group total.
Additional information by geographies
Although the Group’s operations are managed by product area, we provide additional information based on geographies.
The three geographical areas remain unchanged but AAR has been renamed to APA (Asia Pacific Africa) which better reflects the size of the underlying businesses. Profit information by geography will no longer be published.
€ million€ million€ million
202220212020
Asia Pacific Africa27,504 24,264 23,440 
The Americas20,905 16,844 16,080 
Europe11,664 11,336 11,204 
Total60,073 52,444 50,724 
(a)Americas sales in North America were €13,000 million (2021: €10,627 million; 2020: €10,117 million) and in Latin America were €7,905 million (2021: €6,217 million; 2020: €5,963 million).
The Group's turnover classified by markets is:
€ million€ million€ million
202220212020
Emerging markets35,324 30,407 29,281 
Developed markets24,749 22,037 21,443 
Transactions between the Unilever Group’s geographical regions are immaterial and are carried out on at arm’s length basis.