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Employees - Summary of Movements in Assets (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Disclosure of defined benefit plans [line items]    
Net defined benefit liability (asset) € 2,993 € 287
Employee contributions 12 13
Settlements 1 1
Actual return on plan assets (excluding amounts in net finance income/charge) (6,483) 1,958
Change in asset ceiling excluding amounts included in interest expenses (184) (17)
Employer contributions 303 394
Benefit payments 0 0
Other 13 1
Currency retranslation (63) 127
Net defined benefit liability (asset) 2,569 2,993
Plan assets    
Disclosure of defined benefit plans [line items]    
Net defined benefit liability (asset) 26,643 24,006
Employee contributions 12 13
Settlements 0 0
Actual return on plan assets (excluding amounts in net finance income/charge) (6,483) 1,958
Change in asset ceiling excluding amounts included in interest expenses (184) (17)
Interest income 496 344
Employer contributions 303 394
Benefit payments (1,184) (1,135)
Other (2) (47)
Currency retranslation (468) 1,127
Net defined benefit liability (asset) 19,133 26,643
UK    
Disclosure of defined benefit plans [line items]    
Net defined benefit liability (asset) 2,879 1,351
Employee contributions 1 0
Settlements 0 0
Actual return on plan assets (excluding amounts in net finance income/charge) (4,870) 1,092
Change in asset ceiling excluding amounts included in interest expenses 0 0
Employer contributions 66 100
Benefit payments 0 0
Other 0 0
Currency retranslation (99) 126
Net defined benefit liability (asset) 1,866 2,879
UK | Plan assets    
Disclosure of defined benefit plans [line items]    
Net defined benefit liability (asset) 14,332 12,499
Employee contributions 1 0
Settlements 0 0
Actual return on plan assets (excluding amounts in net finance income/charge) (4,870) 1,092
Change in asset ceiling excluding amounts included in interest expenses 0 0
Interest income 264 181
Employer contributions 66 100
Benefit payments (511) (501)
Other 0 0
Currency retranslation (578) 961
Net defined benefit liability (asset) 8,704 14,332
The Netherlands    
Disclosure of defined benefit plans [line items]    
Net defined benefit liability (asset) 1,162 527
Employee contributions 0 0
Settlements 0 0
Actual return on plan assets (excluding amounts in net finance income/charge) (668) 560
Change in asset ceiling excluding amounts included in interest expenses 0 0
Employer contributions 8 72
Benefit payments 0 0
Other (1) 0
Currency retranslation 0 0
Net defined benefit liability (asset) 1,609 1,162
The Netherlands | Plan assets    
Disclosure of defined benefit plans [line items]    
Net defined benefit liability (asset) 6,099 5,587
Employee contributions 0 0
Settlements 0 0
Actual return on plan assets (excluding amounts in net finance income/charge) (668) 560
Change in asset ceiling excluding amounts included in interest expenses 0 0
Interest income 66 39
Employer contributions 8 72
Benefit payments (161) (159)
Other (1) 0
Currency retranslation 0 0
Net defined benefit liability (asset) 5,343 6,099
Rest of world    
Disclosure of defined benefit plans [line items]    
Net defined benefit liability (asset) (1,048) (1,591)
Employee contributions 11 13
Settlements 1 1
Actual return on plan assets (excluding amounts in net finance income/charge) (945) 306
Change in asset ceiling excluding amounts included in interest expenses (184) (17)
Employer contributions 229 222
Benefit payments 0 0
Other 14 1
Currency retranslation 36 1
Net defined benefit liability (asset) (906) (1,048)
Rest of world | Plan assets    
Disclosure of defined benefit plans [line items]    
Net defined benefit liability (asset) 6,212 5,920
Employee contributions 11 13
Settlements 0 0
Actual return on plan assets (excluding amounts in net finance income/charge) (945) 306
Change in asset ceiling excluding amounts included in interest expenses (184) (17)
Interest income 166 124
Employer contributions 229 222
Benefit payments (512) (475)
Other (1) (47)
Currency retranslation 110 166
Net defined benefit liability (asset) € 5,086 € 6,212