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Capital and funding - Summary of Treasury Shares Movements (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Equity and liabilities [abstract]      
Treasury shares at beginning of period € (4,809) € (3,406)  
Repurchase of shares [1] (1,507) (1,509) € (3,018)
Cancellation of PLC shares 5,282 0 0
Other purchases and utilisations 75 106  
Treasury shares at end of period € (959) € (4,809) € (3,406)
[1] Repurchase of shares reflects the cost of acquiring ordinary shares as part of the share buyback programme announced on 29 April 2021 and 10 February 2022.