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Investment and return - Narrative (Details) - EUR (€)
€ in Millions
Dec. 31, 2023
Dec. 31, 2022
Disclosure of cash and cash equivalents [line items]    
Cash and cash equivalents held by central finance companies € 900  
Percentage of cash and cash equivalents held by central finance companies 21.00%  
Cash and cash equivalents held with foreign subsidiaries € 3,300  
Percentage of cash and cash equivalents held with foreign subsidiaries 79.00%  
Cash and cash equivalents held by entity unavailable for use by group € 98 € 449
Collateral held permitted to be sold or repledged in absence of default by owner of collateral, at fair value 6 97
Cash    
Disclosure of cash and cash equivalents [line items]    
Collateral held permitted to be sold or repledged in absence of default by owner of collateral, at fair value 6 81
Bond Securities    
Disclosure of cash and cash equivalents [line items]    
Collateral held permitted to be sold or repledged in absence of default by owner of collateral, at fair value € 0 € 16