
35SENIOR PLC ANNUAL REPORT AND ACCOUNTS 2022
STRATEGIC REPORT / SUSTAINABILIT Y / SOCIAL CONTINUED
PEOPLE AND CULTURE
In our autonomous and collaborative
business model, our operational business
leaders are empowered and accountable,
setting the tone for their operations guided
by our Values. As we emerge from the
pandemic, we have seen a change in
emphasis during 2022 as the business
recovers. In a challenging employment
market, we have been focusing on retaining
and recruiting talent to meet business
growth requirements. We have done this
bybenchmarking pay rates in local markets,
making adjustments if appropriate, and
ensuring we are paying people fairly for the
work they do. We have seen operations
providing one off payments or allowances
tosupport employees with the increased
cost of living. We have remained vigilant
regarding changing pay expectations and
supporting employees through these
challenging times. Examples include,
promoting our employee assistance
programmes which cover areas such
asdebt management, legal advice and
counselling services, promoting saving for
retirement and flexible working. We have
also strengthened our links with technical
colleges and universities close to our
operations, providing opportunities for
students to visit Senior, apprenticeships,
andfor Senior to build a longer-term
talentpipeline.
We continue to view the provision of
development opportunities and training
across the group as vital to our success.
Thisyear we have seen an increase in
face-to-face and on the job training and
workshops as COVID-19 restrictions have
eased. This includes Toolbox talks,
supervisor and leadership skills training,
“lunch and learns” as well as technical
training. We continue to sponsor individuals
undertaking external and more academically
orientated courses and training, for example
engineering degree courses. Across Senior,
we have continued to provide opportunities
for learning and development, meeting both
skills and technical training across the Group.
In 2022 we enhanced our skills training
content in Learn, our best in class eLearning
platform, expanding the catalogue and
providing the training in all our languages.
Individuals can select courses and manage
their own learning, covering areas such as
ITskills, Leadership and Management,
Project Management, Health & Wellbeing
and Communication skills. Learn also
enables usto deliver our Code of Conduct
training and other compliance training such
as Cybersecurity. A significant proportion
oflearning is on the job and our culture
ofsharing knowledge and supporting
colleagues is central to developing
technicalcompetencies in our operations.
As evidenced in the Global Employee
Opinion Survey, peer relationships remain
astrength and colleagues help and support
each other. We have an open and honest
culture of respect and trust and people value
teamwork and the teams they work in and
with. This has been particularly important
when we welcomed new employees to our
operations and support them to become
valued teammembers.
“Perform”, our Performance and
Development system, provides a framework
for managers and team members to discuss
feedback, performance, behaviours linked
directly to our Values, set clear objectives,
both business and personal development
and create development plans. These
discussions are designed to be constructive,
open two-way dialogues. This year we have
changed our succession planning cycle to
align with year-end Perform reviews and
have improved the process, introducing
updated leadership indicators and the use of
high-performance indicator tool for our top
talent. The Executive Committee scrutinises
the succession plans and talent pipeline,
identifying successors or interim cover for
key roles across the Group. During these
discussions we focused on functional
capability, for example engineering, as
wellas operational leadership. Personal
development plans are recorded and
monitored in Perform to enable individuals
tofulfil their potential. The Board reviews
thesuccession plans for the Executive Team
and their direct reports on a regular basis,
with a special emphasis on encouraging
diversity and inclusion.
As outlined in our Values and Code of
Conduct, we work together with mutual
trust and respect and operate with integrity
and in an ethical manner. The feedback from
our survey is consistent with this and
confirms that employees believe that people
are treated fairly and that we do not tolerate
misconduct. Our culture is to encourage
open and honest feedback with potential
issues or concerns being raised with local
management. However, on the rare
occasion when things cannot be resolved
locally, employees are encouraged to
raisetheir concerns through our third-party
whistle-blowing service, Ethics Point.
Allconcerns raised are investigated and
learning points are actioned by local
leadership teams as appropriate.
In order to meet the increased demand
fromcustomers, we have seen an increase
in recruitment activity. In order to meet
demand, we are continuing to focus on
building strong relationships with local
technical colleges, universities and
education establishments, partnering with
recruitment firm. We are extending our
useof job boards and other approaches to
advertising and attracting applicants, and are
continuing the roll out of Recruit, our talent
acquisition system, to our UK businesses
aswell as focusing on our employer brand.
COMMUNITIES
Senior’s businesses actively supported
theircommunities in which they operate by
undertaking a range of charitable activities.
In the UK four operations sponsored local
community sports teams with Senior
Aerospace Thermal Engineering in Royston
providing uniforms to a girls football team.
InJune, a small team of dedicated cyclists
rode the 260 miles from Senior Aerospace
Weston in Earby, Lancashire to our
Rickmansworth head office, visiting
colleagues at Senior Aerospace BWT,
SeniorAerospace Bird Bellows and
SeniorAerospace Thermal Engineering
onroute– “Tour de Senior”. The trip was
completed over four days raising money
tosupport youth programmes in the
community local to Weston.
At Senior Flexonics India, we have again
collaborated with a non-government
organisation, "PRAKASH DEEP" to help
support the provision of quality education
tounderprivileged children.
All our operations support their local
communities and to name some examples:
Senior Metal Bellows is a long-standing
sponsor of HESSCO’s (Health and Social
Services Consortium) St Patrick’s Day 5K
race. HESSCO’s mission is to help older
adults and individuals living with a disability
remain safe and independent at home for
aslong as possible. The team was placed
1st inthe Race with additional accolades to
one Team Member who finished 1st overall.
Senior Flexonics Lymington and Senior
Aerospace Metal Bellows supported the
Empty Bowls campaign that encourages
members of the local community to support
their local food bank or any initiative that
provides food to those in need and educates
people about the issue of hunger. Senior
Flexonics Upeca (China) held a parent-child
outward bound training for employees.
Aswell as having fun, the event developed
communication and cooperation skills,
andwas a great team building event.
Many of our businesses have also been
supporting food banks, donating to local
andnational charities and have a regular
programme of supporting local
communityefforts.
Our colleagues contribute their time,
moneyand effort in areas including
educational mentoring and encouraging
thetake-up of Science, Technology,
Engineering and Mathematics (“STEM”)
subjects in schools. Across the Group
weencourage and support our colleagues
insharing their expertise and in particular,
enthusing the next generation about
thepossibilities offered by science and
engineering. Forexample, by working
withtechnical colleges and education
establishments localto ouroperations.
SENIOR FLEXONICS CRUMLIN
ENVIRONMENTAL IMPROVEMENT
PROJECT
The team at Senior Flexonics Crumlin
participated in a Community based project at
a Primary School local to their site to renovate
an area for the children to utilise for learning.
The team invested their time, resources and
funds into this community project, and
managed to source materials for the
improvements for free or at discounted rates.
The forest school area was in a poor state,
with limited areas for the children to use due
to overgrown brambles, broken rocks, trip
hazards and rubbish thrown into the area off
the street. The Senior Flexonics Crumlin team
cleared the area and rebuilt it to make it an
amazing place for the children to enjoy for
many years to come. The team-built mud
kitchens, rope climbs, a new path, a water
feature, imagination area and even a fire pit.
The project was a great success, both in
terms of enhancing the area for the benefit
ofthe school and team building for the
teamatCrumlin.