
Annual Report and Accounts 2021
Strategic report
47
Culture Risk tolerance structure
Our well established and embedded risk tolerance structure is determined using four categories
which are listed below:
Identication and management of risk
The Board is keenly aware that the
effectiveness of our risk management is
dependent not only on systems and processes,
but also on behaviours. At Coats, there is a
culture of openness and transparency in how
we make decisions and manage risk. During
2021, we continued to review and reinforce
our Ethics Code and supporting policies,
training, communications and compliance
activities – this also included further training
and auditing in relation to our comprehensive
Supplier Code. Our focus on reinforcing
ethical business behaviour and compliance has
been enhanced through an ongoing Coats
Ethical Culture programme – ‘Doing the Right
Thing’ – at both Group and local levels.
Ethics and integrity, along with health and
safety, are at the core of our organisation’s
DNA, and we continue to reinforce our ethical
culture in order to mitigate against potential
scenarios which could put the organisation at
risk. Employees are proactively encouraged,
through training, discussions, recognition
and other means, to act with integrity and
to question any unethical behaviour.
During 2021, the Company also procured
an externally hosted whistleblowing
hotline to complement the robust existing
arrangements that were already in place.
Ethics training has continued throughout
2021 and we have continued to broaden that
training, making it ever more inclusive. As we
became accustomed to a remote working
environment, we took ever-increasing
advantage of the technology we have and
continued to leverage the opportunities of
remote working. We increased the number
of training sessions, and since there was no
necessity to travel, we continued to extend
training to more people across the business.
We pursued our programme of ‘Doing the
Right Thing’ with the use of different forms of
technology. We used tools such as Coats Link
(the Group’s new employee mobile app) and
Microsoft Teams to maximise the effectiveness
of our communications with our workforce
which drove greater understanding,
engagement and transparency amongst
employees across the Group. See page
78 for further information on the Board’s
role in monitoring culture and ensuring
alignment with strategy, values and purpose.
Understanding the risks that our business is
exposed to, and deploying strategies that
ensure residual exposures remain within
acceptable parameters, is key to managing our
business well. Our risk framework is based
around four categories of principal risks
(strategic, external, operational and legacy), as
well as key and emerging risks which are used
to build the Group Risk Register, which is
managed by our GRMC. The Board Directors
oversee the management and mitigation of the
principal risks, while senior executive
management oversee the management and
mitigation of the key risks.
Principal risks are overseen by Board Directors
and key risks are overseen principally by senior
executive management. Minutes from this
Committee are reviewed by the Audit and Risk
Committee (ARC). We also ensure that, beyond
specic risk deep dives, risks are appropriately
considered in the decisions that are made at
Boardroom level – see S172 on pages 24-25.
During 2021, the ARC and the Board received a
number of presentations from senior executives
on a number of risks including the principal risks,
and gave input on the steps planned to mitigate
these risks. The risks are considered not only in
isolation but also the correlation between risks
and the likelihood of one risk occurring at the
same time as another or even triggering it, and
the potential combined impact of that and any
further mitigating actions that can be taken. In
2021, the Board and the ARC also reviewed the
effectiveness of the Company’s risk
management and internal controls. Asignicant
number of recurring reviews of the Group’s key
internal controls and mitigating actions, including
their linkage to managing the Group’s principal
risks appropriately, took place. Examples include:
standing and regular updates from the CEO/
Group Executive Team to the Board on Health &
Safety, Sustainability, People, Performance, M&A
and legal and environmental matters. The Board
also received updates on regional and unit-level
risk governance, management and mitigation as
part of the regional deep-dive presentations
from India, Bangladesh, Vietnam, China, EMEA,
North and Central America, and South America.
The identied principal and key risks for the
Group form a key part of the work performed
in the above reviews to ensure that the most
pertinent risks are being regularly monitored on
a day-to-day basis, with ndings on this
reported to the ARC and Board for review,
input and direction. Based on the principal and
key risks of the organisation, our Group Internal
Audit (GIA) team updates and embeds the
relevant Group risks in its audit process, for
instance, compliance with anti-bribery and
corruption requirements, the risk of internal
fraud, sustainability-related risks and IT/cyber
security controls.
Every quarter, GIA reviews the Group Risk
Register and local Risk Registers from the
cluster management committees. This review
includes an assessment of the risk management
practices of the business units/regions in areas
such as the frequency and adequacy of the
regional risk management committee meetings,
minutes of the meetings and following through
Very risk averse Where we are very cautious and seek to minimise the nancial and
reputational risk as far as possible. Mitigation costs are accepted albeit that
they might exceed the potential loss
Risk averse Where we are cautious and seek to reduce the nancial and reputational risk.
Mitigation actions are proportional and based on cost effectiveness
Somewhat risk
tolerant
Where we are willing to take some nancial and reputational risk to achieve
our objectives. Mitigation actions are again proportional and based on cost
effectiveness
High degree of
risk tolerance
Where we are willing to take signicant nancial risk to achieve our objectives.
Mitigation involves an active management of risk-return trade-offs