
Strategic Report continued
14
Caffyns plc Annual Report 2022
Reducing carbon and waste
During the year, we have continued
to assess and monitor our energy use
and, where practicable, we continue to
implement measures in order to reduce
the environmental impact of our activities.
Climate change influences seasonal
energy usage and while, at times, we
benefit from milder weather, we are
aware that any adverse change could
affect energy usage. To minimise our
energy usage we continue, where
practicable, to install LED lighting at our
sites as this uses significantly less energy
than conventional lighting. In addition,
we limit the duration of periods when full
lighting is used, using sensors and timers
to further reduce the energy we use.
We continue to improve our energy use
and efficiency by replacing old equipment
with new efficient units and ensuring
workshop doors are closed when not in
use by fitting automatic closing devices.
Water use in valeting areas uses recycling
facilities, where practicable, and all
sites have appropriate water filtration
systems. At one dealership, we are able
to generate electricity through the use of
roof-mounted photovoltaic cells, whilst
elsewhere, we use air-sourced heat
pumps to reduce electricity consumption.
We seek to limit our paper consumption
and waste through increasingly paperless
communications and systems, and to
minimise the use of plastic materials.
Health and safety
The board recognises its responsibility
to members of staff and others working
or visiting our facilities to provide, so
far as is reasonably practicable, an
environment that is safe and without risk
to their health and this is always the first
agenda item at each board meeting. The
board maintains ultimate responsibility for
health and safety issues with a full-time
Heath, Safety and Environment Officer
responsible on a day-to-day basis,
supported by all levels of management.
The Company’s policy is to identify
potential hazards and assess the risks
presented by its activities and to provide
systems and procedures which allow
our staff to take responsible decisions
in their work in relation to their own, and
others’, safety. We promote awareness
of potential risks and hazards and
implementation of corresponding
preventative or remedial actions through
online health and safety systems,
operations manuals and monthly
communication on topical issues. With
clear lines of operating unit responsibility,
staff are supported by specialist guidance
from the Heath, Safety and Environment
Officer. All our staff have access to a
detailed health and safety guide.
Section 172 statement
Section 172 of the Companies Act
2006 requires directors to take into
consideration the interests of all
stakeholders and other matters in
their decision making. The directors
continue to have regard to the interests
of the Company’s employees and other
stakeholders, the impact of its activities
on the community, the environment
and the Company’s reputation for
good business conduct, when making
decisions. In this context, acting in good
faith and fairly, the directors consider
what is most likely to promote the
success of the Company for its members
in the long term. We explain in this
Annual Report how the board engages
with stakeholders.
• Relations with key stakeholders, such
as shareholders and suppliers, are
considered in more detail on page 22;
• The Company’s employees are
recognised as vital to its success and
employee relations are considered
in more detail on pages 3, 8 and 36.
The board intends to further enhance
its methods of engagement with its
employees in the coming financial
year with the Chief Executive visiting
the Company’s sites regularly for
question-and-answer sessions with
staff. He will report to the board on
the outcome of these sessions. In
addition, the board takes account of
employees’ interests when making
decisions;
• The directors are fully aware of
their responsibilities to promote
the success of the Company in
accordance with section 172 of the
Companies Act 2006. To ensure
the Company operates in line with
good corporate practice, all directors
receive refresher training annually
on the scope and application of
section 172. This encourages the
board to reflect on how the Company
engages with its stakeholders and
opportunities for enhancement in
the future and was considered at the
Company’s board meeting in March
2022.As required, the Company
Secretary provides support to the
board to help ensure that sufficient
consideration is given to issues
relating to the matters set out in
s172(1)(a)-(f);
• The board regularly reviews the
Company’s principal stakeholders
and how it engages with them;
• This is achieved through information
provided by management and also by
direct engagement with stakeholders
themselves; and
• We aim to work responsibly with our
stakeholders, including suppliers.
The board has recently reviewed its
anti-corruption and anti-bribery, equal
opportunities, and whistleblowing
policies.
During the year under review, ended
31 March 2022, the key decisions taken
by the board included:
Covid-19 pandemic: The Company
started its financial year with its car
showrooms closed and able to operate
only a click-and-collect service, as
they were classified by Government as
non-essential businesses. Fortunately,
restrictions were lifted in mid-April 2021
and, from that point, our showrooms
joined our workshops in being able to
operate as usual, albeit with strict social
distancing in place for customers and
staff and, for a time, measures for car
sales such as appointment-only access
to showrooms and unaccompanied
test drives. As the year has progressed,
covid-19 has become largely an endemic
threat, but the board has been mindful
of ensuring a safe environment for its
employees and customers.