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Segmental analysis - Total revenue (Details) - GBP (£) £ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2021 | Dec. 31, 2020 | Dec. 31, 2019
Segmental analysis |  |  |  |  |
Revenue | £ 12,785 | £ 13,552 |  | £ 18,163 |
Total income | 10,512 | 10,508 | [1] | 13,987 | [1]
Retail Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 5,433 | 5,425 |  | 6,223 |
Total income | 4,445 | 4,181 |  | 4,866 |
Ulster Bank RoI |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 298 | 282 |  | 356 |
Total income | 228 | 222 |  | 301 |
Commercial Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 3,838 | 3,798 |  | 4,486 |
Total income | 3,875 | 3,958 |  | 4,318 |
Private Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 919 | 865 |  | 944 |
Total income | 816 | 763 |  | 777 |
RBS International |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 600 | 508 |  | 658 |
Total income | 548 | 497 |  | 610 |
NatWest Markets |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 853 | 1,997 |  | 3,074 |
Total income | 415 | 1,123 |  | 1,342 |
Central Items and other |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 844 | 677 |  | 2,422 |
Total income | 185 | (236) |  | 1,773 |
Total excluding Ulster Bank RoI |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 12,487 | 13,270 |  | 17,807 |
Total income | 10,284 | 10,286 |  | 13,686 |
Operating segment |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 12,785 | 13,552 |  | 18,163 |
Total income | 10,512 | 10,508 |  | 13,987 |
Operating segment | Retail Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 5,419 | 5,386 |  | 6,161 |
Total income | 4,433 | 4,157 |  | 4,834 |
Operating segment | Ulster Bank RoI |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 297 | 280 |  | 350 |
Total income | 237 | 228 |  | 296 |
Operating segment | Commercial Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 3,751 | 3,734 |  | 4,347 |
Total income | 3,939 | 4,065 |  | 4,814 |
Operating segment | Private Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 792 | 702 |  | 703 |
Total income | 801 | 700 |  | 631 |
Operating segment | RBS International |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 594 | 505 |  | 639 |
Total income | 548 | 500 |  | 603 |
Operating segment | NatWest Markets |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 823 | 1,984 |  | 2,516 |
Total income | 554 | 1,395 |  | 1,664 |
Operating segment | Central Items and other |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 1,109 | 961 |  | 3,447 |
Total income |  | (537) |  | 1,145 |
Operating segment | Total excluding Ulster Bank RoI |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 12,488 | 13,272 |  | 17,813 |
Total income | 10,275 | 10,280 |  | 13,691 |
Inter segment | Retail Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 14 | 39 |  | 62 |
Total income | 12 | 24 |  | 32 |
Inter segment | Ulster Bank RoI |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 1 | 2 |  | 6 |
Total income | (9) | (6) |  | 5 |
Inter segment | Commercial Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 87 | 64 |  | 139 |
Total income | (64) | (107) |  | (496) |
Inter segment | Private Banking |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 127 | 163 |  | 241 |
Total income | 15 | 63 |  | 146 |
Inter segment | RBS International |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 6 | 3 |  | 19 |
Total income |  | (3) |  | 7 |
Inter segment | NatWest Markets |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | 30 | 13 |  | 558 |
Total income | (139) | (272) |  | (322) |
Inter segment | Central Items and other |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | (265) | (284) |  | (1,025) |
Total income | 185 | 301 |  | 628 |
Inter segment | Total excluding Ulster Bank RoI |  |  |  |  |
Segmental analysis |  |  |  |  |
Revenue | (1) | (2) |  | (6) |
Total income | £ 9 | £ 6 |  | £ (5) |
[1] | Comparative results have been re-presented from those previously published to reclassify certain items as discontinued operations as described in Note 8 to the consolidated financial statements.

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