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Consolidated income statement - GBP (£) £ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2021 | Dec. 31, 2020 | [1] | Dec. 31, 2019 | [1]
Consolidated income statement |  |  |  |
Interest receivable |  | £ 9,313 | £ 9,798 | £ 11,127
Interest payable |  | (1,699) | (2,322) | (3,328)
Net interest income |  | 7,614 | 7,476 | 7,799
Fees and commissions receivable |  | 2,698 | 2,722 | 3,345
Fees and commissions payable |  | (574) | (722) | (848)
Income from trading activities |  | 323 | 1,125 | 932
Other operating income |  | 451 | (93) | 2,759
Non-interest income |  | 2,898 | 3,032 | 6,188
Total income |  | 10,512 | 10,508 | 13,987
Staff costs |  | (3,676) | (3,878) | (3,976)
Premises and equipment |  | (1,133) | (1,222) | (1,258)
Other administrative expenses |  | (2,026) | (1,845) | (2,828)
Depreciation and amortisation |  | (923) | (913) | (1,218)
Operating expenses |  | (7,758) | (7,858) | (9,280)
Profit before impairment losses |  | 2,754 | 2,650 | 4,707
Impairment releases |  | 1,278 | (3,131) | (724)
Operating profit before tax |  | 4,032 | (481) | 3,983
Tax charge |  | (996) | (74) | (439)
Profit/(loss) from continuing operations |  | 3,036 | (555) | 3,544
Profit from discontinued operations, net of tax | [2] | 276 | 121 | 256
Profit/(loss) for the year |  | 3,312 | (434) | 3,800
Attributable to: |  |  |  |
Ordinary shareholders |  | 2,950 | (753) | 3,133
Preference shareholders |  | 19 | 26 | 39
Paid-in equity holders |  | 299 | 355 | 367
Non-controlling interests |  | 44 | (62) | 261
Profit/(loss) for the year |  | £ 3,312 | £ (434) | £ 3,800
Per ordinary share |  |  |  |
Earnings per ordinary share - continuing operations |  | £ 0.230 | £ (0.072) | £ 0.239
Earnings per ordinary share - discontinued operations |  | 0.024 | 0.010 | 0.021
Total earnings per share attributable to ordinary shareholders - basic |  | 0.254 | (0.062) | 0.260
Earnings per ordinary share - fully diluted continuing operations |  | 0.229 | (0.072) | 0.238
Earnings per ordinary share - fully diluted discontinued operations |  | 0.024 | 0.010 | 0.021
Total earnings per share attributable to ordinary shareholders - fully diluted |  | £ 0.253 | £ (0.062) | £ 0.259
[1] | Comparative results have been re-presented from those previously published to reclassify certain items as discontinued operations as described in Note 8 to the consolidated financial statements.
[2] | The results of discontinued operations, comprising the post-tax profit is shown as a single amount on the face of the income statement. An analysis of this amount is presented in Note 8 to the consolidated financial statements.

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