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Segmental analysis (Tables)

12 Months Ended

Dec. 31, 2021

Segmental analysis

Schedule of operating segments

Go-forward group

Total

Central

excluding

Retail

Private

Commercial

RBS

NatWest

items

Ulster

Ulster

Banking

Banking

Banking

International

Markets

& other

Bank RoI

Bank RoI

Total

2021

£m

£m

£m

£m

£m

£m

£m

£m

£m

Continuing operations

Net interest income

4,074

480

2,582

383

9

(14)

7,514

100

7,614

Net fees and commissions

377

258

1,158

124

158

(16)

2,059

65

2,124

Other non-interest income

(6)

78

135

41

248

215

711

63

774

Total income

4,445

816

3,875

548

415

185

10,284

228

10,512

Depreciation and amortisation

(85)

—

(146)

(13)

(14)

(665)

(923)

—

(923)

Other operating expenses

(2,428)

(520)

(2,208)

(229)

(1,147)

179

(6,353)

(482)

(6,835)

Impairment releases

36

54

1,073

52

35

—

1,250

28

1,278

Operating profit/(loss)

1,968

350

2,594

358

(711)

(301)

4,258

(226)

4,032

4 Segmental analysis continued


		Go-forward group
														Total
														excluding
		Retail		Private		Commercial		RBS		NatWest		Central items		Ulster		Ulster
		Banking		Banking		Banking		International		Markets		& other (1)		Bank RoI		Bank RoI		Total
2020 (2)		£m		£m		£m		£m		£m		£m		£m		£m		£m
Continuing operations
Net interest income		3,868		489		2,740		371		(57)		(57)		7,354		122		7,476
Net fees and commissions		379		257		1,110		94		99		(16)		1,923		77		2,000
Other non-interest income		(66)		17		108		32		1,081		(163)		1,009		23		1,032
Total income		4,181		763		3,958		497		1,123		(236)		10,286		222		10,508
Depreciation and amortisation		—		(8)		(149)		(17)		(16)		(723)		(913)		—		(913)
Other operating expenses		(2,540)		(447)		(2,281)		(274)		(1,294)		332		(6,504)		(441)		(6,945)
Impairment losses		(792)		(100)		(1,927)		(107)		(40)		(26)		(2,992)		(139)		(3,131)
Operating profit/(loss)		849		208		(399)		99		(227)		(653)		(123)		(358)		(481)


2019 (2)
Continuing operations
Net interest income		4,130		521		2,842		478		(188)		(136)		7,647		152		7,799
Net fees and commissions		696		226		1,312		106		85		(23)		2,402		95		2,497
Other non-interest income		40		30		164		26		1,445		1,932		3,637		54		3,691
Total income		4,866		777		4,318		610		1,342		1,773		13,686		301		13,987
Depreciation and amortisation		—		(4)		(142)		(10)		(12)		(1,050)		(1,218)		—		(1,218)
Operating expenses		(3,618)		(482)		(2,458)		(254)		(1,406)		666		(7,552)		(510)		(8,062)
Impairment losses		(393)		6		(391)		(2)		51		(1)		(730)		6		(724)
Operating profit/(loss)		855		297		1,327		344		(25)		1,388		4,186		(203)		3,983

(1)	2019 predominantly related to strategic disposals in Functions.

(2)	Comparative results have been re-presented from those previously published to reclassify certain operations as discontinued operations as described in Note 8.


		Total revenue (2)
		Go-forward group
														Total
												Central		excluding		Ulster
		Retail		Private		Commercial		RBS		NatWest		items &		Ulster		Bank
		Banking		Banking		Banking		International		Markets		Other		Bank RoI		RoI		Total
Year ended 31 December 2021		£m		£m		£m		£m		£m		£m		£m		£m		£m
Continuing operations
External		5,419		792		3,751		594		823		1,109		12,488		297		12,785
Inter-segmental		14		127		87		6		30		(265)		(1)		1		—
Total		5,433		919		3,838		600		853		844		12,487		298		12,785

Year ended 31 December 2020 (1)
Continuing operations
External		5,386		702		3,734		505		1,984		961		13,272		280		13,552
Inter-segmental		39		163		64		3		13		(284)		(2)		2		—
Total		5,425		865		3,798		508		1,997		677		13,270		282		13,552


Year ended 31 December 2019 (1)
Continuing operations
External		6,161		703		4,347		639		2,516		3,447		17,813		350		18,163
Inter-segmental		62		241		139		19		558		(1,025)		(6)		6		—
Total		6,223		944		4,486		658		3,074		2,422		17,807		356		18,163

(1)	Comparative results have been re-presented from those previously published to reclassify certain operations as discontinued operations as described in Note 8.

(2)	Total revenue comprises interest receivable, fees and commissions receivable, income from trading activities and other operating income.

4 Segmental analysis continued


		Total income
		Go-forward group
														Total
												Central		excluding		Ulster
		Retail		Private		Commercial		RBS		NatWest		items &		Ulster		Bank
		Banking		Banking		Banking		International		Markets		Other		Bank RoI		RoI		Total
Year ended 31 December 2021		£m		£m		£m		£m		£m		£m		£m		£m		£m
Continuing operations
External		4,433		801		3,939		548		554		—		10,275		237		10,512
Inter-segmental		12		15		(64)		—		(139)		185		9		(9)		—
Total		4,445		816		3,875		548		415		185		10,284		228		10,512

Year ended 31 December 2020 (1)
Continuing operations
External		4,157		700		4,065		500		1,395		(537)		10,280		228		10,508
Inter-segmental		24		63		(107)		(3)		(272)		301		6		(6)		—
Total		4,181		763		3,958		497		1,123		(236)		10,286		222		10,508

Year ended 31 December 2019 (1)
Continuing operations
External		4,834		631		4,814		603		1,664		1,145		13,691		296		13,987
Inter-segmental		32		146		(496)		7		(322)		628		(5)		5		—
Total		4,866		777		4,318		610		1,342		1,773		13,686		301		13,987

(1)	Comparative results have been re-presented from those previously published to reclassify certain operations as discontinued operations as described in Note 8.

4 Segmental analysis continued


		Go-forward group
														Total
												Central		excluding
		Retail		Private		Commercial		RBS		NatWest		items		Ulster		Ulster
Analysis of net fees and commissions		Banking		Banking		Banking		International		Markets		& other		Bank RoI		Bank RoI		Total
2021		£m		£m		£m		£m		£m		£m		£m		£m		£m
Continuing operations
Fees and commissions receivable
- Payment services		306		35		538		19		20		—		918		53		971
- Credit and debit card fees		344		10		147		2		—		—		503		19		522
- Lending and financing		13		10		515		54		74		—		666		4		670
- Brokerage		48		6		—		1		41		—		96		—		96
- Investment management, trustee and fiduciary services (1)		3		230		—		45		—		—		278		2		280
- Underwriting fees		—		—		—		—		127		—		127		—		127
- Other		—		35		105		4		—		(112)		32		—		32
Total		714		326		1,305		125		262		(112)		2,620		78		2,698

Fees and commissions payable		(337)		(68)		(147)		(1)		(104)		96		(561)		(13)		(574)
Net fees and commissions		377		258		1,158		124		158		(16)		2,059		65		2,124

2020 (2)
Continuing operations
Fees and commissions receivable
- Payment services		264		28		507		18		18		—		835		57		892
- Credit and debit card fees		299		9		129		2		—		—		439		21		460
- Lending and financing		42		7		505		34		86		—		674		4		678
- Brokerage		54		6		—		1		93		—		154		1		155
- Investment management, trustee and fiduciary services (1)		3		225		1		38		2		—		269		2		271
- Underwriting fees		—		—		—		—		183		—		183		—		183
- Other		1		26		82		3		4		(33)		83		—		83
Total		663		301		1,224		96		386		(33)		2,637		85		2,722

Fees and commissions payable		(284)		(44)		(114)		(2)		(287)		17		(714)		(8)		(722)
Net fees and commissions		379		257		1,110		94		99		(16)		1,923		77		2,000



2019 (2)
Fees and commissions receivable
- Payment services		292		33		659		27		24		—		1,035		60		1,095
- Credit and debit card fees		427		12		154		2		—		—		595		28		623
- Lending and financing		356		3		510		36		85		—		990		4		994
- Brokerage		55		5		—		—		96		—		156		8		164
- Investment management, trustee and fiduciary services		44		186		3		41		1		—		275		3		278
- Underwriting fees		—		—		—		—		170		—		170		—		170
- Other		2		27		90		2		69		(173)		17		4		21
Total		1,176		266		1,416		108		445		(173)		3,238		107		3,345

Fees and commissions payable		(480)		(40)		(104)		(2)		(360)		150		(836)		(12)		(848)
Net fees and commissions		696		226		1,312		106		85		(23)		2,402		95		2,497

(1)	Comparisons with prior periods are impacted by the transfer of the Private Client Advice business to Private Banking from 1 January 2020.

(2)	Comparative results have been re-presented from those previously published to reclassify certain operations as discontinued operations as described in Note 8.


		2021				2020				2019
		Assets		Liabilities		Assets		Liabilities		Assets		Liabilities
		£m		£m		£m		£m		£m		£m
Retail Banking		209,973		192,715		197,618		178,617		182,305		153,999
Private Banking		29,854		39,388		26,206		32,457		23,304		28,610
Commercial Banking		184,564		184,890		187,413		174,251		165,399		140,863
RBS International		40,578		38,436		33,984		31,989		31,738		30,330
NatWest Markets		200,576		188,431		270,147		254,098		263,885		246,907
Central items & other		93,614		77,308		57,503		61,262		31,023		57,762
Total excluding Ulster Bank RoI		759,159		721,168		772,871		732,674		697,654		658,471
Ulster Bank RoI		22,833		19,021		26,620		22,993		25,385		21,012
Total		781,992		740,189		799,491		755,667		723,039		679,483

Schedule of geographical segments


		UK		USA		Europe		RoW		Total
2021		£m		£m		£m		£m		£m
Continuing operations
Total revenue		12,100		87		565		33		12,785

Interest receivable		8,949		20		336		8		9,313
Interest payable		(1,483)		(2)		(211)		(3)		(1,699)
Net fees and commissions		1,820		27		235		42		2,124
Income from trading activities		247		53		(1)		24		323
Other operating income		387		2		62		-		451
Total income		9,920		100		421		71		10,512

Operating profit/(loss) before tax		4,143		48		(199)		40		4,032
Total assets		693,221		21,776		64,415		2,580		781,992
Total liabilities		676,684		23,286		38,835		1,384		740,189
Contingent liabilities and commitments		117,225		1		8,114		27		125,367

2020 (1)
Continuing operations
Total revenue		12,511		211		656		174		13,552

Interest receivable		9,479		—		297		22		9,798
Interest payable		(2,163)		—		(158)		(1)		(2,322)
Net fees and commissions		1,637		33		233		97		2,000
Income from trading activities		911		170		33		11		1,125
Other operating income		(117)		(22)		42		4		(93)
Total income		9,747		181		447		133		10,508

Operating profit/(loss) before tax		(193)		(85)		(291)		88		(481)
Total assets		704,725		25,439		66,884		2,443		799,491
Total liabilities		686,500		26,932		41,018		1,217		755,667
Contingent liabilities and commitments		118,654		—		10,068		10		128,732


2019 (1)
Continuing operations
Total revenue		16,925		228		882		128		18,163

Interest receivable		10,923		—		169		35		11,127
Interest payable		(3,255)		—		(70)		(3)		(3,328)
Net fees and commissions		2,191		37		197		72		2,497
Income from trading activities		727		148		49		8		932
Other operating income		2,305		13		432		9		2,759
Total income		12,891		198		777		121		13,987

Operating profit/(loss) before tax		3,543		186		172		82		3,983
Total assets		634,642		27,396		57,534		3,467		723,039
Total liabilities		613,151		31,715		33,539		1,078		679,483
Contingent liabilities and commitments		114,422		—		10,571		2		124,995

(1)	Comparative results have been re-presented from those previously published to reclassify certain operations as discontinued operations as described in Note 8.