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Segmental analysis - Operating profit/(loss) before tax (Details) - GBP (£)
£ in Millions
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Segmental analysis      
Net interest income £ 7,614 £ 7,476 [1] £ 7,799 [1]
Net fees and commissions 2,124 2,000 2,497
Other non-interest income 774 1,032 3,691
Total income 10,512 10,508 [1] 13,987 [1]
Operating expenses     (8,062)
Depreciation and amortisation (923) (913) (1,218)
Other operating expenses (6,835) (6,945)  
Impairment releases 1,278 (3,131) [1] (724) [1]
Operating profit before tax 4,032 (481) [1] 3,983 [1]
Retail Banking      
Segmental analysis      
Net interest income 4,074 3,868 4,130
Net fees and commissions 377 379 696
Other non-interest income (6) (66) 40
Total income 4,445 4,181 4,866
Operating expenses     (3,618)
Depreciation and amortisation (85)    
Other operating expenses (2,428) (2,540)  
Impairment releases 36 (792) (393)
Operating profit before tax 1,968 849 855
Ulster Bank RoI      
Segmental analysis      
Net interest income 100 122 152
Net fees and commissions 65 77 95
Other non-interest income 63 23 54
Total income 228 222 301
Operating expenses     (510)
Other operating expenses (482) (441)  
Impairment releases 28 (139) 6
Operating profit before tax (226) (358) (203)
Private Banking      
Segmental analysis      
Net interest income 480 489 521
Net fees and commissions 258 257 226
Other non-interest income 78 17 30
Total income 816 763 777
Operating expenses     (482)
Depreciation and amortisation   (8) (4)
Other operating expenses (520) (447)  
Impairment releases 54 (100) 6
Operating profit before tax 350 208 297
Commercial Banking      
Segmental analysis      
Net interest income 2,582 2,740 2,842
Net fees and commissions 1,158 1,110 1,312
Other non-interest income 135 108 164
Total income 3,875 3,958 4,318
Operating expenses     (2,458)
Depreciation and amortisation (146) (149) (142)
Other operating expenses (2,208) (2,281)  
Impairment releases 1,073 (1,927) (391)
Operating profit before tax 2,594 (399) 1,327
RBS International      
Segmental analysis      
Net interest income 383 371 478
Net fees and commissions 124 94 106
Other non-interest income 41 32 26
Total income 548 497 610
Operating expenses     (254)
Depreciation and amortisation (13) (17) (10)
Other operating expenses (229) (274)  
Impairment releases 52 (107) (2)
Operating profit before tax 358 99 344
NatWest Markets      
Segmental analysis      
Net interest income 9 (57) (188)
Net fees and commissions 158 99 85
Other non-interest income 248 1,081 1,445
Total income 415 1,123 1,342
Operating expenses     (1,406)
Depreciation and amortisation (14) (16) (12)
Other operating expenses (1,147) (1,294)  
Impairment releases 35 (40) 51
Operating profit before tax (711) (227) (25)
Central Items and other      
Segmental analysis      
Net interest income (14) (57) (136)
Net fees and commissions (16) (16) (23)
Other non-interest income 215 (163) 1,932
Total income 185 (236) 1,773
Operating expenses     666
Depreciation and amortisation (665) (723) (1,050)
Other operating expenses 179 332  
Impairment releases   (26) (1)
Operating profit before tax (301) (653) 1,388
Total excluding Ulster Bank RoI      
Segmental analysis      
Net interest income 7,514 7,354 7,647
Net fees and commissions 2,059 1,923 2,402
Other non-interest income 711 1,009 3,637
Total income 10,284 10,286 13,686
Operating expenses     (7,552)
Depreciation and amortisation (923) (913) (1,218)
Other operating expenses (6,353) (6,504)  
Impairment releases 1,250 (2,992) (730)
Operating profit before tax £ 4,258 £ (123) £ 4,186
[1] Comparative results have been re-presented from those previously published to reclassify certain items as discontinued operations as described in Note 8 to the consolidated financial statements.