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Operating expenses - Bonus awards (Details) - GBP (£) | 12 Months Ended
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Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
Operating expenses |  |  |
Total Bonus awards | £ 370,000,000 | £ 301,000,000 | £ 206,000,000
Bonus awards as a % of operating profit before tax | 7.00% | 7.00% |
Proportion of bonus awards that are deferred | 89.00% | 87.00% |
Bonus awards |  |  |
Operating expenses |  |  |
Total Bonus awards | £ 370,000,000 | £ 301,000,000 |
Change % | 23.00% |  |
Non-deferred cash awards |  |  |
Operating expenses |  |  |
Total Bonus awards | £ 40,000,000 | 38,000,000 |
Change % | 5.00% |  |
Total deferred bonus awards |  |  |
Operating expenses |  |  |
Total Bonus awards | £ 330,000,000 | 263,000,000 |
Change % | 25.00% |  |
Deferred cash awards |  |  |
Operating expenses |  |  |
Total Bonus awards | £ 270,000,000 | £ 214,000,000 |
Change % | 26.00% |  |
Proportion of bonus awards that are deferred | 82.00% | 81.00% |
Deferred share awards |  |  |
Operating expenses |  |  |
Total Bonus awards | £ 60,000,000 | £ 49,000,000 |
Change % | 22.00% |  |
Proportion of bonus awards that are deferred | 18.00% | 19.00% |
Maximum |  |  |
Operating expenses |  |  |
Cash awards | £ 2,000 |  |

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