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Segmental analysis - Total income (Details) - GBP (£) £ in Millions | 12 Months Ended
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Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Segmental analysis |  |  |  |
Total income | £ 14,752 | £ 13,156 | £ 10,429 | [1]
Retail Banking |  |  |  |
Segmental analysis |  |  |  |
Total income | 4,170 | 4,956 | 4,933 |
Private Banking |  |  |  |
Segmental analysis |  |  |  |
Total income | 327 | 778 | 801 |
Commercial & Institutional |  |  |  |
Segmental analysis |  |  |  |
Total income | 7,730 | 5,920 | 4,634 |
Central Items and other |  |  |  |
Segmental analysis |  |  |  |
Total income | 2,525 | 1,502 | 61 |
Inter-segmental | Retail Banking |  |  |  |
Segmental analysis |  |  |  |
Total income | (1,761) | (690) | 488 |
Inter-segmental | Private Banking |  |  |  |
Segmental analysis |  |  |  |
Total income | (663) | (278) | (15) |
Inter-segmental | Commercial & Institutional |  |  |  |
Segmental analysis |  |  |  |
Total income | 309 | (493) | (204) |
Inter-segmental | Central Items and other |  |  |  |
Segmental analysis |  |  |  |
Total income | 2,115 | 1,461 | (269) |
Operating segment |  |  |  |
Segmental analysis |  |  |  |
Total income | 14,752 | 13,156 | 10,429 |
Operating segment | Retail Banking |  |  |  |
Segmental analysis |  |  |  |
Total income | 5,931 | 5,646 | 4,445 |
Operating segment | Private Banking |  |  |  |
Segmental analysis |  |  |  |
Total income | 990 | 1,056 | 816 |
Operating segment | Commercial & Institutional |  |  |  |
Segmental analysis |  |  |  |
Total income | 7,421 | 6,413 | 4,838 |
Operating segment | Central Items and other |  |  |  |
Segmental analysis |  |  |  |
Total income | £ 410 | £ 41 | £ 330 |
[1] | Comparative results have been re-presented from those previously published to reclassify certain items as discontinued operations as described in Note 8 to the consolidated financial statements.

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