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Operating expenses - Bonus awards reconciliation (Details) - GBP (£) £ in Millions | 12 Months Ended
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Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Operating expenses |  |  |
Bonus awarded | £ 356 | £ 370 | £ 301
Less: deferral of charge for amounts awarded for current year | (114) | (127) | (99)
Income statement charge for amounts awarded in current year | 242 | 243 | 202
Add: current year charge for amounts deferred from prior years | 115 | 94 | 80
Less: forfeiture of amounts deferred from prior years | (4) | (3) | (15)
Income statement charge for amounts deferred from prior years | 111 | 91 | 65
Income statement charge for bonus awards | £ 353 | £ 334 | £ 267

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