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Segmental analysis - Operating profit or (loss) before tax (Details) - GBP (£)
£ in Millions
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Segmental analysis      
Net interest income £ 11,049 £ 9,842 £ 7,535 [1],[2]
Net fees and commissions 2,330 2,292 2,120 [3]
Total income 14,752 13,156 10,429 [1]
Depreciation and amortisation (934) (833) (923) [1]
Impairment (losses)/releases (578) (337) 1,173 [1]
Operating profit before tax [4] 6,178 5,132 3,844 [1]
Operating segment      
Segmental analysis      
Net interest income 11,049 9,842 7,535
Net fees and commissions 2,330 2,292 2,120
Other non-interest income 1,373 1,022 774
Total income 14,752 13,156 10,429
Depreciation and amortisation (934) (833) (923)
Other operating expenses (7,062) (6,854) (6,835)
Impairment (losses)/releases (578) (337) 1,173
Operating profit before tax 6,178 5,132 3,844
Retail Banking      
Segmental analysis      
Net fees and commissions 427 422 377
Total income 4,170 4,956 4,933
Retail Banking | Operating segment      
Segmental analysis      
Net interest income 5,496 5,224 4,074
Net fees and commissions 427 422 377
Other non-interest income 8   (6)
Total income 5,931 5,646 4,445
Depreciation and amortisation (1)   (85)
Other operating expenses (2,827) (2,593) (2,428)
Impairment (losses)/releases (465) (229) 36
Operating profit before tax 2,638 2,824 1,968
Private Banking      
Segmental analysis      
Net fees and commissions 249 250 258
Total income 327 778 801
Private Banking | Operating segment      
Segmental analysis      
Net interest income 710 777 480
Net fees and commissions 249 250 258
Other non-interest income 31 29 78
Total income 990 1,056 816
Depreciation and amortisation (1)    
Other operating expenses (684) (622) (520)
Impairment (losses)/releases (14) 2 54
Operating profit before tax 291 436 350
Commercial & Institutional      
Segmental analysis      
Net fees and commissions 1,654 1,580 1,440
Total income 7,730 5,920 4,634
Commercial & Institutional | Operating segment      
Segmental analysis      
Net interest income 5,044 4,171 2,974
Net fees and commissions 1,654 1,580 1,440
Other non-interest income 723 662 424
Total income 7,421 6,413 4,838
Depreciation and amortisation (154) (161) (173)
Other operating expenses (3,937) (3,583) (3,584)
Impairment (losses)/releases (94) (122) 1,160
Operating profit before tax 3,236 2,547 2,241
Central Items and other      
Segmental analysis      
Net fees and commissions   40 45
Total income 2,525 1,502 61
Central Items and other | Operating segment      
Segmental analysis      
Net interest income (201) (330) 7
Net fees and commissions   40 45
Other non-interest income 611 331 278
Total income 410 41 330
Depreciation and amortisation (778) (672) (665)
Other operating expenses 386 (56) (303)
Impairment (losses)/releases (5) 12 (77)
Operating profit before tax £ 13 £ (675) £ (715)
[1] Comparative results have been re-presented from those previously published to reclassify certain items as discontinued operations as described in Note 8 to the consolidated financial statements.
[2] Comparative results have been re-presented from those previously published to reclassify certain items as discontinued operations as described in Note 8 to the consolidated financial statements.
[3] Comparative results have been re-presented from those previously published to reclassify certain items as discontinued operations as described in Note 8 to the consolidated financial statements.
[4] Comparative results have been re-presented from those previously published to reclassify certain operations as discontinued operations as described in Note 8 to the consolidated financial statements.