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Operating expenses - Share-based payments (Details) £ / shares in Units, £ in Millions, shares in Millions, Option in Millions, EquityInstruments in Millions | 12 Months Ended
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Dec. 31, 2024 GBP (£) EquityInstruments Option shares £ / shares | Dec. 31, 2023 GBP (£) EquityInstruments Option £ / shares | Dec. 31, 2022 GBP (£) Option EquityInstruments £ / shares
Shares awarded |  |  |
Share-based payments, market price measurement period preceding grant date | 5 days |  |
Minimum |  |  |
Value at grant |  |  |
Long - term incentives vest | 3 years |  |
Maximum |  |  |
Value at grant |  |  |
Long - term incentives vest | 7 years |  |
Shares awarded |  |  |
Share-based payments, volatility measurement period | 5 years |  |
Sharesave |  |  |
Average exercise price |  |  |
At 1 January | £ / shares | £ 1.59 | £ 1.63 | £ 1.61
Granted | £ / shares | 2.94 | 1.42 | 1.86
Exercised | £ / shares | 1.52 | 1.44 | 1.88
Cancelled | £ / shares | 1.6 | 1.72 | 1.6
At 31 December | £ / shares | £ 1.93 | £ 1.59 | £ 1.63
Shares under option |  |  |
At 1 January | Option | 114.0 | 99.0 | 95.0
Granted | Option | 24.0 | 43.0 | 25.0
Exercised | Option | (32.0) | (23.0) | (15.0)
Cancelled | Option | (5.0) | (5.0) | (6.0)
At 31 December | Option | 101.0 | 114.0 | 99.0
Options exercisable, vesting period | 6 months |  |
Options exercisable | Option | 8.9 | 19.0 | 5.1
Weighted average share price | £ / shares | £ 4.03 | £ 2.2 | £ 2.59
Weighted average remaining contractual life of outstanding share options | 2 years 4 months 6 days | 2 years 3 months | 2 years
Fair value of of options granted during the period | £ 28.3 | £ 27.3 | £ 22.1
Shares awarded |  |  |
Share-based payments, market price measurement period preceding grant date | 3 days |  |
Sharesave | Minimum |  |  |
Shares under option |  |  |
Exercise price of outstanding share options | £ / shares | £ 1.42 | £ 1.12 | £ 1.12
Sharesave | Maximum |  |  |
Shares under option |  |  |
Exercise price of outstanding share options | £ / shares | £ 2.94 | £ 1.89 | £ 2.27
Deferred performance awards |  |  |
Shares under option |  |  |
Options exercisable, vesting period | 3 years |  |
Value at grant |  |  |
At 1 January | £ 76.0 | £ 93.0 | £ 132.0
Granted | 50.0 | 52.0 | 46.0
Forfeited | (3.0) | (2.0) | (4.0)
Vested | (57.0) | (67.0) | (81.0)
At 31 December | £ 66.0 | £ 76.0 | £ 93.0
Shares awarded |  |  |
At 1 January (in shares) | EquityInstruments | 35 | 46 | 65
Granted (in shares) | EquityInstruments | 23 | 20 | 20
Forfeited (in shares) | EquityInstruments | (1) | (1) | (2)
Vested/exercised (in shares) | EquityInstruments | (27) | (30) | (37)
At 31 December (in shares) | EquityInstruments | 30 | 35 | 46
Long-term incentives |  |  |
Value at grant |  |  |
At 1 January | £ 49.0 | £ 49.0 | £ 44.0
Granted | 9.0 | 11.0 | 16.0
Vested | (11.0) | (10.0) | (10.0)
Lapsed | (7.0) | (1.0) | (1.0)
At 31 December | £ 40.0 | £ 49.0 | £ 49.0
Shares awarded |  |  |
At 1 January (in shares) | EquityInstruments | 23 | 23 | 21
Granted (in shares) | EquityInstruments | 5 | 5 | 7
Vested/exercised (in shares) | EquityInstruments | (5) | (4) | (4)
Lapsed (in shares) | EquityInstruments | (4) | (1) | (1)
At 31 December (in shares) | EquityInstruments | 19 | 23 | 23
Market value of awards vested and exercised | £ 19.3 | £ 9.5 | £ 11.7
Sharing in Success |  |  |
Share-based payments |  |  |
Total granted (in shares) | shares | 16 |  |
Value at grant |  |  |
Granted | £ 49.0 |  |
Vested | £ (49.0) |  |
Shares awarded |  |  |
Vested/exercised (in shares) | shares | (16) |  |

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