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Segmental analysis - Total income (Details) - GBP (£) £ in Millions | 12 Months Ended
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Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Segmental analysis |  |  |
Total income | £ 14,703 | £ 14,752 | £ 13,156
Retail Banking |  |  |
Segmental analysis |  |  |
Total income | 4,743 | 4,170 | 4,956
Private Banking |  |  |
Segmental analysis |  |  |
Total income | 26 | 327 | 778
Commercial & Institutional |  |  |
Segmental analysis |  |  |
Total income | 8,250 | 7,730 | 5,920
Central Items and other |  |  |
Segmental analysis |  |  |
Total income | 1,684 | 2,525 | 1,502
Inter-segmental | Retail Banking |  |  |
Segmental analysis |  |  |
Total income | (907) | (1,761) | (690)
Inter-segmental | Private Banking |  |  |
Segmental analysis |  |  |
Total income | (943) | (663) | (278)
Inter-segmental | Commercial & Institutional |  |  |
Segmental analysis |  |  |
Total income | 293 | 309 | (493)
Inter-segmental | Central Items and other |  |  |
Segmental analysis |  |  |
Total income | 1,557 | 2,115 | 1,461
Operating segment |  |  |
Segmental analysis |  |  |
Total income | 14,703 | 14,752 | 13,156
Operating segment | Retail Banking |  |  |
Segmental analysis |  |  |
Total income | 5,650 | 5,931 | 5,646
Operating segment | Private Banking |  |  |
Segmental analysis |  |  |
Total income | 969 | 990 | 1,056
Operating segment | Commercial & Institutional |  |  |
Segmental analysis |  |  |
Total income | 7,957 | 7,421 | 6,413
Operating segment | Central Items and other |  |  |
Segmental analysis |  |  |
Total income | £ 127 | £ 410 | £ 41

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