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Operating expenses - Average number of employees (Details)
£ in Millions
 12 Months Ended
Dec. 31, 2024
GBP (£)
employee
Dec. 31, 2023
GBP (£)
employee
Dec. 31, 2022
GBP (£)
employee
Number and average number of employees      
Average number of employees 60,700 61,500 60,000
Average number of temporary employees 1,400 2,100 2,500
Number of employees 59,700 61,600 61,000
Other administrative expenses | £ £ (1,677) £ (1,899) £ (1,925)
UK      
Number and average number of employees      
Number of employees 40,100 41,500 41,200
INDIA      
Number and average number of employees      
Number of employees 17,600 16,900 15,700
POLAND      
Number and average number of employees      
Number of employees 800 1,500 1,500
USA      
Number and average number of employees      
Number of employees 300 300 300
Republic of Ireland      
Number and average number of employees      
Number of employees 100 400 1,400
Rest of the World      
Number and average number of employees      
Number of employees 800 1,000 900
Ulster Bank RoI      
Number and average number of employees      
Number of employees 200 500 2,200
Operating segment | Retail Banking      
Number and average number of employees      
Number of employees 13,000 14,300 15,100
Operating segment | Private Banking      
Number and average number of employees      
Number of employees 2,200 2,400 2,300
Operating segment | Commercial & Institutional      
Number and average number of employees      
Number of employees 12,700 12,400 12,200
Operating segment | Central items & other      
Number and average number of employees      
Number of employees 31,800 32,500 31,400
Discontinued operations | Ulster Bank RoI      
Number and average number of employees      
Number of employees 0 0 400