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Segmental analysis - Operating profit/(loss) before tax (Details) - GBP (£)
£ in Millions
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Segmental analysis      
Net interest income £ 11,275 £ 11,049 £ 9,842
Net fees and commissions 2,467 2,330 2,292
Total income 14,703 14,752 13,156
Depreciation and amortisation (1,058) (934) (833)
Impairment losses (359) (578) (337)
Operating profit before tax 6,195 6,178 5,132
Operating segment      
Segmental analysis      
Net interest income 11,275 11,049 9,842
Net fees and commissions 2,467 2,330 2,292
Other non-interest income 961 1,373 1,022
Total income 14,703 14,752 13,156
Depreciation and amortisation (1,058) (934) (833)
Other operating expenses (7,091) (7,062) (6,854)
Impairment losses (359) (578) (337)
Operating profit before tax 6,195 6,178 5,132
Retail Banking      
Segmental analysis      
Net fees and commissions 408 427 422
Total income 4,743 4,170 4,956
Retail Banking | Operating segment      
Segmental analysis      
Net interest income 5,233 5,496 5,224
Net fees and commissions 408 427 422
Other non-interest income 9 8  
Total income 5,650 5,931 5,646
Depreciation and amortisation (1) (1)  
Other operating expenses (2,936) (2,827) (2,593)
Impairment losses (282) (465) (229)
Operating profit before tax 2,431 2,638 2,824
Private Banking      
Segmental analysis      
Net fees and commissions 290 249 250
Total income 26 327 778
Private Banking | Operating segment      
Segmental analysis      
Net interest income 645 710 777
Net fees and commissions 290 249 250
Other non-interest income 34 31 29
Total income 969 990 1,056
Depreciation and amortisation (1) (1)  
Other operating expenses (715) (684) (622)
Impairment losses 11 (14) 2
Operating profit before tax 264 291 436
Commercial & Institutional      
Segmental analysis      
Net fees and commissions 1,765 1,654 1,580
Total income 8,250 7,730 5,920
Commercial & Institutional | Operating segment      
Segmental analysis      
Net interest income 5,339 5,044 4,171
Net fees and commissions 1,765 1,654 1,580
Other non-interest income 853 723 662
Total income 7,957 7,421 6,413
Depreciation and amortisation (154) (154) (161)
Other operating expenses (4,120) (3,937) (3,583)
Impairment losses (98) (94) (122)
Operating profit before tax 3,585 3,236 2,547
Central Items and other      
Segmental analysis      
Net fees and commissions 4   40
Total income 1,684 2,525 1,502
Central Items and other | Operating segment      
Segmental analysis      
Net interest income 58 (201) (330)
Net fees and commissions 4   40
Other non-interest income 65 611 331
Total income 127 410 41
Depreciation and amortisation (902) (778) (672)
Other operating expenses 680 386 (56)
Impairment losses 10 (5) 12
Operating profit before tax £ (85) £ 13 £ (675)