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Insurance and reinsurance contracts - Insurance contracts - expected recognition of the CSM (Details) - Insurance - USD ($) $ in Millions | Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
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Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | $ 146,252 | $ 138,691 | $ 125,133
Including JVs and associates |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 169,272 | 160,626 | 144,203
Contractual service margin (CSM) |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 20,430 | 20,184 | 19,168
Contractual service margin (CSM) | 1 year or less |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 2,092 | 2,041 |
Contractual service margin (CSM) | After 1 year to 2 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,863 | 1,780 |
Contractual service margin (CSM) | After 2 years to 3 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,666 | 1,586 |
Contractual service margin (CSM) | After 3 years to 4 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,495 | 1,412 |
Contractual service margin (CSM) | After 4 years to 5 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,323 | 1,283 |
Contractual service margin (CSM) | After 5 years to 10 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 4,653 | 4,604 |
Contractual service margin (CSM) | After 10 years to 15 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 2,988 | 2,924 |
Contractual service margin (CSM) | After 15 years to 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,777 | 1,781 |
Contractual service margin (CSM) | After 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 2,573 | 2,773 |
Contractual service margin (CSM) | Group's share relating to JVs and associates |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 2,031 | 2,168 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | 1 year or less |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 214 | 226 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | After 1 year to 2 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 181 | 190 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | After 2 years to 3 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 156 | 165 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | After 3 years to 4 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 136 | 146 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | After 4 years to 5 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 119 | 127 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | After 5 years to 10 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 436 | 474 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | After 10 years to 15 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 278 | 293 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | After 15 years to 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 187 | 195 |
Contractual service margin (CSM) | Group's share relating to JVs and associates | After 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 324 | 352 |
Contractual service margin (CSM) | Including JVs and associates |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 22,461 | 22,352 | $ 21,304
Contractual service margin (CSM) | Including JVs and associates | 1 year or less |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 2,306 | 2,267 |
Contractual service margin (CSM) | Including JVs and associates | After 1 year to 2 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 2,044 | 1,970 |
Contractual service margin (CSM) | Including JVs and associates | After 2 years to 3 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,822 | 1,751 |
Contractual service margin (CSM) | Including JVs and associates | After 3 years to 4 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,631 | 1,558 |
Contractual service margin (CSM) | Including JVs and associates | After 4 years to 5 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,442 | 1,410 |
Contractual service margin (CSM) | Including JVs and associates | After 5 years to 10 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 5,089 | 5,078 |
Contractual service margin (CSM) | Including JVs and associates | After 10 years to 15 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 3,266 | 3,217 |
Contractual service margin (CSM) | Including JVs and associates | After 15 years to 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | 1,964 | 1,976 |
Contractual service margin (CSM) | Including JVs and associates | After 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Net liabilities (assets) | $ 2,897 | $ 3,125 |

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- Definition The amount of insurance contracts liability (asset). [Refer: Assets; Liabilities; Insurance contracts [domain]] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 17 -IssueDate 2024-01-01 -Paragraph 99 -Subparagraph b -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=17&code=ifrs-tx-2024-en-r&anchor=para_99_b&doctype=Standard -URIDate 2024-03-27 + Details
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