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Analysis of performance by segment - Revenue (Details) - USD ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Amounts relating to changes in the liability for remaining coverage: |  |  |
Expected claims and other directly attributable expenses | $ 4,441 | $ 3,953 | $ 3,641
Change in risk adjustment for non-financial risk | 257 | 228 | 169
Release of CSM for services provided | 2,286 | 2,193 | 2,181
Other adjustments | 217 | 252 | 105
Recovery of insurance acquisition cash flows | 3,157 | 2,745 | 2,453
Insurance revenue | 10,358 | 9,371 | 8,549
Other revenue | 382 | 369 | 436
Total revenue | 10,740 | 9,740 | 8,985
Investment return |  |  |
Interest income | 3,095 | 2,947 | 2,597
Dividend and Other Investment Income | 2,383 | 1,674 | 1,658
Investment appreciation (depreciation) | 441 | 5,142 | (33,635)
Investment return | 5,919 | 9,763 | (29,380)
Total revenue | 16,659 | 19,503 | (20,395)
Fee income on financial instruments that are not held at fair value through profit or loss | 5 | 3 | 2
Mainland China joint venture |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Total revenue | 3,491 | 1,676 | 1,023
Investment return |  |  |
Interest income | 582 | 543 | 569
Prudential's share of revenue | 573 | 560 | 595
Asset management business |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Other revenue | 333 | 299 | 330
Operating segments after elimination of intra-group amounts, before unallocated |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Expected claims and other directly attributable expenses | 4,441 | 3,953 | 3,641
Change in risk adjustment for non-financial risk | 257 | 228 | 169
Release of CSM for services provided | 2,286 | 2,193 | 2,181
Other adjustments | 217 | 252 | 105
Recovery of insurance acquisition cash flows | 3,157 | 2,745 | 2,453
Insurance revenue | 10,358 | 9,371 | 8,549
Other revenue | 382 | 368 | 435
Total revenue | 10,740 | 9,739 | 8,984
Investment return |  |  |
Interest income | 2,886 | 2,783 | 2,547
Dividend and Other Investment Income | 2,383 | 1,667 | 1,633
Investment appreciation (depreciation) | 213 | 5,185 | (33,630)
Investment return | 5,482 | 9,635 | (29,450)
Total revenue | 16,222 | 19,374 | (20,466)
Operating segments after elimination of intra-group amounts, before unallocated | Hong Kong |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Expected claims and other directly attributable expenses | 1,195 | 1,089 | 969
Change in risk adjustment for non-financial risk | 68 | 73 | 53
Release of CSM for services provided | 908 | 787 | 737
Other adjustments | 88 | 73 | 30
Recovery of insurance acquisition cash flows | 1,445 | 1,207 | 1,051
Insurance revenue | 3,704 | 3,229 | 2,840
Other revenue | 24 | 22 | 65
Total revenue | 3,728 | 3,251 | 2,905
Operating segments after elimination of intra-group amounts, before unallocated | Indonesia |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Expected claims and other directly attributable expenses | 670 | 582 | 438
Change in risk adjustment for non-financial risk | 37 | 35 | 33
Release of CSM for services provided | 146 | 187 | 274
Other adjustments | 31 | 32 | 16
Recovery of insurance acquisition cash flows | 293 | 306 | 309
Insurance revenue | 1,177 | 1,142 | 1,070
Other revenue | 2 | 4 | 6
Total revenue | 1,179 | 1,146 | 1,076
Operating segments after elimination of intra-group amounts, before unallocated | Malaysia |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Expected claims and other directly attributable expenses | 740 | 642 | 563
Change in risk adjustment for non-financial risk | 26 | 24 | 20
Release of CSM for services provided | 206 | 203 | 215
Other adjustments | 50 | 31 |
Recovery of insurance acquisition cash flows | 268 | 234 | 231
Insurance revenue | 1,290 | 1,134 | 1,029
Other revenue |  | 4 |
Total revenue | 1,290 | 1,138 | 1,029
Operating segments after elimination of intra-group amounts, before unallocated | Singapore |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Expected claims and other directly attributable expenses | 1,121 | 970 | 935
Change in risk adjustment for non-financial risk | 64 | 55 | 33
Release of CSM for services provided | 521 | 478 | 442
Other adjustments | 32 | 45 | 27
Recovery of insurance acquisition cash flows | 513 | 435 | 378
Insurance revenue | 2,251 | 1,983 | 1,815
Other revenue | 2 |  | 1
Total revenue | 2,253 | 1,983 | 1,816
Operating segments after elimination of intra-group amounts, before unallocated | Growth markets and other |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Expected claims and other directly attributable expenses | 715 | 670 | 736
Change in risk adjustment for non-financial risk | 62 | 41 | 30
Release of CSM for services provided | 505 | 538 | 513
Other adjustments | 16 | 71 | 32
Recovery of insurance acquisition cash flows | 638 | 563 | 484
Insurance revenue | 1,936 | 1,883 | 1,795
Other revenue | 21 | 39 | 33
Total revenue | 1,957 | 1,922 | 1,828
Operating segments after elimination of intra-group amounts, before unallocated | Eastspring |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Other revenue | 333 | 299 | 330
Total revenue | 333 | 299 | 330
Operating segments | Hong Kong |  |  |
Investment return |  |  |
Interest income | 1,077 | 1,033 | 927
Dividend and Other Investment Income | 1,279 | 775 | 689
Investment appreciation (depreciation) | (3,317) | 2,155 | (23,615)
Investment return | (961) | 3,963 | (21,999)
Total revenue | 2,767 | 7,214 | (19,094)
Operating segments | Indonesia |  |  |
Investment return |  |  |
Interest income | 101 | 92 | 83
Dividend and Other Investment Income | 105 | 93 | 77
Investment appreciation (depreciation) | (86) | 50 | (69)
Investment return | 120 | 235 | 91
Total revenue | 1,299 | 1,381 | 1,167
Operating segments | Malaysia |  |  |
Investment return |  |  |
Interest income | 216 | 239 | 208
Dividend and Other Investment Income | 181 | 151 | 183
Investment appreciation (depreciation) | 736 | 177 | (386)
Investment return | 1,133 | 567 | 5
Total revenue | 2,423 | 1,705 | 1,034
Operating segments | Singapore |  |  |
Investment return |  |  |
Interest income | 797 | 785 | 724
Dividend and Other Investment Income | 651 | 528 | 576
Investment appreciation (depreciation) | 2,275 | 1,490 | (6,679)
Investment return | 3,723 | 2,803 | (5,379)
Total revenue | 5,976 | 4,786 | (3,563)
Operating segments | Growth markets and other |  |  |
Investment return |  |  |
Interest income | 688 | 627 | 601
Dividend and Other Investment Income | 164 | 117 | 107
Investment appreciation (depreciation) | 604 | 1,309 | (2,860)
Investment return | 1,456 | 2,053 | (2,152)
Total revenue | 3,413 | 3,975 | (323)
Operating segments | Eastspring |  |  |
Investment return |  |  |
Interest income | 7 | 7 | 4
Dividend and Other Investment Income | 3 | 3 | 1
Investment appreciation (depreciation) | 1 | 4 | (21)
Investment return | 11 | 14 | (16)
Total revenue | 565 | 497 | 513
Inter-segment elimination |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Total revenue | (221) | (184) | (200)
Investment return |  |  |
Total revenue | (221) | (184) | (200)
Inter-segment elimination | Growth markets and other |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Total revenue |  |  | (1)
Inter-segment elimination | Eastspring |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Total revenue | (221) | (184) | (199)
Unallocated to a segment |  |  |
Amounts relating to changes in the liability for remaining coverage: |  |  |
Other revenue |  | 1 | 1
Total revenue |  | 1 | 1
Investment return |  |  |
Interest income | 209 | 164 | 50
Dividend and Other Investment Income |  | 7 | 25
Investment appreciation (depreciation) | 228 | (43) | (5)
Investment return | 437 | 128 | 70
Total revenue | $ 437 | $ 129 | $ 71

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