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Insurance and reinsurance contracts - Insurance contract liabilities - expected cash flows (discounted) (Details) - USD ($) $ in Millions | Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
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Insurance/Reinsurance contracts - expected recognition |  |  |
Amounts payable on demand form insurance contracts | $ 123,724 | $ 117,032 |
Insurance |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 147,565 | 139,839 | $ 126,239
Insurance | Including JVs and associates |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 170,669 | 161,818 | 145,342
Insurance | Best estimate liabilities (BEL) |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 127,942 | 120,115 | 107,582
Insurance | Best estimate liabilities (BEL) | 1 year or less |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | (2,317) | 2,256 |
Insurance | Best estimate liabilities (BEL) | After 1 year to 2 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | (910) | 2,262 |
Insurance | Best estimate liabilities (BEL) | After 2 years to 3 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 1,140 | 4,269 |
Insurance | Best estimate liabilities (BEL) | After 3 years to 4 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 3,351 | 5,272 |
Insurance | Best estimate liabilities (BEL) | After 4 years to 5 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 4,707 | 4,436 |
Insurance | Best estimate liabilities (BEL) | After 5 years to 10 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 22,466 | 18,726 |
Insurance | Best estimate liabilities (BEL) | After 10 years to 15 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 21,715 | 16,374 |
Insurance | Best estimate liabilities (BEL) | After 15 years to 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 18,396 | 14,560 |
Insurance | Best estimate liabilities (BEL) | After 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 59,394 | 51,960 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 20,925 | 19,558 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | 1 year or less |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | (178) | (477) |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | After 1 year to 2 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 439 | 94 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | After 2 years to 3 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 943 | 516 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | After 3 years to 4 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 683 | 973 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | After 4 years to 5 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 772 | 828 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | After 5 years to 10 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 2,734 | 3,076 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | After 10 years to 15 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 2,686 | 2,703 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | After 15 years to 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 2,159 | 2,016 |
Insurance | Best estimate liabilities (BEL) | Group's share relating to JVs and associates | After 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 10,687 | 9,829 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 148,867 | 139,673 | $ 124,297
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | 1 year or less |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | (2,495) | 1,779 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | After 1 year to 2 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | (471) | 2,356 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | After 2 years to 3 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 2,083 | 4,785 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | After 3 years to 4 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 4,034 | 6,245 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | After 4 years to 5 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 5,479 | 5,264 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | After 5 years to 10 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 25,200 | 21,802 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | After 10 years to 15 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 24,401 | 19,077 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | After 15 years to 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | 20,555 | 16,576 |
Insurance | Best estimate liabilities (BEL) | Including JVs and associates | After 20 years |  |  |
Insurance/Reinsurance contracts - expected recognition |  |  |
Liabilities | $ 70,081 | $ 61,789 |

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