v3.25.4

Segmental analysis - Schedule of Operating Segments (Details) - GBP (£) £ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2025 | Dec. 31, 2024 | Dec. 31, 2023
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying net interest income | £ 13,230 | £ 12,277 | [1] | £ 13,298 | [1]
Underlying other income | 6,192 | 5,726 |  | 5,331 |
Net income | 19,422 | 18,003 |  | 18,629 |
Operating costs | (11,966) | (11,601) | [1] | (10,823) | [1]
Underlying impairment (charge) credit | (795) | (431) | [1] | (303) | [1]
Profit before tax | 6,661 | 5,971 | [1] | 7,503 | [1]
Loans and advances to customers | 481,463 | 459,857 |  |  |
External assets | 944,072 | 906,697 |  |  |
Customer deposits | 496,457 | 482,745 |  |  |
External liabilities | 896,205 | 860,809 |  |  |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 6,192 | 5,726 |  | 5,331 |
Other items reflected in income statement above: |  |  |  |  |
Depreciation and amortisation | 3,477 | 3,426 |  | 2,905 |
Defined benefit scheme credit | (37) | (11) |  | (79) |
Non-income statement items: |  |  |  |  |
Investments in joint ventures and associates at end of year | 445 | 542 |  |  |
Gain loss on sale of leased assets net operating leases | 10 | 59 |  | 93 |
Non-current assets or disposal groups classified as held for sale | 0 | 5,122 |  |  |
Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying net interest income | 13,635 | 12,845 |  | 13,765 |
Underlying other income | 6,120 | 5,597 |  | 5,123 |
Net finance expense in respect of insurance and investment contracts | 19,755 | 18,442 |  | 18,888 |
Operating lease depreciation | (1,454) | (1,325) |  | (956) |
Net income | 18,301 | 17,117 |  | 17,932 |
Operating costs | (9,761) | (9,442) |  | (9,140) |
Remediation | (968) | (899) |  | (675) |
Total costs | (10,729) | (10,341) |  | (9,815) |
Underlying impairment (charge) credit | (795) | (433) |  | (308) |
Profit before tax | 6,777 | 6,343 |  | 7,809 |
External income | 19,755 | 18,442 |  | 18,888 |
External operating lease depreciation | (1,454) | (1,325) |  | (956) |
Inter-segment (expense) income | 0 | 0 |  | 0 |
Loans and advances to customers | 481,463 | 459,857 |  | 449,745 |
External assets | 944,072 | 906,697 |  | 881,453 |
Customer deposits | 496,457 | 482,745 |  | 471,396 |
External liabilities | 896,205 | 860,809 |  | 834,088 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 6,120 | 5,597 |  | 5,123 |
Other items reflected in income statement above: |  |  |  |  |
Depreciation and amortisation | 3,477 | 3,426 |  | 2,905 |
Defined benefit scheme credit | (37) | (11) |  | (79) |
Non-income statement items: |  |  |  |  |
Additions to fixed assets | 6,323 | 5,623 |  | 5,455 |
Investments in joint ventures and associates at end of year | 445 | 542 |  | 401 |
Retail £m | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying net interest income | 9,637 | 8,930 |  | 9,647 |
Underlying other income | 2,636 | 2,354 |  | 2,159 |
Net finance expense in respect of insurance and investment contracts | 12,273 | 11,284 |  | 11,806 |
Operating lease depreciation | (1,445) | (1,319) |  | (948) |
Net income | 10,828 | 9,965 |  | 10,858 |
Operating costs | (5,807) | (5,566) |  | (5,469) |
Remediation | (931) | (750) |  | (515) |
Total costs | (6,738) | (6,316) |  | (5,984) |
Underlying impairment (charge) credit | (734) | (457) |  | (831) |
Profit before tax | 3,356 | 3,192 |  | 4,043 |
External income | 15,383 | 13,566 |  | 12,803 |
External operating lease depreciation | (1,445) | (1,319) |  | (948) |
Inter-segment (expense) income | (3,110) | (2,282) |  | (997) |
Loans and advances to customers | 390,616 | 372,250 |  | 361,181 |
External assets | 404,882 | 387,322 |  | 376,789 |
Customer deposits | 325,169 | 319,726 |  | 308,441 |
External liabilities | 331,244 | 324,730 |  | 313,244 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 2,636 | 2,354 |  | 2,159 |
Other items reflected in income statement above: |  |  |  |  |
Depreciation and amortisation | 2,352 | 2,303 |  | 1,927 |
Defined benefit scheme credit | 0 | 7 |  | 53 |
Non-income statement items: |  |  |  |  |
Additions to fixed assets | 4,173 | 3,485 |  | 3,294 |
Investments in joint ventures and associates at end of year | 0 | 0 |  | 0 |
Consumer lending | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | 2,075 | 1,810 |  | 1,553 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 2,075 | 1,810 |  | 1,553 |
Consumer relationships | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | 561 | 544 |  | 606 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 561 | 544 |  | 606 |
Commercial Banking | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying net interest income | 3,670 | 3,434 |  | 3,799 |
Underlying other income | 1,825 | 1,815 |  | 1,691 |
Net finance expense in respect of insurance and investment contracts | 5,495 | 5,249 |  | 5,490 |
Operating lease depreciation | (9) | (6) |  | (8) |
Net income | 5,486 | 5,243 |  | 5,482 |
Operating costs | (2,853) | (2,752) |  | (2,647) |
Remediation | (27) | (104) |  | (127) |
Total costs | (2,880) | (2,856) |  | (2,774) |
Underlying impairment (charge) credit | (60) | 14 |  | 511 |
Profit before tax | 2,546 | 2,401 |  | 3,219 |
External income | 3,499 | 3,981 |  | 4,570 |
External operating lease depreciation | (9) | (6) |  | (8) |
Inter-segment (expense) income | 1,996 | 1,268 |  | 920 |
Loans and advances to customers | 90,307 | 87,602 |  | 88,606 |
External assets | 147,186 | 148,548 |  | 150,834 |
Customer deposits | 171,063 | 162,645 |  | 162,752 |
External liabilities | 211,175 | 207,066 |  | 204,815 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 1,825 | 1,815 |  | 1,691 |
Other items reflected in income statement above: |  |  |  |  |
Depreciation and amortisation | 345 | 338 |  | 410 |
Defined benefit scheme credit | 0 | 2 |  | 21 |
Non-income statement items: |  |  |  |  |
Additions to fixed assets | 242 | 107 |  | 88 |
Investments in joint ventures and associates at end of year | 0 | 0 |  | 0 |
Business and Commercial Banking | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | 543 | 533 |  | 514 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 543 | 533 |  | 514 |
Corporate and Institutional Banking | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | 1,282 | 1,282 |  | 1,177 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 1,282 | 1,282 |  | 1,177 |
Insurance, Pensions and Investments £m |  |  |  |  |
Non-income statement items: |  |  |  |  |
Non-current assets or disposal groups classified as held for sale |  | 5,122 |  |  |
Liabilities included in disposal groups classified as held for sale |  | 5,268 |  |  |
Insurance, Pensions and Investments £m | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying net interest income | (151) | (136) |  | (132) |
Underlying other income | 1,431 | 1,292 |  | 1,209 |
Net finance expense in respect of insurance and investment contracts | 1,280 | 1,156 |  | 1,077 |
Operating lease depreciation | 0 | 0 |  | 0 |
Net income | 1,280 | 1,156 |  | 1,077 |
Operating costs | (933) | (924) |  | (880) |
Remediation | (15) | (19) |  | (14) |
Total costs | (948) | (943) |  | (894) |
Underlying impairment (charge) credit | (2) | 7 |  | 7 |
Profit before tax | 330 | 220 |  | 190 |
External income | 1,436 | 1,292 |  | 1,221 |
External operating lease depreciation | 0 | 0 |  | 0 |
Inter-segment (expense) income | (156) | (136) |  | (144) |
Loans and advances to customers | 0 | 0 |  | 0 |
External assets | 218,137 | 197,309 |  | 184,267 |
Customer deposits | 0 | 0 |  | 0 |
External liabilities | 213,520 | 193,519 |  | 179,962 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 1,431 | 1,292 |  | 1,209 |
Other items reflected in income statement above: |  |  |  |  |
Depreciation and amortisation | 193 | 229 |  | 201 |
Defined benefit scheme credit | 0 | 3 |  | 6 |
Non-income statement items: |  |  |  |  |
Additions to fixed assets | 57 | 75 |  | 80 |
Investments in joint ventures and associates at end of year | 0 | 0 |  | 0 |
Life, Pensions and Investments | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | 1,018 | 979 |  | 966 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 1,018 | 979 |  | 966 |
General insurance | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | 277 | 229 |  | 171 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 277 | 229 |  | 171 |
Other | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | 136 | 84 |  | 72 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 136 | 84 |  | 72 |
Other £m | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying net interest income | 479 | 617 |  | 451 |
Underlying other income | 228 | 136 |  | 64 |
Net finance expense in respect of insurance and investment contracts | 707 | 753 |  | 515 |
Operating lease depreciation | 0 | 0 |  | 0 |
Net income | 707 | 753 |  | 515 |
Operating costs | (168) | (200) |  | (144) |
Remediation | 5 | (26) |  | (19) |
Total costs | (163) | (226) |  | (163) |
Underlying impairment (charge) credit | 1 | 3 |  | 5 |
Profit before tax | 545 | 530 |  | 357 |
External income | (563) | (397) |  | 294 |
External operating lease depreciation | 0 | 0 |  | 0 |
Inter-segment (expense) income | 1,270 | 1,150 |  | 221 |
Loans and advances to customers | 540 | 5 |  | (42) |
External assets | 173,867 | 173,518 |  | 169,563 |
Customer deposits | 225 | 374 |  | 203 |
External liabilities | 140,266 | 135,494 |  | 136,067 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 228 | 136 |  | 64 |
Other items reflected in income statement above: |  |  |  |  |
Depreciation and amortisation | 587 | 556 |  | 367 |
Defined benefit scheme credit | (37) | (23) |  | (159) |
Non-income statement items: |  |  |  |  |
Additions to fixed assets | 1,851 | 1,956 |  | 1,993 |
Investments in joint ventures and associates at end of year | 445 | 542 |  | 401 |
Venture capital | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | 462 | 457 |  | 448 |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | 462 | 457 |  | 448 |
Other | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | (234) | (321) |  | (384) |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | (234) | (321) |  | (384) |
Other | Underlying Basis |  |  |  |  |
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items] |  |  |  |  |
Underlying other income | (98) | (237) |  | (312) |
Analysis of underlying other income: |  |  |  |  |
Underlying other income | £ (98) | £ (237) |  | £ (312) |
[1] | 1 Comparative periods have been represented for presentational changes. See note 1.

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