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Annual
Report &
Accounts
2024/25
Currys Annual Report & Accounts 2024/25
Strategic Report
1 2024/25 highlights
2 Our business
4 Our markets
6 Investment case
8 Business model
10 Chair’s statement
12 Chief Executive’s statement
16 Our strategy
28 Our stakeholders
32 Sustainable business
52 Risk management
54 Principal risks and uncertainties
58 Going concern and viability statement
59 Key Performance Indicators
63 Performance review
Governance
72 Governance at a glance
74 Board of directors
76 Directors’ report
79 Corporate governance report
91 Audit committee report
99 Disclosure committee report
100 Nominations committee report
103 Environmental, Social and Governance
(‘ESG’) committee report
105 Remuneration committee report
109 Remuneration at a glance
110 Remuneration policy
121 Annual remuneration report
for 2024/25
138 Statement of directors’
responsibilities
Financial Statements
139 Independent auditor’s report
150 Consolidated income statement
151 Consolidated statement of
comprehensive income
152 Consolidated balance sheet
153 Consolidated statement of
changes in equity
154 Consolidated cash flow statement
155 Notes to the Group financial
statements
200 Company balance sheet
201 Company statement of changes
in equity
202 Notes to the Company financial
statements
208 Five period record (unaudited)
Investor Information
209 Glossary and definitions
222 Shareholder and corporate
information
Inside this report
Our business
Investment
case
62
Business
model
8
Sustainable
business
32
Our strategy
16
Our markets
4
Non-financial and sustainability
information statement
We comply with the Non-Financial Reporting
requirements contained in sections 414CA and 414CB
of the Companies Act 2006. The requirements of
this disclosure are addressed within this section
by means of cross reference in order to avoid
duplication and to help stakeholders understand
our position on key non-financial matters:
Environmental matters (including impact
of business on the environment) pages 36-47
TCFD report page 39
Colleagues pages 18-19
Social matters pages 48-51
Respect for human rights page 51
Anti-corruption and anti-bribery matters page 51
Description of our business model pages 8-9
Details of the principal risks relating
to non-financial matters pages 52-57
Non-financial KPIs page 59
www.currysplc.com/investors
For the latest news visit our website.
1
Financial Statements Investor InformationGovernanceStrategic Report
£8, 874m
£8,476m
£8,706m
24/25
23/24
22/23
£107m
£118m
£162m
24/25
23/24
22/23
7.4p
7.9p
11.3p
24/25
23/24
22/23
£(92)m
£82m
£149m
24/25
23/24
22/23
£(462)m
£28m
£ 124m
24/25
23/24
22/23
(43.6)p
14.9p
10.0p
24/25
23/24
22/23
Revenue
(1)
£8,706m
Adjusted profit before tax
(1)
£162m
Adjusted EPS
(1)
11.3p
Free cash flow
(1)
£149m
Profit/(loss) before tax
(1)
£124m
EPS
10.0p
2024/25 highlights
(1) In the reporting of financial information, the Group uses certain measures that are not required under IFRS. These are presented in accordance with the Guidelines
on APMs issued by the European Securities and Markets Authority (‘ESMA’) and are consistent with those used internally by the Group’s Chief Operating Decision
Maker to evaluate trends, monitor performance, and forecast results. These APMs may not be directly comparable with other similarly titled measures of
‘adjusted’ or ‘underlying’ revenue or profit measures used by other companies, including those within our industry, and are not intended to be a substitute for, or
superior to, IFRS measures. Further information and definitions can be found in the Notes to the Financial Information of this report.
(2) Viva-Glint, April 2025 survey completed by 22,200 colleagues across the Group.
Summary
Group adjusted profit before tax £162m, +37% YoY
Group free cash flow £149m, +82% YoY
Group year-end net cash £184m, +£88m YoY, resulting in the strongest balance sheet in over a decade
Final dividend of 1.5p declared, in-line with ambition to deliver healthy and recurring shareholder returns
UK&I revenue grew +6% driven by market share gains and strategic initiatives, including recurring Services
revenue +12%, credit sales +14% to £1.1bn and iD Mobile subscribers +26% to 2.2m
Nordics profit improving despite tough market and currency headwinds
Colleague engagement score +1pt to 82, amongst top 5% of global companies
(2)
Customer satisfaction rising with UK&I Net Promoter Score (‘NPS) of 55, +6pts Yo2Y and Nordics NPS of 63
2 Currys plc Annual Report & Accounts 2024/25
7%
93%
40%
60%
26%
31%
17%
5%
21%
£8.7bn
Group revenue
2024/25
61%
UK&I
39%
Nordics
Our business
Currys plc is a leading omnichannel retailer of
technology products and services, operating
online and through 708 stores in 6 countries.
We help everyone enjoy amazing technology,
however they choose to shop with us.
In the UK & Ireland we trade as Currys and
we operate our own mobile virtual network,
iD Mobile. In the Nordics we trade under
the Elkjøp brand with a mix of both owned
and franchise stores. We’re the leading
omnichannel retailer in all our markets, able to
serve all households and employing more than
24,000 capable and committed colleagues.
We help everyone enjoy amazing technology.
We believe in the power of technology
to improve lives, helping people stay
connected, productive, fit, clean, healthy
and entertained. We’re here to help everyone
enjoy those benefits and, with our scale and
expertise, we’re uniquely placed to do so.
Our full range of services and support makes
it easy for our customers to discover, choose,
afford and enjoy the right technology to the
full. The Group’s operations include one of
Europe’s largest technology repair facilities
and an extensive distribution network, centred
around Newark in the UK and Jönköping in
Sweden, enabling fast and efficient delivery
to stores and homes.
We’re a leader in giving technology a longer
life through reuse, repair and recycling. We’re
reducing our impact on the environment in
our operations and our wider value chain,
and we aim to achieve net zero emissions
by 2040. We offer customers products that
help them save energy and water, as well as
reduce waste, and we partner with charitable
organisations to bring the benefits of amazing
technology to those who might otherwise
be excluded.
UK&I
£5.3bn
Read more in our
performance review
on page 63.
Nordics
£3.4bn
Read more in our
performance review
on page 63.
Computing
Consumer products
Other
White goods
Mobile
Online Stores B2C B2B
Group revenue by channel Group revenue by customer
type
Group revenue by product
Group resilience is underpinned by diversification
3
Financial Statements Investor InformationGovernanceStrategic Report
UK market share
(1)
17%
2024/25
Our footprint
Our brands
Colleagues
(3)
14,900
(2023/24: 14,500)
Stores
296
(2023/24: 298)
Size of market
(1)
£30bn
Number of households
(2)
30.2m
Online share of market
(1)
66%
Year established
1884
Year established
1962
Nordics market share
(1)
28%
2024/25
Our footprint
Colleagues
(3)
9,500
(2023/24: 9,800)
Stores
412
(2023/24: 421)
Size of market
(1)
£11bn
Number of households
(2)
13.0m
Online share of market
(1)
37%
UK&I market share
(1)
9%
Mobile handsets, 2024/25
Our network
Year established
2015
(1) GfK – April 2025.
(2) UK and Ireland Offices of National Statistics – 2023, Sweden, Norway, Denmark and Finland respective Offices of National Statistics – 2024/25.
(3) Number of employees correct as of 3 May 2025, excluding colleagues on fixed term contracts
Subscriber growth
+26% YoY
Subscriber base
2.2m
(2023/24: 1.8m)
4 Currys plc Annual Report & Accounts 2024/25
2022
Our markets
Technology plays a more important role in
our lives today than ever before. We believe
in the power of technology to improve lives,
to help people stay connected, productive,
fit, clean, healthy and entertained.
Video doorbell
CCTV camera
LSTV
Home phone
Games
console
Smart
speaker
Smart
hub
Smart
lighting
Fridge
Freezer
CookerKettle Air
fryer
Soundbar
Microwave
Smart
speaker
SSTV
TV
Hairdryer
Smart hub
Tablet
Smart scale
Laptop
Monitor
Printer
Gaming chair
Headphones
Mobile
phone
Electric toothbrush
Smart thermostat
Steam iron
Washing
machine
Tumble dryer
Vacuum
cleaner
Coffee
Machine
Drone
e-bike
Lawnmower
BBQ
5
Financial Statements Investor InformationGovernanceStrategic Report
Computing represents over a quarter of Group sales
and next year could see significant growth of the market.
In our position as market leader, Currys is well placed to
capitalise on this.
A year of innovation and transition
We are in an exciting period for personal computing. In the
ever-evolving landscape of technology, the past year has
seen remarkable advancements in artificial intelligence
(‘AI) computing technology, with further growth expected
in the year ahead.
The integration of AI in personal computers (‘PCs’)
promises to revolutionise the way we interact with
technology, making our devices smarter, more responsive,
and ultimately more useful in our daily lives. These
innovations, alongside Windows 10 going out of support
and new console gaming launches, set the stage for
growing demand in the computing market next year.
Benefits of AI technology
AI technology has the potential to significantly benefit
users’ daily routines, making complex tasks more
manageable and freeing up users to focus on higher-
value activities.
New AI PCs can provide great benefits, such as: all-day
battery life, enhanced communication tools like live
translation and studio effects, and faster task completion
like email summarization, saving users time for what they
enjoy. In corporate settings, AI can analyse vast amounts
of data to create reports, schedule meetings, and draft
emails. In the creative industry, it assists with content
creation by offering design suggestions and optimising
workflows.
AI’s ability to learn and adapt over time ensures that it
remains an invaluable tool, driving users to seek out new
PCs that are capable of harnessing its full potential.
Replacement cycles may accelerate
Five years on from the Covid-19 pandemic, which
saw unusually high sales of PCs, there is an increasing
likelihood that consumers will look to replace existing
products with new technology. Alongside the wave of
improvement in technology, many of the PCs purchased
during the pandemic are now due for replacement.
This could be additionally influenced by Windows 10
going out of support in October 2025, with Windows 10
systems becoming more vulnerable to cyber threats
without future security updates. In the UK alone, there
are potentially millions of active Windows 10 users.
Consumers will likely upgrade to newer systems running
Windows 11 to ensure their data remains secure and that
their systems are fully compatible with new software and
applications.
An exciting year for gaming
It is not just productivity gains that will drive computing
uptake. The next 12 months look exciting for gaming with
the launch of the Nintendo Switch 2, offering enhanced
performance, features and accompanied by a host of
new gaming titles such as Mario Kart World, Donkey Kong
Bonanza and many more. The recently announced ROG
Xbox Ally is another handheld gaming launch that could
catalyse consumer take up of gaming devices.
Alongside console gaming, the new NVIDIA 50 series
graphics cards are being rolled out, providing gamers
unrivalled graphics and capabilities.
Currys – Well placed to help customers
enjoy this technology
Currys is well placed to help customers enjoy these
advancements in technology. It is by far the largest
omnichannel retailer of technology in all its markets, with
hundreds of stores, that allow customers to see, touch,
feel and try amazing tech, and thousands of expert
colleagues that can give customers the best advice
on the right solution for their needs.
Currys enjoys strong relationships with all the major
suppliers, demonstrated through the 75%
(1)
share that
Currys UK currently has in AI laptops.
An exciting year
ahead for the
computing market
(1) GfK – April 2025.
6 Currys plc Annual Report & Accounts 2024/25
16.9%
16.4%
16.8%
18.2%
18.0%
20.9%
19/20
20/21
21/22
22/23
23/24
24/25
28.1%
28.1%
28.2%
28.9%
29.2%
28.2%
19/20
20/21
21/22
22/23
23/24
24/25
Nordics
UK&I
+7pts +4pts
85
78
79
75
Oct 20
Apr 25
Apr 22
Apr 25
9.6m
8.6m
7.6m
6.8m
5.6m
19/20
20/21
21/22
23/24
22/23
H1 24/25
53%
22%
25%
Capable and Committed
Colleagues
Colleague engagement
at record levels
In-store only Both online and in-store
Online only
Easy to Shop
Sales are increasingly
omnichannel
Customers for Life
Increasing database
of customers
Nordics Customer Club members
Our investment case
Clear #1 omnichannel retailer in all our markets
with a diversified revenue base
Strategic priorities designed
to grow profits and cash flow
The UK technology market is worth £30bn and the Nordics market £11bn. Our scale underpins our
long-term supplier relationships while our high brand awareness creates growth opportunities through
market share expansion.
Our strategy is designed around four simple pillars that aim to drive higher customer satisfaction
and loyalty, drive sales, improve gross margin and lower costs.
Currys plc is a business with solid foundations and significant competitive advantages.
It has a clear strategy to increase free cashflow and a balance sheet that is now strong
enough to return increasing amounts of surplus free cash flow to shareholders.
UK technology market share
(1)
Nordics technology market share
(1)
See page 18 for more details. See page 20 for more details. See page 22 for more details.
(1) GfK and company reports
7
Financial Statements Investor InformationGovernanceStrategic Report
19/20
20/21 21/22 22/23 23/24 24/25
Target
1.9%
2.1%
2.8%
0.6%
2.9% 2.9%
1.9%
>3.0%
19/20
20/21 21/22 22/23 23/24 24/25
Target
3.6%
3.5% 3.5%
1.7%
2.1%
>3.0%
19/20 20/21 21/22 22/23 23/24 24/25
£(805)m £(31 3)m £(213)m £(346)m £(75)m +£81m
We are seeing the benefits of our strategy, through improved profitability, and continue to target at
least 3% adjusted EBIT margins.
Grow Profits
UK&I adjusted EBIT
margin
(1)
Nordics adjusted EBIT margin
Significantly improved balance sheet
The last five years have seen a significant improvement to the Group’s balance sheet as indebtedness
excluding lease liabilities has improved from £(805)m deficit to a surplus of + £81m. The Group intends
to remain in a healthy net cash position, even as the pension deficit continues to reduce, but does not
need any further cash on the balance sheet.
Net cash/(debt) Working capital facilities Pension deficit (IAS 19) Total
Aim to increase shareholder returns
The Group has a clear line of sight on increasing free cash flow through operating performance and
for an ever greater proportion of it to flow to equity as the pension deficit reduces. The Group’s
capital allocation priorities are clearly stated and following the recent resumption of dividends
at 5x EPS cover, any surplus cash generated is available to be returned to shareholders.
Maintain prudent balance sheet
Pay required pension contributions
Invest to grow business/profits/cash flow
Pay and grow ordinary dividend
Surplus capital available for share buybacks
(1) UK&I adjusted EBIT margin in 22/23 includes a non-repeat £30m mobile revaluation which accounts for 0.6% of total UK&I adjusted EBIT margin.
8 Currys plc Annual Report & Accounts 2024/25
C
h
o
o
s
e
A
f
f
o
r
d
E
n
j
o
y
f
o
r
l
i
f
e
We help customers choose the right
technology across a large range of
products, through our stores or online.
Our capable and committed colleagues
provide expert face-to-face advice to
help customers make the right choices.
We are uniquely positioned to help
customers enjoy their tech throughout
their life, and by doing so we drive
relationships that are long-lasting and
more valuable to our customers and to us.
Our business model
Modern omnichannel
network
Our 708 stores are well located and invested
to provide a true omnichannel experience. Our
infrastructure can also be flexed to support
sales and provide services wherever
is most convenient for our customers.
Read more on page 20.
Established and well-loved brands
Each of our brands has a long history
as the customers’ preferred brand.
Read more on page 3.
Strong supplier
relationships
Our strong relationships with suppliers enable
us to provide the best range and availability
of relevant products at competitive prices.
Read more on page 30.
Capable and
committed colleagues
Our colleagues are our greatest advantage
in helping customers choose, afford and enjoy
the technology that is right for them.
Read more on page 18.
Unique Services
capabilities
We are uniquely positioned within tech retail
to help customers get started with delivery,
installation and set-up, and help give tech a
longer life through protection, repair, trade-in
and recycling. Central to this offering is one
of Europe’s largest technology repair centres,
at our facility in Newark. Additionally, we
help customers get the most out of their
tech through connectivity, especially with
iD Mobile.
Read more on page 22.
To help everyone choose, afford and enjoy technology.
Customers
Competitive
strengths
Customers are at the heart of everything we do. We work constantly to
improve the customer experience and deliver value for all stakeholders.
9
Financial Statements Investor InformationGovernanceStrategic Report
A
f
f
o
r
d
E
n
j
o
y
f
o
r
l
i
f
e
Customers find technology exciting
but expensive. We help everyone
afford the technology they need.
We can spread the cost of tech
through the responsible use of credit.
Adjusted profit before tax
£162m
+37% YoY
Dividend declared
1.5p
UK&I NPS
55
+6pts Yo2Y
Nordics NPS
63
Group eSat
(1)
82
Ranked in top 5% of global
businesses
Revenue growth
(like-for-like)
+2%
E-waste products collected
for reuse or recycling
5.5m
Reduction in Scope 1, 2
and 3 emissions against
a 2019/20 baseline
38.6%
Contributions to and
funds raised for the
Digital Poverty Alliance
£300,000
Delivering returns
for our shareholders
During the year we delivered improved
profits and cash flow and finished the
year with the strongest balance sheet
in over a decade.
Read more on page 24.
Satisfying our
customers
Customers need the amazing technology
we sell to keep connected, productive,
fit, clean, healthy and entertained.
Helping them choose from the vast range
of products and making sure they can
get the most out of it is at the heart of
what we do.
Read more on page 22.
Engaging our
colleagues
We can only keep our customers happy
if we have happy colleagues. Paying
colleagues fairly and building skills for
life are essential to our long term success.
Read more on page 18.
Generating growth
for our suppliers
Our scale and our stores provide an
omnichannel customer experience
that our suppliers can find nowhere
else, and because of that we have
strong relationships with all the
major manufacturers.
Read more on page 2.
Environment and
communities
We care for the world around us. We
are proud to be a leading retail repairer
and recycler of tech in all our markets.
We will reduce our impact on the globe
while investing in our communities and
good causes.
Read more on page 32.
(1) Viva–Glint – April 2025 survey
completed by 22,200 colleagues
across the Group.
Value creation
for stakeholders
Value created
during the year
10 Currys plc Annual Report & Accounts 2024/25
Chair’s statement
Another year of
strengthening
performance
I am pleased to report on another year of
good progress in both the UK&I and in the
Nordics. Our continued focus on margins,
costs and cash flow has paid off with
Group adjusted profit before tax up +37%
year-on-year to £162m and free cashflow
of £149m, resulting in a year-end net cash
position of £184m.
A strategy that is working
Across the Group we have a strategy that
is working. Over the year we have grown
sales and improved gross margin, allowing
us to more than offset cost inflation and
grow our profits.
In the UK&I, we have made big
improvements to both online and store
channels, making it easier for customers
to shop and enabling us to sell more of
the services that boost margins and build
customers for life. All this showed in growing
sales, market share, gross margins and
profits, with adjusted EBIT up +8%.
In the Nordics, in a still challenging
market, we are continuing to outperform
competition. We have maintained our
market share, increased gross margins,
tightly controlled costs and grown profits,
with adjusted EBIT up +18%.
Highly engaged colleagues
Our progress would not have been
possible without the passion and
dedication shown by our colleagues every
day. It is their technical expertise, drive,
and ambition that enable us to meet our
customer expectations and help deliver
our strategy. Our already exceptional
colleague engagement score has grown
again this year to reach another record
high, with the Group now ranked within the
top 5% of global businesses. On behalf
of the Board, I would like to extend my
sincere gratitude to everyone at Currys
for another year of incredible commitment
and hard work.
Ian Dyson
Chair of the Board
11
Financial Statements Investor InformationGovernanceStrategic Report
Committed to sustainability
Sustainability is a key value driver for
innovation and growth in our business,
shaping how we deliver lasting value for
customers and communities. Our three core
commitments—advancing circular business
models, reducing digital poverty, and
achieving net zero emissions by 2040 —
guide our actions.
Advancing circular business models is
at the heart of our strategy. This year we
made great strides on initiatives such as
our award-winning RepairLive service and
became the first ever Xbox Authorised
Service Provider in the UK & Ireland,
following the success of the Surface
partnership which allows customers to get
their Xbox and Surface products repaired
at Currys. We also strengthened trade-in
offers and deepened partnerships to make
sustainable choices more accessible. We
continued to help reduce digital poverty
through donations, colleague volunteering,
and government collaboration. Progress on
our path towards net zero has continued,
with a 38.6% decrease in Scope 1, 2 & 3
emissions, thanks in particular to
improvements in energy efficiency and the
expansion of cleaner transport options.
An experienced Board
I’m very pleased with how the board has
performed over the last year, something
that was supported by the results of our
external board evaluation conducted
in late 2024.
The composition of the board and its
committees has changed significantly over
the last three years and all new members
have integrated seamlessly into their new
roles. We have announced two further
changes to the board as we approach
the AGM in September.
Gerry Murphy, having served on the
board for more than ten years, and Eileen
Burbidge, who has been on the board for
six years, will both step down at the AGM.
Both Gerry and Eileen have provided great
counsel and effective challenge over their
respective tenures, and I would like to
thank them both for their great contribution
to the board.
We are delighted that Elaine Bucknor
will join the Board after the AGM. Elaine
has over 25 years of experience in the
technology industry, in particular at Sky,
one of Europe’s leading broadcasting
and media companies and one of the
UK’s largest telecommunications and
mobile businesses. We expect to appoint
another new non-executive director to the
board during the current financial year.
Shareholders returns
The Group finished the year in a strong
financial position, with £184m net cash.
This represents a healthy position from
which the company can pay required
pension contributions, invest in future
growth and provide returns to shareholders.
As I indicated last year and given the
further progress we have made, the Board
is pleased to announce the resumption of
dividend payments, starting with a final
dividend of 1.5p for the financial year
2024/25. We are committed to growing
ordinary dividends over time and, in
addition, to returning any surplus cash to
shareholders by way of share buybacks.
Looking ahead with confidence
In a business as large and complex
as Currys, the landscape of risk and
opportunities is constantly evolving. In the
coming year, we must face into the known
headwinds of additional costs from the
UK government, while navigating evolving
global trade policies. The strategic,
operational and financial progress the
business has made over the last few years
gives us confidence that we can deal with
these events, and I remain enthused about
our potential to generate long-term value
for our shareholders.
Ian Dyson
Chair of the Board
2 July 2025
“The strategic, operational and financial
progress the business has made over
the last few years gives us confidence…
and I remain enthused about our potential
to generate long-term value for our
shareholders.
12 Currys plc Annual Report & Accounts 2024/25
Strengthening
performance
drives significant
profit and
cashflow growth
Over the past year, we have maintained
our encouraging momentum. In the UK&I,
adjusted EBIT grew +8%, and our market
share increased by +50bps to 16.9%. In
the Nordics, adjusted EBIT grew +18% (+24%
currency neutral), while our market share
remained stable at 28.1%. This progress
was based on the continued execution
of our long-term strategy.
We start from a position of strength. In the
Nordics our market share makes us the
clear market leader and, even during a
difficult last few years, we delivered sales
and profits that are significantly better
than peers. In the UK&I, our Mobile business
has shown another year of growth from
a stable base. Reflecting this, we now
include Mobile in our stated market share,
resulting in an overall market share of
16.9%, +50bps YoY (under our old definition
excluding Mobile, market share is 23.5%,
+30bps YoY). This reflects the strength we
have in our core categories. In such areas
as TVs, laundry and refrigeration we have
over 30% market share, and in Windows
computing we have almost 50% share.
Conversely there are areas where we
have much lower share, and many of these
represent opportunities to grow. Gaming is
a good example of where we have gained
share in a growing market, with our UK
gaming sales up +65% over the last 5 years.
Our strategy
The strategy we follow is simple. We’re
here to help everyone enjoy amazing
technology. To do so, we want capable
and committed colleagues, delivering
an easy to shop customer experience,
creating customers for life, and ultimately
growing our profits and cash flows.
We prioritise our colleagues because
delivering a great customer experience
starts with ensuring a great colleague
experience. We support colleagues
through the training they receive, tools to
make their jobs easier, and the reward they
earn. We set out to build a winning culture,
one that puts customers first, prizes winning
together, and where we all take ownership.
We measure our progress through
colleague engagement surveys, which
showed that Group employee satisfaction
climbed +1pt to 82, firmly amongst the top
5% of global companies
(1)
(in the UK&I,
our score of 85 puts us in the top 3%).
Alex Baldock
Group Chief
Executive
Chief Executive’s statement
(1) Viva-Glint, April 2025 survey, completed by 22,200
colleagues across the Group.
13
Financial Statements Investor InformationGovernanceStrategic Report
While the score is satisfying, the survey is
most useful in helping us identify areas
for improvement. In March, over 22,000
colleagues participated in the survey,
providing 54,000 comments. Responding
to this feedback not only makes our
colleagues’ lives easier and more
productive but shows that we are really
listening and reinforces a world-class
culture. This is a competitive advantage
that is hard to replicate.
Easy to Shop is about making sure we
get right the retail fundamentals of price,
range, availability, and an easy customer
experience, that we get it right first time
for customers; and making the most of
an omnichannel model that fits well with
how most customers prefer to shop for
technology. This year we have invested
in our channels to make shopping easier.
In UK, we invested in better tools, such as
adding electronic shelf edge labelling
(ESEL) to 100 stores. This innovation has
been successful in the Nordics, creates a
better customer experience, allows more
nimble pricing and saves colleagues’ time.
Given the success of the programme, we
now expect to add ESEL to all remaining
stores in 2025/26. We also re-engineered
115 stores, to dedicate more space to
categories that are faster-selling and
more profitable, and to allow more room
for expansion into new categories.
Our main websites (currys.co.uk,
Elkjøp.no, elgiganten.se, elgiganten.dk
and gigantti.fi), receive over 500m visits
per year. In the Nordics we in-housed
front-end development, and fully migrated
to our Next Level platform, saving £2m
per year, while increasing site speed and
accelerating change processes. Across
both markets the continual improvement
programme has seen over 200 changes
to improve the shopping journey; from
easier navigation, searching and filtering,
through to an easier checkout with
enhanced payment options. This has led
to a +25bps increase in conversion in the
UK and a +22bps increase in the Nordics,
driving growth. We have also improved the
order & collect journey, and together with
better store processes, this has driven +15%
growth in order & collect revenue, which
now represents 34% of our Group online
revenue, +210bps YoY.
The third leg of our strategy is to create
Customers for Life. This starts with good
customer data. We want to collect, protect
and use data for the benefit of customers,
ourselves and third parties. We are making
strides in this area with continued growth of
the Nordics customer club, now up to 9.6m
members, but there is much more to go for.
In the UK&I we have significant customer
bases in Credit, iD Mobile, Repair plans
and Currys Perks, but we are not yet doing
a good enough job of getting these bases
working in tandem, and our progress here
has been slower than we hoped. We have
brought in new leadership to go after this
opportunity.
Another big driver of Customers for Life is
our unique range of services and solutions
that help customers afford and enjoy
amazing technology to the full.
We aim to sell complete solutions, where
we provide customers with everything they
need, including products, accessories, and
services, rather than just a single product.
Over the last two years, our UK&I ‘sold with
adoption rate has more than doubled to
40% and our Nordic value-added service
adoption has almost tripled to 29%.
Solution-selling helps customers make
the most of their technology while growing
our profits.
Services are core to these solutions. We
help customers afford (often expensive)
tech through credit. Credit is a significant
driver of sales, profit and loyalty.
Customers who use credit are happier, buy
more, and shop more frequently, resulting
in lifetime sales that are double those of
non-credit customers. We estimate that
around 30% of credit sales would not
have happened without our credit offer. To
reflect the increased flexibility of our credit
options, we rebranded our UK credit offer
to Currys flexpay during the year. We also
invested in tools and processes to make it
easier for colleagues and customers to use
credit, including introducing it to our online
in-store sales. As a result of this, we saw
UK&I credit adoption climb +180bps YoY to
21.9%, more than double the adoption of
four years ago, and we generated £1.1bn of
UK&I sales on credit, making us one of the
UK’s leading brokers of retail credit. As well
as additional sales, credit makes a direct
profit contribution and as credit scales, we
can use some of this profit to invest in the
customer offer, driving further sales. We are
now in that virtuous circle with credit.
We help customers get started, through
installation and set-up. We are in the
privileged position of being trusted
in customers’ homes and our in-home
customer satisfaction is amongst the
highest of all the activities we carry out.
During the year, 31% of UK big box deliveries
included installation, a rise of +320bps
YoY, and 34% of deliveries included
recycling. In the Nordics, 44% of big-box
deliveries included installation, an increase
of +220bps YoY, and 36% of big box
deliveries included recycling, an increase
of +190bps YoY.
Once they have the tech, customers want
to give it longer life. We are uniquely
positioned to support our customers with
repair services in Norway, Sweden, and
the UK, where we operate one of Europe’s
largest technology repair centres. We
are the only tech retailer operating our
own repair facilities, allowing us to offer
customers the protection they want at good
value, while giving them the peace of mind
that they will only ever be dealing with one
organisation. The result of this can been
seen in the 11.9m protection plans in place
across the Group. During the year, our team
of almost 1,500 engineers completed
1.6m customer repair activities, both at our
repair centres and in customers’ homes.
“The strategy we follow is simple.
We’re here to help everyone enjoy amazing
technology. To do so, we want capable
and committed colleagues, delivering an
easy to shop customer experience, creating
customers for life, and ultimately growing
our profits and cash flows
14 Currys plc Annual Report & Accounts 2024/25
We intend to continue growing such sources
of higher margin, recurring revenue such as
credit, repair and connectivity so that over
time our business mixes away from single
product purchases to the more predictable,
recurring and higher margin revenue streams
of solution sales”
Repair is an area where we are truly
differentiated and in which we will
continue to invest. During the year we
expanded RepairLive, our award-winning
service that allows customers to speak
directly to engineers in our repair centre
to diagnose and fix product issues. The
320,000 customers served this way last
year benefitted from keeping tech working
without needing to send it for a physical
fix in our operations, or, if a physical fix
was needed our engineers having the right
parts with them when visiting customers’
homes. In this way customers benefit from
having tech working more of the time and
we benefit from lower labour and write
off costs. We have signed new agreements
with suppliers, including being the first
third-party authorised to repair Microsoft’s
Surface and Xbox. We are developing new
AI-backed solutions alongside engineers
to diagnose product issues from customer
videos, with all the same benefit as
RepairLive, but without the need for
a real time conversation.
When technology reaches the end of its
life, we encourage everyone to bring their
old or unwanted tech to our stores for free
reuse or recycling, regardless of where they
purchased it. If we can’t reuse it, then we
can harvest the parts, with 25% of parts
needed for repair are now from harvesting;
or we can recycle it.
Currys has worked on responsible recycling
for many years. We provide free in-store
drop off, and collect our customers’
unwanted electrical equipment and
small electrical appliances for recycling
when we deliver their new technology.
In 2024/25, 5.5 million e-waste products
were collected for reuse and recycling
across the Group.
The circularity of trade-in, protection, repair,
refurbishment, reuse and recycling is part of
our business model. We are helping customers,
the planet and our profits at the same time.
Finally, we help customers get the most
out of their tech, with connectivity being
the greatest enabler of this.
Mobile remained one of the best
performing areas of the business in the last
year. iD Mobile, our 100% owned MVNO
(Mobile Virtual Network Operator) in the
UK, had another very strong year. Subscriber
numbers climbed to 2.2m, +26% higher
YoY and +70% Yo2Y. Early in the year we
launched the iD app, which is now being
used by 73% of customers, giving them more
control over their plan, and halving queries
into our contact centre. We see the long-
term value in iD and aim to grow to at least
2.5m subscribers this year.
We intend to continue growing such sources
of higher margin, recurring revenue such
as credit, repair and connectivity so that
over time our business mixes away from
single product purchases to the more
predictable, recurring and higher margin
revenue streams of solution sales. In the
last year, the Group revenue derived
from these sources grew +9% to £814m.
Delivering a stronger
performance
Delivering on our strategy has important
measurable benefits: it drives improved
customer satisfaction, it grows our sales
and market share, and it delivers better
gross margins.
Customer satisfaction climbed to new
highs. In the UK, our NPS climbed to 55,
+6pts Yo2Y as we saw improvement across
both channels and at each stage of
the customer journey. In the Nordics, we
implemented NPS during the year, with an
initial reading of 63. It is safe to say that
our leadership teams are enjoying the
healthy competition on this metric.
Market share was healthy in both markets.
In the UK&I, we gained +50bps of share
including gains both in-store and online.
In the Nordics, market share was flat in
a market that declined slightly, as we
focused trading on delivering gross margin
improvements. We’re pleased that not only
are our customers telling us they’re happier
(through NPS), they’re showing they are
(through higher market share).
Gross margin continued to climb. The
UK&I gross margin rose +20bps and is now
+240bps higher than four years ago, while
the Nordics gross margin rose +60bps
to a level higher than four years ago.
This has been driven by selling solutions
and services, monetising and improving
customer experience, not chasing less
profitable sales and by cost efficiencies
in our supply chain and service operations.
Financial discipline
Alongside improvements in gross profit, we
remain focused on controlling operating
costs. This has been particularly successful
in the Nordics, where costs were broadly
flat, offsetting all inflationary headwinds
and helping us to drive profit growth. Over
the last two years we made notable
improvements in our marketing operating
model, using our scale and centralising
work to save almost £10m in annual costs.
We will continue to face cost headwinds
in the UK&I in the coming year, including an
additional £32m of annual costs from the
UK government’s Autumn 2024 budget.
To mitigate this impact we are underway
with removing central costs, and continuing
to automate and offshore activities.
Financial discipline extends to cash.
Capital expenditure rose as planned and
we have ensured that the spend made
has delivered the expected paybacks.
Working capital, after three consecutive
years of outflow, was positive as improved
processes on forecasting and payments
have more than offset the £24m working
capital headwind from iD Mobile growth.
The result of all this is clear in improved
profit and cashflow. Free cash flow rose
+82% to £149m, and we finished the year
with £184m net cash. Alongside a pension
deficit of £(103)m, this £81m net position
is £901m better than six years ago.
Chief Executive’s statement continued
15
Financial Statements Investor InformationGovernanceStrategic Report
Levers for growth
in the year ahead
The Group is well positioned, as the
clear #1 brand in all our markets, with a
diversified revenue base and a strategy
that is working for colleagues, customers
and financially. Together with the
strengthened balance sheet, this gives
us the confidence and bandwidth to go
after opportunities for further growth.
There are three areas that are likely to
be most important for the year ahead.
The first is computing. Across both PCs
and Gaming, we are in an exciting period
of growth. In PCs, we are now five years
on from the pandemic, and the natural
replacement cycle of machines bought
during lock-down is likely to start building.
This could be further catalysed by
Windows 10 going out of support in the
Autumn, triggering millions of Windows 10
users in the UK to look at their computing
requirements. Then, there is AI. The consumer
use cases for AI are developing rapidly,
the adoption of them is climbing and the
cost of the products is decreasing. Our
Group is uniquely placed as we have the
scale and supplier relationships that allow
us to invest in colleague training, customer
marketing and stock to become the go-to
retailer for customers in this area. The 75%
share we have in Windows AI computing
in the UK is testament to this. In Gaming,
exciting new products such as the Nintendo
Switch 2 and ROG Xbox Ally X will be
complemented by new NVIDIA graphics
cards and further innovation in gaming
accessories. We have done a good job
capturing growth in this market over the last
few years, but there is still an attractive
opportunity ahead of us.
Second, we have an opportunity to grow
in new products. This includes categories
where we are present but underweight
and see opportunities to gain share,
such as Health & Beauty; new product
categories of tech that we haven’t sold
before, such as pet tech; and products
that are adjacent to technology, where
our infrastructure and capabilities give
us the right to play, such as BBQs. Our
growing Nordics kitchen business, Epoq,
is an exciting such opportunity. In total,
new products represent a substantial
opportunity while requiring limited
investment.
Thirdly, we are increasingly excited about
the B2B opportunity with small-to-medium
sized businesses (especially those with
fewer than 100 employees). We have much
of what it takes to serve these customers,
by virtue of our core B2C business:
suppliers, products, services, channels,
supply chain and service operations. On
top of this, over the past 18 months we’ve
also now established the B2B leadership
team, specialist store colleagues and hubs,
online presence, account management,
and remote service capabilities to go
after this opportunity meaningfully in the
UK&I. In this we’ve learned from the Nordics,
which is further advanced in exploiting this
opportunity with B2B enjoying 3x higher
share of business than the UK&I. This fact,
and a total accessible market that could
be as large as the existing B2C market,
shows there is much more go for in B2B.
We aim to at least double our UK&I B2B
sales over the next three years.
Growth in all these areas is further boosted
by the increasing traction our brand is
getting. Across both traditional and social
media, Currys is gaining a bigger, even “cult
status. The level of engagement we are
seeing is world class. This is being noticed
externally (we have won awards from
Channel 4 and at Cannes Lion), by our
suppliers who are seeing better ROI on their
spend, and most importantly by customers,
with our Currys brand preference exiting
the year at 26%, +5pts higher than three
years ago.
In recent years, our focus has been on
driving growth in profits and cash, even
at the expense of some market share.
We will continue to ensure that any
growth we pursue is profitable, and that
all investments are closely monitored
to generate the targeted returns.
Summary
Our ambition remains unchanged. We
aim to engage thousands of capable
colleagues, delight millions of customers,
and generate increasing amounts of free
cash flow, with more of it being returned
to our shareholders.
Now, more than ever, I am confident that
we are on the right path to fulfilling these
ambitions.
Alex Baldock
Group Chief Executive
2 July 2025
“Our ambition remains unchanged. We aim
to engage thousands of capable colleagues,
delight millions of customers, and generate
increasing amounts of free cash flow,
with more of it being returned to our
shareholders. Now, more than ever, I am
confident that we are on the right path
to fulfilling these ambitions”
16 Currys plc Annual Report & Accounts 2024/25
Strategic priorities Highlights Progress in 2024/25 Focus in 2025/26
82
+1pt YoY
Group eSat score
(1)
Ranked in top
5% of global
companies
85
+1pt YoY
UK&I eSat score
(1)
79
+1pt YoY
Nordics eSat score
(1)
Group colleague engagement score of 82, based on 85% participation.
This places Currys plc in the top 5% of global companies.
Invested in colleague safety and security, implementing a wide range of new
technologies and safety programmes.
Delivered almost 500,000 hours of colleague training across the Group.
Continued to build an inclusive and diverse culture where everyone feels
like they belong, including launching a new Diversity & Inclusion strategy in
the Nordics.
Launched the GM Academy in the UK, upskilling 295 store General Managers
with a range of skills to lead high-performing teams.
Launched our new values in the Nordics ’We win together, play together,
grow together and are proud to be different together’.
Enhanced feedback and performance processes for all management
and back-office staff in the Nordics.
In the UK&I, continue to train General, Sales and Operations
Managers via our GM Academy, levelling up performance in
stores and building leaders of the future.
Transform the Nordics’ Digital Academy into a future-ready
Digital Learning Hub, expanding learning and development
opportunities.
Maintain our world-class On the Pulse engagement scores
and continue to improve effectiveness of colleague forums.
Implement a renewed, consistent approach to talent
identification, development, performance management,
and deployment across all our markets.
Simplify, automate and build greater flexibility within central
teams for better frontline support.
55
+6pts Yo2Y
UK&I NPS
63
Nordics NPS
Re-engineered 115 stores in the UK, to dedicate more space to categories that
are more profitable, and allow more room for expansion into new categories.
Added electronic shelf edge labelling (‘ESEL’) to 100 UK stores. This is an
innovation that has been successful in the Nordics and creates a better
customer experience, allows more nimble pricing and saves colleagues’ time
Implemented over 200 online customer journey improvements across
the Group’s most visited websites, resulting in easier navigation, searching
and filtering.
Order & Collect has continued to grow, with 5.5m units collected across the
Group, +17% YoY.
Added an additional 91,000m
2
of new warehouse capacity in the Nordics
which allows us to stock kitchens in Jönköping in Sweden, resulting in better
lead times and fewer issues for customers, lower costs for the Group and
a reduction of carbon emissions for kitchens by 75%.
Continue to focus on ensuring we have the right range, price,
availability and merchandising for our products.
Improve on-shelf availability in stores via enhanced store
and supply chain operations.
Aim to roll out ESEL to all remaining UK stores by end of
2025/26.
Continue to develop easier, faster and more intuitive online,
store and omnichannel journeys for customers.
Launch our new Instant Assistant in the UK&I, powered by
Gen AI, delivering tailored responses to customer queries.
Further drive the profitability of our omnichannel model,
achieving increased value through online excellence,
space optimisation, ESEL and colleague headsets roll-out
to stores.
2.6m
+15% YoY
Currys flexpay customers
9.9m
UK&I active repair plans
40%
+21pts Yo2Y
UK&I ‘Sold With’ adoption
2.2m
+26% YoY
iD Mobile subscriber
2.0m
Nordic active repair plans
29%
+18pts Yo2Y
Nordics value added
services adoption
Launched Currys flexpay in the UK&I, a credit service that gives customers
extra flexibility when purchasing their tech.
Credit adoption increased +180bps to 21.9%.
During the year, 31% of UK big box deliveries included installation, a rise
of +320bps YoY, and 34% of deliveries included recycling.
In the Nordics, 44% of big-box deliveries included installation, an increase
of +220bps YoY, and 36% of big box deliveries included recycling, an
increase of +190bps YoY.
Maintained focus on repair with 9.9m active Care & Repair plans in the UK&I
and 2.0m active repair plans in the Nordics.
Nordics Customer Club grew +12% to 9.6m members.
iD Mobile grew +26% to 2.2m subscribers.
Enhance customer data capability, including enabling
cross-brand marketing via more harmonised consent
management.
Enrich our customer data and enhance personalisation
and value propositions.
Maintain adoption of credit at >20% in the UK&I.
Enhance our Care & Repair services to improve adoption
through increased promotion and education.
Optimise and enhance ‘Sold With’ solutions and bundles.
Grow our iD Mobile subscription base, with a target of more
than 2.5m subscribers before the 2025/26 year end.
£162m
+37% YoY
Group adjusted PBT
+2%
Group LFL revenue growth
Gross margin increased +40bps with improvements across all levers; a focus
on more profitable sales, higher adoption of services and bundled solutions,
better monetisation of improved proposition, as well as cost savings in supply
chain and services.
UK&I margin improved +20 bps and Nordics margin improved +60bps.
Group EBIT margin improved +20bps to 2.6% as sales growth and gross margin
expansion offset cost increases.
Group PBT grew +37% to £162m.
Group free cash flow increased to £149m, +82% YoY.
Group year-end net cash of £184m and a pension deficit of £(103)m, a net
position of +£81m, resulting in the strongest balance sheet in over a decade.
Continue to prioritise cost efficiencies via various initiatives,
including getting it ‘Right First Time’, ESEL, efficiency and automation,
cloud migration and Group synergies, as well as AI initiatives.
Maintain our focus on areas of profitable growth, adding
products and services that enhance our offering to
consumers at attractive margins.
Profitably grow share in new and small ticket categories
through improved price position and perception.
Enhance both our in-store and online product range and
sales capacity while extending our service offerings.
Expand our B2B operations with a focus on small and
medium sized businesses.
Our strategy: Priorities
Capable and Committed Colleagues
Easy to Shop
Customers for Life
Grow Profits
We continue to build a better end-to-end experience for
customers, however they choose to shop with us. This means
combining expert advice with seamless, convenient and easy
shopping experiences, helping customers choose and afford the
full solution for their needs. We put the customer first in everything
we do and are clear on our promises, including our commitments
to play our part in society and to protect our environment.
Read more about Easy to Shop on page 20.
We want to build more valuable relationships with our
customers, and this means doing more than periodically
selling them a box. We continue to help customers afford
and enjoy (as well as choose) their technology for life.
We do this through our credit and services, while harnessing
our data to create more relevant and personalised content,
offers and touchpoints.
Read about Customers for Life on page 22.
We will continue to grow profits, by growing revenue through
increasing share of wallet and new sources of profitable
growth, managing margins and reducing costs.
Read about Grow Profits on page 24.
Our capable and committed colleagues are our greatest
asset. Highly engaged colleagues, who are happy to work
at Currys, create happy customers, drive performance and
profitability, and help to attract and retain the best talent. Our
colleague engagement is world-class and our colleagues are
passionate about helping customers discover, choose, afford
and enjoy amazing technology. We are united by a common
set of values that sit at the heart of who we are as a business.
Read more about our Colleagues on page 18.
(1) Viva – Glint – April 2025 survey completed by 22,220 colleagues across the Group.
17
Financial Statements Investor InformationGovernanceStrategic Report
Strategic priorities Highlights Progress in 2024/25 Focus in 2025/26
82
+1pt YoY
Group eSat score
(1)
Ranked in top
5% of global
companies
85
+1pt YoY
UK&I eSat score
(1)
79
+1pt YoY
Nordics eSat score
(1)
Group colleague engagement score of 82, based on 85% participation.
This places Currys plc in the top 5% of global companies.
Invested in colleague safety and security, implementing a wide range of new
technologies and safety programmes.
Delivered almost 500,000 hours of colleague training across the Group.
Continued to build an inclusive and diverse culture where everyone feels
like they belong, including launching a new Diversity & Inclusion strategy in
the Nordics.
Launched the GM Academy in the UK, upskilling 295 store General Managers
with a range of skills to lead high-performing teams.
Launched our new values in the Nordics ’We win together, play together,
grow together and are proud to be different together’.
Enhanced feedback and performance processes for all management
and back-office staff in the Nordics.
In the UK&I, continue to train General, Sales and Operations
Managers via our GM Academy, levelling up performance in
stores and building leaders of the future.
Transform the Nordics’ Digital Academy into a future-ready
Digital Learning Hub, expanding learning and development
opportunities.
Maintain our world-class On the Pulse engagement scores
and continue to improve effectiveness of colleague forums.
Implement a renewed, consistent approach to talent
identification, development, performance management,
and deployment across all our markets.
Simplify, automate and build greater flexibility within central
teams for better frontline support.
55
+6pts Yo2Y
UK&I NPS
63
Nordics NPS
Re-engineered 115 stores in the UK, to dedicate more space to categories that
are more profitable, and allow more room for expansion into new categories.
Added electronic shelf edge labelling (‘ESEL’) to 100 UK stores. This is an
innovation that has been successful in the Nordics and creates a better
customer experience, allows more nimble pricing and saves colleagues’ time
Implemented over 200 online customer journey improvements across
the Group’s most visited websites, resulting in easier navigation, searching
and filtering.
Order & Collect has continued to grow, with 5.5m units collected across the
Group, +17% YoY.
Added an additional 91,000m
2
of new warehouse capacity in the Nordics
which allows us to stock kitchens in Jönköping in Sweden, resulting in better
lead times and fewer issues for customers, lower costs for the Group and
a reduction of carbon emissions for kitchens by 75%.
Continue to focus on ensuring we have the right range, price,
availability and merchandising for our products.
Improve on-shelf availability in stores via enhanced store
and supply chain operations.
Aim to roll out ESEL to all remaining UK stores by end of
2025/26.
Continue to develop easier, faster and more intuitive online,
store and omnichannel journeys for customers.
Launch our new Instant Assistant in the UK&I, powered by
Gen AI, delivering tailored responses to customer queries.
Further drive the profitability of our omnichannel model,
achieving increased value through online excellence,
space optimisation, ESEL and colleague headsets roll-out
to stores.
2.6m
+15% YoY
Currys flexpay customers
9.9m
UK&I active repair plans
40%
+21pts Yo2Y
UK&I ‘Sold With’ adoption
2.2m
+26% YoY
iD Mobile subscriber
2.0m
Nordic active repair plans
29%
+18pts Yo2Y
Nordics value added
services adoption
Launched Currys flexpay in the UK&I, a credit service that gives customers
extra flexibility when purchasing their tech.
Credit adoption increased +180bps to 21.9%.
During the year, 31% of UK big box deliveries included installation, a rise
of +320bps YoY, and 34% of deliveries included recycling.
In the Nordics, 44% of big-box deliveries included installation, an increase
of +220bps YoY, and 36% of big box deliveries included recycling, an
increase of +190bps YoY.
Maintained focus on repair with 9.9m active Care & Repair plans in the UK&I
and 2.0m active repair plans in the Nordics.
Nordics Customer Club grew +12% to 9.6m members.
iD Mobile grew +26% to 2.2m subscribers.
Enhance customer data capability, including enabling
cross-brand marketing via more harmonised consent
management.
Enrich our customer data and enhance personalisation
and value propositions.
Maintain adoption of credit at >20% in the UK&I.
Enhance our Care & Repair services to improve adoption
through increased promotion and education.
Optimise and enhance ‘Sold With’ solutions and bundles.
Grow our iD Mobile subscription base, with a target of more
than 2.5m subscribers before the 2025/26 year end.
£162m
+37% YoY
Group adjusted PBT
+2%
Group LFL revenue growth
Gross margin increased +40bps with improvements across all levers; a focus
on more profitable sales, higher adoption of services and bundled solutions,
better monetisation of improved proposition, as well as cost savings in supply
chain and services.
UK&I margin improved +20 bps and Nordics margin improved +60bps.
Group EBIT margin improved +20bps to 2.6% as sales growth and gross margin
expansion offset cost increases.
Group PBT grew +37% to £162m.
Group free cash flow increased to £149m, +82% YoY.
Group year-end net cash of £184m and a pension deficit of £(103)m, a net
position of +£81m, resulting in the strongest balance sheet in over a decade.
Continue to prioritise cost efficiencies via various initiatives,
including getting it ‘Right First Time’, ESEL, efficiency and automation,
cloud migration and Group synergies, as well as AI initiatives.
Maintain our focus on areas of profitable growth, adding
products and services that enhance our offering to
consumers at attractive margins.
Profitably grow share in new and small ticket categories
through improved price position and perception.
Enhance both our in-store and online product range and
sales capacity while extending our service offerings.
Expand our B2B operations with a focus on small and
medium sized businesses.
18 Currys plc Annual Report & Accounts 2024/25
85
84
81
78
77
Apr 21
Apr 22
Apr 23
Apr 24
Apr 25
79
78
74
75
Apr 22
Apr 23
Apr 24
Apr 25
Our strategy: Capable and Committed Colleagues
Capable and
Committed Colleagues
Technology is exciting, but can be confusing
and expensive. Our colleagues are trained
to connect with customers, to understand their
technology needs, and to match them to the
best solution for them.
We deliver results for our people – and
our business – through the three pillars
of our people strategy: highly engaged,
high-performing teams, with the best talent;
working as one business that is flexible and
affordable; and living our vision and values,
in a great place to work.
Our capable and committed colleagues are our greatest asset. Highly engaged
colleagues, who are happy to work at Currys, create happy customers, drive
performance and profitability, and help to attract and retain the best talent.
Our colleague engagement is world-class and our colleagues are passionate about
helping customers discover, choose, afford and enjoy amazing technology. We are
united by a common set of values that sit at the heart of who we are as a business.
UK&I eSat colleague engagement Nordic eSat colleague engagement
Highly engaged, high-performing teams, with the best talent
Our people make us what we are. That’s
why we’ve built a caring and supportive
environment where everyone feels like
they belong. We’ve listened to colleagues,
simplified our ways of working and
provided them with better tools, training and
reward. As a result, our teams are among
the most engaged worldwide. We have
world-class engagement across the Group,
with an eSat score (how happy colleagues
are to work here) of 82(1), putting us in the
top 5% of global businesses. Our eSat
score in the Nordics increased +1pt YoY to
79 and our UK&I score is 85, ranking in the
top 3% of global businesses.
We’re creating a culture that cannot be
beaten. We’re working to make Currys the
number one destination for talent, through
world-class engagement, high-performing
teams, personal growth and professional
development, enabling everyone to thrive.
This year we’ve reduced attrition rates by
(4)pts in the UK&I to 19%, helping to retain
talented and valuable colleagues, and
generating resources and cost savings.
We’re investing in supporting colleagues
to grow and progress and have seen a
+8pt Yo2Y increase in positive response
to the ‘career goals’ question on our
engagement survey across the Group. This
reflects an +11pt YoY increase in the UK&I.
Approximately 50% of our new vacancies
in 2024/25 were filled internally, with 18%
coming from our colleagues in stores,
supply chain and service operations.
Our highly engaged, high-performing
teams drive commercial performance and
increased customer satisfaction across
the business. In the UK, our NPS climbed to
55, +6pts Yo2Y, as we saw improvement
across both channels and at each stage
of the customer journey. In the Nordics, we
implemented NPS during the year, with an
initial reading of 63.
Additional information on how we engage
with colleagues, our diversity and inclusion
data, and policy information is contained in
the Governance section on pages 72 to 137.
(1) Source: Viva – Glint – April 2025 survey completed by 22,220 colleagues across the Group.
19
Financial Statements Investor InformationGovernanceStrategic Report
Working as one business that is flexible and affordable
We are committed to putting the right
people, in the right place at the right time;
in stores and supply chain – to delight our
customers.
Our close-knit, supportive teams have a
sense of togetherness and collaboration,
working as one business across the Group
to identify opportunities for improvement
and learning. Our Group-wide engagement
score for ‘working together as one business’
has increased to 73 (+2pts YoY). This is an
increase of +19pts in the UK&I since 2020/21
and +5pts in the Nordics since 2021/22.
Expert, face-to-face help requires flexible,
skilled and dedicated colleagues. In the
last year, the Group has delivered almost
500,000 hours of learning across the
Group and launched the GM Academy
in the UK&I, upskilling 295 store General
Managers in order to lead high-performing
teams. Additionally, a renewed talent and
people development strategy is being
launched in the Nordics, introducing a
new career track within Sales & Customer
Relations.
Flexibility is important to driving inclusion,
engagement, well-being and productivity,
and helps to create happy colleagues
and customers. We offer hybrid and remote
working options for many colleagues, and
we are focusing on behaviours and culture
to drive the future of work across the
Group – creating stronger opportunities
for colleagues to connect, collaborate
and learn from each other.
Our colleagues’ dedication and skills
ensure Currys is winning. We’re proud of
the progress we’ve made in improving
total colleague reward.
In the UK our latest pay increase was
double the rate of inflation and represents
a further +£8m investment in colleague
pay. Over the past three years, we’ve
raised minimum hourly pay for skilled sales
colleagues by 32%.
In the Nordics, pay increases varied by
country; all Finnish colleagues received an
additional €60 per month, while Danish,
Swedish and Norwegian colleagues
received increases of +2%, +3.1% and +5%
per annum respectively.
Living our vision and values, in a great place to work
Our reputation as an employer is strong,
and our values shape our culture, inspire
our colleagues, and set the standard for
how we deliver our vision. While our values
in the UK&I and the Nordics are distinct,
colleagues across the Group are united by
common principles.
In the UK&I we have a clear people promise,
Welcome to Amazing’, which articulates what
is special and different about working at
Currys. In the Nordics, we refreshed our values
under our new ‘Different Together’ strategy
to better reflect our identity and address
employee feedback. Extensive engagement
led to the adoption of ‘We win together,
play together, grow together and are proud
to be different together’, aligning more
closely with our culture and future direction.
We’re committed to creating a diverse and
inclusive place to work, where everyone
feels they belong. This is important not just
for our colleagues, but so we reflect our
diverse customers, and help everyone to
enjoy amazing technology. In the Nordics,
we conducted an extensive survey to
gain insights into the demographics of
our employee base, leading to our new
Diversity & Inclusion strategy. In the UK&I our
four employee networks (Pride at Currys,
Disability at Currys, Embrace and Women’s
Network) have over 1,800 members and
ran over 20 events in 2024.
Our Group engagement score for
authenticity (I feel comfortable being
myself at work) is 87 (+8pts above the
global benchmark), and we have seen a
+4pt increase Yo2Y for colleagues feeling
a sense of belonging across the Group.
Colleague health and well-being remains
a priority, through a range of well-being
resources, benefits and tailored support,
such as our 500 accredited mental health
first aiders across the UK&I. Our Group
engagement score for well-being has
increased to 78 (+7pts YoY).
We put our customers first.
We win together.
We own it.
20 Currys plc Annual Report & Accounts 2024/25
31%
30%
29%
27%
27%
25%
19/20
20/21
21/22
22/23
23/24
24/25
22/23
23/24
24/25
+31%
Yo2Y
22/23
23/24
24/25
+11%
YoY
30%
Online
only
20%
In-store
only
50%
Both online
and
in-store
22/23
23/24
24/25
+33%
Yo2Y
Our strategy: Easy to Shop
Easy to
Shop
We are clear on our promise to customers and
are proud that we exist to sell to customers,
to help each of them discover and choose
the amazing technology that’s right for them,
however they shop with us. Customers expect
us to get the basics right: strong range and
availability of products, being trusted on price
and giving an easy end-to-end experience.
We’ll continue to focus on these retail basics,
which are the principal drivers of the customer’s
purchase decision, and of customer loyalty too.
We are there for customers from initial
research through to purchase and beyond.
However, we are determined to keep working
hard to take the customer experience to the
next level. We are obsessed with becoming
easier to shop, we make it easy to search, find,
buy, checkout and return, from pre-purchase
to post-purchase. In turn this will help us
improve conversion and grow market share.
Getting it ‘Right First Time’ is a big part of this.
It is good for the customer when we get the
likes of delivery, collection and repair right
first time. The customer likes it when we arrive
at the appointed time, with the right product,
undamaged, with the colleagues and the
parts necessary to install it there and then.
It’s also good for Currys, as it saves us the
cost of having to do it a second time.
We continue to build a better end-to-end experience for customers, however they choose
to shop with us. This means combining expert advice with seamless, convenient and
easy shopping experiences, helping customers choose and afford the full solution for
their needs. We put the customer first in everything we do and are clear on our promises,
including our commitments to play our part in society and to protect our environment.
Customers prefer our omnichannel model…
Customers prefer omnichannel
(1)
We’re strongest when we offer the best of both online and
stores to customers, making it easier for them to shop as they
prefer. Customers value stores for getting hold of the product
urgently, to see, touch and feel products before buying, for
expert advice and in-store services. They value online for
convenience, range and availability. Most customers use
both channels.
We have both, and we are making the most of this model.
We are proud to sell complete solutions to customers,
assembling and providing the complete solution for customers
in a way that is valuable for them and profitable for us.
Solution-selling ensures the customer gets everything they need,
and that we make more margin.
… with more customers choosing to shop
in both channels
Omnichannel as proportion
of total UK product sales
UK&I Order & Collect
revenue
UK&I Online-in-store revenue
Nordics Order & Collect
revenue
(1) Customer survey of 12,587 UK&I customers between May 2024 – April 2025. Q: Which of the following best describes how you have browsed/shopped for electricals in the
last 12 months.
21
Financial Statements Investor InformationGovernanceStrategic Report
A network of stores that is close to customers
Our scale surpasses that of our closest competitors with 296 stores in the UK & Ireland, and 412 in the
Nordics (including 175 franchise stores). These locations serve as places for discovery, advice and service
while they are the quickest way for customers to access the products they need. With 75% of the UK
population within 15 minutes of a Currys store and 96% within 30 minutes, this extensive network ensures
efficiency and a great customer experience.
UK & Ireland stores Nordics stores
We’re investing in both stores
In the UK, we re-engineered 115 stores to dedicate more space
to categories that are more profitable, and to allow more room
for expansion into new categories, such as; health and beauty,
pet tech, portable power, and fitness – in line with customer
needs and the latest trends. Seasonal ranges will include the
launch of categories such as BBQs and gardening equipment
in summer, back to school tech and supplies in the autumn,
and new gifting ranges and services in winter.
We added ESEL to 100 UK stores. This is an innovation that has
been successful in the Nordics and creates a better customer
experience, allows more nimble pricing and saves colleagues’
time. We aim to roll out ESEL to all remaining stores by 2025/26.
…and online
Our main websites (currys.co.uk, Elkjøp.no, elgiganten.se, elgiganten.
dk and gigantti.fi), receive over 500m visits per year. In the Nordics
we moved our front end development in house, and fully migrated
to our Next Level platform, saving £2m per year, while increasing site
speed and accelerating change processes. Across both markets the
continual improvement programme has seen over 200 changes
that are designed to improve the shopping journey, from easier
navigation, searching and filtering, through to an easier checkout
with enhanced payment options. This has led to a +25bps increase
in conversion in the UK and a +22bps increase in conversion in the
Nordics, driving the growth of these businesses. In conjunction we
have improved the online journey for Order & Collect, and together
with better store processes, this has driven +15% growth in Order
& Collect revenue, which now represents over 34% of our Group
online revenue, +210bps YoY.
We help you afford
amazing tech
We help get
you started
We help give your
tech longer life
We help you get
the most out of
your tech
22 Currys plc Annual Report & Accounts 2024/25
Our strategy: Customers for Life
Customers
for Life
As the leading technology retailer in all our
markets, with the ability to serve customers
across both channels, we have a significant
opportunity to increase customer loyalty
and share of wallet through utilising and
harnessing our services.
Good data helps us better understand,
measure, track, target, and tailor our
propositions to our most valuable customers,
and we are continuing to make progress
on improving this capability. Our services,
including credit, help us build longer-lasting
and more valuable relationships with
customers.
Our credit offer helps customers access
the tech they need, want and desire. It
puts technology in the hands of millions of
customers who otherwise couldn’t afford it.
Beyond this, credit customers are happier,
more loyal and spend more on products
and services. In turn this helps us build more
customers for life and grow profitability as
a result.
Services are profitable on their own, and
are a big source of recurring, higher margin
revenue. More importantly, they help
customers make more sustainable choices
and they drive increased customer loyalty.
We want to build more valuable relationships with our customers, and this means doing
more than periodically selling them a box. We continue to help customers afford and
enjoy (as well as choose) their technology for life. We do this through our credit and
services, while harnessing our data to create more relevant and personalised content,
offers and touchpoints.
2.6m
+15% YoY
Currys flexpay customers
21.9%
+180bps YoY
Currys flexpay adoption
5.5m
+17% YoY
Order & Collect units
9.6m
+2% YoY
Deliveries
1.6m
+6% YoY
Installations
3.1m
Repair plans sold
11.9m
Total active repair plans
5.5m
E-waste products
collected
2.2m
+26% YoY
iD Mobile subscribers
We offer a wide range of services, including connectivity
We are uniquely positioned within tech
retail to help customers afford amazing
technology through credit, to get started
with delivery, installation and set-up, help
give tech a longer life through protection,
repair, trade-in and recycling, and get
the most out of tech through connectivity,
subscriptions and tutorials.
Services enable us to keep talking to
customers and are a significant source of
revenue in their own right. They drive higher
in-year profits and long-term recurring
revenue and our world-class repair
capabilities stand us out from the crowd.
Services will remain central to our
agenda: they are our most differentiated
capabilities, fulfil important customer
needs and are a large source of higher
margin, recurring revenue.
23
Financial Statements Investor InformationGovernanceStrategic Report
21.9%
20.1%
17.7%
13.3%
10.8%
11.2%
19/20
20/21
21/22
22/23
23/24
24/25
9.9m
10.1m
8.9m
8.8m
8.5m
9.8m
19/20
20/21
21/22
22/23
23/24
24/25
£1.1bn
£0.9bn
£0.9bn
£0.7bn
£0.6bn
£0.5bn
19/20
20/21
21/22
22/23
23/24
24/25
2.0m
1.9m
1.8m
1.7m
21/22
22/23
23/24
24/25
2
.5m
2
.0m
1
.5m
1
.0m
0
.5m
0
m
£20.32
RPU
(1)
£13.82
RPU
(1)
1.1m 1.1m
1.2m
1.3m
1.8m
2.2m
As part of our mission to not just sell
technology, but help customers afford,
install, repair and protect amazing
technology, we launched Currys flexpay in
October 2024 as a credit service that gives
customers extra flexibility when purchasing
their tech. Customers can choose to pay
through fixed monthly payments or via
the buy now, pay later feature, and gain
exclusive access to a range of low rate
and interest free promotional credit offers
on selected products.
Currys has grown its active credit customer
count to over 2.6m, and these customers
are our happiest, with NPS scores up +13pts
YoY, higher than non-credit customers.
They spend more (+10% higher average
transaction value), are more likely to
purchase complete solutions and linked
products (+13% higher attach rates), and
are nearly twice as likely to return and shop
again at Currys within 12 months.
Currys flexpay launches at a time when
over 20% of eligible spending is done
through credit. This makes it our most
popular credit offering, with spending
now surpassing that made on credit
card transactions.
Once customers have their tech, they want
to keep it working. Currys is uniquely well
placed to keep tech working as we are
the only tech retailer that operates its
own repair facilities, allowing us to offer
customers the protection they want at
good value.
The result of this can been seen in the 11.9m
protection plans in place across the Group.
During the year, our team of almost 1,500
engineers successfully completed 1.6m
customer repair activities, both at our repair
centres and in customers’ homes.
iD Mobile is our award-winning mobile virtual network
operator in the UK. In partnership with Three, its blend
of affordability, flexibility and a feature-rich offering
has earned it a reputation as the ‘value’ network.
iD Mobile has experienced substantial growth. In
2024/25, thanks to a value-driven proposition that’s
resonating with consumers, it added 0.5m subscribers
to reach the 2.2 million milestone.
iD Mobile represents an important source of growing,
recurring and predictable revenue.
Currys flexpay – Taking credit to the next level
Giving tech longer life through our unique repair capabilities
iD Mobile – a rapidly growing asset that’s resonating with consumers
UK&I credit adoption UK&I credit sales
UK&I active repair plans Nordics active repair plans
19/20 20/21 21/22 22/23 23/24 24/25
18/19 19/20 20/21 21/22 22/23 23/24 24/25
Source: Currys internal information
(1) RPU – Revenue per user
Drivers of gross margin
We will continue to improve gross margins.
We will achieve this through focusing
on ‘Sold With’ solutions, our services,
monetising our improving customer
experience and continuing to improve
marketing and promotional efficiency.
We will continue to optimise our supply
chain, channels and service operation
costs, and we will continue to leverage
our ever improving understanding of
end-to-end profitability, and not chase
less profitable sales.
24 Currys plc Annual Report & Accounts 2024/25
21/22
24/25
Long Term
Target
22/23
23/24
24/25
+39%
Yo2Y
17.7%
20.1%
21.9%
22/23
23/24
24/25
+380bps
Yo2Y
1.8m
1.9m
2.0m
8.9m
10.1m
9.9m
22/23
23/24
24/25
19%
30%
40%
22/23
23/24
24/25
+21pts
Yo2Y
11%
20%
29%
22/23
23/24
24/25
+18pts
Yo2Y
Our strategy: Grow Profits
Grow
Profits
In a business that is low margin, highly
discretionary and vulnerable to economic
downturns, discipline on margins and costs
is important. However, in a business that is
highly operationally leveraged, growing sales
profitably is important to increasing profits
and building resilience into our business model.
We’re unlocking new avenues of profitable
growth through what we sell, who we sell to
and how we sell it. In the next year we will
focus on four key areas.
Computing and gaming are seeing renewed
demand, driven by the post-pandemic PC
replacement cycle, Windows 10 phase-out,
and rapid AI adoption. With over 75% share
in Windows AI computing, we’re the clear
retail leader. In gaming, upcoming launches
like Nintendo Switch 2 and the ROG Xbox Ally
handheld are set to fuel further momentum.
New products is an area where we can drive
incremental sales from generally higher margin
categories. We are targeting growth
in categories where we are underweight
(like gaming accessories), in emerging tech such
as the innovations in health & beauty and in
adjacent, non-tech categories like BBQs, where
our capabilities give us a competitive edge.
Finally, our B2B business is accelerating
following targeted investment and
reorganisation. With strong early traction, we
aim to double UK&I B2B sales within three years.
We continue to grow profits, by growing revenue through increasing share of wallet
and new sources of profitable growth, managing margins and reducing costs.
Solution selling
UK&I ‘Sold With’ adoption Nordics value added
services adoption
Higher services adoption
UK&I credit adoption Active protection plans
Monetising the improved
customer experience
D&I&R revenue per order
(1)
Not chasing less
profitable sales
Reduced supply chain and
service operation costs
Monetising improved data and
analytics:
End-to-end profitability model
Improved marketing and
promotional efficiency
Improved pricing discipline
Repeat visit rate
(1) D&I&R – Delivery, Installation and Recycling revenue.
UK & I Nordics
25
Financial Statements Investor InformationGovernanceStrategic Report
0.3
%
19/20 20/21 21/22 22/23 23/24 24/25
Target
1.9%
2.1%
2.8%
0.6%
2.9% 2.9%
1.9%
>3.0%
19/20
20/21 21/22 22/23 23/24 24/25
Target
3.6%
3.5%
3.5%
1.7%
2.1%
>3.0%
0.7%
Costs
We treat every pound spent in the business as if it was our own. We must take costs out of the business to offset the impact
of inflation and to increase our profits. We will continuously look to make savings across our cost base, by renegotiating or
retendering contracts, improving marketing efficiency, streamlining IT expenditure through system consolidation, and optimising
logistics, operations and head office payroll. Where possible head office and IT payroll will be reduced.
Our efforts are concentrated on four areas
Supply chain
Getting our supply chain
working as effectively as it
possibly can be and also
the outsourcing of our
warehousing and logistics.
Goods not
for resale
Retendering contracts
and consolidating
supply base.
Stores
Retraining and
multiskilling colleagues,
removing tasks.
IT & central
Simplifying processes,
removing duplication and
low value add tasks and
moving IT to the cloud.
EBIT margin target
Through these actions we are confident in achieving an adjusted EBIT margin of at least 3% in both UK&I and Nordics.
In the UK&I we are close to this level. In the Nordics we have confidence in returning to 3% margins and expect to do so
sooner if the consumer environment improves.
UK&I adjusted EBIT margin (%)
(1)
Nordics adjusted EBIT margin (%)
(1) UK&I adjusted EBIT margin in 22/23 includes a non-repeat £30m mobile revaluation which accounts for 0.6% of total UK&I adjusted EBIT margin.
26 Currys plc Annual Report & Accounts 2024/25
Capable and Committed Colleagues
Delivering a great customer experience requires a great colleague experience
At Newark, Currys employs over 1,000 repair engineers working to give tech longer life. Many of these
experts are trained in-house, with 28 apprentices having been trained up in the last year. The average
tenure of the colleagues is ten years, as the culture of continuous innovation drives loyalty.
This culture drives benefits for the business, as innovation in areas including RepairLive and AI have delivered savings for the Group through
reducing the cost to repair products.
Our colleagues lead our innovation to give tech longer life through our continuous improvement programme, where our expert colleagues
are encouraged to share their ideas though out Continuous Improvement initiative.
Strategy in action – Case study on Newark
Newark is the centre of our UK supply chain and
home to one of Europe’s largest tech repair centres
Our full range of services and support makes it easy for our customers to discover, choose, afford and
enjoy the right technology to the full. In the UK&I, Newark is at the heart of our extensive distribution
network, enabling fast and efficient delivery to stores and customer homes.
Almost 3m products are processed
each year for returns or to be repaired,
refurbished or recycled.
1,500,000
sq ft
2,600
People
27
Financial Statements Investor InformationGovernanceStrategic Report
Sources: Currys Internal information
We help get
you started
Delivery | Installation | Set up
We help you get
the most out of
your tech
Connectivity | Help & support
Tutorials | Subscriptions
We help give your
tech longer life
Protection | Repair | Refurbish
Trade in | Recycle
We help you
afford amazing
tech
Credit
Services: £814m revenue
£1.1bn
of sales on Credit
23/24 24/25
Recurring service revenue
UK&I Nordics
Easy to Shop
Distributing stock all over the UK and
Ireland, supported by our well established
network and 296 stores
Our customers tell us that they prefer omnichannel. Whether a
customer chooses to shop online, in-store or through a mix of
both channels, every product that a customer purchases starts
its journey at Newark before being delivered to one of our
296stores or direct to the customer’s home.
Newark is at the heart of our supply chain, receiving over
28m units per year, from over 200 different suppliers and able
to flex quickly between stores and online. Currys can get the
products that customers want and allow them to shop how
they choose, resulting in happier customers.
Customers for Life
Built through our range of services –
Newark is at the heart of our delivery,
installation and repair services
At Currys, we do more for customers than
periodically sell them a box, and our operations
at Newark are key to our operations.
We help get customers get started. Last year we delivered
2.9m big-box items to customer homes across the UK&I,
completing 900k installation services.
We help give tech longer life. The 9.9m active Care & Repair
plans in the UK&I are serviced by our operations in Newark.
This makes us uniquely placed among technology retailers
in our markets as all competitors outsource repair services,
resulting in a less differentiated service.
Tailored propositions
valued by customers
Competitive prices
Help to make
sustainable choices
Delivered reliably
Grow Profits
Newark is central to both realising cost savings and delivering higher margin, recurring revenue.
Cost savings have come through more
efficient logistics and distribution,
streamlining returns and through maximising
the value of repairs through refurbishment
and parts harvesting.
Repair services are a significant source
of high-margin, recurring revenue, all
supported by the unique capabilities
that we have in Newark.
28 Currys plc Annual Report & Accounts 2024/25
Our stakeholders
Section 172 statement
Section 172(1) statement
Section 172(1) of the Companies Act 2006
requires each director to act in the way he
or she considers, in good faith, would be
most likely to promote the success of the
Company for the benefit of its members
as a whole and in doing so have regard
(amongst other matters) to the:
likely consequences of any decisions in
the long term;
interests of the Company’s employees;
need to foster the Company’s business
relationships with suppliers, customers
and others;
impact of the Company’s operations on
the community and environment;
desirability of the Company maintaining
a reputation for high standards of
business conduct; and
need to act fairly as between members
of the Company.
This statement explains how the Board has
embedded stakeholder considerations
into its decision-making including two case
studies and, for each of the Company’s key
stakeholder groups, the key matters that
the Board considered during the year.
The Board has identified its key
stakeholder groups as being:
(1) customers, (2) colleagues,
(3) shareholders, (4) suppliers and
partners, and (5) communities and
environment.
How the Board gains feedback on stakeholder views and considers stakeholder interests
in decision-making
Stakeholder management
The Group’s purpose is embodied in its
vision – We help everyone enjoy amazing
technology, setting the overall context
for the Company and the Board. The
Company’s values are embedded across
the business and set out in the Colleague
Code of Conduct. At the heart of these
values is a commitment to run a business
which complies with all applicable laws
and regulations while keeping colleagues
and customers safe, respecting the
diversity and dignity of everyone we
interact with, protecting the business assets
and reputation and delivering value for
our stakeholders.
A clear corporate governance structure is
in place which, together with the Group’s
Delegation of Authority Policy, ensures
that business decisions are made by
the appropriate people and in the
appropriate forum (in accordance with
the terms of reference of that forum).
The Board acknowledges that decisions
made will not necessarily result in a
positive outcome for every stakeholder
group. By considering the Group’s purpose,
vision and values together with its strategic
priorities and having a process in place for
decision-making, the Board does, however,
aim to make sure that all decisions are
considered and made following reflection
across a broader view of stakeholder
considerations.
Non-executive directors receive
stakeholder feedback and insights both
through their direct access to the Group’s
key stakeholders and through regular
reports from the management team,
including updates on customer satisfaction
metrics and comments.
Directors meet colleagues from a range
of areas of the business during offsite
Board meetings and store visits and receive
colleague engagement survey results,
and a non-executive director attends the
International Colleague Forum meetings,
while another non-executive director attends
the Leadership Inclusion Forum meetings.
All Board members are available to meet
with shareholders on request and several
meetings including non-executive directors
have taken place in the year. The Board
receives an update from the Investor
Relations team including shareholder
feedback at every meeting and regularly
meets with the Company’s brokers.
The Group Chief Executive’s report at
each Board meeting includes key updates
on suppliers and partners, and the
Group Chief Executive participates in key
meetings with the Group’s main suppliers.
Non-executive directors meet with
management to discuss sustainability
topics at the Environment, Social and
Governance Committee.
Directors receive a briefing on s172(1) duties
as part of their induction programme.
The pre-read for each Board and
committee meeting includes, for reference,
a summary of section 172(1) responsibilities
immediately after the meeting agenda.
To ensure that the impact on stakeholders
is duly considered, the Company Secretary
ensures that Board and committee papers
include appropriate consideration of the
impact on each stakeholder group before
papers are circulated to the directors.
The Chair of the Board ensures that
stakeholder considerations are sufficiently
discussed during Board decision-making
in meetings.
The Board challenges whether any
decision made is the ‘right thing to do’ to
ensure a fair long-term outcome for all
stakeholders including relationships the
Company has with external bodies and
the impact on the communities the Group
operates in.
Director
context
Understanding
stakeholder interests
Board
decisions
29
Financial Statements Investor InformationGovernanceStrategic Report
Case study:
Growth of Business to Business (‘B2B’)
Case study:
Customer experience
During the year, the Board considered the Group’s B2B strategy in Nordics and UK&I and approved that B2B
continues to be a strategic priority with B2B capability enhanced in both markets and across all functions.
In March 2025 a new Chief Services
Officer role was created to lead and
accelerate performance across Currys
Business, Credit and Services. The Chief
Services Officer is a member of the
Executive Committee.
The Board considered the needs and
expectations of our customers and
agreed that business customers would be
better served by distinct B2B specialists
in front-line teams. Investing in B2B offers
and services would enable business
customers to benefit from the Group’s
extensive existing store network, product
range, knowledgeable colleagues and
effective supplier relationships.
The Board considered the impact on
our colleagues. Investment in colleague
training and upskilling and establishing
expert account management services
for business customers would present
additional career development
opportunities for colleagues.
The Board considered the implications
for our shareholders and agreed
that B2B presented a large growth
opportunity that was likely to increase
profits leading to further strengthening
the Group in both markets and improving
long-term shareholder returns.
The directors agreed that the expansion
of B2B was likely to benefit our suppliers
and partners in extending sales of
their products to medium and small
businesses using the Group’s existing
sales channels.
The Board considered our communities
and environment and agreed that the
increasing the scale of the Group’s B2B
customer base would also help drive
the Group’s services and these included
giving technology a longer life through
repair, recycling and reuse, and reducing
the Group’s impact on the environment
including achieving net zero emissions
by 2040.
Oversight and synergies
During the year, the Board received
several updates on customers and
continued to invest in the customer
experience across several Easy to
Shop initiatives.
In the Nordics, this included delivery
of the full operation of the Nordics
Distribution Centre. The increased
capacity has had benefits such as
the Nordics being able to stock Epoq
kitchens in Sweden instead of in Czech
Republic to reduce customer lead times.
In the UK&I, this included re-engineering
the majority of the stores to increase
store space for the products customers
most want to physically see and increase
space for new product categories.
The rollout of electronic shelf labelling
(already in place in the Nordics) is
underway.
The Board received customer insights
from a range of methods including
external market research and analysis
of internal data on transactions, online
behaviours and customer feedback.
These insights are being used to enhance
the customer proposition, shape strategic
priorities and investment decisions and
enhance understanding of the priorities
that customers have.
The Board analysed the insights on our
customers to enhance understanding
of the needs of each customer segment
and ensure that investment decisions
are correctly prioritised. Customers will
benefit from an improved product and
services proposition and store and
online customer journey based on
customer feedback.
The Board considered the possible
impacts on our colleagues. And
agreed that improvements in customer
satisfaction would support improvements
in colleague satisfaction. Initiatives
such as electronic shelf labelling would
reduce colleague hours and increase the
time spent selling to customers.
The Board considered the impact of
the customer insight approach on our
shareholders. The improvements to the
customer experience would enable a
more efficient business with improved
customer and colleague satisfaction
and help accelerate profitable growth
for the Group.
The Board considered the impact on
the Group’s suppliers and partners
and agreed that a proposition based
on customer insights would increase
the efficiency and financial success
of the business for both the Group
and its suppliers and partners.
The Board challenged the possible
impacts on our communities and
environment and noted that initiatives
designed to enhance the customer
experience would also have wider
benefits to improve efficiency and
reduce waste. For example, stocking
Epoq kitchens in Sweden rather than
Czech Republic would lower the
carbon emissions in this area by 75%.
30 Currys plc Annual Report & Accounts 2024/25
How we engage Stakeholder focus How we engaged in 2024/25 How we engaged in 2024/25 Future priorities
Our customers
In store
Online
Social media
Customer centres
Post-sales customer satisfaction survey
ShopLive
RepairLive
Email
Product availability
Product range
Product value and affordability
Product sustainability and ethical
sourcing
Customer journey experience
Services and Credit
Advice and support
Choice of how to purchase; online
or in store
Seamless delivery experience
We deployed a new creative execution and media
strategy during the year which created significant
growth in advertising sales and received positive
feedback from customers.
The Board received updates on customer experience
throughout the year, including deep dive sessions
in May 2024 and December 2024, The directors
reviewed the analysis of customer insights work and
the proposed initiatives to respond to the data and
enhance the customer experience.
The Board visited stores in Norway in October 2024
and in Sweden in March 2025 to gain insights into the
customer experience.
Customer feedback is collected from thousands of customers each week. We use NPS in the UK&I and
Nordics to measure the benchmark against industry leaders, Customer feedback is used to gain insights
and help the business better understand customer expectations and concerns. Machine learning and
AI solutions are used to quantify the sentiment of comments.
During the year, external consultants were used to do complete further analysis of customer
behaviours. The insights gained will be used to further enhance the customer experience.
In addition to deep dives, the Board receives regular updates on customer feedback including in the
Group Chief Executive’s report at each Board meeting.
Expand the proposition and support
for business customers.
Continue to help customers discover,
choose, afford and enjoy the right
technology for them and continue to
deliver Easy to Shop improvements.
Respond to customers’ ever-increasing
concerns on sustainability.
Use customer insights to prioritise
initiatives and build valuable customer
relationships.
Our colleagues
Induction and training programmes
International Colleague Forum
Intranet
Emails
Team meetings
Meetings with line manager
Colleague surveys
Events including annual Peak event in
the UK & Ireland and the Campus event
in the Nordics
Company culture and values
Well-being
Reward
Benefits
Flexible working
Health and safety
Training and development
Inclusion and diversity
Company social purpose and
sustainability
New store-based colleagues who join the business
attend a training event before they start work serving
customers in stores. A separate induction programme
is in place for corporate colleagues.
During the year, a new ‘Amazing Managers’ programme
was launched for managers across the business to
continue to upskill, support and drive consistency
across our manager population.
Regular colleague surveys are used to seek feedback
which is then shared with the Board and used in
decision-making. Colleague engagement reached
record levels during the year with a Group eSat of 82.
Infosys colleagues were included for the first time
this year.
Colleagues that prepare Board and committee papers include their contact details and directors
can contact them directly when they would like further detail.
An International Colleague Forum is in place as a single listening and engagement forum for all
colleagues. Useful feedback obtained from this Forum this year included colleague insights on
barriers to execution and preferred systems and platforms. Non- executive directors met privately with
representatives from the International Colleague Forum in January 2025 to receive direct feedback on
current topics of interest and priorities for colleagues.
Directors visit stores and meet colleagues in person. The Board visited The Academy@Fort Dunlop
during the year to experience the UK&I store colleague induction programme. The Board visited stores
in Norway in October 2024 and Sweden in March 2025 and these visits included spending time with
store colleagues.
Continue to build on high colleague
engagement scores and ensure
that action plans are in place for
opportunities that colleagues have
identified.
Continue to upgrade the tools and
information available to colleagues
(including on the Colleague Hub).
Continue to support colleagues
including guidance and tools such
as Champion Health support from
the Company’s well-being partner.
Our communities and environment
Surveys, forums and web platforms
Website
Annual reports
Social media
Engagement meetings
Charity and supplier partnerships
Multi-stakeholder collaborations
We help everyone enjoy amazing
technology
Being a responsible contributor to society
Being a good employer
Having sustainable business practices
Minimising impact to the environment and
addressing climate change
The Board has an ESG Committee to enable
increased Board-level focus on ESG activities in the
Group for internal and external stakeholders and
our communities. More information is available on
page 103.
The Company has a Sustainable Business team which
oversees the Group’s charitable partnerships and
environment initiatives including engagement with
external stakeholders.
All directors have access to ESG meeting papers and minutes and receive regular updates on ESG
at Board meetings, including from the Chair of the ESG Committee, via the CEO report, and through
deep dive updates such as on circular economy.
The Company continued to work with suppliers, partners and industry bodies to help drive industry
action to improve its use of resources and create circular business models through design, repair,
recycling and reuse. The Company is a member of the Circular Electronics Partnership (‘CEP’), who
maximise the value of components, products and materials throughout their lifecycle.
The Company has worked with the Digital Poverty Alliance (DPA) during the year to lead sustainable
action against digital poverty in our communities.
Continue to deliver under the
three ESG strategic priorities in our
communities: growing our circular,
business models, achieving net zero
emissions by 2040, and helping
eradicate digital poverty.
Continue to partner with external
bodies to support the delivery of
the strategic objectives including the
DPA in the UK and partnerships in the
Nordics that fight digital exclusion.
Our shareholders
Results announcements and
presentations
Annual report & accounts
Annual general meeting
Investor roadshows
Shareholder meetings
Company website
Registrar contact
Consultation with major shareholders
on key topics
Ensuring the long-term sustainable future
of the business
Financial and share price performance
Dividend policy and capital allocation
Current trading
Business strategy and vision
Director remuneration
Shareholder communications and
engagement
ESG issues
The Investor Relations team manages a programme of
regular meetings with the Group’s largest shareholders
and most of these meetings are also attended by at
least one Board director. For other shareholders, the
primary point of contact is the Company’s registrar,
although any matters can be escalated to either the
Investor Relations or Company Secretariat teams as
appropriate.
During the year, the Remuneration Committee Chair
held several meetings with the Company’s largest
shareholders to discuss the Remuneration Policy to
be submitted to shareholders at the Annual General
Meeting (‘AGM’) in 2025.
The Board receives updates from the Investor Relations team at every scheduled Board meeting.
These include updates on any material changes to the composition of the shareholder register,
a summary of investor interactions that have taken place during the period including investor
questions and topics discussed.
The Board receives updates from the Company’s brokers periodically and these include shareholder
feedback and market sentiment. The Board last received an update from its brokers in January 2025.
The Company completes an analysis of its shareholder register each year to ensure that the annual
general meeting is held in the location that is accessible to as many of the Company’s shareholders
as possible. The meeting was held in central London in September 2024 and all of the directors
spent time with shareholders after the conclusion of the formal meeting.
Continue regular engagement
with shareholders.
Enhance disclosures in annual reports
and accounts and on the Company’s
website to provide more information
on topics of most interest to
shareholders including ESG matters.
Our suppliers and partners
Formal engagement strategy including
regular visits and meetings
Supplier relationship management
team
Supplier questionnaires
Due diligence process for new suppliers
Strong customer demand
Good collaboration and
communications
Reliability
Value
Health and safety
Compliance
Sustainability and ethical sourcing
The Board receives regular feedback on substantive
supplier and partner matters via the Group Chief
Executive and the Chief Commercial Officer.
A supplier conference was held in London in March
2025 to share key messages with suppliers and
partners and to foster collaboration.
A formal engagement strategy is in place for each key supplier and partner. This strategy is customised in
each case but includes regular meetings and calls between the Group Chief Executive and his counterpart
at the supplier company and between the Chief Commercial Officer and his counterpart. This is supported
by a team of colleagues engaging regularly to assess progress against agreed business plans.
A suite of policies and standards are in place to ensure that suppliers and partners adhere to high
ethical standards including prevention of modern slavery and anti-bribery. More information on this
is available in the Sustainable business report on page 51.
The Group Chief Executive participates in regular meetings with the Group’s largest suppliers and
partners and receives regular updates on all suppliers and partners from the Chief Commercial Officer.
Collaborate with suppliers and
partners to drive shared ESG goals
including minimising the Group’s impact
on the environment.
Continue to maintain healthy
reciprocal relationships that benefit
each of the stakeholder groups.
Our stakeholders
Section 172 statement continued
31
Financial Statements Investor InformationGovernanceStrategic Report
How we engage Stakeholder focus How we engaged in 2024/25 How we engaged in 2024/25 Future priorities
Our customers
In store
Online
Social media
Customer centres
Post-sales customer satisfaction survey
ShopLive
RepairLive
Email
Product availability
Product range
Product value and affordability
Product sustainability and ethical
sourcing
Customer journey experience
Services and Credit
Advice and support
Choice of how to purchase; online
or in store
Seamless delivery experience
We deployed a new creative execution and media
strategy during the year which created significant
growth in advertising sales and received positive
feedback from customers.
The Board received updates on customer experience
throughout the year, including deep dive sessions
in May 2024 and December 2024, The directors
reviewed the analysis of customer insights work and
the proposed initiatives to respond to the data and
enhance the customer experience.
The Board visited stores in Norway in October 2024
and in Sweden in March 2025 to gain insights into the
customer experience.
Customer feedback is collected from thousands of customers each week. We use NPS in the UK&I and
Nordics to measure the benchmark against industry leaders, Customer feedback is used to gain insights
and help the business better understand customer expectations and concerns. Machine learning and
AI solutions are used to quantify the sentiment of comments.
During the year, external consultants were used to do complete further analysis of customer
behaviours. The insights gained will be used to further enhance the customer experience.
In addition to deep dives, the Board receives regular updates on customer feedback including in the
Group Chief Executive’s report at each Board meeting.
Expand the proposition and support
for business customers.
Continue to help customers discover,
choose, afford and enjoy the right
technology for them and continue to
deliver Easy to Shop improvements.
Respond to customers’ ever-increasing
concerns on sustainability.
Use customer insights to prioritise
initiatives and build valuable customer
relationships.
Our colleagues
Induction and training programmes
International Colleague Forum
Intranet
Emails
Team meetings
Meetings with line manager
Colleague surveys
Events including annual Peak event in
the UK & Ireland and the Campus event
in the Nordics
Company culture and values
Well-being
Reward
Benefits
Flexible working
Health and safety
Training and development
Inclusion and diversity
Company social purpose and
sustainability
New store-based colleagues who join the business
attend a training event before they start work serving
customers in stores. A separate induction programme
is in place for corporate colleagues.
During the year, a new ‘Amazing Managers’ programme
was launched for managers across the business to
continue to upskill, support and drive consistency
across our manager population.
Regular colleague surveys are used to seek feedback
which is then shared with the Board and used in
decision-making. Colleague engagement reached
record levels during the year with a Group eSat of 82.
Infosys colleagues were included for the first time
this year.
Colleagues that prepare Board and committee papers include their contact details and directors
can contact them directly when they would like further detail.
An International Colleague Forum is in place as a single listening and engagement forum for all
colleagues. Useful feedback obtained from this Forum this year included colleague insights on
barriers to execution and preferred systems and platforms. Non- executive directors met privately with
representatives from the International Colleague Forum in January 2025 to receive direct feedback on
current topics of interest and priorities for colleagues.
Directors visit stores and meet colleagues in person. The Board visited The Academy@Fort Dunlop
during the year to experience the UK&I store colleague induction programme. The Board visited stores
in Norway in October 2024 and Sweden in March 2025 and these visits included spending time with
store colleagues.
Continue to build on high colleague
engagement scores and ensure
that action plans are in place for
opportunities that colleagues have
identified.
Continue to upgrade the tools and
information available to colleagues
(including on the Colleague Hub).
Continue to support colleagues
including guidance and tools such
as Champion Health support from
the Company’s well-being partner.
Our communities and environment
Surveys, forums and web platforms
Website
Annual reports
Social media
Engagement meetings
Charity and supplier partnerships
Multi-stakeholder collaborations
We help everyone enjoy amazing
technology
Being a responsible contributor to society
Being a good employer
Having sustainable business practices
Minimising impact to the environment and
addressing climate change
The Board has an ESG Committee to enable
increased Board-level focus on ESG activities in the
Group for internal and external stakeholders and
our communities. More information is available on
page 103.
The Company has a Sustainable Business team which
oversees the Group’s charitable partnerships and
environment initiatives including engagement with
external stakeholders.
All directors have access to ESG meeting papers and minutes and receive regular updates on ESG
at Board meetings, including from the Chair of the ESG Committee, via the CEO report, and through
deep dive updates such as on circular economy.
The Company continued to work with suppliers, partners and industry bodies to help drive industry
action to improve its use of resources and create circular business models through design, repair,
recycling and reuse. The Company is a member of the Circular Electronics Partnership (‘CEP’), who
maximise the value of components, products and materials throughout their lifecycle.
The Company has worked with the Digital Poverty Alliance (DPA) during the year to lead sustainable
action against digital poverty in our communities.
Continue to deliver under the
three ESG strategic priorities in our
communities: growing our circular,
business models, achieving net zero
emissions by 2040, and helping
eradicate digital poverty.
Continue to partner with external
bodies to support the delivery of
the strategic objectives including the
DPA in the UK and partnerships in the
Nordics that fight digital exclusion.
Our shareholders
Results announcements and
presentations
Annual report & accounts
Annual general meeting
Investor roadshows
Shareholder meetings
Company website
Registrar contact
Consultation with major shareholders
on key topics
Ensuring the long-term sustainable future
of the business
Financial and share price performance
Dividend policy and capital allocation
Current trading
Business strategy and vision
Director remuneration
Shareholder communications and
engagement
ESG issues
The Investor Relations team manages a programme of
regular meetings with the Group’s largest shareholders
and most of these meetings are also attended by at
least one Board director. For other shareholders, the
primary point of contact is the Company’s registrar,
although any matters can be escalated to either the
Investor Relations or Company Secretariat teams as
appropriate.
During the year, the Remuneration Committee Chair
held several meetings with the Company’s largest
shareholders to discuss the Remuneration Policy to
be submitted to shareholders at the Annual General
Meeting (‘AGM’) in 2025.
The Board receives updates from the Investor Relations team at every scheduled Board meeting.
These include updates on any material changes to the composition of the shareholder register,
a summary of investor interactions that have taken place during the period including investor
questions and topics discussed.
The Board receives updates from the Company’s brokers periodically and these include shareholder
feedback and market sentiment. The Board last received an update from its brokers in January 2025.
The Company completes an analysis of its shareholder register each year to ensure that the annual
general meeting is held in the location that is accessible to as many of the Company’s shareholders
as possible. The meeting was held in central London in September 2024 and all of the directors
spent time with shareholders after the conclusion of the formal meeting.
Continue regular engagement
with shareholders.
Enhance disclosures in annual reports
and accounts and on the Company’s
website to provide more information
on topics of most interest to
shareholders including ESG matters.
Our suppliers and partners
Formal engagement strategy including
regular visits and meetings
Supplier relationship management
team
Supplier questionnaires
Due diligence process for new suppliers
Strong customer demand
Good collaboration and
communications
Reliability
Value
Health and safety
Compliance
Sustainability and ethical sourcing
The Board receives regular feedback on substantive
supplier and partner matters via the Group Chief
Executive and the Chief Commercial Officer.
A supplier conference was held in London in March
2025 to share key messages with suppliers and
partners and to foster collaboration.
A formal engagement strategy is in place for each key supplier and partner. This strategy is customised in
each case but includes regular meetings and calls between the Group Chief Executive and his counterpart
at the supplier company and between the Chief Commercial Officer and his counterpart. This is supported
by a team of colleagues engaging regularly to assess progress against agreed business plans.
A suite of policies and standards are in place to ensure that suppliers and partners adhere to high
ethical standards including prevention of modern slavery and anti-bribery. More information on this
is available in the Sustainable business report on page 51.
The Group Chief Executive participates in regular meetings with the Group’s largest suppliers and
partners and receives regular updates on all suppliers and partners from the Chief Commercial Officer.
Collaborate with suppliers and
partners to drive shared ESG goals
including minimising the Group’s impact
on the environment.
Continue to maintain healthy
reciprocal relationships that benefit
each of the stakeholder groups.
32 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Our approach
Our vision, to help everyone enjoy amazing technology, has a powerful social purpose
at its heart. We believe in the power of technology to improve lives, helping people stay
connected, productive, fit, clean, healthy and entertained. We’re here to help everyone
enjoy those benefits and with our scale and expertise we are uniquely placed to do so.
We’re fully committed to operating
a responsible business and driving
meaningful difference through long-term
objectives. We’re acutely aware that
electronic waste is the world’s fastest
growing waste stream and is expected
to grow to nearly 82m tonnes by 2030.
We have to face facts: we can’t keep
throwing stuff away. Our relationship with
tech needs to change and as a leading
technology retailer, we’re uniquely
placed to lead the way in changing this
relationship. We believe there’s a far
better way – better for customers, better
for us, better for communities and better
for the planet. And that better way is to
give technology a longer life.
We are focused on three strategic
priorities:
We will improve our use of resources
and create circular business models.
We will achieve net zero emissions
by 2040.
We will help eradicate digital poverty.
We are uniquely positioned within tech
retail to help give technology a longer
life through protection, repair, trade-in
and recycling. Central to this offering is
one of Europe’s largest technology repair
centres, our facility in Newark and the
repair service business in the Nordics.
Giving tech a longer life is attractive
to customers, positions the Group as
a long-term sustainable business and
also supports our aim to achieve net
zero emissions by 2040 and to help
eradicate digital poverty. This approach,
whether experienced in-store or online,
is supported in all our markets.
Materiality
As part of our commitment to robust
corporate governance and sustainable
business practices, we regularly review
our performance, reflect on stakeholder
views, and undertake benchmarking and
horizon scanning to ensure our strategy
remains relevant.
In preparation for meeting future
requirements of the EU Corporate
Sustainability Reporting Directive
(‘CSRD’), we undertook a double
materiality assessment (‘DMA’) for the
Group to identify the environmental,
social and governance matters that
are most material to our business and
our stakeholders. This assessment was
conducted in alignment with the European
Financial Reporting Advisory Group
(‘EFRAG’) guidelines, ensuring adherence
to best practices and a forward-looking
approach to sustainability reporting.
The assessment evaluated sustainability
matters through two lenses: this includes
the actual or potential impact of our
activities on the environmental, social,
governance (‘ESG’) factors (Impact
materiality) and evaluating ESG issues that
can reasonably be expected to affect
our financial performance, position or
value creation in the short, medium or long
term (Financial materiality). Through this
we were able to identify the sustainability
topics, subtopics and sub-subtopics most
critical to our operations, wider value
chain and stakeholders.
The sustainability matters that were
identified as material were evaluated
and validated by our Executive
Committee and ESG Committee, ensuring
alignment with our strategic priorities and
stakeholder expectations. The results
support a continued focus on our three
strategic priorities identified in 2021/22
– circular business models, net zero
emissions and helping eradicate digital
poverty. We will continue to take action
that integrates the results of our DMA
into the Group’s strategy and business
planning. We will report in line with
CSRD requirements in 2027/28.
Governance
The ESG Committee of the Board
approves the Group’s ESG strategy
and policies, overseeing delivery and
the management of ESG risks and
opportunities. The ESG Committee
is comprised of three non-executive
directors of the Board. Read more
about the Committee on page 103.
Our strategy is driven and delivered
by our colleagues including subject
matter experts that are fully integrated
across our business. Their work is led and
championed by the Group Sustainability
& ESG Director and overseen by the
Group Sustainability Leadership
Team (‘GSLT’). Chaired by Executive
Committee member, Paula Coughlan,
our Chief People, Communications and
Sustainability Officer, the GSLT sets
the Group’s Sustainability and Social
Impact strategy and recommends it to
the Board for approval. The GSLT also
set and oversee the delivery of the
Group’s sustainability objectives
and key performance indicators (‘KPIs’)
including oversight of the management
of ESG risks. They review and submit
progress to the Executive Committee
and ESG Committee.
Elkjøp Nordic and our UK Customer
Repair Centre in Newark are ISO 14001
certified, and we use the Environmental
Management system to continuously
improve our environmental performance.
We also have continued certification of
our Energy Management standard with
ISO 50001:2018 for our UK & Ireland
estate and fleet.
Sustainability
33
Financial Statements Investor InformationGovernanceStrategic Report
Our performance
We make it easy to understand our progress. We set clear
targets and commitments and report on progress and
performance. We’re serious about our responsibilities and
want to inspire more engaged colleagues and build a business
investors feel good about investing in. We’re proud of our high
colleague engagement scores on sustainability and that these
continue to increase. Environmental targets continue to feature
in our annual bonus scorecard with a metric on e-waste
collection volumes (5%). Read more about our remuneration
on pages 124-125.
We’re proud of our achievements. Our performance has been recognised
in a number of ratings and assessments of our business, including:
Rating provider Score Date
MSCI A April 2025
S&P 45 February 2025
Sustainalytics 13.7 May 2025
FTSE 4 June 2024
CDP B February 2025
Risk
The business has a systematic approach to ESG risk management.
Our approach has been benchmarked against other leading
organisations. Details on our principal risk on sustainability is
available on page 57. This risk is monitored by the ESG Committee
and the Executive Committee, with the aim of better managing the
broad spectrum of ESG risks.
The ESG Committee, supported by the GSLT, regularly assess
and quantify ESG risks (including identifying any new and
emerging risks) and recommend to the Board and Audit
Committee any changes required to those risks already
identified. We look to ensure our ESG risk assessment and
classification remains appropriate and suitable for our business.
In this report:
Our strategic priorities
Read more about our strategic priorities,
achievements, and next steps on pages
34-35.
Engagement
Read more about our stakeholder
management on pages 28-31.
Taskforce on Climate-related Financial
Disclosures (‘TCFD’)
Read our TCFD disclosures on pages 39-47.
On our Group website at
www.currysplc.com:
Governance
Read more about governance.
Read the Terms of Reference for the
ESG Committee.
Management systems
Certifications of our Energy and
Environmental Management systems.
Policy
Details of our sustainability policies and
standards, which are reviewed regularly.
Tax
Read our Tax strategy.
Our colleagues
Our capable and committed colleagues
are our greatest asset. Our colleague
engagement is world-class and our
colleagues are passionate about helping
customers discover, choose, afford and
enjoy amazing technology. We are united
by a common set of values that sit at the
heart of who we are as a business.
Read more on pages 18-19 about how we are
focused on:
Highly engaged, high-performing teams,
with the best talent.
Working as one business that is flexible
and affordable.
Living our vision and values, a great place
to work.
We help everyone enjoy amazing technology
Social
Impact
We will help
eradicate digital
poverty
Circular
Economy
We will give tech
a longer life
Climate
Action
We will achieve net
zero emissions
by 2040
Stakeholder input
Stakeholder input
Good Governance
Responsible sourcing
Being a good employer
34 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Our strategic priorities and achievements
Our Sustainability and Social Impact strategy is proposed by our Group Chief Executive
and approved by our ESG Committee. Our strategy reflects those issues that are most
important for our business, our stakeholders and our value chain.
Our material issues What we do Link to UN Sustainable Development Goals What we did this year Achievements What we will do next
Circular economy
Objective: We will improve our
use of resources and create
circular business models.
Read about our focus on circular
economy and giving technology
a longer life on pages 36-38.
We are a leader in
extending the life of
technology through repair,
recycling and reuse.
We work together
with manufacturers
and suppliers to offer
customers more efficient
and responsibly sourced
products.
How our activities support key targets:
8.4 – We help customers to make more sustainable
buying decisions, enabling them to live more resource
efficient lifestyles.
12.5 – Our work to give tech a longer life is helping
change people’s relationship with tech and reduce
waste generation through incentivising and enabling
more recycling and reuse.
13.1 – Through our marketing, communications and
touchpoints with customers, we are focused on helping
raise awareness of environmental impacts.
Making repair an easy and attractive
option for customers, including launching
new UK repair programmes for Microsoft
Surface laptops and Xbox devices.
Continued to build on our UK Cash for Trash
plans by launching partnerships with Cancer
Research and Deloitte.
Increased focus on our trade-in offer and
made the journey even easier for customers
in the Nordics.
Increased sales of refurbished tech in both
the UK&I (+11%) and the Nordics (+29%).
Worked closely with Government
departments and hosted ministerial visits
to help inform policy making on e-waste
and tech repairability.
11.9m
active care services and tech insurance
plans across the Group
1.6m
customer repair activity across our Group
to keep tech working
5.5m
units of e-waste collected across our
Group for reuse or recycling
Launch updated Elcare strategy on repairs
in the Nordics and grow market share.
Increase understanding of how repairs help
reduce and/or avoid the creation of GHG
emissions.
Continue to work with Government to provide
a business perspective in repair, recycling and
reuse of tech.
Continue to work with our suppliers to make
further improvements to remove non-essential
plastics from product packaging.
Climate action
Objective: We will achieve
net zero
(1)
by 2040.
Read about our focus on climate
action on pages 39-47.
We are reducing
our impact on the
environment not only
through the energy and
resources used by our
operations, but also in
our wider value chain.
We innovate and
introduce new products
and propositions that
help customers reduce
their energy consumption
and carbon footprint.
How our activities support key targets:
7.2 and 7.3 – Our approach to reducing the impact of
the energy we use includes using renewable sources
and increasing energy efficiency.
12.6 – We report our energy and greenhouse gas
(‘GHG’) emissions publicly and work with our suppliers
to support and encourage them to measure and report
on their own activities.
13.2 – We are embedding climate change matters into
our business strategy and increasing our institutional
capacity on climate change mitigation, adaptation
and impact reduction, and we work with suppliers to
support and encourage them to do the same.
Continued to install LED lighting, replace
gas-powered heating, ventilation and
air conditioning (HVAC’) systems and
expanded our use of vehicles powered
by electric or alternative fuels in the UK &
Ireland.
Engaged with suppliers to gather more
product-level carbon footprint data.
Refreshed our approach to scenario
analysis to assess the impacts of climate
change.
Conducted a climate risk review to
evaluate the climate impact on our
operations and supply chain.
-2.8%
year-on-year reduction in Scope 1 and 2
market-based emissions
-38.5%
total emission reduction from baseline
for Scope 3 purchased goods and services
and use of sold products (categories 1
and 11)
Expand our electric and alternative fuelled
vehicle trials and introduce 50 new electric
vehicles (‘EVs’) in the UK & Ireland.
Continue to install LED lighting and replace
oil-, LPG- and gas-powered HVAC systems.
Continue to work to understand and provide
fuller disclosure on the resilience of our
strategy for our wider supply chain.
Publish a net zero roadmap and climate
transition plan.
Our communities
Objective: We will help
eradicate digital poverty.
Read about our communities
on pages 48-50.
We bring technology
to everyone everyday.
We partner with
charitable organisations
to bring the benefits of
amazing technology
to those who might
otherwise be excluded.
How our activities support key targets:
4.4 – Our Tech4Families programme provides laptops
for school-aged children and their families to support
their education and digital skills competence at home.
Our digital skills volunteering programme is supporting
communities and organisations develop digital skills.
10.2 – Tech4Families supports greater inclusivity in
the digital world, promoting increased education and
social inclusivity. And by supporting the DPA’s advocacy
work, and aligning with the Department for Science,
Innovation and Technology (‘DSIT’) Digital Inclusion
Action Plan we are working in partnership to do more
to support those facing digital poverty.
Signed the UK DPA’s Charter for Digital
Inclusion and supported their launch of
a Tech4Families proof of concept study
demonstrating the value of a keyboarded
device.
Continued to identify opportunities
to support people to enjoy amazing
technology through our annual Tech Trouble
survey in the Nordics and through new
colleague volunteering campaigns in the
UK & Ireland.
Launched £1 donation to the DPA for every
UK online sale of refurbished tech across
our mobile and computing categories.
Elkjøp has supported organisations with
NOK 1m in funding in Norway, donated
tablets in Sweden and offered 30 minutes
of free technical support to all customers
in Denmark.
NOK 1m
funding for organisations in Norway
to reduce digital exclusion
2m
customer micro-donations milestone
reached for Tech4Families in the UK
Evaluate the success of our colleague
volunteering offer and develop opportunities
for all in UK & Ireland.
Launch Pennies on currys.co.uk to enable
customers to make micro-donations to charity
when shopping with us online.
Support End Digital Poverty Day in the UK with
opportunities for customer and colleagues
to learn more about digital poverty and
fundraise for the DPA.
Work with the UK Government and other
partners to identify ways to further support
people to access the tech they need at
no to low cost.
Elkjøp will continue to participate in the
Norwegian government forum for digital
inclusion.
We engaged KPMG LLP to undertake independent limited assurance under ISAE (UK) 3000 and ISAE 3410 for selected energy consumption, e-waste and
Scope 1 & 2 GHG emissions which have been highlighted with a †. For more details of the scope of their work, please refer to their assurance opinion on our
Group website, www.currysplc.com/sustainable-business/policies-disclosures
(1) Net zero is defined in the Glossary and definitions section on page 221.
35
Financial Statements Investor InformationGovernanceStrategic Report
Approach
Read more about our
approach on pages
32-33.
UN Sustainable
Development Goals
Read more about the
17 UN Sustainable
Development Goals at:
https://sdgs.un.org/
goals
Our material issues What we do Link to UN Sustainable Development Goals What we did this year Achievements What we will do next
Circular economy
Objective: We will improve our
use of resources and create
circular business models.
Read about our focus on circular
economy and giving technology
a longer life on pages 36-38.
We are a leader in
extending the life of
technology through repair,
recycling and reuse.
We work together
with manufacturers
and suppliers to offer
customers more efficient
and responsibly sourced
products.
How our activities support key targets:
8.4 – We help customers to make more sustainable
buying decisions, enabling them to live more resource
efficient lifestyles.
12.5 – Our work to give tech a longer life is helping
change people’s relationship with tech and reduce
waste generation through incentivising and enabling
more recycling and reuse.
13.1 – Through our marketing, communications and
touchpoints with customers, we are focused on helping
raise awareness of environmental impacts.
Making repair an easy and attractive
option for customers, including launching
new UK repair programmes for Microsoft
Surface laptops and Xbox devices.
Continued to build on our UK Cash for Trash
plans by launching partnerships with Cancer
Research and Deloitte.
Increased focus on our trade-in offer and
made the journey even easier for customers
in the Nordics.
Increased sales of refurbished tech in both
the UK&I (+11%) and the Nordics (+29%).
Worked closely with Government
departments and hosted ministerial visits
to help inform policy making on e-waste
and tech repairability.
11.9m
active care services and tech insurance
plans across the Group
1.6m
customer repair activity across our Group
to keep tech working
5.5m
units of e-waste collected across our
Group for reuse or recycling
Launch updated Elcare strategy on repairs
in the Nordics and grow market share.
Increase understanding of how repairs help
reduce and/or avoid the creation of GHG
emissions.
Continue to work with Government to provide
a business perspective in repair, recycling and
reuse of tech.
Continue to work with our suppliers to make
further improvements to remove non-essential
plastics from product packaging.
Climate action
Objective: We will achieve
net zero
(1)
by 2040.
Read about our focus on climate
action on pages 39-47.
We are reducing
our impact on the
environment not only
through the energy and
resources used by our
operations, but also in
our wider value chain.
We innovate and
introduce new products
and propositions that
help customers reduce
their energy consumption
and carbon footprint.
How our activities support key targets:
7.2 and 7.3 – Our approach to reducing the impact of
the energy we use includes using renewable sources
and increasing energy efficiency.
12.6 – We report our energy and greenhouse gas
(‘GHG’) emissions publicly and work with our suppliers
to support and encourage them to measure and report
on their own activities.
13.2 – We are embedding climate change matters into
our business strategy and increasing our institutional
capacity on climate change mitigation, adaptation
and impact reduction, and we work with suppliers to
support and encourage them to do the same.
Continued to install LED lighting, replace
gas-powered heating, ventilation and
air conditioning (HVAC’) systems and
expanded our use of vehicles powered
by electric or alternative fuels in the UK &
Ireland.
Engaged with suppliers to gather more
product-level carbon footprint data.
Refreshed our approach to scenario
analysis to assess the impacts of climate
change.
Conducted a climate risk review to
evaluate the climate impact on our
operations and supply chain.
-2.8%
year-on-year reduction in Scope 1 and 2
market-based emissions
-38.5%
total emission reduction from baseline
for Scope 3 purchased goods and services
and use of sold products (categories 1
and 11)
Expand our electric and alternative fuelled
vehicle trials and introduce 50 new electric
vehicles (‘EVs’) in the UK & Ireland.
Continue to install LED lighting and replace
oil-, LPG- and gas-powered HVAC systems.
Continue to work to understand and provide
fuller disclosure on the resilience of our
strategy for our wider supply chain.
Publish a net zero roadmap and climate
transition plan.
Our communities
Objective: We will help
eradicate digital poverty.
Read about our communities
on pages 48-50.
We bring technology
to everyone everyday.
We partner with
charitable organisations
to bring the benefits of
amazing technology
to those who might
otherwise be excluded.
How our activities support key targets:
4.4 – Our Tech4Families programme provides laptops
for school-aged children and their families to support
their education and digital skills competence at home.
Our digital skills volunteering programme is supporting
communities and organisations develop digital skills.
10.2 – Tech4Families supports greater inclusivity in
the digital world, promoting increased education and
social inclusivity. And by supporting the DPA’s advocacy
work, and aligning with the Department for Science,
Innovation and Technology (‘DSIT’) Digital Inclusion
Action Plan we are working in partnership to do more
to support those facing digital poverty.
Signed the UK DPA’s Charter for Digital
Inclusion and supported their launch of
a Tech4Families proof of concept study
demonstrating the value of a keyboarded
device.
Continued to identify opportunities
to support people to enjoy amazing
technology through our annual Tech Trouble
survey in the Nordics and through new
colleague volunteering campaigns in the
UK & Ireland.
Launched £1 donation to the DPA for every
UK online sale of refurbished tech across
our mobile and computing categories.
Elkjøp has supported organisations with
NOK 1m in funding in Norway, donated
tablets in Sweden and offered 30 minutes
of free technical support to all customers
in Denmark.
NOK 1m
funding for organisations in Norway
to reduce digital exclusion
2m
customer micro-donations milestone
reached for Tech4Families in the UK
Evaluate the success of our colleague
volunteering offer and develop opportunities
for all in UK & Ireland.
Launch Pennies on currys.co.uk to enable
customers to make micro-donations to charity
when shopping with us online.
Support End Digital Poverty Day in the UK with
opportunities for customer and colleagues
to learn more about digital poverty and
fundraise for the DPA.
Work with the UK Government and other
partners to identify ways to further support
people to access the tech they need at
no to low cost.
Elkjøp will continue to participate in the
Norwegian government forum for digital
inclusion.
36 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Circular economy
We will improve our use of resources
and create circular business models
Our relationship with tech needs to change and as the leading omnichannel retailer
of technology products and services in all the markets we operate in, we’re uniquely
placed to lead the way in changing this relationship. We believe there’s a far better way
– better for customers, better for us, better for communities and better for the planet.
And that better way is to give technology a longer life.
We all love new technology and want to
feel good about buying a new piece of
kit. But we also know that not only is the
total amount of materials consumed by
the global economy continuing to rise
(1)
but
electronic waste is also the world’s fastest
growing waste stream and is expected to
grow to nearly 82m tonnes by 2030
(2)
.
We have to face facts; we can’t keep
throwing stuff away. That’s why we don’t just
sell amazing technology; we save it too.
As a leading technology retailer with one
of Europe’s largest tech repair labs and an
in-home repair service, we’re positioned to
help customers extend the life of their tech.
Our in-store and online services provide
expert assistance, making it easier for
customers to buy new technology.
When you buy amazing
technology
Expert help is at the heart of why
customers shop with us, and our
colleagues are passionate about
helping customers buy new technology.
We know customers want to reduce
their environmental impact. We work
with suppliers to offer energy-efficient
appliances, like washing machines and
ovens, and water-efficient dishwashers.
We enjoy bringing innovation to the
market like fridge technology that keeps
vegetables fresher for longer, tumble
dryers with heat pumps and washing
machines that autodose (and therefore
help reduce) detergent usage.
In the UK & Ireland, customers can use the
YourEko tool to compare the lifetime cost
and energy consumption of large domestic
appliances, helping them choose the
best-performing products for their budget.
In the Nordics:
We are using social media to engage
consumers in taking care of their tech, for
example with TikTok videos on cleaning
filters in washing machines, cleaning ear
buds and other useful life hacks.
We have launched a range of own label
white goods, Epoq, which are sold with
a seven-year warranty – a real proof of
our ambition to give tech longer life and
a promise that has been well received
by customers.
Higher demand for energy-efficient
products and changes to the assortment
we retail has seen the share of large
domestic appliances with energy label
A-C increase from 53.4% to 55.8%.
As part of our move towards circular
business models, Currys and Elkp
continue to sell refurbished tech through
their online platforms and in some stores.
Currys, in the UK, has sold over 130,000
refurbished tech items in 2024/25, an
increase of +11%. The volume has been
driven prominently through mobiles, laptops
and small tech devices. Elkp Nordic
continues to sell refurbished smartphones
with demand for popular models higher
than expected and sales increased by
+29% this year. We will continue to increase
the sales of refurbished goods next year.
When customers buy our amazing
technology, we can help protect it from day
one with our range of care services and tech
insurance plans. Customers want to enjoy
technology and that’s why, through our care
services and tech insurance plans over 11m
of our customers are getting peace of mind
and giving their new technology longer life.
Our plans are a promise that well help
customers give technology longer life if
something goes wrong.
(1) The Circularity Gap Report 2025.
(2) The global E-waste Monitor 2024.
37
Financial Statements Investor InformationGovernanceStrategic Report
When you need help
to repair it
We recognise that making repairs a
natural choice requires convenience,
competitive pricing and communicating
the services available. With a
significant grey market for repairs, with
unauthorised players and parts, as a
leading retailer in all our markets we
are a trusted advisor for repairs and
can influence consumer behaviour.
We’ve been repairing tech since the 1980s.
Last year, we completed 1.6m customer
repair activity across the Group. We have
around 1,500 skilled colleagues working
to give tech a longer life across the Group,
67% of whom work in one of Europe’s largest
tech repair labs, our UK Customer Repair
Centre in Newark, along with approximately
200 expert field engineers carrying out
repairs in customer homes in the UK &
Ireland. Elkjøp also have repair centres,
Elcare, that employ around 250 skilled
repairers in Norway, Sweden and Finland.
Our commitment to repair and reuse
remains unwavering, as evidenced by the
huge number of repairs conducted each
year. We handle a wide range of electronic
devices, ensuring they are brought back to
optimal working condition, with our repair
capabilities at Newark also enabling us
to drive circularity by reusing spare parts
coming from second-hand products,
supplying 34% of spare parts needed to
make repairs. This not only supports our
sustainability efforts but also provides
our customers with reliable and affordable
repair services.
Our repair experts also help customers
in the UK & Ireland identify the cause of
a fault, undertake DIY fixes and assist with
arranging a repair through our RepairLive
service, an on demand service, available
via video call for laptops and TVs. This
year has seen RepairLive grow in volume,
taking over 1,900 customer connections
a week with 22% of customer issues being
resolved during the process, avoiding the
need for a return – a great win for customer
convenience that also reduces the costs
and environmental impact of logistics.
This year we launched new repair
programmes for Microsoft Surface laptops
and Xbox devices in the UK & Ireland,
restoring many devices to full functionality,
extending their lifespan and reducing
electronic waste.
In the Nordics, we are focused on making
it easier for both our colleagues and
customers to handle repair services. We
will better integrate our repair business
with our retail operation next year and will
launch an updated Elcare strategy with
ambitions of growing market share in the
repair and service market in the Nordics.
We continue to create awareness of
repairs being an attractive option for
customers through our marketing and
communications. For example in-store
signage in the Nordics encourages
customers to consider whether an item
can be repaired instead of replaced and
in the UK & Ireland we worked with Eddie
Hall, ‘World’s Strongest Man’, to promote
our services for affordable, convenient
and trustworthy repairs, no matter where
customers purchased their tech from. Elkp
is also running a pilot to test how customers
can be nudged into repairing more. In one
store in downtown Oslo we have been
testing a customer promise on completing
a repair service within three days.
When you’re ready
for something new
Trade-in is the bridge between old and
new tech. When you want to upgrade,
we do it in a way that’s good for your
pocket by using the trade-in value to
make sure your new technology is more
affordable. We can also give it longer
life in a different form to somebody else.
We have continued trade-ins, where we offer
gift cards or money for old devices, and we
have online trade-in calculators available
to determine the value of products. In the
UK & Ireland, we support most of our existing
categories with a trade-in proposition
and 60,300 products have been traded
in, with an average value of £137 being
given to customers this year. We have also
seen over 200,000 Cash4Trash vouchers
redeemed, saving customers over £1m.
This year Elkjøp Nordic has made the
trade-in process easier for both customers
and colleagues, by integrating trade-in
to our systems and making it easier for
customers to check the value of their
products both at home or in our stores.
We will continue to seek opportunities to
increase trade-in campaigns and activities
with more suppliers and product categories.
When its reached
the end of life
We want everyone to bring their old
or unwanted tech into our stores to be
reused or recycled for free – whether
they bought it from us or not. If we can’t
reuse it, then we can harvest parts
which can be put to good use by our
amazing repair colleagues in our repair
labs. Or we can recycle it.
In 2024/25 5.5m pieces of e-waste were
collected for reuse and recycling across
our Group, equivalent to 87,000 tonnes.
Despite strong performance in the UK
& Ireland, a decline in the take-up of
recycling services in the Nordics meant we
did not meet our bonus scorecard target this
year. New targets will be set for 2025/26.
We provide free in-store drop off
and collect our customers’ unwanted
electrical equipment and small electrical
appliances for recycling when we deliver
their new technology. We have expanded
our Cash for Trash programme in the UK
by working in partnership with Cancer
Research and selected other charity
Key facts
82m
number of tonnes e-waste is
expected to grow to globally
by 2030
1.6m
repair activity to customers
tech completed across our
Group
5.5m
items of e-waste collected
for reuse and recycling across
our Group
We engaged KPMG LLP to undertake independent limited assurance under ISAE (UK) 3000 for e-waste which
has been highlighted with a †. For more details of the scope of their work, please refer to their assurance opinion
on our website, www.currysplc.com/sustainable-business/policies-disclosures
38 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Circular economy continued
shops. Donated technology that can’t
be directly resold by the charity is taken
to our delivery depots. Once dropped
off, the unwanted tech will be sent to our
central sorting facility in Newark, where it
will be assessed, then either refurbished,
repaired, have the parts harvested or be
responsibly recycled. This collaboration
not only supports a great cause by
reducing cost for the charity but also helps
in diverting electronic waste from landfill.
These charity partnerships have seen an
impressive response, with thousands of
items being brought in and repurposed.
We also joined forces with Deloitte to drive
recycling of tech as well as awareness
of e-waste and digital inclusion through
support of Deloitte’s new ‘Recycle for
Good’ launch, empowering Deloitte’s
25,000 UK colleagues to recycle their
old tech and electricals at our stores.
In 2025 we plan to roll out a Nordic version
of Cash for Trash in Sweden, Denmark and
Finland.
Collaborating with others
Giving technology longer life shows how
purpose and profit can – and must – go
hand in hand. We’re doing the right thing
and making a profit – and that means we’re
in it for the long-run. We’re leading the way
in changing everyone’s relationship with
tech for the better and we are helping to
accelerate industry change by working
with others.
We’ve been working closely with the
UK Government and stakeholders as
they develop their circular economy
policies to address e-waste. We hosted
Minister Mary Creagh MP at our Newark
Customer Repair Centre to showcase
the great work we do there to give tech
longer life, and continue to work with the
Department for Environment, Food & Rural
Affairs (DEFRA’) as part of their Circular
Economy Taskforce. We also welcomed
the Norwegian minister for climate and
environment, Andreas Bjelland Eriksen, to
Elcare in Kongsvinger, Norway, to show how
our repair services operate and explain
how we picture the possibility of creating
even more ‘green’ jobs within repair services
if the VAT on repair services is reduced to
incentivise more repairs.
We have continued our membership of the
CEP which brings together experts, business
leaders and global organisations to set a
vision and roadmap to a circular economy
for electronics by 2030. This year we have
supported their project to create a circular
electronics guide.
Product packaging
We’re prioritising a number of ways to help reduce,
recycle and reuse plastics and packaging.
We proactively work with suppliers
of own label and licensed brand
products to remove plastic in packaging.
In 2024/25 we sourced 1,377 unique
products, shipping over 8m units that
had 8,855 tonnes of packaging, of
which 1,943 tonnes was plastic.
In 2024/25 we removed 1.27m items of
plastic and over 50 tonnes of plastic.
Since the start of the initiative in 2019,
we’ve decreased plastic packaging by
-16% and removed 7.97m items of plastic
weighing 306 tonnes.
At the end of 2024/25 over 99.9% of our
packaging is recyclable, with 82% through
normal household collection (based on
UK infrastructure). Of the remaining 18%
that can’t be recycled kerbside, 86% is
expanded polystyrene which is needed
to protect the product.
In the UK & Ireland, we continue to
provide an in-store takeback scheme
for TV packaging (including polystyrene),
and we also offer our customers a free
packaging recycling service when we
deliver and unbox large household
appliances. We also offer packaging
recycling services in the Nordics.
We remain committed to finding solutions
that reduce environmental impact by
conducting trials to understand the
lifecycle impacts of packaging changes.
Applying best practice from previous
work we have many products that are
now plastic-free from launch, such
as Sandstrom smart plugs, many Logik
batteries and an entire range of Logik
keyboards and mice.
Collaborating with others
We continue to give unrestricted access
to our Product Packaging Guidance
to share best practice with the wider
industry. This guide outlines preferred
materials to use and which materials
to avoid based on data sources and
engagement with specialist organisations
and experts.
We continuously assess new packaging
materials for recyclability to prevent the
introduction of unsuitable packaging.
Looking ahead
The costs of raw materials, shipping and
protecting the product from damage
present challenges to the viability
of some plastic reduction options. In
addition, we face additional costs from
new UK extended producer responsibility
regulations. In 2025/26 we will continue
to work with our suppliers to make further
improvements to reduce packaging and
remove all non-essential plastics from
product packaging to reduce costs
and environmental impact. We will
also continue to engage suppliers and
investigate ways to get used packaging
and other raw materials back to
suppliers for circular production.
Read our Product Packaging
Guidance on our Group website,
www.currysplc.com
39
Financial Statements Investor InformationGovernanceStrategic Report
Board
ESG
Committee
Audit Committee
Risk
Committee
Executive
Committee
Group Sustainability Leadership Team
Reporting on progress
against climate targets
Principal risk reporting
including Sustainability
Reporting as part of principal risk reporting
including Sustainability
Ongoing sustainability and climate risk management activities
Sustainable business
Climate action
TCFD Statement of Compliance
Currys is disclosing in accordance
with the Financial Conduct Authority
(‘FCA’) Policy Statement 20/17 and
Listing Rule UKLR 14.3.24. The main
disclosures are set out on pages 39-47.
We align our disclosures with the TCFD’s
recommendations and recommended
disclosures and have considered the
relevant guidance including Section C of
the TCFD Annex. We comply with ten of
the recommendations and continue to
work on providing fuller disclosure on
the resilience of our strategy for our
wider supply chain (2c).
In the last year we have:
Initiated a trial with 27 suppliers
seeking detailed lifecycle carbon
data. This helps us understand the
emissions from different products
and help inform decision-making.
Developed a new internal tool
for scenario analysis to better
understand and manage
climate-related risks.
Conducted a climate risk review
to evaluate the climate impact on
our operations and supply chain.
We have omitted disclosing against UK
Climate-related Financial Disclosures (f)
as there is no material impact in the
short-term horizon and therefore, we do
not believe this information is required
for an understanding of our business
at this time. We will continue to report
our progress annually and intend to
demonstrate full alignment with all
recommendations in our 2025/26
disclosures.
We will achieve net zero by 2040
The climate crisis remains one of the greatest threats to our planet and we recognise
the impact this has on businesses and supply chains, including our own. Addressing our
climate risks and opportunities is embedded into our business as well as our Sustainability
and Social Impact strategy. From the new products and propositions we are launching,
to the circular business models we are growing and the emissions reduction investments
we are making; climate change impacts are integrated in what we do.
Climate Governance
The Board fully support the Group’s
science-based targets and commitment to
net zero
(1)
by 2040 across our Scope 1, 2 and
3 emissions and is continuously seeking to
increase their knowledge on climate-related
risks and opportunities. We have assessed
our Board members skills, experience and
expertise on environment issues including
climate change, see page 73.
Our ESG Committee, chaired by Eileen
Burbidge, Independent Non-Executive
Director, leads our management and
response to issues including climate-
related risks. The Committee considers,
monitors and reviews climate change
related issues in its meetings to ensure that
the appropriate strategy, programmes and
investments are in place to build robust
and effective risk management. The ESG
Committee meets at least two times a year
with representation including at least three
Board members. The Committee will make
any recommendations to the Board as it
deems appropriate within its remit where
action or improvement is needed.
Reporting to the ESG Committee, the GSLT
brings together representation from the UK
& Ireland and Nordics, including one Board
member and two Executive Committee
members. The GSLT supports the ESG
Committee in the development of the
Group’s Sustainability and Social Impact
strategy and ensures it remains fit for
purpose and aligned to the Group’s vision.
Chaired by Paula Coughlan, Chief People,
(1) Net zero is defined in the Glossary and definitions section on page 221.
40 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Climate action continued
Communications and Sustainability
Officer, the GSLT also reviews and submits
progress to the Risk Committee, Executive
Committee and Board. A TCFD Steering
Group is in place to support the business
in continuing to develop and embed a
well-informed strategy that can meet the
needs of the Paris Agreement. This Group
has established a new internal approach
for climate scenario analysis.
In day-to-day operations, we have
assigned management-level responsibility
for different climate-related issues in the
business and climate-related risks and
opportunities are incorporated into the
ESG Risk Register.
Examples of this governance in action
include:
Risk Registers are reviewed on a regular
basis with key updates being discussed
at the Risk Committee.
Climate risks and opportunities are
included in Board agendas through ESG
update papers.
Progress against our annual climate
targets is reported to the Executive
Committee quarterly and included on
a regular basis within the Group Chief
Executive report at Board meetings.
The ESG Committee’s deliberations
are reported by its Chair at the next
Board meeting and the minutes of each
meeting are circulated to all members
of the Board.
The Executive Committee reviewed and
approved the capital investments and
operational expenditure required to
deliver emissions reduction in the next
three years as part of our longer-term
net zero objectives. These investments
are integrated into our three-year
strategic plan and our annual budget,
which were reviewed and formally
approved by the Board.
Climate change strategy
Our purpose is to help everyone enjoy
amazing technology. We recognise our
responsibility in ensuring that our corporate
purpose responds to climate risks and
opportunities to create long-term value for
our stakeholders. Predicting climate change
impacts is complex, affecting businesses
differently over time. Recognising these
challenges, we developed an internal
scenario analysis model.
We have reviewed and updated our
previous scenario analysis and built a new
climate model with projections to 2040,
utilising internal expertise and robust
third party data. This model facilitates
our understanding of potential climate-
related impacts to our direct operations
and enhances our ability to manage risk
proactively.
We assessed potential impacts using the
IPCC’s Shared Socioeconomic Pathways,
modelling scenarios for >4°C, 2 – 3°C and
<2°C enabling us to assess a wide range of
climate possibilities. The disclosed impacts
for the <2°C pathway is most closely
aligned to the Paris Agreement and our
targets, while the 2 – 3°C pathway aligns
with current warming pathway as reported
by the Intergovernmental Panel on Climate
Change (‘IPCC).
Our analysis covered short (2026),
medium (2030), and long-term (2040)
horizons, considering climate impact and
adaptation spending. We used third-party
GDP predictions to model economic
changes per scenario (including scenarios
for <2°C of warming and >4°C of warming,
finding minimal divergence until after
2030. By 2040, the divergence in potential
financial impact exceeds £10m annually
across the three climate scenarios. The
table summarises the potential financial
impact associated with physical and
transitional risks over the short- (one year),
medium- (five years) and long-term (15
years). These time periods were selected
so that the short- and medium-term
views can inform our strategy and internal
financial planning processes.
The scenario analysis findings are
consistent with previous disclosures.
Potential financial impact
Scenario 2026 2030 2040
<2°C <£1m <£1m >£10m
2 – 3°C <£1m <£1m >£10m
4C <£1m <£1m >£10m
Scenario analysis has helped us
understand our exposure to climate
change, build effective mitigation plans,
stress-test resilience, and improve the
delivery of our net zero strategy.
The pathways indicate projected
temperature increases by the end of
the century, with variations dependent
on the scenario. These changes may
exacerbate heatwaves, directly impacting
operational efficiency and increasing
cooling requirements across our facilities.
Changes in precipitation patterns, including
more frequent and intense rainfall events,
may disrupt transportation and inventory
management, while prolonged periods
of drought in some regions could affect
production reliability and sourcing of
water-dependent raw materials.
The table on page 41 captures the key
strategic climate-related risks and
opportunities impacting our business,
identified through our risk management and
scenario analysis. The integration of these
findings into our strategic planning is critical
for ensuring the resilience of business. The
table on page 42 shows how our strategy
supports climate-related matters.
We will continue to review and refine our
modelling in line with emerging trends and
to extend this to consider the potential
impacts associated with our wider value
chain.
41
Financial Statements Investor InformationGovernanceStrategic Report
Risks, opportunities and potential financial impacts
Type Opportunity Potential financial impacts
Physical risks and
opportunities to
offset operational
costs
Use of more efficient modes of transport. Reduced operating costs.
Use of lower-emission sources of energy. Reduced exposure to future fossil fuel prices.
Reduction in energy usage to reduce consumption. Reduced energy-associated operating costs.
Transitional risks
and commercial
opportunities
resulting from
market and
changing consumer
preferences
Ability to diversify business practices. Reputational benefits resulting in increased demand for
goods and services.
Shift in consumer preferences. Better competitive position to reflect shifting consumer
preferences, resulting in increased revenues.
Increased footfall from consumers seeking air-conditioning for some
regions on extreme heat days.
Upside in revenue sales.
Increased online sales due to extreme weather events causing
consumers to shop online more than in store.
Potential for increased delays of deliveries if consumers
are reliant upon us to deliver in extreme weather events.
Transitional risks
and opportunities
for improving
our resilience
and reputation
Reputation as one of the leading employers responding to how climate
change could affect productivity, health, safety and well-being.
Benefits to workforce management and planning
(e.g. improved health and safety, employee satisfaction)
resulting in lower costs.
Reputation as one of the leading retailers responding to climate
change for consumers.
Increased footfall/online sales as consumers see us as
a retailer that takes sustainability and climate change
seriously.
Participation in renewable energy programmes and adoption of
energy efficiency measures.
Increased market valuation through resilience planning
(e.g. infrastructure, land, buildings).
Diversified supply chain. Increased reliability of supply chain and ability to operate
under various conditions.
42 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Climate action continued
Strategy Description Benefits
Growing circular business models
This links to our
transitional risks
and commercial
opportunities.
Read more on
pages 36-38.
Growing our circular share of business is a core
strategic priority throughout the Group and a key
lever in our long-term plan. We already offer an
extensive range of services that extend the lifecycle
of products and reduce waste, including repairs,
trade-in, re-commerce, rental and recycling, but we
recognise there is substantial opportunity to do more.
These services help customers save money, access
quality products, and dispose of unwanted items easily
and responsibly. They also help us grow customers for
life through building ongoing relationships, grow profits
through tapping into new value pools, and do the right
thing for the planet and society.
Developing new products and propositions
This links to our
transitional risks
and commercial
opportunities.
Read more on
page 36.
We are constantly innovating and introducing new
products and propositions that help customers
reduce their energy consumption and carbon
footprint such as energy-efficient appliances and
smart home devices. They are a key component in
our strategy to develop new sources of profitable
growth. We continue to explore and expand our
offer in the area, including an ongoing solar panel
trial in the Nordics.
These products and propositions help customers
save money on their energy bills, improve their comfort
and convenience, and generate clean energy. They
also help us differentiate ourselves from competitors,
increase market share, enhance brand reputation and
access new markets.
Investing in reducing operational GHG emissions
This links to reducing
our physical risks.
Read more on
page 44.
We are investing in various initiatives that reduce
our own emissions and support the transition to a
low-carbon economy. This includes converting to use
electric and alternative fuels in our fleet, deploying
new HVAC systems, managing and reducing energy
demand, and sourcing renewable energy.
These initiatives can help lower operational costs,
improve energy efficiency, mitigate the potential
impacts of extreme heat and comply with regulatory
requirements. They also help us demonstrate
responsibility, attract and retain talent, and engage
with stakeholders.
Working with suppliers to reduce value chain emissions
This links to reducing
our physical risks
and commercial
opportunities.
Read more on
pages 44-45.
Scope 3 emissions from across our value chain
account for over 99% of our total emissions, with
the most material impacts being from purchased
goods and services and the use of sold products.
We are working with our suppliers and manufacturers
to raise awareness, drive progress and share best
practice. We are using information from our suppliers
to help colleagues and customers understand the
opportunities and benefits of lower-carbon
lifestyle choices.
Our approach will help customers live a lower-carbon
lifestyle through the use of more energy-efficient
products as well as our services that help give tech
a longer life. Products which are more profitable and
better for our customers’ pocket too due to lower
lifetime costs.
Reporting our progress and collaborating with others
This links to our
commercial
opportunities
As a leading business, we recognise the influence
that sharing our progress can have on helping and
inspiring others to take action. We have responded
to the CDP questionnaire on climate change since
2016. We recognise the importance of collaborative
action; we support the EV100 and the British Retail
Consortium’s (‘BRC) Climate Action Roadmap.
We proactively support policy changes and
recommendations through our memberships of
EV100, BRC and the UK Electric Fleets Coalition.
Collaborating with others helps us to increase our
impact and accelerate industry change. Greater
regulatory certainty and oversight of the net zero
agenda gives greater confidence to businesses
and investors to invest in low-carbon technologies.
Climate-related risks and opportunities are considered as part of both our business strategy and our Sustainability and Social Impact
strategy. The table below shows how our strategy supports climate-related matters.
43
Financial Statements Investor InformationGovernanceStrategic Report
Climate risk
Identifying and assessing
climate-related risks
Climate risk forms part of our Group
principal risk of Sustainability. We identify
climate-related risks through twice yearly
bottom-up risk assessments via the
GSLT and through ongoing monitoring of
climate-related events and publications
undertaken by the Sustainability team.
Risks may be identified through additional
processes, for example through a DMA,
and may also be highlighted as part of
emerging risk monitoring by Group Risk.
Climate risks are assessed using our Group
Risk Assessment Criteria (including financial,
reputational, and likelihood of occurring)
with supplementary criteria where relevant
– for example in the case of a DMA. To
assess the effectiveness of climate-
related controls, each risk is analysed
to capture both the gross risk position, in
the case of no controls, and the net risk
assessment, based on current controls
that are in place.
Managing climate-related risks
Climate risks are managed in line with
our Sustainability and Climate Risk
Management Framework. We have an
ESG Risk Register which incorporates short-,
medium- and long-term physical and
transitional climate-related risks. There
is a climate-specific Risk Register which
includes climate-related risks covering
both transitional and physical risks scored
against impact and likelihood, along with
further mitigation actions identified and
assigned to the relevant management
team. Each risk is assigned a business
owner who is responsible for monitoring
and mitigating the risk.
This year, we conducted an in-depth
review of our climate Risk Register which
involved engagement from subject matter
experts across the Group. Together with our
scenario analysis work, this comprehensive
deep dive has contributed significantly to
renewing our perspective on climate risk.
By driving an understanding of both
current and near-term climate impacts, we
have been able to refine our view of risk
exposure and improve our preparedness
for future challenges.
Climate risks are monitored throughout
the year by the GSLT and ESG Committee.
The GSLT are responsible for reviewing
the ESG risk profile, including climate
risk, at each meeting to ensure that the
risks are being appropriately managed,
acting as an escalation point where
required for relevant cross-functional
working on sustainability-related activities
and escalating any issues to the ESG
Committee where appropriate. The ESG
Committee is an established Committee of
the Board and is responsible for overseeing
the management of climate-related risks.
Integration into overall
risk management
Our Sustainability and Climate Risk
Management Framework aligns to our
Group Risk Management Framework
and Group risk management processes
(detailed on pages 87-88). As an
aggregate of the above, climate-
related risks are managed as part of the
Sustainability Group principal risk. Any
relevant activities are included as part of
the quarterly Group principal risk reporting
on Sustainability to the Risk Committee
and subsequently to the Audit Committee.
Climate metrics and targets
We are fully committed to achieving net
zero emissions by 2040 by reducing the
impact of the energy and resources we use
in our operations and wider value chain.
This is an absolute reduction target for our
total Scope 1, 2 and 3 emissions, measured
against a 2019/20 baseline. Our net zero
roadmap includes near-term emissions
reduction targets to reduce Scope 1 and 2
GHG emissions by 50% absolute across
the Group by 2029/30 from a 2019/20
base year, and to reduce absolute Scope
3 GHG emissions from purchased goods
and services and use of sold products
by 50% within the same timeframe.
Our near-term targets have been
approved by the Science Based Targets
initiative (SBTi’). The targets covering GHG
emissions from the Group’s operations
(Scope 1 and 2) are consistent with
reductions required to keep warming to
1.5°C, the most ambitious goal of the Paris
Agreement. Our target for the emissions
from our value chain (Scope 3) meet the
SBTi’s criteria for ambitious value chain
goals, meaning they are in line with current
best practice.
Following the disposal of Kotsovolos
on 10 April 2024, in accordance with the
GHG Protocol Corporate Accounting
and Reporting Standard recommended
materiality threshold and SBTi Criteria
and Recommendations guideline (criteria
R12), the materiality of this change triggers
a recalculation of our target boundary
and baseline, which has been completed
and updated progress against targets is
disclosed on page 46.
2024/25 represented the fourth year with
a Scope 1 and 2 emission-based KPI in the
bonus scorecard for corporate colleagues
in the UK&I, the Nordics Management team
and the Group Leadership Team, affirming
the importance of reducing emissions and
tackling climate change as a business.
While we narrowly missed this year (see
page 124), these emissions reduced by
-2.8% year-on-year.
Our emissions reporting is based on the
GHG protocol. We engaged KPMG LLP to
undertake independent limited assurance
under ISAE (UK) 3000 and ISAE 3410
for our Scope 1 and 2 GHG emissions. An
update on our data and progress against
our targets is included on pages 46-47.
Our data methodology and assurance
opinion are available on our Group
website, www.currysplc.com.
We use a range of KPIs to measure and
monitor our progress including energy
MWh/1,000 sq ft, the use of renewable
electricity and the number of vehicles
powered by electric or alternative fuels
in our fleet. We also report our Scope 3
emissions, the recyclability of product
packaging and the volume of e-waste
we collect for recycling and reuse.
We have reviewed the key physical and
transition risks for our operations and the
opportunities for our wider value chain. The
risk, opportunities and potential financial
impacts are quantified in the strategy
section. We are actively addressing
climate-related risks and opportunities
and report on the key data we use to
monitor our progress, for example moving
towards circular business models
(see pages 36-38).
We will continue to review our targets and
metrics and focus on disclosing recognised
cross-industry metrics where these align to
the risk and opportunities we identify.
44 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Climate action continued
Investing in reducing
operational emissions
Energy
We continue to take action to reduce
our use of energy, which leads to cost
efficiencies and emissions reductions.
Our energy consumption across the Group
has increased by +0.4% year-on-year.
See more data on pages 46-47.
We have continued certification of our
Energy Management standard with ISO
50001:2018 for our UK & Ireland estate
and fleet. We also submitted Energy
Savings Opportunity Scheme (ESOS)
reports for UK & Ireland and the ESOS
action plan in the UK. Elkp Nordic and
our UK Customer Repair Centre in Newark
are ISO 14001 certified, and we use the
Environmental Management system to
continuously improve our environmental
objectives, performances and internal
auditing.
We continue to optimise our Building
Management system control for HVAC
systems, increase the use of LEDs and
optimise lighting levels, and improve
our reporting and monitoring of energy
consumption. This year we have:
Removed the demand for natural gas
at 13 retail sites in the UK & Ireland by
replacing 14 HVAC systems and utilising
new heat pump installations.
Replaced the lighting in the sales area
of 64 UK & Ireland stores with new
efficient LED lighting with a saving of
1,391,092kWh in year and an estimated
full-year saving of 2,241,971kWh. We
also replaced the lighting in one
Customer Service Centre with new more
efficient LED lighting and controls.
Undertaken Building Management
system upgrades in eight UK &
Ireland stores saving an estimated
190,000kWh.
To further reduce the impact of our
energy usage, we continue to have
100% of our properties in the UK, Ireland,
Norway, Sweden, Finland and Denmark
powered with renewable electricity either
through supplier contracts or backed by
purchased renewable energy certificates
(REGOs). We have 16 sites across the
Group with solar PV installed and continue
to explore opportunities to introduce
solar PV onto more buildings. In the spring
of 2025, we installed solar panels at our
new warehouse at Jönping, Sweden,
with a maximum production capacity of
449,000kWh. These panels are scheduled
to become fully operational later in
the year.
Transport
We continue to target reductions through
efficient routing, improved driver training,
the use of telematics and our ‘in-cab
driver alert system, and – in the UK & Ireland
– implementing ISO 50001. See more data
on pages 46-47.
We are a signatory to the Climate Group’s
EV100 initiative which brings together
companies committed to accelerating the
transition to EVs. We are fully committed to
transitioning 100% of our company cars
and small van fleet and 50% of our
medium to heavy fleet to electric or
alternative fuel by 2030.
We have 30 EVs and 16 vehicles running
on alternative fuels in service across
the Group. Whilst this represents a small
proportion of the total vehicles in our
owned fleet, we plan to invest over £4m
in the next three years to progress our
transition away from diesel vehicles.
We have continued to transition our fleet
over to battery electric vehicles (BEV)
or alternative fuels this year. The UK &
Ireland now have two BEV 4.05 tonne vans
operating from Basingstoke and Birmingham
that provide home delivery and installation
services. Challenges still exist in terms of
lead times and availability of suitable
vehicles from manufacturers (particularly
7.5 tonne options) and in the case of BEV
the lead time, cost and capability to install
suitable charging infrastructure at our
delivery depot locations.
During the year, we progressed a trial at
our Bolton delivery depot using a separate
hydrotreated vegetable oil (HVO’) fuel
tank to operate 15 7.2 tonne Iveco Daily
home delivery vans. This has allowed
us to compare the ease of supply, use
and efficiency of HVO compared to
conventional diesel. We have found no
specific issues with HVO versus diesel in
terms of vehicle range or performance, but
with the benefit of the CO
2
e reduction.
In addition to this we are still operating a
7.2 tonne delivery vehicle which is powered
by compressed natural gas (‘CNG’) from
our Newark delivery depot and utilise solar
panels on more than 300 vehicle roofs.
During the year the solar panels generated
49,114kWh of solar energy, saved 98,046
litres of diesel fuel and 251 tonnes of CO
2
e.
We continue to work with our third-party
logistics partners to drive environmental
progress. Last year, we implemented
several initiatives, such as creating a fully
electrified corridor from port to our Nordic
Distribution Centre in Sweden with new
EVs. This change reduced emissions and
operational waiting times, and has been
cost neutral. We have also partnered with
Maersk to use a part biofuel blend when
shipping Currys products from the Far East
and biofuel vehicles in the UK to transport
goods from main ports to our warehouses.
In the Nordics, we can now offer eco-
labelled parcel distribution to pick-up
locations across all of Sweden. The Nordic
eco-label, the Swan, ensures the provider
meets sustainability criteria such as a high
share of EVs.
Working with suppliers to
reduce value chain emissions
Our Scope 3 emissions, which account
for more than 99% of our total emissions
include the indirect emissions from across
our value chain. The most significant
impacts are within purchased goods and
services and the use of sold products.
We aim to reduce these emissions
through activities involving our suppliers,
manufacturers, colleagues and customers.
We are committed to reducing our
absolute Scope 3 GHG emissions. This
year we have completed a rebaselining
exercise for Scope 3 across both 2019/20
and 2023/24 data sets, not only to
remove the Kotsovolos business from the
data set, but to better account for the
greater granularity of product information
that is now available. This has resulted
in a considerable reduction in our total
Scope 3 footprint for 2019/20 and is more
representative of our progress to date.
We have a target of reducing emissions
from purchased goods and services
and the use of sold products by 50%
by 2029/30, from a 2019/20 base year.
We have achieved a -38.5% reduction to
date. Due to increasing total sales, as well
as increased sales of energy-consuming
items and relative stability in grid carbon
efficiency across major markets, our total
45
Financial Statements Investor InformationGovernanceStrategic Report
Scope 3 emissions have risen by +4.6% year
on year. We will continue to drive forward
our understanding of product efficiency
and offering more energy efficient
products. See more data on page 46.
Our Scope 3 emissions are highly complex,
requiring close collaboration with
suppliers and manufacturers to help them
decarbonise their businesses and supply
chains, where we have varying degrees
of influence. Many of our suppliers are
spread across the globe and at different
stages of their emission reduction journeys,
with each country having different
legislative environments and targets.
Our cross-functional, Group-wide working
group, led by our UK & Ireland Commercial
team, has made progress in several areas
this year. This includes:
Expanding our supplier engagement
trial across more suppliers and
categories, asking key suppliers about
the information they hold on the
lifecycle emissions of their products.
Working with our Business Information
and Data teams to gather more energy
consumption data on the products
we sell, increasing the accuracy of our
primary data to calculate emissions.
Energy and GHG
emissions data
This section details the energy consumption
and GHG emissions from the activities
of Currys for the period 28 April 2024 to
3 May 2025, as required by the Companies
Act 2006 (Strategic Report and
Directors’ Report) Regulations 2013 (the
2013 Regulations’) and the Companies
(Directors’ Report) and Limited Liability
Partnerships (Energy and Carbon Report)
Regulations 2018 (‘the SECR Regulations’).
For the mandatory Scope 1 and 2 emission
reporting requirements, an operational
control approach has been used to define
the GHG emissions boundary. We have
reported on all emission sources required. We
have calculated and reported our emissions
in line with the GHG Protocol Corporate
Accounting and Reporting Standard
(revised edition) and used emission factors
from the UK Department of Business, Energy
& Industrial Strategy for emissions, the
Association of Issuing Bodies (‘AIB), and the
International Energy Agency (‘IEA’). During
the year we recalculated our baseline year
emissions to reflect the disposal of the
Kotsovolos operations last year; prior year
data has also been restated.
We engaged KPMG LLP to undertake
independent limited assurance under ISAE
(UK) 3000 and ISAE 3410 for selected
energy consumption, e-waste and Scope
1 and 2 GHG emissions which have been
highlighted with a † . For more details of the
scope of their work, please refer to their
assurance opinion on our Group website,
www.currysplc.com/sustainable-business/
policies-disclosures.
We have achieved reductions in electricity
consumption and Scope 1 and 2 emissions
in 2024/25. Read more about measures
taken to improve energy and fuel efficiency
on page 44. Read more about measures
taken to tackle value chain emissions on
pages 44-45. Progress against our net zero
target is positive, with a -38.6% reduction
in Scope 1, 2 and 3 emissions achieved in
2024/25 against a 2019/20 baseline.
Information on our energy
and emissions data methodology
is available on our Group website,
www.currysplc.com
46 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Climate action continued
The Company-wide kWh energy consumption for the reporting period 28 April 2024 to 3 May 2025 are as follows:
GHG emissions (tonnes of CO
2
e emitted) 2024/25 Change (%)
2023/24
(Restated
(1)
)
2023/24
(Previously
reported)
2019/20
(Restated
(1)
)
2019/20
(Previously
reported)
Scope 1 15,238
-0.7% 15,338 16,479 19,457 20,742
Scope 2 (location-based) 19,006
-7.5% 20,547 27,775 40,393 51,131
Scope 2 (market-based) 864
-29.2% 1,221 1,221 5,383 16,121
Scope 3, category 1: Purchased goods
and services 1,793,028 -7.9% 1,946,305 2,610,143 4,203,269 4,300,532
Scope 3, category 3: Fuel- and
energy-related activities 12,599 0.4% 12,553 14,795 13,313 15,905
Scope 3, category 4: Upstream
transportation and distribution 63,620 3.2% 61,636 67,900 165,115 165,115
Scope 3, category 5: Waste
generated in operations 895 -59.9% 2,232 2,447 922 972
Scope 3, category 6: Business travel 5,810 23.0% 4,722 4,836 2,754 2,754
Scope 3, category 7: Employee
commuting 38,606 7.7% 35,840 39,492 25,466 27,275
Scope 3, category 9: Downstream
transportation and distribution 17,034 -1.7% 17,321 18,324 35,906 35,906
Scope 3, category 11: Use of sold
products 8,519,733 7.7% 7,910, 269 14,089,417 12,569,750 30,425,451
Scope 3, category 12: End-of-life
treatment of sold products 2,644 -56.0% 6,011 6,990 9,074 9,843
Total: Scope 1, Scope 2 market-
based, Scope 3 (all categories)
(2)
10,470,071 4.6% 10,013,448 16,872,044 17,050,409 35,020,616
GHG emissions performance versus targets
(tonnes of CO
2
e emitted) 2024/25
Change against
baseline (%)
2023/24
(Restated
(1)
)
2023/24
(Previously
reported)
2019/20
(Restated
(1)
)
2019/20
(Previously
reported)
Scope 1 and Scope 2 market-based
emissions 16,102 -35.2% 16,559 17,700 24,840 36,863
Purchased goods and services
and use of sold products emissions
(categories 1 and 11) 10,312,761 -38.5% 9,856,573 16,699,560 16,773,019 34,725,983
Global energy consumption (kWh) 2024/25
(1)
% change
2023/24
(Restated
(1)
)
2023/24
(Previously
reported)
2019/20
(Restated
(1)
)
2019/20
(Previously
reported)
Transport (including diesel,
petrol, LPG) 54,012,967 3.2% 52,313,051 55,842,008 67,425,499 71,261,546
Natural gas 14,993,496 6.0% 14,140,307 14,140,307 21,883,400 22,142,355
Heating (district heating, oil and LPG) 13,573,397 3.7% 13,092,620 13,092,620 214,868 214,868
Electricity 146,171,345 -1.5% 148,330,861 169,472,806 218,032,637 236,971,131
Total 228,751,204
0.4% 227,876,836 252,547,741 307,556,404 330,589,900
of which UK 144,028,458 2.5% 140,568,565 140,568,565 214,964,357 214,964,357
Intensity ratio: MWh/1,000 sq ft
occupied floor area
(3)
11.49 -3.3% 11.88 11.60 16.25 16.24
Total renewable energy
purchased or generated 146,118,207
-1.4% 148,247,148 169,389,094 Not available Not available
47
Financial Statements Investor InformationGovernanceStrategic Report
The Company-wide emissions for the reporting period 28 April 2024 to 3 May 2025 are as follows:
We engaged KPMG LLP to undertake independent limited assurance under ISAE (UK) 3000 and ISAE 3410 for selected energy consumption, e-waste and Scope 1 and 2
GHG emissions which have been highlighted with a †. For more details of the scope of their work, please refer to their assurance opinion on our Group website,
www.currysplc.com/sustainable-business/policies-disclosures
(1) All data has been restated to reflect the disposal of Kotsovolos on 10 April 2024. For Scope 3 emissions, we have removed Kotsovolos information across all categories
and have also undertaken further revisions related to: increased availability of product information including wattage and product usage (Category 11); latest available
emission factors (Categories 1 and 11) and improved our calculation model by reducing our use of a spend-based approach (Category 1). The removal of Kotsovolos
reduced our total Scope 3 emissions by 29% (4,804,577 tonnes CO
2
e) in 2023/24 and 19% (6,627,228 tonnes CO
2
e) in 2019/20. Increased availability of product
information, updated emissions factors and methodology refinements to Category 1 and 11 data reduced our Scope 3 emissions (excluding Kotsovolos) by 17% (2,052,876
tonnes CO
2
e) in 2023/24 and 40% (11,330,956 tonnes CO
2
e in 2019/20. In total this resulted in a 41% reduction in emissions in 2023/24 and of 51% in 2019/20. The changes
all constitute reasons for recalculation according to the GHG protocol; the restatements enable better comparability. More information on this restatement process can
be found in our Basis of Reporting at https://www.currysplc.com/sustainable-business/policies-disclosures/
(2) Our Basis of Reporting, available on our Group website, www.currysplc.com, includes an assessment of the relevant Scope 3 categories.
(3) Overall floor area of the Group for 2024/25 is estimated to be 19,900,185 sq ft.
(4) The electricity consumption figure includes Scope 2 generation emissions but not Scope 3 transmission and distribution losses.
(5) Electricity and gas usage is based on supplier bills. Manual gap filling was conducted for a small proportion of electricity supplies using an average of the consumption
year to date or previous months. This is because this report was due before some electricity and gas bills had been provided by the suppliers. This report also includes
electricity consumption through supplies where the landlord procures the energy; some of this consumption has been estimated either based on the average energy
consumption per floor area for site type or using last year’s data estimation.
(6) Refrigerant data processing methodology and exclusions: Where refrigerant top-ups are reported, we assume this covers leakage across the estate under that contractor’s
responsibility to repair the leak and top-up the refrigerant, as such no estimation of leakage has been completed for units where no top-ups were carried out. See our
Basis of Reporting on our Group website, www.currysplc.com/sustainable-business/policies-disclosures
Emissions on location basis 2024/25 % change
2023/24
(Restated
(1)
)
2023/24
(Previously
reported)
2019/20
(Restated
(1)
)
2019/20
(Previously
reported)
Scope 1 15,238
-0.7% 15,338 16,479 19,457 20,742
of which combustion of fuel
(5)
14,849 1.3% 14,663 15,501 18,883 19,868
of which operation of facilities
(6)
389 -42.4% 675 978 573 874
Scope 2
(4),(5)
19,006
-7.5% 20,547 27,775 40,393 51,131
Total 34,244 -4.6% 35,885 44,254 59,849 71,873
of which UK 30,317 -4.1% 31,623 30,160 51,886 51,866
Intensity ratio: tCO
2
e/1,000 sq ft
occupied floor
(3)
1.72 -8.0% 1.87 2.03 3.20 3.53
Emissions on market basis 2024/25 % change
2023/24
(Restated
(1)
)
2023/24
(Previously
reported)
2019/20
(Restated
(1)
)
2019/20
(Previously
reported)
Scope 1 15,238
-0.7% 15,338 16,479 19,457 20,742
of which combustion of fuel
(5)
14,849 1.3% 14,663 15,501 18,883 19,868
of which operation of facilities
(6)
389 -42.4% 675 978 573 874
Scope 2
(4),(5)
864
-29.2% 1,221 1,221 5,383 16,121
Total 16,102 -2.8% 16,559 17,700 24,839 36,863
of which UK 14,596 -2.6% 14,986 14,605 21,762 21,762
Intensity ratio: tCO
2
e/1,000 sq ft
occupied floor area
(3)
0.81 -5.8% 0.86 0.81 1.30 1.81
48 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Our communities
We will help eradicate digital poverty
We pride ourselves on bringing technology to more people through our competitive pricing,
access to online and physical stores, and affordable and responsible Credit offering. But
thats not all: because our social purpose is at the heart of what we do, we also support
causes that help those who might otherwise be excluded.
We want everyone to be able to
enjoy equal access to the benefits of
technology. Operating across six countries,
our approach is tailored to meet the
needs of each region and their relevant
socioeconomic conditions. During the year
we have continued to embed the Group
Social Impact Principles and seen more
colleagues than ever get behind our work
with the DPA in the UK, including through
fundraising.
Wherever we operate we can help:
Our colleagues help people in their local
communities access and enjoy tech.
Our customers help us raise funds to
help those who are excluded.
Our suppliers work collaboratively
with us to be a force for good.
Defining digital poverty
We are committed to helping eradicate
digital poverty, in all countries we operate
in. We support the DPA’s definition and
consider digital poverty to be the inability
to interact with the online world fully, when,
where and how an individual needs to.
Digital poverty is a pervasive issue that
impacts not only the oldest in society
who have been unable to keep pace with
technological advancements, or those with
acute affordability issues, but individuals of
all ages and socioeconomic backgrounds.
Our annual research in the Nordics,
Tech Trouble, enables us to keep track
of customer challenges:
1 in 3 in the Nordic region think
technological development is
happening so fast that it is difficult
to keep up.
35% think that the price of technology
makes it difficult to keep up.
25% believe unequal access to
technology is creating an increased
class divide.
In the UK, research prepared for the DPA
(1)
found that up to 19m people aged 16+ are
experiencing some form of digital poverty,
but that billions of pounds in benefits for
individuals, government and businesses
could be unlocked each year by eliminating
digital poverty and ensuring basic digital
needs are met for all individuals.
Digital inclusion is no longer something that’s
a ‘nice to have’ – it’s an essential and we
were pleased to see the UK Government
recognise this in their Digital Inclusion Action
Plan: First Steps published in February.
We are committed to working with them
to address digital poverty, which also
supports progress on the UN Sustainable
Development Goal to reduce inequality
within and among countries.
Working to tackle digital poverty
We partnered with the Learning Foundation
in 2021 to launch the DPA as a Founding
Partner, a project that quickly grew into
a leading initiative. In 2024, the Learning
Foundation officially became the DPA,
reflecting its success and impact. We’re
proud of our role in enabling them to
convene, compel and inspire collaboration
within the UK community to lead sustainable
action against digital poverty. We continue
to be an active and engaged member
of the DPA’s work, providing advice and
support on strategy, events and reports. This
year saw the appointment of Moira Thomas,
our Group Sustainability & ESG Director, to
the DPA’s Board of Trustees.
We also signed the DPA’s Charter for Digital
Inclusion; a call to action for organisations
across the private, public and third sectors
to embed digital inclusivity into their daily
operations. By signing the Charter, we have
committed to the following impactful actions:
Raising Awareness: Amplifying
colleagues’ and customers’
understanding of digital poverty
and its extensive impacts.
Digital Skills Development: Providing
resources and training to enhance
digital literacy and skills across our
workforce and communities.
Partnerships for Impact: Collaborating
with other organisations to maximise
efforts and achieve greater impact.
Whilst it’s important we continue to spotlight
this issue and drive systemic change, it’s
also critical that we provide the financial
backing to help support those in digital
need in the short-term. That’s why we
continue with our Tech4Families programme
(see page 49) in partnership with the DPA
in the UK and our local initiatives in the
Nordics (see page 50).
Raising Awareness
We continue to take action to raise
awareness of the challenges of digital
poverty and the opportunities presented
by fixing it once and for all. During the
year we achieved this through a range
of activities including:
We celebrated the second annual
End Digital Poverty Day in September.
Retail colleagues raised over £30,000
through our ‘CurrysVille’ campaign.
Colleagues spent six weeks undertaking
bite-sized awareness raising activities
through an online platform, to
understand the issues of digital poverty
and crucially how to run an event in
store to share that knowledge and raise
money for the DPA. We also sponsored
the DPA’s annual gala to mark the day
and led an internal communications
campaign to reach as many colleagues
as possible.
We launched a short video casestudy
highlighting the difference that laptops
provided through Tech4Families have
made to the lives of families in the UK.
From March, we have made a £1
donation for every online sale of
refurbished tech in the UK, across our
mobile and computing categories,
(1) Digital Poverty in the UK: A socio-economic assessment of the implications of digital poverty in the UK, September 2023
49
Financial Statements Investor InformationGovernanceStrategic Report
towards those living in digital poverty.
In the first two months this raised
£8,060. This incentive is aimed to
help change the nation’s relationship
with tech and sits alongside offering
12-month warranty-assured products
and devices refurbished to an excellent
like-new condition.
Digital Skills Development
This year we launched a pilot to increase
our impact by providing corporate
colleagues in the UK & Ireland with the
opportunity to volunteer their skills and
time with local organisations on charitable,
community-based projects tackling
digital poverty.
We are working with Neighbourly, a
social platform that helps charities and
community groups connect with companies
who are looking to make a positive impact.
By arranging volunteering activities through
Neighbourly, we’re able to keep track of
the impact we’re having as a business.
One of the volunteering opportunities
centres around delivering Ai123 training,
developed by Neighbourly in association
with Microsoft. Neighbourly research
found that over 64% of small charity
organisations said they were struggling to
integrate AI due to limited understanding on
where to start, resources and support. This
campaign helps upskill our own colleagues
to then enable them to deliver basic
AI skills training to small good causes.
In the first four months of our pilot 35
colleagues have undertaken some form
of digital skills volunteering.
Partnerships for Impact
This year we renewed our corporate
membership of the DPA and participated
in their Industry Forum. We have spoken at
and participated in key DPA events and
hosted webinars with them, all with the aim
of highlighting the importance of business
and charities coming together to tackle
the issue of digital inclusion.
We continue to seek opportunities to
work collaboratively with suppliers where
our goals align. For example, we have
joined forces with Deloitte to promote
tech recycling, empowering their 25,000
UK people to recycle their old tech and
electricals at our stores as part of their
Recycle for Good’ scheme.
There is still much work to be done to
eliminate digital poverty in the UK which
businesses and charities alone cannot
address; the Government’s support is
vital. Following the launch of the UK
Government’s Digital Inclusion Action Plan,
we are working closely with DSIT and other
business and charity partners to commit
our support in taking this plan forward.
Tech4Families in the UK
It’s never been more important to make sure
families can get online. In the UK, 2m young
people lack access to a device suitable
for their education so we’re helping families
who need a laptop to get one.
In December we celebrated 2m individual
customer donations to the DPA though
Pennies since launching Tech4Families in
May 2022. We look forward to raising even
more in 2025/26 as we launch Pennies on
www.currys.co.uk.
During the year we have continued to
channel funds collected from our UK
stores through Pennies to support a further
623vulnerable families in need by providing
life changing access to digital technology
through Tech4Families. The scheme was
50 Currys plc Annual Report & Accounts 2024/25
Sustainable business
Our communities continued
shortlisted for The Responsible Retailer
Award at the Retail Week Awards 2025
for the second year running.
August saw the launch of a proof of
concept study to demonstrate the value
of a keyboarded device, which was
independently assessed by the Institute
of Development Studies at the University
of Sussex. The results showed that:
Technology access for children is now
effectively an educational necessity.
88% of parents agreed that their
children were disadvantaged to some
extent by not having access to a laptop
for studying.
85% of children who have received
a laptop through Tech4Families
were getting one for the first time, as
many children typically rely on old
smartphones to access schoolwork.
In helping more children get access to a
laptop through the Tech4Families scheme,
we’re increasing their ability and motivation
to learn and achieve educational outcomes.
Fighting digital exclusion
in the Nordics
Elkjøp Nordic is using our position and role
in society to fight digital exclusion. We work
to raise awareness, increase knowledge,
and enable access for people who are
falling behind in the rapid development
of technology. To connect, play or learn
with technology should be easy and fun
but that is not always the case. That is why
we support organisations and associations
with products and guidance – in addition
to financial resources.
The support we provide is based both
on an open application process and
long-term partnerships for local, national
and global initiatives, including a key
focus on combating digital poverty.
Examples include:
Elkjøp Norway has supported 32
organisations across the whole country
after receiving 171 applications for
the total of NOK 1m in funding. This
involves organisations supporting both
youngsters and elderly to reduce digital
exclusion.
Working with Danish People’s Aid,
Elgiganten Denmark held a Support
Weeks campaign instore, where we
offered 30 minutes of free technical
support to all customers. This came
from insights from the annual Tech
Trouble report, showing that especially
older people struggle with using
their technology. The purpose of the
campaign was to bring some attention
to digital exclusion and to our insights
into this challenge.
Elgiganten Sweden is the main partner
of the nonprofit organisation Stiftelsen
Läxhlpen, supporting their Homework
Help programme, which helps students
in vulnerable areas pass primary school
and obtain a high school qualification.
In 2024/25, we donated tablets to help
voluntary teachers more easily manage
their classes.
In Finland, Gigantti continued the
cooperation with Huippula, part of
Save the Children, working to educate
children on digital skills and inclusion.
In the Nordics, we also supported free
gaming experiences for children and
youth in April. The concept, GAMING IRL,
sees us partner with Norway’s largest
esports centres to give children and youth
the opportunity to experience the joy,
community and sense of achievement that
gaming can bring. Recognising that not all
children have the equipment, knowledge
or space to game, we are working with
partner organisations to create safe
and free meeting places for children who
otherwise wouldn’t have access to gaming.
The aim is to bring hundreds of children
together for free gaming fun over the next
two years, offering them the opportunity
and feeling of being together as a team.
Elkjøp is also participating in the
Norwegian government forum for digital
inclusion, together with a range of public
and private organisations. We see that
there is an affordability, generation and a
language gap in how we use technology.
Elkjøp encourages governments and other
public and private sectors to increase
awareness, knowledge and training on
digital exclusion, for different groups.
“This laptop allows our 5 year old and
7 year old to complete their online
homework and find their way around a
computer for the future when homework
will increase and be more digital based.
They are also learning how to type on a
keyboard rather than on a tablet or phone
which we find is really important in life.
This improves their cognitive skills and
hand and eye co-ordination too.
Anonymous, mother of a beneficiary of Tech4Families.
51
Financial Statements Investor InformationGovernanceStrategic Report
Sustainable business
Our suppliers
Responsible sourcing
Bringing amazing and more sustainable tech to our customers isn’t something we do alone.
Our partnerships with suppliers make a big difference too.
We collaborate with our manufacturers
and suppliers to make sure the products
we sell are safe and responsibly sourced.
In addition, we consider their overall
sustainability performance, particularly
their energy efficiency and climate
change impact.
Our policies and standards
For customers to enjoy our amazing
technology they need peace of mind that
we’re sourcing responsibly. With over 6,400
suppliers globally, with the majority based
in Europe and China, we want to use our
size and unique capabilities to do good.
Beyond compliance with all relevant
national and international legislation, we
have our own Standards for Responsible
Sourcing that set out our expectations for
all suppliers, partners and subsequent
supply chains. The Standards reflect
our commitment to acting with integrity in
business relationships and are underpinned
by both our Child Labour Remediation &
Young Worker Policy and Conflict Minerals
Policy.
We continue to take action to tackle
modern slavery and human trafficking in our
operations and supply chain and report
progress annually in our Modern Slavery
Statement. Our Anti-Modern Slavery &
Human Trafficking Policy clearly states
the actions our colleagues, suppliers and
partners must take if a case of modern
slavery is discovered or suspected.
An Anti-Bribery, Gifts and Hospitality Policy
is in place. The procedures in place to
oversee the anti-corruption and bribery
control environment is reviewed by the
Audit Committee on at least an annual
basis and most recently in June 2024.
The full policy is reviewed by the Board
periodically.
Our progress
This year we reviewed and republished
our Standards for Responsible Sourcing,
and our Anti-Modern Slavery & Human
Trafficking, Child Labour Remediation
& Young Workers and Conflict Minerals
Policies. The policies now all reference
our anonymous whistleblowing channels
and the Group Whistleblowing Policy.
Our internal Modern Slavery Escalation
Process was republished alongside a new
document detailing agencies working in
each of the countries where we operate
who can support should a person
experiencing modern slavery be identified.
We continued our work with Bright Future
to provide secure employment for survivors
of modern slavery. This year we helped
another person find safe and stable
work at Currys. In total we have hosted
placements for eight survivors and helped
six find permanent work within our business.
We collaborated again with Slave-Free
Alliance, part of the global anti-slavery
charity Hope for Justice, to review our
security and cleaning providers in the
UK & Ireland. And, following last year’s
review of Elkjøp’s Distribution Centre
in Sweden, we launched a project to
increase accessibility and ensure all
employees, regardless of language, can
access important information (e.g. relating
to whistleblowing). To support this a new
concept for internal communication was
launched, using short informative videos
instead of text.
We completed 47 ethical audits on
our own label and licensed brand
suppliers this year, continuing to drive
further reductions in working hours.
We set suppliers targets for continuous
improvement, review corrective action
plans and re-audit as necessary.
We have invited more suppliers to join the
EcoVadis platform to enable us to measure
their sustainability performance, with
64% of Group spend now assessed for
sustainability and 63% for carbon maturity,
increasing by 5% and 13% on last year
respectively. Over 96% of our own label
order value is with suppliers who have an
EcoVadis rating.
Through our membership of the Responsible
Business Alliance, we continue to expand
our understanding of the mineral risks
associated with our industry, gaining
greater insight into the supply chain
stages, composition and ESG issues
relating to the technologies we sell. This
year we engaged our own label and
licensed brand suppliers through sharing
our updated Conflict Minerals Policy,
supporting guidance and additional
resources and training materials. We also
surveyed supplier’s conflict mineral due
diligence and will use this data to inform
our approach going forward. And through
our work on climate change we also
engaged with key suppliers to understand
more about the information they hold on
the lifecycle emissions of their products
(read more on page 45).
Looking ahead
In 2025/26 we will:
Continue work with our own label and
licensed brand suppliers to increase
their average score on EcoVadis.
Collaborate with Slave-Free Alliance
to review our understanding of, and
response to human rights risks in our
operations and supply chain.
Refresh our modern slavery ‘Spot the
signs’ training for our colleagues in
supply chain and service operations.
Refresh our responsible sourcing training
module for all buyers and colleagues
working with suppliers.
Our policies and standards
Read our policies and standards on our
Group website, www.currysplc.com
Modern slavery
Read our Modern Slavery Statement on
our Group website, www.currysplc.com
Read more about our work with suppliers
to sell tech that uses less resources on
page 36.
52 Currys plc Annual Report & Accounts 2024/25
Risk management
approach
The Group recognises that taking risks is an inherent part of doing business and that
competitive advantage can be gained through effectively managing risk. The Group
has developed and continues to evolve robust risk management processes, and risk
management is integrated into business decision-making. The Group’s approach to risk
management and risk governance framework is set out in the Corporate Governance
Report on pages 79 to 90. The risks are linked to the strategic priorities on pages 16 to 17.
Principal risks
Our approach to horizon
scanning and emerging risks
In order to promote sustainable success,
the business continues to analyse the risks
likely to emerge in the short, medium and
longer term that may impact the delivery
of our strategy. To provide a view over the
medium to longer term, a horizon scanning
approach is required.
Our approach to undertaking horizon
scanning is based on conducting both
reviews of external thought leadership
and also through obtaining the views of
key business stakeholders on emerging risks.
Horizon scanning takes place throughout
the year to ensure that the horizon is
consistently scanned for developments
and changes that may impact the business.
Any emerging risks are included in Risk
Committee and Audit Committee reporting
to form a view as to whether any of these
should be considered a principal risk.
Risks and potential impacts
The Group continues to develop its
risk management processes, fully
integrating risk management into business
decision-making. The risk management
process mirrors the operating model with
each business unit responsible for the
ongoing identification, assessment and
management of their existing and emerging
risks. The output of these assessments is
aggregated to compile an overall
Group-level view of risk.
The principal risks and uncertainties,
together with their potential impacts and
changes in net risk since the last report,
are set out in the tables below along with
an illustration of actions being taken to
mitigate them.
53
Financial Statements Investor InformationGovernanceStrategic Report
Key changes to the risk profile
During 2024/25 we conducted an end-to-end review of our
principal and emerging risks through individual discussions with
key stakeholders, risk owners, executive management and the
Board. As a result, a number of changes were made to the
Group risk profile, these included:
The total number of principal risks has reduced from 13 to 12.
Competition has been recognised as a standalone risk in our
principal risk profile, in recognition of the shift in competitive
landscape and to reflect our continued focus on this as
a business.
The Health and Safety risk has been expanded to include
elements of people risk such as emerging employment
legislation, retention and engagement.
Information security and data protection have been
combined into a single risk, as have crystallisation of
legacy tax issues and financial, liquidity and treasury.
Both the financial services regulation and the sustainability
risks have increased due to the heightened regulatory
landscape and associated increase in regulation and
legislation.
The business continuity risk is being reassessed in light of
recent cyber attacks on the UK retail sector. Significant
activity is taking place internally to closely monitor and
mitigate the risk. We are also working closely with external
parties including the National Cyber Security Centre to learn
from those impacted and implement recommendations.
Risk profile
Likelihood Impact
Increased
12 4
Decreased
No change
1
2
4
5
6
7
8
9
10
11
1
2
5
6
7
8
9
10
11
12
New
3 3
Principal risks
1
Business continuity
2
Business transformation
3
Competition
4
Financial services regulation
5
Information security and data protection
6
IT systems and infrastructure
7
Liquidity, tax and treasury
8
Macroeconomic environment
9
People and safety
10
Product safety
11
Supply chain resilience
12
Sustainability
Colour key
Strategic
Regulatory
Technology
Operational
Financial
54 Currys plc Annual Report & Accounts 2024/25
Principal risks
and uncertainties
1 Business continuity
Risk owner:
Chief Operating Officer
Risk category:
Operational
Risk movement:
Link to strategy
Considered in the
viability statement:
Yes
What is the risk?
Failure to effectively
respond, maintain, and
recover operations in
the event of significant
business disruption
and/or incident.
What is the impact?
Reduced revenue
and profitability.
Deteriorating cash flow.
Reputational damage.
Loss of competitive
advantage.
How we manage it
Business continuity plans in place and
tested for key business locations.
Enablement of home working for office-
based and contact centre colleagues.
Disaster recovery plans in place and
tested for key IT systems and data
centres.
Cross-functional crisis team to manage
response to significant events.
Major risks insured.
Business Continuity Policy.
Changes since
last report
This risk has remained
elevated over
2024/25.
2 Business transformation
Risk owner:
Group Information Officer
Risk category:
Strategic
Risk movement:
Link to strategy
Considered in the
viability statement:
Yes
What is the risk?
Failure to deliver the
required Transformation
activities to achieve
the desired cost, margin,
compliance and growth.
What is the impact?
Reduced revenue
and profitability.
Deteriorating cash flow.
Reduced market share.
How we manage it
Transformation programme office
established and delivering key
strategic objectives.
Development of customer credit
propositions.
Enhancement of data analytics
capabilities.
Robust portfolio governance.
Changes since
last report
This risk has remained
stable over 2024/25.
3 Competition
Risk owner:
Chief Commercial Officer
Risk category:
Strategic
Risk movement:
N/A
Link to strategy
Considered in the
viability statement:
No
What is the risk?
Failure to anticipate
and effectively respond
to changing competitor
behaviour and/or
the disruptive retail
landscape.
What is the impact?
Reduced revenue
and profitability.
Deteriorating cash flow.
Reduced market share.
Reputational damage.
How we manage it
Trading meetings, quarterly business
reviews, budgeting and planning
processes.
Working closely with suppliers on
partnerships and strategies.
Continued development of propositions
and focus on retail fundamentals.
Changes since
last report
This is a new risk for
2024/25.
4 Financial services regulation
Risk owner:
Chief Services Officer
Risk category:
Regulatory
Risk movement:
Link to strategy
Considered in the
viability statement:
Yes
What is the risk?
Failure to manage
the business of the
Group in compliance
with financial services
regulation to which
the Group is subject
in a number of areas
including insurance
operations and
consumer credit
activities.
What is the impact?
Enforcement action
by the regulator.
Loss of authorisation
and inability to trade
regulated products.
Reputational damage.
Financial penalties.
Reduced revenues
and profitability.
Deteriorating cash flow.
Customer
compensation.
Board oversight and risk management
structures monitor compliance and
ensure that the Company’s culture
focuses on good customer outcomes.
Regulatory Compliance Committee,
Product Governance and other internal
governance structures.
Financial Services Risk Management
Framework and Compliance Framework
in place.
Compliance monitoring and internal
audit review of the operation and
effectiveness of compliance standards
and controls.
Changes since
last report
This risk has increased
in impact over
2024/25.
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Financial Statements Investor InformationGovernanceStrategic Report
5 Information security and data protection
Risk owner:
Chief Information Officer
Risk category:
Technology
Risk movement:
Link to strategy
Considered in the
viability statement:
Yes
What is the risk?
Failure to govern and
control customer,
colleague and business
data in accordance
with legislation including
EU General Data
Protection Regulation.
Failure to prevent,
monitor and respond to
an information security
event.
What is the impact?
Reputational damage.
Financial penalties.
Reduced revenue
and profitability.
Deteriorating cash flow.
Customer
compensation.
Loss of competitive
advantage.
How we manage it
Significant investment in information
security safeguards, IT security controls,
monitoring, in-house expertise and
resources as part of a managed
information security improvement plan.
Technology Risk Forum with responsibility
for oversight, co-ordination and
monitoring of information security
and data protection risk.
Audit programme over key suppliers’
information security standards.
Ongoing programme of penetration
testing, security health checks, red
teaming and scenario exercises.
Control activities operate over
management of customer and employee
data in accordance with the Group’s
data protection policy and processes.
Changes since
last report
This newly combined
risk has remained
stable over 2024/25.
6 IT systems and infrastructure
Risk owner:
Chief Information Officer
Risk category:
Technology
Risk movement:
Link to strategy
Considered in the
viability statement:
Yes
What is the risk?
A key system becomes
unavailable for a period
of time impacting our
ability to trade and
continue operations.
What is the impact?
Reduced revenue
and profitability.
Deteriorating cash flow.
Loss of competitive
advantage.
Restricted growth
and adaptability.
Reputational damage.
How we manage it
Ongoing IT transformation to align
IT infrastructure to future strategy.
Peak planning and preparation to
ensure system stability and availability
over high-demand periods.
Individual system recovery plans in
place in the event of failure which are
tested in line with an annual plan, with
full recovery infrastructure available
for critical systems.
Long-term partnerships with tier 1
application and infrastructure
providers established.
A mature IT service design and transition
process controls and manages the
transition of new and changed services
into production.
Changes since
last report
This risk has remained
stable over 2024/25.
7 Liquidity, tax and treasury
Risk owner:
Chief Financial Officer
Risk category:
Financial
Risk movement:
Link to strategy
Considered in the
viability statement:
Yes
What is the risk?
Failure to manage Currys’
access to sufficient
liquidity at any given
time may impact the
Group’s ability to meet
its financial and legacy
tax obligations.
What is the impact?
Reduced revenue
and profitability.
Deteriorating cash flow.
How we manage it
Regular monitoring of cash and liquidity
levels takes place at the Cash Steering
Committee.
Bank facility and covenant cover
levels are reviewed and negotiated.
Capex prioritisation sessions are
undertaken by the Executive Committee
to identify cost-saving initiatives.
Triennial pensions revaluation process.
Board and internal committee
oversight actively monitors tax
strategy implementation.
The Group remains committed to
achieving a resolution with HMRC
in relation to open tax enquiries.
Changes since
last report
This newly combined
risk has remained
stable over 2024/25.
Risk movement
Increased Stable Decreased
Link to strategy
Colleagues
Easy to shop
Customers for life
Grow profits
56 Currys plc Annual Report & Accounts 2024/25
Principal risks
and uncertainties continued
8 Macroeconomic environment
Risk owner:
Chief Financial Officer
Risk category:
Strategic
Risk movement:
Link to strategy
Considered in the
viability statement:
Yes
What is the risk?
Failure to mitigate the
impacts of volatile
external financial
factors such as tariffs,
exchange rates, interest
rates and inflation
across our key markets.
What is the impact?
The potential for
increased operating
costs to Currys plc.
The potential for
external factors to
impact consumer
demand which may in
turn result in electrical
spend by customers.
How we manage it
Rolling forecast to analyse future
expected performance across the
financial year.
Business plan updates to the Executive
Committee to analyse the investment
initiatives taking place and progress
against delivery and financial benefits,
alongside more detailed daily and
weekly training performance.
Cost flexibility in operating model.
Hedging strategy in place for foreign
exchange and energy.
Expanding the availability of our credit
and service offerings for customers.
Changes since
last report
This risk has remained
elevated over
2024/25.
9 People and safety
Risk owner:
Chief Operating Officer
Risk category:
Operational
Risk movement:
Link to strategy
Considered in the
viability statement:
Yes
What is the risk?
Failure to: attract,
engage and retain
skilled colleagues
affordably; protect
customers and
colleagues; and
maintain an environment
where our values and
behaviours support
delivery of our strategy.
Failure to comply with
evolving employment
legislation.
What is the impact?
Employee engagement
and satisfaction.
Increased operating
costs.
Employee/customer
illness, injury or loss
of life.
Reputational damage.
Financial penalties.
Legal action.
How we manage it
Colleague engagement surveys.
Identification of cost reduction
opportunities and associated activities.
Risk assessment programme covering
retail, support centres, distribution
and home services.
Incident reporting tool and process.
Health and Safety training and
development framework and
inspection programme.
Audit programme including factory audits
for own-brand products and third-party
supply chains.
Changes since
last report
This risk has remained
stable over 2024/25.
10 Product safety
Risk owner:
Chief Operating Officer
Risk category:
Operational
Risk movement:
Link to strategy
Considered in the
viability statement:
No
What is the risk?
Failure to maintain
adequate procedures
and due diligence
regarding product
safety, and sufficient
processes to manage
and comply with
product recall notices,
particularly in relation
to Original Equipment
Manufacturer (‘OEM’)
sourced product.
What is the impact?
Financial penalties.
Reduced cash flow.
Reputational damage.
How we manage it
Factory audits conducted over
OEM suppliers.
Technical evaluation of OEM products
prior to production.
Product inspection of OEM products
prior to shipment.
Monitoring of reported incidents.
Safety governance reviews conducted
by internal by Technical and Business
Standards teams.
Establish protocols and procedures
to manage product recalls.
Changes since
last report
This risk has remained
stable over 2024/25.
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Financial Statements Investor InformationGovernanceStrategic Report
11 Supply chain resilience
Risk owner:
Chief Operating Officer
Risk category:
Operational
Risk movement:
Link to strategy
Considered in the
viability statement:
No
What is the risk?
Failure to optimise key
supplier relationships,
minimise external goods
for resale (‘GFR) and
goods not for resale
(‘GNFR), supply chain
disruption and manage
effective mitigation,
particularly in the
context of geopolitical
factors.
What is the impact?
Disruptions to supply
of goods.
Pricing and stock
availability terms
could worsen, leading
to decreasing sales/
reduced margin.
Reduced revenue
and profitability.
Deteriorating cash flow.
Reduced market
share.
Ensuring alignment of key suppliers
to future strategy and meetings with
strategic suppliers’ management.
Continuing to leverage the scale of
operations to strengthen relationships
with key suppliers and maintain a good
supply of scarce products.
Working with suppliers to ensure
availability of products through key
supplier group engagement programme.
Ethical supply chain due diligence over
our supplier base.
Control structures to ensure appropriate
supplier relationship management for
GFR, GNFR and OEM.
Changes since
last report
This risk has remained
stable over 2024/25.
12 Sustainability
Risk owner:
Chief People, Communications
and Sustainability Officer
Risk category:
Strategic
Risk movement:
Link to strategy
Considered in the
viability statement:
No
What is the risk?
Failure to meet
increasing regulatory and
legislative requirements
and respond to
significant weather
events. Failure to
deliver on commitments
and expectations
from shareholders,
stakeholders, our
customers and
colleagues.
What is the impact?
Reduced cash flow
as customers shop
elsewhere.
Reputational damage.
Loss of competitive
advantage.
How we manage it
Roadmap to net zero by 2040.
Commitment to EV100.
Oversight from the Group Sustainability
Leadership Team, ESG Committee,
ExCo and the Board.
Group ESG strategy regularly reviewed.
Partnerships with reputable external
agencies Circular Electronics Partnership
(on circular economy), British Retail
Consortium (on climate change),
Digital Poverty Alliance.
Management reporting on progress
against target for e-waste and
emissions with metrics included
in annual bonus scorecard.
Changes since
last report
This risk has increased
over 2024/25.
Risk movement
Increased Stable Decreased
Link to strategy
Colleagues
Easy to shop
Customers for life
Grow profits
58 Currys plc Annual Report & Accounts 2024/25
Going concern
and viability statement
Going concern
A review of the Group’s business activities, together with the
factors likely to affect its future development, performance, and
position, are set out within this Strategic Report, including the risk
management section. The financial position of the Group, its cash
flows, liquidity position and borrowing facilities are shown in the
balance sheet, cash flow statement and accompanying notes
to the Annual Report & Accounts. The directors have outlined the
assessment approach for going concern in the accounting policy
disclosure in note 1 of the consolidated financial statements.
Following that review, the directors have concluded that the
going concern basis remains appropriate.
Viability statement
In accordance with the UK Corporate Governance Code,
the directors have assessed the viability of the Group over a
period longer than the 12 months covered by the ’Going concern’
provision above.
The directors, in making the assessment that three years was
appropriate, considered the current financial and operational
positions of the Group, the potential impact of the risks and
uncertainties in the Strategic Report, and the macroeconomic
environment (covering inflation, cost of living, consumer spending
and competitor activity), plus the mitigating actions available
to the Board.
The Board concluded that a period of three years was
appropriate, noting that whilst the most recent strategic plan has
a four-year outlook, this is not the typical planning horizon for
the Group and is instead the result of current macroeconomic
uncertainty. The Group’s strategic plan is updated annually, and
the period of three years reflects where there is greater certainty
of cash flows associated with the Group’s major revenue streams.
The strategic plan considers the forecast revenue, EBITDA,
working capital, cash flows and funding requirements on a
business-by-business basis, which are assessed in aggregate
with reference to the available borrowing facilities to the
Group over the assessment period including seasonal cash
flow and borrowing requirements on a monthly basis and the
financial covenants to which those facilities need to comply.
The model assessed by the directors has been derived from
the Board-approved annual Group budget for 2024/25, and
Board-approved strategic plan for the remaining two periods.
These forecasts have been subject to robust stress-testing,
modelling the impact of a severe but plausible downside scenario
based on those principal risks facing the Group, including specific
consideration of a range of impacts that could arise from the
continued short to medium term macroeconomic uncertainty.
This scenario included a downside risk to sales across the
Group to reflect the risk caused by the current macroeconomic
environment with high interest rates and energy costs, that could
place additional pressure on consumer spending.
As part of this analysis, mitigating actions within the Group’s control
have also been considered. These forecast cash flows indicate
that there remains sufficient headroom in the viability period
for the Group to operate within the committed facilities and to
comply with all relevant banking covenants, for which the Group
obtained relaxation from October 2023 to October 2024.
As well as focusing on the potential downside to sales caused
by the current macroeconomic environment, the scenario also
included other principal risks such as regulation or information
security incidents and reduced forecast profitability and cash
flow as a result of a significant change in consumer behaviour.
The model assumes no further funding facilities are required over
and above those currently committed to the Group as disclosed
in note 16 to the Annual Report & Accounts.
Based on the results of this analysis, the directors have a
reasonable expectation that the Group will be able to continue
in operation and meet its liabilities as they fall due over the
three-year period of their assessment. In doing so, it is recognised
that such future assessments are subject to a level of uncertainty
and as such future outcomes cannot be guaranteed or predicted
with certainty.
Going concern is the basis of preparation of the financial statements that assumes an
entity will remain in operation for a period of at least 12 months from the date of approval
of the financial statements. The viability statement takes account of the Companys
current position and principal risks, stating whether there is a reasonable expectation
that the Company will be able to continue in operation and meet its liabilities as they
fall due over a longer term than the going concern period.
59
Financial Statements Investor InformationGovernanceStrategic Report
£(92)m
£82m
£149m
24/25
23/24
22/23
+78
+81
+82
24/25
23/24
22/23
7.4p
7.9p
11.3p
24/25
23/24
22/23
£107m
£118m
£162m
24/25
23/24
22/23
+55
24/25
(43.6)p
14.9p
10.0p
24/25
23/24
22/23
£(462)m
£28m
£124m
24/25
23/24
22/2 3
21.3%
33.3%
35.2%
24/25
23/24
22/23
Key performance
indicators
Our Key Performance Indicators (KPIs) comprise a
balanced set of financial and non-financial metrics
that are consistent with our strategy and vision
and enable management to evaluate the Group’s
strategic performance. Statutory equivalents
of our KPIs are provided where relevant.
1. In the reporting of financial information, the Group uses certain measures that are not required under IFRS. These are presented in accordance with the Guidelines on
APMs issued by the European Securities and Markets Authority (ESMA’) and are consistent with those used internally by the Group’s Chief Operating Decision Maker to
evaluate trends, monitor performance, and forecast results. These APMs may not be directly comparable with other similarly titled measures of ‘adjusted’ or ‘underlying
revenue or profit measures used by other companies, including those within our industry, and are not intended to be a substitute for, or superior to, IFRS measures. Further
information and definitions can be found in the Notes to the Financial Information of this report.
2. Group NPS methodology has been updated for 2024/25 due to the Nordics moving from Happy of Not to NPS.
3. Reduction in scope 1 & 2 market based emissions against a 2019/20 baseline. 2022/23 and 2023/24 figures have been restated following the disposal of Greece.
Financial
Free cash flow
(1)
£149m
Adjusted EPS
11.3p
Adjusted profit before tax*
(1)
£162m
EPS
10.0p
Profit/(loss) before tax
(1)
£124m
Non-financial
Colleague engagement
+82
Net promoter score
(1)
+55
Net zero by 2040 (Scope 1 &
2 market based emissions)
(3)
35.2%
60 Currys plc Annual Report & Accounts 2024/25
Performance
summary
Group like-for-like sales growth was +2%, driven by the UK&I which grew +4%. The UK consumer environment was resilient, as cost inflation
softened and interest rates started to fall. The Nordics consumer environment, though subdued, slowly improved throughout the year,
as interest rates started to fall in most countries.
Year-on-year
Revenue
2024/25
£m
2023/24
£m
Reported
% change
Currency
neutral
% change
Like-for-
Like
% change
- UK & Ireland 5,286 4,970 +6% +6% +4%
- Nordics 3,420 3,506 (2)% 0% 0%
Group 8,706 8,476 +3% +4% +2%
Like-for-like Sales - YoY H1 Peak Post-Peak H2 Full year
UK & Ireland +5% +2% +4% +3% +4%
Nordics (2)% +1% +3% +2% 0%
Group +2% +2% +4% +3% +2%
UK&I adjusted EBIT increased +8% YoY as sales growth and gross margin improvement offset cost increases. Sales were driven by market
share gains and through strategic initiatives. Gross margin climbed +20bps due to higher adoption of services and solutions, better
monetisation of our improved customer experience, a focus on more profitable sales, and cost savings. Operating costs rose driven by
wage growth and other inflationary pressures, an increase in investment spend (which is increasingly expensed rather than capitalised)
and deliberate investment in marketing.
Nordics adjusted EBIT increased +18% (+24% currency neutral) YoY. Sales were down (4)% on a 52-week basis, driven by flat like-for-like
sales coupled with currency headwinds and store closures. Gross margin climbed +60bps towards historically high levels, while cost
savings and efficiencies offset inflationary cost pressures.
Group operating cash flow rose +6% YoY due to the improved profitability. Free cash flow was £149m, +82% YoY as lower cash
exceptionals, lower interest costs and working capital inflow more than offset the planned increases in capital expenditure. Net cash
inflow was £88m after £50m of scheduled pension contributions.
61
Financial Statements Investor InformationGovernanceStrategic Report
Profit and Cash Flow Summary
2024/25
£m
2023/24
£m
2024/25
Adjusted
£m
2023/24
Adjusted
£m
Reported
% change
Currency
neutral
% change
Segmental EBIT
- UK & Ireland 145 88 153 142 +8% +8%
- Nordics 53 29 72 61 +18% +24%
EBIT on continuing operations 198 117 225 203 +11% +13%
EBIT Margin 2.3% 1.4% 2.6% 2.4% +20 bps +20 bps
Net interest expense on leases (56) (59) (56) (59) (5)% (5)%
Other net finance costs (18) (30) (7) (26) (73)% (74)%
Profit before tax on continuing operations 124 28 162 118 +37% +41%
Tax on continuing operations (16) (1) (40) (31)
Profit after tax on continuing operations 108 27 122 87 +40% +44%
Profit after tax on discontinued operations - 138
Profit after tax 108 165
Earnings per share on continuing operations 10.0p 2.4p 11.3p 7.9p +43%
Operating cash flow 260 246 +6% +7%
Operating cash flow margin 3.0% 2.9% +10 bps +10 bps
Cash generated from continuing operations 507 419
Free cash flow 149 82 +82%
Net cash 184 96 +92%
Outlook and guidance
Current year guidance
The Group is facing into several headwinds this year, including cost increases driven by the UK government’s recent budget, general cost
inflation, and the weaker Norwegian Kroner reducing reported profits. To counteract these, the Group is pursuing cost saving measures
and is well placed to take advantage of growth opportunities.
In line with usual practice, the Group will update the market on full year profit expectations after the Peak trading period, but at this
early stage in the year it is comfortable with market expectations.
Guidance on known and controllable financial items is listed below.
The Group expects total interest expense of around £65m
Capital expenditure of around £95m
Exceptional cash outflow of around £30m
Pension contributions of £78m, in line with scheduled increase
Cash dividend payments of £25m across the 2024/25 final and expected 2025/26 interim dividend
Other technical cashflow items:
Depreciation & amortisation around £265m
Cash payments of leasing costs around £260m
Cash tax around £20m
Cash interest of around £15m
Share purchases to cover colleague share awards of £15-20m
In the reporting of financial information, the Group uses certain measures that are not required under IFRS. These are presented in accordance with the Guidelines on
APMs issued by the European Securities and Markets Authority (ESMA’) and are consistent with those used internally by the Group’s Chief Operating Decision Maker to
evaluate trends, monitor performance, and forecast results. These APMs may not be directly comparable with other similarly titled measures of ‘adjusted’ or ‘underlying
revenue or profit measures used by other companies, including those within our industry, and are not intended to be a substitute for, or superior to, IFRS measures.
Further information and definitions can be found in the Notes to the Financial Information of this report.
1. Recurring service revenue is the total of Commission, Support service and Connectivity revenue.
2. Viva-Glint, April 2025 survey completed by 22,200 colleagues across the Group.
3. Company compiled consensus for 2025/26 forecasts Group adjusted PBT of £167m. Full forecasts are available on the corporate website:
https://www.currysplc.com/investors/consensus-and-analyst-coverage/
62 Currys plc Annual Report & Accounts 2024/25
Performance
summary continued
Longer term guidance
The Group is continuing to target at least 3% adjusted EBIT margin in both the UK&I and the Nordics.
Alongside this, the Group will remain focused on free cash flow generation. The Group expects to keep annual capital expenditure
below £100m, for exceptional cash costs to be below £10m by 2026/27, and to keep working capital at least neutral despite
continued outflow from the expected growth of the iD Mobile business.
The Group’s cash tax will remain below adjusted P&L tax due to the tax deductions from defined benefit pension scheme contributions
and the benefit of brought forward losses in the UK and Nordics.
The Group will aim to distribute consistent and growing cash to shareholders as outlined in the capital allocation framework which
is set out below.
Capital allocation
The Group’s continued focus on free cash flow resulted in year-end net cash of £184m and a pension deficit of £(103)m, a net position
of £81m. This is the Group’s strongest balance sheet position in over a decade.
On this strong foundation, the Group has a clear capital allocation framework:
1. Maintain a prudent balance sheet – This has historically been defined as meeting banking covenants and our own targets for
indebtedness fixed charge cover of >1.5x and indebtedness leverage of <2.5x. Alongside these targets, the Group will look to
maintain a year-end net cash balance of at least £100m for the foreseeable future. This level of cash allows us to efficiently
manage the working capital cycle of the business and protect the balance sheet in the event of unexpected market downturns.
2. Pay required pension cash contributions – The Group is currently scheduled to pay £78m of contributions per annum from 2025/26
through to a final payment of £43m in 2028/29, a total of £277m. The triennial pension review commenced in March 2025 and is
expected to conclude by the end of calendar year 2025. The Group is continuing to work proactively with the scheme trustees to
agree a revised forward funding schedule that should allow pensions contributions to reduce over time, reflecting the significant
strengthening of the pension position over recent periods.
3. Invest to grow business/profits/cashflow – The Group has set an annual capital expenditure target of less than £100m, which is low
by historic levels, but reflects the well-invested nature of the Group’s assets and that an increasing proportion of investment spend is
expensed through the P&L. The Group continues to prioritise high returning projects and the efficient use of capital and is comfortable
that this level of expenditure provides sufficient bandwidth to achieve our objectives.
4. Pay and grow an ordinary dividend – The Board reconfirms its previous commitment to a progressive dividend policy and to
recommence cash dividend payments at a level that represents around 5x adjusted EPS cover, starting with the final dividend of
1.5p (representing 2/3rds of a full year dividend). Future dividends are expected to grow and will be declared in the normal course
alongside interim and year-end results. The interim dividend is expected to be set at one-third of the preceding full year dividend.
5. Surplus capital available for share buybacks – The Group is committed to returning excess cash to shareholders through a share
buyback programme. The Board recognises that the strength of the balance sheet should allow this to commence sooner rather
than later, however, any decision is subject to the conclusion of the current pension triennial review.
63
Financial Statements Investor InformationGovernanceStrategic Report
Our business is managed and evaluated across two reporting segments: UK & Ireland and Nordics. The table below presents the
combined Group results, followed by detailed explanations for each segment.
Following the disposal of Kotsovolos on 10 April 2024, the Greece reporting segment has been removed from the prior year results.
Income Statement
2024/25
£m
2023/24
£m
Reported
% change
Currency
neutral
% change
Revenue 8,706 8,476 +3% +4%
Recurring service revenue
1
814 749 +9% -
Adjusted EBITDA 491 479 +3% +4%
Adjusted EBITDA margin 5.6% 5.7% (10) bps -
Depreciation of right-of-use assets (181) (178)
Depreciation of other assets (39) (41)
Amortisation (46) (57)
Adjusted EBIT 225 203 +11% +13%
Adjusted EBIT margin 2.6% 2.4% +20 bps +20 bps
Interest on lease liabilities (56) (59)
Finance income 11 4
Adjusted finance costs (18) (30)
Adjusted PBT 162 118 +37% +41%
Adjusted PBT margin 1.9% 1.4% +50 bps +50 bps
Adjusted tax (40) (31)
Adjusted Profit after tax on continuing operations 122 87
Adjusted EPS 11.3p 7.9p
Statutory Reconciliation
Adjusting items to EBITDA (4) (63)
EBITDA 487 416 +17% +19%
Adjusting items to depreciation and amortisation (23) (23)
EBIT 198 117 +69% 73%
EBIT Margin 2.3% 1.4% +90 bps +90 bps
Adjusting items to finance costs (11) (4)
PBT 124 28 +343% +357%
Adjusting items to tax 24 30
Profit after tax on continuing operations 108 27 +300% +331%
EPS – total 10.0p 14.9p
1. Recurring service revenue is the total of Commission, Support service and Connectivity revenue.
Performance review
2024/25
64 Currys plc Annual Report & Accounts 2024/25
Performance review
2024/25 continued
Cash flow
2024/25
£m
2023/24
£m
Reported
% change
Currency
neutral
% change
Adjusted EBITDAR 495 483 +2% +4%
Adjusted EBITDAR margin 5.7% 5.7% - -
Cash payments of leasing costs (249) (247)
Other non-cash items in EBIT 14 10
Operating cash flow 260 246 +6% +7%
Operating cash flow margin 3.0% 2.9% +10 bps +10 bps
Capital expenditure (77) (48)
Adjusting items to cash flow (33) (4 8)
Free cash flow before working capital 150 150 - +3%
Working capital 38 (2)
Network receivable (24) (32)
Segmental free cash flow 164 116 +41% +45%
Cash tax paid (4) (7)
Cash interest paid (11) (27)
Free cash flow 149 82 +82% +85%
Dividend - -
Purchase of own shares – share buyback - -
Purchase of own shares – employee benefit trust (15) (12)
Pension (50) (36)
Disposals including discontinued operations (5) 162
Other 9 (3)
Movement in net cash/(debt) 88 193 (54)% (59)%
Net cash 184 96 +92% +86%
UK & Ireland
Number of stores 2024/25 2023/24
UK 280 282
Ireland 16 16
Total UK&I 296 298
Selling space ‘000 sq. ft
UK 5,159 5,223
Ireland 207 207
Total UK&I 5,366 5,430
65
Financial Statements Investor InformationGovernanceStrategic Report
Income Statement
2024/25
£m
2023/24
£m
Reported
% change
Currency
neutral
% change
Revenue 5,286 4,970 +6% +6%
Of which recurring service revenue
1
606 541 +12% -
Adjusted EBITDA 306 294 +4% +4%
Adjusted EBITDA margin 5.8% 5.9% (10) bps (10) bps
Depreciation of right-of-use assets (98) (97)
Depreciation of other assets (19) (18)
Amortisation (36) (37)
Adjusted EBIT 153 142 +8% +8%
Adjusted EBIT margin 2.9% 2.9% - -
Adjusting items to EBIT (8) (54)
EBIT 145 88 +65% +66%
EBIT margin 2.7% 1.8% +90 bps +100 bps
Cash flow
Adjusted EBITDAR 310 298 +4% +4%
Adjusted EBITDAR margin 5.9% 6.0% (10) bps (10) bps
Cash payments of leasing costs (148) (150)
Other non-cash items in EBIT 14 8
Operating cash flow 176 156 +13% +13%
Operating cash flow margin 3.3% 3.1% +20 bps +20 bps
Capital expenditure (50) (22)
Adjusting items to cash flow (28) (32)
Free cash flow before working capital 98 102 (4)% (4)%
Working capital 21 13
Network receivable (24) (32)
Segmental free cash flow 95 83 +14% +14%
1. Recurring service revenue is the total of Commission, Support service and Connectivity revenue.
Total UK&I sales increased +6%, driven by like-for-like sales growth of +4%. The 53rd week added around +2% to revenue but did not
have a material impact on profits or cashflow. The online share of business increased +2%pts to 47%.
Mobile was the strongest performing category, with growth in iD Mobile and handset-only sales. Computing sales were also positive,
with AI technology sales building momentum. Consumer electronics and domestic appliances were stable compared to last year.
Additional growth was driven by new categories and accessories which grew significantly from a low base. Growth was supported
by additional above-the-line and online performance marketing.
The UK&I market was broadly flat year-on-year, with the store channel reducing by around (5)% while the online market increased
by +2%. Our market share was up +50bps compared to the previous year, with growth in both channels.
Gross margin increased +20bps reflecting the higher adoption rate of credit and other services, complete solution sales and costs
savings and efficiencies to offset inflation in supply chain. There was also a continued focus on the end-to-end profitability of product
sales. Operating costs increased in absolute terms due to wage and other inflation, as well as deliberate investment in marketing and
increases in expensed investment spend. The operating expense to sales ratio worsened by (20)bps as these cost increases more than
offset operating leverage.
Adjusted EBIT increased to £153m at 2.9% EBIT margin, flat YoY.
In the period, adjusting items to EBIT totalled £(8)m mainly due to £(11)m of amortisation, £(6)m of restructuring charges, +£3m of provision
release for onerous contract following successful renegotiation, and +£7m of provision release related to historical regulatory matters.
66 Currys plc Annual Report & Accounts 2024/25
The cash costs in the period primarily relate to ongoing strategic change and leases on closed properties.
2024/25
£m
2023/24
£m
P&L Cash P&L Cash
Acquisition/disposal related items (11) - (11) -
Strategic change programmes (6) (24) (11) (26)
Impairment losses and onerous contracts 3 (1) (17) (2)
Regulatory 7 (2) (13) (3)
Other (1) (1) (2) (1)
Total (8) (28) (54) (32)
Operating cash flow was up +13% to £176m due to higher operating profit, slightly offset by lower lease costs. Capital expenditure more
than doubled to £50m due to the planned resumption of investment during the year, with spend focused on channel improvements and
a variety of small-scale IT and system upgrades. Adjusting items are described above. Working capital cash outflow was driven by the
growth of iD Mobile, with the total £24m iD Mobile related outflow almost entirely offset by efficiencies in the rest of the business.
In combination, this resulted in segmental free cash inflow of £95m, +£12m higher than last year.
Nordics
2024/25 2023/24
Number of stores Own stores Franchise stores Total Own stores Franchise stores Total
Norway 75 64 139 80 64 144
Sweden 93 77 170 96 76 172
Denmark 49 - 49 47 - 47
Finland 20 18 38 20 22 42
Other Nordics - 16 16 - 16 16
Nordics 237 175 412 243 178 421
Selling space ‘000 sq ft Own stores Franchise stores Total Own stores Franchise stores Total
Norway 1,028 652 1,680 1,062 654 1,716
Sweden 1,106 404 1,510 1,150 389 1,539
Denmark 816 - 816 788 - 788
Finland 507 166673 508 196 704
Other Nordics - 106 106 - 106 106
Nordics 3,457 1,328 4,785 3,508 1,345 4,853
Performance review
2024/25 continued
67
Financial Statements Investor InformationGovernanceStrategic Report
Income Statement
2024/25
£m
2023/24
£m
Reported
% change
Currency
neutral
% change
Of which recurring service revenue
1
208 208 - -
Adjusted EBITDA 185 185 - +4%
Adjusted EBITDA margin 5.4% 5.3% +10 bps +20 bps
Depreciation of right-of-use assets (83) (81)
Depreciation of other assets (20) (23)
Amortisation (10) (20)
Adjusted EBIT 72 61 +18% +24%
Adjusted EBIT margin 2.1% 1.7% +40 bps +40 bps
Adjusting items to EBIT (19) (32)
EBIT 53 29 +83% +100%
EBIT margin 1.5% 0.8% +70 bps +80 bps
Cash flow
Adjusted EBITDAR 185 185 - +3%
Adjusted EBITDAR margin 5.4% 5.3% +10 bps +10 bps
Cash payments of leasing costs (101) (97)
Other non-cash items in EBIT - 2
Operating cash flow 84 90 (7)% (2)%
Operating cash flow margin 2.5% 2.6% (10) bps (10) bps
Capital expenditure (27) (26)
Adjusting items to cash flow (5) (16)
Free cash flow before working capital 52 48 +8% +16%
Working capital 17 (15)
Segmental free cash flow 69 33 +109% +111%
1. Recurring service revenue is the total of Commission, Support service and Connectivity revenue.
Revenue remained flat on a currency neutral basis, driven by flat like-for-like sales. The 53rd week added c.+2% to revenue, but did not
have a material impact on profits or cashflow. The online share of business increased +2%pts to 29%.
Compared to last year, the Nordic market declined around (1)% as weakness in Mobile was largely offset by growth in small domestic
appliances and consumer electronics, while major domestic appliances and computing were flat YoY. Our market share was stable
at 28.1%.
Gross margin was again up strongly, growing +60bps YoY, and +240bps compared to two years ago. This was driven through balanced
trading and focus on strategic initiatives, particularly increased service revenue. Operating costs were broadly flat as cost savings
across marketing, procurement and changes to the store portfolio offset the impact of inflation. The operating expense to sales ratio
worsened by (20)bps due to operating deleverage from lower sales.
As a result, adjusted EBIT increased by +18% (+24% on a currency neutral basis) to £72m.
In the period, adjusting items to EBIT totalled £(19)m, with £(12)m due to the amortisation of acquisition intangibles as well as £(7)m
of restructuring costs. The cash cost of restructuring was £(5)m in the year.
2024/25 £m 2023/24 £m
P&L Cash P&L Cash
Acquisition/disposal related items (12) - (12) -
Strategic change programmes (7) (5) (5) (16)
Impairment losses and onerous contracts - - (15) -
Total (19) (5) (32) (16)
68 Currys plc Annual Report & Accounts 2024/25
Operating cash flow reduced by (7)% to £84m, driven by higher leasing cost. Capital expenditure was £27m, a +4% increase YoY as
investment was maintained. Significant areas of expenditure included store refits, IT transformation and our new Nordic Distribution Centre
in Jönköping. Working capital inflow was £17m, due to deliberately lower stock levels and timings of year end promotional campaigns.
Finance Costs
Interest on lease liabilities was £(56)m, lower than last year and in line with the decrease in our overall lease commitment. The cash
impact of this interest is included within “Cash payments of leasing costs” in segmental free cash flow.
The adjusted net finance costs were lower than last year primarily due to lower interest costs as the Group’s indebtedness substantially
improved. The net cash impact of these costs was £(11)m from £(27)m in the prior year.
The finance cost on the defined benefit pension scheme is an adjusting item and decreased by £(3)m compared to the prior year due
to the lower balance.
2024/25
£m
2023/24
£m
Interest on lease liabilities (56) (59)
Finance income 11 4
Finance costs (18) (30)
Adjusted net finance costs (63) (85)
Finance costs on defined benefit pension schemes (8) (11)
Other finance costs (3) 7
Net finance costs on continuing operations (74) (89)
Tax
The full year adjusted effective tax rate of 24% was slightly lower than the previous year rate of 27% due to the impact of increased
profits in the Nordics that are taxed at lower rates than the UK tax rate of 25%.
Taxation payments of £4m (2023/24: £7m) were lower due to reduced payments on account in the Nordics and a £1m rebate being
received in the legacy Carphone Warehouse business in the Netherlands. The cash tax rate of 3% is lower than the adjusted effective
rate of 24% primarily due to the tax impact of brought forward UK tax attributes (including capital allowances, future pension
contributions and tax losses) and adjusting items which reduce taxes payable.
Cash flow
2024/25
£m
2023/24
£m
Reported
% change
Currency
neutral
% change
Operating cash flow 260 246 +6% +7%
Capital expenditure (77) (48)
Adjusting items to cash flow (33) (48)
Free cash flow before working capital 150 150 - +3%
Working capital 38 (2)
Network receivables (24) (32)
Segmental free cash flow 164 116 +41% +45%
Cash tax paid (4) (7)
Cash interest paid (11) (27)
Free cash flow 149 82 +82% +85%
Dividend - -
Purchase of own shares – share buyback - -
Purchase of own shares – employee benefit trust (15) (12)
Pension (50) (36)
Disposals including discontinued operations (5) 162
Other 9 (3)
Movement in net cash 88 193 (54)% (59)%
Opening net cash/(debt) 96 (97) n/a
Closing net cash/(debt) 184 96 +92% +86%
Performance review
2024/25 continued
69
Financial Statements Investor InformationGovernanceStrategic Report
Segmental free cash flow was an inflow of £164m (2023/24: £116m) mainly due to improvements in working capital in segmental
performance above. Interest and tax outflows totalled £(15)m as described above, resulting in free cash flow of £149m
(2023/24: £82m).
During the prior year, the Group disposed of its Greece business, Kotsovolos, generating cash proceeds of £162 million.
Final fees associated with the transaction were paid in 2024/25.
The employee benefit trust acquired £15m worth of shares to satisfy colleague share awards.
Pension contributions of £50m (2023/24: £36m) were in line with the contribution plan agreed with the pension fund trustees at the
previous triennial review.
Other movements relate to currency translation differences due to changes on foreign net debt across multiple currencies.
The closing net cash position was £184m, compared to a net cash position of £96m at 27 April 2024. The average net cash for the year
was £136m (2023/24: £(69)m net debt).
The Board has proposed a final dividend of 1.5p per ordinary share for the year ended 3 May 2025. The final dividend is subject
to shareholder approval at the Company’s Annual General Meeting in September 2025. The ex-dividend date is 28 August 2025,
with a record date of 29 August 2025 and an intended final dividend payment date of 26 September 2025.
Balance sheet
3 May 2025
Group
£m
27 April 2024
Group
£m
Goodwill 2,251 2,237
Other fixed assets 1,090 1,156
Working capital (195) (163)
Net cash/(debt) 184 96
Net lease liabilities (937) (999)
Pension (103) (171)
Deferred tax 32 8
Provisions (56) (72)
Income tax payable (23) (20)
Net assets 2,243 2,072
Goodwill increased £14m as currency revaluations impacted goodwill allocated to Nordics.
Other fixed assets decreased by £(66)m, as capital expenditure was more than offset by depreciation and amortisation.
3 May 2025
Group
£m
27 April 2024
Group
£m
Inventory 1,037 1,034
Trade Receivables 195 195
Trade Payables (1,186) (1,180)
Trade working capital 46 49
Network commission receivables and contract assets 47 66
Network accrued income 230 187
Network receivables 277 253
Other Receivables 313 269
Other Payables (820) (743)
Derivatives (11) 9
Working capital (195) (163)
At year-end, total working capital was £(195)m. Group inventory was £1,037m, broadly flat vs last year and trade payables increased
by £6m to £(1,186)m. Based on average balances, stock days marginally increased to 62 (2023/24: 61) while trade payable days slightly
decreased to 73 (2023/24: 74).
70 Currys plc Annual Report & Accounts 2024/25
Total network receivables increased £24m due to growth of iD Mobile.
Most of the movement in other payables was driven by strong sales in the additional trading week of FY25, driving higher accruals
and contract liabilities.
Lease liabilities have reduced by £(62)m against 27 April 2024 due to the closure of stores and reduction in rents at lease renewals.
The IAS 19 accounting deficit of the defined benefit pension scheme amounted to £(103)m (27 April 2024: £(171)m). The reduction
of £(68)m during the period was primarily driven by £50m of contributions and small changes in assumptions on future inflation
expectations. The application of a higher discount rate was favourable for the deficit, but this was entirely offset by a lower return
on assets as the asset portfolio is structured to materially hedge the scheme’s funding position against movements in the discount rate.
As agreed during the last triennial valuation, pension contributions will rise to £78m per annum for the three years starting in 2025/26,
with a final payment of £43m in 2028/29, when the deficit is scheduled to be closed. During this period, the Group must match shareholder
distributions above £12m for 2024/25 and above £60m for 2025/26 onwards by additional contributions to the pension scheme.
The triennial pension review commenced in March 2025 and is expected to conclude by the end of calendar year 2025. The Group
is continuing to work proactively with the scheme trustees to agree a revised forward funding schedule that should allow pensions
contributions to reduce over time.
3 May 2025
£m
27 April 2024
£m
29 April 2023*
£m
Net cash/(debt) 184 96 (97)
Restricted cash (30) (36) (30)
Net lease liabilities (937) (999) (1,228)
Pension liability (103) (171) (249)
Total closing indebtedness (886) (1,110) (1,604)
Less: year-end net cash/(debt) (184) (96) 97
Add: average net cash/(debt) 136 (69) (96)
Total average indebtedness (934) (1,275) (1,603)
3 May 2025
£m
27 April 2024
£m
29 April 2023*
£m
Operating cashflow 260 246 268
Cash payments of leasing costs 249 247 283
Operating cash flow plus cash payments of leasing 509 493 551
Bank covenant ratios
Fixed charges (cash lease costs + cash interest) 260 274 309
Fixed charge cover 1.96x 1.80x 1.78x
Net cash excluding restricted funds 154 60 (127)
Net debt leverage (0.59)x (0.24)x 0.47x
Net indebtedness ratios
Fixed charges (cash lease costs + cash interest + pension contributions) 310 310 387
Total indebtedness fixed charge cover 1.64x 1.59x 1.42x
Total closing indebtedness (886) (1,110) (1,604)
Total indebtedness leverage 1.74x 2.25x 2.91x
* Figures not restated for the disposal of Kotsovolos as these calculations are consistent with the covenants in place at the time
At 3 May 2025 the Group had a net cash position of £184m (2023/24: net cash £96m) and average net cash for the year of £136m
(2023/24: average net debt £(69)m).
During the year, the Group refreshed its revolving credit facility and now has access to a £525m facility that expires in September
2028 (with an option to extend for an additional year) with a syndicate of six banks. The covenants on the debt facilities are net debt
leverage <2.5x (2024/25: (0.59)x) and fixed charge cover >1.5x (2024/25: 1.96x).
Performance review
2024/25 continued
71
Financial Statements Investor InformationGovernanceStrategic Report
The deferred tax asset increased to £32m from £8m in the year primarily due to the partial recognition of a £23m UK deferred tax asset,
following the Group’s improved trading performance and outlook.
Provisions primarily relate to property, reorganisation and sales provisions. The balance decreased by £(16)m during the year due to
releases for provisions related to historical regulatory matters.
Comprehensive income/Changes in equity
Total equity for the Group increased from £2,072m to £2,243m in the period, driven by profit after tax of £108m, the actuarial gain
(including taxation) on the defined benefit pension scheme of £54m, £17m for the translation of overseas operations, and movements in
relation to share schemes (including taxation) of £15m. This was partially offset by hedging losses of £(8)m and purchase of own shares
by the EBT of £(15)m.
Share count
The weighted average number of shares used for basic earnings reduced by 25m to 1,081m due to an increase in the average number
of shares held by the Group EBT to satisfy colleague shareholder schemes.
The dilutive effect of share options and other incentive schemes increased as some schemes improved performance against vesting
conditions.
3 May 2025
Million
27 April 2024
Million
Weighted average number of shares
Average shares in issue 1,133 1,133
Less average holding by Group EBT and treasury shares held by Company (52) (27)
For basic earnings per share 1,081 1,106
Dilutive effect of share options and other incentive schemes 51 22
For diluted earnings per share 1,132 1,128
Approval of Strategic Report
This Strategic Report was approved by the Board and signed on its behalf by:
Alex Baldock
Group Chief Executive
2 July 2025
72 Currys plc Annual Report & Accounts 2024/25
Governance
at a glance
Compliance with the UK Corporate
Governance Code 2018 (the ‘Code’)
The Board confirms that throughout the year ended 3 May 2025
and as at the date of this report, the Company applied the
principles of, and was fully compliant with, the provisions of
the Code.
A copy of the Code is available from the website of the Financial
Reporting Council (FRC), www.frc.org.uk.
Each year the Board reviews a copy of the Code, and the
supporting information that demonstrates how the Company
has complied with each provision prior to making this statement.
The Corporate Governance Report sets out how the Company
has complied with the provisions in the following sections of the
Code: Board Leadership and Company Purpose, Division of
Responsibilities, Composition, Succession and Evaluation, and
Audit, Risk and Internal Control. The Remuneration Committee
Report describes how the Company has implemented each
of the provisions in the Remuneration section of the Code.
The Board notes that the UK Corporate Governance Code 2024
will apply to the Company for the 2025/26 annual report and
plans to be fully compliant with all provisions, including the
enhanced disclosures on risk management and internal control.
Board highlights from 2024/25
Received updates on customer experience and the Company’s
‘Customers for Life’ strategy.
Completed deep dive sessions on Credit, Mobile, B2B, Culture
& Values, Inclusion & Diversity, Brand & Marketing and the
Company’s ‘Right First Time’ programme.
Continued close oversight of the Company’s Nordic business
including an investor event in Oslo, and Board visits to Oslo
and Stockholm including store visits and meetings with store
and head office colleagues.
Evaluated strategic profit levers, cost savings, partnership and
collaboration opportunities and new business growth areas.
Received updates from the Company’s brokers on shareholder
feedback and market sentiment.
Board tenure as at 3 May 2025
Board meeting attendance in 2024/25
(1) Steve Johnson attended all Board meetings since his appointment on
1 June 2024.
Directors Meetings attended
Alex Baldock

Eileen Burbidge MBE

Ian Dyson

Magdalena Gerger

Steve Johnson
(1)

Bruce Marsh

Octavia Morley

Gerry Murphy

Adam Walker

Company Secretary Meetings attended
Nigel Paterson

Non-Executive Directors Appointed Tenure
Eileen Burbidge MBE January 2019 6 years 4 months
Ian Dyson September 2022 2 years 8 months
Magdalena Gerger May 2023 2 years
Steve Johnson June 2024 11 months
Octavia Morley April 2024 1 years 1 month
Gerry Murphy August 2014 10 years 8 months
Adam Walker June 2023 1 years 10 months
Executive Directors
Alex Baldock April 2018 7 years 1 month
Bruce Marsh July 2021 3 years 9 months
Direct reports of Executive
Committee members
Percentage of direct reports
of Executive Committee
members All colleagues
Percentage of
all colleagues
Total 63 24,457
Men 44 70% 17,736 73%
Women 19 30% 6,721 27%
Colleague diversity at 3 May 2025
73
Financial Statements Investor InformationGovernanceStrategic Report
Board skills and experience (no score = general understanding to 3 = deep subject matter expertise)
Directors
Ian Dyson
Board Chair and Nominations
Committee Chair
Eileen Burbidge
Independent Non-Executive
Director and ESG Committee
Chair
Magdalena Gerger
Independent Non-Executive
Director
Steve Johnson
Independent Non-Executive
Director
Octavia Morley
Senior Independent Director and
Remuneration Committee Chair
Gerry Murphy
Independent Non-Executive
Director
Adam Walker
Independent Non-Executive
Director and Audit Committee
Chair
Alex Baldock
Group Chief Executive
Bruce Marsh
Group Chief Financial Officer
General retailing experience
3 2 3 3 3 2 1 3 3
E-commerce
2 2 2 3 2 3 2
Commercial/supplier management
1 1 3 2 3 1 1 2 2
Supply chain/logistics
1 1 2 2 2 1 1 2 2
Environment including climate change
2 2 2 2 1 1 1 2 2
Social impact in communities
1 3 3 2 1 2
Strategy (development and implementation)
3 2 3 3 3 3 3 3 3
Accounting, finance and audit
3 1 1 2 2 3 3 2 3
Corporate transactions
3 3 2 1 3 3 3 2
Risk management
3 2 3 2 3 3 3 2
Listed company governance
3 2 3 3 2 3 2 2
Remuneration
2 1 2 2 3 2 2 2 2
Compliance/regulatory
2 1 2 3 1 2 2 2 2
People/corporate culture/organisational design
2 3 3 2 3 1 2 2 2
IT and technology
1 3 1 2 1 2 2 2 2
Marketing/advertising
1 2 3 2 2 1 1 2 1
Consumer financial services
1 3 3 2 2 3 2
International businesses
2 2 3 1 1 1 3 3 2
Current executive leadership
N Y N Y N N N Y Y
Number of
Board members
Percentage
of the Board
Number of senior
positions on the
Board (CEO, CFO,
SID and Chair)
Number in
executive
management
Percentage
of executive
management
Men 6 66.7% 3 7 77.8%
Women 3 33.3% 1 2 22.2%
Not specified/prefer not to say 0 0 0 0 0
Board and Executive Committee diversity at 3 May 2025
Number of
Board members
Percentage
of the Board
Number of senior
positions on the
Board (CEO, CFO,
SID and Chair)
Number in
executive
management
Percentage
of executive
management
White British or other White
(including minority-white groups)
8 88.9% 4 9 100%
Mixed/Multiple Ethnic Groups 0 0 0 0 0
Asian/Asian British 1 11.1% 0 0 0
Black/African/Caribbean/Black British 0 0 0 0 0
Other ethnic group, including Arab 0 0 0 0 0
Not specified/prefer not to say 0 0 0 0 0
74 Currys plc Annual Report & Accounts 2024/25
Board of
directors
Board director tenure, diversity and skills information can be found in the Governance
at a glance section on pages 72 and 73. Detailed director biographies can be found
on the Companys website.
Committee membership
Audit Committee
Nominations Committee
Disclosure Committee
Remuneration Committee
ESG Committee
C
Committee Chair
Ian Dyson (63)
Chair of the Board
C
Appointed: September 2022
Summary: Over 20 years’ experience
on public company boards. Strong
leadership experience of consumer
facing industries from previous FTSE 100
and FTSE 250 roles.
Board meeting attendance: 8/8
Eileen Burbidge MBE (54)
Independent Non-Executive Director
C
Appointed: January 2019
Summary: An established leader in
the UK Fintech and digital technology
industries with a focus on tech
innovation and value creation. A strong
advocate for a range of social impact
and sustainability issues.
Board meeting attendance: 8/8
New Board member
Elaine Bucknor
Independent Non-Executive Director
Elaine Bucknor will join the Board on
8 September 2025 as an independent
non-executive director and a member
of the Company’s Audit Committee.
Summary: Experienced technology
leader and cybersecurity expert who
has worked for over 30 years in the
technology sector.
Octavia Morley (57)
Senior Independent Director
C
Appointed: April 2024
Summary: Experienced retail executive
in chief executive officer, non-executive
director and remuneration committee
chair roles.
Board meeting attendance: 8/8
Steve Johnson (53)
Independent Non-Executive Director
Appointed: June 2024
Summary: Experienced executive with
strong expertise of financial services
and digital retail.
Board meeting attendance: 7/ 7
(all meetings since appointment date)
i
Scan the QR code to read
full Board member
biographies on our website.
75
Financial Statements Investor InformationGovernanceStrategic Report
Alex Baldock (54)
Group Chief Executive
Appointed: April 2018
Summary: Experienced executive with
an outstanding track record in leading
and transforming large, complex,
consumer-facing businesses.
Board meeting attendance: 8/8
Gerry Murphy (73)
Independent Non-Executive Director
Appointed: August 2014
Summary: Chartered accountant with
extensive audit and finance experience
in consumer business, retail, media,
technology and communications
sectors.
Board meeting attendance: 8/8
Bruce Marsh (57)
Group Chief Financial Officer
C
Appointed: July 2021
Summary: Finance executive with
history of successful delivery of large
complex business transformations and
leadership of high-performing finance
functions in retail environments.
Board meeting attendance: 8/8
Adam Walker (57)
Independent Non-Executive Director
C
Appointed: June 2023
Summary: Chartered accountant with
over 20 years’ experience on listed
boards in both an executive and
non-executive capacity.
Board meeting attendance: 8/8
Magdalena Gerger (61)
Independent Non-Executive Director
Appointed: May 2023
Summary: Over 20 years’ experience
in non-executive director roles including
extensive marketing and international
expertise, especially in the Nordics
markets.
Board meeting attendance: 8/8
Nigel Paterson (58)
General Counsel and Company
Secretary
Appointed: April 2015
Summary: Solicitor with extensive
legal, governance and risk expertise in
consumer business, retail, technology
and communications sectors.
Board meeting attendance: 8/8
76 Currys plc Annual Report & Accounts 2024/25
Directors’
report
The Directors’ Report required by the Companies Act 2006 (the ‘Act), the Corporate
Governance Statement as required by the Financial Conduct Authoritys (‘FCA)
Disclosure Guidance and Transparency Rules (‘DTRs’) DTR 7.2 and the management
report required by DTR 4.1, comprises the Strategic Report on pages 1 to 71, the
Corporate Governance Report on pages 79 to 90, together with this Directors’ Report
on pages 76 to 78. All information is incorporated by reference into the Directors’ Report.
Directors
The names, committee memberships and dates of appointment
of each member of the Board as at the date of this report are
provided on pages 74 and 75. Full biographies for each director
are available on the Company’s website, www.currysplc.com.
During the year, Fiona McBain stepped down as a non-executive
director of the Board on 5 September 2024. On 1 June 2024, Steve
Johnson was appointed as a non-executive director of the Board.
The Board is permitted by its Articles of Association (the ‘Articles’),
to appoint new directors to fill a vacancy as long as the total
number of directors does not exceed the maximum limit of
15. The Articles may be amended by special resolution of the
shareholders and require that any director appointed by the
Board stand for election at the following annual general meeting.
In accordance with the UK Corporate Governance Code, all
directors submit themselves for election or re-election on an
annual basis.
The Remuneration Report provides details of applicable service
agreements for executive directors and terms of appointment
for non-executive directors. All the directors proposed by the
Board for re-election are being unanimously recommended
for their skills, experience and the contribution they bring to
Board deliberations.
During the year, no director had any material interest in any
contract of significance to the Group’s business. Their interests
in the shares of the Company, including those of any connected
persons, are outlined in the Remuneration Report on pages 121
to 137.
The Board exercise all the powers of the Company subject to the
Articles, the Act and shareholder resolutions. A formal schedule
of matters reserved for the Board is in place and is available on
the Company’s website, www.currysplc.com.
Directors’ responsibilities
The directors’ responsibilities for the financial statements
contained within this Annual Report & Accounts and the directors’
confirmations as required under DTR 4.1.12 are set out on page 138.
Directors’ indemnities and insurance
The Company has made qualifying third-party indemnity
provisions (as defined in the Act) for the benefit of its directors
during the year; these provisions remain in force at the date of
this Directors’ Report.
In accordance with the Articles, and to the extent permitted by
law, the Company may indemnify its directors out of its own funds
to cover liabilities incurred as a result of their office. The Group
holds directors’ and officers’ liability insurance cover for any claim
brought against directors or officers for alleged wrongful acts in
connection with their positions, to the point where any culpability
for wrongdoing is established. The insurance provided does not
extend to claims arising from fraud or dishonesty.
Information required by UK Listing Rule 6.6.1R
Details of long-term incentive schemes as required by UK Listing
Rule 9.3.4R are located in the Directors’ Remuneration Report on
pages 121 to 137. There is no further information required to be
disclosed under UK Listing Rule 6.6.1R.
Dividend
The Board has proposed a final dividend for the year ended
3 May 2025. Details of the final and interim dividends for the
year are included in the below table.
As at 2 July 2025, the Company’s employee benefit trust (EBT)
held 58,942,955 ordinary shares. The right to receive dividends is
waived by the trustees of the EBT each year and for 2024/25 will
be waived in respect of the balance of shares held as at the final
dividend record date on 29 August 2025.
Year ended
3 May 2025
Year ended
27 April 2024
Interim dividend nil nil
Final dividend 1.5p nil
Total dividends 1.5p nil
77
Financial Statements Investor InformationGovernanceStrategic Report
Colleague involvement
The Group has a comprehensive communications programme
in place to provide colleagues with information on matters of
concern to them. This includes regular publications on the Group’s
intranet, email updates from the Group Chief Executive and
other Executive Committee members and regular meetings with
line managers. There is a colleague forum in place in the UK &
Ireland and an International Colleague Forum representing all
countries in the Group. The colleague forums form the basis of the
colleague listening framework and enable colleague feedback
to be received effectively and consistently across all countries
in the Group. The colleague forums make valuable contributions
to transformation and business change programmes and provide
input on a wide range of business and people topics. Details
of the colleagues’ involvement in the Group’s share plans are
disclosed in the Remuneration Report on pages 121 to 137.
Employment of disabled people
The business is committed to providing equal opportunities in
recruitment, training, development and promotion. We encourage
applications from individuals with all forms of disabilities. All
efforts are made to retain disabled colleagues in our employment,
including making any reasonable adjustments to their roles. Every
endeavour is made to find suitable alternative employment and
to retrain and support the career development of any employee
who becomes disabled while serving the Group.
Information on greenhouse gas (‘GHG’)
emissions
The information on GHG emissions that the Company is required to
disclose is set out in the Sustainable business report on pages 32
to 51. This information is incorporated into this Directors’ Report by
reference and is deemed to form part of this Directors’ Report.
Political donations
No political donations were made by the Group during the
period. It remains the policy of the Company not to make political
donations nor incur political expenditure as those expressions
are normally understood. As the definitions of political donations
and political expenditure in the Act are very wide, and could
extend to bodies such as those involved with policy review, law
reform and the representation of the business community, the
directors seek shareholder authority for political donations and
political expenditure each year on a precautionary basis to avoid
inadvertent infringement of the Act.
Capital structure
The Company’s only class of share is ordinary shares. Details
of the movements in issued share capital during the year are
provided in note 20 to the Group financial statements. The voting
rights of the Company’s shares are identical, with each share
carrying the right to one vote. The Company does not hold any
shares in treasury.
Details of employee share schemes are provided in note 4 to
the Group financial statements. As at 3 May 2025, the EBT held
58,965,910 shares. The EBT acquired 19,110,092 shares by market
purchase during the financial year.
Restrictions on transfer of securities of the
Company
There are no specific restrictions on the size of a holding nor on
the transfer of shares, which are both governed by the general
provisions of the Articles and prevailing legislation. The directors
are not aware of any agreements between holders of the
Company’s shares that may result in restrictions on the transfer
of securities or on voting rights. No person has any special rights
of control over the Company’s share capital and all issued shares
are fully paid.
Change of control – significant agreements
All of the Company’s share incentive scheme rules contain
provisions which may cause options and awards granted under
these schemes to vest and become exercisable in the event of
a change of control.
The Group’s main committed borrowing facility has a change of
control clause whereby the participating banks can require the
Company to repay all outstanding amounts under the facility
agreement in the event of a change of control. There are a number
of significant agreements which would allow the counterparties
to terminate or alter those arrangements in the event of a change
of control of the Company. These arrangements are commercially
confidential, and their disclosure could be seriously prejudicial
to the Company.
Furthermore, the directors are not aware of any agreements
between the Company and its directors or employees that
provide for compensation for loss of office or employment
in the event of a takeover bid.
78 Currys plc Annual Report & Accounts 2024/25
Directors’
report continued
Significant shareholdings
As at 3 May 2025, the Company had been notified of the
following voting interests in the ordinary share capital of the
Company in accordance with the FCA’s DTR 5. Percentages are
shown as notified, calculated with reference to the Company’s
disclosed share capital as at the date of the notification.
Name
Number of
shares
Percentage
of share
capital
RWC Asset Management LLP 147,044,292 12.97%
Cobas Asset Management 67, 836 ,749 5.98%
Equiniti Trust (Jersey), trustee of the EBT 59,037,809 5.20%
Schroders plc 56.602,103 4.99%
Artemis Investment Management LLP 56,419,795 4.98%
Ruffer 52,373,898 4.62%
D P J Ross 50,088,811 4.41%
Majedie Asset Management 44,288,264 3.80%
Greater Manchester Pension Fund 33,245,349 2.93%
Frasers Group Plc 32,000,000 2.82%
Odey Asset Management LLP 31,851,616 2.81%
On 19 May 2025, Cobas Asset Management disclosed its holding
of 56,175,799 shares or 4.95%.
On 16 May, 3 June and 12 June 2025 RWC Asset Management LLP
disclosed a decreased holding. On 12 June 2025 the holding was
113,033,492 shares or 9.97%.
On 2 July 2025, being the last practicable date prior to the
publication of this Annual Report & Accounts, no further changes
to the shareholdings reported above had been notified to the
Company in accordance with DTR 5.
Directors’ interests in the Company’s shares and the movements
thereof are detailed in the Remuneration Report on pages 121
to 137.
Issue of shares
In accordance with section 551 of the Act, the Articles and
within the limits recommended by The Investment Association,
shareholders can authorise the directors to allot shares in
the Company up to one-third of the issued share capital
of the Company.
Accordingly, at the annual general meeting in 2024, shareholders
approved a resolution to give the directors authority to allot
shares up to an aggregate nominal value of £377,832. The
directors have no present intention to issue ordinary shares, other
than pursuant to obligations under employee share schemes.
This resolution remains valid until 26 October 2025, or, if earlier,
until the conclusion of the Company’s Annual General Meeting
(‘AGM’) in 2025. The Company will seek the usual renewal of
this authority at the AGM in September 2025.
Purchase of own shares
Authority was given by the shareholders at the annual general
meeting in 2024 to purchase a maximum of 113,349,465 shares,
such authority remaining valid until 26 October 2025, or, if earlier,
until the conclusion of the Company’s AGM in 2025. The authority
was not exercised during the year. The Company will seek the
usual renewal of this authority to purchase its own shares at
the AGM in September 2025.
Use of financial instruments
Information about the use of financial instruments is given in note
23 to the Group financial statements.
Post-balance sheet date events
Events after the balance sheet date are disclosed in note 28
to the Group financial statements.
Auditor
Each director at the date of approval of this Annual Report
& Accounts confirms that:
so far as the director is aware, there is no relevant audit
information of which the Company’s Auditor is unaware; and
the director has taken all the steps that they ought to have
taken as a director in order to make themselves aware of
any relevant audit information and to establish that the
Company’s auditor is aware of that information.
This confirmation is given and should be interpreted in accordance
with the provisions of section 418 of the Act.
KPMG LLP was appointed as external Auditor for the 2024/25
financial year. KPMG LLP has expressed its willingness to continue
in office as auditor and a resolution for their reappointment will
be proposed at the Company’s AGM in September 2025.
Certain information required to be included in this Directors’ Report
may be found within the Strategic Report.
By Order of the Board
Nigel Paterson
Company Secretary
2 July 2025
79
Financial Statements Investor InformationGovernanceStrategic Report
Corporate governance
report
This Corporate Governance Report describes the governance framework in place to ensure
that the Board is operating effectively and supporting and challenging management to
maintain high standards of corporate governance across the Group. Robust corporate
governance is essential to deliver the right outcomes for our shareholders, our customers,
our colleagues, our partners and suppliers, and our communities.
Throughout the financial year, the Board has been compliant
with all provisions of the UK Corporate Governance Code 2018
(the ‘Code’).
Board Leadership
and Company Purpose
Role of the Board
The Board is responsible for the overall leadership and
promotion of the long-term sustainable success of the Company,
generating value for shareholders and contributing to wider
society. The Board sets the Company strategy and oversees its
implementation within a framework of efficient and effective
controls that allow the key issues and risks facing the business to
be assessed and managed. The Board considers the impact on,
and the responsibility it has to, the Company’s stakeholders as
part of its decision-making. The Board delegates clearly defined
responsibilities to its committees and the terms of reference
for these committees are available on the Company’s website,
www.currysplc.com/about-us/governance.
The Company’s vision, purpose, values and strategy are described
in more detail in the Strategic Report on pages 1 to 71. The Board
oversees the delivery of the strategy within the context of the
values and culture.
Culture
The directors monitor the culture in the business and receive regular
updates on the results of colleague ‘pulse surveys’. In January
2025, non-executive directors met privately with representatives
of the International Colleague Forum to learn more about the
key current issues impacting colleagues. In addition, all non-
executive directors have access to the Company’s intranet and
have corporate email addresses and receive all corporate
communications sent to colleagues. The non-executive directors
frequently have direct contact with Executive Committee members
and their direct reports. Non-executive directors are invited to
Company events such as the annual Peak event in the UK and the
Campus event in the Nordics. The Board also visit key sites and
stores. The October 2024 and March 2025 Board meetings were
held in the Nordics and included store visits and the opportunity
to meet office and store colleagues. One non-executive director
attends Leadership Inclusion Forum meetings and another
non-executive director attends International Colleague Forum
meetings. Non-executive directors therefore have multiple
opportunities to hear feedback directly from colleagues across
different geographies and areas of the business and gain insights
into corporate culture.
Corporate governance framework
The Currys plc Board is supported by five committees:
Audit Committee – oversees financial reporting, risk
management, internal controls and the relationship with the
external Auditor;
Disclosure Committee – oversees the procedures and
controls for the identification and disclosure of price sensitive
information;
Environment, Social and Governance (‘ESG’) Committee
approves the Group’s ESG strategy and oversees the delivery
of this strategy including the management of ESG risks;
Nominations Committee – oversees the composition of
the Board and its committees and that a diverse pipeline is in
place for succession planning; and
Remuneration Committee – oversees the remuneration of the
executive directors and senior management and the structure
of remuneration for the workforce.
These committees are each comprised of directors of the Currys plc
Board with the exception of the General Counsel and Company
Secretary who is a member of the Disclosure Committee. The
day- to-day management of the business is delegated to
the Group Chief Executive who is responsible for leading the
implementation of the strategy that has been approved by the
Board. The Group Chief Executive is supported by an Executive
Committee comprised of nine senior leaders in the business. A wider
Group Leadership Team of approximately 60 colleagues support
the Executive Committee in driving the management agenda.
The Risk Committee comprises the members of the Executive
Committee and oversees the management of principal and
emerging risks (see page 87 for further information). The Group
Sustainability Leadership Team (‘GSLT) also reports into the
Executive Committee. The GSLT oversees the Group’s performance
against ESG targets and is responsible for the delivery of the
strategy approved by the ESG Committee (see page 103 for
further information).
Currys plc is the ultimate beneficial owner of the main operating
subsidiaries in the Group. In the UK, the Regulatory Compliance
Committee oversees the management of risks in relation to
regulated products and the Product Governance Committee
oversees the development of, and any subsequent material
changes to, such products. Similar governance frameworks
for regulated products are replicated in Ireland and the
International businesses.
80 Currys plc Annual Report & Accounts 2024/25
Currys plc Board Audit Committee
Disclosure Committee
Nominations Committee
Remuneration Committee
ESG Committee
Executive Committee
Main operating
subsidiaries
Group Sustainability
Leadership Team
Risk Committee
Regulatory Compliance Committee
Product Governance Committee
Corporate governance
report continued
Board reserved matters
The formal schedule of matters reserved for the decision of the
Board is considered by the directors on an annual basis. This was
last approved on 14 January 2025 and the directors agreed that
the balance of matters reserved and matters delegated remain
appropriate. The matters reserved include:
approval of published financial statements;
declaration of interim and recommendation of final dividends;
approval of budget and Group strategy and objectives;
approval of major acquisitions and disposals;
approval of authority levels for expenditure; and
approval of shareholder circulars and communications.
Key areas of focus for the Board during the year
Continued close oversight of the Nordics business with deep
dive updates, an Oslo investor event and Board visits to Oslo
and Stockholm.
Received deep dive updates on key topics including credit,
customer experience, brand and marketing, talent and
leadership succession planning, inclusion & diversity, culture &
values, Mobile and B2B.
Evaluated strategic profit levers, cost savings and new sources
of growth.
Received updates from the Company’s brokers on shareholder
feedback, market sentiment and takeover offers received.
i
The matters reserved for Board decision are
available in full on the Company’s website,
www.currysplc.com
The Board and committees structure
81
Financial Statements Investor InformationGovernanceStrategic Report
Board activities during 2024/25
Strategy
Oversight of Group performance
against strategy and delivery of
transformation projects.
Nordics business deep dives.
B2B business deep dive.
Right First Time’ deep dive.
Credit business deep dive.
Global Business Services update.
Online update.
UK&I marketing strategy.
Customer experience update.
Financial and operational
performance
The Company’s preliminary and interim
results, trading statements and the
annual report & accounts.
Going concern and viability statements.
Fair, balanced and understandable
assessment.
Tax strategy.
Budget approval.
Three-year plan approval.
Updates on cost-saving initiatives.
Capital expenditure approvals.
Financing and capital allocation update.
Review of Pension Scheme governance.
Committee updates
Updates from each Committee Chair – Audit, Disclosure, ESG, Nominations and
Remuneration – following committee meetings.
Stakeholders
Customers
Customer experience deep dive.
Customer feedback and metrics.
Consumer Duty update.
Shareholders
Annual general meeting documents.
Investor Relations updates.
Updates from the Company’s brokers on
market sentiment and investor feedback.
Feedback from the Chair and
Remuneration Committee Chair on
meetings with the Company’s major
shareholders.
Oslo investor event.
Colleagues
Meeting of the non-executive directors
with International Colleague Forum
representatives in January 2025.
Health and safety update.
Meeting store colleagues during store
visits in the Nordics and UK.
Talent, succession planning and
leadership.
Inclusion, diversity, culture and values
update.
Colleague engagement and colleague
listening update.
Gender pay gap report.
Communities and
environment
Modern slavery update and statement.
ESG update.
Update on the circular business plans
and strategy.
ESG measures in bonus scorecard metrics
for 2025/26.
Governance and risk
Risk framework and internal control review.
Principal risks and uncertainties review.
Regulatory compliance updates.
Litigation and disputes updates.
Insurance review.
Conflicts of interest and new appointments.
Group Delegation of Authority Policy.
Board reserved matters and committee
terms of reference review.
Role descriptions of the Chair of the
Board, the Group Chief Executive and the
Senior Independent Director review.
Externally facilitated Board effectiveness
process completed.
82 Currys plc Annual Report & Accounts 2024/25
Corporate governance
report continued
Communication with investors
The Board supports the initiatives set out in the Code and the
UK Stewardship Code and encourages regular engagement
with both existing and potential shareholders and other
stakeholders. The Board believes that it is important to explain
business developments and financial results to the Company’s
shareholders and to understand shareholder concerns. The
principal communication methods used to impart information
to shareholders are results announcements, news releases,
investor presentations and updates on the Company’s website.
All shareholders are invited to submit any questions they have
for the Board to cosec@currys.co.uk or ir@currys.co.uk at any
time of the year.
The Board receives a report from the Investor Relations team at
every scheduled meeting and this includes a summary of investor
interactions during the period and a synopsis of shareholder
questions and feedback. The Board also met with the Company’s
brokers twice during the financial year to hear their perspective
on shareholder interactions and feedback.
The Group Chief Executive has principal responsibility for investor
relations. He is supported by an Investor Relations department
that, amongst other matters, ensures there is a full programme
of regular dialogue with major institutional shareholders and
potential shareholders as well as with sell-side analysts
throughout the year. In all such dialogue, care is taken to ensure
that no price-sensitive information is released.
The Chair of the Board and non-executive directors are available
to meet with major shareholders as required. During the year, the
Chair of the Remuneration Committee met with several major
shareholders to discuss the proposed Remuneration Policy to be
submitted to shareholders at the AGM in September 2025.
The Company is committed to fostering effective communication
with all members, be they institutional investors, private or
employee shareholders. The Company communicates formally to
its members when its full year and half year results are published.
These results are posted on the corporate website, as are other
external announcements and press releases.
The annual general meeting provides an opportunity for the
Company to engage with shareholders and for the Board to
provide an account of the progress made by the business
during the year, along with a synopsis of current issues facing
the business.
Our stakeholders
The directors are fully aware of their responsibilities to promote
the success of the Company in accordance with section 172(1)
of the Companies Act 2006 (the ‘Act’). The Board considers the
impact on, and the responsibility it has to, all the Company’s
stakeholders as part of its decision-making. The Group
communicates with external stakeholders, including industry
bodies and regulators on the management of risks and issues.
Workforce
The Board remains committed to ensuring that it gives due regard
to the interests of all of its stakeholders, including colleagues.
In its discussions, the Board has sought to understand and take
account of the views of our colleagues.
The Company complies with the Code requirement to engage
with its workforce by way of the formal workforce advisory panel
method set out in the Code. The International Colleague Forum
includes representatives from each of the countries in the Group
and forms the basis for a Colleague Listening framework. This
ensures that colleague feedback is collated effectively and
consistently across all markets. Insights from the International
Colleague Forum have been used to help develop and prioritise
a range of business and people topics.
As part of the Group’s commitment to ensure an inclusive, tolerant
work environment free from negative behaviour, an Equality,
Inclusion & Diversity: Dignity at Work Policy is in place. This is
supported by policies on recruitment, health and safety, family
and well-being and a Colleague Code of Conduct. Colleague
feedback was used in the development of these policies and
they are regularly reviewed.
Authorisation of conflicts of interest
Each director has a duty under the Act to avoid a situation
where they have or may have a conflict of interest. They are also
required to disclose to the Board any interest in a transaction or
arrangement that is under consideration by the Company. The
General Counsel and Company Secretary supports the directors
in identifying potential conflicts of interest and reporting them to
the Board. The Board is permitted by the Company’s Articles of
Association to authorise conflicts when appropriate. Potential
conflicts are approved by the Board, or by two independent
directors if authorisation is needed urgently, and then reported
to the Board at its next meeting. A register of directors’ conflicts
is maintained and reviewed by the full Board at least annually.
Directors are asked to confirm periodically that the information
on the register is correct. The Board is satisfied that the Company’s
procedures to identify, authorise and manage conflicts of interest
have operated effectively during the year.
83
Financial Statements Investor InformationGovernanceStrategic Report
Division of
responsibilities
Board structure
At the end of the financial year, the Board was comprised of two
executive directors, six independent non-executive directors and
the Chair of the Board.
During the financial year, Steve Johnson joined the Board on
1 June 2024 and Fiona McBain stepped down from the Board
on 5 September 2024 after serving over seven years as a director.
There is a clear division of responsibilities between the executive
leadership of the business and the leadership of the Board and
no individual or group is able to dominate Board decision-making.
Director responsibilities
In accordance with the Code, there is a clear division of
responsibility between the Chair of the Board and the Group
Chief Executive. Role descriptions are in place for the Chair of the
Board, Group Chief Executive and Senior Independent Director
and the Nominations Committee reviews and considers these on
an annual basis and recommends any changes to the Board.
The Chair has overall responsibility for leadership and
composition of the Board. The Group Chief Executive formulates
and proposes the Group strategy and then leads the Group
in delivering this strategy and the Senior Independent Director
supports the Chair and completes the annual performance review
of the Chair. These role descriptions were last approved by the
Board on 14 January 2025 and are available in full on the
Company’s website, www.currysplc.com.
The independent non-executive directors provide an independent
perspective and constructively challenge management while the
General Counsel and Company Secretary supports the Chair in
ensuring a robust corporate governance framework is in place
and acting as a trusted advisor to the Board.
Time commitment and attendance
The Nominations Committee has considered the commitment
shown by the non-executive directors to the Company and is
satisfied that all directors devote appropriate time to their roles.
The Nominations Committee considers the external appointments
of each of the directors on at least an annual basis. It was
concluded again for 2024/25 that none of the directors had
external commitments that would hinder their ability to devote
sufficient time to discharging their Board role. Details of the
directors’ attendance at the Board meetings that took place
during the year can be found on page 72. None of the directors
on the Board at the end of the financial year were absent from
any scheduled Board or committee meetings during the year.
Fiona McBain was absent from one Board meeting shortly before
she stepped down from the Board, but she provided input to the
Chair in advance of the meeting.
Board meetings and information
The Chair of the Board is responsible for ensuring that all directors
are properly briefed prior to Board meetings and that they have
full and timely access to relevant information. A comprehensive
rolling forward agenda is in place for the Board and each
committee to ensure that all regular updates and approvals can
be considered in sufficient detail whilst leaving appropriate space
on meeting agendas for strategic discussions and current matters.
The Company uses an electronic board paper system which
enables the safe and secure dissemination of quality information
to the Board. Paper templates and guidance are provided to
ensure that directors are provided with the information they need
to be able to discharge their duties. Formal minutes of the Board
and committee meetings are prepared by the General Counsel
and Company Secretary, or their nominee, and are reviewed
and approved by the Board or committee at the next meeting.
The Chair of the Board maintains regular communications with
the non-executive directors in between meetings. Time is provided
before and after every Board meeting for the non-executive
directors to meet without the executives present. Board dinners
are held periodically on an evening prior to a Board meeting to
provide the opportunity to discuss corporate strategy, business
performance and other matters in an informal setting.
Two Board meetings are held in the Nordics each year and
one at an UK offsite location. The other meetings are held at
the Company’s office in London. At the discretion of the chair
of the meeting, Board or committee meetings can be held via
videoconference in accordance with the UK & Ireland hybrid
working policy. Directors visit stores and operational centres
throughout the portfolio, meet colleagues and gain a deeper
understanding of the business.
The May 2024 Board meeting was held at the Group’s training
centre for store colleagues, Fort Dunlop, in Birmingham, UK. The
October 2024 Board meeting was held at the Group’s offices in
Oslo, Norway. The March 2025 Board meeting was held at the
Group’s offices in Stockholm, Sweden where the Board received
a deep dive of the performance of Elgiganten in Sweden.
i
For more on Director responsibilities see the
Company’s website, www.currysplc.com
84 Currys plc Annual Report & Accounts 2024/25
Corporate governance
report continued
Composition, succession
and evaluation
Board composition and independence
At year end, the Board comprised nine members: the Chair
of the Board, two executive directors and six independent
non-executive directors.
The Nominations Committee considers the independence of
the non-executive directors each year. The criteria set out in the
Code, director performance and contributions made to Board
deliberations during the year are taken into account. The Board
concluded that each non-executive director, is independent in
character and judgement and provides effective challenge to the
Board. Biographical information for Board members is available
on the Company’s website, www.currysplc.com
More than half of the Board (excluding the Chair of the Board,
Ian Dyson) is considered to be independent in accordance with
the Code. Every year the Board, supported by the Nominations
Committee, considers the collective skills, experience and
the composition of the Board and assesses whether or not
the Board membership enables the effective delivery of the
Company’s strategy.
The Nominations Committee considered the composition of the
Board and its committees during the year. The Chair keeps Board
composition under regular review and addressed this with each
director during the Board effectiveness review process.
Overall, the Board is satisfied that the current composition of
the Board and committees is appropriate given the needs of
the business.
In accordance with the Code, all directors will submit themselves
for re-election at the Company’s AGM in September 2025 other
than Eileen Burbidge and Gerry Murphy who will step down from
the Board. Biographical information for each of the directors
submitting themselves for re-election is shown on the Company’s
website, www.currysplc.com.
Board succession and changes to the Board
During the year, Steve Johnson was appointed as a non-executive
director on 1 June 2024 and Fiona McBain stepped down on
5 September 2024 after serving over seven years on the Board
as a non-executive director.
At the end of the financial year, the average director tenure
was 3.5 years.
The Board, with the support of the Nominations Committee,
has initiated searches during the year to identify suitable
non-executive director candidates. The Board were particularly
interested in candidates with significant experience of the
Norwegian market. The Board composition discussions included
considering longer-term succession plans, the need to ensure
Board diversity and the Board skills matrix.
Further information on Board succession planning is available
in the Nominations Committee report.
In respect of senior management succession planning, the
Board received a detailed talent review in October 2024. The
Executive Committee complete a detailed talent review of Group
Leadership Team members on a quarterly basis. Succession plans
are in place for the top 30 critical roles in the business. The Board
continue to monitor diversity in the senior team and challenge
to ensure that strong development plans are in place including
training and mentoring. The Board also receive key updates on
talent and succession planning via the Group Chief Executive
and the Chief People, Communications and Sustainability Officer.
Annual Board evaluation
2023/24 process
The 2023/24 process was conducted internally and was carried out by
way of the circulation of questionnaires to directors supported by
individual interviews between the Chair of the Board and each director.
In conclusion, the directors provided positive feedback on the
operation of the Board and its committees. The key findings of
the process were that:
the Board collectively and effectively promotes the long-term
sustainable success of the Company;
Board members work together effectively and constructively to
achieve the Board’s objectives and respond effectively to any
problems or challenges that emerge;
the Board is provided with the secretarial support, policies,
processes and resources required to be able to function
effectively;
communications between the Board and the management
team are appropriate and effective;
the level of delegation of matters to Board committees
is appropriate and the role, remit and authority of each
committee is appropriately defined with effective reporting
back to the Board.
The Board considered the results of the process at the meeting held
on 25 April 2024. The main follow up actions agreed included to:
ensure the Board continue to have increased oversight of the
Nordics; and
ensure the Board continue to spend sufficient time on
management succession planning.
The Code recommends that the performance of the Board be
reviewed externally every three years and the last external
evaluation of the Board was carried out in 2021/22. In compliance
with the Code, an externally facilitated Board effectiveness
review was completed for 2024/25.
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Financial Statements Investor InformationGovernanceStrategic Report
2024/25 process
Ian White, an independent board effectiveness consultant
(with no connection to the Company or any individual director),
was engaged to carry out an externally facilitated Board
effectiveness review for 2024/25. The process included a
document review, director and key stakeholder interviews
and the observation of Board and Committee meetings.
The process addressed all matters relating to the effectiveness
of the Board and included the roles of the executive and non-
executive directors, the Board, the committees, and the Chair of
the Board, leadership, culture, strategy and corporate governance.
A report summarising the findings of the review was tabled at the
Board meeting on 1 May 2025. Overall, the results of the external
effectiveness review concluded that the Board and its committees
were operating effectively. The review highlighted in particular
that there is:
a wide range of skills, experience and behaviours around the
boardroom table covering most areas of expertise the Board
requires;
good cognitive diversity although there is more to do on other
areas of diversity such as gender, ethnicity and age;
a positive, engaged and transparent relationship between the
non-executive directors and the Executive Committee with the
Executive Committee being keen to engage with the Board;
an effective Board dynamic – the Board is engaged with a
genuine, listening, collegiate and collaborative culture and
a sense of being a team; and
well managed Board and committee meetings which are
effectively linked and supported.
The process identified some further actions to help enhance
effectiveness including:
maintaining focus on Board succession and diversity;
non-executive directors could further enhance their visibility
in the business by way of meeting groups of colleagues not
present at Board meetings, attending additional colleagues
events and additional informal store and site visits;
consider enhancing the frequency of reporting of ESG and
risk matters to the main Board;
reducing the size of Board and committee meeting packs
by prioritising materials and discussion items and keeping
the number of Board meetings under review; and
enhancing the continuous development programmes for
directors and providing further training.
An externally facilitated Board performance review will next
be completed during 2027/28.
Chair of the Board performance
The Senior Independent Director collated feedback from the
Board on the performance of the Chair of the Board and carried
out the Chair’s annual performance review. The directors provided
positive feedback on the Chair of the Board’s leadership. The
Board is of the opinion that the Chair of the Board had no
other commitments during the year that adversely affected his
performance, that his effectiveness in leading the Board was not
impaired and that he cultivated an atmosphere that enabled
challenging and constructive debate.
Following the results of the evaluation, the Board confirms that all
directors, including the Chair of the Board, continue to be effective
and demonstrate commitment to the role, including having time
to attend all necessary meetings and to carry out other
appropriate duties.
Board diversity
The Board composition review takes account of all forms of
diversity, including gender, social and ethnic backgrounds, and
cognitive and personal strengths. A table showing the gender
diversity and ethnic diversity of the Board and senior management
team is on page 73.
The review this year again concluded that the Board possessed the
necessary personal attributes, skills and experience to discharge
its duties fully and to challenge management effectively.
The Company is committed to developing a diverse workforce and
equal opportunities for all. The Board recognises that enhancing
diversity in all its forms is a critical part of having an effective
and engaged workforce which in turn supports the long-term
sustainable success of the business. The Board is strongly supportive
of enhancing all forms of diversity across the Board and workforce
as a matter of priority. The Board does not currently have specific
targets on gender balance or ethnicity in place. The management
team has continued to collate workforce diversity data during the
year to be able to share insights with the Board and inform initiatives
that seek to enhance diversity. The Board will continue to consider
the need for formal targets as part of monitoring the diversity of
the Group. The Board continues to be very mindful of the benefits
of greater diversity of gender, social and ethnic backgrounds,
and cognitive and personal strengths, in all appointments.
In accordance with DTR 7.2.8A, the Board has adopted the same
diversity policy as is in place for UK & Ireland colleagues and
senior management. The Equality, Inclusion & Diversity: Dignity at
Work Policy was last approved by the Nominations Committee
in October 2024.
Board induction and training
New directors appointed to the Board receive a personal
induction programme, together with guidance and training
appropriate to their level of previous experience. Each director
is given the opportunity to meet with senior management and
store colleagues and to visit the Group’s key sites. This enables
familiarisation with the businesses, operations, systems and
markets in which the Group operates. New directors also meet with
the Group’s external Auditor and advisors and with several of the
Group’s largest shareholders. An example of a typical induction
programme is included in the following table. The Chair of
the Board will meet with a new director (or the Senior Independent
Director in the event of a new chair) on appointment to agree
any appropriate changes to be made before the start of the
induction. Directors are provided with a comprehensive induction
pack on appointment. In addition, Group information and policies
are maintained within the electronic board paper portal to ensure
directors have access to key resources.
86 Currys plc Annual Report & Accounts 2024/25
Corporate governance
report continued
The directors are invited to nominate topics that they would like
to receive training on. During the year, the directors received an
update on relevant corporate governance matters including
the UK Corporate Governance Code 2024 and evolving best
practice. Directors arrange individual meetings with Executive
Committee members as required when they require additional
information or context on a specific business topic.
Standard induction programme
briefings and information
Induction plans are customised for each incoming director
depending on their individual requirements but will usually cover
the following key areas, meetings and locations as a minimum:
Business and strategy
Business model and strategy.
Markets and competitive landscape.
Overview of each business area.
ESG matters.
Finance
Finance, treasury and tax overviews.
Budget, forecast and Three-Year Plan.
Key accounting issues.
Audit
Internal audit reports and findings.
Risk and internal controls.
Risk horizon.
Investor relations
Shareholder base and communications.
Analyst coverage and perspectives.
Communication policies.
Governance
Overview of committees.
UK Corporate Governance Code and best practice guidance.
UK listed company requirements including Market Abuse Regime.
Companies Act and directors’ duties.
Company Articles of Association and the role of the Board.
People to meet
Directors.
Committee chairs.
General Counsel and Company Secretary.
Members of the Executive Committee.
Senior management, including the Group Director of Internal Audit, Risk and Insurance.
Members of the external audit team.
Store and distribution centre colleagues.
Sites to visit
Different format stores in the UK & Ireland and Nordics.
The UK&I Distribution Centre in Newark.
The store colleague training centre The Academy@FortDunlop.
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Financial Statements Investor InformationGovernanceStrategic Report
Assurance provision
Board
Responsible for risk management and internal control
Defines Currys’ risk appetite
Reviews and approves the risk profile
Risk Committee
Reviews Group risk profile.
Monitors the management of principal
risks.
Considers new and emerging risks.
Audit Committee
Reviews Group risk profile.
Monitors the management
of principal risks.
Considers new emerging risks.
Reviews the effectiveness of
internal control.
Approves the annual internal
and external audit plans.
Considers the internal audit
reviews across the Group.
Executive management
Responsible for the
implementation of the risk
management process and
the operation of the internal
control environment.
Supported by the Group Director of Internal Audit, Risk and Insurance
Group Sustainability
Leadership Team
Regulatory
Compliance
Committee
Business Continuity
Steering Committee
Technology Risk
Forum
Business unit
and functional
risk experts
Risk management and internal control
The Board has overall responsibility for the Group’s system of risk
management and internal control and for reviewing its effectiveness.
The Board is supported by the Audit Committee, the Risk Committee,
the Regulatory Compliance Committee, business unit risk committees
and the Group Risk team in delivering on this responsibility.
The Group operates a process of continuous identification and
review of business risks. This includes the monitoring of principal
risks, undertaking horizon scanning to identify emerging risks,
evaluating how risks may affect the achievement of business
objectives and, by taking into account risk appetite, reviewing
management’s treatment of the risks.
The main business units, locations and functions are responsible
for preparing and maintaining Risk Registers and operating risk
management processes for their areas of responsibility. Risk
Registers and the risk processes are undertaken in accordance with
a consistent Group risk management methodology and process.
The Risk Committee meets at least four times annually and there
are additional meetings on risk appetite or deep dive topics
as required. The work of the Risk Committee includes: assessing
and challenging the consolidated risk profile, agreeing and
monitoring the Group’s principal risks including mitigating actions;
reviewing identified emerging risks; and providing reports and
recommendations to the Audit Committee and the Board including
to assist with the setting of risk appetite with regard to the principal
risks. Our approach to risk management continues to evolve as
part of our organisational focus on transformation and how we
continue optimal decision-making in an increasingly fast-moving
environment. The Group Risk team has continued to facilitate the
evaluation of the principal risks facing the Group. For example,
the Group Risk team meet annually on an individual basis with
all members of the Board, Executive Committee and other senior
leaders, to gather views on existing and emerging risks.
In addition to the Group’s principal risks, the business may face
emerging threats as identified through horizon scanning that
may potentially impact the business in the longer term. In some
areas, there may be insufficient information to understand the
scale, impact or velocity of these risks. Emerging risks continue to
be monitored as part of the ongoing risk management process
in order to ensure that action is taken at the right time and that
consideration is given as to whether any are significant enough
to become a principal risk.
Group risk management structure
88 Currys plc Annual Report & Accounts 2024/25
Corporate governance
report continued
The Directors confirm that they have carried out a robust
assessment of the principal and emerging risks facing the Group,
including those that would threaten its business model, future
performance, solvency or liquidity. A description of the principal
risks, together with details of how they are managed or mitigated,
is set out on pages 52 to 57.
The system of risk management and internal control can only
provide reasonable and not absolute assurance against material
errors, losses, fraud or breaches of laws and regulations.
The Board also monitors the Company’s system of risk
management and internal control and conducts a review of its
effectiveness at least once a year. This year’s review covered all
material controls during the year and up to the date of approval
of the Annual Report & Accounts 2024/25, which were approved
by the Audit Committee and the Board.
The diagram on page 87 shows the governance structure in place
over the Group’s risk management activities, as at 2 July 2025.
Risk appetite
The external environment over the last 12 months has become
more uncertain, both economically and politically. As such, Currys
continues to face a broad range of dynamic risks reflecting the
environment in which it operates. The risks arising from Currys’
business model and the external environment can be significant.
Successful financial performance for the business is achieved by
managing and anticipating changes in these risks through intelligent
decision-making and an effective control environment that details
the processes and controls required to mitigate risk.
The Company’s risk appetite is set by the Board and governs the
amount of acceptable risk within which we operate. Our Group
risk appetite is further disaggregated by principal risk and takes
into consideration the acceptable level of risk across strategic,
operational, financial and regulatory risks faced by the business.
Reference to our appetite in business decisions provides guidance
for objective, risk-aware decision-making. A three-point scale
is used to assess the risk appetite for each of our principal risks.
If levels of risk in excess of appetite are being taken, mitigating
actions are identified to bring the risk back within an
acceptable level.
Currys’ general risk appetite is a balanced one that permits
taking measured and informed risk as the Company pursues its
strategic objectives, whilst aiming to manage and minimise risk in its
operations. Currys recognises that it is not possible or necessarily
desirable to eliminate all the risks inherent in its activities.
Acceptance of some risk is inherent in operations and necessary
to foster innovation, pace, and growth within its business practices.
Committed to effective risk management
The Board has overall responsibility for the system of internal
control and for reviewing its effectiveness. It relies on the Audit
and Risk Committees to assist in this process. Members of the
Executive Committee, operating through the Risk Committee,
are accountable for identifying, mitigating and managing risks
in their area of responsibility. Management is also responsible
for implementing controls that are designed to ensure regulatory
compliance, financial and operational control and to confirm
that these operate effectively to protect the business from loss.
The Audit Committee reviews aspects of the internal control
environment as outlined in the Audit Committee report on pages
91 to 98 and the Board has considered the controls findings
raised in the Independent Auditor’s report on pages 139 to 149.
No significant failings or weaknesses were identified during the
period ending 3 May 2025. Where areas have been identified that
require improvement, plans are in place to ensure that necessary
actions are taken and that progress is monitored.
A report of the principal risks together with the viability statement
can be found on pages 52 to 58.
Controls, by their very nature, are designed to manage rather than
eliminate risk and can only provide reasonable assurance against
material misstatement or loss.
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Financial Statements Investor InformationGovernanceStrategic Report
Our system of
internal control
Our system of internal control is built on the pillars of Governance, the Tone from the Top, Control activities, Risk management and
Assurance. These are more fully described below:
Governance
The Board has defined a risk appetite which sets the boundaries within which risk-based decision-making
can occur and outlines the expectations for the operation of the control environment.
A Delegation of Authority Policy operates across the Group and is reviewed at least annually.
Business planning, annual budgeting process and the setting of personal business objectives are aligned
to ensure focus on delivery of activities to support the delivery of strategic objectives.
Policies and procedures are in place outlining the requirements for the control in finance, operational,
technology, regulatory and people areas. These include detailed standards for the operation of
Infosec (Information Security), PCI (Payment Card Industry) and data compliance.
Across the business, central functions and business committees support the operation of an effective risk
and control environment.
The Tone from
the Top
The Tone from the Top communicates a clear commitment to do the right thing for customers, colleagues
and shareholders. Colleague behaviours are outlined in the Colleague Code of Conduct, supported by
an extensive set of Company policies and standards. Colleagues undertake key policy training at least
annually, with training completion rates monitored appropriately.
The organisation demonstrates its commitment to ethical values through its range of ESG initiatives
and programmes.
The business is committed to maintaining an ethical supply chain and undertakes activities to ensure
that our suppliers satisfy our Responsible Sourcing policy.
All senior managers and colleagues engaged in FCA-regulated activities in the UK are required to
complete an annual Ethical Conduct declaration.
The operation of a 24/7 whistleblowing hotline to enable the reporting of breaches of ethical or
policy requirements.
Control activities
All major capital and change programmes are evaluated by the Change Board. This includes
consideration of the risk involved to the achievement of successful delivery and the achievement
of projected benefits.
A Programme Management Office in the UK&I operates to oversee delivery of our major Perform
and Transform change initiatives.
Control activities operate to manage risk associated with our technology and information security.
These continue to evolve in line with the deployment of new systems and to meet the challenges posed
by external threats.
A key controls framework is in place defining the financial controls that are expected to operate across
the businesses core processes and activities.
Training and development is provided to colleagues to cover their responsibilities for risk management
as part of the relevant compliance modules, and their operational obligations.
Our performance management process holds colleagues accountable for their responsibilities.
Fraud and loss prevention processes operate across our omnichannel and supply chain activities.
Continuous improvement takes place throughout the organisation to improve the operation of processes
and controls. This is informed by actions identified through internal audit and compliance monitoring
reviews as well as customer feedback, the results of quality assurance and through the complaints
management process.
The business is working towards ensuring compliance with potential legislation changes relating
to controls, as part of changes in the UK Corporate Governance Code.
90 Currys plc Annual Report & Accounts 2024/25
Corporate governance
report continued
Risk management
A risk identification process operates in accordance with the Group risk management methodology.
This ensures that risk management takes place consistently across the Group to identify and evaluate
the significant risks faced by the Group.
The Group risk profile covers the principal risks faced by the business, their potential impact and
likelihood of occurrence and the key controls or actions established to mitigate these risks.
The Group Risk Management Framework operates across the business with key business units undertaking
risk assessment and risk management activities. A financial services risk management framework identifies
control objectives for activities that underpin the delivery of good customer outcomes in our financial
services regulated activities.
The Group Risk team undertakes horizon scanning to identify emerging risks and opportunities that may
impact the business.
The Risk Committee and the Audit Committee meet at least four times a year to review the management
of risk arising out of the Group’s activities through the principal risk reporting and assessment process.
The Board reviews the principal and emerging risks together with any matters that would threaten
the business model, future performance, solvency and liquidity.
Assurance
The Audit Committee approves the internal audit programme. The progress of the plan and the results
of the audits are reviewed throughout the year.
A compliance monitoring function reviews operation of financial services regulated activities.
Annual evaluations are undertaken by business management against the control framework in order
to ensure that the control environment operates as intended. Any deficiencies identified are subject
to remedial action.
A broad range of assurance activities are undertaken across the business by functional management
to review the management of key risks.
The Group communicates with external stakeholders, including industry bodies and regulators on the
management of risks and issues where relevant.
Internal audit
The Group has an internal audit department which conducts
audits of selected business processes and functions. The Group’s
internal audit plan sets out the internal audit programme for the
next six months and there is also a list of potential audits for
the following six months and that is continually refreshed and
prioritised to allow the team to respond to be responsive to
business changes. The internal audit plans are prepared taking
into account the principal risks across the Group with input from
management and the Audit Committee. The internal audit plan
is designed to test the robustness of financial and operational
controls and to determine whether operating procedures are
designed and operating effectively. The Audit Committee
considers the alignment of the internal audit plan with the
principal risks faced by the Group as part of its approval process.
The Audit Committee approved the 2025/26 internal audit plan in
April 2025, having considered the audit priorities.
The Audit Committee receives all reports issued by the internal
audit department, which detail material findings from testing
performed and any recommendations for improvement. The Audit
Committee reviews audit reports with a summary provided by
the Group Director of Internal Audit, Risk and Insurance at each
meeting, along with an update of progress against the internal
audit plan and on management’s progress towards implementing
recommendations agreed during internal audits. Actions taken
by management to close internal audit recommendations are
reviewed by internal audit to determine whether any new controls
and procedures have been implemented effectively.
The Audit Committee considered the effectiveness of the internal
audit department by considering; scope, resources and access
to information as laid out in the internal audit charter; the reporting
line of internal audit; the internal audit strategy; the internal audit
work plan; the results of the work of internal audit; and feedback
obtained from sponsors of specific internal audits, Executive
Committee and Board members. The Audit Committee concluded
that the internal audit department operated effectively during
the year.
Capital and constitutional disclosures
Information on the Company’s share capital and constitution
required to be included in this Corporate Governance Statement
is contained in the Directors’ Report on pages 76 to 78. Such
information is incorporated into this Corporate Governance
Statement by reference and is deemed to be part of it.
Further financial and business information is available on the
Group’s corporate website, www.currysplc.com. Shareholders can
also submit any questions to the Board at any time of the year at
cosec@currys.co.uk.
Ian Dyson
Chair of the Board
2 July 2025
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Financial Statements Investor InformationGovernanceStrategic Report
Audit
committee report
Chair’s statement
I am pleased to present my first Audit Committee (the ‘Committee’) report for the year
ended 3 May 2025. This report describes how the Committee has carried out its duties
to provide independent scrutiny of the Group’s financial reporting, risk management
and internal control systems during the year, in order to determine whether these remain
effective and appropriate.
Fiona McBain stepped down as Audit Committee Chair in September 2024 and I would
like to thank her for her service to the Committee and for the comprehensive handover
I received from her during 2024. Although I have been a Committee member since June
2023, I received an induction as part of the transition into the Chair role and I continue to
meet regularly with the Group Chief Financial Officer, the Chief Information Officer, the
Group Director of Internal Audit, Risk and Insurance and with members of the KPMG LLP
(‘KPMG’) audit team between scheduled Committee meetings. The Committee members
also frequently meet in the absence of management. The Group Director of Internal Audit,
Risk and Insurance and representatives of KPMG are invited to these private discussions
periodically to allow discussion of matters which they may wish to raise.
There have not been any significant changes to the responsibilities and role of the
Committee during this financial year. This year, the Committee has continued to consider
the significant accounting and management judgements and monitor the integrity of the
financial statements. The Committee reviewed the Annual Report & Accounts to ensure
that the report as a whole is fair, balanced and understandable and recommended that
this be approved by the Board. The Committee also received deep dive updates during
2024 on the Company’s proposed approach to CSRD reporting and on stock loss in
addition to continued oversight of cyber security programmes.
The Committee continues to monitor with interest the external market reforms designed to
enhance the quality of audits and anticipates that there will be an evolution of the duties
of audit committees. The Committee also notes the that the Company will be subject
to the UK Corporate Governance Code 2024 for subsequent annual reports and will
comply with the enhanced reporting on the effectiveness of internal controls.
Committee
members
Meeting
attendance
Fiona McBain* 3/3
Adam Walker** 5/5
Eileen Burbidge 5/5
Steve Johnson 4/4
Gerry Murphy 5/5
* Committee Chair to 5 September 2024.
** Committee Chair from 5 September 2024.
Committee membership changes during
the year: Adam Walker succeeded Fiona
McBain as the Chair of Audit Committee on
5 September 2024. Steve Johnson joined the
Committee on 1 June 2024.
Percentage of Committee that are
independent non-executive directors: 100%
Committee members that meet the
UK Corporate Governance Code 2018
requirement to have recent and relevant
financial experience: Adam Walker,
Gerry Murphy
Committee reports to: Currys plc Board
Further information
i
The biographies for the
Committee members
are set out in full on the
Company’s website
i
The Committee Terms of
Reference, which include the
duties of the Committee,
were approved on 14 January
2025 are available on the
Company’s website
2024/25 Highlights
Consideration of accounting and
management judgements.
Business deep dives including
cyber, CSRD and group risks.
Number of meetings
during the year:
5
Number of meetings held since
the end of the financial year:
2
Minimum meetings
to be held each year:
2
Meeting attendees: Group Chief Executive,
Group Chief Financial Officer, Group Financial
Controller, Group Director of Internal Audit,
Risk and Insurance, representatives from the
external Auditor and members of the Board
and management team at the invitation of the
Committee Chair. The Company Secretary,
or their nominee, acts as Secretary to the
Committee.
92 Currys plc Annual Report & Accounts 2024/25
Key matters considered
The principal activities of the Committee during the year ended
3 May 2025 included:
considering significant accounting and reporting judgements,
the appropriateness of taxation disclosures and the
appropriateness of the Group’s going concern position and
longer-term viability statement;
considering and recommending that the Annual Report &
Accounts 2024/25, when taken as a whole, are fair, balanced
and understandable;
reviewing the half-yearly results in December 2024;
considering the presentation, fairness, and balance of
the Group’s alternative performance measures (‘APMs’);
reviewing the Group Risk Register and considering the
effectiveness of the risk management system and internal
controls, operated by management;
considering updates on information security, IT infrastructure
and data management;
providing oversight of the businesses regulated by the FCA
and receiving reports on compliance;
approving the internal audit plan, internal audit strategy,
considering internal audit reports and management actions,
and monitoring the effectiveness of internal audit in line with
the approved internal audit charter;
considering the external audit plan, audit reports and updates
from KPMG;
monitoring the effectiveness of the external Auditor; and
receiving presentations and challenging management
on matters such as cyber controls, stock loss, fraud and
theft, regulatory compliance, minimum control standards
assessments, whistleblowing, and procedures in place to
prevent money laundering and bribery and corruption.
Accounting and financial reporting matters
The Committee is responsible for considering reports from the
external Auditor and monitoring the integrity of the half-yearly
statement and annual report & accounts in conjunction with
senior management. During the year ended 3 May 2025,
consideration was given to the suitability and application of the
Group’s accounting policies and practices, including areas where
significant levels of judgement have been applied or significant
items have been discussed with the external Auditor.
Audit
committee report continued
Responsibilities
The principal duties of the Committee are to:
Accounting and financial reporting
monitor the integrity of the half-yearly statement
and annual report & accounts, and any formal
announcements relating to the Group’s financial
performance, report to the Board on significant reporting
issues and judgement contained in them;
review significant financial reporting judgements and
accounting policies and practices;
review and advise the Board on whether, as a whole,
the content of the annual report & accounts is fair,
balanced and understandable;
considering the going concern statement;
review any other statements requiring Board approval
which contain financial information; and
have regard to the applicable legal, regulatory and best
practice requirements and standards for reporting including
the UK Corporate Governance Code, the UK FRC, the FCA’s
Disclosure Guidance and Transparency Rules and Listing
Rules, and the recommendations of the TCFD.
Risk management and internal control
review the Group’s financial controls and internal control
effectiveness and maturity;
review the Group’s risk management systems and risk
appetite; and
review and approve the statements to be included in
the annual report & accounts concerning internal control,
risk management and the viability statement.
Compliance, conflicts, whistleblowing and fraud
review the adequacy of the Company’s whistleblowing
arrangements;
review the Company’s procedures to detect and manage fraud;
review the Company’s systems and controls for the
prevention of bribery; and
reviewing the effectiveness of the Company’s compliance
function.
Internal audit
monitor and assess the effectiveness of the Group’s internal
audit function;
approve the internal audit plan;
consider the reports of work performed by internal audit
and review the actions taken by management to implement
the recommendations of internal audit; and
consider the major findings of internal investigations.
External audit
consider recommendation of the external Auditor’s
appointment, reappointment and removal to the
shareholders in the annual general meeting and approve
their remuneration;
review the results and conclusions of work performed
by the external Auditor; and
review and monitor the relationship with the external Auditor,
including their independence, objectivity, effectiveness and
terms of engagement.
General matters
any specific topics as defined by the Board; and
refer matters to the Board which, in its opinion, should
be addressed at a meeting of the Board.
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Accounting and financial reporting matters Matters considered and how the Committee discharged its duties
Going concern and
viability statements
The Committee reviewed the processes and assumptions underlying both the going concern
and longer-term viability statements made on page 58 of the Annual Report & Accounts
2024/25.
In particular, the Committee considered:
the impact in respect of uncertainties including macroeconomic downturn and high
inflation;
management’s assessment of the Group’s prospects including its current position,
assessment of principal business risks and its current business model, future cash
forecasts, historical cash flow forecasting accuracy, profit projections, available financing
facilities, facility headroom and banking covenants;
the appropriateness of the three-year time period under assessment, which is in line with
the strategic planning horizon of the Group; and
the robustness and severity of the stress-test scenarios with reference to the Group’s Risk
Register, those principal risks and mitigating actions as described on pages 52 to 57 of
the Annual Report & Accounts 2024/25, the latest Board-approved budgets, strategic
plans, and indicative headroom under the current facilities available – examples of which
included the impact of regulatory, taxation or information security incidents, and reduced
forecast profitability and cash flow as a result of a market downturn.
The Committee concurred with management’s conclusions that the viability statement,
including the three-year period of assessment is appropriate. The Board was advised
accordingly.
Fair, balanced and
understandable
In ensuring that the Group’s reporting is fair, balanced and understandable, the Committee
reviewed the classification of items between adjusting and non-adjusting items. The assessment
considered whether items fell within the Group’s definition of adjusting items as well as the
consistency of treatment of such items year-on-year.
The Committee gave due consideration to the integrity and sufficiency of information disclosed
in the Annual Report & Accounts 2024/25 to ensure that they explain the Group’s position,
performance, business model and strategy. An assessment of narrative reporting was included
to ensure consistency with the financial reporting section, including appropriate disclosure
of material adjusting items, and appropriate balance and prominence of statutory and
non-statutory performance measures. The Committee considered the use of APMs and
additional information on those APMs used by the Group is provided in the Glossary and
definitions section on pages 209 to 221.
The Committee concluded that the Annual Report & Accounts 2024/25, taken as a whole,
are fair, balanced and understandable, and that the measures used and disclosures made
are appropriate to provide users with a meaningful assessment of the performance of the
underlying operations of the Group; the Board was advised of the conclusion.
Matters of significance
and areas of judgement
The Committee received reports and recommendations from management and the external
Auditor setting out the significant accounting issues and judgements applicable to the
following key areas. These were discussed and challenged, where appropriate, by the
Committee. Following debate, the Committee concurred with management’s conclusions.
94 Currys plc Annual Report & Accounts 2024/25
Accounting and financial reporting matters Matters considered and how the Committee discharged its duties
Impairment testing of
non-financial assets
The Group discloses impairment of non-financial assets as an ‘estimation uncertainty
as set out in note 1(d) to the Group financial statements.
The Group has significant goodwill, intangible assets and fixed asset investments which are
reviewed for impairment annually, or where there is an indicator of impairment. The Committee
reviewed appropriateness and accuracy of cash flow forecasts, discount rates and
long-term growth rates used in the impairment review performed at both the interim and year
end dates. Specific attention was paid to cash flow forecasts in light of uncertainties such as
high inflation, climate risk and the level of sensitivities applied by management in determining
reasonable possible changes to cash flows. No impairment of goodwill was recognised in the
period and further detail is provided in note 8 to the Group financial statements.
In addition, the assumptions and approach to calculating the value in use (VIU’) of the
Company’s investment were reviewed in detail. This included assessing the components
of the subsidiaries’ VIU and ensuring consistency with the goodwill impairment models.
Taxation
The Group operates across multiple tax jurisdictions. The complex nature of tax legislation
in certain jurisdictions can necessitate the use of judgement.
The Committee reviewed the judgements and assumptions concerning any significant tax
exposures, including progress made on matters being discussed with tax authorities and,
where applicable, advice provided by external advisors. The total provisions recognised
at the balance sheet date amounted to £51m (2023/24: £50m).
The Committee also reviewed the appropriateness of the disclosures made around tax
provisions, contingent liabilities, and deferred tax balances.
The Group discloses tax provisions and contingent liabilities in relation to uncertain tax positions
as a ‘critical accounting judgement’ as set out in note 1(d) to the Group financial statements.
Pension
The Committee received reports on the methodology and the basis of the assumptions used
for the defined benefit pension obligation. The Group regularly engages with the trustees on
the scheme’s investment strategy and its management.
The Group’s defined benefit pension schemes are assessed twice a year, and the scheme
liabilities are based on actuarial assumptions regarding inflation, discount rates, and
longevity. These assumptions are used to calculate the defined benefit obligation and the
surplus or deficit in the UK defined benefit pension scheme is recognised in the consolidated
statement of comprehensive income. The Group receives details of invested assets from
external valuation experts to value these assets. The valuations closest to year end are
used and the private investments are rolled forward to incorporate future investments
and distributions. The assumptions have been disclosed in the financial statements.
Further detail is disclosed in note 19 to the Group financial statements.
Audit
committee report continued
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Financial Statements Investor InformationGovernanceStrategic Report
Risk management and internal control
The Committee is responsible for reviewing the Group’s risk management and internal control systems. Details of the overall risk
management and governance policies and procedures are given in the Corporate Governance Report on pages 79 to 90. The
Committee reviewed management’s assessment of risk and internal control, results of work performed by the second lines of defence
and internal audit, and the results and controls observations arising from the interim review procedures and the annual audit performed
by the external Auditor. The Committee also ensured that all risk topics were covered, as defined by its terms of reference, with detailed
reviews of risk topics scheduled throughout the year monitoring potential areas of concern.
Specific matters considered by the Committee to discharge its duties are detailed below:
Risk management and internal control Matters considered and how the Committee discharged its duties
Bribery and corruption
The Committee reviewed the arrangements put in place to satisfy requirements to comply
with regulation for anti-bribery and corruption, including a review of the Group’s policy on
bribery and corruption.
Anti-money laundering
The Committee reviewed the arrangements put in place to satisfy requirements to comply
with regulation for anti-money laundering, including a review of the Group’s policy on
anti-money laundering.
Data protection
The Committee reviewed data protection compliance throughout the Group, particularly
in relation to the embedding of policies, procedures and processes implemented to
comply with the requirements of EU General Data Protection Regulation.
Compliance
The Committee reviewed the nature of financial services regulated activities across
the Group’s business operations and the governance and oversight arrangements for
the operation of an effective FCA compliance regime in the business including the
implementation of the FCA’s Consumer Duty requirements. The Committee considered
compliance and regulatory reports prepared by the Regulatory Compliance Committee
and monitored key developments and ongoing activities for the Compliance team in
areas of governance, policy and compliance monitoring.
Information security and
IT controls framework
The Committee regularly reviews the progress of the ongoing security improvement
programme and periodically considers and reviews the IT general controls framework
and related improvement initiatives progressed by the management team, in order to
monitor that appropriate actions are taken.
The Company is currently undergoing a large transformation programme across many
areas of the business including its IT infrastructure. All transformation programmes are
managed in line with the Group risk management methodology to manage the risk
appropriately in order to provide reasonable reassurance against material losses.
Internal controls
As per the obligations placed on the Committee under the Code, the Committee formally
considered a review of the system of risk management and internal control. The Committee
noted developments in the system of risk management and internal control, management
plans for 2024/25 and agreed the statements contained in the Annual Report & Accounts
2024/25. The Committee reviewed the results of internal audit reviews and minimum
controls standards assessments.
Whistleblowing
The Committee reviews a summary of all whistleblowing calls received by the Group,
both through the independently operated hotline and other channels. The Committee
confirmed that the calls had been appropriately dealt with (both individually and in
aggregate) in accordance with the Group’s Whistleblowing Policy.
96 Currys plc Annual Report & Accounts 2024/25
Internal Audit
Internal Audit is an independent, objective assurance function that impartially appraises the Group’s control activities. Internal Audit
works with management to help improve the overall control environment and assist management, the Committee and the Board in
discharging their respective duties relating to maintaining an adequate and effective system of internal control and risk management,
and safeguarding the assets, activities and interests of the Group.
Internal audit Matters considered and how the Committee discharged its duties
Audit reviews of
significant risk areas
The Committee considered the alignment of the Internal Audit plan with Currys strategy
and the key risks facing the business.
During the period, internal audits included coverage of the following significant risk areas
of the business in the UK&I and Nordics:
cyber and data;
business transformation;
relationships with major suppliers and third-party contracts;
business continuity and disaster recovery;
sustainability;
health and safety;
financial and operational controls; and
financial services regulatory compliance.
The Committee considered the key trends and material findings arising from Internal Audit’s
work and the adequacy of the agreed management actions in relation to those findings.
Assurance programme
The Committee approved the Internal Audit plan in April 2024 and received an update
relating to the execution of the plan at each Committee meeting. It also considered
progress on delivery of the Internal Audit strategy.
As part of the rolling assurance programme, audits were performed over the following
processes to provide assurance to the Committee that controls were operating within
these areas:
Reviews across Group (UK&I and Nordics) operations relating to high risk processes
operated by Infosys, governance for AI use cases, circular economy commitments
and IT licences management.
Specific UK&I reviews including Infosys’ contract compliance framework for information
security and data protection, Consumer Duty controls in ‘first line’ operations, Services
revenue, transport operations compliance and programme governance for Azure
migrations.
Specific Nordics reviews including financial services regulatory compliance, customer
marketing consents and distribution operations.
The Committee considered the actions taken by management in relation to the audit findings.
The Committee considered the results from these audits during its assessment of the
effectiveness of the system of internal control operated by management. The Committee
concluded that the system of internal control was appropriately monitored and managed.
Effectiveness of internal
audit and adequacy of its
resources
The Committee approved the Internal Audit charter, concluding the role and mandate
were appropriate to the current needs of the organisation.
The Committee monitored the work of Internal Audit and formally reviewed the
effectiveness of internal audit and the adequacy of its resources, considering:
scope, resources and access to information as laid out in the Internal Audit charter;
the reporting line of Internal Audit;
the Internal Audit work plan;
the results of the work of Internal Audit; and
Feedback received from key sponsors in the business, stakeholders and Board members.
Internal Audit reviewed and updated its methodology to reflect changes in applicable
professional standards for internal auditors which became effective in January 2025.
Internal Audit appointed a new partner for co-sourcing services in May 2025 following
a competitive tender process (supported by Currys’ Finance and Procurement teams).
The Committee validated Internal Audit’s decision on a new partner.
The Committee concluded that the internal audit department had in all respects been
effective during the period under review and performed its duties in accordance with its
agreed charter.
Audit
committee report continued
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Financial Statements Investor InformationGovernanceStrategic Report
External audit
The external Auditor is appointed by shareholders to provide an opinion on the annual report & accounts and certain disclosures
prepared by Group management. KPMG acted as the external Auditor to the Group throughout the year. The Committee is responsible
for oversight of the external Auditor, including approving the annual audit plan and all associated audit fees. The key matters in relation
to external audit that were considered by the Committee were:
External audit Matters considered and how the Committee discharged its duties
Effectiveness of the
external Auditor
The Committee reviewed and agreed the annual audit plan, specifically considering
the appropriateness of the key risks identified and proposed audit work, the scope of
the audit and materiality levels applied which are detailed in the Independent Auditor’s
report on pages 139 to 149.
As part of the reporting of the half year and full year results, the Committee reviewed the
reports presented by KPMG in assessing the Group’s significant accounting judgements
and estimates, and considered the audit work undertaken, level of challenge and quality
of reporting.
Following due consideration of the above, the Committee continues to be satisfied with
the quality and effectiveness of the external audit.
Auditor
independence
The Committee considered the external Auditor’s assessment of and declaration of
independence presented in the annual audit plan and final audit report, and the
safeguards in place to make such declarations.
The Committee considered the annual audit fee and fees for non-audit services, with due
regard to the balance between audit and non-audit fees and the nature of non-audit
fees undertaken in accordance with the policy as set out below.
The Committee reviewed and approved the Group policy on the employment of former
employees of the external Auditor in April 2025.
The Committee specifically considered the findings of the FRC’s Audit Quality Review team’s assessment of KPMG’s 2023 audit of the
Group. The Committee discussed these with the Auditor and separately with management, noting the observations raised and KPMG’s
proposed responses. The Committee continued to monitor progress of the Auditor’s proposals over the year and considered these as
part of its annual review of the effectiveness of the external audit.
98 Currys plc Annual Report & Accounts 2024/25
Policy on provision of non-audit services provided
by the external Auditor
Under the Group’s policy on auditor independence, the external
Auditor may only provide services which include:
a) audit services comprising issuing audit opinions on the Group’s
consolidated financial statements and on the statutory
financial statements of subsidiaries and joint ventures;
b) audit-related services comprising review of the Group’s
consolidated interim financial statements, and opinions/audit
reports on information provided by the Group upon request
from a third party such as prospectuses, comfort letters and
rent certificates, etc; and
c) services otherwise required of the external Auditor by local
law or regulation.
Any exceptions are subject to pre-approval by the Group
Chief Financial Officer, and such permission is only granted in
exceptional circumstances. Where the non-audit assignment is
expected to generate fees of over £100,000, prior approval
must be obtained from the Committee.
During the period under review, the non-audit services performed
by the external Auditor primarily arose from the interim financial
review procedures and the assurance of e-waste collection,
energy consumption and emissions data in the annual report
& accounts 2023/24. The Committee has reviewed the services
performed by the external Auditor during the year and is satisfied
that these services did not prejudice the external Auditor’s
independence and that it was appropriate for them to perform
these services.
The level of non-audit fees paid to the current external Auditor,
and approved by the Committee, is set out in note 3 to the Group
financial statements and amounted to £0.4m (2023/24: £1m)
compared with £2.3m (2023/24: £2.2m) of audit fees. The
non- audit fees as a percentage of audit fees was 17% in 2024/25
(2023/24: 45%), which reflects the restrictive policy governing the
use of the appointed external Auditor for non-audit services.
Consideration of external Auditor appointment
and independence
The Committee considers the appropriateness of the
reappointment of the external Auditor each year, including the
rotation of the audit partner. KPMG have formally confirmed to
the Board its independence as external Auditor of the Company.
In determining whether to recommend the external Auditor
for reappointment for this year, the Committee considered
the external Audit firm’s internal control procedures, the audit
effectiveness review and tenure and agreed that the audit
processes are effective and that KPMG LLP continues to
be independent.
Accordingly, the Company confirms that it has complied with the
CMA Statutory Audit Services Order for the financial year under
review and the Committee concluded that it was in the best
interests of the Company’s shareholders to reappoint KPMG
as the external Auditor for 2025/26. The Committee’s
recommendation that a resolution to reappoint KPMG be
proposed at the Company’s AGM in September 2025 has
been accepted and endorsed by the Board.
Adam Walker
Chair of the Audit Committee
2 July 2025
Audit
committee report continued
99
Financial Statements Investor InformationGovernanceStrategic Report
Disclosure
committee report
2024/25 Highlights
Preliminary results for the financial
year ended 27 April 2024.
Trading updates.
Interim results for the half year
ended 26 October 2024.
Number of meetings
during the year:
6
Number of meetings held since
the end of the financial year:
2
Chair’s statement
I am pleased to present the Disclosure Committee (the ‘Committee’) report for the year
ended 3 May 2025. The principal role of the Committee is to ensure that adequate
procedures, systems and controls are maintained to enable the Company to fully meet
its legal and regulatory obligations regarding the timely and accurate identification and
effective disclosure of all price-sensitive information.
The Committee is comprised of the Group Chief Financial Officer (Committee Chair), the Group
Chief Executive and the General Counsel and Company Secretary. The Chair of the Board and
the Senior Independent Director have access to the papers for all meetings and are able to act
as ‘alternates’ to the Committee members in the event that the quorum of three members cannot
be met. This has not been necessary during the year and all Committee members have been
able to attend all meetings. The Company Secretary, or their nominee, acts as Secretary to the
Committee. The minutes of each Committee meeting are circulated to all members of the Board.
The Committee was considered as part of the internal Board and committee effectiveness
review that was carried out this year and this review concluded that the Committee discharges
its duties effectively.
Meetings
There were 6 Committee meetings during 2024/25 and two additional meetings were held
after the end of the financial year. Committee meetings are scheduled in advance of
preliminary and interim results announcements and scheduled trading updates. Meetings
can be convened by the Company Secretary, or by the Committee Chair at other times
as required. The Committee receives input as appropriate from the other Board directors,
the Company’s brokers and senior management and invites the Investor Relations Director
to attend all meetings.
Responsibilities
The principal duties of the Committee are to:
establish and maintain adequate procedures, policies, systems and controls to enable
the Company to fully comply with its legal and regulatory obligations regarding the
timely and accurate identification and disclosure of all price-sensitive information;
determine whether information is inside information and if it requires immediate
disclosure or whether disclosure can be delayed;
keep under review the adequacy of the disclosure and communications policies,
implement and monitor compliance;
monitor communications received from any regulatory body in relation to the conduct
of the Group, and review any proposed responses;
consider generally the requirement for stock exchange announcements, including in
relation to the delayed disclosure of inside information, substantive market rumours,
and leaks of inside information;
consider and give final approval for trading statements and/or results to be released
to meet legal and regulatory requirements; and
review the content of all material regulatory announcements, transactional
shareholder circulars, prospectuses, and any other documents issued by the
Company, and ensure that these comply with all applicable requirements.
Key matters considered
During the year ended 3 May 2025 the Committee met to consider the following matters:
the pre-close trading update and preliminary results for the financial year ended 27 April 2024;
the trading update for 17 weeks ended 24 August 2024;
the interim results for the 26 weeks ended 26 October 2024; and
the Peak trading update for the ten weeks to 4 January 2025.
After the year end, the Committee met twice to consider the pre-close and full year
trading updates.
Bruce Marsh
Chair of the Disclosure Committee
2 July 2025
Committee
members
Meeting
attendance
Bruce Marsh (Chair) 6/6
Alex Baldock 6/6
Nigel Paterson 6/6
Alternate members:
Ian Dyson, Chair of the Board and Octavia
Morley, Senior Independent Director were
alternate members during the year but were
not required to attend any meetings.
Committee membership changes during
the year: None
Percentage of Committee that are
independent non-executive directors: 0%
Committee reports to: Currys plc Board
Further information
i
The biographies for the
Committee members
are set out in full on the
Company’s website
i
The Committee Terms of
Reference, which include the
duties of the Committee,
were approved on 14 January
2025 are available on the
Company’s website
100 Currys plc Annual Report & Accounts 2024/25
Nominations
committee report
2024/25 Highlights
Considered succession planning
for key Board roles.
Number of meetings
during the year:
4
Number of meetings held since
the end of the financial year:
1
Minimum meetings
to be held each year:
2
Chair’s statement
I am pleased to present the Nominations Committee (the ‘Committee’) report for
the year ended 3 May 2025. The Committee has continued to oversee the structure,
size and composition of the Board during the year, having regard to the collective
skills, knowledge, experience and diversity in all its forms. This report sets out the key
responsibilities of the Committee and describes how it has discharged its duties.
The Committee reviewed governance and best practice standards that relate to its
remit in October 2024 and May 2025. These requirements were discussed, and the
Committee concluded that the Board’s size and composition and the balance of skill,
knowledge and experience remained appropriate to meet the current leadership needs
of the Group. In compliance with the UK Corporate Governance Code (the ‘Code’). The
Committee considered the time commitments of each director, director independence,
director tenure, the diversity of the Board, the collective skills and experience of
the Board, directors’ external appointments and potential conflicts of interests and
concluded that these remained appropriate for the effective function of the Board.
The Board supports the FTSE Women Leaders Review target for Board to be comprised
of 40% females by 2024 and the Parker Review target to have at least one director from
an ethnic minority background by 2024. Although the Company is not currently compliant
with the FTSE Women Leaders Review target, it is not complacent about diversity and will
continue to seek opportunities to further increase all forms of diversity on the Board as
part of Board succession planning. Further information on the gender and ethnic diversity
of the Board and senior management team is available in the ‘Governance at a glance’
section of this report. A Leadership Inclusion Forum is in place to focus on increasing the
diversity of the workforce. All directors receive updates on colleague issues including
diversity at Board meetings.
Succession planning and the oversight of the development of a diverse pipeline for
succession have been a key focus of the Committee and the Board during the year. The
Board received regular updates during the year including a deep dive on culture, values,
diversity and inclusion in March 2025.
Meetings and membership
The Committee is compliant with the Code requirement that the majority of the members
of the Committee are independent non-executive directors. Other members of the
Board or senior management can attend meetings at the invitation of the Committee
Chair. The Company Secretary, or their nominee, acts as Secretary to the Committee.
The Committee’s deliberations are reported by its Chair at the next Board meeting and
the minutes of each meeting are circulated to all members of the Board. All directors
(including those that are not members of the Committee) were invited to join all
Committee meetings during the year to be updated on the process to recruit a new
Senior Independent Director.
Committee
members
Meeting
attendance
Ian Dyson (Chair) 4/4
Magdalena Gerger 4/4
Octavia Morley 4/4
Committee membership changes during
the year: None
Percentage of Committee that are
independent non-executive directors: 100%
Committee reports to: Currys plc Board
Further information
i
The biographies for the
Committee members
are set out in full on the
Company’s website
i
The Committee Terms of
Reference, which include the
duties of the Committee,
were approved on 14 January
2025 are available on the
Company’s website
101
Financial Statements Investor InformationGovernanceStrategic Report
Responsibilities
The principal duties of the Committee are to:
review the structure, size and composition of the Board, and
recommend changes to the Board as necessary;
evaluate the balance of skills, independence of thinking,
experience, knowledge and diversity at both Board and senior
management levels and make recommendations to the Board
as necessary;
give full consideration to orderly succession planning for both
the Board and senior management positions and oversee the
development of a diverse pipeline for succession;
identify and nominate candidates to fill vacancies on the
Board when they arise;
carry out a formal, rigorous and transparent selection process
of candidates, giving due regard to promoting the benefits of
diversity on the Board and senior management team, including
gender, social and ethnic backgrounds, and cognitive and
personal strengths; and
review all the recommendations from the annual Board
effectiveness process that relate to Board composition,
diversity or how effectively Board members work together.
Key matters considered
The principal activities of the Committee during 2024/25
included the:
evaluation of the size, composition and structure of the Board
and its committees;
consideration of director tenure and Board succession for
key Board roles;
consideration of the independence and time commitments of
the directors;
evaluation of director effectiveness during the year and
approval that each director wishing to submit themselves
for election or re-election be recommended to shareholders
for election or re-election at the AGM 2025;
confirmation that the Board composition was compliant
with applicable diversity targets;
approval of the Company’s Equality, Inclusion, & Diversity:
Dignity at Work Policy;
approval of the director external appointments policy;
approval of Committee’s Terms of Reference;
approval of the role descriptions of the Chair of the Board,
Senior Independent Director and the Group Chief Executive;
and
consideration of the external corporate governance
developments relating to the remit of the Committee.
Board evaluation
The Board effectiveness review for 2024/25 was facilitated
externally by Ian White. The process included questionnaires,
Board and Committee meeting observations and then individual
meetings with each director and the Chair of the Board. The
evaluation process concluded that overall, the Committee is
operating effectively. Further details on the outcomes of the
Board effectiveness review are available in the Corporate
Governance Report on page 84.
Appointments to the Board
The Committee has a formal, rigorous and transparent procedure
for the appointment of new directors. Appointments are made to
the Board based on objective criteria and with due regard to the
benefits of diversity and the leadership needs of the Company.
External search firms are used to support the recruitment of new
directors. Korn Ferry supported the recruitment of Steve Johnson
during the year.
The Committee uses a skills matrix tool when assessing the skills
and capabilities required in a new director, taking into account the
existing experience and expertise on the Board. The Committee
then develops candidate profiles describing the skills, knowledge
and experience required for each new role.
Succession planning
The Group requires a talented Board with appropriate experience,
expertise and diversity. The Committee regularly monitors the
size and composition of the Board, leads the recruitment of new
directors and proposes any suitable candidates to the Board
for approval.
The Committee continue to be satisfied that a Board size of eight
or nine directors is appropriate and effective for the leadership
of the Group although increasing to a Board size of ten in the short
term is appropriate to enable succession planning for key Board
and committee roles. During the year, the Committee considered
Board tenure, noting in particular that Gerry Murphy has exceeded
the recommended nine-year tenure. Gerry Murphy and Eileen
Burbidge will step down from the Board in September 2025 as
part of an orderly succession plan.
The Committee will continue to monitor Board composition and
regularly challenge whether the Board has the collective skills and
expertise necessary to provide effective leadership of the Group.
The Executive Committee carry out a detailed talent review
process across every area of the business. Succession plans are
in place for every member of the Executive Committee. The full
Board including the Committee members receive regular updates
on talent and succession from the Chief People, Communications
and Sustainability Officer. The CEO updates the Board at each
meeting on any key role changes or appointments that have
taken place in the senior management team during the period.
The Committee, together with the Board, is focused on ensuring
that credible succession plans are maintained and that there is
a diverse talent pipeline for future business leaders.
102 Currys plc Annual Report & Accounts 2024/25
Nominations
committee report continued
Diversity
The Company is committed to developing a diverse workforce
and equal opportunities for all. The Board recognises that
enhancing diversity in all its forms is a critical part of having an
effective and engaged workforce which in turn supports the
long-term sustainable success of the Company.
The Board meets the voluntary targets set by the Parker Review.
At the end of the financial year, one member of the Board meets
the criteria as set out in the Parker Review. Further ethnic diversity
data is available on page 73.
In accordance with UKLR 6.6.6, the Board confirms that at the
end of the financial year, the Company had not met the target
that at least 40% of the individuals on the Board be female. The
Company was compliant with the requirements that at least one
of the four senior Board positions (chair, chief executive, senior
independent director or chief financial officer) be held by a
female and that at least one director be from a minority ethnic
background. The Board and Committee will remain cognisant
of diversity requirements for all future appointments.
The Board is strongly supportive of enhancing all forms of diversity
across the Board and wider workforce as a matter of priority. The
Board has been very mindful of the benefits of greater diversity
of gender, social and ethnic backgrounds, and cognitive and
personal strengths during the recruitment of all new directors.
The Board have also worked to increase the number of diverse
candidates included in search processes. However, to date,
the Board has not set specific targets on gender balance or
ethnicity for the Board or the wider colleague population. During
2024/25, the management team continued to collect colleague
data to enable an informed view of the diversity characteristics
of colleagues. The Committee and the Board will monitor the
progress in this area and keep the decision to put in place formal
targets under review as insights become available. A Leadership
Inclusion Forum is in place and oversees a programme of work to
enhance all forms of diversity across the wider workforce.
In accordance with DTR 7.2.8A, the Committee confirms that a
diversity policy is in place (the Equality, Inclusion, & Diversity:
Dignity at Work Policy) and was last reviewed and approved
by the Committee in October 2024. The Board no longer has a
separate policy that only applies to the Board but has approved
the adoption of the UK & Ireland policy to include all Board
and senior management appointments. The policy is in place to
encourage diversity and to ensure an inclusive culture is in place
and the principles of the UK & Ireland policy are replicated in
similar policies in the International businesses. The Board considers
the celebration of diversity and an inclusive culture to be a
competitive differentiator for the business. The policy establishes
clear values and behaviour standards for colleagues and
confirms that any form of bullying, harassment or discrimination
is unacceptable. The policy does not include any quotas and
emphasises the need for appointments to be made on the
basis of merit.
Re-election
At the forthcoming AGM in September 2025, all directors as
listed on pages 74 and 75 and the Notice of AGM will present
themselves for re-election other than Gerry Murphy and
Eileen Burbidge.
At the date of this report, Gerry Muphy has served on the
Board for over ten years and Eileen Burbidge has served for over
six years. Both will step down from the Board as part of an orderly
succession plan.
Each of the directors submitting themselves for re-election is
being unanimously recommended by the other members of the
Board due to their experience, knowledge, wider management
and industry experience, continued effectiveness and commitment
to their role, and significant contribution to the Board. More
information on the individual contributions of each director is
available within their biographies on www.currysplc.com.
Ian Dyson
Chair of the Board
2 July 2025
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Environmental, Social and Governance (‘ESG’)
committee report
2024/25 Highlights
Reviewed Group Sustainability
Strategy, 3 Year Plans and
policies.
Evaluated ESG disclosures and
reviewed the Group’s Double
Materiality Assessment.
Number of meetings
during the year:
4
Number of meetings held since
the end of the financial year:
1
Minimum meetings
to be held each year:
2
Meeting attendees: Chief People,
Communications and Sustainability Officer, Group
Sustainability & ESG Director and other members of
the Board and management team at the invitation
of the Committee Chair. The Company Secretary, or
their nominee, acts as Secretary to the Committee.
Chair’s statement
I am pleased to present the ESG Committee (the ‘Committee’) report for the year
ended 3 May 2025. The remit of the Committee includes the approval of the Group’s
ESG strategy, the oversight of the delivery of this strategy and monitoring of ESG risks
and opportunities. The framework across the Group to respond to ESG challenges
and opportunities has continued to mature each year since the establishment of the
Committee in October 2022. The Committee’s oversight has also evolved and become
more structured during this time.
ESG activities continue to be important to each of the Company’s main stakeholder
groups and are essential to deliver the Company’s vision – We Help Everyone Enjoy
Amazing Technology. During the year, the Committee has recommitted to the Group’s
ESG priorities – growing our circular business, achieving net zero by 2040 on climate,
and alleviating digital poverty.
2024/2025 activities
During the year ended 3 May 2025, the Committee’s work included the following:
reviewing and challenging the Group sustainability strategy and Three-Year Plan;
monitoring ESG key performance indicators and the progress made against these;
receiving and challenging People Plan updates for the UK&I and Nordics, including
colleague well-being, inclusion and diversity;
review of the outputs of the Group’s Double Materiality Assessment;
reviewing and challenging of achievements and progress on moving to circular
business models;
reviewing and challenging of progress with moving to net zero emissions;
receiving updates on ESG best practice and upcoming legislative changes;
oversight of the identification and management of ESG risks;
evaluation of ESG disclosures including CSRD reporting in the Annual Report &
Accounts 2024/25; and
reviewing the operation of the Committee, the terms of reference and ESG policies
and procedures.
In addition to attending meetings of the Committee, each of the Committee members
have visited the UK Distribution Centre in Newark to receive an overview of the Company’s
repair and recycling business. Each of the Committee members attended the May 2024
Board meeting at the Company’s UK training centre, Fort Dunlop. This included insights
into the store colleague induction experience. The Committee members, along with the
other non-executive Board members, were given an opportunity to speak privately with
representatives from the International Colleague Forum in January 2025. This session
provided an opportunity for the Committee members to discuss topics such as colleague
well-being, colleague engagement, the Group’s activities to reduce waste and emissions
and any other topics of interest to either colleagues or the directors.
The Committee has also continued to oversee the work of the GSLT. The GSLT
co-ordinates the delivery of the Group’s sustainability agenda and metrics. The GSLT
is comprised of several senior leaders in the business and attended by representatives
from teams including Supply Chain, Risk, Sustainability, Services and Commercial. During
the year, the GSLT progressed each of the Group’s ESG priorities. This included continuing
Committee
members
Meeting
attendance
Eileen Burbidge
(Committee Chair) 4/4
Magdalena Gerger 4/4
Octavia Morley 4/4
Committee membership changes during
the year: None
Percentage of Committee that are
independent non-executive directors: 100%
Committee reports to: Currys plc Board
Further information
i
The biographies for the
Committee members
are set out in full on the
Company’s website
i
The Committee Terms of
Reference, which include the
duties of the Committee,
were approved on 14 January
2025 are available on the
Company’s website
104 Currys plc Annual Report & Accounts 2024/25
Environmental, Social and Governance (‘ESG’)
committee report continued
to raise funds and awareness to tackle digital poverty, progressing
plans to deliver the necessary reduction in Scope 1 & 2 emissions,
developing a plan to reduce the Group’s Scope 3 emissions, and
continuing to evolving our engagement with the Group’s suppliers.
Reporting
The GSLT reports into the Executive Committee to enable the
Executive Committee members to support the cross-functional
steps required to deliver the ESG agenda. The Committee
oversees the work of the GSLT and receives updates at each
meeting. All Board directors have access to the Committee
agendas, papers and minutes. I provide an update to each Board
meeting on the activities of the Committee including directing
Board members to any papers or reports that are of particular
interest to all directors.
I am very pleased with the progress that has been made on the
delivery of the Group’s ESG priorities during the year. I would like to
thank the Sustainability team, the GSLT and the many colleagues
across multiple teams in the Group that continue to collaborate
effectively across business areas and geographies to deliver this
commendable progress.
The Committee and the Group have set challenging goals for ESG,
while reporting obligations and best practice continues to evolve,
but I am confident that the team will continue the strong progress
towards realising the Company’s ESG strategy.
Eileen Burbidge, MBE
Chair of the ESG Committee
2 July 2025
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Financial Statements Investor InformationGovernanceStrategic Report
i
Remuneration
committee report
2024/25 Highlights
Establishing the 2025 Directors’
Remuneration Policy including
development and consultation
with shareholders.
Undertaking a tender process and
appointing Deloitte as executive
remuneration advisors to the
Committee.
Number of meetings
during the year:
7
Number of meetings held since
the end of the financial year:
2
Minimum meetings
to be held each year:
2
Meeting attendees: The Chair of the Board,
Group Chief Executive, Group Chief Financial
Officer, Chief People, Communications and
Sustainability Officer, Group Reward Director,
Head of Executive Reward and Share Plans
and other members of senior management,
and representatives from the Company’s
remuneration advisor attend at the invitation of
the Committee Chair. The Company Secretary,
or their nominee, acts as Secretary to the
Committee.
Chair’s statement
On behalf of the Board, I am pleased to present the 2024/25 Directors’ Remuneration
Report setting out our philosophy and proposed policy for directors’ remuneration,
together with the activities of the Remuneration Committee (the ‘Committee’) for the
financial year ending 3 May 2025. Our Directors’ Remuneration Policy was last approved
by shareholders at the annual general meeting in 2022. This Report therefore includes
details of the proposed changes that we are making to our Policy which shareholders
will be able to vote on at the AGM on 4 September 2025. The report includes a
Remuneration at a glance’ section on page 109, which also contains details of the
proposed changes to our Remuneration Policy.
In determining the executive directors’ remuneration outcomes, the Committee had a clear
focus on ensuring alignment of pay with performance, taking into account the experience
of all our key stakeholders throughout the year.
Policy review
As referred to above, our Directors’ Remuneration Policy was last approved by
shareholders at the annual general meeting in 2022. During the year, the Committee
carried out a thorough review of the current Remuneration Policy to ensure it remains
appropriate to support the business with the delivery of its strategy. The review found
that while elements of the package work well and remain fit for purpose, there are some
areas where changes are required to ensure that the overall framework continues to be
effective in supporting the motivation and retention of our experienced management
team over the mid-term to deliver on our strategic goals. The Committee was guided by
several key principles around what the Policy should achieve:
Incentivise the delivery of long-term performance, reflecting Currys’ performance-
orientated culture, and ensure pay for performance alignment in what remains a
challenging environment.
Recognise the criticality of the next three years for Currys in building on the strong
momentum generated in 2024/25 to deliver long-term value generation for our
shareholders.
Allow Currys to motivate and retain key management to deliver over that timeframe,
ensuring that we maintain our strong pipeline of talent and ability to develop robust
internal succession plans. We have a longstanding management team, led by a
Chief Executive who is well supported by both the organisation and our shareholders.
The Chief Executive is the right person to deliver the next phase of our strategy and it
is critical to ensure he remains in role for the mid-term.
Being guided by these principles, the Committee developed a revised Policy during the
course of 2024/25. We undertook a first round of consultation on our initial proposals
with our top 7 shareholders in February 2025. This resulted in some changes to the
proposals, which we subsequently took forward to the second round of consultation
with our broader shareholder base and the proxy agencies in April 2025. The Committee
continued to listen and gather feedback and based on the outcome of the second
round, made further changes to the final proposals to respond in certain areas where
some shareholders had concerns – notably to lower the overall uplift in quantum and
soften the changes to bonus deferral. We closed out the consultation process in June,
with a letter setting out the final form of the proposals and the changes that had been
made over the previous four months. I would like to thank shareholders and the major
Committee
members
Meeting
attendance
Octavia Morley
(Chair) 7/ 7
Magdalena Gerger 7/ 7
Gerry Murphy 7/7
Adam Walker 7/7
Committee membership changes during
the year: None
Percentage of Committee that are
independent
non-executive directors: 100%
Committee reports to: Currys plc Board
Further information
The biographies for the
Committee members
are set out in full on the
Company’s website
i
The Committee Terms of
Reference, which include
the duties of the Committee,
were approved on 14 January
2025 are available on
the Company’s website
106 Currys plc Annual Report & Accounts 2024/25
Remuneration
committee report continued
investor bodies for their constructive input at each stage. On
balance, the final proposals which the Committee approved
had good levels of shareholder support.
Policy changes
The following key changes have been made to the Policy:
1. Increase in annual bonus opportunity to place greater
emphasis on the delivery of tangible building blocks
which are critical for long-term success.
We are proposing to increase the annual bonus opportunity
from 150% to 175% of base salary for both Executive Directors.
This will provide for a greater emphasis on the delivery of clear
one-year targets, which on an incremental basis will build towards
longer-term outperformance. It is important that management
are rewarded for making the right decisions over the short-term
in order to deliver the building blocks for long-term success.
We had initially considered a larger increase but have restricted
it to a further 25% of salary to recognise feedback from some
shareholders on the level of uplift.
As part of its discussions, the Committee reviewed detailed
benchmarking data against several relevant comparator
groups. The Committee recognises that Currys is a large and
complex business and market capitalisation on its own does not
adequately reflect that size, nor the experience and calibre of
management required to run the business. Within this context,
and reflecting on the principles outlined above which underpin
the key objectives of the Policy review, the Committee’s view is
that the proposed uplift is appropriate.
In terms of the metrics against which this will be measured,
the current split of financial versus non-financial annual bonus
metrics is 70:30. During the consultation, we heard a desire from
some shareholders for an increased emphasis on financial
performance. As such, all the proposed increase in annual bonus
opportunity will be based on financial measures, reducing the
overall non-financial component from 30% to 25%.
2. A one-off increase in LTIP opportunity
(for 2025/26 award only)
Currys enters 2025/26 with real momentum and the next three
years will be critical for Currys in building on that progress and
delivering sustained shareholder value. Recognising this – and the
importance of our Group Chief Executive, Group Chief Financial
Officer and management team being kept in place to deliver this
performance – we are proposing a one-off increase in Long Term
Incentive Plan (‘LTIP) opportunity from 250% to 300% of salary
for the 2025/26 award only. Stretching targets will ensure that
this additional reward is tied to delivering on our growth plans,
such that management will only achieve more pay for delivering
more performance.
3. Reduction in deferral requirements where shareholding
guidelines are met.
The Committee strongly believes in aligning managements’ interests
with those of shareholders. This is achieved through a number of
means, including our stretching performance-based LTIP, including
the additional two-year holding period, robust within- and post-
employment shareholding requirements, and appropriate malus
and clawback provisions. These all ensure that management’s
remuneration is strongly aligned with Currys’ performance and the
experience of shareholders. Within that context, the Committee’s
view is that requiring additional deferral of annual bonus amounts
contributes to complexity and creates unnecessary layering of
governance features. It also reduces the motivational aspect
of the plan.
While we initially considered removing deferral entirely, during
the consultation process it became clear that some shareholders
continue to value an element of deferral to support shareholder
alignment and to support the use of clawback, if ever required.
As such, it is proposed that bonus deferral will be reduced from
one-third of any bonus to 25%. This reduction would only apply
where shareholding guidelines are met and therefore sufficient
alignment with shareholders is achieved via other means
(including the elements set out above).
In developing these proposals, the Committee has sought to
ensure that the framework continues to motivate and retain key
management to drive Currys’ success over the next three years,
while being mindful of the need for remuneration to remain
appropriate and aligned with the shareholder experience. We
have valued the consultation with shareholders and made several
changes to the proposals as a result, which we hope has achieved
a balanced outcome for all stakeholders.
Remuneration in context
Corporate performance
During the year, the Company’s performance has continued its
upward trajectory, with profits and cashflow growing significantly,
and a stronger balance sheet.
In the UK&I, there have been substantial improvements to both our
Online and Stores channels resulting in growing sales, market share,
gross margins and profits. In the Nordics, we held market share,
increased gross margins, tightly controlled costs and grew profits
in a still-tough consumer environment.
Read more about our performance in the Performance Review
section from page 63.
Stakeholder experience
Our colleagues
Colleague engagement scores reached the highest level on
record this year. In the UK&I, colleague engagement (eSat)
was an outstanding 85, up +1pt and +11pts ahead of the global
benchmark. This puts Currys in the top 3% of benchmarked
companies worldwide for colleague engagement. In the Nordics,
eSat also increased by +1pt to 79. The combined Group eSat
of 82 is +8pts above the global benchmark.
Colleagues have also benefited from pay increases during the
year. In the Nordics, pay increases varied by country. All Finnish
colleagues received an additional €60 per month, and Danish,
Swedish and Norwegian colleagues received increases of +2%,
+3.1% and +5% per annum respectively. In the UK&I, the hourly paid
colleagues have had pay increased to an average of £12.33 per
hour with top performers on £13.95 an hour including bonuses.
Head office colleagues have also benefited from a +4% pay rise.
107
Financial Statements Investor InformationGovernanceStrategic Report
In addition, there has been continued investment in training and
development including career fairs, online learning and skills
workshops and our world-class onboarding programme in stores.
Our customers
There has been significant improvement to the customer
experience this year. In both the Nordics and UK&I, improvements
have been made to the Online channel, including easier
navigation during the shopping journey, searching and filtering,
an easier checkout and the addition of further payment types.
Store improvements in the UK have included re-engineered store
formats to allow more room for expansion into new categories
and new electronic shelf edge labelling (ESEL) in 100 UK stores
to increase agility and efficiency. Customer satisfaction scores
increased again in both markets.
Our shareholders
During 2024, the Company undertook to recommence shareholder
returns by July 2025 subject to trading remaining in line with
expectations and a dividend of 1.5p per share will be paid on
26 September 2025. Progress made in both markets during the year
has delivered increased profits and cash flow and significantly
improved the share price, delivering a business that’s increasingly
valuable for shareholders.
Our communities
This year in the UK&I, we launched a pilot to increase our impact by
providing corporate colleagues with the opportunity to volunteer
their skills and time with local organisations on charitable,
community-based projects tackling digital poverty. In the Nordics,
Elkjøp, Elgiganten and Gigantti continued to support activities and
initiatives supporting both youngsters and the elderly to reduce
digital exclusion.
Our environment
During the year we have continued to evolve our activities to
give technology a longer life through repair, recycling and reuse.
This has included expanding our repairs business and recycling
initiatives, expanding the use of LED lighting across our estate
and electric vehicles across our fleet and continuing the journey
to achieve net zero emissions by 2040.
2024/25 incentive outcomes
Annual performance bonus
The annual performance bonus in respect of 2024/25 was based
on achievement of stretching targets against five metrics of EBIT
(55%), free cash flow (15%), Net Promoter Score (10%), employee
engagement (10%) and environmental targets (10%).
On this basis, the formulaic outcome for performance was
90.05% of maximum for the executive directors. Full details on
the targets set and performance against them can be found on
page 124 of this Report. The Committee considered whether or not
to adjust the formulaic outcome and was satisfied that it was fair
and appropriate given the financial performance delivered and
the wider stakeholder experience outlined above, and that no
discretion was necessary.
In accordance with the current Remuneration Policy, executive
directors must defer one-third of their awarded bonus into shares
for a period of two years and they will do this again for 2024/25.
Long Term Incentive Plan
Vested award: The 2022 LTIP award was subject to relative TSR
(50%) and cumulative free cash flow (50%) targets measured
over three years. Based on the achieved level of performance, the
threshold required for vesting for the free cash flow element was
not met. The TSR vesting achieved was 88.06% against the FTSE
250 comparator group. On this basis, the overall LTIP vesting
was 44.03%.
Again, the Committee considered whether to make an adjustment
to the formulaic outcome. Overall, the Committee was satisfied
that the outcome is both fair and appropriate given the share
price performance and the wider stakeholder experience
outlined above. Vested shares will be subject to a further
two-year holding period.
Full details on the 2022 LTIP targets set and performance against
them can be found on page 126.
2025/26 remuneration
Base salary
The Committee reviewed Alex Baldock’s and Bruce Marsh’s
salary for 2025/26 and applied an increase of +3% to both,
effective 27 July 2025, increasing their salaries to £1,009,770 and
£522,110 respectively. This salary increase is in line with the 3%
pay budget applied to the UK & Ireland corporate head office
population effective on the same date and is below the +6%
increase for hourly paid UK colleagues received with effect from
30 March 2025. The average increase for the Nordics Head Office
population was +4.4%, effective 1 April 2025.
Annual performance bonus
Subject to approval of the Policy, the maximum annual bonus
opportunity for 2025/26 will be 175% of base salary for both
Executive Directors. Measures are selected to reflect the Group’s
key objectives and for 2025/26 the bonus will include a clawback
facility in order to demonstrate the Company’s objective to
reinforce a culture of ‘Good Customer Outcomes’. The emphasis
on financial metrics will be increased from 70% to 75% of the
bonus, with 55% based on adjusted EBIT and 20% on free cash
flow. The remaining 25% will be based on a combination of
non-financial metrics, with 10% on Customer Net Promoter Score,
10% on Employee Engagement, and 5% on increasing e-waste
take back. These are all key areas for Currys, where strong
performance will ensure that we continue to build a differentiated
offering from competitors. In considering performance against the
non-financial elements of the bonus, the Committee will assess
whether a threshold level of profit has been achieved and the
affordability of the formulaic bonus outcomes.
Where the executive director has yet to meet their shareholding
guidelines, one-third of any bonus earned will be deferred into
shares for two years after payment. We propose that deferral
will fall to 25% where the executive director has met their
shareholding guideline, as is currently the case for Alex Baldock.
108 Currys plc Annual Report & Accounts 2024/25
Remuneration
committee report continued
Targets have been calibrated to be appropriately stretching
taking in to account internal and external circumstances as well
as the increased annual bonus potential. As the specific targets
are regarded as commercially sensitive, they will not be disclosed
on a forward-looking basis and so the targets and performance
against all the scorecard elements will be fully disclosed in next
year’s Remuneration Report.
LTIP
As discussed above, subject to approval of the new Policy at
the AGM 2025, the 2025/26 LTIP award will be made at 300%
of salary for both Executive Directors. The award will be granted
in two tranches, with an award equal to 250% of salary being
granted at the usual time prior to the AGM, and a further award
equal to 50% of salary being granted following shareholder
approval of the new Policy at the AGM. The awards granted
following the AGM will be determined based on the same share
price and vesting terms as the awards granted prior to the AGM.
We are not proposing any material changes to the performance
conditions. The award will be assessed against cumulative free
cash flow (40%), cumulative EPS (30%) and relative TSR (30%)
targets. The financial targets can be found on page 135. Following
a review of the TSR comparator group, we will be changing from
the full FTSE 250 Index to an Adjusted FTSE 250 group. This
comprises the FTSE 250 Index, minus companies in the Basic
Resources, Energy, and Financial Services sectors. The intention is
that this group provides a better match for the market dynamics
that Currys experiences and is therefore a better group against
which to measure Currys’ relative performance. The group contains
around 115 companies.
As set out in last year’s Report, we had originally considered
whether to introduce an environmental metric into the 2025/26 LTIP.
Ultimately, the Committee concluded that the immediate focus for
LTIP participants should remain on financial performance metrics
and therefore we will not be taking an environmental LTIP metric
forward at this stage. An environmental measure remains in the
annual bonus providing continued focus in this area.
I hope you find that the letter and the following Report clearly
explains the remuneration approach we have taken for 2024/25
and how we will implement the Policy in 2025/26. We have sought
to ensure that a balanced approach has been taken for all
stakeholders based on their experiences and feedback during the
year. As always, we would welcome any comments on this Report.
We look forward to your continued engagement and thank you for
the feedback provided to date.
Octavia Morley
Chair of the Remuneration Committee
2 July 2025
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Financial Statements Investor InformationGovernanceStrategic Report
Total remuneration earned in the year
The chart below reflects the on-target and actual remuneration outcomes for 2024/25.
Fixed pay
Alex Baldock
On-target Actual
Bruce Marsh
On-target Actual
Annual bonus
LTIP
£3,404
£3,818
£1,706
£1,857
£4,000
£3,000
£2,000
£1,000
0
Remuneration (£’000)
Remuneration at a glance
2024/25 2025/26 proposed
Base salary
CEO (Alex Baldock) – £980,360
CFO (Bruce Marsh) – £506,900
CEO (Alex Baldock) – £1,009,770 (+3%)
CFO (Bruce Marsh) – £522,110 (+3%)
Increase in line with the pay budget applied to the
UK & Ireland corporate head office population.
Annual
performance
bonus
Maximum
opportunity
150% of base salary
One-third deferred into shares
or a period of two years
175% of base salary
One-third deferred into shares for a
period of two years if shareholding
guidelines not met
25% deferred into shares for a period of
two years if shareholding guidelines met
Performance
metrics
(weighting)
EBIT (55%)
Free cash flow (15%)
Non-financial (30%)
Net Promoter Score (10%)
Employee engagement (10%)
Environmental (10%)
E-waste take back volumes (5%);
and
Progress to net zero (5%)
EBIT underpin and ‘Good Customer
Outcomes’* clawback
*Formerly known as ‘Treating Customers Fairly’.
EBIT (55%)
Free cash flow (20%)
Non-financial (25%)
Net Promoter Score (10%)
Employee engagement (10%)
Environmental – UK&I e-waste take
back volumes (5%)
‘Good Customer Outcomes* clawback
*Formerly known as ‘Treating Customers Fairly’.
LTIP Maximum
opportunity
250% of base salary 300% of base salary
The intention is that award levels will revert to 250% of
salary for 2026/27 onwards.
Performance
metrics
(weighting)
Cumulative free cash flow (40%)
Cumulative EPS (30%)
TSR relative to the FTSE 250 (30%)
Cumulative free cash flow (40%)
Cumulative EPS (30%)
TSR relative to an Adjusted FTSE 250
group (30%) – see page 108 for further
details
Share ownership guidelines
250% of salary to be achieved within
five years of appointment
Shares to the value of 250% of salary
(or the value at cessation if lower)
must be retained for two years
post-cessation
250% of salary to be achieved within
five years of appointment
Shares to the value of 250% of salary
(or the value at cessation if lower)
must be retained for two years post-
stepping down from the Board
110 Currys plc Annual Report & Accounts 2024/25
Remuneration
policy
The purpose of this Report is to inform shareholders of the
Company’s directors’ remuneration for the year ended 3 May 2025
and the Remuneration Policy for subsequent years.
This Report is divided into two sections:
the Remuneration Policy; and
the Annual Remuneration Report.
The current Remuneration Policy was approved by shareholders
at the annual general meeting on 8 September 2022 and was
effective from that date. Following several proposed changes to
the Policy, a new authority will be sought from shareholders in a
binding vote at the AGM on 4 September 2025 and the new Policy
will be effective from that date for a maximum period of three
years. The Annual Remuneration Report will be put to an advisory
vote at the AGM 2025.
Proposed Policy changes
1. Increase in annual bonus opportunity from 150% to 175%
of base salary for both Executive Directors.
2. A one-off increase in LTIP opportunity (for 2025/26 award
only) from 250% to 300%.
3. Reduction in deferral requirements from one-third of annual
bonus to 25% where shareholding guidelines are met.
The role of the Committee is to determine on behalf of the
Board a remuneration policy for executive directors and senior
management which promotes the long-term success of the business
through the attraction and retention of executives who have the
ability, experience and dedication to deliver outstanding returns
for our shareholders.
The Committee has adopted the principles of good governance
relating to directors’ remuneration as enshrined in the UK Corporate
Governance Code 2024 (the ‘Code’). The provisions of the Code
were carefully considered in designing the new remuneration policy.
This Report has been prepared by the Committee on behalf of
the Board in accordance with the Companies Act 2006, Schedule
8 to the Large and Medium-sized Companies and Groups
(Accounts and Reports) Regulations 2008 (as amended) and the
Listing Rules of the Financial Conduct Authority. The Remuneration
Policy (which is not subject to audit) details the role of the
Committee, the principles of remuneration and other matters.
The Annual Remuneration Report (elements of which are audited)
details the directors’ and former directors’ fixed and variable pay,
share awards, share options and pension arrangements.
Remuneration Policy
Remuneration strategy
Put simply, our aim is to generate superior returns for our
shareholders and the key to achieving this is our colleagues.
Our remuneration strategy is therefore designed to motivate
high-performing colleagues to deliver our business strategy.
The objectives of our remuneration strategy are to:
attract, motivate and retain high-quality talent;
be transparent and align the interests of senior management
and executive directors with those of shareholders, by
encouraging management to have a significant personal
stake in the long-term success of the business;
weight remuneration to variable pay so that it incentivises
outperformance particularly over the long term whilst
discouraging inappropriate risk-taking;
ensure that superior rewards are only paid for exceptional
performance against challenging targets;
apply policies consistently across the Group to promote
alignment and teamwork;
recognise the importance of delivering across a balanced
set of metrics to ensure the right behaviours are adopted
and the long-term health of the business is protected; and
avoid rewarding failure.
In developing its Policy, the Committee has regard to:
the performance, roles and responsibilities of each executive
director or member of senior management;
the remuneration arrangements and policy which apply below
senior management levels, including average base salary
increases across the workforce;
information and surveys from internal and independent sources;
the economic environment and financial performance of the
Company; and
good corporate governance practice.
For reference, our workforce is comprised of full-time and
part-time colleagues and fixed-term contractors that are directly
employed by the Group. Our workforce is supported by people
employed by third parties that use Currys’ IT systems and work
on Currys’ premises but are not directly employed by the Group.
Guidelines on responsible investment disclosure
In line with The Investment Association guidelines on responsible
investment disclosure, the Committee is satisfied that the incentive
structure and targets for executive directors do not raise any
ESG risks by inadvertently motivating irresponsible or reckless
behaviour. The Committee considers that no element of the
remuneration package will encourage inappropriate risk-taking
by any member of senior management.
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Remuneration Policy table
The individual elements of the remuneration packages offered to executive directors are summarised in the following table:
Base salary (fixed pay)
Purpose and link to strategy To support the recruitment, retention and motivation of high-performing colleagues.
To reflect their skills, experience and importance to the business.
Operation Normally reviewed annually.
The review reflects a range of factors including merit levels, internal relativity, external
market data and cost. Our overall policy, having due regard to the factors noted, is normally
to ensure that salaries are competitive against companies of similar size and complexity,
including retail peers.
Salaries for new appointments as executive directors will be set in accordance with the
recruitment policy set out on pages 118 and 119.
The Committee takes into consideration the impact of base salary increases on the package
as a whole, as other elements of pay (such as pension contributions) are generally based
on a percentage of salary.
Maximum opportunity Ordinarily, increases for executive directors will be no higher than increases across the Group.
Increases beyond those granted across the Group may be awarded in certain circumstances,
such as changes in responsibilities or the scope of the role (including where undertaken
temporarily), significant increases in the size or complexity of the Group, significant changes
in market practice, or performance/progression in the role, particularly where placed on a
below-market salary at appointment.
Salary levels for current directors are shown in the Annual Remuneration Report.
Performance assessment/targets Salaries are normally reviewed annually by the Committee at the appropriate meeting having
due regard to the individual’s experience, performance and added value to the business.
112 Currys plc Annual Report & Accounts 2024/25
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policy continued
Benefits (fixed pay)
Purpose and link to strategy In line with the Company’s strategy to keep remuneration weighted to variable pay that
incentivises outperformance, a modest range of benefits is provided.
Benefits may vary based on the personal choices of the executive director.
Provision of one-off or ongoing relocation or other related assistance may be provided
to support the appointment or relocation of a director.
Operation Executive directors are entitled to a combination of benefits which include, but are not
limited to:
car allowance or the use of a driver for Company business;
private medical cover;
life assurance;
holiday and sick pay; and
a range of voluntary benefits including the purchase of additional holiday.
Executive directors will be eligible for other benefits which are introduced for the wider
workforce on broadly similar terms. The Committee may introduce other benefits if it is
considered appropriate to do so.
Any reasonable business-related expenses (including the tax thereon) can be reimbursed
if determined to be a taxable benefit.
Should an executive director be recruited from, or be based in, a non-UK location, benefits
may be determined by those typically provided in the normal country of residence and/or
reflect local market legislation.
Relocation or other related assistance could include, but is not limited to, removal and other
relocation costs, tax equalisation, tax advice and accommodation costs.
Maximum opportunity The cost to the Group of providing such benefits will vary from year to year in accordance
with the cost of providing such benefits and is kept under regular review.
Performance assessment/targets Not applicable.
Pension (fixed pay)
Purpose and link to strategy A pension is provided which is consistent with that provided to other corporate colleagues
in the UK and in line with our strategy to keep remuneration weighted to variable pay that
incentivises outperformance.
Operation Defined contribution plans are offered to all colleagues.
Executive directors may choose to receive a cash allowance in lieu of all or a part of their
pension contributions (see below).
Maximum opportunity Executive directors will receive a pension contribution in line with the level paid to the
majority of the UK workforce across the Group, as determined by the Committee
(currently 3% of base salary).
Performance assessment/targets Not applicable.
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Annual performance bonus (variable pay)
Purpose and link to strategy Annual performance bonuses are in place to incentivise the delivery of stretching,
near-term business targets based on our business strategy.
These bonuses provide a strong link between reward and performance and drive the
creation of further shareholder value.
The principles and approach are consistently applied across the Group ensuring alignment
to a common vision and strategy.
They are based on a balanced approach ensuring appropriate behaviours are adopted
and encouraging a longer-term focus.
Operation For threshold level of performance, a bonus of up to 20% of the maximum potential
award is payable. A sliding scale determines payment between the minimum and maximum
bonus payable.
Where shareholding guidelines have not been met, normally one-third of any bonus earned
will be deferred into shares for a period of two years with the remaining two-thirds paid in
cash. Where shareholding guidelines have been met, normally the deferral will be reduced
to 25% of any bonus earned, deferred into shares for a period of two years, with the
remaining 75% paid in cash.
Any bonus earned is non-pensionable. Where any bonus is deferred, dividends
(or equivalents) may accrue.
The Committee retains full discretion to:
change the performance metrics and targets and the weighting attached to these
part-way through a performance year if there is a significant and material event which
causes the Committee to believe the original metrics, weightings and targets are no longer
appropriate; and
make downward or upward adjustments to the amount of bonus earned resulting from
the application of the performance conditions, if the Committee believes that the bonus
outcomes are not appropriate.
Recovery and withholding provisions (‘malus and clawback) apply for material
misstatement, misconduct, calculation error, reputational damage, corporate failure,
material failure of risk management and internal controls and unreasonable failure to
protect the interests of colleagues and customers, enabling performance adjustments
and/or recovery of sums already paid. These provisions will apply for up to three years from
payment for the cash element and up to three years from grant for the deferred element.
Maximum opportunity Maximum annual bonus potential for all executive directors is 175% of base salary.
Performance assessment/targets All measures and targets are reviewed and set by the Committee, typically at the beginning
of the financial year with a view to supporting the achievement of the Group strategy.
Performance is normally assessed against a range of key financial and non-financial
measures of success for Currys. In considering performance against the non-financial
elements of the bonus, the Committee will assess whether a threshold level of profit
has been achieved and the affordability of the formulaic bonus outcomes.
The weighting of measures will be determined by the Committee each year. Financial
measures (such as profit and cash) will represent the majority of the bonus opportunity,
with other measures representing the balance.
114 Currys plc Annual Report & Accounts 2024/25
Remuneration
policy continued
Long term incentive scheme (variable pay): Long Term Incentive Plan (‘LTIP)
Purpose and link to strategy Long-term incentive schemes are transparent and demonstrably aligned with the interests
of shareholders over the long term.
The LTIP is designed to reward and retain executives over the longer term, whilst aligning
an individual’s interests with those of shareholders and in turn delivering significant
shareholder value.
Operation Discretionary awards of nil-priced options or conditional share awards are granted over
shares.
Awards will be granted annually and will usually vest after three years subject to continued
service and the achievement of performance conditions.
The level of vesting is dependent on achievement of performance targets, usually over a
three-year period. No more than 25% of the maximum will be payable for threshold level
of performance.
The Committee retains full discretion to:
change the performance metrics and targets and the weighting attached to these
part-way through a performance period if there is a significant and material event which
causes the Committee to believe the original metrics, weightings and targets are no longer
appropriate; and
make downward or upward adjustments to the amount of LTIP earned resulting from
the application of the performance conditions, if the Committee believes that the LTIP
outcomes are not appropriate.
The post-tax number of share awards vesting will typically be subject to a further two-year
holding period, during which they cannot be sold, unless in exceptional circumstances and
with the Committee’s permission.
Dividend equivalents (as determined by the Committee) may be accrued on the shares
earned from any award.
Awards will be subject to recovery and withholding provisions (‘malus and clawback) for
material misstatement, misconduct, calculation error, reputational damage and corporate
failure, material failure of risk management and internal controls and unreasonable failure to
protect the interests of colleagues and customers, enabling performance adjustments and/
or recovery of sums already paid. These provisions will apply for up to six years from grant.
The Committee has the discretion in certain circumstances to grant and/or settle an award
in cash. For the executive directors this would only be used in exceptional circumstances.
In the event of a change of control, any unvested awards will normally vest immediately. The
extent to which LTIP awards vest will be determined by the Committee taking into account the
extent to which the performance conditions have been satisfied and, unless the Committee
determines otherwise, the proportion of the performance period that has elapsed.
Maximum opportunity The normal maximum grant per participant in any financial year will be a market value
of 250% of base salary, with up to 375% in exceptional circumstances, e.g. recruitment.
As described above, it is intended that the maximum grant for the 2025/26 award will
be 300% of base salary.
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Performance assessment/targets Performance targets are reviewed by the Committee prior to each grant and are set to
reflect the key priorities of the business at that time.
The Committee determines the metrics from a range of measures, including but not limited
to, market-based performance measures such as TSR and financial metrics such as free
cash flow. The Committee retains the flexibility to introduce new measures in the future if
considered appropriate given the business context, although financial measures in total
will not be weighted any less than 60% of the total award. Material changes will be
subject to consultation with major shareholders.
The actual metrics applying for each award will be set out in the Annual Remuneration
Report and any changes in the metrics will be explained.
All employee share plans
Purpose and link to strategy Encourages colleagues to make a long-term investment in the Company’s shares and
therefore be aligned to the long-term success of the Group.
Operation Executive directors may be eligible to participate in the Group all-employee share schemes,
on the same terms as other eligible colleagues.
Maximum opportunity The same limits apply to executive directors as to all other participants in the schemes
and are in line with the appropriate regulations.
The Committee reserves the right to adjust the savings limits for future schemes in
accordance with the statutory limits in place from time to time.
Performance assessment/targets None of the schemes are subject to any performance conditions.
Share ownership guidelines
Purpose and link to strategy Provides close alignment between the longer-term interests of executive directors and
shareholders in terms of the Company’s long-term success.
Operation The Company expects executive directors to retain a certain percentage of base salary
in the Company’s shares, with a five-year period in which to reach these limits. Executive
directors are also expected to retain these shares post stepping down from the Board.
The shares which count towards this requirement are determined by the Committee and
typically include beneficially owned shares (both directly and indirectly) as well as any
shares which are unvested but not subject to any further performance conditions (on a net
of tax basis).
Maximum opportunity Not applicable.
Performance assessment/targets The Company will ordinarily require all executive directors to retain 250% of base salary in
the Company’s shares during employment. On stepping down from the Board, an executive
director will normally be required to retain shares equivalent to 100% of their required
shareholding for two years post standing down (or their actual shareholding at the point
of cessation if lower).
Details of the directors’ shareholding are shown in the table on page 133.
116 Currys plc Annual Report & Accounts 2024/25
Remuneration
policy continued
Non-executive directors and chair of the Board/deputy chair fees
Purpose and link to strategy To provide a competitive fee for the performance of non-executive director duties,
sufficient to attract and retain high-calibre individuals to the role.
Operation The fees are set to align with the duties undertaken, taking into account market rates, and
are normally reviewed on an annual basis. Factors taken into consideration include the
expected time commitment and specific experience.
Additional fees may be payable to reflect additional Board or Committee responsibilities
as appropriate, including for acting as the senior independent director, as chair of any Board
committee, for membership of a Board committee and for being the Consumer Duty Champion,
and the non-executive director that attends colleague forum sessions. For material,
unexpected increases in time commitments, the Board may pay extra fees on a pro-rated
basis to reflect additional workload.
Non-executive directors do not participate in the annual performance bonus or the
long-term incentive plans or pension arrangements. Benefits may be introduced if
considered appropriate.
Any reasonable business-related expenses (including the tax thereon) can be reimbursed
if determined to be a taxable benefit.
Maximum opportunity There is an aggregate annual limit for all Directors fees, as imposed by the Articles of
Association (not including fees in relation to any executive office or chair of the Board,
deputy chair, senior independent director or committee chair fees). This is currently set
at £2,000,000.
Performance assessment/targets Not applicable.
Selection of performance metrics
The Policy provides flexibility for the Committee to determine the measures to be used in the annual performance bonus and the LTIP.
The measures used currently, and their purposes are set out below.
Measure Where used Purpose
EBIT Annual performance bonus Key measure of annual financial delivery.
Free cash flow Annual performance bonus A principal measure of the financial health of the business
including the management of working capital, captured over
a one-year period.
Net promoter score Annual performance bonus Captures the overall perception of our business in the eyes
of our customers.
Employee engagement Annual performance bonus Reflects how well we engage our colleagues – a factor which
we know to be a key driver of retention and performance.
Environmental Annual performance bonus Reflects our focus on the climate agenda.
Cumulative free cash flow LTIP A principal measure of the financial health of the business
including the management of working capital, captured over
a multiyear period.
EPS LTIP A key measure of the ongoing earnings of the underlying
Group.
Relative TSR LTIP Seeks to measure the growth in shareholders’ investment
in the Group (share price movements plus dividends paid)
relative to other similar companies.
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Illustration of Remuneration Policy
The Remuneration Policy scenario chart below illustrates the level and mix of potential total remuneration the ongoing executive
directors could receive under the Remuneration Policy at three levels of performance: minimum, target and maximum.
Remuneration Policy
£8,000
£7,000
£6,000
£5,000
£4,000
£3,000
£2,000
£1,000
0
Remuneration (£000s)
Alex Baldock
Minimum Target Maximum Maximum
+ 50% share
price growth
Minimum Target Maximum Maximum
+ 50%share
price growth
£1,172
£6,978
£552
£3,554
Bruce Marsh
Fixed pay
Annual bonus
Long-term incentives
£3,713
£5,632
£1,866
£2,858
(1) Fixed pay is based on the base salary payable at 27 July 2025, taxable benefits and pension contributions.
(2) Annual variable pay represents the annual performance bonus entitlement. No bonus is assumed at the minimum performance level. Target performance assumes
a payment of 105% of salary (i.e. 60% of maximum) and at maximum performance a payment of 175% of base salary.
(3) Long term incentives relate to the LTIP. Given the intention to make an award of 300% of salary in 2025, followed by awards of 250% of salary in 2026 and 2027,
we have shown an average annualised maximum opportunity for the three-year Policy period of 267% of salary. No awards vest at the minimum performance level.
Target performance assumes a vesting level of 55% of maximum, and maximum performance assumes that the award vests in full.
(4) The chart above does not take into account the impact of share price appreciation, other than the fourth bar, which assumes a growth in the share price of 50% over
the vesting period for LTIP and Deferred Share Bonus Plan awards.
Remuneration Committee discretions
The Committee operates the annual performance bonus plan, LTIP
and all-employee plans in accordance with their respective rules,
the Listing Rules and HMRC rules (or overseas equivalent) where
relevant. The Committee retains discretion, consistent with market
practice, over a number of areas relating to the operation and
administration of these plans. These include but are not limited to:
entitlement to participate in the plan;
when awards or payments are to be made;
size of award and/or payment (within the rules of the plans
and the approved Policy);
determination of a good leaver for incentive plan purposes
and the appropriate treatment based on the rules of each
plan;
discretion as to the measurement of performance conditions
and pro-rating in the event of a change of control;
any adjustment to awards or performance conditions for
significant events or exceptional circumstances; and
the application of recovery and withholding provisions.
Shareholder consultation
The Committee would normally expect to consult with its
major shareholders when making any significant changes to the
Remuneration Policy of the Company. Any feedback received
is taken into consideration when determining future policy, as set
out in more detail for the 2024/25 Policy consultation on page
105. The Committee also takes into consideration remuneration
guidance issued by leading investor bodies, in addition to the
principles of good governance relating to directors’ remuneration
as set out in the Code.
Colleague engagement and consultation
When considering remuneration arrangements for executive
directors, the Committee takes into account, as a matter of course,
the pay and conditions of colleagues at all levels throughout the
Group, to ensure appropriate alignment. The Committee receives
regular updates regarding any major changes to colleague
remuneration during the year and reviews information on internal
measures, including details of our gender pay gap and the
ratio of Group Chief Executive remuneration to UK colleagues’
remuneration. The Committee considers how these compare
externally and change over time and these factors are taken
into account when considering remuneration arrangements for
the Executive Directors. The Committee is also kept informed of
general employment conditions across the Group, including the
annual pay review outcomes.
118 Currys plc Annual Report & Accounts 2024/25
Remuneration
policy continued
The Company communicates regularly with colleagues by way of
email updates, live Q&A sessions and intranet posts to provide
information about our strategy, our performance and
on operational matters as well as asking for feedback on
how colleagues are feeling via regular employee surveys.
The Committee and the Board places great importance on
listening to the views of our colleagues on a range of issues
including pay and benefits, and the International Colleague
Forum is in place to unify country forums into a single listening and
engagement forum for colleagues. In 2024/25, Octavia Morley,
the Remuneration Committee Chair, attended two International
Colleague Forum meetings with the Chief People, Communications
and Sustainability Officer and non-executive directors also met
privately with representatives from the Forum in January 2025 to
receive direct feedback on current topics of interest and priorities
for colleagues.
Many of our colleagues are also shareholders and as such
are able to attend annual general meetings, vote on all of the
resolutions and share their views on the Policy in the same way
as other shareholders.
Remuneration policy for the wider workforce
The Group employs a large number of colleagues across different
countries. Our reward framework is structured to suit the needs of
the different businesses, colleague groups and locations. Reward
packages differ for a variety of reasons including the impact on
the business, local practice, custom and legislation.
For management, the current bonus and LTIP structure cascades
down to around 200 managers ensuring management are
focused on delivering strategic objectives and are aligned
to overall shareholders’ experience.
In determining salary increases across the wider workforce, the
Company takes into consideration Company performance and
other market metrics as necessary. When determining salary
increases for executive directors, the Committee takes into
consideration salary increases throughout the Group as a whole.
The Company actively encourages wide employee share
ownership. The Colleague Shareholder Scheme has provided
the opportunity for all colleagues, subject to eligibility criteria,
to become shareholders in the Company. In addition, the Group’s
UK & Ireland colleagues, who meet the eligibility criteria, are invited
to join the Company’s SAYE schemes.
Discretionary share plans are also extended to both senior
management and other key members of the workforce, as the
Company feels that it is important to incentivise and retain these
colleagues over the longer-term in order for the Company to
continue to grow.
Recruitment or promotion policy
On appointment or promotion, base salary levels will be set taking
into account a range of factors including market levels, experience,
internal relativities and cost. If an individual is appointed on a base
salary below the desired market positioning, the Committee retains
the discretion to realign the base salary over an appropriate
period, contingent on individual performance, which may result
in a higher rate of annualised increase above ordinary levels.
Other elements of annual remuneration will be in line with the
Remuneration Policy table. As such, variable remuneration will
be capped as set out in the Policy table.
The following exceptions will apply:
in the event that an internal appointment is made or an
executive director joins as a result of a transfer of an
undertaking, merger, reconstruction or similar reorganisation,
the Committee retains the discretion to continue with existing
remuneration provisions and the provision of benefits. This
discretion will not be used in respect of pension contributions
in excess of the Committee’s commitment to ensure that any
newly appointed executive director will receive a pension
contribution in line with the level paid to the majority of the
UK workforce;
as deemed necessary and appropriate to secure an
appointment, the Committee retains the discretion to make
additional payments linked to relocation (including any tax
thereon);
for an overseas appointment, the Committee will have
discretion to offer appropriate benefits and pension provisions
which reflect local market practice and relevant legislation;
the Committee may set alternative performance conditions for
the remainder of the initial annual bonus performance period,
taking into account the circumstances and timing of the
appointment; and
the Committee retains the discretion to provide an immediate
interest in Company performance by making a long term
incentive award as soon as practicable following recruitment
in accordance with the Policy table under its existing long
term incentive schemes or such future schemes as may
be introduced by the Company with the approval of its
shareholders (where required). The Committee will determine,
at the time of award, the level of the award, the performance
conditions and time horizon that would apply to such awards,
taking into account the strategy and business circumstances
of the Company.
Service contracts will be entered into on terms similar to those
for the existing executive directors, summarised in the recruitment
table below. However, the Committee may authorise the payment
of a relocation and/or repatriation allowance, as well as other
associated international mobility terms and benefits, such as tax
equalisation and tax advice.
In addition to the annual remuneration elements noted
above, where the individual forfeits outstanding variable pay
opportunities or contractual rights at a previous employer as a
result of appointment, the Committee may offer compensatory
payments or awards, in such form as the Committee considers
appropriate, taking into account all relevant factors including
the form of awards, expected value and vesting timeframe of
forfeited opportunities. When determining any such ‘buyout’, the
guiding principle would be that awards would generally be on a
like-for-like basis unless this is considered by the Committee not to
be practical or appropriate. The Committee will have the authority
to rely on Listing Rule 9.3.2(2) to make the award if necessary.
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With respect to the appointment of a new chair of the Board or
non-executive director, terms of appointment will be consistent
with those currently adopted. Variable pay will not be considered
and as such no maximum applies. With respect to non-executive
directors, fees will be consistent with the Policy at the time of
appointment. If necessary, to secure the appointment of a new
chair of the Board not based in the UK, payments relating to
relocation and/or housing may be considered.
Elements of remuneration on appointment are set out in the
recruitment table below.
A timely announcement with respect to any director’s appointment
and remuneration will be made to the regulatory news services
and posted on the Company’s corporate website.
Recruitment table for executive directors
Area Feature Policy
Service contract
and incentive plan
provisions
Notice period
Entitlements on termination
Restrictive covenants
Variable elements
Up to 12 months from either side.
As summarised in the Policy on loss of office.
Provisions for mitigation and payment in lieu of notice.
Garden leave provisions.
Non-compete, non-solicitation, non-dealing and confidentiality
provisions.
The Committee has the discretion to determine whether an individual
shall participate in any incentive in the year of appointment.
The Committee shall have the discretion to determine appropriate
bonus performance targets if participating in the year of
appointment.
Annual remuneration Base salary To be determined on appointment, taking into account factors
including market levels, experience, internal relativities and cost.
Salary progression If appointed at below market levels, salary may be realigned
over the subsequent period subject to performance in role. In this
situation, the Committee reserves the discretion to make increases
above ordinary levels.
This initial market positioning and intention to increase pay above the
standard rate of increase in the Remuneration Policy table (subject
to performance) will be disclosed in the first Remuneration Report
following appointment.
Benefits and allowances The Committee retains the discretion to provide additional benefits
as reasonably required. These may include, but are not restricted
to, relocation payments, housing allowances and cost of living
allowances (including any tax thereon).
Policy on loss of office
Service contracts contain neither liquidated damages nor a
change of control clause.
The Company shall have a right to make a payment in lieu of notice
in respect of base salary, benefits, including car allowance and
pension contributions, only for the director’s contractual period of
notice or, if termination is part way through the notice period, the
amount relating to any unexpired notice to the date of termination.
There is an obligation on directors to mitigate any loss which they
may suffer if the Company terminates their service contract, by for
example seeking alternative employment, unless the Committee
determines otherwise. The Committee will take such mitigation
obligation into account when determining the amount and timing
of any compensation payable to any departing director.
A director may also be entitled to a payment in respect of
accrued but untaken holiday and any statutory entitlements
on termination. No compensation is paid for dismissal, save
for statutory entitlements.
A director may be entitled to receive a redundancy payment in
circumstances where, in the judgement of the Committee, they
satisfy the statutory tests governing redundancy payments. Any
redundancy payment shall be calculated by reference to the
redundancy payment policy in force for all colleagues in the
relevant country at the time of the redundancy and may include
modest outplacement costs.
If a director’s employment terminates prior to the relevant annual
performance bonus payment date, or the director is under notice
of termination on that date, ordinarily no bonus is payable for
that financial year. The Committee shall though retain discretion
to make a bonus payment in circumstances where the Committee
considers them to be a ‘good leaver’ and it would be appropriate
to do so having regard to the contribution of the director during
the financial year, the circumstances of the departure and the
best interests of the Company. Any payment would typically be
pro-rated to reflect the period served during the relevant year.
The Committee retains the discretion to pay any bonus wholly
in cash.
120 Currys plc Annual Report & Accounts 2024/25
Remuneration
policy continued
Any entitlements under long-term incentive schemes operated
by the Company, including amounts deferred from the annual
bonus via the DSBP, shall be determined based on the rules of the
relevant scheme. The default position of the LTIP is that awards
will normally lapse on termination of employment, except where
certain good leaver circumstances exist (e.g. death, ill-health, injury,
disability, redundancy, transfer of an undertaking outside of the
Group or retirement or any other circumstances at the Committee’s
discretion) whereby the awards may vest on cessation, or the
normal vesting date, in both cases subject to performance and
time pro-rating. Although, the Committee can decide not to
pro-rate an award (or pro-rate to a lesser extent) if it regards it
as appropriate to do so in the particular circumstances. The two-
year holding period on outstanding LTIP awards would typically
continue to apply. However, the Committee retains the discretion
to determine that all holding periods should end on the earlier of
their normal date or two years post standing down from the Board.
The default position of the DSBP is that awards will normally
lapse on termination of employment, except where certain good
leaver circumstances exist (e.g. death, ill-health, injury, disability,
redundancy, transfer of an undertaking outside of the Group or
retirement or any other circumstances at the Committee’s discretion)
whereby the awards may vest in full on cessation, or on the normal
vesting date.
The Committee shall be entitled to exercise its judgement with
regard to settlement of potential claims, including but not limited
to wrongful dismissal, unfair dismissal, breach of contract and
discrimination, where it is appropriate to do so in the interests
of the Company and its shareholders.
In the event that any payment is made in relation the loss of office
for an executive director, this will be fully disclosed in the following
Remuneration Report. A timely announcement with respect to the
termination of any director’s appointment will be made to the
regulatory news service and posted on the Company’s
corporate website.
Service agreements
Service agreements for executive directors
Each of the executive directors’ service agreements provides for:
the reimbursement of expenses incurred by the executive
director in performance of their duties;
25 days’ paid holiday each year;
sick pay; and
a notice period of 12 months from either party.
In situations where an executive director is dismissed, the
Committee reserves the right to make additional exit payments
where such payments are made in good faith, such as:
in discharge of a legal obligation; and
by way of settlement or compromise of any claim arising
in connection with the termination of the director’s office
and employment.
Service agreements are available for inspection at the Company’s
registered office, 1 Portal Way, London, W3 6RS and at the offices
of the Company’s solicitors, Freshfields Bruckhaus Deringer LLP,
100 Bishopsgate, London, EC2P 2SR, during usual business hours
on weekdays (excluding public holidays in England and Wales).
The documents will also be available for inspection at the AGM
venue for at least 15 minutes before the AGM until the conclusion
of the AGM.
Letters of appointment
Each of the non-executive directors has a letter of appointment.
Non-executive directors derive no other benefit from their office,
except that the Committee retains the discretion to continue with
existing remuneration provisions, including pension contributions
and the provision of benefits, where an executive director
becomes a non-executive director. It is Company policy not to
grant share options or share awards to non-executive directors.
The Chair of the Board and the other non-executive directors
have a notice period of three months from either party.
Appointments are reviewed by the Nominations Committee and
recommendations made to the Board accordingly.
Letters of appointment are available for inspection at the
Company’s registered office, 1 Portal Way, London W3 6RS and
at the offices of the Company’s solicitors, Freshfields Bruckhaus
Deringer LLP, 100 Bishopsgate, London EC2P 2SR, during usual
business hours on weekdays (excluding public holidays in England
and Wales).
The documents will also be available for inspection at the AGM
venue for at least 15 minutes before the AGM until the conclusion
of the AGM.
External appointments
The Board supports executive directors should they chose to
take non-executive directorships as a part of their continuing
development and agrees that the executive directors may retain
their fees from one such appointment. Further details on current
external directorships and fees can be found in the Remuneration
Report on page 131.
Dilution limits
All the Company’s equity-based incentive plans incorporate
The Investment Association’s current Principles of Remuneration
(‘Guidelines’) on headroom which provide that overall dilution
under all plans should not exceed 10% in relation to the
Company’s issued share capital (or reissue of treasury shares)
over a ten-year period. In addition, the LTIP operates with a 5%
in ten-year dilution limit (excluding historic discretionary awards).
The Company regularly monitors the position and prior to making
any award the Company ensures that it will remain within these
limits. Any awards which will be satisfied by market purchase
shares are excluded from such calculations. As at 2 July 2025,
the Company’s dilution position, which remains within the current
Guidelines, was 4.6% for all plans (against a limit of 10%) and
1.1% for the LTIP (against a limit of 5%).
121
Financial Statements Investor InformationGovernanceStrategic Report
Annual Remuneration Report
for 2024/25
The following sections set out how the Remuneration Policy was
implemented during 2024/25 and how it will be implemented for
the following year.
Remuneration Meetings and membership
Only members of the Remuneration Committee are entitled to
attend Committee meetings. The Chair of the Board, Group
Chief Executive, Group Chief Financial Officer, General Counsel
and Company Secretary, Chief People, Communications and
Sustainability Officer, Group Reward Director, Head of Executive
Reward and Share Plans and other members of senior management,
and representatives from the Company’s remuneration advisor
(previously Willis Towers Watson and more recently Deloitte)
attended the relevant Committee meetings by invitation.
No directors participate in discussions about their own remuneration.
The General Counsel and Company Secretary, or his nominee,
acts as Secretary to the Committee and attends all meetings.
The Committee’s deliberations are reported by its Chair at the
subsequent Board meeting and the minutes of each meeting are
circulated to all members of the Board following approval by
the Committee members.
The Committee meets as and when required and at least twice
a year. Biographical details for each Committee member are
available on the Company’s website www.currysplc.com.
The Committee has the following principal duties:
making recommendations to the Board on the Company’s
framework of executive remuneration;
determining the fees of the Chair of the Board and any deputy chair;
considering and making recommendations to the Board
on the remuneration of the executive directors and senior
management relative to performance and market data;
approving contracts of employment which exceed defined
thresholds of total remuneration or have unusual terms or
termination periods;
considering and agreeing changes to the Remuneration Policy
or major changes to colleague benefit structures;
reviewing the reward and benefits structures across the Group
for all colleague levels; and
approving and operating employee share-based incentive
schemes and associated performance conditions and targets.
Responsibilities
The Board has delegated to the Committee responsibility for
determining policy in relation to the remuneration for executive
directors, the Chair of the Board and other senior management
that promote the long-term sustainable success of the business
through the attraction and retention of executives who have the
ability, experience and dedication to deliver outstanding returns
for our shareholders. This delegation includes their terms and
conditions of employment in addition to the operation of the
Group’s share-based employee incentive schemes.
The Committee also makes recommendations and monitors
the level and the overall reasonableness of the structure of
remuneration for the general workforce. The Committee approves
the service agreements of each executive director, including
termination arrangements and considers the achievement of
the performance conditions under annual and long-term
incentive arrangements.
Key matters considered
The principal activities of the Committee during 2024/25 included:
Executive directors remuneration and governance
establishing the 2025 Directors’ Remuneration Policy including
development and consultation with shareholders;
Directors’ Remuneration Report reviewed and approved;
annual performance bonus:
2023/24 – assessed the performance of the executive
directors against targets;
2024/25 – agreed the design including the performance
measures and targets;
LTIP:
2021/22 – assessed the performance against targets and
approved the vesting outcome;
2024/25 – agreed the design including the performance
measures and targets;
undertaking a tender process and appointing Deloitte as
executive remuneration advisors to the Committee; and
monitoring the developments in the corporate governance
environment and shareholder expectations.
Wider workforce across the Group
approval of the July 2021 and February 2022 Colleague
Shareholder Award vesting;
approval of the UK Gender Pay Gap reporting and assessing
the international reporting obligations, including the filing of
the Irish Gender Pay Gap Report;
review and approval of various senior management
arrangements on joining and leaving the Company;
approval of share awards to senior management under the
2016 LTIP and reviewing the share award design for senior
management levels;
approval of the launch of the 2025 Irish and UK Sharesave
schemes;
assessing the retention options for senior management top
talent and business critical roles, and approving the grant
of a Critical Leader Award;
benchmarking and approving the remuneration package
for a new Executive Committee role;
benchmarking and approval of base pay changes for
Executive Committee roles;
reviewing the wider workforce pay and bonus arrangements;
and
monitoring and ensuring alignment of remuneration practices
across the Group.
122 Currys plc Annual Report & Accounts 2024/25
Annual Remuneration Report
for 2024/25 continued
Single figure of directors’ remuneration for the year ended 3 May 2025 (audited information)
Base salary
and fees
(7)
£’000
Pension
contributions
(1)
£’000
Taxable
benefits
(2)
£’000
Total fixed
remuneration
£’000
Annual
performance
bonus
(3)
£’000
Deferred
Share Bonus
Plan award
(3)
£’000
LTIP
Payments
(4)
£’000
Total
variable
remuneration
£’000
Total
remuneration
£’000
Executive
Alex Baldock 990 30 132 1,152 875 437 1,354 2,666 3,818
Bruce Marsh 512 15 14 541 452 226 638 1,316 1,857
1,502 45 146 1,693 1,327 663 1,992 3,982 5,675
Non-executive
Eileen Burbidge 78 0 0 78 0 0 0 0 78
Ian Dyson 306 0 0 306 0 0 0 0 306
Magdalena
Gerger
78 0 1 79 0 0 0 0 79
Stephen
Johnson
(5)
67 0 4 71 0 0 0 0 71
Octavia Morley 101 0 0 101 0 0 0 0 101
Gerry Murphy 73 0 0 73 0 0 0 0 73
Adam Walker 75 0 2 77 0 0 0 0 77
Former non-
executive
directors
Fiona McBain
(6)
27 0 2 29 0 0 0 0 29
805 0 9 814 0 0 0 0 814
2,307 45 155 2,507 1,327 663 1,992 3,982 6,489
(1) Pension contributions comprise the Company’s contribution or allowance in lieu. The contribution amount was 3% for Alex Baldock and Bruce Marsh.
(2) Taxable benefits for the executive directors include private medical insurance and car allowance or driver benefit amounts. £125,021 for Alex Baldock relates to
the provision of a car and driver and includes the grossed-up element payable to cover the tax liability arising from business activities considered taxable by HMRC.
In addition, the benefits for Alex Baldock includes the gain resulting from the 2025 Sharesave grant, in which he participates on the same basis as all eligible colleagues.
For non-executive directors they include routine travel expenses relating to travel, accommodation and subsistence costs incurred in connection with attendance at
Board meetings and other Board business during the year, which are considered taxable by HMRC.
(3) One-third of the annual performance bonus is deferred into shares for a period of two years.
(4) Share plans vesting represent the value of LTIP awards where the performance period ends on 3 May 2025 and are based on a share price of £0.9512, being the three-month
average to 3 May 2025 and an estimate of the accrued dividend equivalent up to 3 May 2025 using the same share price. The proportion of the value of the LTIP that is
attributable to share price appreciation (the appreciation being the difference between the face value at the date of award and the vested value of the award) is 34%.
(5) Stephen Johnson joined the Board on 1 June 2024.
(6) Fiona McBain stepped down from the Board on 5 September 2024.
(7) The 2024/25 financial year is a 53-week year, therefore salary and fees have been reported on this basis.
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Financial Statements Investor InformationGovernanceStrategic Report
Single figure of directors’ remuneration for the year ended 27 April 2024 (audited information)
Base salary
and fees
£’000
Pension
contributions
(1)
£’000
Taxable
benefits
(2)
£’000
Total fixed
remuneration
£’000
Annual
performance
bonus
(3)
£’000
Deferred
Share Bonus
Plan award
(3)
£’000
LTIP
payments
£’000
Total
variable
remuneration
£’000
Total
remuneration
£’000
Executive
Alex Baldock 934 28 135 1,097 880 440 0 1,320 2,417
Bruce Marsh 487 15 17 519 459 230 0 689 1,208
1,421 43 152 1,616 1,339 670 0 2,009 3,625
Non-executive
Eileen Burbidge 76 0 0 76 0 0 0 0 76
Ian Dyson 300 0 0 300 0 0 0 0 300
Magdalena
Gerger
(4)
75 0 4 79 0 0 0 0 79
Fiona McBain 77 0 4 81 0 0 0 0 81
Octavia Morley
(5)
8 0 0 8 0 0 0 0 8
Gerry Murphy 71 0 0 71 0 0 0 0 71
Adam Walker
(6)
64 0 1 65 0 0 0 0 65
Former non-
executive directors
Tony DeNunzio
(7)
140 0 3 143 0 0 0 0 143
Andrea Gisle
Joosen
(8)
14 0 0 14 0 0 0 0 14
825 0 12 837 0 0 0 0 837
2,246 43 164 2,453 1,339 670 0 2,009 4,462
(1) Pension contributions comprise the Company’s contribution or allowance in lieu. The contribution amount was 3% for Alex Baldock and Bruce Marsh.
(2) Taxable benefits for the executive directors include private medical insurance and car allowance or driver benefit amounts. £130,116 for Alex Baldock relates to
the provision of a car and driver and includes the grossed-up element payable to cover the tax liability arising from business activities considered taxable by HMRC.
In addition, the benefits for both Alex Baldock and Bruce Marsh includes the gain resulting from the 2024 Sharesave grant, in which they participate on the same basis
as all eligible colleagues. For non-executive directors they include routine travel expenses relating to travel, accommodation and subsistence costs incurred in connection
with attendance at Board meetings and other Board business during the year, which are considered taxable by HMRC.
(3) One-third of the annual performance bonus is deferred into shares for a period of two years.
(4) Magdalena Gerger was appointed to the Board on 1 May 2023.
(5) Octavia Morley was appointed to the Board on 1 April 2024.
(6) Adam Walker was appointed to the Board on 8 June 2023
(7) Tony DeNunzio stepped down from the Board on 25 April 2024.
(8) Andrea Gisle Joosen stepped down from the Board on 6 July 2023.
124 Currys plc Annual Report & Accounts 2024/25
Annual Remuneration Report
for 2024/25 continued
Base salary
The Committee reviewed Alex Baldock’s and Bruce Marsh’s salary for 2024/25 and applied an increase of +4%, to both effective
28 July 2024, increasing their salaries to £980,360 and £506,900 respectively. This salary increase was in line with the 4% pay budget
applied to the UK & Ireland corporate head office population effective on the same date and below the +9.5% increase for hourly paid
UK colleagues received with effect from 1 April 2024. The average increase for the Nordics Head Office population was +5%, effective
1 April 2024.
Pension
Alex Baldock and Bruce Marsh both receive a 3% pension allowance, and this is in line with the wider workforce and the Investment
Association guidelines.
Annual performance bonus for 2024/25 (audited information)
The maximum bonus opportunity for executive directors was 150% of base salary based on performance in the 12-month period to the
end of the financial year. The maximum is payable at the maximum level of performance, 20% of the maximum opportunity is payable
on achievement of threshold performance (30% of base salary) and 60% on achievement of target performance (90% of base
salary). No bonus is payable if the minimum EBIT threshold is not achieved.
The Committee determined at the beginning of the year that the disclosure of performance targets was commercially sensitive and
therefore these were not disclosed in last year’s Directors’ Remuneration Report.
The targets approved by the Committee are confirmed in the table below along with the actual performance against these.
The Committee has a robust process for considering and calibrating performance targets, taking into account internal and external
expectations, which ensures that they represent a significant stretch which corresponds to the creation of value for shareholders.
Measure
As a percentage
of maximum
bonus
opportunity Threshold Target Maximum Actual
Potential bonus
percentage
achieved
Adjusted EBIT 55% £198m £213m £228m £231m
(1)
55%
Free cash flow 15% £84m £113m £142m £157m
(1)
15%
Customer Net Promoter Score 10% 52.76 53.94 55.48 54.71 8%
Employee engagement score 10% 79 80 81 82 10%
Environmental:
E-waste take back volumes (units) 5% 5,644,752 5,789,504 5,934,255 5,526,820 0%
Progress to net zero (tonnes of
CO
2
e emitted) 5% 16,357 15,809 15,541 16,068 2.05%
Total 90.05%
Total awarded 90.05%
(1) Consistent with previous years, the adjusted EBIT and free cash flow targets and actual figures above are calculated using constant currency rates set in accordance
with the Company target setting and budgeting process (for example NOK:GBP currency rate of £1:13NOK). This is to ensure a like-for-like comparison between target and
actual outturn. Adjusted EBIT and free cash flow figures disclosed in the rest of the Annual Report & Accounts are based on the rates applicable under IFRS, as set out in
note 1 to the Group financial statements (for example average NOK:GBP currency rate of £1:13.89NOK).
The financial outcomes reflect that during the year, the Company’s performance continued on its upward trajectory, with profits and
cash flow in particular growing significantly.
In the UK&I, there have been substantial improvements to both Online and Stores channels resulting in growing sales, market share, gross
margins and profits. In the Nordics, we held market share, increased gross margins, tightly controlled costs and grew profits in a still-tough
consumer environment.
Colleague engagement scores reached the highest level on record this year, with the combined Group eSat of 82 being +8pts above
the global benchmark.
Read more about the Group’s activities on e-waste and our progress against emissions reduction targets on pages 36 to 47.
The Good Customer Outcomes (formerly ‘Treating Customers Fairly’) withholding condition applies to the executive directors. This states
that the Company must achieve threshold performance on the ‘Must Do’ assessment regarding regulated products. If this threshold
is not met, 10% of the bonus must be withheld. The Good Customer Outcome threshold was achieved for 2024/25 and therefore no
withholding is required.
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Financial Statements Investor InformationGovernanceStrategic Report
The Committee considered whether or not to adjust the formulaic outcome of 90.05% and decided it was satisfied that the
outcome is both fair and appropriate given the financial performance delivered and the wider stakeholder experience outlined in
the Remuneration Report in the context section on pages 106 to 107. Therefore, for the avoidance of doubt, no Committee discretion
was exercised in respect of the formulaic outcome outlined above.
In accordance with the current Remuneration Policy, executive directors must defer one third of their awarded bonus into shares for
a holding period of two years. One third of the bonus will be deferred for a period of two years in line with the Policy.
LTIP and other share awards (audited information)
LTIP awards made during 2024/25
Nil cost option awards of 250% of base salary were made to the executive directors on 17 July 2024.
The 2024/25 LTIP award is subject to three performance conditions, cumulative free cash flow, cumulative EPS and TSR measured
against the FTSE 250 comparator group, weighted 40%, 30% and 30% respectively. The performance period for the award is the
three financial years up to the end of the 2026/27 financial year.
The relative TSR condition (30% weighting) measured against the companies ranked in the FTSE 250 at the start of the performance
period, will be assessed over the three-year performance period, with vesting determined as follows:
Rank of Company TSR against comparator group TSR Percentage of TSR element vesting
Below Median 0%
Median 25%
Between Median and Upper Quartile Pro rata between 25% and 100% on a straight-line basis
Upper Quartile or above 100%
The free cash flow performance condition (40% weighting) is measured cumulatively over the three-year performance period.
The percentage of the award vesting will be as follows:
Cumulative free cash flow up to the end of the 2026/27 financial year Percentage of the free cash flow element vesting
Below £295m 0%
£295m 25%
Between £295m and £325m Pro rata between 25% and 62.5% on a straight-line basis
Between £325m and £370m Pro rata between 62.5% and 100% on a straight-line basis
Above £370m 100%
The EPS performance condition (30% weighting) is measured cumulatively over the three-year performance period. The percentage
of the award vesting will be as follows:
Adjusted basic EPS up to the end of the 2026/27 financial year Percentage of the EPS element vesting
Below 27 pence 0%
27 pence 25%
Between 27 pence and 30 pence Pro rata between 25% and 62.5% on a straight-line basis
Between 30 pence and 33 pence Pro rata between 62.5% and 100% on a straight-line basis
Above 33 pence 100%
The free cash flow and EPS targets were set taking into account a number of inputs including market consensus at the time of the award
and the external environment within which the Company is operating. In considering the calibration of targets, the Committee considered
both internal and external analyst forecasts and were comfortable that these represented an appropriate degree of stretch and value
creation for shareholders.
As part of the shareholder engagement process, the Committee considered introducing shadow targets for the 2023 and 2024 LTIP
awards following the Government’s changes to the Employers National Insurance regime. On balance, the Committee have decided not
to proceed with formal shadow targets, recognising the concerns held by some shareholders. At the point of vesting, the Committee will
assess the formulaic outcome against the overall level of performance delivered during the period, in the usual manner. If discretion was
required, full and clear disclosure of what was changed and the rationale for this would be included in the relevant Remuneration Report.
Calculations of the achievement against the targets will be independently performed and approved by the Committee. Free cash flow
and adjusted basic EPS are defined in the Glossary and definitions section on pages 209 to 221.
126 Currys plc Annual Report & Accounts 2024/25
Annual Remuneration Report
for 2024/25 continued
Awards will be subject to recovery and withholding provisions for material misstatement, misconduct, calculation error, reputational
damage and corporate failure, material failure of risk management and internal controls and unreasonable failure to protect the
interests of colleagues and customers, enabling performance adjustments and/or recovery of sums already paid. These provisions
will apply for up to six years from grant.
The awards are subject to a two-year post vesting holding period, during which the executive director is not permitted to sell any shares
vesting, other than those required to settle any tax obligations.
The table below sets out the LTIP awards made to the executive directors in 2024/25:
Nil cost options
awarded
Share price at
date of award
(£)
Face value
(1)
(£)
End of
performance
period Vesting date
Minimum value
at threshold
vesting
(2)
(£)
Alex Baldock – 250% of salary 3,003,983 0.7845 2,356,625 1 May 2027 17 July 2027 £575,638
Bruce Marsh – 250% of salary 1,553,219 0.7845 1,218,500 1 May 2027 17 July 2027 £297,636
(1) The face value is calculated based on the number of options awarded multiplied by the mid-market share price at the close of business on the day prior to grant, being
16 July 2024 (£0.7845).
(2) The minimum value at threshold vesting is calculated based on a threshold vesting of 25% of maximum. The value is calculated using the share price at the grant date of the
award (£0.7665), being 17 July 2024.
Deferred Share Bonus Plan awards made during 2024/25
On 1 August 2024 the following nil cost options were granted to Alex Baldock and Bruce Marsh under the Company Deferred Share
Bonus Plan (‘DSBP):
Nil cost options
awarded
Share price
used to grant
award
(1)
(£)
Face value
(2)
(£) Vesting date
Alex Baldock 540,671 0.8135 439,836 1 August 2026
Bruce Marsh 282,225 0.8135 229,590 1 August 2026
(1) The share price used to calculate the numbers of shares granted was using the mid-market price at close on the business day prior to grant, being 31 July 2024.
(2) The face value is calculated based on the number of options awarded multiplied by the share price used to grant the award.
The awards represent one-third of the 2023/24 annual performance bonus entitlement granted in accordance with the Company’s
approved Remuneration Policy, approved by shareholders at the annual general meeting 2022. Details of the 2023/24 annual
performance bonus were disclosed in the 2023/24 Directors’ Remuneration Report.
Each award (a nil cost option) will be satisfied using market purchase shares and will ordinarily vest and become exercisable on the
second anniversary of grant.
Vesting of LTIP awards made during 2022/23 (audited information)
Nil cost option awards equivalent to 250% of base salary were made to Alex Baldock and Bruce Marsh on 25 July 2022. The performance
period for the awards was the three financial years up to the end of the 2024/25 financial year and there were two equally weighted
performance conditions. Half of the awards were subject to the achievement of a relative TSR performance condition, measured against
the constituents of the FTSE 250 at the start of the performance period. The remaining half of the awards was subject to the achievement
of a cumulative free cash flow target. The performance period for these awards ended on 3 May 2025.
The performance measures for the award and the outcomes are shown below.
TSR target
Level of performance
Below Threshold Threshold Maximum Achieved
TSR Performance over performance period Below Median Median Upper Quartile
-9. 51% 17.62% 13.30%
Vesting level 0% 25% 100% 88.06%
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Financial Statements Investor InformationGovernanceStrategic Report
Cumulative free cash flow
Level of performance
Below threshold Threshold Target Maximum Achieved
Cumulative free cash flow over
the performance period
Below £280m £280m £330m £380m £139m
Vesting level 0% 10% 25% 100% 0%
The free cash flow target and outcome figures shown above are the adjusted figures excluding the Greece business. The adjustment was
made on the basis that the sale of the Greek business took place part way through the performance period and therefore the revised
numbers better reflect Company performance. In either instance, the threshold required for vesting for the free cash flow element was
not achieved. The TSR element vested at 88.06%, and therefore the overall vesting was 44.03%.
The Committee reviewed whether any discretion should be applied to the vesting outcomes and determined that it was satisfied that
the outcome was appropriate given the overall performance of the Company. On this basis, the Committee determined that the awards
should be paid in accordance with the vesting outcome.
All awards are subject to a two-year post vest holding period, during which the executive director is not permitted to sell any shares
vesting, other than those required to settle any tax obligations.
Nil cost options
awarded
Overall vesting
%
Overall vesting
awards Vesting date
Alex Baldock 3,083,824 44.03% 1,357,808 25 July 2025
Bruce Marsh 1,454,303 44.03% 640,330 25 July 2025
Accrued dividend equivalents, calculated by reference to the value of dividends that would have been payable between the grant
of the award and the start of the exercise period will be added to each award.
Vesting of 2021/22 Deferred Share Bonus Plan awards (audited information)
On 25 July 2022 the following nil cost options were granted to Alex Baldock and Bruce Marsh under the Currys DSBP. The awards were
granted in respect of one-third of the 2021/22 annual bonus entitlement and the award vested two years from the grant date:
Nil cost options
awarded
Share price
used to grant
award
(1)
(£)
Face value
(2)
(£) Vesting date
Alex Baldock 523,659 0.7015 367,347 25 July 2024
Bruce Marsh 198,979 0.7015 139,584 25 July 2024
(1) The share price used to calculate the numbers of shares granted was using the mid-market price on the day prior to grant, being 22 July 2022.
(2) The face value is calculated based on the number of options awarded multiplied by the share price used to grant the award.
The awards vested on 25 July 2024. Alex Baldock and Bruce Marsh retained all their shares, net of tax and commission, in line with the
executive shareholding requirement.
Accrued dividend equivalents, calculated by reference to the value of dividends that would have been payable between the grant
of the award and the start of the exercise period were added to each award.
128 Currys plc Annual Report & Accounts 2024/25
Annual Remuneration Report
for 2024/25 continued
Performance graph
The graph below shows the value, by 3 May 2025, of £100 invested in shares in the Company on 2 May 2015, compared with the value
of £100 invested in the FTSE 250 Index on the same date. The other points plotted are the values at intervening financial year ends.
£0
Data is sourced from S&P CapIQ.
2 May
2015
30 April
2016
29 April
2017
28 April
2018
27 April
2019
2 May
2020
1 May
2021
30 April
2022
28 April
2023
3 May
2025
27 April
2024
Currys
FTSE 250
£50
£100
£150
£200
The FTSE 250 has been used as it is a broad market which includes the Company and a number of its competitors as well as being the
comparator group used for the relative TSR portion of LTIP awards.
Group Chief Executive pay
The following table shows, over the same ten-year period as the performance graph, the Group Chief Executive’s single total figure of
remuneration, the amount of bonus earned as a percentage of the maximum remuneration possible, and the vesting of long-term awards
as a percentage of the maximum number of shares that could have vested, where applicable.
Year
CEO single figure
of remuneration
£’000
Annual bonus payout
against maximum
%
Long term incentive vesting
rates against maximum
opportunity
%
2024/25 Alex Baldock 3,818 90.05 44.03
2023/24 Alex Baldock 2,417 94.21 0
2022/23 Alex Baldock 2,046
(1)
33.39
(3)
50
2021/22 Alex Baldock 2,494
(1)
83.8 26.5
2020/21 Alex Baldock
(2)
2,884
(1)
88 50
2019/20 Alex Baldock
(2)
1,038 0 n/a
2018/19 Alex Baldock 1,619 58
(3)
n/a
20 17/18 Alex Baldock 1,946
(4)
0 n/a
20 17/18 Sebastian James 2,716
(5)
0 n/a
2016/17 Sebastian James 1,795 83 n/a
2015/16 Sebastian James 1,616 68 n/a
(1) The CEO single figure has been restated to account for the LTIP value on the vesting date.
(2) As a result of Covid-19, Alex Baldock voluntarily agreed to a temporary 20% base pay reduction with effect from 5 April 2020 to 28 June 2020.
(3) Alex Baldock voluntarily deferred 100% of his annual performance bonus into a share award, vesting two-years from grant.
(4) The single figure has been restated to include the value of the buy-out award, of 989,078 nil cost options, which was granted on 3 April 2018. The face value of the award
at the date of grant was £1,871,336, using the share price on the date of grant of £1.8920. As there were no performance conditions attached to this award other than
continued employment the value of the award at grant should have been included in the 2017/18 CEO single figure. Full details of the award were detailed in the 2017/18
Remuneration Report.
(5) The single figure includes the taxable benefit relating to the waiving of the loan from the Dixons Share Plan award.
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Financial Statements Investor InformationGovernanceStrategic Report
Annual percentage change in remuneration
The table below provides the percentage change in the annual remuneration of directors and the average UK colleague from 2019/20 onwards.
As the parent company only employs a small number of the workforce, the average UK colleague was deemed to be the most
appropriate comparator group, as the UK has the largest employee base, and the Committee considers remuneration levels in
the UK when setting salaries and fees for executive and non-executive directors and the Group Chief Executive is based in the UK.
Percentage change from
2023/24 to 2024/25
Percentage change from
2022/23 to 2023/24
Percentage change from
2021/22 to 2022/23
Percentage change from
2020/21 to 2021/22
Percentage change from
2019/20 to 2020/21
Salary
and
fees
(1)
Taxable
benefit
(6)
Annual
bonuses
Salary
and
fees
Taxable
benefit
(6)
Annual
bonuses
Salary
and fees
Taxable
benefits
(6)
Annual
bonuses
Salary
and
fees
(11)
Taxable
benefits
(6)
Annual
bonuses
Salary
and
fees
(10)
Taxable
benefits
(6)
Annual
bonuses
Executive Directors
Group Chief
Executive
– Alex Baldock
6.0% -2.1% -0.6% 3.8% 32.5% 192.8% 2.7% 35.7% -59.1% 3.9% 123% -3.7% -0.8% -67% 100%
(8)
Group Chief
Financial Officer
– Bruce Marsh
5.0% -16.4% -1.5% 10.3% 28.9% 211.5% 30.9% 24.8% -47. 2% n/a n/a n/a n /a n /a n/a
Non-Executive Directors
Eileen Burbidge 2.4% 0% n/a 14.5%
(3)
0.0% n/a 2.3%
(3)
0% n /a 2.8% 0% n/a -1.3% -100% n/a
Ian Dyson 1.9% -100% n/a 53.3%
(4)
-53.3% n/a n/a n /a n /a n/a n/a n/a n /a n /a n/a
Magdalena Gerger 3.6% -72.5% n/a n/a n /a n/a
Stephen Johnson
(2)
n/a n/a n /a
Fiona McBain
(2)
n/a n/a n /a 0% -26.1% n/a 2% 691.1 % n/a 2.8% 100% n/a -1.3% -100% n/a
Octavia Morley
(2)
n/a n/a n /a n /a n/a n/a
Gerry Murphy 1.9% 0% n/a 0% 0% n /a 2% 0% n/a 2.8% 0% n /a -1.3% 0% n/a
Adam Walker
(2)
n/a n/a n /a n /a n/a n/a
Employees 5.5%
(5)
0.0%
(7)
n/a
(9)
8.5%
(5)
0%
(7)
n/a
(9)
24.2%
(5)
0%
(7)
n/a
(9)
2.0%
(5)
0%
(7)
n/a
(9)
-6.5%
(5)
0%
(7)
n/a
(9)
(1) The 2024/25 financial year is a 53-week year, therefore salary and fees have been reported on this basis
(2) Stephen Johnson joined the Board on 1 June 2024. Fiona McBain stepped down from the Board on 5 September 2024. Octavia Morley and Adam Walker joined the Board
on 1 April 2024 and 8 June 2023 respectively.
(3) Eileen Burbidge received additional fees relating to the establishment of the ESG Committee, effective 1 May 2023.
(4) Ian Dyson joined the Board on 1 September 2022.
(5) The average employee percentage change has been calculated using the median pay data collated for CEO pay ratio reporting purposes. The calculation includes data
for UK colleagues who were furloughed and had Covid-19 related salary reductions in 2020/21.
(6) The Group Chief Executive and non-executive directors’ taxable benefit figure includes the variable expenses relating to travel and subsistence costs deemed taxable by
HMRC as referenced in the single figure tables on pages 122 and 123. No expenses were claimed by the non-executive directors in 2020/21 due to travel restrictions, claims
were made in 2019/20 and 2021/22. The absolute amounts for the non-executive directors’ taxable benefit figure are relatively small (especially as business travel was
more limited due to Covid-19 in 2021/22) and so small changes have resulted in the large percentage differences in the table.
(7) The percentage change in taxable benefits for the UK workforce is considered to be 0% since there have been no material changes in UK benefits.
(8) No annual performance bonus was paid out for 2019/20 for UK or Group, due to the EBIT performance threshold not being met by the business areas, so a 100% increase
has been applied for 2020/21, as an annual performance bonus has been paid for 2020/21.
(9) The median UK colleague is not eligible for an annual performance bonus.
(10) No pay increases were applied for 2020/21 for the Group Chief Executive, Group Chief Financial Officer and non-executive directors, however they voluntarily agreed
to a temporary 20% base pay reductions with effect from 5 April 2020 to 28 June 2020.
Relative importance of spend on pay
The following table sets out both the total cost of remuneration for the Group compared with adjusted EBIT and profits distributed for
2024/25 and the prior year. Adjusted EBIT was chosen by the Committee as it is the most appropriate measure of the Group’s performance.
Adjusted EBIT is defined in the Glossary and definitions section on page 211.
2024/25
£m
2023/24
£m
Change
%
Dividends 0 0 N/A
Share buybacks
(1)
0 0 N/A
Adjusted EBIT
(2)
225 203 10.84
Total staff costs
(3)
904 855 5.73
Number Number
Change
%
Average employee numbers 24,441 27,778 -12.01
(1) There were no share buybacks in 2023/24 and 2024/25.
(2) Extracted from note A1 to the Glossary and definitions section.
(3) Extracted from note 4 to the Group financial statements.
130 Currys plc Annual Report & Accounts 2024/25
Annual Remuneration Report
for 2024/25 continued
CEO pay ratio
The legislation requires the publishing of the ratio of total remuneration of the Group Chief Executive to the 25th, 50th and 75th
equivalent percentile of full-time equivalent colleagues.
The ratio is shown in the table below:
Financial year Methodology
P25
(Lower Quartile)
P50
(Median)
P75
(Upper Quartile)
2024/25 Option A 137:1 117:1 93:1
2023/24 Option A 95:1 88:1 70:1
2022/23(1) Option A 86:1 81:1 64:1
2021/22(1) Option A 127:1 111:1 82:1
2020/21(1) Option A 167:1 142:1 107:1
2019/20 Option A 54:1 48:1 37:1
2018/19 Option A 79:1 65:1 50:1
(1) The CEO pay ratios have been restated to account for the actual value of the LTIP at the vesting date.
Of the three calculation approaches available in the regulations, we have chosen Methodology A because we believe it to be the
most appropriate and robust way for the Company to calculate the ratio.
In determining the figures, the following should be noted:
The single total figure of remuneration of our UK colleagues was calculated and ranked using 2024/25 P60 and P11D data, employer
pension contributions and payments under the Company share schemes, in line with the reporting regulations. P60 data was used as
it also includes the value of any overtime payments made in the year.
Part time colleagues’ earnings have been annualised on a full-time equivalent basis.
Joiners and leavers were excluded from the ranking.
The 25th, 50th and 75th percentile colleagues’ single total figure of remuneration was then identified and compared to the CEO pay,
as shown in the single total figure of remuneration table on page 122.
The following table provides base salary and total remuneration information in respect of the 25th, 50th and 75th percentile
colleagues, on a full-time equivalent basis.
Financial Year Remuneration
Group Chief
Executive
(£)
P25
(Lower Quartile)
(£)
P50
(Median)
(£)
P75
(Upper Quartile)
(£)
2024/25 Base salary 989,993 27,013 27,398 37,129
Total remuneration 3,817,383 27,944 32,694 41,211
The Committee has confirmed that the ratio is consistent with the Company’s wider policies on colleague pay and reward, taking into
account a range of factors including market practice, experience and National Living Wage requirements.
The ratio of the CEO’s pay to that of all colleagues is likely to be a volatile number, mainly resulting from the Group Chief Executive having
a larger proportion of his total remuneration linked to business performance than other colleagues in the UK workforce and therefore
it does not necessarily shed any light on the alignment or otherwise with regard to pay, reward and progression for the UK workforce.
This alignment is, however, something that the Committee considers as part of its overall responsibilities. The increase in the CEO pay ratio
for 2024/25 reflects that the 2022 LTIP award partially vested this year (whereas the 2021 LTIP award lapsed in full last year).
Service agreements
Service contracts
The following table summarises key terms of the service contracts in place with the executive directors:
Date of contract
Alex Baldock 3 April 2018
Bruce Marsh 12 July 2021
More details are set out in the Service agreements section of the Report on page 120.
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Letter of appointment
Non-executive directors are normally appointed for three-year terms, subject to annual re-election at the annual general meetings,
although appointments may vary depending on length of service and succession planning considerations. Appointments are reviewed
annually by the Nominations Committee and recommendations made to the Board accordingly. The letters of appointment of the Chair
of the Board’s and non-executive directors’ services can be terminated by either party, the Company or the director, giving not less than
three months’ notice.
The date of the letters of appointment are shown below:
Letter of appointment
Eileen Burbidge 1 January 2019
Ian Dyson 1 September 2022
Magdalena Gerger 1 May 2023
Stephen Johnson 1 June 2024
Fiona McBain
(1)
1 March 2017
Octavia Morley 1 April 2024
Gerry Murphy 6 August 2014
Adam Walker 1 June 2023
(1) Fiona McBain stepped down from the Board on the 5 September 2024.
External directorships
The policy relating to external directorships is outlined in the Remuneration Policy; the following external directorships were undertaken
and fees retained:
Alex Baldock was paid a fee of £67,935 for the year to 3 May 2025 in respect of his non-executive role at RS Group.
Bruce Marsh was appointed a non-executive director of at DFS Furniture PLC on 1 August 2024 and was paid a fee of £43,273
from appointment to 3 May 2025.
Leavers and joiners
During the year, Stephen Johnson was appointed as a non-executive director of the Board on 1 June 2024 and Fiona McBain stepped
down as a non-executive director of the Board on 5 September 2024.
Payments to past directors (audited information)
No payments were made to past directors in 2024/25.
132 Currys plc Annual Report & Accounts 2024/25
Annual Remuneration Report
for 2024/25 continued
Directors’ interests in LTIP (audited information)
Date of grant
At 28 April
2024
Awarded in
the year
Lapsed or
forfeited in
the year
Exercised in
the year
At 3 May
2025
Date from
which first
exercisable
Expiry of
the exercise
period
Exercise
price
(p)
Alex Baldock
2016 LTIP 17-J ul-24 0 3,003,983 3,003,983 17-J ul-27 17-J u l-34
2023/24 DSBP 1-Aug-24 0 540,671 540,671 1-Aug-26 1-Aug-34
2016 LTIP 28-Jul-23 3,642,742 3,642,742 28-Jul-26 28-Jul-33
2022/23 DSBP 3-Aug-23 288,617 288,617 3-Aug-25 3-Aug-33
2016 LTIP 25-Jul-22 3,083,824 3,083,824 25-Jul-25 25-Jul-32
2020/21 DSBP 25-Jul-22 523,659 25,119
(1)
548,778 0 25-Jul-24 25-Jul-32
2016 LTIP 2-Aug-21 1,677,632 1,677,632 0 2-Aug-24 2-Aug-31
Total (with
performance
conditions) 9,730,549
Total (without
performance
conditions) 829,288
Bruce Marsh
2016 LTIP 17-J ul-24 0 1,553,219 1,553,219 17-J ul-27 17-Jul-34
2023/24 DSBP 1-Aug-24 0 282,225 282,225 1-Aug-26 1-Aug-34
2016 LTIP 28-Jul-23 1,958,817 1,958,817 28-Jul-26 28-Jul-33
2022/23 DSBP 3-Aug-23 141,573 141,573 3-Aug-25 3-Aug-33
2016 LTIP 25-Jul-22 1,454,303 1,454,303 25-Jul-25 25-Jul-32
2020/21 DSBP 25-Jul-22 198,979 9,544
(1)
208,523 0 25-Jul-24 25-Jul-32
2016 LTIP 2-Aug-21 803,018 803,018 0 2-Aug-24 2-Aug-31
Section 9.4.2 22-Oct-21 337,673 6,532
(1)
119,089 225,116 22-Oct-21 22-Oct-31
Total (with
performance
conditions) 4,966,339
Total (without
performance
conditions) 648,914
(1) Accrued dividend equivalents were granted on exercise of the relevant awards.
Directors’ interests in Sharesave (audited information)
Date of grant
Exercise price
(p)
At 28 April
2024
Awarded in
the year
Lapsed or
cancelled in
the year
Exercised in
the year
At 3 May
2025
Date from
which first
exercisable
Expiry of
the exercise
period
Alex Baldock
Sharesave 14-Feb-25 72.76 19,475 19,475 1-Apr-30 1-Oct-30
Sharesave 23-Feb-24 38.60 12,116 12,116 1-Apr-29 1-Oct-29
Sharesave 25-Aug-22 59. 28 20,242 20,242 1-Oct-27 1-Apr-28
Sharesave 10-Sept-19 97. 28 13,939 13,939 1-Oct-24 1-Apr-25
Total 46,297 19,475 13,939 51,833
Bruce Marsh
Sharesave 23-Feb-24 38.60 12,398 12,398 1-Apr-27 1-Oct-27
Sharesave 25-Aug-22 59. 28 22,530 22,530 1-Oct-25 1-Apr-26
Total 34,928 34,928
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Directors’ shareholding (audited information)
The Company share ownership guidelines are designed to encourage shareholding in the Company for executive directors.
The current level of shareholding requirement for executive directors is 250% of base salary to be achieved within five years from the
date of their appointment.
Beneficially owned shares (including any interests held by connected persons, e.g. spouse) count towards the guidelines, together with:
unvested awards, on a ‘net of tax’ basis and commission, granted under any deferred bonus arrangement or other plan/arrangement
with no post-grant performance conditions; and
shares subject to an unexpired holding period (including any shares held under a vested but unexercised option), on a ‘net of tax
and commission basis and provided that no further performance targets must be met.
Details of directors’ interests in shares of the Company as at 3 May 2025 are shown in the following table:
Scheme interests
Beneficially owned
shares (including
any interests held by
connected persons)
Shares subject
to performance
conditions
Shares without
performance
conditions
Total beneficial
interests under
share ownership
guidelines(1)
Total beneficial
share interests as
a percentage of
salary(2)
Executive directors
(3)
Alex Baldock 3,268,418 9,730,549 881,121 3,756,871 393%
Bruce Marsh 389,984 4,966,339 683,842 766,565 155%
Non-executive directors
Eileen Burbidge 4,200 4,200 n /a
Ian Dyson 350,000 350,000 n/a
Magdalena Gerger 10,537 10,537 n /a
Stephen Johnson
(4)
40,000 40,000 n /a
Fiona McBain
(5)
28,129 28,129 n/a
Octavia Morley
(6)
35,000 35,000 n/a
Gerry Murphy 100,000 100,000 n/a
Adam Walker 102,635 102,635 n /a
(1) This figure is calculated on a ‘net of tax’ and commission basis, as appropriate.
(2) The percentage is based on base salary as at 3 May 2025 and an average share price over the month to 3 May 2025 of £1.02.
(3) Executive directors have five years from their appointment date to reach their shareholding requirement of 250%.
(4) Stephen Johnson joined the Board on 1 June 2024 and purchased 40,000 at a price of 73p per share on 2 July 2024.
(5) Fiona McBain stepped down from the Board on 5 September 2024 and the shareholding shown is as at that date.
(6) Octavia Morley purchased 35,000 shares at a price of 89.55p per share on 28 January 2025.
There were no changes in the directors’ share interests between 3 May 2025 and the date of this Report.
Non-executive directors’ and Chair of the Board’s fees
The fees for the independent non-executive directors are determined by the Board (excluding non-executive directors) after considering
external market research and are reviewed on an annual basis. Factors taken into consideration include the required time commitment,
specific experience and/or qualifications. A base fee is payable and additional fees are paid for chairing and membership of
committees. The Chair of the Board is not involved in the setting of his own salary, which is dealt with by the Remuneration Committee
annually. Non-executive directors receive no variable pay and receive no additional benefits, except in situations where an executive
director becomes a non-executive director, and benefit and pension arrangements continue.
The 2024/25 fees were considered and approved prior to the start of the financial year in March 2024. It was agreed that there would
not be any increase to fees, although a new Senior Independent Director annual fee of £15,000 and a Remuneration Committee
Chair annual fee of £10,300 was introduced. These roles were previously the responsibility of the deputy chair and this role had since
been removed. Following a further review of fees in October 2024, the annual fee for the ESG Committee Chair role was increased to
£10,300 to align with the Audit and Remuneration Committee Chair roles. In addition, two new annual fees of £10,000 and £5,000
were added in respect of a Consumer Duty Champion role and a fee for a Board member to attend colleague forum sessions.
All other fees remained unchanged. The Chair of the Board received an all-inclusive fee reflecting his duties. Other independent
non-executive directors received a basic fee of £61,200 and additional fees as set out in the table below for chairing or membership
of committees.
134 Currys plc Annual Report & Accounts 2024/25
Annual Remuneration Report
for 2024/25 continued
2024/25
£’000
From 1 November
2024
2024/25
£’000
up to 31 October
2024
2023/24
£’000
Chair of the Board
(1)
300 300 300
Senior Independent Director 15 15 15
Chair of Audit Committee
(2)
10.3 15.3 15.3
Chair of ESG Committee 10.3 10.0 n/a
Chair of Remuneration Committee 10.3 10.3 10.3
Member of Audit Committee 5.1 5.1 5.1
Member of Nominations Committee 5.1 5.1 5.1
Member of Remuneration Committee 5.1 5.1 5.1
Member of ESG Committee 5.1 5.1 n/a
Consumer Duty Champion 10 n /a n /a
Colleague forum attendance 5 n/a n/a
Basic Fee 61.2 61.2 61.2
(1) The Chair of the Board’s fee includes Chairship of the Nominations Committee.
(2) The Chair of the Audit Committee fee included a fee of £5,000 for oversight of the board of Carphone Warehouse Limited (later renamed Currys Retail Limited). This was
a follow up action agreed with the FCA several years ago. Such oversight is no longer required for Currys Retail Limited and therefore the £5,000 fee was removed when
Fiona McBain stepped down from the Board on 5 September 2024.
How the Remuneration Policy will be applied in 2025/26
Subject to shareholder approval at the AGM in September 2025, the Remuneration Policy arrangements for 2025/26 will be
implemented in line with the new Policy (on the assumption that the Policy is approved by shareholders).
Executive directors
i) Base salary
The following salaries will apply during the 2025/26 financial year:
Salary at
3 May 2025
£’000
Increase
in salary in
2025/26
%
Salary at
27 July 2025
£’000
Current directors
Alex Baldock 980.36 3% 1,009.77
Bruce Marsh 506.9 3% 522.11
The Committee reviewed Alex Baldock’s and Bruce Marsh’s salary for 2025/26 and applied an increase of +3% to both, effective
27 July 2025, increasing their salaries to £1,009,770 and £522,110 respectively. This salary increase is in line with the 3% pay budget
applied to the UK & Ireland corporate head office population effective on the same date and is below the +6% increase for hourly
paid UK colleagues received with effect from 30 March 2025. The average increase for the Nordics Head Office population is +4.4%,
effective 1 April 2025.
ii) Pension contributions
Company pension contributions or allowance in lieu of 3% of base salary will be paid to Alex Baldock and Bruce Marsh.
iii) Annual performance bonus
The maximum annual performance bonus for 2025/26 will be 175% of base salary. Measures are selected to reflect the Group’s key
objectives and for 2025/26 the bonus will include a clawback facility in order to demonstrate the Company’s objective to reinforce
a culture of ‘Good Customer Outcomes’. As set out in the Remuneration Committee Chair’s letter, the performance metrics and their
weightings for 2025/26 are shown in the table below, reflecting an increased weighting from the prior year on the financial elements:
Weighting (as a percentage of
maximum bonus opportunity)
Adjusted EBIT 55%
Free cash flow 20%
Non-financial metrics (25%):
Customer Net Promoter Score 10%
Employee engagement 10%
Environmental – UK&I e-waste take back volumes 5%
135
Financial Statements Investor InformationGovernanceStrategic Report
In considering the calibration of the targets, the Committee considered both internal and external analyst forecasts, as well as the
increased in bonus quantum proposed under the new Policy, and were comfortable that these represented an appropriate degree
of stretch and value creation for shareholders. Given their commercially sensitive nature, the targets under these metrics will be
disclosed in next year’s Remuneration Report.
In considering performance against the non-financial elements of the bonus, the Committee will assess whether a threshold level of
profit has been achieved and the affordability of the formulaic bonus outcomes. Where the executive director has yet to meet their
shareholding guidelines, one-third of any bonus earned will be deferred into shares for two years after payment. Deferral falls to 25%
where the executive director has met their shareholding guideline, as is currently the case for Alex Baldock.
Recovery and withholding provisions apply for material misstatement, misconduct, calculation error, reputational damage, corporate
failure, material failure of risk management and internal controls and unreasonable failure to protect the interests of employees and
customers, enabling performance adjustments and/or recovery of sums already paid. These provisions will apply for up to three years
after payment.
iv) LTIP
The 2025/26 LTIP award will be made at a one-off level of 300% of salary to both executive directors. The award will be granted in
two tranches, with 250% of salary granted at the usual time prior to the AGM, and 50% of salary granted following AGM approval of
the new Policy. The number of shares under the post-AGM tranche of the award will be calculated using the same share price as used
for the pre-AGM tranche, ensuring consistency.
The award will be assessed against cumulative free cash flow (40%), cumulative EPS (30%) and relative TSR (30%) targets measured
over three years. The targets are set out in the tables below. The performance period for the award is the three financial years up to the
end of the 2027/28 financial year.
TSR will be measured relative to an Adjusted FTSE 250 group, which reflects the FTSE 250 Index minus companies in the Basic Resources,
Energy, and Financial Services sectors, providing a better match for Currys performance by excluding companies that are subject to
very different market dynamics:
Rank of Company TSR against comparator group TSR Percentage of TSR element vesting
Below Median 0%
Median 25%
Between Median and Upper Quartile Pro rata between 25% and 100% on a straight-line basis
Upper Quartile or above 100%
The free cash flow performance condition (40% weighting) is measured cumulatively over the three-year performance period.
The percentage of the award vesting will be as follows:
Cumulative free cash flow up to the end of the 2027/28 financial year Percentage of the free cash flow element vesting
Below £305m 0%
£305m 25%
Between £305m and £360m Pro rata between 25% and 62.5% on a straight-line basis
Between £360m and £415m Pro rata between 62.5% and 100% on a straight-line basis
Above £415m 100%
The EPS performance condition (30% weighting) is measured cumulatively over the three-year performance period. The percentage
of the award vesting will be as follows:
Adjusted basic EPS up to the end of the 2027/28 financial year Percentage of the EPS element vesting
Below 30 pence 0%
30 pence 25%
Between 30 pence and 35 pence Pro rata between 25% and 62.5% on a straight-line basis
Between 35 pence and 40 pence Pro rata between 62.5% and 100% on a straight-line basis
Above 40 pence 100%
The free cash flow and EPS targets were set taking into account a number of inputs including market consensus at the time the targets
were set and the external environment within which the Company is operating. In considering the calibration of targets, the Committee
considered both internal and external analyst forecasts, as well as the increased quantum proposed for the 2025/26 LTIP, and were
comfortable that these represented an appropriate degree of stretch and value creation for shareholders.
136 Currys plc Annual Report & Accounts 2024/25
Annual Remuneration Report
for 2024/25 continued
A two-year holding period will apply, during which the executive director is not permitted to sell any shares vesting, other than those
required to settle any tax obligations.
Awards will be subject to recovery and withholding provisions for material misstatement, misconduct, calculation error, reputational
damage and corporate failure, material failure of risk management and internal controls and unreasonable failure to protect the
interests of employees and customers, enabling performance adjustments and/or recovery of sums already paid. These provisions will
apply for up to six years from grant. Any shares vesting as a result of these awards, net of tax and national insurance, will be required
to be held for a further two years post vesting.
v) Non-executive directors’ and Chair of the Board’s fees
Non-executive and Chair of the Board fees were reviewed in May 2025 and a +3% increase was applied to the Chair of the Board fee,
Committee membership fees and the base fee, in line with the +3% annual increase applied to the UK&I Corporate workforce. Increases
were also applied to the Audit and Remuneration Committee Chair fees to reflect the nature and scope responsibilities of these key
roles. All other fees remain unchanged.
2025/26
£’000
2024/25
£’000
Chair of the Board
(1)
310 300
Senior Independent Director 15.5 15
Chair of Audit Committee 12.5 10.3
Chair of ESG Committee 10.3 10.3
Chair of Remuneration Committee 12.5 10.3
Member of Audit Committee 5.5 5.1
Member of Nominations Committee 5.5 5.1
Member of Remuneration Committee 5.5 5.1
Member of ESG Committee 5.5 5.1
Consumer Duty Champion 10 10
Colleague forum attendance 5 5
Basic Fee 63.1 61.2
(1) The Chair of the Board’s fee includes Chairship of the Nominations Committee.
Statement of voting at shareholder meetings
The Company is committed to ongoing shareholder dialogue in respect of directors’ remuneration and takes an active interest in voting
outcomes. Where there are substantial votes against resolutions, explanatory reasons will be sought, and any actions in response will
be communicated to shareholders.
The following table sets out the voting results in relation to, (i) the Annual Remuneration Report resolution put to the annual general
meeting in 2024, and (ii) the Directors’ Remuneration Policy resolution put to the annual general meeting in 2022:
Resolution
Votes for % Votes against % Withheld
Approval of Annual Remuneration Report (AGM 2024) 753,564,938 88.07 102,063,154 11.93 95,004
Approval of Directors’ Remuneration Policy (AGM 2022) 630,74 2,347 65.95 325,630,007 34.05 33,828
The Committee recognises that c. 12% of shareholders voted against the Annual Remuneration Report in 2024. Over the course of the
last year, we have consulted extensively with shareholders as part of our Policy review, during which we have listened carefully to the
concerns of those shareholders who felt unable to support the Report and have taken this feedback onboard in considering the new
Policy. Similarly, we consulted extensively with shareholders following the lower vote on our previous Policy at the AGM 2022. Further
details of the outcome of that exercise were presented in our 2022/23 Directors’ Remuneration Report. One of the key changes we
made because of that consultation – to strengthen our post-cessation shareholding guidelines – has now been formally codified
under the new Policy.
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Financial Statements Investor InformationGovernanceStrategic Report
Advice
At the end of the last financial year, the Committee agreed that a review of the executive remuneration advisors should be carried
out and a full tender process commenced in 2024/25. Deloitte were appointed as new advisors from September 2024 following the
completion of the tender process. Prior to Deloitte’s appointment, Willis Towers Watson (WTW’) advised the Committee. All advisors
listed are members of the Remuneration Consultants Group and operate under its code of conduct in relation to the provision of
executive remuneration advice in the UK and have confirmed that they adhered to the Code during 2024/25 for all remuneration
services provided to the Group.
WTW received fees of £28,000 (2023/24: £75,550) in relation to the provision of those services and Deloitte received fees of £124,700.
Fees are charged on a time and expenses basis. During the year, Deloitte and WTW also provided other ad hoc remuneration services to
the Group outside the scope of advising the Committee.
Compliance
As required by the Regulations, a resolution to approve this Remuneration Report will be proposed at the AGM 2025.
Octavia Morley
Chair of the Remuneration Committee
2 July 2025
138 Currys plc Annual Report & Accounts 2024/25
The directors are responsible for preparing the annual report and the Group and parent
company financial statements in accordance with applicable law and regulations.
Company law requires the directors to prepare Group and
parent company financial statements for each financial year.
Under that law, the directors are required to prepare the Group
financial statements in accordance with UK-adopted international
accounting standards and applicable law and have elected to
prepare the parent company financial statements in accordance
with UK accounting standards and appliable law including
Financial Reporting Standard 101 ‘Reduced Disclosure Framework’.
Under company law, the directors must not approve the financial
statements unless they are satisfied that they give a true and fair
view of the state of affairs of the Group and parent company
and of the Group’s profit or loss for that period.
In preparing each of the Group and parent company financial
statements, the directors are required to:
select suitable accounting policies and then apply them
consistently;
make judgements and accounting estimates that are
reasonable, relevant and reliable and, in respect of the parent
company only, prudent;
for the Group financial statements, state whether they have
been prepared in accordance with UK-adopted international
accounting standards;
for the parent company financial statements, state whether
applicable UK accounting standards have been followed,
subject to any material departures disclosed and explained
in the parent company financial statements;
assess the Group and parent company’s ability to continue
as a going concern, disclosing, as applicable, matters related
to going concern; and
use the going concern basis of accounting unless they either
intend to liquidate the Group or the parent company or to
cease operations, or have no realistic alternative but to do so.
The directors are responsible for keeping adequate accounting
records that are sufficient to show and explain the parent
Company’s transactions and disclose with reasonable accuracy
at any time the financial position of the parent Company and the
Group and enable them to ensure that its financial statements
comply with the Companies Act 2006. They are responsible for
such internal control as they determine is necessary to enable the
preparation of financial statements that are free from material
misstatement, whether due to fraud or error, and have general
responsibility for taking such steps as are reasonably open to
them to safeguard the assets of the Group and to prevent and
detect fraud and other irregularities.
Under applicable law and regulations, the directors are also
responsible for preparing a Strategic Report, Directors’ Report,
Directors’ Remuneration Report and Corporate Governance
Statement that complies with that law and those regulations.
The directors are responsible for the maintenance and integrity
of the corporate and financial information included on the
company’s website. Legislation in the UK governing the preparation
and dissemination of financial statements may differ from
legislation in other jurisdictions.
In accordance with Disclosure Guidance and Transparency
Rule (‘DTR) 4.1.16R. the financial statements will form part of the
annual financial report prepared under DTR 4.1.17R and 4.1.18R.
The auditor’s report on these financial statements provides no
assurance over whether the annual financial report has been
prepared in accordance with those requirements.
Responsibility statement
We confirm that to the best of our knowledge:
the financial statements, prepared in accordance with the
applicable accounting standards give a true and fair view of
the assets, liabilities, financial position and profit or loss of the
Company and the undertakings included in the consolidation
taken as a whole; and
the Strategic Report includes a fair review of the development
and performance of the business and the position of the issuer
and the undertakings included in the consolidation taken as
a whole, together with a description of the principal risks and
uncertainties that they face.
We consider the Annual Report & Accounts, taken as a whole,
is fair, balanced and understandable and provide the information
necessary for shareholders to assess the Group’s position and
performance, business model and strategy.
By Order of the Board
Alex Baldock
Group Chief
Executive
2 July 2025
Bruce Marsh
Group Chief
Financial Officer
2 July 2025
Statement of
directors’ responsibilities
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Financial Statements Investor InformationGovernanceStrategic Report
Independent Auditor’s Report
to the Members of Currys plc
Report on the audit of the financial statements
1. Our opinion is unmodified
We have audited the financial statements of Currys plc (‘the Company) for the 53-week period ended 3 May 2025 which comprise
the consolidated income statement, the consolidated statement of comprehensive income, the consolidated balance sheet, the
consolidated statement of changes in equity, the consolidated cash flow statement, the Company balance sheet, the Company
statement of changes in equity, and the related notes, including the accounting policies in notes 1 and C1.
In our opinion:
the financial statements give a true and fair view of the state of the Group’s and of the parent Company’s affairs as at 3 May 2025
and of the Group’s profit for the year then ended;
the Group financial statements have been properly prepared in accordance with UK-adopted international accounting standards;
the parent Company financial statements have been properly prepared in accordance with UK accounting standards, including
FRS 101 Reduced Disclosure Framework; and
the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (‘ISAs (UK)’) and applicable law.
Our responsibilities are described below. We believe that the audit evidence we have obtained is a sufficient and appropriate
basis for our opinion. Our audit opinion is consistent with our report to the Audit Committee.
We were first appointed as auditor by the shareholders on 8 September 2022. The period of total uninterrupted engagement is for
the three financial periods ended 3 May 2025. We have fulfilled our ethical responsibilities under, and we remain independent of
the Group in accordance with, UK ethical requirements including the FRC Ethical Standard as applied to listed public interest entities.
No non-audit services prohibited by that standard were provided.
Overview
Materiality:
Group financial statements as a whole
£11.0m (2024: £11.0m)
0.13% of Revenue (2024: 0.13% of Revenue from continuing operations)
Coverage 99% of Group revenue (2024: 98% of Group revenue)
Key audit matters Vs 2024
Recurring risks Carrying value of Parent Company’s investment in subsidiaries
NEW: Group pension obligation and valuation of Level 3 assets
Contingent tax liabilities
Independent
auditor’s report
140 Currys plc Annual Report & Accounts 2024/25
2. Key audit matters: our assessment of risks of material misstatement
Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the financial statements
and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those
which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the
engagement team. We summarise below the key audit matters in decreasing order of audit significance, in arriving at our audit opinion
above, together with our key audit procedures to address those matters and, as required for public interest entities, our results from
those procedures. These matters were addressed, and our results are based on procedures undertaken, in the context of, and solely
for the purpose of, our audit of the financial statements as a whole, and in forming our opinion thereon, and consequently are incidental
to that opinion, and we do not provide a separate opinion on these matters.
The risk Our response
Contingent tax liabilities
Potential range of tax
exposure of £nil to £218m;
(2024: £nil to £218m)
Refer to page 91 (Audit
Committee Report), page 157
(accounting policy) and page
199 (financial disclosures).
Dispute outcome:
Uncertain tax positions require the directors
to make judgements and estimates in relation
to tax issues and exposures given the time
taken for tax matters to be agreed with the tax
authorities. In addition, there is judgement as to
whether these enquiries represent a contingent
liability or whether the Group should recognise
a provision, and there is a risk that the potential
range of tax exposure is not accurate, and the
nature of the contingent liability is not properly
explained in the disclosure.
The Group is currently engaged with HMRC
in relation to open tax enquiries arising from
pre-merger legacy corporate transactions
associated with the former Carphone
Warehouse Group. In respect of these enquiries,
the Group has disclosed a potential range of
unprovided tax exposures in relation to one
of these enquiries. In reaching this conclusion
management have been advised by a number
of third-party experts specialised in tax law to
assess the likelihood of success in this case.
The effect of these matters is that, as part of
our risk assessment, we determined that the
potential range of unprovided tax exposures
has a high degree of estimation uncertainty,
with a potential range of reasonable outcomes
greater than our materiality for the financial
statements as a whole, and possibly many
times that amount.
The financial statements (notes 1d and 27)
disclose the range estimated by the Group.
Our procedures included:
Our tax expertise: Use of our own tax
specialists to evaluate the Group’s assessment
of the likely outcome of the enquiry, its
correspondence with the UK tax authority,
supporting documentation prepared by
management and their advisors based on our
knowledge and experiences of the application
of the UK legislation by the tax authority and
courts;
Tests of detail: Examining the calculations of the
potential tax exposure prepared by the directors
and agreeing key assumptions used to underlying
data.
Assessing transparency: Assessing the
adequacy of the Group’s disclosures in respect
of tax and uncertain tax positions including the
directors’ assessment of the likelihood of any
outflow and estimate, and their rationale as to
why no provision has been made.
We performed the tests above rather than seeking
to rely on any of the Group’s controls because the
nature of the balance is such that we would expect
to obtain audit evidence primarily through the
detailed procedures described.
Our results
We found the directors’ judgement that this matter
represents a contingent liability and the related
disclosures to be acceptable (2024: acceptable).
Independent
auditor’s report continued
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Financial Statements Investor InformationGovernanceStrategic Report
The risk Our response
Group pension obligation
and valuation of
Level 3 assets
Gross defined benefit liability
of £1,033m (2024: £1,125m).
Level 3 assets of £212m
(2024: £230m)
Refer to page 91 (Audit
Committee Report), page 156
(accounting policy) and page
183 (financial disclosures).
Subjective valuation
A significant level of estimation is required in
order to determine the valuation of the gross
defined benefit liability. Small changes in the
key assumptions (in particular, discount rates,
inflation and mortality rates) can have a
material impact on the carrying amount.
In addition, within the pension asset portfolio
there are a number of assets whose valuation
requires significant judgement as a result of
quoted prices being unavailable (Level 3
assets). Certain of these include assets for
which a net asset valuation (NAV’) is not readily
available, and therefore additional audit
procedures are necessary given the nature of
the valuation. The Group engages valuation
experts to value these assets.
The effect of these matters is that, as part
of our risk assessment, we determined that the
valuations of the gross defined benefit liability
and Level 3 assets have a high degree of
estimation uncertainty, with a potential range
of reasonable outcomes greater than our
materiality for the financial statements as a
whole, and possibly many times that amount.
The financial statements (note 19) disclose
the sensitivity estimated by the Group.
Our procedures over the gross defined benefit
liability included:
Benchmarking assumptions: Challenging, with
the support of our own actuarial specialists, the
key assumptions applied, being the discount rate,
inflation rate and mortality against externally
derived data. This involved comparing the
assumption to available market data and our
expectations based on the scheme profile;
Assessing base data: We assessed whether
the data used in the current year defined benefit
obligation valuation is consistent with that
prepared at the triennial valuation as at 31 March
2022. We used our actuarial specialists to
challenge the methodology used to roll-forward
the results of the triennial valuation as at
31 March 2022.
Our procedures over Level 3 assets included:
Tests of detail: We assessed historical accuracy
of valuations for assets to help inform whether
current valuations were appropriate.
Methodology choice: We assessed the
valuation methodologies used with reference
to the International Private Equity and Venture
Capital Valuation guidance (‘IPEV’) for private
equity funds. For private credit funds we assessed
the valuation methodologies adopted for fair
value principles consistent with the accounting
framework.
Our procedures over external experts:
Assessing experts’ credentials: Evaluating
the scope, competencies and objectivity of
the Group’s external experts who assisted in
determining the key unobservable inputs.
Our procedures over disclosures included:
Assessing transparency: We considered the
adequacy of the Group’s disclosures in respect
of the sensitivity of the defined benefit obligation
to these assumptions and disclosure of estimation
uncertainty over the valuation of Level 3 pension
assets.
We performed the tests above rather than seeking
to rely on any of the Group’s controls because the
nature of the balances is such that we would expect
to obtain audit evidence primarily through the
detailed procedures described.
Our results
We found the valuation of the Group pension
obligation and valuation of Level 3 assets to
be acceptable.
142 Currys plc Annual Report & Accounts 2024/25
Independent
auditor’s report continued
2. Key audit matters: our assessment of risks of material misstatement continued
The risk Our response
Carrying value of Parent
Company’s investment
in subsidiaries
£2,669m (2024: £2,559m)
Impairment charge:
£nil (2024: £nil)
Impairment reversal:
£110m (2024: £219m)
Refer to page 91 (Audit
Committee Report), page 202
(accounting policy) and page
203 (financial disclosures).
Forecast-based assessment
The Directors reviewed investments in
subsidiaries for indicators of impairment and
indicators that impairment charges recognised
in prior periods may no longer exist or may have
decreased. Where indicators are identified the
Directors estimated the recoverable amount of
the investment using the higher of value in use
(‘VIU) or fair value less cost to sell.
The Director’s assessment resulted in a reversal
of an impairment charge of £110m in relation
to the investment in Currys Holdings Limited
which is the intermediate parent to all trading
subsidiaries in the Group.
The carrying amount of the Parent Company’s
investment in subsidiaries and impairment
reversal are significant, and at risk of error as a
result of the estimation involved in determining
the recoverable amount.
The estimated recoverable amount of this
balance is subjective due to the inherent
uncertainty in forecasting trading conditions,
including revenue growth and operating profit
margins in particular in the context of continuing
macro-economic pressures driven by inflation
and reduced consumer spending, especially
in Nordics.
The effect of these matters is that, as part of
our risk assessment, we determined that the
recoverable amount of the cost of investment
in subsidiaries and impairment reversal have
a high degree of estimation uncertainty, with
a potential range of reasonable outcomes
greater than our materiality for the financial
statements as a whole, and possibly many
times that amount.
The financial statements (note C4) disclose
the sensitivity estimated by the Company.
Our procedures included:
Our sector expertise: Evaluating assumptions
used, in particular those relating to forecast
revenue growth and profit margins assumptions
with reference to our knowledge of the
Group, including from our inspection of board
approved strategy plans;
Benchmarking assumptions: Comparing the
Group’s assumptions over revenue growth and
operating profit margins to externally derived
data such as projected economic growth,
industry growth and cost inflation forecasts;
Sensitivity analysis: Performing sensitivity
analysis on the assumptions noted above;
Historical comparisons: Evaluating the track
record of historical assumptions used against
actual results achieved;
Comparing valuations: Comparing the sum of
the discounted cash flows to the Group’s market
capitalisation to assess the reasonableness
of those cash flows; and assessing the
appropriateness of adjustments made to the
value in use estimates to reflect the subsidiaries’
equity value;
Assessing transparency: Assessing whether
the parent company’s disclosures about the
sensitivity of the outcome of the impairment
assessment to changes in key assumptions
reflected the risks inherent in the recoverable
amount of investment in subsidiaries.
We performed the tests above rather than seeking
to rely on any of the Group’s controls because the
nature of the balance is such that we would expect
to obtain audit evidence primarily through the
detailed procedures described.
Our results
We found the Parent Company’s investment in
subsidiaries balance, and the related impairment
reversal to be acceptable (2024: no impairment
to be acceptable).
We continue to perform procedures over the Recoverability of goodwill in relation to the Nordics. However, following improved
performance of the Nordics business and the significant level of headroom, we have not assessed this as one of the most significant
risks in our current year audit and, therefore, it is not separately identified in our report this year.
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3. Our application of materiality and an
overview of the scope of our audit
Materiality for the Group financial statements as a whole was set
at £11.0m (2024: £11.0m), determined with reference to a benchmark
of Group revenue (2024: Group revenue from continuing operations)
of which it represents 0.13% (2024: 0.13%).
We consider total revenue to be the most appropriate benchmark
as it provides a more stable measure year on year than Group
profit before tax.
Materiality for the parent Company financial statements as a whole
was set at £8.8m (2024: £8.8m), which is the component materiality
for the parent Company determined by the Group auditor. This is
lower than the materiality we would otherwise have determined with
reference, the parent Company total assets, of which it represents
0.16% (2024: 0.17%).
In line with our audit methodology, our procedures on individual
account balances and disclosures were performed to a lower
threshold, performance materiality, so as to reduce to an
acceptable level the risk that individually immaterial misstatements
in individual account balances add up to a material amount across
the financial statements as a whole.
Performance materiality was set at 75% (2024: 75%) of materiality
for the financial statements as a whole, which equates to £8.3m
(2024: £8.3m) for the Group and £6.6m (2024: £6.6m) for the parent
Company. We applied this percentage in our determination of
performance materiality because we did not identify any factors
indicating an elevated level of risk.
We agreed to report to the audit committee any corrected or
uncorrected identified misstatements exceeding £0.6m (2024:
£0.6m), in addition to other identified misstatements that warranted
reporting on qualitative grounds.
Overview of the scope of our audit
This year, we applied the revised Group auditing standard in
our audit of the consolidated financial statements. The revised
standard changes how an auditor approaches the identification
of components, and how the audit procedures are planned and
executed across components.
In particular, the definition of a component has changed, shifting the
focus from how the entity prepares financial information to how we,
as the Group auditor, plan to perform audit procedures to address
Group risks of material misstatement (‘RMMs’). Similarly, the Group
auditor has an increased role in designing the audit procedures as
well as making decisions on where these procedures are performed
(centrally and/or at component level) and how these procedures
are executed and supervised.
As a result, we assess scoping and coverage in a different way and
comparisons to prior period coverage figures are not meaningful. In this
report we provide an indication of scope coverage on the new basis.
We performed risk assessment procedures to determine which
of the Group’s components are likely to include risks of material
misstatement to the Group financial statements and which
procedures to perform at these components to address those risks.
Group revenue
£8,706m
(2024: Group revenue from
continuous operations £8,476)
Group materiality
£11.0m
(2024: £11.0m)
£11.0m
Whole financial
statements materiality
(2024: £11.0m)
£8.3m
Whole financial statements
performance materiality
(2024: £8.3)
£9.9m
Range of materiality at
3 components (£8.8m-£9.9m)
£0.6m
Misstatements reported
to the audit committee
(2024: £0.6m)
Group revenue from
continuing operations
Group materiality
99%
99%
99%
Group revenue
Group total assets Group profit before tax
Full scope for Group audit purposes
Residual components
We performed audit procedures in relation to components that
accounted for the following percentages of Group profit before
tax and Group total assets:
Our audit procedure covered the following percentage
of Group revenue:
144 Currys plc Annual Report & Accounts 2024/25
Independent
auditor’s report continued
3. Our application of materiality and an overview of the scope of our audit continued
In total, we identified 5 components, having considered our evaluation of the Group’s legal and operational structure, and our ability
to perform audit procedures centrally.
Of those, we identified 5 quantitatively significant components which contained the largest percentages of either total revenue or total
assets of the Group, for which we performed audit procedures.
Accordingly, we performed audit procedures on 3 components, which includes the parent company, of which we involved component
auditors in performing the audit work on 1 component.
We set the following component materialities, having regard to the mix of size and risk profile of the Group across the components:
Parent company £8.8.m (2024: £8.8m)
UK&I £9.9m (2024: £9.9m)
Nordics £8.8m (2024: £8.8m).
Our audit procedures covered 99% of Group revenue.
We performed audit procedures in relation to components that accounted for 99% of Group profit before tax and 99% of Group
total assets.
Impact of controls on our Group audit
The Group utilises a diverse range of IT systems across its operating businesses. For all of the components that were subject to audit
procedures, we obtained an understanding of the relevant IT systems for the purposes of our audit work. On this audit we take a
predominantly substantive approach in all areas of the audit due to the diverse nature of the Group’s information systems and IT general
controls, as well as having considered the efficiency and effectiveness of approaches to gaining the appropriate audit evidence. As
a result, we appropriately planned additional substantive testing, including in the key transactional areas of revenue, purchases and
inventory. We adopted a data-oriented approach to testing both manual and automated journals and used data and analytical routines
to test revenue and purchases across all components. Given that we did not rely on the related IT controls, a manual testing approach
was performed over the completeness and accuracy of data used in these routines and in respect of system data used in our substantive
testing on other transactional areas.
As we did not rely on automated controls on journal entries, our work to respond to the risk of management override of controls considered
both automated and manual journals and additional testing as necessary.
Group auditor oversight
As part of establishing the overall Group audit strategy and plan, we conducted the risk assessment and planning discussion meetings
with component auditors to discuss Group audit risks relevant to the components. We visited the component auditor in Norway to assess
the audit risks and strategy. Video and telephone conference meetings were also held with these component auditors. At these visits and
meetings, the results of the planning procedures and further audit procedures communicated to us were discussed in more detail, and any
further work required by us was then performed by the component auditor. We inspected the work performed by the component auditors
for the purpose of the Group audit and evaluated the appropriateness of conclusions drawn from the audit evidence obtained and
consistencies between communicated findings and work performed.
4. Impact of climate change on our audit
In planning our audit, we have considered the potential impacts of climate change on the Group’s business and its financial statements.
The Group has set out further detail within the Sustainability section in the Strategic Report of the Annual Report on page 32 its commitment
to reach climate net zero green-house gas emissions by 2040 and on its commitment to several other shorter-term targets. The financial
statement areas that may be affected by climate plans and risks are those that involve forward cash flow projections, such as goodwill
impairment assessments.
As a part of our audit, we have performed a risk assessment, including enquiries of management, and inspection of the Group’s road map
for net zero transition to understand how the impact of commitments made by the Group in respect of climate change, as well as the
physical or transition risks of climate change, may affect the financial statements and our audit.
The Group has undertaken work to quantify and assess the potential impact of climate change on the business, and based on our risk
assessment procedures we did not identify any significant risk of material misstatement in this period as a result of climate change. This
is due to the expected timescale and extent of the potential effects on discounted cash flows and asset lives.
We have read the disclosures of climate-related information in the annual report and considered their consistency with the financial
statements and our audit knowledge.
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5. Going concern
The directors have prepared the financial statements on the going concern basis as they do not intend to liquidate the Group or the
Company or to cease their operations, and as they have concluded that the Group’s and the Company’s financial position means that
this is realistic. They have also concluded that there are no material uncertainties that could have cast significant doubt over their ability
to continue as a going concern for at least a year from the date of approval of the financial statements (‘the going concern period’).
We used our knowledge of the Group, its industry, and the general economic environment to identify the inherent risks to its business model and
analysed how those risks might affect the Group’s and Company’s financial resources or ability to continue operations over the going concern period.
The risks that we considered most likely to adversely affect the Group’s and Company’s available financial resources and metrics relevant
to debt covenants over this period were:
changes in trading performance as a result of prolonged macro-economic pressures, including the impact from inflation, alongside
weaker customer demand and confidence, and
the Group’s ability to operate within its current facilities and comply with its banking covenants during the going concern period.
We considered whether these risks could plausibly affect the liquidity or covenant compliance in the going concern period by assessing the
directors’ sensitivities over the level of available financial resources and covenant thresholds indicated by the Group’s financial forecasts
taking account of severe, but plausible adverse effects that could arise from these risks individually and collectively.
Our procedures also included:
Funding assessment: Assessing the financing arrangements currently in place and the actions taken by the Group to maintain liquidity
and covenant headroom. We inspected the confirmation from the lender of the level of committed financing, and the associated
covenant requirements.
Key dependency assessment: Using our knowledge of the business, and the audit work performed on the areas such as the forecasts
used in impairment testing and current period performance (e.g., revenue, operating costs, and pensions), to identify critical factors within
the Group’s financial forecasts and to inform our assessment of the severe-but-plausible downside scenario.
We considered whether the going concern disclosure in note 1 to the financial statements gives a full and accurate description of the
directors’ assessment of going concern.
Our conclusions based on this work:
we consider that the directors’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate;
we have not identified, and concur with the directors’ assessment that there is not, a material uncertainty related to events or
conditions that, individually or collectively, may cast significant doubt on the Group’s or Company’s ability to continue as a going
concern for the going concern period; and
we have nothing material to add or draw attention to in relation to the directors’ statement in note 1 to the financial statements on
the use of the going concern basis of accounting with no material uncertainties that may cast significant doubt over the Group and
Company’s use of that basis for the going concern period, and we found the going concern disclosure in note 1 to be acceptable; and
the related statement under the UK Listing Rules set out on page 28 is materially consistent with the financial statements and our
audit knowledge.
However, as we cannot predict all future events or conditions and as subsequent events may result in outcomes that are inconsistent with
judgements that were reasonable at the time they were made, the above conclusions are not a guarantee that the Group or the Company
will continue in operation.
6. Fraud and breaches of laws and regulations – ability to detect
Identifying and responding to risks of material misstatement due to fraud
To identify risks of material misstatement due to fraud (fraud risks’) we assessed events or conditions that could indicate an incentive or
pressure to commit fraud or provide an opportunity to commit fraud. Our risk assessment procedures included:
Enquiring of directors, those charged with governance, internal audit, management and inspection of policy documentation as to the
Group’s high-level policies and procedures to prevent and detect fraud, including the internal audit function, and the Group’s channel
for ‘whistleblowing’, as well as whether they have knowledge of any actual, suspected or alleged fraud.
Reading Board and audit committee meeting minutes.
Considering remuneration incentive schemes and performance targets for management and directors including the long-term incentive
plan for Management remuneration.
Considering announcements made by the Group in respect of revised performance expectations for the year.
Using analytical procedures to identify any unusual or unexpected relationships.
146 Currys plc Annual Report & Accounts 2024/25
Independent
auditor’s report continued
6. Fraud and breaches of laws and regulations – ability to detect continued
Identifying and responding to risks of material misstatement due to fraud continued
We communicated identified fraud risks throughout the audit team and remained alert to any indications of fraud throughout the audit.
This included communication from the Group auditor to component auditors of relevant fraud risks identified at the Group level and
requesting component auditors performing procedures at the component level to report to the Group auditor any identified fraud risk
factors or identified or suspected instances of fraud.
As required by auditing standards, and taking into account possible pressures to meet profit targets, we perform procedures to address
the risk of management override of controls, in particular the risk that Group and component management may be in a position to make
inappropriate accounting entries and the risk of bias in accounting estimates and judgements such as tax provisioning, deferred tax assets,
impairment of non-financial assets, and pension assumptions.
On this audit we do not believe there is a fraud risk related to revenue recognition due to the limited opportunity arising from the simplicity
of retail revenue transactions and sources and its close relationship to cash movements, and for network revenue from variable commission
because of the reduction in variable consideration recognised as revenue.
We did not identify any additional fraud risks.
We performed procedures including:
Identifying journal entries and other adjustments to test based on risk criteria and comparing the identified entries to supporting
documentation. These included those posted to unusual accounts.
Assessing whether the judgements made in making accounting estimates are indicative of a potential bias.
Identifying and responding to risks of material misstatement related to compliance with laws and regulations
We identified areas of laws and regulations that could reasonably be expected to have a material effect on the financial statements
from our general commercial and sector experience, and through discussion with the directors and other management (as required by
auditing standards), and from inspection of the Group’s regulatory and legal correspondence and discussed with the directors and
other management the policies and procedures regarding compliance with laws and regulations.
As the Group is regulated, our assessment of risks involved gaining an understanding of the control environment including the entity’s
procedures for complying with regulatory requirements.
We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliance
throughout the audit.
This included communication from the Group auditor to the component auditor of relevant laws and regulations identified at the Group
level, and a request for the component auditor to report to the Group audit team any instances of non-compliance with laws and
regulations that could give rise to a material misstatement at the Group level.
The potential effect of these laws and regulations on the financial statements varies considerably.
Firstly, the Group is subject to laws and regulations that directly affect the financial statements including financial reporting legislation
(including related companies legislation), distributable profits legislation, and taxation legislation and pension legislation and we assessed
the extent of compliance with these laws and regulations as part of our procedures on the related financial statement items.
Secondly, the Group is subject to many other laws and regulations where the consequences of non-compliance could have a material
effect on amounts or disclosures in the financial statements, for instance through the imposition of fines or litigation or the loss of the
Group’s license to operate. We identified the following areas as those most likely to have such an effect: consumer duty, health and
safety, financial services regulation, data protection laws, anti-bribery, employment law, regulatory capital and liquidity, and certain
aspects of company legislation recognising the financial and regulated nature of the Group’s activities and its legal form. Auditing
standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the directors
and other management and inspection of regulatory and legal correspondence, if any. Therefore if a breach of operational regulations
is not disclosed to us or evident from relevant correspondence, an audit will not detect that breach.
Further detail in respect of the Group’s open tax enquiries arising from pre-merger legacy corporate transactions is set out in the key
audit matter disclosures in section 2 of this report.
For the legal matters discussed in notes 18 and 27 we assessed disclosures against our understanding from legal and tax correspondence.
We discussed with the audit committee matters related to actual or suspected breaches of laws or regulations, for which disclosure
is not necessary, and considered any implications for our audit.
147
Financial Statements Investor InformationGovernanceStrategic Report
Context of the ability of the audit to detect fraud or breaches of law or regulation
Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements
in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards.
For example, the further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial
statements, the less likely the inherently limited procedures required by auditing standards would identify it.
In addition, as with any audit, there remained a higher risk of non-detection of fraud, as these may involve collusion, forgery, intentional
omissions, misrepresentations, or the override of internal controls. Our audit procedures are designed to detect material misstatement.
We are not responsible for preventing non-compliance or fraud and cannot be expected to detect non-compliance with all laws
and regulations.
7. We have nothing to report on the other information in the Annual Report
The directors are responsible for the other information presented in the Annual Report together with the financial statements. Our opinion
on the financial statements does not cover the other information and, accordingly, we do not express an audit opinion or, except as
explicitly stated below, any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing so, consider whether, based on our financial statements audit work,
he information therein is materially misstated or inconsistent with the financial statements or our audit knowledge. Based solely on
that work we have not identified material misstatements in the other information.
Strategic report and directors’ report
Based solely on our work on the other information:
we have not identified material misstatements in the strategic report and the directors’ report;
in our opinion the information given in those reports for the financial year is consistent with the financial statements; and
in our opinion those reports have been prepared in accordance with the Companies Act 2006.
Directors’ remuneration report
In our opinion the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the
Companies Act 2006.
Disclosures of emerging and principal risks and longer-term viability
We are required to perform procedures to identify whether there is a material inconsistency between the directors’ disclosures in respect
of emerging and principal risks and the viability statement, and the financial statements and our audit knowledge.
Based on those procedures, we have nothing material to add or draw attention to in relation to:
the directors’ confirmation within the Going concern and viability statement on page 58 that they have carried out a robust assessment
of the emerging and principal risks facing the Group, including those that would threaten its business model, future performance,
solvency and liquidity;
the Principal Risks and uncertainties disclosures describing these risks and how emerging risks are identified, and explaining how they
are being managed and mitigated; and
the directors’ explanation in the Going concern and viability statement of how they have assessed the prospects of the Group,
over what period they have done so and why they considered that period to be appropriate, and their statement as to whether they
have a reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the
period of their assessment, including any related disclosures drawing attention to any necessary qualifications or assumptions.
We are also required to review the Going concern and viability statement, set out on page 155 under the UK Listing Rules. Based on
the above procedures, we have concluded that the above disclosures are materially consistent with the financial statements and
our audit knowledge.
Our work is limited to assessing these matters in the context of only the knowledge acquired during our financial statements audit. As we
cannot predict all future events or conditions and as subsequent events may result in outcomes that are inconsistent with judgements that
were reasonable at the time they were made, the absence of anything to report on these statements is not a guarantee as to the Group’s
and Company’s longer-term viability.
148 Currys plc Annual Report & Accounts 2024/25
Independent
auditor’s report continued
7. We have nothing to report on the other information in the Annual Report continued
Corporate governance disclosures
We are required to perform procedures to identify whether there is a material inconsistency between the directors’ corporate
governance disclosures and the financial statements and our audit knowledge.
Based on those procedures, we have concluded that each of the following is materially consistent with the financial statements
and our audit knowledge:
the directors’ statement that they consider that the annual report and financial statements taken as a whole is fair, balanced
and understandable, and provides the information necessary for shareholders to assess the Group’s position and performance,
business model and strategy;
the section of the annual report describing the work of the Audit Committee, including the significant issues that the audit
committee considered in relation to the financial statements, and how these issues were addressed; and
the section of the annual report that describes the review of the effectiveness of the Group’s risk management and internal
control systems.
We are required to review the part of the Corporate Governance Statement relating to the Group’s compliance with the provisions
of the UK Corporate Governance Code specified by the UK Listing Rules for our review. We have nothing to report in this respect.
8. We have nothing to report on the other matters on which we are required to report by exception
Under the Companies Act 2006, we are required to report to you if, in our opinion:
adequate accounting records have not been kept by the parent Company, or returns adequate for our audit have not been
received from branches not visited by us; or
the parent Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement
with the accounting records and returns; or
certain disclosures of directors’ remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit.
We have nothing to report in these respects.
9. Respective responsibilities
Directors’ responsibilities
As explained more fully in their statement set out on page 138, the directors are responsible for: the preparation of the financial
statements including being satisfied that they give a true and fair view; such internal control as they determine is necessary to enable
the preparation of financial statements that are free from material misstatement, whether due to fraud or error; assessing the Group
and parent Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and using
the going concern basis of accounting unless they either intend to liquidate the Group or the parent Company or to cease operations,
or have no realistic alternative but to do so.
Auditors responsibilities
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material
misstatement, whether due to fraud or error, and to issue our opinion in an auditor’s report. Reasonable assurance is a high level of
assurance, but does not guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement
when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could
reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements.
A fuller description of our responsibilities is provided on the FRC’s website at www.frc.org.uk/auditorsresponsibilities.
The Company is required to include these financial statements in an annual financial report prepared under Disclosure Guidance and
Transparency Rule 4.1.17R and 4.1.18R. This auditor’s report provides no assurance over whether the annual financial report has been
prepared in accordance with those requirements.
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Financial Statements Investor InformationGovernanceStrategic Report
10. The purpose of our audit work and to whom we owe our responsibilities
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006.
Our audit work has been undertaken so that we might state to the Company’s members those matters we are required to state to them
in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to
anyone other than the Company and the Company’s members, as a body, for our audit work, for this report, or for the opinions we
have formed.
Mark Flanagan (Senior Statutory Auditor)
for and on behalf of KPMG LLP, Statutory Auditor
Chartered Accountants
15 Canada Square
London, E14 5GL
2 July 2025
150 Currys plc Annual Report & Accounts 2024/25
Consolidated
income statement
Note
Period ended Period ended
3 May 27 April
2025 2024
£m£m
Continuing operations
Revenue
2, 3
8 , 70 6
8 , 476
Profit before interest and tax
198
117
Finance income
11
4
Finance costs
(85)
(93)
Net finance costs
5
(74)
(89)
Profit before tax
124
28
Income tax expense
6
(1 6)
(1)
Profit after tax for the period from continuing operations
108
27
Profit after tax for the period from discontinued operations
22
138
Profit after tax for the period
108
16 5
Earnings per share (pence)
7
Basic – continuing operations
10.0p
2.4p
Diluted – continuing operations
9. 5p
2.4p
Basic – total
10.0p
1 4 .9p
Diluted – total
9. 5p
14. 6p
151
Financial Statements Investor InformationGovernanceStrategic Report
Consolidated statement
of comprehensive income
Period ended Period ended
3 May 27 April
2025 2024
Note£m£m
Profit after tax for the period
108
16 5
Items that may be reclassified to the income statement in subsequent periods:
Cash flow hedges
Fair value movements recognised in other comprehensive income
20
(1 0)
4
Reclassified and reported in income statement
20
4
6
Tax on movements on cash flow hedges
6
2
(1)
Gain/(loss) arising on translation of foreign operations
20
17
(4 1)
Reclassification of foreign currency translation differences due to disposal of foreign operations
20
(1)
13
(3 3)
Items that will not be reclassified to the income statement in subsequent periods:
Actuarial gain on defined benefit pension schemes
– UK
19
26
52
– Overseas
19
Tax on movements on defined benefit pension schemes
6
28
5
54
57
Other comprehensive income for the period (taken to equity)
67
24
Total comprehensive income for the period – continuing operations
175
52
Total comprehensive income for the period – discontinued operations
137
Total comprehensive income for the period
175
1 89
152 Currys plc Annual Report & Accounts 2024/25
Consolidated
balance sheet
Note
3 May 27 April
2025 2024
£m£m
Non-current assets
Goodwill
8
2 , 2 51
2, 237
Intangible assets
9
204
24 6
Property, plant & equipment
10
1 25
111
Right-of-use assets
11
76 1
799
Lease receivables
2
3
Trade and other receivables
13
1 00
101
Deferred tax assets
6
41
20
3,484
3 , 517
Current assets
Inventory
12
1 ,0 37
1 ,034
Lease receivables
1
1
Trade and other receivables
13
685
61 6
Income tax receivable
2
3
Derivative assets
23
5
13
Cash and cash equivalents
14
209
125
1 ,93 9
1 ,79 2
Total assets
5 ,4 23
5, 309
Current liabilities
Trade and other payables
15
(1 , 889)
(1 , 8 0 9)
Derivative liabilities
23
(1 6)
(4)
Income tax payable
(2 5)
(23)
Loans and other borrowings
16
(2 5)
(2 9)
Lease liabilities
17
(201)
(202)
Provisions
18
(4 6)
(6 4)
(2 , 202)
(2, 131)
Non-current liabilities
Trade and other payables
15
(117)
(1 1 4)
Lease liabilities
17
(7 39)
(8 01)
Retirement benefit obligations
19
(1 03)
(171)
Deferred tax liabilities
6
(9)
(1 2)
Provisions
18
(1 0)
(8)
(9 78)
(1 ,1 0 6)
Total liabilities
(3 ,1 8 0)
(3 , 237)
Net assets
2, 24 3
2 , 07 2
Capital and reserves
Share capital
20
1
1
Share premium reserve
2, 263
2 , 26 3
Other reserves
20
(8 4 8)
(8 4 4)
Accumulated profits
827
652
Equity attributable to equity holders of the parent company
2 , 24 3
2 , 07 2
The financial statements were approved by the directors on 2 July 2025 and signed on their behalf by:
Alex Baldock Bruce Marsh
Group Chief Executive Group Chief Financial Officer
Company registration number: 7105905
153
Financial Statements Investor InformationGovernanceStrategic Report
Share
Share premium Other Accumulated Total
capital reserve reserves* profits equity
Note£m£m£m£m£m
At 29 April 2023
1
2 , 26 3
(8 04)
4 32
1 , 892
Profit for the period
165
165
Other comprehensive (expense)/income recognised directly
in equity
(32)
56
24
Total comprehensive (expense)/income for the period
(32)
221
1 89
Amounts transferred to the carrying value of inventory
purchased during the period
(5)
(5)
Amounts transferred to accumulated profits
(1)
1
Net movement in relation to share schemes
10
(2)
8
Purchase of own shares – employee benefit trust
(1 2)
(1 2)
At 27 April 2024
1
2 , 26 3
(8 4 4)
6 52
2 , 072
Profit for the period
108
108
Other comprehensive income recognised directly in equity
13
54
67
Total comprehensive income for the period
13
162
1 75
Amounts transferred to the carrying value of inventory
purchased during the period
(4)
(4)
Net movement in relation to share schemes
4
2
9
11
Tax on items recognised directly in reserves
6
4
4
Purchase of own shares – employee benefit trust
4
(1 5)
(1 5)
At 3 May 2025
1
2 , 263
(8 4 8)
8 27
2 , 24 3
* A detailed reconciliation of Other reserves is provided in note 20b.
Consolidated statement
of changes in equity
154 Currys plc Annual Report & Accounts 2024/25
Consolidated
cash flow statement
Period ended Period ended
3 May 27 April
2025 2024
Note£m£m
Operating activities
Cash generated from operations
24b
5 07
41 9
Contributions to defined benefit pension scheme
19
(5 0)
(3 6)
Income tax paid
(4)
(7)
Net cash flows from operating activities – continuing operations
453
3 76
Net cash flows from operating activities – discontinued operations
(1 0)
Net cash flows from operating activities
453
366
Investing activities
Acquisition of property, plant & equipment and other intangibles
(7 7)
(4 8)
Net cash flows from investing activities – continuing operations
(77)
(4 8)
Net cash flows from investing activities – discontinued operations
(11)
Net cash flows from investing activities – discontinued operations: proceeds on
sale of business
24d
(5)
20 2
Net cash flows from investing activities
(82)
14 3
Financing activities
Interest paid
(67)
(87)
Capital repayment of lease liabilities
(20 5)
(1 95)
Purchase of own shares – employee benefit trust
(1 5)
(1 2)
Repayment of borrowings
(1 78)
Cash inflows/(outflows) from derivative financial instruments
7
(3)
Facility arrangement fees paid
(5)
(1)
Net cash flows from financing activities – continuing operations
(28 5)
(4 76)
Net cash flows from financing activities – discontinued operations
(1 7)
Net cash flows from financing activities
(28 5)
(4 9 3)
Increase in cash and cash equivalents and bank overdrafts
86
16
Cash and cash equivalents and bank overdrafts at the beginning of the period
96
81
Currency translation differences
2
(1)
Cash and cash equivalents and bank overdrafts at the end of the period
24a
184
96
155
Financial Statements Investor InformationGovernanceStrategic Report
Notes to the Group
financial statements
1 Significant accounting policies
a) Basis of preparation
Currys plc (the ‘Company) is a public company limited by shares incorporated in the United Kingdom, which is registered in England
and Wales under the Companies Act 2006.
The consolidated financial statements have been prepared on a going concern basis in accordance with UK-adopted international
accounting standards.
The financial statements have been presented in Pound Sterling, based on the Group’s primary economic environment, and on
the historical cost convention except for the revaluation of certain financial instruments and defined benefit pension obligations,
as explained below. All amounts have been rounded to the nearest million (£m), unless otherwise stated.
Significant accounting policies have been included in the relevant notes to the financial statements to which the policies relate. Where
accounting policies are applied to the financial statements as a whole, they are detailed further below. Unless otherwise stated, the
accounting policies are the same as those which have been applied consistently to all periods presented and in previous financial periods.
Alternative performance measures (‘APMs’)
In addition to IFRS measures, the Group uses certain APMs that are considered to be additional informative measures of ongoing trading
performance of the Group and are consistent with how performance is measured internally. The APMs used by the Group in addition
to IFRS measures are included within the Glossary and Definitions section of this Annual Report. This includes further information on
the definitions, purpose, and reconciliation to IFRS measures of those APMs that are used for internal reporting and presented to the
Group’s Chief Operating Decision Maker (‘CODM’). The CODM has been determined to be the Board.
Going concern
Going concern is the basis of preparation of the financial statements that assumes an entity will remain in operation for a period
of at least 12 months from the date of approval of these financial statements.
In their consideration of going concern, the directors have reviewed the Group’s future cash forecasts and profit projections, which
are based on market data and past experience. In September 2024, Currys agreed a new Revolving Credit Facility of £525m with
a syndicate of six banks. The facility is bound by a Fixed Charge Cover Covenant Ratio of 1.50, covering testing periods across a
four-year window from September 2024.
As a result of the uncertainties surrounding the forecasts due to the current macroeconomic environment, the Group has also modelled
a severe but plausible downside scenario by applying a sales risk of 5% to all future years in the model, from May 2025/26 to April
2027/28. This sales risk can be offset with controllable mitigations across various operating expense line items and hence in this severe
but plausible downside scenario, the Group does not breach any of the Group’s facilities or banking covenants. Further, the Group has
numerous other mitigations available (in addition to those applied to the severe but plausible downside scenario) which are considered
controllable should sales drop below the severe but plausible downside, before requiring additional sources of financing in excess of
those that are committed. Such a scenario, and the sequence of events which could lead to it, is considered to be remote.
The directors are of the opinion that the Group’s forecasts and projections, which take into account reasonably possible changes in
trading performance including the impact of increased uncertainty and inflation in the wider economic environment, show that the Group
is able to operate within its current facilities and comply with its banking covenants for at least 12 months from the date of approval of
these financial statements. In arriving at their conclusion that the Group has adequate financial resources, the directors considered the
level of borrowings and facilities and that the Group has a robust policy towards liquidity and cash flow management.
For this reason, the Board considers it appropriate for the Company and the Group to adopt the going concern basis in preparing
the financial information. The long-term effect of macroeconomic factors is uncertain and should the impact on trading conditions be
more prolonged or severe than what the directors consider to be reasonably possible, the Group would need to implement additional
operational or financial measures.
b) Accounting convention and basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company
(its subsidiaries). Control is achieved where the Company has the power over the investee; is exposed, or has rights, to variable return
from its involvement with the investee; and has the ability to use its power to affect its returns.
Where necessary, adjustments are made to the financial statements of subsidiaries to bring the accounting policies used into line with
those used by the Group. All intercompany transactions and balances are eliminated on consolidation.
156 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
1 Significant accounting policies continued
c) Foreign currency translation and transactions
Foreign currency transactions
Transactions denominated in foreign currencies are translated to the Group’s presentational currency using the exchange rate at the
date of the transaction. The Group uses foreign exchange forward contracts to hedge material transactions denominated in foreign
currencies, as outlined in note 23. Foreign exchange differences arising are recognised in the Group’s income statement in the period in
which they arise.
Foreign currency translation
Material monetary assets and liabilities denominated in foreign currencies are hedged, mainly using forward foreign exchange contracts
to create matching liabilities and assets, and are translated at the rates prevailing at the balance sheet date.
The results of foreign operations are translated each month at the monthly rate, and their balance sheets are translated at the rates
prevailing at the balance sheet date. Goodwill and acquisition intangible assets are held in the currency of the operation to which they
relate. Exchange differences arising on the translation of net assets, goodwill and results of foreign operations are recognised in the
Group statement of other comprehensive income and are included in the Group’s translation reserve.
The principal exchange rates against Pound Sterling used in these financial statements are as follows:
Average
Closing
2025
2024
2025
2024
Euro
1.19
1.16
1.17
1.17
Norwegian Krone
13.89
13.42
13.82
13.78
Swedish Krona
13.52
13.41
12.82
13.67
US Dollar
1.28
1.26
1.33
1.25
d) Key sources of estimation uncertainty and critical accounting judgements
Critical accounting judgements and estimates used in the preparation of the financial statements are continually reviewed and revised
as necessary. Whilst every effort is made to ensure that such judgements and estimates are reasonable, by their nature they are
uncertain, and as such changes may have a material impact.
Key sources of estimation uncertainty
Defined benefit pension schemes
The surplus or deficit in the UK defined benefit pension scheme that is recognised through the consolidated statement of comprehensive
income and expense is subject to a number of assumptions and uncertainties. The calculated liabilities of the scheme are based on
assumptions regarding inflation rates, discount rates and member longevity. Such assumptions are based on actuarial advice and are
benchmarked against similar pension schemes. The Group receives details of invested assets from external valuation experts to value
these assets. The valuations closest to year end are used and the private investments are rolled forward to incorporate future investments
and distributions. Refer to note 19 for further information.
Impairment of non-financial assets – Goodwill
As required by IAS 36, goodwill is subject to impairment review on an annual basis and as such a full impairment review per IAS 36 using
the value in use (VIU) method has been undertaken during the period.
As a result of the impairment review, no impairments have been identified for the UK & Ireland where £1,329m of goodwill is allocated
or the Nordics where £922m of goodwill is allocated, and management do not consider that any reasonably possible changes in the
assumptions involved in the estimates will lead to a materially different outcome in the next financial period. Further details on the key
assumptions are included in note 8.
UK deferred tax asset
Deferred tax assets are only recognised by the Group to the extent that future taxable profits, which include the reversal of taxable
temporary differences, will be available against which deductible temporary differences can be utilised. On this basis, a net deferred
tax asset of £23m has been recognised in the UK in 2024/25, following the UK business’ improved trading performance and forecast
profitability, which is outlined further below.
The Group has a total potential UK deferred tax asset of £205m (excluding capital losses), relating primarily to unused capital
allowances, brought forward trading losses and its defined benefit pension scheme, that has been assessed for recoverability under
IAS 12. A full breakdown of potential deferred tax assets by category can be found in note 6c.
157
Financial Statements Investor InformationGovernanceStrategic Report
Management previously recognised a net £nil UK deferred tax asset in 2022/23 and 2023/24 on the basis of the prevailing
macroeconomic uncertainty at the time. Over this period and in 2024/25, the UK business has increased sales, improved gross margins
(through delivery of strategic initiatives, such as increased customer adoption of Services, and better end-to-end product modelling
analysis) and delivered substantial cost saving initiatives, resulting in better current and forecast profitability.
Due to the deferred tax asset originating in the recent past, and in light of the potential headwinds caused by UK legislative changes
that are difficult to predict into the future, management have taken an approach that provides a high degree of confidence in resuming
the recognition of the UK deferred tax asset and the £23m is recognised based on the taxable profits that are forecast to arise in the
2025/26 Budget year.
Should the time horizon for future taxable profits be increased to 3 years, which is a possibility in 2025/26 if UK profits continue to
materialise, then the deferred tax asset could increase materially to an amount of up to approximately £62m.
In making this assessment, management also considered the Group’s reasonable worst-case scenario that is modelled in its going
concern viability testing and provides a range of £13m to £36m over a 1 to 3 year time horizon. This scenario makes an assumption of
lower sales, offset with various risk mitigations (such as cost reductions) that management would implement in the event that such lower
sales materialised.
In measuring the deferred tax asset, management has reviewed the forecasts used for both going concern and viability assessment
and goodwill impairment testing and used the same underlying profit figures as a basis for the calculations.
Due to restrictions under UK tax rules which only enable the utilisation of brought forward tax losses against 50% of taxable profits over
£5m, it is unlikely that the total potential £205m deferred tax asset would fully unwind until several years after the Group’s business
plan, even in the event that the profits forecast in the Group’s business plan arose in perpetuity.
It should be noted that climate change is not expected to have a material impact on the Group’s performance (note 1a) and that
management does not build any other sensitivities into the Group’s goodwill impairment testing (note 8).
Critical accounting judgements
Taxation
The Group is subject to income taxes in a number of different jurisdictions and judgement is required in determining the appropriate
provision for transactions where the ultimate tax determination is uncertain. The Group recognises a provision when it is probable that an
obligation to pay tax will crystallise as a result of a past event. The quantum of provision recognised is based on the best information
available and has been assessed by in-house tax specialists, and where appropriate third-party taxation and legal advisors, and
represents the Group’s best estimate of the most likely outcome. Where the final outcome of such matters differs from the amounts
initially recorded, any differences will impact the income tax and deferred tax provisions in the period to which such determination is
made. Tax laws that apply to the Group’s businesses may be amended by the relevant authorities, for example as a result of changes
in fiscal circumstances or priorities. Such potential amendments and their application to the Group are monitored regularly and the
requirement for recognition of any liabilities (or changes in existing provisions) assessed where necessary.
The Group has recognised provisions in relation to uncertain tax positions of £51m at 3 May 2025 (2023/24: £50m) based on their most
recent weighted average probability of occurring. Due to the nature of the provisions recorded, the timing of the settlement of these
amounts remains uncertain. During the year the provision increased by £1m due to the further accrual of interest.
In relation to its uncertain tax positions, the Group continues to cooperate with HMRC in relation to open tax cases arising from pre-
merger legacy transactions in the Carphone Warehouse Group. One of these cases has been heard before the First Tier Tax Tribunal
and is currently being considered for further appeal. The Group has risk assessed that certain cases have a probable chance of
resulting in cash outflows to HMRC that are measured at £51m as at 3 May 2025 (comprising the amount of tax payable and interest
up to 3 May 2025) (2023/24: £50m). It should be noted that penalties of up to 30% could be applied to the principal amount tax
payable, but these have not been considered probable based on the status of the position with HMRC. The cases could ultimately
result in cash outflows of between £nil and £91m, depending upon their outcome.
Furthermore, certain other tax cases arising from pre-merger legacy transactions in the Carphone Warehouse Group have not been
considered probable to result in cash outflows to HMRC. This has been determined based on the strength of third-party legal advice
and therefore no provision on the Group’s balance sheet has been made. The potential range of tax exposures relating to this case is
estimated to be £nil – £321m excluding penalties (2023/24: £nil – £305m). Penalties could range from nil to 30% of the principal amount
of any tax. Any potential cash outflow would occur in greater than one year. This potential outflow has been disclosed as a contingent
liability within note 27 .
158 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
1 Significant accounting policies continued
e) Recent accounting developments
The Group has considered the following amendments to published standards that are effective for the Group for the financial period
beginning 28 April 2024 and concluded that they are either not relevant to the Group or that they do not have a significant impact on
the Group’s financial statements other than disclosures:
Amendments to IFRS 16 ‘Leases’ on Lease Liability in a Sale and Leaseback
Amendments to IAS 1 ‘Presentation of Financial Statements’ on Non-current Liabilities with Covenants
Amendments to IAS 7 and IFRS 7 – ‘Supplier Finance Arrangements‘
Amendments to IAS 12 ‘Income Taxes’ on International Tax Reform – Pillar Two Model Rules
The accounting policies for the Group have remained unchanged from those disclosed in the Annual Report for the period ended 27 April
2024. The Pillar Two Model rules were effective in the UK from 1 January 2024, but did not apply to the Group until the current accounting
period ended 3 May 2025. The rules have not had a material impact on the financial statements, which is outlined further in note 6.
The following standards and revisions will be effective for future periods:
Amendments to IAS 21 ‘The Effects of Changes in Foreign Exchange Rates’ on Lack of Exchangeability
Amendments to IFRS 9 ‘Financial Instruments’ and IFRS ‘Financial Instruments: Disclosures’ – Classification and Measurement of
Financial Instruments, Contracts Referencing Nature-dependent Electricity
IFRS 18 ‘Presentation and Disclosure in Financial Statements’
IFRS 19 ‘Subsidiaries without Public Accountability: Disclosures’
The impact of IFRS 18 ‘Presentation and Disclosure in Financial Statements’, which will become effective for the financial period ended
29 April 2028, and IFRS 9 ‘Financial Instruments’ and IFRS ‘Financial Instruments: Disclosures’ – Classification and Measurement of
Financial Instruments, Contracts Referencing Nature-dependent Electricity’, which will become effective for the financial period ended
1 May 2027, are still under assessment by the Group. The Group has considered the impact of the remaining above standards and
revisions and have concluded that they will not have a significant impact on the Group’s financial statements.
2 Segmental analysis
The Group’s operating segments reflect the segments routinely reviewed by the CODM used to manage performance and allocate
resources. This information is predominantly based on geographical areas which are either managed separately or have similar trading
characteristics.
The Group’s operating and reportable segments have been identified as follows:
UK & Ireland; comprises the operations of Currys, iD Mobile and B2B operations.
Nordics; operates both franchise and own stores in Norway, Sweden, Finland and Denmark with further franchise operations
in Iceland, Greenland and the Faroe Islands.
UK & Ireland and Nordics are involved in the sale of consumer electronics and mobile technology products and services, primarily
through stores or online channels.
Transactions between segments are on an arm’s length basis.
159
Financial Statements Investor InformationGovernanceStrategic Report
a) Segmental results
Period ended 3 May 2025
UK & Ireland Nordics Eliminations Total
£m £m £m £m
External revenue
5,286
3,420
8,706
Inter-segmental revenue
63
(63)
Total revenue
5,349
3,420
(63)
8,706
Profit before interest and tax
145
53
198
Finance income
11
Finance costs
(85)
Profit before tax on continuing operations
124
Depreciation and amortisation
(164)
(125)
(289)
Period ended 27 April 2024
UK & Ireland Nordics Eliminations Total
£m £m £m £m
External revenue
4,970
3,506
8,476
Inter-segmental revenue
53
(53)
Total revenue
5,023
3,506
(53)
8,476
Profit before interest and tax
88
29
117
Finance income
4
Finance costs
(93)
Profit before tax on continuing operations
28
Depreciation and amortisation
(163)
(136)
(299)
No individual customer represented more than 10% of the Group’s revenue within the current or preceding period.
b) Geographical information
Revenues are allocated to countries according to the entity’s country of domicile. Revenue by destination is not materially different
to that shown by domicile. Non-current assets exclude financial instruments and deferred tax assets.
Period ended 3 May 2025
Period ended 27 April 2024
UK Norway Sweden Other Total UK Norway Sweden Other Total
£m £m £m £m £m £m £m £m £m £m
Revenue
5,092
1,010
1,129
1,475
8,706
4,784
1,039
1,140
1,513
8,476
Non-current assets
1,915
445
463
542
3,365
1,992
449
399
587
3,427
160 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
3 Revenue and profit before interest and taxation
Accounting policies
Revenue primarily comprises sales of goods and services net of returns, expected returns and excluding sales taxes. Revenue
is measured based on the consideration to which the Group expects to be entitled in a contract with a customer and excludes
amounts collected on behalf of third parties. The Group recognises revenue when it transfers control of a product or service to a
customer. The following accounting policies are applied to the principal revenue generating activities in which the Group is engaged:
a) Sale of goods
Revenue from the sale of goods is recognised at the point of sale or, where later, upon delivery to the customer. Where
consideration is received, or receivable, in advance of the customer obtaining control and the performance obligations being
satisfied, a contract liability is recognised.
It is Group policy to grant customers the right to return their products within a defined period of time. As this does not represent a
separate performance obligation, the Group only recognises revenue to which it expects to be entitled. The Group uses the most
likely amount method to estimate the expected value of goods to be returned by customers exercising their rights in line with the
Group’s refund policy based on the prior period return rates.
A refund liability is recognised as a component of trade and other payables for the amount of variable consideration that
the Group does not expect to be entitled. A separate right to return asset is recognised within inventory to represent the right to
recover goods from customers on settlement of the refund liability. This is measured by reference to the former carrying amount
of the goods sold less any recoverability costs and decrease in value.
b) Commission Revenue – Network agreements
Revenue from network commissions is recognised on completion of the performance obligation under the contracts with the
Mobile Network Operator (‘MNO’). Over the life of these contracts the service provided by the Group to the MNO is the
procurement of connections to the MNO’s network.
The Group acts as an agent and earns a commission for the service provided to the MNO (‘network commission). Revenue is
recognised at the point the individual consumer signs a contract with the MNO. The level of network commission earned is based
on a share of the monthly payments made by the consumer to the MNO, including contractual monthly line rental payments together
with a share of ‘out-of-bundle’ spend, spend after the contractual term, and amounts due from customer upgrades performed
directly by the network.
The method of measuring the value of the revenue and contract asset in the month of connection is to estimate all future cash flows
that will be received from the network and discount these based on the expected timing of receipt. Transaction price is estimated
based on extensive historical evidence obtained from the network and an adjustment is made for expected and possible changes
in consumer behaviour including as a result of regulatory changes impacting the sector.
Revenue is only recognised to the extent that it is highly probable that a significant reversal in the amount of revenue recognised will
not occur. This is based on the best estimate of expected future trends.
c) Commission Revenue – Insurance
Insurance revenue relates to the sale of third-party insurance products. Sales commission received from third parties is recognised
when the insurance policies to which it relates are sold. Although there are no ongoing performance obligations, future commission
receivable can vary due to consumer behaviour, however, it is only recognised to the extent that it is highly probable that there will
not be a significant reversal of revenue. The Group acts as an agent and recognises a contract asset in relation to this revenue.
Any amount previously recognised as a contract asset is reclassified to trade receivables at the point in which it becomes billable
and is no longer conditioned on something other than the passage of time. Revenue from the provision of insurance administration
services is recognised over the life of the relevant policies when the Group’s performance obligations are satisfied.
d) Support services revenue – customer support agreements
Revenue earned from the sale of customer support agreements is recognised in full as the stand-ready performance obligations
are satisfied under the contracts with the customer. Where consideration is received in advance of the performance of the
obligations being satisfied, a contract liability is recognised. Due to the cancellation options and customer refund clauses, contract
terms have been assessed to either be monthly or a series of day-to-day contracts with revenue recognised respectively in the
month to which payment relates, or on a ‘straight-line’ basis.
161
Financial Statements Investor InformationGovernanceStrategic Report
e) Connectivity revenue
Connectivity represents revenue recognised through our Mobile Virtual Network Operator (‘MVNO’) where we are the principal
in the arrangement of providing handset and/or connectivity to the consumer. Transaction prices attributable to performance
obligations are calculated by allocating total contract revenue in the proportion to the standalone selling price (SSP) for each
performance obligation. The handset element is included within ‘Sale of goods’ and the connectivity element is recognised in
‘Connectivity revenue’.
Revenue is recognised either when the performance obligation in the contract has been performed at a point in time (provision
of handset at contract commencement) or ‘over time’ as control of the performance obligation is transferred to the customer
(provision of monthly connectivity service).
f) Other services revenue
Other services revenue, mainly comprising delivery and installation, is recognised when the obligation to the customer has
been fulfilled.
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Revenue
8,706
8,476
Cost of sales
(7,086)
(6,920)
Gross profit
1,620
1,556
Goodwill impairment
Operating expenses
(1,422)
(1,439)
Profit before interest and tax from continuing operations
198
117
The Group’s disaggregated revenues recognised under ‘Revenue from Contracts with Customers’ in accordance with IFRS 15 relates to the
following operating segments and revenue streams:
Period ended 3 May 2025
UK & Ireland Nordics Total
£m £m £m
Sale of goods
4,541
3,117
7,658
Commission revenue
173
161
334
Support services revenue
231
47
278
Connectivity revenue
202
202
Other services revenue
139
95
234
Total revenue from continuing operations
5,286
3,420
8,706
Period ended 27 April 2024
UK & Ireland Nordics Total
£m £m £m
Sale of goods
4,296
3,208
7,504
Commission revenue
178
165
343
Support services revenue
229
43
272
Connectivity revenue
134
134
Other services revenue
133
90
223
Total revenue from continuing operations
4,970
3,506
8,476
Revenue from commissions relates predominantly to network and insurance commissions which are further explained within the
accounting policies section above.
162 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
3 Revenue and profit before interest and taxation continued
Income received from suppliers such as volume rebates
The Group’s agreements with suppliers contain a price for units purchased as well as other rebates and discounts which are summarised
below:
Volume Rebates: This income is linked to purchases made from suppliers and is recognised as a reduction to cost of goods sold as
inventory is sold. Rebates that relate to inventory not sold are recognised within the value of inventory at the period end. Where an
agreement spans period ends, estimation is required regarding amounts to be recognised. Forecasts are used as well as historical data
in the estimation of the level of income recognised. Amounts are only recognised where the Group has a clear entitlement to the receipt
of the rebate and a reliable estimate can be made.
Customer discount support: This income is received from suppliers on a price per unit basis. The level of estimation is minimal as
amounts are recognised as a reduction to cost of goods sold based on the agreement terms and only once the item is sold.
Marketing income: This income is received in relation to marketing activities that are performed on behalf of suppliers. Marketing
income is recognised over the period as set out in the specific supplier agreements and is recognised as a reduction to cost of sales.
Supplier funding amounts that have been recognised and not invoiced are shown within accrued income on the balance sheet.
Cash inflows for supplier funding received are classified as operating cash flows.
Profit before interest and taxation for continuing operations is stated after charging/(crediting) the following:
Total Continuing Operations:
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Depreciation of property, plant & equipment
39
41
Depreciation of right-of-use assets
181
178
Impairment reversal of right-of-use assets
(1)
Amortisation of acquisition intangibles
23
23
Amortisation of other intangibles
46
57
Impairment of other intangibles
27
Impairment of inventory
54
60
Gain on disposal from property, plant & equipment
(1)
Cost of inventory recognised as an expense
6,639
6,311
Cash flow hedge amounts reclassified and reported in income statement
4
6
Net foreign exchange gains
(3)
Share-based payments expense
11
8
Other employee costs
893
847
Restructuring costs*
13
16
Regulatory (income)/costs*
(7)
13
* Restructuring and regulatory costs are further detailed within note A4 in the Glossary and Definitions section of this Annual Report
Auditor’s remuneration comprises the following:
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Fees payable to the Company’s Auditor for the audit of the Company’s annual accounts
0.1
0.1
Fees payable to the Company’s Auditor and its associates for the audit of the Company’s subsidiaries
2.2
2.1
Total audit fees
2.3
2.2
Audit-related assurance services:
Review of interim statement
0.2
0.2
Other assurance services
0.2
0.8
Total audit and audit-related assurance services
2.7
3.2
Total audit and non-audit fees
2.7
3.2
163
Financial Statements Investor InformationGovernanceStrategic Report
4 Employee costs and share-based payments
a) Employee costs
The aggregate remuneration recognised in the income statement is as follows:
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Salaries and performance bonuses
756
724
Social security costs
101
92
Other pension costs
36
31
893
847
Share-based payments
11
8
904
855
The average number of employees is:
Period ended Period ended
3 May 27 April
2025 2024
number number
UK & Ireland
14,792
14,972
Nordics
9,914
9,803
Greece
3,003
24 ,70 6
27,778
Compensation earned by key management, comprising the Board of Directors and Executive Committee, is as follows:
Period ended 3 May 2025
Period ended 27 April 2024
Board of Executive Board of Executive
Directors Committee Directors Committee
£m £m £m £m
Short-term employee benefits
4
5
4
4
Termination benefits
Share-based payments
2
2
1
2
6
7
5
6
Further information about individual directors’ remuneration, amounts related to long term incentive schemes, and pension contributions
is included in the audited information in the Remuneration Report. The gain on share options exercised by directors in the period was £1m
(2023/24: £1m).
b) Share-based payments
Accounting policies
Equity settled share-based payments are measured at fair value at the date of grant and expensed on a straight-line basis over
the vesting period, based on an estimate of the number of shares that will eventually vest. A Monte Carlo model is used to measure
fair value.
For all schemes, the number of options expected to vest is recalculated at each balance sheet date, based on expectations of
leavers prior to vesting. For schemes with internal performance criteria such as free cash flow, the number of options expected to
vest is also adjusted based on expectations of performance against target. No adjustment is made for expected performance
against market-based performance criteria such as TSR, because the likelihood that the performance criteria will be met is taken
into account when estimating the fair value of the award on the grant date. The movement in cumulative expense since the previous
balance sheet date is recognised in the income statement, with a corresponding entry in reserves.
164 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
4 Employee costs and share-based payments continued
(i) Share option schemes
The Group offers discretionary awards of nil-priced options under the Long-Term Incentive Plan (LTIP) to senior employees. Awards are
granted annually and will usually vest after three years subject to continued service. Some awards are also subject to the achievement
of performance conditions.
For awards granted during the periods ended 1 May 2021 and 30 April 2022 performance conditions are based on a combination
of relative TSR performance against a bespoke comparator Group of 22 European Special Line Retailers and other comparable
companies and cumulative free cash flow. For awards granted during the period ended 29 April 2023, performance conditions are
based on a combination of relative TSR performance against the constituents of the FTSE 250 at the end of the performance period
and cumulative free cash flow. For awards granted during the periods ended 27 April 2024 and 3 May 2025, performance conditions
are based on a combination of relative TSR performance against the constituents of the FTSE 250 at the end of the performance
period, cumulative free cash flow and earnings per share.
In February 2019, the Group launched the Colleague Shareholder Award which granted every permanent colleague with 12 months
service at least £1,000 of options which vest after three years. These awards were not subject to performance conditions.
The following table summarises the number and weighted average exercise price (‘WAEP’) of share options for these schemes:
Period ended 3 May 2025
Period ended 27 April 2024
Number WAEP Number WAEP
m £ m £
Outstanding at the beginning of the period
88
82
Granted during the period
30
36
Forfeited during the period
(18)
(20)
Exercised during the period
(2)
(10)
Outstanding at the end of the period
98
88
Exercisable at the end of the period
3
4
Period ended Period ended
3 May 27 April
2025 2024
Weighted average market price of options exercised in the period
£0.87
£0.50
Weighted average remaining contractual life of awards outstanding
8.1 yrs
8.4 yrs
Exercise price for options outstanding
£nil
£nil
(ii) SAYE scheme
The Group has SAYE schemes which allow participants to save up to £500 per month for either three or five years. At the end of the
savings period, participants can purchase shares in the Company based on a discounted share price determined at the commencement
of the scheme.
The following table summarises the number and WAEP of share options for these schemes:
Period ended 3 May 2025
Period ended 27 April 2024
Number WAEP Number WAEP
m £ m £
Outstanding at the beginning of the period
32
0.45
24
0.66
Granted during the period
9
0.73
25
0.39
Exercised during the period
Forfeited during period
(4)
0.61
(17)
0.65
Outstanding at the end of the period
37
0.50
32
0.45
Exercisable at the end of the period
0.48
0.68
Period ended Period ended
3 May 27 April
2025 2024
Weighted average market price of options exercised in the period
£0.85
£nil
Weighted average remaining contractual life of awards outstanding
2.6 yrs
3.2 yrs
Range of exercise prices for options outstanding
£0.39 – £0.93
£0.39 – £0.97
165
Financial Statements Investor InformationGovernanceStrategic Report
(iii) Fair value model
The fair value of options was estimated at the date of grant using a Monte Carlo model. The model combines the market price of
a share at the date of grant with the probability of meeting performance criteria, based on the historical performance of the Group.
The weighted average fair value of options granted during the period was £0.60 (2023/24: £0.41). The following table lists the inputs
to the model:
Period ended Period ended
3 May 27 April
2025 2024
Exercise price
£nil – £0.73
£nil – £0.39
Dividend yield
0% – 2.9%
0% – 2.5%
Historical and expected volatility
40% – 43%
43%
Expected option life
4 – 10 yrs
4 – 10 yrs
Weighted average share price
£0.83
£0.60
The expected volatility reflects the assumption that the historical volatility is indicative of future trends.
(iv) Charge to the income statement and entries in reserves
During the period ended 3 May 2025, the Group recognised a non-cash accounting charge to the income statement of £11m
(2023/24: £8m) in respect of equity-settled share-based payments, with a corresponding credit through reserves.
c) Employee Benefit Trust (EBT’)
3 May 2025
27 April 2024
Market Nominal Market Nominal
value value Number value value Number
£m £m m £m £m m
Investment in own shares
68
0.1
59
26
42
Maximum number of shares held during the period
51
0.1
59
20
43
The number of shares held by the EBT remain held for potential awards under outstanding plans. The costs of administering the EBT are
charged to the income statement in the period to which they relate. Investments in own shares are recorded at cost and are recognised
directly in equity within other reserves as disclosed in note 20b.
The EBT acquired 19m (2023/24: 25m) of the Company’s shares during the period ended 3 May 2025 via market purchases for cash
consideration of £15m (2023/24: £12m). During the period the EBT subsequently issued 2m (2023/24: 10m) ordinary shares to employees
to satisfy share awards. These shares were held at a cost of £2m (2023/24: £10m).
The EBT has waived rights to receive dividends and agrees to abstain from exercising their right to vote. The shares have not been
allocated to specific schemes as further disclosed in the Directors’ Report. At 3 May 2025, the EBT held 5.2% (2023/24: 3.7%) of
the issued share capital of the Company.
166 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
5 Net finance costs
Accounting policies
Net finance costs comprise both finance income and finance costs. Finance income for financial assets and finance costs for
financial liabilities that are measured at amortised cost is calculated using the effective interest method.
Finance income includes income on cash and cash equivalents and income on the unwind of the network commission contract
assets and receivables as further disclosed in note 13. Finance costs include interest costs in relation to financial liabilities, including
lease liabilities which represent the unwind of the discount rate applied at the commencement date of the lease, and finance costs
related to the Group’s defined benefit pension obligation.
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Unwind of discounts on trade and other receivables
5
4
Other interest income
6
-
Finance income
11
4
Interest on bank overdrafts, loans and borrowings
(9)
(21)
Interest expense on lease liabilities
(56)
(59)
Net interest on defined benefit pension obligations
(8)
(11)
Amortisation of facility fees
(4)
(2)
Intercompany interest
(3)
Other interest (expense)/income
(8)
3
Finance costs
(85)
(93)
Total net finance costs
(74)
(89)
All finance costs in the above table represent interest costs of financial liabilities and assets, other than amortisation of facility fees
which represent non-financial assets and net interest on defined benefit pension obligations.
6 Tax
Accounting policies
Current tax
Current tax is provided at amounts expected to be paid or recovered using the prevailing tax rates and laws that have been
enacted or substantively enacted by the balance sheet date and adjusted for any tax payable in respect of previous periods.
Deferred tax
Deferred tax liabilities are recognised for all temporary differences between the carrying amount of an asset or liability in the
balance sheet and the tax base value and represent tax payable in future periods. Deferred tax assets are recognised to the
extent that it is probable that taxable profits will be available against which deductible temporary differences can be utilised.
Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, except where the
Group is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse
in the foreseeable future. No provision is made for tax that would have been payable on the distribution of retained profits of
overseas subsidiaries or associated undertakings where it has been determined that these profits will not be distributed in the
foreseeable future.
Current and deferred tax is recognised in the income statement except where it relates to an item recognised directly in other
comprehensive income or reserves, in which case it is recognised directly in other comprehensive income or reserves as appropriate.
Deferred tax is measured at the average tax rates that are expected to apply in the periods in which the timing differences are
expected to reverse, based on tax rates and laws that have been enacted, or substantively enacted, by the balance sheet date.
Deferred tax assets and liabilities are offset against each other when they relate to income taxes levied by the same tax jurisdiction
and when the Group intends to settle its current tax assets and liabilities on a net basis. Deferred tax balances are not discounted.
167
Financial Statements Investor InformationGovernanceStrategic Report
a) Tax expense
The income tax charge comprises:
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Current tax
UK corporation tax at 25% (2023/24: 25%)
11
7
Overseas tax
6
5
17
12
Adjustments made in respect of prior periods:
UK corporation tax
(4)
Overseas tax
(1)
(5)
Total current tax
17
7
Deferred tax
UK corporation tax
(2)
(2)
Overseas tax
1
(4)
(1)
(6)
Adjustments in respect of prior periods:
UK corporation tax
Overseas tax
Total deferred tax
(1)
(6)
Total tax charge
16
1
b) Reconciliation of standard to actual (effective) tax rate
The principal differences between the total tax charge shown above and the amount calculated by applying the standard rate
of UK corporation tax to profit/(loss) before taxation are as follows:
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Profit before taxation
124
28
Tax at UK statutory rate of 25% (2023/24: 25%)
31
7
Items attracting no tax relief or liability
(i)
1
2
Recognition of UK deferred tax asset
(ii)
(2)
Movement in unprovided deferred tax
(iii)
(13)
(4)
Differences in effective overseas tax rates
(1)
Other tax adjustments
1
Adjustments in respect of prior periods
(iv)
(5)
Total tax charge
16
1
(i) Items attracting no tax relief or liability relate mainly to non-deductible expenditure, including non-qualifying depreciation.
(ii) As described in note 1d, the Group recognised a UK deferred tax asset of £23m, of which £2m was credited to the income statement (mainly in relation to tax losses),
£17m was credited to other comprehensive income (mainly in relation to it’s defined benefit pension scheme) and £4m was credited directly to equity (in relation to equity
settled share-based payments). These amounts relate to the deductible temporary differences that are expected to reverse in the next year (see also note 6c below).
(iii) The Group utilised accelerated capital allowances to shelter its taxable profits arising in the period ended 3 May 2025. As no deferred tax asset was recognised on
brought forward deductible temporary differences, this gives rise to a reconciling item that reduces the effective tax rate for the year. Following the partial recognition
of a UK deferred tax asset during the year ended 3 May 2025, to the extent that future taxable profits are sheltered by the utilisation of recognised deferred tax assets,
this will not give rise to a reconciling difference in the future.
(iv) The provisions for uncertain tax positions relating to the legacy Carphone Warehouse tax cases outlined in note 1d were remeasured during the prior period.
168 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
6 Tax continued
c) Deferred tax
Accelerated Retirement Losses Other
capital benefit carried temporary
allowances obligations forward differences Total
£m £m £m £m £m
At 29 April 2023
(26)
6
11
17
8
Sale of Greece business
(4)
(4)
(Charged)/credited directly to income statement
5
1
6
(Charged) to equity
(1)
(1)
(2)
At 27 April 2024
(21)
5
12
12
8
(Charged)/credited directly to income statement
(4)
5
1
Credited to other comprehensive income
17
2
19
Credited directly to equity
4
4
At 3 May 2025
(21)
22
8
23
32
The net deferred tax asset has increased by £24m in the year, which mainly relates to the partial recognition of a UK deferred tax asset
as described in note 1d.
The credit to equity of £23m in 2024/25 primarily relates to this deferred tax asset recognition and is in relation to the Group’s defined
benefit pension liability, for which tax deductions are available in the period that cash contributions are made into the scheme.
Deferred tax comprises the following gross balances:
3 May 27 April
2025 2024
£m £m
Deferred tax assets
148
127
Deferred tax liabilities
(116)
(119)
32
8
Analysis of deferred tax relating to items (charged)/credited to equity in the period:
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Defined benefit pension schemes
17
(1)
Other temporary differences
6
(1)
23
(2)
The Group recognised a UK deferred tax asset of £23m, of which £2m was credited to the income statement (mainly in relation to tax
losses) and £21m credited to equity (mainly in relation to it’s defined benefit pension scheme). These amounts relate to the deductible
temporary differences that are expected to reverse in the next year.
Following this UK deferred tax asset recognition, the Group has total unrecognised deferred tax assets relating to gross tax losses of
£1,505m (2023/24: £1,515m) of which £1,484m relates to the UK (2023/24: £1,494m). £1,095m (2023/24: £1,095m) of these losses relate
to carried forward capital losses in the legacy Dixons Group. The balance of the losses relates to carried forward trading losses,
principally due to the losses realised in the Carphone Warehouse business in the UK.
A deferred tax asset has not been recognised in respect of accelerated capital allowances (£279m), trading losses (£410m), other
deductible temporary differences (£65m) and pension contributions (£11m) to the extent that they exceed the Group’s taxable
temporary differences in the UK or where they are trapped in overseas entities with no future prospect of utilisation.
d) Amendments to IAS 12 – Pillar 2 Model rules
UK legislation in relation to the OECD’s Pillar 2 Model rules was effective from 1 January 2024 and applied to the Group for the first time
for the accounting period ended 3 May 2025. Management have calculated the Group’s Pillar 2 Income Taxes position and does not
expect a liability to arise for the year. For future periods, a material exposure is similarly not expected to arise on the basis that the
effective tax rates in the jurisdictions that it operates are above 15%.
The Group has applied the exemption in the amendments to IAS 12 and has neither recognised nor disclosed information about
deferred tax assets or liabilities relating to Pillar 2 Income Taxes.
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Financial Statements Investor InformationGovernanceStrategic Report
7 Earnings per share
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Profit for the period attributable to equity shareholders – continued operations
108
27
Profit for the period attributable to equity shareholders – discontinued operations
138
Profit for the period – total
108
165
Million
Million
Weighted average number of shares
Average shares in issue
1,133
1,133
Less average holding by Group EBT shares held by Company
(52)
(27)
For basic earnings per share
1,081
1,106
Dilutive effect of share options and other incentive schemes
51
22
For diluted earnings per share
1,132
1,128
Pence
Pence
Earnings per share
Basic earnings per share – continuing operations
10.0
2.4
Diluted earnings per share – continuing operations
9.5
2.4
Basic earnings per share – discontinued operations
12.5
Diluted earnings per share – discontinued operations
12.2
Basic earnings per share – total
10.0
14.9
Diluted earnings per share – total
9.5
14.6
170 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
8 Goodwill
Accounting policies
On acquisition of a subsidiary or associate, the fair value of the consideration is allocated between the identifiable net tangible
and intangible assets and liabilities on a fair value basis, with any excess consideration representing goodwill. At the acquisition
date, goodwill is allocated to each Group of cash-generating units (‘CGUs’) expected to benefit from the combination and held
in the currency of the operations to which the goodwill relates.
Goodwill is not amortised, but is assessed annually for impairment, or more frequently where there is an indication that goodwill
may be impaired. Impairment is assessed by measuring the recoverable amount of the Group of CGUs to which the goodwill relates,
at the level at which this is monitored by management. The recoverable amount is calculated as the value in use (VIU) of each
CGU, which is represented by the discounted future cash flows. Where the carrying amount of goodwill exceeds the VIU calculated,
an impairment charge is recognised in the income statement.
On disposal of subsidiary undertakings and businesses, the relevant goodwill is included in the calculation of the profit or loss on
disposal.
Cost £m
At 29 April 2023
3,006
Foreign exchange
(33)
At 27 April 2024
2,973
Foreign exchange
14
At 3 May 2025
2,987
Accumulated impairment £m
At 29 April 2023 and 27 April 2024
(736)
Impairment
At 3 May 2025
(736)
Carrying amount £m
At 29 April 2023
2,270
At 27 April 2024
2,237
At 3 May 2025
2,251
An impairment review has been performed as described in note 8b below, which identified no impairment charge for the current period
(2023/24: £nil) recorded against the goodwill of the UK & Ireland CGU or the Nordics CGU.
a) Carrying value of goodwill
The components of goodwill comprise the following businesses:
3 May 27 April
2025 2024
£m £m
UK & Ireland
1,329
1,329
Nordics
922
908
2,251
2,237
b) Goodwill impairment testing
As required by IAS 36, goodwill is subject to impairment review on an annual basis and as such an impairment review has been undertaken
during the period ended 3 May 2025. As a result of the review, no impairment has been identified for the current or prior period. The testing
methodology is described below.
Key assumptions
The key assumptions used in calculating VIU are:
i. management’s sales and costs projections;
ii. the long-term growth rate beyond the plan period; and
iii. the pre-tax discount rate.
171
Financial Statements Investor InformationGovernanceStrategic Report
The long-term sales and cost projections are based on the Board approved three-year strategic plan. The projections consider
the outlook for addressable markets and the relative performance of competitors, together with management’s views on the future
achievable growth in market share and impact of the committed initiatives, including the Group’s commitment to long-term sustainability
targets and the initiatives being undertaken to mitigate physical and transitional climate change risks as detailed on page 42 of this
report. The likely impact of climate change on discounted cash flows has been assessed as immaterial. In forming these projections,
management draws on past experience as a measure to forecast future performance. The cash flows include ongoing capital
expenditure required to maintain the store network and e-commerce channels in order to operate the omnichannel businesses and
to compete in their respective markets, as well as any planned capital investment required to achieve the Group’s net zero targets.
A key component in determining the expected cash flows is the forecast operating profit in 2027/28, which drives the terminal value
in the VIU calculation. The compound annual growth rate in sales and costs can rise as well as fall year-on-year depending not only
on the year three targets, but also on the current financial year base.
Other key assumptions comprise the long-term growth rate and pre-tax discount rate. Growth rates used were derived from third-party
long-term growth rate forecasts and are based on the GDP growth rate for the territories in which the businesses operate. The pre-tax
rates have been derived from the post-tax weighted average cost of capital (WACC’) for each CGU, using the capital asset pricing
model, the inputs of which include a country risk-free rate, equity risk premium, Group size premium and a risk adjustment (beta), and has
been calculated by reference to an industry peer Group of quoted companies. The pre-tax rates applied to the forecast cash flows
are based on a risk-free rate of interest appropriate to the geographic location of the cash flows related to the asset being tested.
The risks specific to the asset are reflected as an adjustment to the future estimated cash flows.
The value attributed to these assumptions for the most significant components of goodwill are as follows:
3 May 2025
27 April 2024
Compound Compound Compound Compound
annual annual Long-term Pre-tax annual annual Long-term Pre-tax
growth in growth in growth discount growth in growth in growth discount
sales costs rate rate sales costs rate rate
UK & Ireland
1.9%
1.8%
1.5%
10.4%
1.9%
1.7%
1.5%
11.9%
Nordics
0.7%
0.4%
1.7%
9.2%
4.2%
3.8%
1.7%
10.2%
In line with the assumptions noted above the Group undertook an impairment review of both the UK & Ireland and Nordic CGUs at the
period end, prepared using the methodology required by IAS 36. This reflected headroom from the VIU above the carrying value of the
CGU carrying value of the UK & Ireland and Nordics CGUs. In accordance with IFRIC 10, any impairment recognised in prior periods has
not been reversed.
c) Goodwill impairment sensitivity analysis
Management do not consider that any reasonably possible changes in the key assumptions would cause the carrying amounts of the
CGUs to exceed their VIU and therefore a sensitivity analysis has not been disclosed.
172 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
9 Intangible assets
Accounting policies
Acquisition intangibles
Acquisition intangibles comprise brand names and customer relationships purchased as part of acquisitions of businesses and are
capitalised and amortised over their useful economic lives on a straight-line basis. These intangible assets are stated at cost less
accumulated amortisation and, where appropriate, provision for impairment in value or estimated loss on disposal. Amortisation is
provided to write off the cost of assets on a straight-line basis as follows:
Brands 7.0% – 13.3% per annum
Customer relationships 13.3% per annum
This amortisation is included in the income statement as an administrative expense and, as further described in note A4 in the
Glossary and Definitions section of this Annual Report, this is recognised as an adjusting item.
Software and licences
Software and licences include costs incurred to acquire the assets as well as internal infrastructure and design costs incurred in the
development of software in order to bring the assets into use.
Internally generated software is recognised as an intangible asset only if it can be separately identified, it is probable that
the asset will generate future economic benefits which exceed one year, and the development cost can be measured reliably.
Where these conditions are not met, development expenditure is recognised as an expense in the period in which it is incurred.
Costs associated with maintaining computer software are recognised as an expense as incurred unless they increase the future
economic benefits of the asset, in which case they are capitalised.
The expenditure capitalised includes the cost of materials and incremental direct labour. Subsequent expenditure is capitalised
only when it increases the future economic benefits embodied in the specific asset to which it relates.
Software is stated at cost less accumulated amortisation and, where appropriate, provision for impairment in value or estimated
loss on disposal. Amortisation is provided and recorded in administrative expenses to write off the cost of assets on a straight-line
basis as follows:
Software and licences 10.0% – 33.3% per annum
Intangible assets are assessed on an ongoing basis to determine whether circumstances exist that could lead to the conclusion
that the net book value is not supportable. Where assets are to be taken out of use, an impairment charge is levied. Where the
intangible assets form part of a separate CGU, such as a store or business unit, and business indicators exist which could lead to
the conclusions that the net book value is not supportable, the recoverable amount of the CGU is determined by calculating its
VIU. The VIU is calculated by applying discounted cash flow modelling to management’s projection of future profitability and any
impairment is determined by comparing the net book value with the VIU.
Cloud software licence agreements
Licence agreements to use cloud software are treated as service contracts and expensed in the consolidated income statement,
unless the Group has both a contractual right to take possession of the software at any time without significant penalty, and the
ability to run the software independently of the host vendor. In such cases the licence agreement is capitalised as software within
intangible assets. Costs to configure or customise a cloud software licence are expensed alongside the related service contract in
the consolidated income statement, unless they create a separately identifiable resource controlled by the Group, in which case
they are capitalised.
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Financial Statements Investor InformationGovernanceStrategic Report
Acquisition intangibles
Customer Software and
Brands relationships Sub-total licences Total
£m £m £m £m £m
Balance at 27 April 2024
115
115
131
246
Additions
26
26
Amortisation
(23)
(23)
(46)
(69)
Foreign exchange
1
1
1
Balance at 3 May 2025
93
93
111
204
Cost
367
73
440
500
940
Accumulated amortisation and impairment losses
(274)
(73)
(347)
(389)
(736)
Balance at 3 May 2025
93
93
111
204
Included in net book value as at 3 May 2025
Assets under construction
7
7
Acquisition intangibles
Customer Software and
Brands relationships Sub-total licences Total
£m £m £m £m £m
Balance at 29 April 2023
139
139
211
350
Additions
23
23
Amortisation
(23)
(23)
(61)
(84)
Disposed with subsidiary
(14)
(14)
Impairment
(27)
(27)
Foreign exchange
(1)
(1)
(1)
(2)
Balance at 27 April 2024
115
115
131
246
Cost
366
73
439
549
988
Accumulated amortisation and impairment losses
(251)
(73)
(324)
(41 8)
( 742)
Balance at 27 April 2024
115
115
131
246
Included in net book value as at 27 April 2024
Assets under construction
6
6
During the prior period ended 27 April 2024, impairment charges of £16m were recognised on software assets in the Nordics segment
with a view to achieving long-term efficiencies with alternative assets. In addition, £11m of impairments were recognised on software in
the UK & Ireland segment which had become obsolete due to system replacements and strategic reviews that took place in the period.
No impairments were recognised in relation to intangible assets in the current period.
Further information on the impairments recognised in the prior period is disclosed in note A4 in the Glossary and Definitions section of this
Annual Report.
Individually material intangible assets
Brands are included in intangible assets and are considered individually material to the financial statements. The primary intangible
assets, their net book values and remaining amortisation periods are as follows:
3 May 2025
27 April 2024
Remaining Remaining
amortisation amortisation
Net book value period Net book value period
£m Periods £m Periods
Currys
48
5
60
6
Elgiganten
21
5
25
6
Elkjøp
13
5
16
6
Gigantti
11
5
14
6
174 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
10 Property, plant & equipment
Accounting policies
Property, plant & equipment are stated at historical cost less accumulated depreciation and any accumulated impairment losses.
Assets under construction are held at cost less any accumulated impairment losses. Cost includes the original purchase price of
the asset, costs attributable to bringing the asset to the location and condition necessary for intended use and any capitalised
borrowing costs. Subsequent expenditure is capitalised only when it increases the future economic benefits embodied in the
specific asset to which it relates while maintenance related costs are recognised in the income statement when incurred.
With the exception of land, depreciation is provided to write off the cost of the assets over their expected useful lives from the date
the asset was brought into use or capable of being used on a straight-line basis. Rates applied to different classes of property,
plant & equipment are as below. Useful lives have been reviewed with consideration to the impacts of climate change and no
material impact has been identified.
Land and buildings 1.7% – 4.0% per annum
Fixtures, fittings and other equipment 10.0% – 33.3% per annum
Property, plant & equipment are assessed on an ongoing basis to determine whether circumstances exist that could lead to the
conclusion that the net book value is not supportable. Where assets are to be taken out of use, an impairment charge is levied.
Where the property, plant & equipment form part of a separate CGU, such as a store, and business indicators exist which could
lead to the conclusions that the net book value is not supportable, the recoverable amount of the CGU is determined by
calculating its VIU. The VIU in use is calculated by applying discounted cash flow modelling to management’s projection of
future profitability and any impairment is determined by comparing the net book value with the VIU.
Fixtures, fittings
Land and and other
buildings equipment Total
£m £m £m
Balance at 27 April 2024
43
68
111
Additions
15
38
53
Disposals
(1)
(1)
Depreciation
(11)
(28)
(39)
Foreign exchange
1
1
Balance as at 3 May 2025
47
78
125
Cost
124
577
701
Accumulated depreciation
(77)
(499)
(576)
Balance as at 3 May 2025
47
78
125
Included in net book value as at 3 May 2025
Assets under construction
12
12
Fixtures, fittings
Land and and other
buildings equipment Total
£m £m £m
Balance at 29 April 2023
62
93
155
Additions
8
22
30
Disposals
(1)
(1)
(2)
Depreciation
(13)
(33)
(46)
Disposed with subsidiary
(12)
(11)
(23)
Foreign exchange
(1)
(2)
(3)
Balance as at 27 April 2024
43
68
111
Cost
112
544
656
Accumulated depreciation
(69)
(476)
(545)
Balance as at 27 April 2024
43
68
111
Included in net book value as at 27 April 2024
Assets under construction
10
10
175
Financial Statements Investor InformationGovernanceStrategic Report
11 Right-of-use assets
Accounting policies
Right-of-use assets are recognised at the commencement of the lease, when the underlying asset becomes available for use,
and comprises the initial measurement of the corresponding lease liability, lease payments made at or before the commencement
date, any initial direct costs less any lease incentives received upon initial recognition. They are subsequently measured at cost less
accumulated depreciation and impairment losses and adjusted for any subsequent remeasurement of lease liabilities.
Right-of-use assets are depreciated on a straight-line basis over the shorter period of lease term and useful life of the
underlying asset.
Variable rents that do not depend on an index or rate are not included in the measurement of the lease liability and the
right-of-use asset. The related payments are recognised as an expense in the period in which the event or condition that triggers
those payments occurs.
Land and Vehicles and
buildings equipment Total
£m £m £m
Balance at 27 April 2024
779
20
799
Additions
145
3
148
Depreciation
(171)
(10)
(181)
Disposals
(13)
(13)
Foreign exchange
8
8
Balance as at 3 May 2025
748
13
761
Cost
1,513
64
1,577
Accumulated depreciation
(765)
(51)
(816)
Balance as at 3 May 2025
748
13
761
Land and Vehicles and
buildings equipment Total
£m £m £m
Balance at 29 April 2023
967
28
995
Additions
86
5
91
Depreciation
(182)
(11)
(193)
Disposals
(6)
(6)
Disposed with subsidiary
(70)
(2)
(72)
Impairment reversal
1
1
Foreign exchange
(17)
(17)
Balance as at 27 April 2024
779
20
799
Cost
1,433
62
1,495
Accumulated depreciation
(6 54)
(4 2)
(696)
Balance as at 27 April 2024
779
20
799
12 Inventory
Accounting policies
Inventories are stated at the lower of cost and net realisable value, and on a weighted average cost basis. Cost comprises direct
purchase cost and those overheads that have been incurred in bringing the inventories to their present location and condition,
less any attributable discounts and income received from suppliers in respect of that inventory. Net realisable value is based
on estimated selling price, less further costs expected to be incurred on disposal. Provision is made for obsolete, slow moving or
defective items where appropriate.
Certain purchases of inventories may be subject to cash flow hedges to address foreign exchange risk. Where this is the case a basis
adjustment is made; the initial cost of hedged inventory is adjusted by the associated gain or loss transferred from the cash flow
hedge reserve.
3 May 27 April
2025 2024
£m £m
Finished goods and goods for resale
1,037
1,034
176 Currys plc Annual Report & Accounts 2024/25
Notes to the Group
financial statements continued
13 Trade and other receivables
Accounting policies
Trade receivables are initially measured at their transaction price. Where there is a significant financing component, trade and
other receivables are discounted at contract inception using a discount rate that is at an arm’s length basis and such that would be
reflected in a separate financing transaction between the Group and the customer. Other receivables are initially measured at fair
value plus transaction costs that are directly attributable to the acquisition or issue of the financial asset. Subsequently, trade and
other receivables are measured at amortised cost. The loss allowance for trade receivables, accrued income and contract assets
is measured using the simplified approach (lifetime expected credit losses). Loss allowance for other debtors is measured using
12-month expected credit losses unless there is a significant increase in credit risk and then the loss allowance is measured using
lifetime expected credit losses. See note 23 for further disclosures.
3 May 27 April
2025 2024
£m £m
Trade receivables
227
227
Less expected credit loss allowances
(22)
(22)
205
205
Contract assets
38
58
Prepayments
75
68
Other receivables
27
17
Accrued income
440
369
785
717
Non-current
100
101
Current
685
616
785
717
The majority of trade and other receivables are non-interest bearing. Non-current receivables mainly comprise commission receivable
on sales.
Included with the accrued income balance is accrued supplier income of £186m (2023/24: £166m) and accrued MVNO revenue of
£230m (2023/24: £187m).
As set out in the table below, adjustments are made in the trade receivables balance for expected credit loss allowances.
3 May 2025
27 April 2024
Expected Expected
Gross trade credit loss Net trade Gross trade credit loss Net trade
receivables allowances receivables receivables allowances receivables
£m £m £m £m £m £m
Ageing of gross trade receivables and
expected credit loss allowances:
Not yet due
152
(2)
150
150
(2)
148
Past due:
Under two months
24
(1)
23
31
(2)
29
Two to four months
8
(1)
7
13
(2)
11
Over four months
43
(18)
25
33
(16)
17
75
(20)
55
77
(20)
57
227
(22)
205
227
(22)
205
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Financial Statements Investor InformationGovernanceStrategic Report
Movements in the expected credit loss allowances for trade receivables is as follows:
3 May 27 April
2025 2024
£m £m
Opening balance
(22)
(27)
Charged to the income statement
(2)
(1)
Receivables written off as irrecoverable
1
5
Amounts recovered during the period
1
Disposal of business
1
Closing balance
(22)
(22)
Management also consider the counterparty risk relating to its accrued income balance, which comprises amounts where the Group
has fulfilled its performance obligations but not yet invoiced the customer. The amounts are primarily due from large multinationals and
blue chip companies and hence the loss allowances made are not material. Further details with regards to trade receivables credit risk
are included in note 23.
Contract assets
3 May 27 April
2025 2024
£m £m
Insurance commission contract assets
1
2
Network commission contract assets
37
56
38
58
The Group recognises contract assets where the performance obligations have been met but the right to consideration from the
customer is conditional on something other than the passage of time. This occurs on both insurance commission revenue and network
commission revenue as detailed in the accounting policies in note 3.
Upon the initial recognition of revenue from contracts with customers, the Group considers the risk profile for amounts due from network
and insurance customers based on historical experience and forward-looking information in accordance with IFRS 15. As such, credit
risk is factored into the initial recognition of revenue, while contract assets are adjusted at each reporting date to reflect the future
expected value. Therefore, no further expected credit loss is recognised as it is included within the initial measurement of the Group’s
contract assets. Further information is disclosed in note 23, while additional information on the measurement of expected consideration
is detailed below.
Network commission contract assets and receivables
As described in the accounting policies in note 3, the revenue earned by the Group for the acquisition of consumers on behalf of the
third-party network operator is subject to variable consideration. Some consideration is paid by the MNO at the time of connection
with the remainder paid over the duration of the consumer’s contractual relationship, which is usually between 1 and 5 years. Whilst
the underlying contract with the consumer predominately constitutes a fixed monthly value, variability arises due to future expected
behaviour of such consumers after the point of connection.
Under IFRS 15: ‘Revenue from Contracts with Customers’ the Group only recognises revenue to the extent that it is highly probable that
there will not be a significant reversal in the future. In determining the amount of revenue to recognise, the Group estimates the amount
that it expects to receive in respect of each consumer based on historical trends and anticipated changes in consumer behaviour.
A discounted cash flow methodology is used to measure the expected consideration, by estimating all future cash flows that will be
received from the MNO and discounting these based on the timing of receipt. Having estimated the expected consideration, the Group
applies a constraint to reduce it to a level where any future significant reversal of revenue would be considered highly improbable.
In the period ended 3 May 2025, £134m (2023/24: £150m) of revenue was recognised in relation to the contract with the MNO, of which
£9m (2023/24: £14m) related to performance obligations satisfied in previous periods due to changes in the estimated transaction
price, including CPI uplift on prior period transactions and other amounts settled by the MNO. Cash receipts from the MNO against
the contract asset balance were £158m (2023/24: £204m). Payment terms with the MNO are based on a mix of cash received upon
connection and future payments as the MNO receives monthly instalments from end consumers over the life of the consumer contract.
Once amounts are invoiced to the MNO, the invoiced balance is recognised in trade receivables rather than accrued income. Increases
in the asset balance in relation to discounting were £4m (2023/24: £4m), which reflects an increase in the present value of the asset due
to passage of time since initial recognition, and for which a corresponding credit is recognised in finance income in the income statement.
178 Currys plc Annual Report & Accounts 2024/25
14 Cash and cash equivalents
Accounting policies
Cash and cash equivalents are classified as held at amortised cost, comprising cash at bank and in hand, bank overdrafts and
short-term highly liquid deposits which have an original maturity of less than three months, are available on demand and are subject
to an insignificant risk of changes in value. Bank overdrafts, which form part of cash and cash equivalents for the purpose of the
cash flow statement, are shown under current liabilities and further disclosed in note 16.
Cash and cash equivalents include restricted cash which predominantly comprises funds held by the Group’s insurance businesses
to cover regulatory reserve requirements. These funds are not available to offset the Group’s borrowings.
The credit card receivable within cash and cash equivalents is settled multiple times per week so is treated as a short-term highly
liquid investment. There is negligible credit risk associated with this balance.
3 May 27 April
2025 2024
£m £m
Cash and cash equivalents
209
125
Included within cash and cash equivalents is £30m (2023/24: £36m) of restricted cash and £53m (2023/24: £52m) of credit card receivable.
15 Trade and other payables
Accounting policies
Trade and other payables are initially recorded at fair value and subsequently measured at amortised cost.
Contract liabilities predominantly relate to the sale of customer support agreements. Revenue is recognised in full as each
performance obligation is satisfied under the contracts with the customer. Where consideration is received in advance of the
performance of the obligations being satisfied, a contract liability is recognised. Due to the cancellation options and customer
refund clauses, contract terms have been assessed to either be monthly or a series of day-to-day contracts with revenue
recognised respectively in the month to which payment relates, or on a straight-line basis.
3 May 2025
27 April 2024
Current Non-current Current Non-current
£m £m £m £m
Trade payables
1,170
16
1,167
13
Other taxes and social security
213
184
Other creditors
2
1
Contract liabilities
215
96
193
96
Accruals
289
5
264
5
1,889
117
1,809
114
The carrying amount of trade and other payables approximates their fair value.
Contract liabilities
3 May 27 April
2025 2024
£m £m
Opening balance
289
277
Revenue recognised in the period that was included in the opening balance
(176)
(147)
Increase in contract liabilities in the period not yet recognised in revenue
198
171
Disposed with subsidiary
(12)
Closing balance
311
289
Notes to the Group
financial statements continued
179
Financial Statements Investor InformationGovernanceStrategic Report
16 Loans and other borrowings
Accounting policies
Borrowings in the Group’s balance sheet represent bank loans drawn under committed and uncommitted facilities. Borrowings are
initially recorded at fair value less attributable transaction costs. Transaction fees such as bank fees and legal costs associated
with the securing of financing are capitalised and amortised through the income statement over the term of the relevant facility.
All other borrowing costs are recognised in the income statement in the period in which they are incurred.
Subsequent to initial recognition, borrowings are stated at amortised cost with any difference between cost and redemption value
being recognised in the income statement over the period of the borrowings on an effective interest basis.
Bank overdrafts, which form part of cash and cash equivalents for the purpose of the cash flow statement, are classified as held
at amortised cost.
3 May 27 April
2025 2024
£m £m
Current liabilities
Bank overdrafts
25
29
25
29
Committed facilities
In September 2024, the Group refinanced its existing debt to one revolving credit facility which is due to mature in four years with an
option to extend (at the end of the first year) by one additional year. The interest rate payable for drawings under this facility is at
a margin over risk free rates (or other applicable interest basis) for the relevant currency and for the appropriate period. The actual
margin applicable to any drawing depends on the fixed charge cover ratio calculated in respect of the most recent accounting period.
A non-utilisation fee is payable in respect of amounts available but undrawn under this facility and a utilisation fee is payable when
aggregate drawings exceed certain levels. As at 3 May 2025 available facilities totalled £525m (2023/24: £627m) and the Group had
no drawings under these facilities (2023/24: £nil).
Uncommitted facilities
The Group also has overdrafts and short-term money market lines from UK and European banks denominated in various currencies, all
of which are repayable on demand. Interest is charged at the market rates applicable in the countries concerned and these facilities
are used to assist in short-term liquidity management. Total available facilities are £57m (2023/24: £62m). As at 3 May 2025 the Group
had £25m of drawings on uncommitted facilities (2023/24: £29m).
All borrowings are unsecured.
180 Currys plc Annual Report & Accounts 2024/25
17 Lease liabilities
Accounting policies
The Group as a lessee
The Group’s leasing activities predominantly relate to retail store properties, distribution properties, and distribution vehicle fleet.
The Group assesses whether a contract is or contains a lease, at inception of the contract. The Group recognises a right-of-use
asset and a corresponding lease liability with respect to all lease arrangements in which it is the lessee, except for short-term
leases (defined as leases with a lease term of 12 months or less) and leases of low value assets (which comprise IT equipment
and small items of office furniture). For these leases, the Group recognises the lease payments as an operating expense on a
straight-line basis over the term of the lease with no corresponding right-of-use asset.
Lease liabilities
The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date,
discounted using the Group incremental borrowing rate as the rate implicit in the lease cannot be determined and subsequently
held at amortised cost in accordance with IFRS 9. The interest rate implied in the lease is determined based on a series of inputs
including: the risk-free rate based on government bond rates; a country-specific risk adjustment; and a credit risk adjustment. This is
the rate that the Group would have to pay for a loan of a similar term, and with similar security, to obtain an asset of similar value.
Lease payments included in the measurement of the lease liability comprise:
Fixed lease payments (including in-substance fixed payments), less any lease incentives receivable.
Variable lease payments that depend on an index or rate, initially measured using the index or rate at the commencement date.
The amount expected to be payable by the lessee under residual value guarantees.
The exercise price of purchase options, if the lessee is reasonably certain to exercise the options.
Payments of penalties for terminating the lease, if the lease term reflects the exercise of an option to terminate the lease.
The Group remeasures the lease liability (and makes a corresponding adjustment to the related right-of-use asset) whenever:
The lease term has changed or there is a significant event or change in circumstances resulting in a change in the assessment of
exercise of a purchase option, in which case the lease liability is remeasured by discounting the revised lease payments using
a revised discount rate.
The lease payments change due to changes in an index or rate or a change in expected payment under a guaranteed residual
value, in which cases the lease liability is remeasured by discounting the revised lease payments using an unchanged discount rate
(unless the lease payments change is due to a change in a floating interest rate, in which case a revised discount rate is used).
A lease contract is modified and the lease modification is not accounted for as a separate lease, in which case the lease
liability is remeasured based on the lease term of the modified lease by discounting the revised lease payments using a revised
discount rate at the effective date of the modification.
3 May 27 April
2025 2024
£m £m
Analysed as:
Current
201
202
Non-current
739
801
940
1,003
Total undiscounted future committed payments due are as follows:
3 May 27 April
2025 2024
£m £m
Amounts due:
Year 1
234
250
Year 2
210
217
Year 3
175
190
Year 4
153
153
Year 5
116
131
Onwards
251
275
1,139
1,216
The Group does not face a significant liquidity risk with regard to its lease liabilities.
Notes to the Group
financial statements continued
181
Financial Statements Investor InformationGovernanceStrategic Report
18 Provisions
Accounting policies
Provisions are recognised when a legal or constructive obligation exists as a result of past events, it is probable that an outflow
of resources will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation.
Provisions are discounted where the time value of money is considered to be material.
Provisions for onerous contracts are recognised when the Group believes that the unavoidable costs of meeting or exiting the
contract exceed the economic benefits expected to be received under the contract. Where the Group has assets dedicated
to the fulfilment of a contract that cannot be redirected, an impairment loss is recognised before a separate provision for
an onerous contract.
A restructuring provision is recognised when the Group has developed a detailed formal plan for the restructuring, and has raised a
valid expectation with those affected that it will carry out the restructuring by starting to implement the plan or announcing its main
features to those affected by it. The measurement of a restructuring provision includes only the direct expenditures arising from the
restructuring, which are those amounts that are both necessarily entailed by the restructuring and not associated with the ongoing
activities of the entity.
All provisions are assessed by reference to the best available information at the balance sheet date. In calculating provisions,
estimates are made for the amount and timing of outflow of economic benefits, however, the Group do not consider that the actual
future economic outflows will vary materially from the estimated amounts.
3 May 2025
Reorganisation Sales Property Other Total
£m £m £m £m £m
Balance at 27 April 2024
3
10
15
44
72
Additions
4
26
5
9
44
Released in the period
(1)
(2)
(15)
(18)
Utilised in the period
(2)
(26)
(4)
(10)
(42)
Balance at 3 May 2025
4
10
14
28
56
Analysed as:
Current
4
8
13
21
46
Non-current
2
1
7
10
4
10
14
28
56
27 April 2024
Reorganisation Sales Property Other Total
£m £m £m £m £m
Balance at 29 April 2023
7
10
27
4
48
Reclassifications
(1)
20
20
Additions
8
25
5
27
65
Released in the period
(1)
(8)
(1)
(10)
Utilised in the period
(11)
(25)
(9)
(6)
(51)
Balance at 27 April 2024
3
10
15
44
72
Analysed as:
Current
3
9
14
38
64
Non-current
1
1
6
8
3
10
15
44
72
(1) During the prior period some balances were reclassified from Trade and Other Payables to Provisions.
Reorganisation
Reorganisation provisions of £4m held at the reporting date mostly relate to redundancy costs. Reorganisation provisions are only
recognised when a detailed formal plan is in place and it has been communicated to those affected. The balance at 3 May 2025 is
related to reorganisation of Nordics operations and is expected to be utilised in the next 12 months.
182 Currys plc Annual Report & Accounts 2024/25
18 Provisions continued
Sales
Sales provisions relate to product and service warranties provided for up to one year. The anticipated costs of these are assessed
by reference to historical trends and any other information that is considered relevant. Management estimates the related provision for
future related claims based on historical information, as well as recent trends that might suggest that past cost information might differ
from future claims.
Property
Following the previously announced store closure programmes, the Group has a number of present obligations related to its property
portfolio that are explicitly excluded from the measurement of lease liabilities in accordance with IFRS 16. As such, at the reporting date
the Group has onerous contracts for unavoidable store closure costs including service fees, legal costs and dilapidations of £14m
primarily relating to the Currys PC World 3-in-1 programme and Carphone Warehouse store closures in the UK & Ireland.
Provisions for the costs described above are only recognised where there is a definitive business decision to exit a leased property,
it is believed the unavoidable cost of meeting or exiting the obligations exceed the expected benefit to be received and after any
impairment being recorded over right-of-use and store-related assets in accordance with IAS 36.
The amounts of future expenditures for store closure costs are reviewed throughout the period and are based on readily available
information at the reporting date as well as management’s historical experience of similar transactions.
Of the £14m related to closure programmes announced in prior periods, utilisation is to be incurred in conjunction with the profile of the
leases to which they relate. The longest lease will unwind over the next five years. Where appropriate and in the interests of the Group,
management will proactively seek to exit any liabilities early. Where there is a substantive expectation that the unavoidable costs
provided for will be reduced as a result of exit negotiations, the provision will be remeasured based on the best available information
and an amount released, as seen in the period.
Other
Other provisions predominantly relate to regulatory costs and other miscellaneous matters. As at the reporting date, provisions of
£12m were held for potential legal fees, customer redress and other costs related to other historical regulatory matters. Management
estimates the related provision based on historical claims information and applies this against any remaining potential claimants using
an expected value approach. Related cash outflows are expected to take place within the next three years.
As at the reporting date, further amounts in respect to other matters are as follows:
£8m for costs related to mobile insurance contracts, which is expected to be utilised in the next period.
£4m in relation to insurance claims against the Group based on estimate claim settlement, which will be utilised over time as the
claims are resolved.
£4m in relation to estimated dilapidations for lease equipment which will be utilised at expiry of the lease.
The range of estimation uncertainty across all categories of provisions is not considered to be material.
Notes to the Group
financial statements continued
183
Financial Statements Investor InformationGovernanceStrategic Report
19 Retirement and other post-employment benefit obligations
Accounting policies
Company contributions to defined contribution pension schemes and contributions made to state pension schemes for certain
overseas employees are charged to the income statement on an accruals basis when employees have rendered service entitling
them to the contributions.
For defined benefit pension schemes, the difference between the market value of the assets and the present value of the accrued
pension liabilities is shown as an asset or liability in the consolidated balance sheet. The calculation of the present value is
determined by an independent actuary using the projected unit credit method. The calculation incorporates actuarial assumptions,
including the discount rates used to determine the present value of accrued pensions liabilities, inflation assumptions and the life
expectancy of members.
Actuarial gains and losses arising from changes in actuarial assumptions together with experience adjustments and actual return on
assets are recognised in the consolidated statement of comprehensive income and expensed as they arise. Such amounts are not
reclassified to the income statement in subsequent years.
Defined benefit costs recognised in the income statement are comprised mainly of net interest expense or income with such interest
being recognised within finance costs. Net interest is calculated by applying the discount rate to the net defined benefit liability or
asset taking into account any changes in the net defined benefit obligation during the year as a result of contribution or
benefit payments.
3 May 27 April
2025 2024
£m £m
Retirement benefit obligations
– UK
102
170
– Nordics
1
1
103
171
The Group operates a defined benefit scheme and provides defined contribution benefits largely through a Master Trust solution.
The defined benefit scheme which operates in the UK holds assets in a separate trustee administered fund. The scheme is managed
by a board of trustees and is valued by a qualified actuary who advises the trustees at least every three years, with contributions
required being assessed in accordance with the actuary’s advice. Since 1 September 2002, the provision of defined benefit pensions for
employees in this scheme has been closed to new entrants and on 30 April 2010 was closed to future accrual with automatic provision
of defined contribution benefits being offered to those active members of the defined benefit section at that time. Defined contribution
benefits are offered to current eligible employees. The Nordics segment operates small unfunded pension schemes with characteristics
of defined benefit schemes. The liabilities of these schemes are shown above. They also operate defined contribution schemes.
a) Defined contribution pension schemes (continuing operations)
The pension charge in respect of defined contribution schemes was £36m (2023/24: £31m).
b) UK defined benefit pension scheme – actuarial valuation and key risks
A full actuarial valuation of the scheme was carried out at 31 March 2022 and showed a deficit of assets compared with liabilities of
£403m. This is a significant improvement from the position at 31 March 2019 which showed a deficit of £645m, and the scheme is ahead
of the expected progress from the full actuarial valuation at 31 March 2019.
As a result, a ‘recovery plan’ based on this valuation was agreed with the Trustees such that contributions in respect of the scheme were
£78m for the 2022/23 financial period, followed by lower contributions of £36m in 2023/24, £50m in 2024/25, and then the resumption
of the £78m per annum from 2025/26 to 2027/28 and a final payment of £43m in 2028/29. The next triennial actuarial valuation,
with an effective date of 31 March 2025, has commenced and discussions with the Trustees are currently ongoing and are expected
to complete by the end of this calendar year. The results are subject to finalisation and formal signing, however it is expected that
contributions will reduce in future years due to positive performance with the scheme’s valuation position over the past three years.
184 Currys plc Annual Report & Accounts 2024/25
19 Retirement and other post-employment benefit obligations continued
b) UK defined benefit pension scheme – actuarial valuation and key risks continued
Key risks
The defined benefit pension schemes expose the Group to actuarial risks such as longer than expected longevity of members, lower
than expected return on investments and higher than expected inflation, which may increase the liabilities or reduce the value of assets
of the schemes. These are explored further in the table below, including the mitigations employed.
Risk
Description
Mitigation
Investment
The IAS 19 defined benefit obligations are calculated
The trustees regularly monitor the funding position and
using a discount rate derived from the yield obtained consider their long-term plan to implement a diversified
on high quality corporate bonds. If the pension investment portfolio that generates sufficient returns whilst
scheme’s assets underperform relative to this discount managing the investment risks posed to the scheme.
rate, the accounting deficit will increase.
The Group regularly engages with the trustees on the
If the underperformance of assets also results in a scheme’s investment strategy and its management.
larger deficit for the funding valuation (carried out
every 3 years as a minimum), the pension scheme
may require additional contributions from the Group.
Inflation
The IAS 19 defined benefit obligations are in part
As part of the investment strategy implemented by the
linked to actual and future expected inflation. trustees, inflation risk is mitigated through a liability-driven
Therefore, a higher rate of inflation will result in investment (‘LDI’) portfolio.
a higher defined benefit obligation.
The LDI portfolio consists of assets that increase/decrease
A higher rate of inflation will also increase the in value in line with inflation expectations. The scheme’s
Scheme’s funding liability, which may require holding in LDI is designed to hedge a large amount of the
additional contributions from the Group, as a part scheme’s funding liability and thereby mitigate the net
of discussions on the triennial funding valuation. impact of any adverse movements in inflation expectations.
Interest rate
The IAS 19 defined benefit obligations are calculated
As part of the investment strategy implemented by the
using a discount rate derived from the yields obtained trustees, interest rate risk is mitigated through the investment
on corporate bonds of an appropriate duration. If in a LDI portfolio.
long-term corporate bond yields reduce, the IAS 19
defined benefit obligations will increase. The LDI portfolio consists of assets that increase/decrease
in value in line with interest rate movements. The scheme’s
Similarly, a reduction in gilt yields (which are used holding in LDI is designed to hedge a large amount of the
in part to calculate the liabilities for the funding scheme’s funding liability and thereby mitigate the impact
valuation) will result in a higher funding liability, which of any adverse movements in interest rates.
may require additional contributions from the Group,
as a part of discussions on the triennial funding However, as the LDI portfolio mitigates the interest rate risk
valuation. on the funding basis, deviations between gilt and corporate
bond yields can lead to ineffective hedging in respect of the
IAS 19 defined benefit obligations. The scheme’s credit asset
allocation helps provide additional hedging in this area.
Liquidity
The scheme is required to meet ongoing cash flows
The scheme operates a collateral adequacy framework
requirements, including benefit payments to members which ensures there are sufficient levels of liquid assets
and collateral calls on the scheme’s leveraged to meet ongoing cash flows requirements, even in times of
investments. There is therefore a risk that the scheme market distress. The framework is regularly assessed and
has insufficient liquid assets to meet these obligations. appropriately managed to ensure it remains robust to
respond to significant market events.
Longevity
The scheme provides pensions benefits for the duration
The trustees and the Group regularly monitor the outlook
of a member’s life and typically to any surviving spouse. for future life expectancy and the impact this might have
Therefore, an increase in life expectancy will result in on the defined benefit obligations.
higher IAS 19 defined benefit obligations.
Legislation
The scheme is exposed to the risk that new legislation
The trustees and the Group regularly monitor this and are
or regulation could impact the valuation of the kept up to date by their advisors on ongoing changes in
scheme’s liabilities in the future. legislation and regulation, including the impact of these
to the scheme and the associated liabilities.
Notes to the Group
financial statements continued
185
Financial Statements Investor InformationGovernanceStrategic Report
c) UK Defined benefit pension scheme – IAS 19
The following summarises the components of net defined benefit expense recognised in the consolidated income statement,
the funded status and amounts recognised in the consolidated balance sheet and other amounts recognised in the consolidated
statement of comprehensive income. The methods set out in IAS 19 are different from those used by the scheme actuaries in
determining funding arrangements.
(i) Principal assumptions adopted
The assumptions used in calculating the expenses and obligations are set by the directors after consultation with the
independent actuary.
3 May 27 April
Rates per annum 2025 2024
Discount rate
5.70%
5.20%
Rate of increase in pensions in payment (pre/post April 2006 accrual)
2.80%/1.95%
3.00%/2.00%
Rate of increase in deferred pensions (pre/post April 2006 accrual)
2.90%
3.15%
Inflation
2.90%
3.15%
The Group largely uses demographic assumptions underlying the formal actuarial valuation of the scheme as at 31 March 2022.
Post-retirement mortality has been assumed to follow the standard mortality tables ‘S3’ All Pensioners tables published by the
Continuous Mortality Investigation (‘CMI’), based on the experience of Self-Administered Pension Schemes (SAPS’) with multipliers
of 107% for males and 101% for females. This is consistent with the approach used for 2023/24.
While the longer-term implications of the Covid-19 pandemic on future life expectancy are far from certain, an allowance has been
made for future improvements in longevity by using the CMI 2023 Core projections model, with a weighting of 15% being included for
mortality data experience in 2022 and 2023. A long-term rate of improvement of 1.25% per annum for men and 1.00% per annum for
women has been assumed, which is the same as the 2023/24 assumption for both men and women. This assumption appropriately
reflects the pension scheme’s membership and the requirements of IAS 19.
Applying such tables for the year ended 3 May 2025 results in an average expected longevity of between 85.9 years and 87.2 years
for men and between 88.7 years and 89.8 years for women for those reaching 65 over the next 20 years.
At 27 April 2024, the CMI 2023 Core projections model was used, and the average expected longevity was between 85.9 years and
87.1 years for men and between 88.7 years and 89.8 years for women for those reaching 65 over the next 20 years.
(ii) Amounts recognised in the consolidated income statement
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Past service cost
Net interest expense on defined benefit obligation
8
11
Total expense recognised in the income statement
8
11
(iii) Amounts recognised in other comprehensive income
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Remeasurement of defined benefit obligation – actuarial gains/(losses) arising from:
Changes in demographic assumptions
46
Changes in financial assumptions
97
61
Experience adjustments
(2)
(4)
Remeasurement of scheme assets:
Actual return on plan assets (excluding amounts included in net interest expense)
(69)
(51)
Cumulative actuarial gain
26
52
186 Currys plc Annual Report & Accounts 2024/25
19 Retirement and other post-employment benefit obligations continued
c) UK Defined benefit pension scheme – IAS 19 continued
(iv) Amounts recognised in the consolidated balance sheet
3 May 27 April
2025 2024
£m £m
Present value of defined benefit obligations
(1,033)
(1,125)
Fair value of plan assets
931
955
Net obligation
(102)
(170)
Changes in the present value of the defined benefit obligation:
3 May 27 April
2025 2024
£m £m
Opening obligation
1,125
1,222
Past service cost
Interest cost
58
58
Remeasurements in other comprehensive income – actuarial (gains)/losses arising from changes in:
Demographic assumptions
(4 6)
Financial assumptions
(97)
(61)
Experience adjustments
2
4
Benefits paid
(55)
(52)
Closing obligation
1,033
1,125
The weighted average maturity profile of the defined benefit obligation at the end of the year is 14 years (2023/24: 15 years),
comprising an average maturity of 17 years for deferred members and 9 years for pensioners.
The experience adjustments for 2024/25 relate to higher than assumed inflation over the period and the impact of actual pension
increases during this period.
Changes in the fair value of the scheme assets:
3 May 27 April
2025 2024
£m £m
Opening fair value
955
975
Interest income
50
47
Employer contributions
50
36
Remeasurements in other comprehensive income:
Actual return on plan assets (excluding interest income)
(69)
(51)
Benefits paid
(55)
(52)
Closing fair value
931
955
Analysis of scheme assets:
3 May 27 April
2025 2024
£m £m
Credit funds
– Listed
194
164
– Unlisted
210
228
Private equity
– Unlisted
1
2
Liability driven investments (LDIs’)*
Listed
808
681
– Unlisted
(396)
(253)
Synthetic equity*
– Unlisted
83
117
Cash and cash instruments
– Unlisted
31
15
Other
– Unlisted
1
931
955
* These assets are managed together as part of one investment portfolio.
Notes to the Group
financial statements continued
187
Financial Statements Investor InformationGovernanceStrategic Report
The table above provides the market value of the scheme assets split into key categories as at 3 May 2025. The scheme’s investment strategy is to:
gain economic exposure to equity markets equivalent to a third of its assets through derivatives;
invest a third of its assets in credit markets; and
use a third of its assets to hedge inflation and interest rate risk, through a leveraged LDI strategy.
The scheme invests part of its assets in a bespoke fund to achieve this strategy. The fund consists of a synthetic (i.e. leveraged) equity
portfolio, a credit portfolio and a liability hedging portfolio. There is also an external credit fund also housed in the same bespoke
fund. The synthetic equity portfolio uses equity total return swaps and equity futures to provide economic exposure to a range of equity
markets while the credit portfolio provides economic exposure to short duration global credit. The objective of the LDI strategy is to
broadly hedge the scheme’s liabilities against inflation and interest rate risk up to the value of the scheme’s assets. This helps minimise
the risk of mismatching between changes in the scheme’s assets and liabilities.
The credit fund allocation includes investments within a buy and maintain credit fund (12% of total assets), and several types of private
credit funds.
In the fair value hierarchy, listed investments are categorised as level 1. Unlisted investments (including unlisted LDIs and synthetic equity)
relate to derivatives, which are categorised as level 2, and private credit and private equity funds which are categorised as level 3. Private
credit investments are valued by aggregating quotes from brokers where this information is available. If this information is not available,
investments are valued at the last available date of each investment plus any subsequent known movements including distributions (for
example, with the private credit funds). Private equity fund valuations are based on the last audited accounts of each investment with an
allowance for broad movements in market indices and any known movements including distributions since the last available accounts.
The investment strategy of the scheme is determined by the trustees based on advice provided by an independent investment consultant.
The Trustee’s objective is to achieve an above average long-term return on the scheme’s assets from a mixture of capital growth and
income, whilst managing investment risk and ensuring the strategy remains within the guidelines set out in the Pensions Act 1995 and 2004
and the scheme’s statement of investment principles. In setting the strategy, the nature and duration of the scheme’s liabilities are taken
into account, ensuring that an integrated approach is taken to investment risk and both short-term and long-term funding requirements. The
scheme invests in a diverse range of asset classes as set out above with matching assets primarily comprising holdings in inflation-linked
gilts, corporate bonds and liability driven investments.
Actual return on the scheme assets (excluding interest income) was a loss of £69m (2023/24: loss of £51m). Part of this related to the LDI
strategy, with the strategy resulting in a loss of value over the period in line with the scheme’s liability movement due to changes in financial
conditions over the period.
(v) Sensitivities
The value of the UK defined benefit pension scheme assets is sensitive to market conditions.
Changes in assumptions used for determining retirement benefit costs and liabilities may have a material impact on the 2024/25 income
statement and the balance sheet. The main assumptions are the discount rate, the rate of inflation and the assumed life expectancy.
The following table provides an estimate of the potential liability impacts of each of these variables if applied to the current period
consolidated income statement and consolidated balance sheet.
Note that due to the inclusion of an LDI strategy as part of the scheme’s assets, the strategy intends for fluctuations in the liability due to
discount and inflation variances to largely be offset by movements in the LDI. The sensitivity analysis below does not make any allowance
for this impact or the impact on the total fair value of the plan assets.
Net finance costs impact
Liability impact
Period ended Period ended Period ended Period ended
3 May 27 April 3 May 27 April
2025 2024 2025 2024
Positive/(negative) effect £m £m £m £m
Discount rate: 1% increase
8
7
135
150
Inflation rate: 1% increase*
(7)
(9)
(116)
(133)
Life expectancy: 1-year increase
(2)
(2)
(42)
(4 5)
* The increase in scheme benefits provided to members on retirement is subject to an inflation cap.
The sensitivity analysis presented above may not be representative of the actual change in the defined benefit obligation as it is
unlikely that the changes in assumptions would occur in isolation of one another as some of the assumptions may be correlated.
Sensitivity analysis on the assets has not been performed due to the diverse portfolio and the range of different assumptions adopted
by each fund manager which would make it impractical.
188 Currys plc Annual Report & Accounts 2024/25
19 Retirement and other post-employment benefit obligations continued
c) UK Defined benefit pension scheme – IAS 19 continued
In June 2023, the High Court handed down a decision in the case of Virgin Media Limited v NTL Pension Trustees II Limited and others
relating to the validity of certain historical pension changes due to the lack of actuarial confirmation required by law. The Trustees of
the Scheme received legal advice to consider the implications of the case for the Scheme. Based on the legal advice received, the
case does not expose the Scheme to any new risks and, as such, there is no allowance for the ruling in the results at 3 May 2025. On
5 June 2025, the Department for Work and Pensions announced that the Government will introduce legislation to give pension schemes
affected by the Virgin Media ruling the ability to retrospectively obtain written actuarial confirmation that historic benefit changes met
the necessary standards, therefore, the Directors believe that no additional liabilities will arise from the Virgin Media case.
20 Share capital, retained earnings and reserves
a) Share capital
3 May 27 April 3 May 27 April
2025 2024 2025 2024
million million £m £m
Authorised, allotted, called-up and fully paid ordinary shares of 0.1p each
1,133
1,133
1
1
3 May 27 April 3 May 27 April
2025 2024 2025 2024
million million £m £m
Ordinary shares of 0.1p each in issue at the beginning and end
of the period
1,133
1,133
1
1
Issued during the period
Repurchased and cancelled during the period
Ordinary shares of 0.1p each in issue at the beginning and end
of the period
1,133
1,133
1
1
b) Retained earnings and reserves
Movements in retained earnings and reserves during the reported periods are presented in the consolidated statement of changes
in equity. Movements within the individual reserves are as follows:
Investment in
Hedging own shares Translation Demerger
reserve reserve reserve reserve Total
£m £m £m £m £m
As at 29 April 2023
(2)
(30)
(22)
(750)
(804)
Other comprehensive income and expense recognised directly in equity
9
(41)
(32)
Amounts transferred to the carrying value of inventory purchased during
the period
(5)
(5)
Amounts transferred to accumulated profits
10
(1)
9
Purchase of own shares – EBT
(12)
(12)
As at 27 April 2024
2
(32)
(64)
(750)
(844)
Other comprehensive income and expense recognised directly in equity
(4)
17
13
Amounts transferred to the carrying value of inventory purchased during
the period
(4)
(4)
Amounts transferred to accumulated profits
2
2
Purchase of own shares – EBT
(15)
(15)
As at 3 May 2025
(6)
(45)
(47)
(750)
(848)
Hedging reserve
The hedging reserve is used to recognise the effective portion of gains or losses on derivatives that are designated and qualify as cash
flow hedges. Amounts are subsequently either transferred to the initial cost of inventory or reclassified to profit or loss as appropriate.
Investment in own shares reserve
The investment in own shares reserve is used to recognise the cost of shares in the Company held by the EBT. As further disclosed in
note 4c the shares held by the EBT are purchased in order to satisfy share option and SAYE plans issued by the Company as part of
employee share incentive schemes.
When shares are issued by the EBT to employees in order to satisfy employee share awards, the cost of these shares is transferred
to accumulated profits.
Notes to the Group
financial statements continued
189
Financial Statements Investor InformationGovernanceStrategic Report
Translation reserve
The translation reserve accumulates exchange differences arising on translation of foreign subsidiaries which are recognised in other
comprehensive income. The cumulative amount is reclassified to accumulated profits when the related net investment is disposed of.
Demerger reserve
The demerger reserve arose as part of the demerger of the Group from TalkTalk in 2010.
21 Equity dividends
There were no dividends paid during the current or comparative periods.
The following distribution is proposed but has not been effected at 3 May 2025 and is subject to shareholders’ approval at the
forthcoming Annual General Meeting:
£m
Final dividend for the period ended 3 May 2025 of 1 . 50p per ordinary share
16
The payment of this dividend is not subject to withholding taxes in the UK.
22 Discontinued operations
Accounting policies
A discontinued operation is a component of the Group which represents a significant separate line of business, either through its
activity or geographical area of operation, which has been sold, is held for sale or has been closed.
Where the sale of a component of the Group is considered highly probable at the balance sheet date and the business is
available for immediate sale in its present condition, it is classified as held for sale. Such classification assumes the expectation
that the sale will complete within one year from the date of classification. Assets and liabilities held for sale are measured at the
lower of carrying amount and fair value less costs to sell. Once classified as held for sale, intangible assets and property, plant &
equipment are no longer amortised or depreciated.
On 10 April 2024, Currys plc (Currys) announced that it has completed the sale of Dixons South East Europe A.E.V.E., the holding
company of Currys’ entire Greece and Cyprus retail business, trading as Kotsovolos, to Public Power Corporation S.A. Consequently,
Kotsovolos has been accounted for as a discontinued operation, the results of which are detailed below.
a) Profit after tax – discontinued operations
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Revenue
579
Expenses
(577)
Profit before tax
2
Income tax expense
(2)
Profit after income tax of discontinued operations
Gain on sale of the subsidiary after income tax
138
Profit for the period from discontinued operations
138
190 Currys plc Annual Report & Accounts 2024/25
23 Financial risk management and derivative financial instruments
Accounting policies
Non-derivative financial assets
Financial assets are recognised in the Group’s balance sheet when the Group becomes party to the contractual provisions of the
investment. The Group’s financial assets comprise cash and cash equivalents, and receivables which involve a contractual right to
receive cash from external parties. Financial assets comprise all items shown in notes 13 and 14 with the exception of prepayments
and contract assets.
When the Group recognises a financial asset, it classifies it in accordance with IFRS 9 depending on the Group’s intention with regard
to the collection, or sale, of contractual cash flows and whether the financial asset’s cash flows relate solely to the payment of
principal and interest on principal outstanding. All of the Group’s assets measured at amortised cost are subject to impairments
driven by the expected credit loss model as further stipulated in note 13 and below.
Financial assets are derecognised when the contractual rights to the cash flows expire or the Group has transferred the financial
asset in a way that qualifies for derecognition in accordance with IFRS 9.
The Group reviews several factors when considering a significant increase in credit risk including but not limited to: credit rating
changes; adverse changes in general economic and/or market conditions; and material changes in the operating results or financial
position of the debtor. Indicators that an asset is credit-impaired would include: observable data in relation to the financial health
of the debtor; significant financial difficulty of the issuer or the debtor; the debtor breaches contract; or it is probable that the
debtor will enter bankruptcy or financial reorganisation.
Non-derivative financial liabilities
The Group’s financial liabilities are those which involve a contractual obligation to deliver cash to external parties at a future date.
Financial liabilities comprise all items shown in notes 15 to 17 with the exception of other taxes and social security, contract liabilities
and accruals for wages, bonuses and holiday pay. Financial liabilities are recognised in the Group’s balance sheet when the Group
becomes a party to the contractual provisions of the instrument. Financial liabilities (or a part of a financial liability) are
derecognised when the obligation specified in the contract is discharged, cancelled or expires.
In the event that the terms in which the Group are contractually obliged are substantially modified, the financial liability to which it
relates is derecognised and subsequently re-recognised on the modified terms.
Where the Group has the right and intention to offset in relation to financial assets and liabilities under IAS 32, these are presented
on a net basis.
Derivatives
The Group uses derivatives to manage its exposure to fluctuating foreign exchange rates. These instruments are initially recognised
at fair value on the date the contract is entered into and are subsequently remeasured to fair value at each prevailing balance
sheet date and are recorded within assets or liabilities as appropriate. The treatment of the resulting gain or loss depends on
whether the derivative is designated as a hedging instrument and if so, the nature of the item being hedged. Derivatives that qualify
for hedge accounting are treated as a hedge of a highly probable forecast transaction (cash flow hedge) in the case of foreign
exchange hedging.
Cash flow hedge accounting
At inception the relationship between the hedging instrument and the hedged item is documented, as well as an assessment of the
effectiveness of the derivative instrument used in the hedging transaction in offsetting changes in the cash flow of the hedged item.
This effectiveness assessment is repeated on an ongoing basis during the life of the hedging instrument to ensure that the instrument
remains an effective hedge.
The effective portion of changes in the fair value is recognised in other comprehensive income and accumulated in the cash flow
hedge reserve. Any gain or loss relating to the ineffective portion is recognised immediately in the income statement within finance
costs. Amounts recognised in other comprehensive income and accumulated in the cash flow hedge reserve are recycled to the
income statement, in the same line as the recognised hedged item, in the period when the hedged item will affect profit or loss. If
the hedging instrument expires or is sold, or no longer meets the criteria for hedge accounting, any cumulative gain or loss existing in
other comprehensive income at that time remains in other comprehensive income and is recognised when the forecast transaction
is recognised in the income statement. If the forecast transaction is no longer expected to occur, the cumulative gain or loss in other
comprehensive income is immediately transferred to the income statement and recognised within finance costs.
Notes to the Group
financial statements continued
191
Financial Statements Investor InformationGovernanceStrategic Report
Where hedged forecast transactions result in the recognition of a non-financial asset or liability, the gains and losses previously
recognised and accumulated in the cash flow hedge reserve are subsequently removed and included in the initial cost of the
non-financial asset or liability. Such transfers will not affect other comprehensive income.
Derivatives that do not qualify for hedge accounting
Derivatives that do not qualify for hedge accounting are classified at fair value through profit or loss. All changes in fair value of
derivative instruments that do not qualify for hedge accounting are recognised immediately in the income statement within the same
line as the item that is hedged.
The carrying amount of the Group’s financial assets, liabilities and derivative financial instruments are as follows:
3 May 27 April
2025 2024
£m £m
Lease receivables
(3)
3
4
Cash and cash equivalents
(1)
209
125
Trade and other receivables
(1)
672
591
Derivative financial assets
(2)
5
13
Derivative financial liabilities
(2)
(16)
(4)
Trade and other payables
(1)
(1,345)
(1,327)
Loans and other borrowings
(1)
(25)
(29)
Lease liabilities
(3)
(940)
(1,003)
(1) Held at amortised cost.
(2) Held at fair value through profit or loss.
(3) Measured in accordance with IFRS 16: ‘Leases’.
Financial instruments that are measured at fair value in the financial statements require disclosure of fair value measurements by level
based on the following fair value measurement hierarchy:
Level 1 – quoted prices (unadjusted) in active markets for identical assets and liabilities.
Level 2 – inputs other than quoted prices included within level 1 that are observable for the asset or liability either directly (that is,
as prices) or indirectly (that is, derived from prices).
Level 3 – inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs).
Listed investments held are categorised as level 1 in the fair value hierarchy and are valued based on quoted bid prices in an active market.
The significant inputs required to measure the Group’s remaining financial instruments at fair value on the balance sheet, being derivative
financial assets and liabilities, are observable and are classified as level 2 in the fair value hierarchy. There have also been no transfers
of assets or liabilities between levels of the fair value hierarchy.
Fair values have been arrived at by discounting future cash flows (where the impact of discounting is material), assuming no early
redemption, or by revaluing forward currency contracts to period end market rates as appropriate to the instrument.
Management considers that the carrying amount of financial assets and liabilities recorded at amortised cost and their fair value are
not materially different.
Offsetting financial assets and financial liabilities
The Group has forward foreign exchange contracts that are subject to enforceable master netting arrangements. Under these master
netting agreements gross assets and liabilities could be offset in the case of a counterparty default.
192 Currys plc Annual Report & Accounts 2024/25
23 Financial risk management and derivative financial instruments continued
(i) Financial assets
3 May 2025
Gross amounts
of recognised Net amounts of
financial financial assets Financial
Gross amounts liabilities presented in instruments not
of recognised set off in the the balance set off in the
financial assets balance sheet sheet balance sheet Net amount
£m £m £m £m £m
Forward foreign exchange contracts*
5
5
(4)
1
5
5
(4)
1
27 April 2024
Gross amounts
of recognised Net amounts of
financial financial assets Financial
Gross amounts liabilities presented in instruments not
of recognised set off in the the balance set off in the
financial assets balance sheet sheet balance sheet Net amount
£m £m £m £m £m
Forward foreign exchange contracts*
13
13
(4)
9
13
13
(4)
9
* The forward foreign exchange contract assets and liabilities are recognised within the statement of financial position as derivative assets and derivative liabilities respectively.
(ii) Financial liabilities
3 May 2025
Net amounts
Gross amounts of financial
Gross amounts of recognised liabilities Financial
of recognised financial assets presented in instruments not
financial set off in the the balance set off in the
liabilities balance sheet sheet balance sheet Net amount
£m £m £m £m £m
Forward foreign exchange contracts*
(16)
(16)
4
(12)
(16)
(16)
4
(12)
27 April 2024
Gross amounts Net amounts
Gross amounts of recognised of financial Financial
of recognised financial assets liabilities instruments not
financial set off in the presented in the set off in the
liabilities balance sheet balance sheet balance sheet Net amount
£m £m £m £m £m
Forward foreign exchange contracts*
(4)
(4)
4
(4)
(4)
4
* The forward foreign exchange contract assets and liabilities are recognised within the statement of financial position as derivative assets and derivative liabilities respectively.
a) Financial risk management policies
The Group’s activities expose it to certain financial risks including market risk (such as foreign exchange risk and interest rate risk),
credit risk and liquidity risk. The Group’s Treasury function, which operates under treasury policies approved by the Group’s Tax and
Treasury Committee, uses certain financial instruments to mitigate potentially adverse effects on the Group’s financial performance from
these risks. These financial instruments consist of bank loans and deposits, spot and forward foreign exchange contracts, and foreign
exchange swaps.
Throughout the period under review, in accordance with Group policy, no speculative use of derivatives or other instruments was
permitted. No contracts with embedded derivatives have been identified and, accordingly, no such derivatives have been accounted
for separately.
Notes to the Group
financial statements continued
193
Financial Statements Investor InformationGovernanceStrategic Report
b) Foreign exchange risk
The Group undertakes certain transactions that are denominated in foreign currencies and consequently has exposure to exchange
rate fluctuations. These exposures primarily arise from inventory purchases, with most of the Group’s exposure being to Euro and
US Dollar. The Group uses spot and forward currency contracts to mitigate these exposures, with such contracts designed to cover
exposures ranging from one month to one year.
The translation risk on converting overseas currency profits or losses is not hedged and such profits or losses are converted into
Pound Sterling at average exchange rates throughout the period. The Group’s principal translation currency exposures are the Euro
and Norwegian Krone.
As at 3 May 2025, the total notional principal amount of outstanding currency contracts was £1,498m (2023/24: £1,474m) and had
a net fair value of £10m liability (2023/24: £9m asset). Monetary assets and liabilities and foreign exchange contracts are sensitive
to movements in foreign exchange rates.
The impact of fluctuations in foreign exchange rates on profit/loss is mitigated by using offsetting exposures and non-hedged
derivatives, however there may be residual minimal impact on profit/loss from residual exposures that are not fully matched.
This sensitivity can be analysed in comparison to period end rates (assuming all other variables remain constant) as follows:
Period ended 3 May 2025
Period ended 27 April 2024
Effect on profit Effect on total Effect on profit Effect on total
before tax* equity before tax* equity
£m £m £m £m
10% movement in the US Dollar exchange rate
7
7
10% movement in the Euro exchange rate
21
23
10% movement in the Norwegian Krone exchange rate
10
12
10% movement in the Swedish Krona exchange rate
14
12
10% movement in the Danish Krone exchange rate
9
8
10% movement in the Chinese Yuan Offshore exchange rate
6
5
* Wherever possible the Group offsets foreign exchange fluctuations using matching foreign currency assets or liabilities or unhedged derivatives. The impact of unmatched
exposures is immaterial.
c) Interest rate risk
The Group’s interest rate risk arises primarily on cash, cash equivalents and loans and other borrowings, all of which are at floating rates
of interest, and which therefore expose the Group to cash flow interest rate risk. These floating rates are linked to risk-free rates and other
applicable interest rate bases as appropriate to the instrument and currency. Future cash flows arising from these financial instruments
depend on interest rates and periods agreed at the time of rollover. Group policy permits the use of long-term interest rate derivatives
in managing the risks associated with movements in interest rates, however none have been utilised in the current or prior period.
The effect on the income statement and equity of a 100 basis point movement in the interest rate for the currencies in which most
Group cash, cash equivalents, loans and other borrowings are denominated is below, assuming that the period end positions prevail
throughout the period:
Increase/(decrease) on profit before tax
Period ended Period ended
3 May 27 April
2025 2024
£m £m
1% increase in the GBP interest rate
2
1% increase in the NOK interest rat e
194 Currys plc Annual Report & Accounts 2024/25
23 Financial risk management and derivative financial instruments continued
d) Liquidity risk
Liquidity risk is the risk that the Group will encounter difficulty in meeting the obligations associated with its financial liabilities that
are settled by delivering cash or another financial asset. The Group manages its exposure to liquidity risk by reviewing regularly the
long-term and short-term cash flow projections for the business against the resources available to it.
In order to ensure that sufficient funds are available for ongoing and future developments, the Group has committed bank facilities,
excluding overdrafts repayable on demand, totalling £525m (2023/24: £627m). Further details of committed borrowing facilities are
shown in note 16.
The table below analyses the Group’s financial liabilities and derivative assets and liabilities into relevant maturity Groupings.
The amounts disclosed in the table are the contractual undiscounted cash flows, including both principal and interest flows, assuming
that interest rates remain constant and that borrowings are paid in full in the period of maturity.
3 May 2025
In more than
one year but
not more than In more than
Within one year five years five years Total
£m £m £m £m
Lease liabilities
(234)
(653)
(253)
(1,140)
Derivative financial instruments – gross cash outflows:
Forward foreign exchange contracts
(1,498)
(1,498)
Derivative financial instruments – gross cash inflows:
Forward foreign exchange contracts
1,487
1,487
Loans and other borrowings
(25)
(25)
Trade and other payables
(1,329)
(16)
(1,345)
(1,599)
(669)
(253)
(2,521)
27 April 2024
In more than
one year but
not more than In more than
Within one year five years five years Total
£m £m £m £m
Lease liabilities
(250)
(691)
(275)
(1,216)
Derivative financial instruments – gross cash outflows:
Forward foreign exchange contracts
(1,474)
(1 ,474)
Derivative financial instruments – gross cash inflows:
Forward foreign exchange contracts
1,484
1,484
Loans and other borrowings
(29)
(29)
Trade and other payables
(1,314)
(13)
(1,327)
(1,583)
(704)
(275)
(2,562)
e) Credit risk
Credit risk is the risk of financial loss to the Group if a counterparty fails to meet its contractual obligations and arises principally from the
Group’s receivables from consumers. The Group’s exposure to credit risk is regularly monitored and the Group’s policy is updated as appropriate.
The credit risk associated with cash and cash equivalents and derivative financial instruments are closely monitored and credit ratings
are used in determining maximum counterparty credit risk.
Surplus cash is invested in investment grade institutions using only low risk, highly liquid instruments such as overnight deposits and money
market funds. The Group only invests in money market funds where cash can be withdrawn the same day, and which are comprised of
assets with a weighted-average maturity of less than 90 days.
Notes to the Group
financial statements continued
195
Financial Statements Investor InformationGovernanceStrategic Report
3 May 27 April
2025 2024
Counterparty credit rating £m £m
AAA to AA-
157
82
A+ to A-
49
41
BBB+ to BBB-
3
2
209
125
All derivative assets are considered low risk financial instruments as they are held at banks that are investment grade.
The Group’s contract assets of £38m (2023/24: £58m) are generally owed to the Group by major multinational enterprises with whom
the Group has well-established relationships and are consequently not considered to add significantly to the Group’s credit risk
exposure. In addition, credit risk is also inherently associated with the MNO end subscribers. Exposure to credit risk associated with
the MNO subscriber is managed through an extensive consumer credit checking process prior to connection with the network. The large
volume of MNO subscribers reduces the Group’s exposure to concentration of credit risk. Further information for credit risk associated
to contract assets and the MNO is disclosed within note 13.
For the Group’s trade receivables in the UK and Nordics, it has adopted the simplified approach to calculating expected credit losses
allowed by IFRS 9. Historical credit loss rates are applied consistently to Groups of financial assets with similar risk characteristics.
These are then adjusted for known forward-looking impacts on creditworthiness.
The gross carrying amount of financial assets within trade and other receivables is made up of trade receivables of £227m (2023/24:
£227m), accrued income of £466m (2023/24: £393m) and other debtors of £27m (2023/24: £17m). The expected credit loss associated
with trade receivables is £22m (2023/24: £22m), with accrued income is £26m (2023/24: £24m) relating to iD Mobile, and with other
receivables is £nil (2023/24: £nil). The table below contains gross amounts which are deemed to have a material level of credit risk
of £240m (2023/24: £174m) for trade receivables, mainly in the main sales ledgers, and £256m (2023/24: £210m) for accrued income.
Other amounts within trade and other receivables are not considered to have a material level of credit risk because they primarily
relate to receivables with blue chip multinational companies with no history of default and no concentration of credit risk to the Group.
The Group applies the expected credit loss model, as described above, to all financial assets. The areas of risk and corresponding
expected credit loss are as follows:
3 May 2025
27 April 2024
Gross carrying Expected Gross carrying Expected
amount credit loss Amount credit loss
£m £m £m £m
UK & Ireland – Business to Business
4
2
5
3
UK & Ireland – Main Sales Ledger
145
12
72
14
UK & Ireland – iD Mobile
256
26
210
24
Nordics – Business to Business
28
2
22
1
Nordics – Franchise Debtors
33
3
29
2
Nordics – Main sales ledger
30
3
46
2
496
48
384
46
Ageing of the areas of credit risk is set out in the tables below:
3 May 27 April
2025 2024
Gross amounts of recognised financial assets £m £m
Not yet due
371
304
0 – 90 days
77
44
91 – 180 days
12
18
180+ days
36
18
496
384
The carrying amount of financial assets recorded in the financial statements, which is net of impairment losses, represents the Group’s
maximum exposure to credit risk.
196 Currys plc Annual Report & Accounts 2024/25
23 Financial risk management and derivative financial instruments continued
f) Capital risk
The Group manages its capital to ensure that entities within the Group will be able to continue as a going concern, whilst maximising
the return to shareholders through a suitable mix of debt and equity. The capital structure of the Group consists of cash and cash
equivalents, loans and other borrowings, and equity attributable to equity holders of the Company comprising issued capital, reserves
and accumulated profits. Except in relation to minimum capital requirements in its insurance business, the Group is not subject to any
externally imposed capital requirements. The Group monitors its capital structure on an ongoing basis, including assessing the risks
associated with each class of capital.
g) Derivatives
Derivative financial instruments comprise forward foreign exchange contracts and foreign exchange swaps. The Group has designated
financial instruments under IFRS 9 as explained below.
Cash flow hedges
Foreign exchange
The objective of the Group’s policy on foreign exchange hedging is to protect the Group from adverse currency fluctuations and to
gain greater certainty of earnings by protecting the Group from sudden currency movements. All hedging of foreign currency exposures
is managed centrally within the Group Treasury function. The Group analyses its exposure to foreign exchange rate movements without
assuming any correlations between currency pairs and uses this analysis to hedge up to the level prescribed in its transactional hedging
policy (a target of up to 80% hedged a year in advance). The Group generally prefers to use vanilla forward foreign exchange contracts
as hedging instruments for hedges of forecasted transactions. The Group can use more complex derivatives including options when
management considers that they are more appropriate, based on management’s views on potential foreign exchange rate movements.
Any amendments to the Group’s policies or strategy on managing foreign currency risk must be approved by the Group’s Tax and
Treasury Committee.
As at 3 May 2025 the Group had forward and swap foreign exchange contracts in place with a notional value of £812m (2023/24:
£790m) and a net fair value of £9m liability (2023/24: £9m asset) that were designated and effective as cash flow hedges. These
contracts are expected to cover exposures ranging from one month to one year. The fair value of derivative foreign exchange contracts
and foreign exchange swaps not designated as cash flow hedges was a £nil asset (2023/24: £nil asset).
Possible sources of ineffectiveness are scenarios where future cash flows are delayed to a later period or brought forward to a prior
period. Ineffectiveness can also be caused by credit risk (both own risk and that of the counterparty). All hedges are expected to be
highly effective.
As of 3 May 2025, the Group holds the following levels of foreign exchange hedging derivatives (foreign exchange forwards) to hedge
its exposure to fluctuating foreign exchange rates over the next 12 months:
Period ended 3 May 2025
Period ended 27 April 2024
Change in fair Change in fair
value used value used
Maturing to calculate Maturing to calculate
hedges in the Weighted hedge hedges in the Weighted hedge
next 12 months average ineffectiveness next 12 months average ineffectiveness
£m hedge rate £m £m hedge rate £m
Hedging USD purchases into GBP (UK)
37
1.2804
(1)
48
1.2636
Hedging EUR purchases into GBP (UK)
20
1.1729
27
1.1516
Hedging CNY purchases into GBP (UK)
77
9.1215
(3)
63
8.9378
Hedging EUR purchases into NOK (Nordics)
300
11.7048
3
306
11.5477
7
Hedging USD purchases into NOK (Nordics)
47
10.9885
(2)
46
10.6233
2
Hedging SEK sales into NOK (Nordics)
151
0.9574
(5)
133
0.9812
1
Hedging DKK sales into NOK (Nordics)
97
0.6382
(1)
90
0.6455
(2)
Hedging GBP purchases into EUR (Ireland)
83
1.1717
77
1.1517
1
812
(9)
790
9
The change in value of hedged items is a total of £(9)m (2023/24: £9m). This is used in assessing the economic relationship between hedged
items and hedging instruments. Ineffectiveness caused by foreign currency basis spread and credit risk was highly immaterial during the period.
Notes to the Group
financial statements continued
197
Financial Statements Investor InformationGovernanceStrategic Report
Interest rate
The Group’s interest rate risk management objective is to limit the amount of additional expense incurred if interest rates rise to
unexpected levels. To manage the interest rate exposure, the Group regularly reviews and considers entering into interest rate swaps to
fix its floating rate borrowings, in which the Group agrees to exchange, at specified intervals, the difference between fixed and variable
rate interest amounts calculated by reference to an agreed-upon notional principal amount. The Group monitors and manages its
interest rate risk individually in each currency and it does not make any assumptions about how interest rates in different currencies
may move in tandem.
Any amendments to the Group’s policies or strategy on managing interest rate risk must be approved by the Group’s Tax and Treasury Committee.
As at 3 May 2025 there are no interest rate swaps in place.
The Group’s interest rate risk management strategy and policies remain unchanged and if circumstances change, the Group’s interest rate
programme may be recommenced in future.
24 Notes to the cash flow statement
a) Reconciliation of cash and cash equivalents and bank overdrafts at the end of the period
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Cash at bank and on deposit
209
125
Bank overdrafts
(25)
(29)
Cash and cash equivalents and bank overdrafts at end of the period
184
96
b) Reconciliation of operating profit to cash generated from continuing operations
Period ended Period ended
3 May 27 April
2025 2024
£m £m
Profit after tax for the period
108
27
Income tax expense
16
1
Net finance costs
74
89
Profit before interest and tax
198
117
Depreciation and amortisation
289
299
Share-based payment charge
15
8
Loss on disposal of fixed assets
(1)
Impairments and other non-cash items
5
28
Operating cash flows before movements in working capital
506
452
Movements in working capital:
(Increase)/Decrease in inventory
(2)
(4 3)
(Increase)/Decrease in receivables
(65)
(36)
Increase/(Decrease) in payables
84
21
(Decrease)/Increase in provisions
(16)
25
1
(33)
Cash generated from continuing operations
507
419
198 Currys plc Annual Report & Accounts 2024/25
24 Notes to the cash flow statement continued
c) Changes in liabilities arising from financing activities
The table below details changes in the Group’s liabilities arising from financing activities, including both cash and non-cash changes.
Liabilities arising from financing activities are those for which cash flows were, or future cash flows will be, classified in the Group’s
consolidated cash flow statement as cash flows from financing activities.
Lease
additions,
27 April Financing cash modifications Foreign 3 May
2024 flows and disposals exchange Interest 2025
£m £m £m £m £m £m
Loans and other borrowings (note 16)
9
(9)
Lease liabilities (note 17)
(i)
(1,003)
262
(135)
(8)
(56)
(940)
Total liabilities from financing activities
(ii)
(1,003)
271
(135)
(8)
(65)
(940)
Lease
additions,
29 April Financing cash modifications Foreign 27 April
2023 flows and disposals exchange Interest 2024
£m £m £m £m £m £m
Loans and other borrowings (note 16)
(178)
197
4
(1)
(22)
Lease liabilities (note 17)
(i)
(1,233)
275
1
(iii)
18
(64)
(1,003)
Total liabilities from financing activities
(ii)
(1,411)
472
5
17
(86)
(1,003)
(i) Lease liabilities are secured over the Group’s right-of-use assets.
(ii) In addition to the amounts shown above, facility arrangement fees of £5m (2023/24: £1m) are included within cash flows from financing activities in the consolidated cash
flow statement.
(iii) This figure includes the disposal of lease liabilities related to Greece of £80m.
d) Proceeds on sale of business
On 10 April 2024,the Group announced that it has completed the sale of Dixons South East Europe A.E.V.E., the holding company of Currys’
entire Greece and Cyprus retail business, trading as Kotsovolos, to Public Power Corporation S.A. Further details about the disposal of
the subsidiary can be found in note 22. Total consideration received was £237m and £32m of cash was held in Dixons South East Europe
A.E.V.E. at the disposal date, resulting in a net cash inflow on disposal of £205m. A further £3m of transaction fees associated with the
sale were paid during FY24, resulting in net proceeds on disposal of £202m. During the period ended 3 May 2025, transaction fees of £5m
that were accrued at the prior period end were paid, resulting in a corresponding cash flow from discontinued operations.
25 Related party transactions
Transactions between the Group’s subsidiary undertakings, which are related parties, have been eliminated on consolidation and
accordingly are not disclosed. See note 4a for details of related party transactions with key management personnel.
The Group had the following transactions and balances with its associates:
3 May 27 April
2025 2024
£m £m
Revenue from sale of goods and services
14
14
Amounts owed to the Group
1
1
Details of the associates are shown within Other significant shareholdings in note C9 to the Company financial statements.
All transactions entered into with related parties were completed on an arm’s length basis.
Notes to the Group
financial statements continued
199
Financial Statements Investor InformationGovernanceStrategic Report
26 Capital commitments
3 May 27 April
2025 2024
£m £m
Intangible assets
1
1
Property, plant & equipment
5
Contracted for but not provided for in the accounts
1
6
27 Contingent liabilities
The Group continues to cooperate with HMRC in relation to open tax cases arising from pre-merger legacy corporate transactions in
the former Carphone Warehouse Group. It is possible that a future economic outflow will arise from one of these matters, and therefore
a contingent liability has been disclosed. This determination is based on the strength of third-party legal advice on the matter and
therefore the Group considers it ‘more likely than not’ that these enquiries will not result in an economic outflow. The potential range of
tax exposures relating to this enquiry is estimated to be approximately £nil – £218m excluding interest and penalties. Interest is £103m
up to 3 May 2025. Penalties could range from nil to 30% of the principal amount of any tax. Any potential cash outflow would occur
in greater than one year.
The Group received a Spanish tax assessment connected to a business that was disposed of by the legacy Carphone Warehouse
Group in 2014. This issue has entered litigation and is likely to take two to three years to reach resolution. The Group considers that it
is not probable the claim will result in an economic outflow based on third-party legal advice. The maximum potential exposure as
a result of the claim is £10m.
28 Events after the balance sheet date
There were no material events after the balance sheet date.
200 Currys plc Annual Report & Accounts 2024/25
Note
3 May
2025
£m
27 April
2024
£m
Non-current assets
Investments in subsidiaries C4 2,669 2,559
2,669 2,559
Current assets
Cash and cash equivalents 130 30
Debtors C5 371 362
Derivative assets C7 20 16
521 408
Current liabilities
Creditors C6 (312) (227)
Derivative liabilities C7 (20) (16)
Income tax payable (7) (7)
Net current assets 182 158
Total assets less current liabilities 2,851 2,717
Net assets 2,851 2,717
Capital and reserves
Share capital C8 1 1
Share premium reserve C8 2,263 2,263
Profit and loss account 587 453
2,851 2,717
The Company’s profit for the period was £13 8m (2023/24: £289m profit).
The financial statements of the Company were approved by the Board on 2 July 2025 and signed on its behalf by:
Alex Baldock Bruce Marsh
Group Chief Executive Group Chief Financial Officer
Company registration number: 7105905
Company
balance sheet
201
Financial Statements Investor InformationGovernanceStrategic Report
Company statement
of changes in equity
Share capital
£m
Share premium
reserve
£m
Profit and loss
account
£m
Total equity
£m
At 29 April 2023 1 2,263 168 2,432
Total comprehensive income for the period 289 289
Purchase of own shares – employee benefit trust (12) (12)
Share-based payments 8 8
At 27 April 2024 1 2,263 453 2,717
Total comprehensive income for the period 138 138
Purchase of own shares – employee benefit trust (15) (15)
Share-based payments 11 11
At 3 May 2025 1 2,263 587 2,851
202 Currys plc Annual Report & Accounts 2024/25
C1 Accounting policies
Basis of preparation
The Company is incorporated in the United Kingdom. The financial statements have been prepared on a going concern basis (see note 1
to the Group financial statements).
The separate financial statements of the Company are presented as required by the Companies Act 2006. The Company meets
the definition of a qualifying entity under FRS 100 (Financial Reporting Standard 100) issued by the Financial Reporting Council.
Accordingly, the financial statements have therefore been prepared in accordance with FRS 101 (Financial Reporting Standard 101)
Reduced Disclosure Framework’ as issued by the Financial Reporting Council, incorporating the Amendments to FRS 101 as issued by
the Financial Reporting Council.
As permitted by FRS 101, the Company has taken advantage of the disclosure exemptions available under that standard in relation
to share-based payments, financial instruments, capital management, presentation of comparative information in respect of certain
assets, presentation of a cash flow statement, certain related party transactions and standards not yet effective. Where required,
equivalent disclosures are given in the Consolidated Financial Statements.
The financial statements have been prepared on the historical cost basis except for the remeasurement of certain financial instruments
to fair value. The principal accounting policies adopted are the same as those set out in the notes to the Group financial statements
except as noted below.
Investments in subsidiaries are stated at cost less, where appropriate, provisions for impairment.
The average number of employees during the period ended 3 May 2025 was 2 (2023/24: 2). Directors’ remuneration for the period
ended 3 May 2025, recharged from other Group companies was £2m (2023/24: £2m).
Judgements and sources of estimation uncertainty
As required by IAS 36, the Investments balance of the Company and its other assets are subject to an impairment review if it is
determined that indicators of impairment or impairment reversal exist. The Company has considered a number of factors including the
carrying value of the investment in subsidiaries in relation to the market capitalisation of the Group. While the carrying value remains
higher than the market capitalisation, the market capitalisation has increased in the period due to an increase in the Company’s share
price. Management concluded that some of these factors were an indicator of impairment reversal and consequently, an impairment
review was undertaken per IAS 36 which resulted in a reversal of a prior period non-cash impairment of £110m being recognised in the
Investments in Subsidiaries balance. Determining the recoverable amount of the investment balance requires assumptions relating to
discount rates, long-term growth rates and future cash flows.
C2 Profit and loss account
In accordance with the exemption permitted by section 408 of the Companies Act 2006, the profit and loss account of the Company
is not presented separately. The profit recognised for the period ended 3 May 2025 was £138m (2023/24: £289m profit). Information
regarding the audit fees for the Group is provided in note 3 to the Group financial statements.
C3 Equity dividends
Details of amounts recognised as distributions to shareholders in the period and those proposed are detailed in note 21 of the Group
financial statements.
Notes to the Company
financial statements
203
Financial Statements Investor InformationGovernanceStrategic Report
C4 Investments in subsidiaries
3 May
2025
£m
27 April
2024
£m
Opening balance 2,559 2,340
Reversal of impairments 110 219
Closing balance 2,669 2,559
Cost 2,676 2,676
Accumulated impairments (7) (117)
Net carrying amount 2,669 2,559
Balances comprise investments in subsidiary undertakings and other minority investments. Details of the Company’s investments in
subsidiary undertakings are provided in note C9.
The directors acknowledged that as at 3 May 2025 the excess of the carrying amount of the net assets of the Company, which primarily
consists of investments in subsidiaries, above the market capitalisation of Currys plc had decreased in the period. This was considered to
be an indicator of impairment reversal and an impairment test over the investment in subsidiaries was performed in accordance with IAS 36.
The recoverable amounts of the investments have been determined as at 3 May 2025 based on the aggregate of the value in use
(‘VIU) calculations for each identifiable CGU as the Company hold its material investments through one intermediate holding company,
Currys Holdings Limited. Management have prepared discounted cash flows based on the latest three-year strategic plan and require
the use of estimates including management’s sales and costs projections, the long-term growth rates beyond the plan period, and the
pre-tax discount rate. The discounted cash flows are then adjusted for the value of certain assets and liabilities in the subsidiary entities
to the extent that they impact the future return on investment to the Company. The values attributed to these key assumptions in the
calculation of the VIU for each CGU are as follows:
3 May 2025 27 April 2024
Compound
annual
growth in
sales
Compound
annual
growth in
costs
Long-term
growth
rate
Pre-tax
discount
rate
Compound
annual
growth in
sales
Compound
annual
growth in
costs
Long-term
growth
rate
Pre-tax
discount
rate
UK & Ireland 1.9% 1.8% 1.5% 10.4% 1.9% 1.7% 1.5% 11.8%
Nordics 0.7% 0.4% 1.7% 9.2% 4.2% 3.8% 1.7% 10.0%
Upon performing the impairment testing described above, it was determined that the recoverable amount of the investment was higher
than the carrying amount, and a reversal of impairments recognised in prior periods of £110m (2023/24: £219m reversal) was recognised
over the investment balance. This reversal primarily relates to a decrease in discount rate and a decrease in the Group pension liability.
At the period end, the recoverable amount, based on the adjusted VIU, shows a headroom of £92m (2023/24: £nil) above the carrying
amount of the investments in subsidiaries.
As described above, the cash flows used within the VIU calculation, the long-term growth rate and the discount rate are sources of
estimation uncertainty. A summary of the sensitivities applied to the key assumptions and the resulting impact on the current value of
the accumulated impairment recognised is below:
Key assumption Sensitivity applied
Headroom/
(Impairment)
£m
Movement
£m
Operating profit in final year of plan Increase of 10% 371 279
Decrease of 10% (187) (279)
Long-term growth rate Increase of 0.2% 169 77
Decrease of 0.2% 19 (73)
Pre-tax discount rate
Increase of 1.0% (271) (363)
Decrease of 1.0% 556 464
204 Currys plc Annual Report & Accounts 2024/25
C5 Debtors
3 May
2025
£m
27 April
2024
£m
Amounts owed by Group undertakings 371 362
Amounts falling due within one year 371 362
Amounts owed by Group undertakings are unsecured, repayable on demand and any interest charged is at current market rates.
Receivable balances with other Group entities are reviewed for potential impairment based on the ability of the counterparty to meet its
obligations. The net current asset/liability position of the entity is considered and where the amount due to the Company is not covered,
the estimated future cash flows of the counterparty and subsidiary companies with the ability to distribute cash to it are considered. In the
prior period an increase in expected credited losses of £3m was recognised in relation to amounts owed by Group undertakings that are
non-trading entities across the Group, have net liabilities and are in the process of being wound down. In the period ended 3 May 2025,
there has been no significant change in credit risk to all of the balances and therefore the 12-month expected credit loss method has
been applied, with no addition to expected credit losses.
C6 Creditors
3 May
2025
£m
27 April
2024
£m
Amounts owed to Group undertakings 286 223
Accruals 4
Overdrafts 26
Amounts falling due within one year 312 227
C7 Derivatives
3 May
2025
£m
27 April
2024
£m
Foreign exchange contracts 20 16
Derivative assets 20 16
Foreign exchange contracts (20) (16)
Derivative liabilities (20) (16)
This value is determined using forward exchange and interest rates derived from market sourced data at the balance sheet date, with the
resulting value discounted back to present value (level 2 classification). See note 23 to the Group financial statements for further details.
As at 3 May 2025 the Company has external forward and swap foreign exchange contracts in place with a notional value of £2,445m
(2023/24: £2,404m) and a fair value of £20m asset (2023/24: £16m) and £20m liability (2023/24: £16m). These derivatives will mature
in between one month and one year.
Derivatives with a notional value of £1,614m (2023/24: £1,577m) and a fair value of £19m asset (2023/24: £15m) and £19m liability
(2023/24: £15m) were designated by subsidiaries in cash flow hedge relationships. These derivatives were passed down to the hedging
subsidiary using an internal derivative with the same (but opposite) terms to external derivatives. The purpose of these derivatives is
explained further in note 23.
Derivatives with a notional value of £291m (2023/24: £288m) and a fair value of £1m asset (2023/24: £nil) and £1m of liability
(2023/24: £nil) were not designated by subsidiaries in cash flow hedge relationships but were passed down to subsidiaries to offset
foreign currency balance sheet exposures. These derivatives were passed down using an internal derivative with the same (but opposite)
terms to external derivatives.
Derivatives with a notional value of £540m (2023/24: £539m) and a fair value of £nil asset (2023/24: £1m) and £nil liability
(2023/24: £1m) were used by the Company to minimise the translational impact on the Company balance sheet for amounts held in
foreign currencies. These were not passed down to subsidiaries.
Notes to the Company
financial statements continued
205
Financial Statements Investor InformationGovernanceStrategic Report
C8 Share capital and share premium
Details of movements in share capital and share premium are disclosed in note 20 to the Group financial statements.
C9 Subsidiary undertakings
a) Subsidiaries as at 3 May 2025
The Company has investments in the following subsidiary undertakings of the Group, all of which are wholly owned unless otherwise
indicated. All holdings are in equity share capital and give the Group an effective holding of 100% on consolidation.
Name
Registered office address
Country of incorporation
or registration
Share class(es)
held
% held
Alfa s.r.l. Via Monte Napoleone, n. 29, 20121 Milano Italy Ordinary 100
Carphone Warehouse Europe Limited 1 Portal Way, London, W3 6RS United Kingdom A and B
Ordinary
100
Carphone Warehouse Ireland Mobile
Limited (in liquidation)
44 Fitzwilliam Place, Dublin 2 Ireland Ordinary 100
CCC Nordic A/S Arne Jacobsens Allé 15, 8., 2300, København S. Denmark Ordinary 100
Connected World Services
Distributions Limited
1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
Connected World Services LLC Corporation Service Company, 251 Little Falls
Drive, Wilmington, New Castle Delaware 19808
United States Ordinary 100
Connected World Services
Netherlands BV
Watermanweg 96, 3067 GG, Rotterdam Netherlands Ordinary 100
Connected World Services SAS
(in liquidation)
26 rue de Cambacérès, 75008 Paris France Ordinary 100
CPW Acton Five Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
CPW CP Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
CPW Technology Services Limited
(in liquidation)
1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
Currys Group Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
Currys Holdings Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100*
Deferred 100*
A Ordinary 100*
B Ordinary 100*
Currys Hong Kong Sourcing Limited Unit 3101, 31/F, Two Sky Parc, 51 Hung To Road,
Kwun Tong, Hong Kong
Hong Kong Ordinary 100
Currys Ireland Limited 3rd Floor Office Suite, Omni Park Shopping
Centre, Santry, Dublin 9
Ireland Ordinary 100
Currys Retail Group Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
Currys Retail Limited 1 Portal Way, London, W3 6RS United Kingdom Deferred 100*
Ordinary 100
Currys Sourcing Limited Unit 3101, 31/F, Two Sky Parc, 51 Hung To Road,
Kwun Tong, Hong Kong
Hong Kong Ordinary 100
Dixons Stores Group Retail Norway AS Nydalsveien 18A, NO-0484 Oslo Norway Ordinary 100
DSG Corporate Services Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
DSG European Investments Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
DSG International Holdings Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
DSG International Retail
Properties Limited
1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
DSG Overseas Investments Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
DSG Retail Ireland Pension Trust Limited 38 Upper Mount Street, Dublin 2, D02 PR89 Ireland Ordinary 100
206 Currys plc Annual Report & Accounts 2024/25
C9 Subsidiary undertakings continued
a) Subsidiaries as at 3 May 2025 continued
Name
Registered office address
Country of incorporation
or registration
Share class(es)
held
% held
Elcare Nordic AS Industrivegen, 53, 2212, Kongsvinger Norway Ordinary 100
Elcare Nordic Oy Silvastintie 1, 01510, Vantaa Finland Ordinary 100
Electrocare Nordic AB Arabygatan 9, 35246 Växjö, Kronobergs Län Sweden Ordinary 100
Elgiganten Aktiebolag Franzéngatan 6, 112 51 Stockholm Sweden Ordinary 100
ElGiganten A/S Arne Jacobsens Allé 16, 2.sal København S,
2300 Copenhagen
Denmark Ordinary 100
El-Giganten Logistik AB Möbelvägen 51, 556 52 Jönköping Sweden Ordinary 100
Elkjøp Holdco AS Nydalsveien 18A, 0484, Oslo Norway Ordinary 100
Elkjøp Nordic AS Nydalsveien 18A, 0484, Oslo Norway Ordinary 100
Elkjøp Norge AS Nydalsveien 12B, 0484, Oslo Norway Ordinary 100
Epoq Logistic DC k.s. Evropská 868, 664 42 Modřice Czech Republic Ordinary 100
Gigantti Oy Töölönlahdenkatu 2, FI-00100, Helsinki Finland Ordinary 100
Giga Mobiili Oy Töölönlahdenkatu 2, FI-00100, Helsinki Finland Ordinary 100
iD Mobile Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
Mastercare Service and Distribution
Limited
1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
MTIS Limited (in liquidation) Carphone Warehouse, Dixons Unit, 301 Omni
Park Shopping Centre, Swords Road, Dublin 9
Ireland Ordinary 100
New CPWM Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
Petrus Insurance Company Limited 28 Irish Town Gibraltar Ordinary 100
Simplify Digital Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
The Carphone Warehouse (Digital)
Limited
1 Portal Way, London, W3 6RS United Kingdom Ordinary 100*
The Carphone Warehouse Limited 3rd Floor Office Suite, Omni Park Shopping
Centre, Santry, Dublin 9
Ireland Ordinary 100
The Phone House Holdings (UK) Limited 1 Portal Way, London, W3 6RS United Kingdom Ordinary 100
* Interest held directly by Currys plc.
Notes to the Company
financial statements continued
207
Financial Statements Investor InformationGovernanceStrategic Report
b) Other significant shareholdings
The following are the other significant shareholdings of the Company, all of which are held indirectly.
Name
Registered office address
Country of
incorporation or
registration
Share class(es) held
% held
Elkjøp Fjordane AS Fugleskrgata 10, 6905 Florø Norway Ordinary 30
Elkjøp Moss AS Gartnerveien 9, 1526 Moss Norway Ordinary 40
c) Subsidiary undertakings exempt from audit
The following subsidiaries, all of which are incorporated in England and Wales are exempt from the requirements of the Companies Act
2006 relating to the audit of individual accounts by virtue of section 479A of that Act:
Name Company registration number
Carphone Warehouse Europe Limited 06534088
Connected World Services Distributions Limited 01847868
CPW Acton Five Limited 05738735
Currys Holdings Limited 07866062
Currys Retail Group Limited 03847921
DSG European Investments Limited 03891149
DSG International Holdings Limited 03887870
DSG International Retail Properties Limited 00476440
DSG Overseas Investments Limited 02734677
Simplify Digital Limited 06095563
The Carphone Warehouse (Digital) Limited 03966947
The Phone House Holdings (UK) Limited 03663563
iD Mobile Limited 09304672
Currys Retail Limited 02142673
208 Currys plc Annual Report & Accounts 2024/25
2024/25
£m
2023/24
£m
2022/23
£m
2021/22
£m
2020/21
£m
Adjusted results (continuing operations)
Revenue 8,706 8,476 8 ,874 10,144 10,330
EBIT 225 203 196 280 262
Interest (63) (85) (89) (88) (106)
Profit before tax 162 118 107 192 156
Tax (40) (31) (25) (52) (33)
Profit after tax 122 87 82 140 123
Earnings per share
– Basic 11.3p 7.9p 7.4p 12.4p 10.7p
– Diluted 10.8p 7.7p 7.3p 11.9p 10.3p
Five period record
(unaudited)
209
Financial Statements Investor InformationGovernanceStrategic Report
Glossary and
definitions
Alternative performance measures (‘APMs’)
In the reporting of financial information, the Group uses certain measures that are not required under IFRS. These are presented in
accordance with the Guidelines on APMs issued by the European Securities and Markets Authority (ESMA’). These measures are
consistent with those used internally by the Group’s Chief Operating Decision Maker (‘CODM’) in order to evaluate trends, monitor
performance and forecast results.
These APMs may not be directly comparable with other similarly titled measures of ‘adjusted’ or ‘underlying’ revenue or profit measures
used by other companies, including those within our industry, and are not intended to be a substitute for, or superior to, IFRS measures.
We consider these additional measures to provide additional information on the performance of the business and trends to shareholders.
The below, and supplementary notes to the APMs, provides further information on the definitions, purpose and reconciliations to
IFRS measures of those APMs that are used internally in order to provide parity and transparency between the users of this financial
information and the CODM in assessing the core results of the business in conjunction with IFRS measures.
Adjusted results
Included within our APMs the Group reports a number of adjusted profit, and earnings measures, all of which are described throughout
this section. The Group subsequently refers to adjusted results as those which reflect the in-period trading performance of the ongoing
omnichannel retail operations (referred to below as underlying operations and trade) and excludes from IFRS measures discontinued
operations and certain items that are significant in size or volatility or by nature are non-trading or highly infrequent.
Adjusting items
When determining whether an item is to be classified as adjusting, and the departure from IFRS measures is deemed more appropriate
than the additional disclosure requirements for material items under IAS 1, it must meet at least one of the following criteria:
be one-off in nature and have a significant impact on amounts presented in either the statutory income statement or statutory cash
flow statement in any set of annual Group financial statements; or
recur for a finite number of years and do not reflect the underlying trading performance of the business.
Management will classify items as adjusting where these criteria are met and it is considered more useful for the users of the financial
statements to depart from IFRS measures.
Items excluded from adjusted results can evolve from one financial period to the next depending on the nature of exceptional items or
one-off type activities. Where appropriate, for example where a business is classified as exited/to be exited, comparative information
is restated accordingly.
Below highlights the Grouping in which management allocate adjusting items and provides further detail on how management consider
such items to meet the criteria set out above. Further information on the adjusting items recognised in the current and comparative period
can be found in note A4.
Acquisition and disposal related items
Includes costs incurred in relation to the acquisition, and income for the disposal of business operations, as the related costs and
income reflect significant changes to the Group’s underlying business operations and trading performance. Adjusted results do not
exclude the related revenues or costs that have been earned in relation to previous acquisitions, except for the amortisation of
intangibles, such as brands, that would not have been recognised prior to their acquisition. Where practically possible amounts are
restated in comparative periods to reflect where a business operation has subsequently been disposed.
Strategic change programmes
Primarily relate to costs incurred for the execution and delivery of a change in strategic direction, such as; severance and other direct
employee costs incurred following the announcement of detailed formal restructuring plans as they are considered one-off; property
rationalisation programmes where a business decision is made to rebase the store estate as this is considered both one-off in nature
and to cause a significant change to the underlying business operations; and implementation costs for strategic change delivery
projects that are considered one-off in nature. Such costs incurred do not reflect the Group’s underlying trading performance.
Results are therefore adjusted to exclude such items to aid comparability between periods.
Regulatory costs
The Group includes material costs related to data incidents and regulatory challenge within adjusting items so far as based on internal
or external legal advice, it has been determined that it is more than possible that a material outflow will be required to settle the
obligation (legal or constructive) and subsequently recognised a provision in accordance with IAS 37.
210 Currys plc Annual Report & Accounts 2024/25
Adjusting items continued
Impairment losses and onerous contracts
To aid comparability, costs incurred for material non-cash impairments (or reversals of previously recognised impairments) and
onerous contracts are included within adjusting items where they have a significant impact on amounts presented in either the statutory
income statement or statutory cash flow statement in any set of annual Group financial statements. When considering the threshold,
management will consider whether the gross impairment charge and gross reversal of previously recognised impairment in any one
reportable operating segment is above the material threshold for that financial period.
While the recognition of such is one-off in nature, the unavoidable costs for those contracts considered onerous is continuously reviewed
and therefore based on readily available information at the reporting date as well as management’s historical experience of similar
transactions. As a result, future cash outflows and total charges to the income statement may fluctuate in future periods. If these
changes are material they will be recognised in adjusting items.
Other items
Other items include those items that are non-operating and one-off in nature that are material enough to distort the underlying results of
the business but do not fall into the categories disclosed above. Such items include the settlement of legal cases and other contractual
disputes where the corresponding income, or costs, would be considered to distort users’ understanding of trading performance during
the period.
Net interest income/(costs)
Included within adjusting interest income/(costs) are the finance income/(costs) of businesses to be exited, previously disposed
operations, net pension interest costs on the defined benefit pension scheme within the UK and other exceptional items considered
so one-off or material that they distort underlying finance costs of the Group (including legacy tax cases). As disclosed above, the
disposal of businesses represents a significant change to the underlying business operations, as such, the related interest income/(costs)
are removed from adjusted results to assist users’ understanding of the trading business.
The net interest charge on defined benefit pension schemes represents the non-cash remeasurement calculated by applying the
corporate bond yield rates applicable on the last day of the previous financial period to the net defined benefit obligation. As a non-
cash remeasurement cost which is unrepresentative of the actual investment gains or losses made or the liabilities paid and payable,
and given the defined benefit section of the scheme having closed to future accrual on 30 April 2010, the accounting effect of this is
excluded from adjusted results.
Tax
Included within taxation is the tax impact on those items defined above as adjusting. The exclusion from adjusted results ensures that
users, and management, can assess the overall performance of the Group’s underlying operations.
Where the Group is cooperating with tax authorities in relation to legacy tax cases and is applying tax treatments to changes in underlying
business operations as a result of acquisition, divestiture or closure of operations, the respective costs will also be included within
adjusting items. Management considers it appropriate to divert from IFRS measures in such circumstances as the one-off charges related
to prior periods could distort users’ understanding of the Group’s ongoing operational performance.
The Group also includes the movement of unrecognised deferred tax assets relating to unused tax losses and other deductible temporary
differences within adjusting items. Management considers that the exclusion from adjusted results aids users in the determination of current
period performance as the recognition and derecognition of deferred tax is impacted by management’s forecast of future performance
and the ability to utilise unused tax losses and other deductible temporary differences.
Definitions, purpose and reconciliations
In line with the Guidelines on Alternative Performance Measures issued by ESMA we have provided additional information on the
APMs used by the Group below, including full reconciliations back to the closest equivalent statutory measure.
EBIT/EBITDA
In the key highlights and Performance review we reference financial metrics such as EBIT and EBITDA. We would like to draw to the user’s
attention that these are shown to aid comparison of our adjusted measures to the closest IFRS measure. We acknowledge that the
terminology of EBIT and EBITDA are not IFRS defined labels but are compiled directly from the IFRS measures of profit without making
any adjustments for adjusting items explained above. These measures are profit for the period before deducting interest and tax,
termed as EBIT; and profit for the period before deducting interest, tax, depreciation and amortisation, termed as EBITDA. These metrics
are further explained and reconciled within notes A1 and A2 below.
Glossary and
definitions continued
211
Financial Statements Investor InformationGovernanceStrategic Report
Currency neutral
Some comparative performance measures are translated at constant exchange rates, called ‘currency neutral’ measures.
This restates the prior period results at a common exchange rate to the current period to provide appropriate period-on-period
movement measures without the impact of foreign exchange movements.
Like-for-like (‘LFL’) % change
LFL revenue is calculated based on adjusted store and online revenue (including Order & Collect, Online in-store and ShopLive
UK) using constant exchange rates consistent with the currency neutral percentage change measure detailed above. New stores are
included where they have been open for a full financial period both at the beginning and end of the financial period. Revenue from
franchise stores are excluded and closed stores are excluded for any period of closure during either period. Customer support
agreement, insurance and wholesale revenues along with revenue from other non-retail businesses are excluded from LFL calculations.
We consider that LFL revenue represents a useful measure of the trading performance of our underlying and ongoing store and online
portfolio.
A1 Reconciliation from statutory profit before interest and tax to adjusted EBIT and adjusted PBT
(continuing operations)
Adjusted EBIT and adjusted PBT are measures of profitability that are adjusted from total IFRS measures to remove adjusting items, the
nature of which are disclosed above. A description of costs included within adjusting items during the period and comparative periods
is further disclosed in note A4.
As discussed above, the Group uses adjusted profit measures in order to provide a useful measure of the ongoing performance of the
Group.
The below reconciles profit before tax and profit before interest and tax, which are considered to be the closest equivalent IFRS
measures, to adjusted EBIT and adjusted PBT.
Period ended 3 May 2025
Total
profit
£m
Acquisition
/ disposal
related
items
£m
Strategic
change
programmes
£m
Impairment
losses and
onerous
contracts
£m
Regulatory
costs
£m
Other
£m
Interest
£m
Adjusted
profit
£m
UK & Ireland 145 11 6 (3) (7) 1 153
Nordics 53 12 7 72
EBIT from continuing operations 198 23 13 (3) (7) 1 225
Finance income 11 11
Finance costs (85) 11 (74)
Profit before tax from continuing
operations 124 23 13 (3) (7) 1 11 162
Period ended 27 April 2024
Total
profit/
(loss)
£m
Acquisition
/ disposal
related items
£m
Strategic
change
programmes
£m
Impairment
losses and
onerous
contracts
£m
Regulatory
income
£m
Other
£m
Interest
£m
Adjusted
profit
£m
UK & Ireland 88 11 11 17 13 2 142
Nordics 29 12 5 15 61
EBIT from continuing operations 117 23 16 32 13 2 203
Finance income 4 4
Finance costs (93) 4 (89)
Profit before tax from continuing
operations 28 23 16 32 13 2 4 118
212 Currys plc Annual Report & Accounts 2024/25
A2 Reconciliation from statutory profit before interest and tax to EBITDA (continuing operations)
EBITDA represents earnings before interest, tax, depreciation and amortisation. It provides a useful measure of profitability for users by
adjusting for the volatility of depreciation and amortisation expense which, due to variable useful lives and timing of capital investment,
could distort the underlying profit generated from the Group in relative periods.
The below reconciles profit before interest and tax, which are considered to be the closest equivalent IFRS measures, to EBITDA.
Period ended
3 May
2025
£m
Period ended
27 April
2024
£m
Profit before interest and tax from continuing operations 198 117
Depreciation 220 219
Amortisation 69 80
EBITDA 487 416
A3 Reconciliation from adjusted EBIT to adjusted EBITDA and adjusted EBITDAR (continuing operations)
Adjusted EBITDA represents earnings before interest, tax, depreciation and amortisation. This measure also excludes adjusting items, the
nature of which are disclosed above and with further detail in note A4. It provides a useful measure of profitability for users by adjusting
for the items noted in A1 above as well as the volatility of depreciation and amortisation expense which, due to variable useful lives
and timing of capital investment, could distort the underlying profit generated from the Group in relative periods.
The depreciation adjusted within adjusted EBITDA includes right-of-use asset depreciation on leased assets under IFRS 16. As some
lease rental expenses are not depreciation linked to right-of-use assets due to being short term, low value or variable, a similar measure
of adjusted EBITDAR is provided. Adjusted EBITDAR provides a measure of profitability based on the above adjusted EBITDA definition
as well as deducting rental expenses not linked to right-of-use assets. The purpose of this measure is aligned to the adjusted EBITDA
purpose above, with the addition of excluding the full cost base of leases which can vary from period to period, for example when
leases are short term, whilst negotiations are ongoing regarding lease renewals.
The below reconciles adjusted EBIT to adjusted EBITDA and adjusted EBITDAR. The closest equivalent IFRS measures are considered to
be profit before interest and tax, the reconciliation of such from adjusted EBIT can be found in note A1.
Period ended
3 May
2025
£m
Period ended
27 April
2024
£m
Adjusted EBIT 225 203
Depreciation 220 219
Amortisation 46 57
Adjusted EBITDA 491 479
Leasing costs in EBITDA 4 4
Adjusted EBITDAR 495 483
Glossary and
definitions continued
213
Financial Statements Investor InformationGovernanceStrategic Report
A4 Further information on the adjusting items between IFRS measures to adjusted profit measures
noted above (continuing operations)
Note
Period ended
3 May
2025
£m
Period ended
27 April
2024
£m
Included in profit before interest and tax (continuing operations):
Acquisition/disposal related items (i) 23 23
Strategic change programmes (ii) 13 16
Impairment losses and onerous contracts (iii) (3) 32
Regulatory (income)/cost (iv) (7) 13
Other (v) 1 2
27 86
Included in net finance costs (continuing operations):
Net non-cash finance costs on defined benefit pension schemes (vi) 8 11
Other interest (vii) 3 (7)
Total impact on profit before tax (continuing operations) 38 90
Tax on adjusting items (viii) (24) (30)
Total impact on profit after tax (continuing operations) 14 60
(i) Acquisition/disposal related items
A charge of £23m (2023/24: £23m) relates primarily to amortisation of acquisition intangibles arising on the Dixons Retail Merger.
(ii) Strategic change programmes
During the period, costs of £13m have been incurred as the Group continues to deliver the long-term strategic plan. The costs incurred
relate to the following strategic change programmes:
£2m (2023/24: £12m) of one-off implementation costs related to transferring service centre operations to a third party;
£7m (2023/24: £4m) of additional restructuring costs in relation to the restructure of the Nordics central operations and retail
business as announced in a prior period.
Property rationalisation
Included within strategic change programmes in the period is £4m of costs that primarily relate to property rates for ongoing leases
for stores that were closed as part of previously announced store property rationalisation and closure programmes, as well as costs
associated with lease remeasurement following renegotiations. Amounts recognised in the prior period related to property programmes
were net £nil.
(iii) Impairment losses and onerous contracts
During the prior period the Group undertook a strategic review of the IT licensing portfolio which resulted in £1m of intangible impairments
and a provision for onerous contracts of £6m in relation to unavoidable future costs of licensing agreements. During the current period,
the remaining provision balance of £3m was released following successful contract renegotiations resulting in a corresponding credit to
adjusting items. During the prior period the Group also recognised £10m of impairments over intangible software assets in the UK & Ireland
segment that became obsolete due to system replacements that took place in the year.
Following the announcement in a prior period of the strategic decision to restructure elements of the Nordics segment, the 2023/24
adjusting items also included fixed asset impairment charges of £15m, recognised over assets held in the Nordics component of the Group.
This included £16m of impairments of inefficient intangible software assets with a view to achieving long-term efficiencies with alternative
assets. This was partially offset by a £1m net credit from reversals of right-of-use asset impairments following some additional store
closures and some planned closures from the prior period not executed.
(iv) Regulatory costs
During the prior period the Group provided for £13m of costs related to historic regulatory matters. In the current period, £7m of the
remaining provisions were released following a revision to the estimate of the amount required to settle the related obligations, and
the corresponding credit has been recognised as an adjusting item.
214 Currys plc Annual Report & Accounts 2024/25
A4 Further information on the adjusting items between IFRS measures to adjusted profit measures
noted above (continuing operations) continued
(v) Other
In the current period the Group has recognised £1m for professional fees incurred in relation to open tax cases and other non-operating
matters (2023/24: £2m).
In the prior period the Group recognised £2m of FX impact upon translation of an exceptional underlying intra-group balance that has
since been capitalised. A further £2m was recognised for professional fees incurred in relation to open tax cases and other non-operating
matters. These costs were partially offset by £2m of income from intra-group balance adjustments, which is offset in total statutory profit
by a corresponding cost in discontinued operations.
(vi) Net non-cash financing costs on defined benefit pension schemes
The net interest charge on defined benefit pension schemes represents the non-cash remeasurement calculated by applying the
corporate bond yield rates applicable on the last day of the previous financial period to the net defined benefit obligation.
(vii) Other interest
As outlined in note 1d, the Group continues to cooperate with HMRC in relation to open tax cases arising from pre-merger legacy
transactions in the Carphone Warehouse Group. The Group has risk assessed that certain of the cases have a probable chance of
resulting in cash outflows to HMRC that are measured at £51m as at 3 May 2025 (comprising the amount of tax payable and interest up
to 3 May 2025) (2023/24: £50m). During the period, an interest charge of £1m (2023/24: £7m credit) was recorded in relation to these
cases which arose from the further accrual of one years’ interest, based on their most recent weighted average probability of occurring.
An additional £2m of finance costs have been recognised in adjusting items in respect of arrangement fees relating to the previous
Group Revolving Credit Facilities. This represents the residual prepayment balance that has been released to profit and loss upon the
refinancing to the new Group facility that took place in the period.
(viii) Tax on other adjusting items
The effective tax rate on adjusting items is 61%. The rate is higher than the UK statutory rate of 25% predominantly due to the claiming
of UK capital allowances in excess of depreciation for which no deferred tax asset was previously recognised.
A5 Reconciliation from statutory net finance costs to adjusted net finance costs (continuing operations)
Adjusted net finance costs exclude certain adjusting finance cost items from total finance costs. The adjusting items include net pension
interest costs and interest charged on Uncertain Tax Positions (UTP’). Further information on these items being removed from our adjusted
earnings measures is included within the definitions above.
The below provides a reconciliation from net finance costs, which is considered to be the closest IFRS measure, to adjusted net finance costs.
Period ended
3 May
2025
£m
Period ended
27 April
2024
£m
Total net finance costs (74) (89)
Net interest on defined benefit pension obligations 8 11
Other interest 3 (7)
Adjusted total net finance costs (63) (85)
Glossary and
definitions continued
215
Financial Statements Investor InformationGovernanceStrategic Report
A6 Adjusted tax expense (continuing operations)
a) Tax expense
The income tax charge comprises:
Period ended 3 May 2025 Period ended 27 April 2024
Adjusted
£m
Adjusting
items
£m
Statutory
£m
Adjusted
£m
Adjusting
items
£m
Statutory
£m
Current tax
UK corporation tax at 25% (2023/24: 25%) 12 (1) 11 16 (9) 7
Overseas tax 3 3 6 6 (1) 5
15 2 17 22 (10) 12
Adjustments made in respect of prior periods:
UK corporation tax (4) (4)
Overseas tax (1) (1)
(1) (4) (5)
Total current tax 15 2 17 21 (14) 7
Deferred tax
UK corporation tax 16 (18) (2) 10 (12) (2)
Overseas tax 9 (8) 1 (4) (4)
25 (26) (1) 10 (16) (6)
Adjustments made in respect of prior periods:
UK corporation tax
Overseas tax
Total deferred tax 25 (26) (1) 10 (16) (6)
Total tax charge 40 (24) 16 31 (30) 1
b) Reconciliation of standard to actual (effective) tax rate
The principal differences between the total tax charge shown above and the amount calculated by applying the standard rate
of UK corporation tax to profit/(loss) before taxation are as follows:
Period ended 3 May 2025 Period ended 27 April 2024
Adjusted
£m
Adjusting
items
£m
Statutory
£m
Adjusted
£m
Adjusting
items
£m
Statutory
£m
Profit before taxation 162 (38) 124 118 (90) 28
Tax at UK statutory rate of 25% (2023/24: 25%) 41 (10) 31 30 (23) 7
Items attracting no tax relief or liability
(i)
1 1 2 2
Recognition of UK deferred tax asset
(ii)
(2) (2)
Movement in unprovided deferred tax
(iii)
(13) (13) (4) (4)
Differences in effective overseas tax rates (2) 1 (1) (1) 1
Other tax adjustments 1 1
Adjustments in respect of prior periods
(iv)
(1) (4) (5)
Total tax charge 40 (24) 16 31 (30) 1
The effective tax rate on adjusted earnings for the period ended 3 May 2025 is 24% (2023/24: 27%). The effective tax rate on adjusting
items is 61% (2023/24: 34%). The future effective tax rate is likely to be impacted by the geographical mix of profits and the Group’s
ability to take advantage of currently un-recognised deferred tax assets.
(i) Items attracting no tax relief or liability relate mainly to non-deductible expenditure, including non-qualifying depreciation.
(ii) As described in note 1d, the Group recognised a UK deferred tax asset of £23m, of which £2m was credited to the income statement (mainly in relation to tax losses),
£17m was credited to other comprehensive income (mainly in relation to its defined benefit pension scheme) and £4m was credited directly to equity (in relation to equity
settled share-based payments). These amounts relate to the deductible temporary differences that are expected to reverse in the next year (see also note 6c).
(iii) The Group utilised accelerated capital allowances to shelter its taxable profits arising in the period ended 3 May 2025. As no deferred tax asset was recognised on
brought forward deductible temporary differences, this gives rise to a reconciling item that reduces the effective tax rate for the year. Following the partial recognition
of a UK deferred tax asset during the year ended 3 May 2025, to the extent that future taxable profits are sheltered by the utilisation of recognised deferred tax assets,
this will not give rise to a reconciling difference in the future.
(iv) The provisions for uncertain tax positions relating to the legacy Carphone Warehouse tax cases outlined in note 1d were remeasured during the prior period.
216 Currys plc Annual Report & Accounts 2024/25
A7 Adjusted earnings per share (continuing operations)
Earnings per share (‘EPS’) measures are adjusted in order to show an adjusted EPS figure, which reflects the adjusted earnings per share
of the Group. We consider the adjusted EPS to provide a useful measure of the ongoing earnings of the underlying Group.
The below table shows a reconciliation of statutory basic and diluted EPS to adjusted basic and diluted EPS as these are considered
to be the closest IFRS equivalents.
Period ended
3 May
2025
£m
Period ended
27 April
2024
£m
Profit after tax for the period (continuing operations)
Total 108 27
Adjustments 14 60
Adjusted profit after tax (continuing operations) 122 87
Million Million
Weighted average number of shares
Average shares in issue 1,133 1,133
Less average holding by Group EBT and Treasury shares held by Company (52) (27)
For basic earnings per share 1,081 1,106
Dilutive effect of share options and other incentive schemes 51 22
For diluted earnings per share 1,132 1,128
Pence Pence
Basic earnings per share
Total 10.0 2.4
Adjustments 1.3 5.5
Adjusted basic earnings per share (continuing operations) 11.3 7.9
Diluted earnings per share
Total 9.5 2.4
Adjustments 1.3 5.3
Adjusted diluted earnings per share (continuing operations) 10.8 7.7
Basic and diluted EPS are based on the profit for the period attributable to equity shareholders. Adjusted EPS is presented to show the
underlying performance of the Group. Adjustments used to determine adjusted earnings are described further in note A4.
A8 Reconciliations of cash generated from operations to free cash flow (continuing operations)
Operating cash flow comprises cash generated from/(utilised by) operations, adjusting items (the nature of which are disclosed
above), and after repayments of lease liabilities (excluding non-trading stores) and movements in working capital presented within the
Performance review. The measure aims to provide users with a clear understanding of cash generated from the operations of the Group.
Sustainable free cash flow comprises cash generated from/(utilised by) operations, but before movements in working capital, and
after capital expenditure, capital repayments of lease liabilities, net cash interest paid, and income tax paid. Free cash flow comprises
all items contained within sustainable free cash flow but after movements in working capital. Sustainable free cash flow and free cash
flow are considered to be useful for users as they represent available cash resources after operational cash outflows and capital
investment to generate future economic inflows. We consider it useful to present both measures to draw users’ attention to the impact
of movements in working capital on free cash flow.
Glossary and
definitions continued
217
Financial Statements Investor InformationGovernanceStrategic Report
The below provides a reconciliation of cash generated from operations, which is considered the closest equivalent IFRS measure,
to operating cash flow, sustainable free cash flow and free cash flow:
Reconciliation of cash inflow from operations to free cash flow
Period ended
3 May
2025
£m
Period ended
27 April
2024
£m
Cash generated from continuing operations 507 419
Capital repayment of leases cost and interest (261) (255)
Less adjusting items to cash flow 33 48
Less movements in working capital presented within the Performance review (note A10) (14) 34
Other (5)
Operating cash flow 260 246
Capital expenditure (77) (48)
Add back adjusting items to cash flow (33) (4 8)
Taxation (4) (7)
Cash interest paid (11) (27)
Sustainable free cash flow 135 116
Add back movements in working capital presented within the Performance review (note A10) 14 (34)
Free cash flow 149 82
Reconciliation of adjusted EBIT to free cash flow and sustainable free cash flow
Period ended
3 May
2025
£m
Period ended
27 April
2024
£m
Adjusted EBIT (note A1) 225 203
Depreciation and amortisation (note A3) 266 276
Working capital presented within the Performance review (note A10) 14 (34)
Capital expenditure (77) (48)
Taxation (4) (7)
Interest (11) (27)
Repayment of leases* (245) (243)
Other non-cash items in EBIT** 14 10
Free cash flow before adjusting items to cash flow 182 130
Adjusting items to cash flow (33) (4 8)
Free cash flow 149 82
Less working capital presented within the Performance review (note A10) (14) 34
Sustainable free cash flow 135 116
* Repayment of leases excludes the impact of non-trading leases which are presented within adjusting items to cash flow.
** Other non-cash items in EBIT, as disclosed within the Performance review, comprise share-based payments, profit/loss on disposal of fixed assets, impairments and other
non-cash items.
218 Currys plc Annual Report & Accounts 2024/25
A9 Reconciliation from liabilities arising from financing activities to total indebtedness and net cash
Total indebtedness represents period end net cash, pension deficit, lease liabilities and lease receivables, less any restricted cash.
The purpose of this is to evaluate the liquidity of the Group with the inclusion of all interest-bearing liabilities.
Net cash comprises cash and cash equivalents and short-term deposits, less loans and other borrowings. Lease liabilities are not
included within net cash. We consider that this provides a useful alternative measure of the indebtedness of the Group and is used
within our banking covenants as part of the leverage ratio.
The below provides a reconciliation of total liabilities from financing activities, which is considered the closest equivalent IFRS measure,
to total indebtedness and net cash:
3 May
2025
£m
27 April
2024
£m
Lease liabilities* (note 17) (940) (1,003)
Total liabilities from financing activities (note 24c) (940) (1,003)
Cash and cash equivalents less restricted cash (note 14) 179 89
Overdrafts (note 16) (25) (29)
Lease receivables* 3 4
Pension liability (103) (171)
Total indebtedness (886) (1,110)
Restricted cash 30 36
Add back pension liability 103 171
Add back lease liabilities 940 1,003
Less lease receivables (3) (4)
Net cash 184 96
* Net lease liabilities within the Performance review relates to lease liabilities less lease receivables.
Within the Performance review management also refers to average net cash/(debt) and total average indebtedness. Average net
cash/(debt) and total average indebtedness comprises the same items as included in net cash and total indebtedness as defined
above, however the net cash element is calculated as the average between April to April for the full period to align to the Group’s
Remuneration Committee calculation and as reported internally.
A10 Reconciliation of statutory working capital to working capital presented within the
Performance review
Within the Performance review a reconciliation of the adjusted EBIT to free cash flow is provided. Within this, the working capital balance
of £14m (2023/24: £(34)m) differs to the statutory working capital balance of £1m (2023/24: £(33)m) as cash flows on adjusting items
are separately disclosed.
Working capital presented within the Performance review is a measure of working capital that is adjusted from total IFRS measures to
remove the working capital on adjusting items, the nature of which are disclosed above. A description of costs included within adjusting
items during the period and comparative periods is further disclosed in note A4.
As discussed above, the Group uses adjusted profit measures in order to provide a useful measure of the ongoing performance of the
Group. A reconciliation of the disclosed working capital balance is as follows:
Period ended
3 May
2025
£m
Period ended
27 April
2024
£m
Movements in working capital (note 24b) 1 (33)
Adjusting items provisions 13 (1)
Working capital presented within the Performance review 14 (34)
Glossary and
definitions continued
219
Financial Statements Investor InformationGovernanceStrategic Report
A11 Summary of working capital presented within the Performance review
Within the Performance review a summary balance sheet is provided which includes a working capital balance of £(195)m
(2023/24: £(163)m). The below table provides a breakdown of how the summary working capital balance ties through to the
statutory balance sheet.
Note
3 May
2025
£m
27 April
2024
£m
Non-current assets
Trade and other receivables 13 100 101
Current assets
Inventory 12 1,037 1,034
Trade and other receivables 13 685 616
Derivative assets 23 5 13
Current liabilities
Trade and other payables 15 (1,889) (1,809)
Derivative liabilities 23 (16) (4)
Non-current liabilities
Trade and other payables 15 (117) (114)
Working capital presented within the Performance review (195) (163)
220 Currys plc Annual Report & Accounts 2024/25
Other definitions
The following definitions apply throughout this Annual Report & Accounts unless the context otherwise requires:
Acquisition
intangibles
Acquired intangible assets such as customer bases, brands and other intangible assets acquired through
a business combination capitalised separately from goodwill.
AI Artificial Intelligence
AGM Annual General Meeting
APM Alternative Performance Measure
ARA Annual Report & Accounts
BEV Battery Electric Vehicle
Board The Board of Directors of the Company.
BRC British Retail Consortium
B2B Business to business
Carphone
Warehouse or
Carphone Group
The Company or Group prior to the Merger on 6 August 2014.
CEO Chief Executive Officer
CFO Chief Financial Officer
CGU Cash-generating unit
CNG Compressed Natural Gas
CODM Chief Operating Decision Maker
CO
2
e Carbon Dioxide Equivalent
Company or the
Company
Currys plc (incorporated in England & Wales under the Act, with registered number 07105905), whose registered
office is at 1 Portal Way, London W3 6RS.
Credit adoption Sales on Credit as a proportion of total sales
CSRD Corporate Sustainability Reporting Directive
Currys plc or Group The Company, its subsidiaries, interests in joint ventures and other investments.
Dixons Retail
Merger or Merger
The all-share merger of Dixons Retail plc and Carphone Warehouse plc which occurred on 6 August 2014.
DPA Digital Poverty Alliance
DTR Disclosure Guidance and Transparency Rules
DSPB Deferred Share Bonus Plan
EBT Employee benefit trust
EPS Earnings per share
ESG Environmental, social and governance
FCA Financial Conduct Authority
FRC Financial Reporting Council
FTSE Financial Times Stock Exchange
GfK Growth from Knowledge
GHG Greenhouse Gas
GSLT Group Sustainability Leadership Team
HMRC His Majesty’s Revenue and Customs
HVAC Heating, ventilation, and air conditioning
IFRS International Financial Reporting Standards as adopted by the UK.
ISO International Organisation for Standardisation
IT Information Technology
KPI Key Performance Indicator
LTIP Long Term Incentive Plan
Glossary and
definitions continued
221
Financial Statements Investor InformationGovernanceStrategic Report
Market share Market share is measured for each of the Group’s markets by comparing data for revenue or volume of units sold
relative to similar metrics for competitors in the same market.
MVNO Mobile Virtual Network Operator
MNO Mobile Network Operator
NED Non-Executive Director
Net zero Net zero emissions includes our Scope 1, 2 and 3 emissions as reported in the Sustainable business section of
the Strategic Report. In 2020, we collaborated with the British Retail Consortium and other major retailers on the
development of a Climate Action Roadmap to decarbonise the retail industry and its supply chains. The plan
aims to bring the retail industry and its supply chains to net zero by 2040. Our commitment to net zero meets
a number of the criteria of the Science Based Targets initiative’s Corporate Net-Zero Standard but is not fully
aligned or validated against this standard. We will develop and publish a robust net zero emissions roadmap
for the Group which will provide detail on carbon abatement for key emissions sources and neutralisation plans
of any source of residual emissions that remain unfeasible to remove.
NOK Norwegian Krone
NPS Net Promoter Score, a rating used by the Group to measure customers’ likelihood to recommend its operations.
OEM Original equipment manufacturer
Online Online sales, Online market share, and Online share of business relate to all sales where the journey is completed
via the website or app. This includes online home delivered, Order & Collect, Online in-store and ShopLive UK.
Online in-store Sales that are generated through in-store tablets for product that is not stocked in the store.
Order & collect Sales where the sale is made via the website or app and collected in store.
PEAK Planning, Execution, Analysis, Knowledge
Peak/post-Peak Peak refers to the ten-week trading period ended on 4 January 2025 as reported in the Group’s Christmas
Trading statement on 15 January 2025. Post-Peak refers to the trading period from 5 January 2025 to the Group’s
period end on 3 May 2025.
PCI Payment Card Industry
P60 UK Tax Form for End-of-year Earnings
P11D UK Tax Form for Benefits and Expenses
REGO Renewable Energy Guarantees of Origin
RCF Revolving credit facility
RS RS Group
SBTi Science Based Targets initiative
SECR Streamlined Energy and Carbon Reporting
Sharesave or SAYE Save as you earn share scheme
ShopLive UK The Group’s own video shopping service where store colleagues can assist, advise and demonstrate the use
of products to customers online face-to-face.
SID Senior Independent Director
Store Store sales, Store market share, and Store share of business relate to all sales where the journey is completed
in store. This excludes online home delivered, Order & Collect, Online in-store and ShopLive UK.
TCFD Taskforce on climate-related financial disclosures
TSR Total shareholder return
UK&I United Kingdom and Ireland
UN United Nations
VIU Value in Use
WAEP Weighted average exercise price
WTW Willis Towers Watson
222 Currys plc Annual Report & Accounts 2024/25
Currys plc is listed on the main market of the London Stock
Exchange (stock symbol: CURY) and is a constituent of the
FTSE 250.
Company registration number
07105905
Registered office
1 Portal Way, London W3 6RS, United Kingdom
Corporate website
www.currysplc.com
The website includes information about the Group’s vision
and strategy, business performance, corporate governance,
sustainability, latest news and press releases. The Investors section
includes information on the latest trading performance, records
of past financial results, share price information and analyst
coverage.
Share registrar
Equiniti is the share registrar for Currys plc. Shareholders can
contact Equiniti as follows:
Post – Aspect House, Spencer Road, Lancing, West Sussex,
BN99 6DA, United Kingdom
Online – https://equiniti.com/uk/contact-us/shareholder-
enquiries for FAQs as well as an online query form.
Telephone – +44 371 384 2030 (Please use the UK telephone
country code when calling from outside the UK). Telephone lines
are open on UK business days between 8.30am and 5.30pm
UK time; excluding UK Bank Holidays. For deaf and speech
impaired customers, Equiniti welcome calls via Relay UK.
Please see www.relayuk.bt.com for more information.
Shareholder enquiries
Any queries that shareholders have regarding their shareholdings,
such as a change of name or address, transfer of shares or lost
share certificates, should be referred to Equiniti using the contact
details above.
Managing shares online
Shareholders can manage their holdings online by registering with
Shareview at www.shareview.co.uk. This is a secure online platform
which is provided by Equiniti. To register, you will need your
shareholder reference number, which can be found on your share
certificate, form of proxy or any correspondence from Equiniti.
ShareGift
If you have a very small shareholding that is uneconomical to sell,
you may wish to consider donating it to ShareGift (Registered
charity no. 1052686), a charity that specialises in the donation of
small, unwanted shareholdings to good causes. You can find more
information by visiting sharegift.org or by calling 020 7930 3737.
Unauthorised brokers (boiler room scams)
Currys plc is legally obliged to make its share register available
to the general public in certain circumstances. Consequently,
some shareholders may receive unsolicited phone calls or
correspondence concerning investment matters which may imply
a connection to the company concerned. These are typically
from ‘brokers’ who target shareholders offering to buy their shares
or to sell them shares in what can turn out to be worthless or
high-risk investments. These communications can be persistent
and extremely persuasive.
Share fraud includes scams where investors receive unsolicited
calls and are offered shares that often turn out to be worthless or
non-existent, or an inflated price for shares they own. These calls
come from fraudsters operating in ‘boiler rooms’ that are mostly
based outside the UK. While high profits are promised, those who
buy or sell shares in this way usually lose their money.
If you are approached about a share scam, you should tell the
Financial Conduct Authority using the share fraud reporting form
at www.fca.org.uk/consumers/report-scam-us where you can
find out about the latest investment scams. You can also call
the Consumer Helpline on 0800 111 6768 or 0300 500 8082
from the UK or +44 207 066 1000 from abroad.
Electronic communications
Shareholders will receive annual report & accounts and other
documentation electronically, unless they tell our registrar that
they would like to continue to receive printed materials. This is in
line with best practice and underpins our commitment to reduce
waste. Shareholders may view shareholder communications
online instead of receiving them in hard copy. Shareholders may
elect to receive notifications by email whenever shareholder
communications are added to the website by visiting
www.shareview.co.uk and registering online.
Auditor
KPMG LLP, 15 Canada Square, Canary Wharf, London E14 5GL
www.kpmg.com/uk
Joint stockbrokers
Citigroup Global Markets Limited, 33 Canada Square, Canary
Wharf, London E14 5LB
www.citigroup.com
Liberum Capital Limited, 25 Ropemaker Street, London EC2Y 9LY
www.liberum.com
Company Secretary
Nigel Paterson, General Counsel and Company Secretary
cosec@currys.co.uk
Investor relations
Dan Homan, Investor Relations Director
ir@currys.co.uk
Shareholder and
corporate information
223
Financial Statements Investor InformationGovernanceStrategic Report
224 Currys plc Annual Report & Accounts 2024/25
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CBP031831
Currys plc
1 Portal Way
London
W3 6RS
United Kingdom
E: ir@currys.co.uk
www.currysplc.com
Currys Annual Report & Accounts 2024/25