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Operating costs - Exceptional operating items (Details) - GBP (£)
£ in Millions
 12 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2019
Staff costs      
Guaranteed minimum pension equalisation charge £ 1,586 £ 1,404 £ 1,580
Other external charges 1,978 2,044 2,285
Other operating income (26) (93) (5)
Depreciation, amortisation and impairment      
Brand, goodwill, tangible and other assets impairment 447 1,839 374
Total exceptional operating items 15,422 15,560 15,252
Total exceptional items      
Staff costs      
Guaranteed minimum pension equalisation charge 5 0 21
Other external charges 13 95 53
Other operating income (3) (83) 0
Depreciation, amortisation and impairment      
Brand, goodwill, tangible and other assets impairment 0 1,345 0
Total exceptional operating items £ 15 £ 1,357 £ 74