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Group income statement - USD ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Profit (loss) [abstract] |  |  |
Revenue from fee business | $ 1,510 | $ 1,486 | $ 1,379
Revenue from owned, leased and managed lease hotels | 573 | 447 | 351
System Fund revenues | 1,373 | 1,233 | 1,242
Reimbursement of costs | 1,171 | 1,171 | 1,103
Total revenue | 4,627 | 4,337 | 4,075
Cost of sales | (790) | (688) | (554)
System Fund expenses | (1,422) | (1,379) | (1,276)
Reimbursed costs | (1,171) | (1,171) | (1,103)
Administrative expenses | (385) | (415) | (355)
Share of (losses)/gains of associates and joint ventures | (3) | (1) | 3
Other operating income | 21 | 14 | 84
Depreciation and amortisation | (116) | (115) | (112)
Impairment charges | (131) |  | (18)
Operating profit | 630 | 582 | 744
Operating profit analysed as: |  |  |
Operating profit before System Fund and exceptional items | 865 | 832 | 774
System Fund | (49) | (146) | (34)
Operating exceptional items | (186) | (104) | 4
Operating profit | 630 | 582 | 744
Financial income | 6 | 5 | 4
Financial expenses | (121) | (101) | (95)
Fair value gains/(losses) on contingent purchase consideration | 27 | (4) |
Profit before tax | 542 | 482 | 653
Tax | (156) | (132) | (118)
Profit for the year from continuing operations | 386 | 350 | 535
Attributable to: |  |  |
Equity holders of the parent | 385 | 349 | 534
Non-controlling interest | 1 | 1 | 1
Profit loss from continuing operations | $ 386 | $ 350 | $ 535
Continuing and total operations: |  |  |
Basic | $ 2.104 | $ 1.837 | $ 2.767
Diluted | $ 2.092 | $ 1.818 | $ 2.753

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- Definition The entity's share of the profit (loss) of associates and joint ventures accounted for using the equity method. [Refer: Associates [member]; Investments accounted for using equity method; Joint ventures [member]; Profit (loss)] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2019-01-01 -Paragraph 23 -Subparagraph g -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2019-en-r&anchor=para_23_g&doctype=Standard -URIDate 2019-03-27 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2019-01-01 -Paragraph 28 -Subparagraph e -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2019-en-r&anchor=para_28_e&doctype=Standard -URIDate 2019-03-27 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Note Effective on first application of IFRS 9 -Name IFRS -Number 4 -IssueDate 2019-01-01 -Paragraph 39M -Subparagraph b -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=4&code=ifrs-tx-2019-en-b&anchor=para_39M_b&doctype=Standard -URIDate 2019-03-27 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Name IAS -Number 1 -IssueDate 2019-01-01 -Paragraph 82 -Subparagraph c -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IAS&num=1&code=ifrs-tx-2019-en-r&anchor=para_82_c&doctype=Standard -URIDate 2019-03-27 + Details
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- Definition Cost associated with reimbursable income. This occurs when a services entity incurs expenses on behalf of the client and passes through the cost of reimbursable expenses to a client. + References No definition available. + Details
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- Definition Operating exceptional items + References No definition available. + Details
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- References No definition available. + Details
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- Definition Operating profit loss before system fund result and exceptional items. + References No definition available. + Details
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- Definition Profit loss from operations of system fund. + References No definition available. + Details
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- Definition Repayment received or receivable for expenses incurred on behalf of a client or customer, other than those reimbursements received by landlords from tenants. + References No definition available. + Details
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- Definition System fund expenses. + References No definition available. + Details
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- Definition System fund revenue. + References No definition available. + Details
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