Revenue (Tables)

12 Months Ended

Dec. 31, 2020

The following table presents Group revenue disaggregated by type of revenue stream and by reportable segment:


Year ended 31 December 2020	Americas $m		EMEAA $m		Greater China $m		Central $m		Group $m
Franchise and base management fees		452		93		61		—		606

Incentive management fees		5		14		16		—		35

Central revenue		—		—		—		182		182

Revenue from fee business		457		107		77		182		823

Revenue from owned, leased and managed lease hotels		55		114		—		—		169

		512		221		77		182		992

System Fund revenues (note 33)										765

Reimbursement of costs										637

Total revenue										2,394


Year ended 31 December 2019	Americas $m		EMEAA $m		Greater China $m		Central $m		Group $m
Franchise and base management fees		840		247		87		—		1,174

Incentive management fees		13		90		48		—		151

Central revenue		—		—		—		185		185

Revenue from fee business		853		337		135		185		1,510

Revenue from owned, leased and managed lease hotels		187		386		—		—		573

		1,040		723		135		185		2,083

System Fund revenues (note 33)										1,373

Reimbursement of costs										1,171

Total revenue										4,627


Year ended 31 December 2018	Americas $m		EMEAA $m		Greater China $m		Central $m		Group $m
Franchise and base management fees		835		227		94		—		1,156

Incentive management fees		18		93		49		—		160

Central revenue		—		—		—		170		170

Revenue from fee business		853		320		143		170		1,486

Revenue from owned, leased and managed lease hotels		198		249		—		—		447

		1,051		569		143		170		1,933

System Fund revenues (note 33)										1,233

Reimbursement of costs										1,171

Total revenue										4,337


	2020 $m			2019 $m
At 1 January		334			290

Costs paid		74			64

Recognised as a deduction to revenue		(25	)		(22	)

Impairment charges		(53	)		—

Repayments		—			(1	)

Exchange and other adjustments		6			3

At 31 December		336			334

Analysed as:

Current		25			23

Non-current		311			311

		336			334


	Loyalty programme $m			Other co-brand fees $m			Application & re-licensing fees $m			Other $m			Total $m
At 1 January 2019		1,181			77			175			73			1,506

Acquisition of businesses		—			—			—			2			2

Increase in deferred revenue		533			—			26			64			623

Recognised as revenue		(481	)		(11	)		(25	)		(49	)		(566	)

Exchange and other adjustments		—			—			(4	)		3			(1	)

At 31 December 2019		1,233			66			172			93			1,564

Increase in deferred revenue		344			—			14			45			403

Recognised as revenue		(332	)		(11	)		(20	)		(39	)		(402	)

Exchange and other adjustments		—			—			—			4			4

At 31 December 2020		1,245			55			166			103			1,569

Analysed as:

Current		376			11			22			43			452

Non-current		869			44			144			60			1,117

		1,245			55			166			103			1,569

At 31 December 2019

Current		476			11			25			43			555

Non-current		757			55			147			50			1,009

		1,233			66			172			93			1,564

Amounts received and not yet recognised related to performance obligations that were unsatisfied at 31 December 2020 are as follows:


	2020						2019
Expected timing of recognition	Loyalty and co-brand $m		Other $m		Total $m		Loyalty and co-brand $m		Other $m		Total $m
Less than one year		387		65		452		487		68		555

Between one and two years		313		40		353		292		34		326

Between two and three years		249		29		278		176		30		206

Between three and four years		176		24		200		115		27		142

Between four and five years		73		22		95		79		27		106

More than five years		102		89		191		150		79		229

		1,300		269		1,569		1,299		265		1,564

Movements in contract costs, typically developer commissions, are as follows:


	2020 $m			2019 $m
At 1 January		72			60

Costs incurred		11			19

Amortisation		(9	)		(7	)

Exchange and other adjustments		1			—

At 31 December		75			72

Analysed as:

Current		5			5

Non-current		70			67

		75			72