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Revenue (Tables) | 12 Months Ended
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Dec. 31, 2021
Text Block [Abstract] |
Summary of Group Revenue Disaggregated By Type of Revenue Stream and By Reportable Segment |
Year ended 31 December 2021 |  |  |  | Americas $m |  | EMEAA $m |  | Greater China $m |  | Central $m |  | Group $m |
Franchise and base management fees |  |  |  | 683 |  | 120 |  | 91 |  | – |  |  | 894 |
Incentive management fees |  |  |  | 8 |  | 29 |  | 25 |  | – |  |  | 62 |
Central revenue |  |  |  | – |  | – |  | – |  | 197 |  |  | 197 |
Revenue from fee business |  |  |  | 691 |  | 149 |  | 116 |  | 197 |  |  | 1,153 |
Revenue from owned, leased and managed lease hotels |  |  |  | 83 |  | 154 |  | – |  | – |  |  | 237 |
|  |  |  | 774 |  | 303 |  | 116 |  | 197 |  |  | 1,390 |
System Fund revenues (note 33) |  |  |  |  |  |  |  |  |  |  |  |  | 928 |
Reimbursement of costs |  |  |  |  |  |  |  |  |  |  |  |  | 589 |
Total revenue |  |  |  |  |  |  |  |  |  |  |  |  | 2,907 |
Year ended 31 December 2020 |  |  |  | Americas $m |  | EMEAA $m |  | Greater China $m |  | Central $m |  | Group $m |
Franchise and base management fees |  |  |  | 452 |  | 93 |  | 61 |  | – |  |  | 606 |
Incentive management fees |  |  |  | 5 |  | 14 |  | 16 |  | – |  |  | 35 |
Central revenue |  |  |  | – |  | – |  | – |  | 182 |  |  | 182 |
Revenue from fee business |  |  |  | 457 |  | 107 |  | 77 |  | 182 |  |  | 823 |
Revenue from owned, leased and managed lease hotels |  |  |  | 55 |  | 114 |  | – |  | – |  |  | 169 |
|  |  |  | 512 |  | 221 |  | 77 |  | 182 |  |  | 992 |
System Fund revenues (note 33) |  |  |  |  |  |  |  |  |  |  |  |  | 765 |
Reimbursement of costs |  |  |  |  |  |  |  |  |  |  |  |  | 637 |
Total revenue |  |  |  |  |  |  |  |  |  |  |  |  | 2,394 |
Year ended 31 December 2019 |  |  |  | Americas $m |  | EMEAA $m |  | Greater China $m |  | Central $m |  | Group $m |
Franchise and base management fees |  |  |  | 840 |  | 247 |  | 87 |  | – |  |  | 1,174 |
Incentive management fees |  |  |  | 13 |  | 90 |  | 48 |  | – |  |  | 151 |
Central revenue |  |  |  | – |  | – |  | – |  | 185 |  |  | 185 |
Revenue from fee business |  |  |  | 853 |  | 337 |  | 135 |  | 185 |  |  | 1,510 |
Revenue from owned, leased and managed lease hotels |  |  |  | 187 |  | 386 |  | – |  | – |  |  | 573 |
|  |  |  | 1,040 |  | 723 |  | 135 |  | 185 |  |  | 2,083 |
System Fund revenues (note 33) |  |  |  |  |  |  |  |  |  |  |  |  | 1,373 |
Reimbursement of costs |  |  |  |  |  |  |  |  |  |  |  |  | 1,171 |
Total revenue |  |  |  |  |  |  |  |  |  |  |  |  | 4,627 |
Summary of Information About Trade Receivables, Contract Assets, and Deferred Revenue |
|  |  |  | 2021 $m |  |  |  |  | 2020 $m |
Trade receivables (note 18) |  |  |  |  | 399 |  |  |  |  |  | 309 |
Contract assets |  |  |  |  | 346 |  |  |  |  |  | 336 |
Deferred revenue |  |  |  |  | (1,613 | ) |  |  |  |  | (1,569 | )
Summary of Information About Contract Assets |
|  |  |  | 2021 $m |  |  |  |  | 2020 $m |
At 1 January |  |  |  |  | 336 |  |  |  |  |  | 334 |
Additions |  |  |  |  | 45 |  |  |  |  |  | 74 |
Recognised as a deduction to revenue |  |  |  |  | (35 | ) |  |  |  |  | (25 | )
Impairment charges |  |  |  |  | – |  |  |  |  |  | (53 | )
Repayments |  |  |  |  | (1 | ) |  |  |  |  | – |
Exchange and other adjustments |  |  |  |  | 1 |  |  |  |  |  | 6 |
At 31 December |  |  |  |  | 346 |  |  |  |  |  | 336 |
Analysed as: |  |  |  |  |  |  |  |  |  |  |  |
Current |  |  |  |  | 30 |  |  |  |  |  | 25 |
Non-current |  |  |  |  | 316 |  |  |  |  |  | 311 |
|  |  |  |  | 346 |  |  |  |  |  | 336 |
Summary of Changes in Deferred Revenue |
|  |  |  |  | Loyalty programme $m |  |  | Other co-brand fees $m |  |  | Application & re-licensing fees $m |  |  | Other $m |  |  | Total $m |
At 1 January 2020 |  |  |  |  |  |  | 1,233 |  |  |  | 66 |  |  |  | 172 |  |  |  | 93 |  |  |  | 1,564 |
Increase in deferred revenue |  |  |  |  |  |  | 344 |  |  |  | – |  |  |  | 14 |  |  |  | 45 |  |  |  | 403 |
Recognised as revenue |  |  |  |  |  |  | (332 | ) |  |  | (11 | ) |  |  | (20 | ) |  |  | (39 | ) |  |  | (402 | )
Exchange and other adjustments |  |  |  |  |  |  | – |  |  |  | – |  |  |  | – |  |  |  | 4 |  |  |  | 4 |
At 31 December 2020 |  |  |  |  |  |  | 1,245 |  |  |  | 55 |  |  |  | 166 |  |  |  | 103 |  |  |  | 1,569 |
Increase in deferred revenue |  |  |  |  |  |  | 384 |  |  |  | – |  |  |  | 19 |  |  |  | 45 |  |  |  | 448 |
Recognised as revenue |  |  |  |  |  |  | (337 | ) |  |  | (11 | ) |  |  | (22 | ) |  |  | (35 | ) |  |  | (405 | )
Exchange and other adjustments |  |  |  |  |  |  | – |  |  |  | – |  |  |  | – |  |  |  | 1 |  |  |  | 1 |
At 31 December 2021 |  |  |  |  |  |  | 1,292 |  |  |  | 44 |  |  |  | 163 |  |  |  | 114 |  |  |  | 1,613 |
Analysed as: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  |  |  |  |  |  | 535 |  |  |  | 11 |  |  |  | 21 |  |  |  | 50 |  |  |  | 617 |
Non-current |  |  |  |  |  |  | 757 |  |  |  | 33 |  |  |  | 142 |  |  |  | 64 |  |  |  | 996 |
|  |  |  |  |  |  | 1,292 |  |  |  | 44 |  |  |  | 163 |  |  |  | 114 |  |  |  | 1,613 |
At 31 December 2020: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  |  |  |  |  |  | 376 |  |  |  | 11 |  |  |  | 22 |  |  |  | 43 |  |  |  | 452 |
Non-current |  |  |  |  |  |  | 869 |  |  |  | 44 |  |  |  | 144 |  |  |  | 60 |  |  |  | 1,117 |
|  |  |  |  |  |  | 1,245 |  |  |  | 55 |  |  |  | 166 |  |  |  | 103 |  |  |  | 1,569 |
Amounts Received and Not Yet Recognised Relating to Performance Obligations | Amounts received and not yet recognised relating to performance obligations that were unsatisfied at the year end are as follows:
|  |  |  |  | 2021 |  |  |  |  |  | 2020 |
|  |  |  |  | Loyalty and co-brand $m |  |  | Other $m |  |  | Total $m |  |  |  |  |  | Loyalty and co-brand $m |  |  | Other $m |  |  | Total $m |
Expected timing of recognition |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Less than one year |  |  |  |  |  |  | 546 |  |  |  | 71 |  |  |  | 617 |  |  |  |  |  |  |  | 387 |  |  |  | 65 |  |  |  | 452 |
Between one and two years |  |  |  |  |  |  | 406 |  |  |  | 45 |  |  |  | 451 |  |  |  |  |  |  |  | 313 |  |  |  | 40 |  |  |  | 353 |
Between two and three years |  |  |  |  |  |  | 155 |  |  |  | 33 |  |  |  | 188 |  |  |  |  |  |  |  | 249 |  |  |  | 29 |  |  |  | 278 |
Between three and four years |  |  |  |  |  |  | 98 |  |  |  | 25 |  |  |  | 123 |  |  |  |  |  |  |  | 176 |  |  |  | 24 |  |  |  | 200 |
Between four and five years |  |  |  |  |  |  | 53 |  |  |  | 22 |  |  |  | 75 |  |  |  |  |  |  |  | 73 |  |  |  | 22 |  |  |  | 95 |
More than five years |  |  |  |  |  |  | 78 |  |  |  | 81 |  |  |  | 159 |  |  |  |  |  |  |  | 102 |  |  |  | 89 |  |  |  | 191 |
|  |  |  |  |  |  | 1,336 |  |  |  | 277 |  |  |  | 1,613 |  |  |  |  |  |  |  | 1,300 |  |  |  | 269 |  |  |  | 1,569 |
Movements in Contract Costs, Typically Developer Commissions |
|  |  |  | 2021 $m |  |  |  |  | 2020 $m |
At 1 January |  |  |  |  | 75 |  |  |  |  |  | 72 |
Costs incurred |  |  |  |  | 11 |  |  |  |  |  | 11 |
Amortisation |  |  |  |  | (9 | ) |  |  |  |  | (9 | )
Exchange and other adjustments |  |  |  |  | – |  |  |  |  |  | 1 |
At 31 December |  |  |  |  | 77 |  |  |  |  |  | 75 |
Analysed as: |  |  |  |  |  |  |  |  |  |  |  |
Current |  |  |  |  | 5 |  |  |  |  |  | 5 |
Non-current |  |  |  |  | 72 |  |  |  |  |  | 70 |
|  |  |  |  | 77 |  |  |  |  |  | 75 |

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