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Group income statement - USD ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | [1] | Dec. 31, 2021 | [1]
Profit (loss) [abstract] |  |  |  |
Revenue from fee business | $ 1,672 | $ 1,434 |  | $ 1,144
Revenue from owned, leased and managed lease hotels | 471 | 394 |  | 237
Revenue from insurance activities | 21 | 15 |  | 9
System Fund and reimbursable revenues | 2,460 | 2,049 |  | 1,517
Total revenue | 4,624 | 3,892 |  | 2,907
Cost of sales | (742) | (648) |  | (486)
System Fund and reimbursable expenses | (2,441) | (2,154) |  | (1,528)
Administrative expenses | (338) | (353) |  | (292)
Insurance expenses | (23) | (11) |  | (8)
Share of profits/(losses) of associates and joint ventures | 31 | (59) |  | (8)
Other operating income | 21 | 29 |  | 11
Depreciation and amortisation | (67) | (68) |  | (98)
Impairment reversal/(loss) on financial assets | 1 | (5) |  | 0
Other net impairment reversals/(charges) | 0 | 5 |  | (4)
Operating profit | 1,066 | 628 |  | 494
Operating profit analysed as: |  |  |  |
Operating profit before System Fund, reimbursables and exceptional items | 1,019 | 828 |  | 534
System Fund and reimbursable result | 19 | (105) |  | (11)
Operating exceptional items | 28 | (95) |  | (29)
Operating profit | 1,066 | 628 |  | 494
Financial income | 39 | 22 |  | 8
Financial expenses | (91) | (118) |  | (147)
Fair value (losses)/gains on contingent purchase consideration | (4) | 8 |  | 6
Profit/(loss) before tax | 1,010 | 540 |  | 361
Tax | (260) | (164) |  | (96)
Profit for the year from continuing operations | 750 | 376 | [2] | 265
Attributable to: |  |  |  |
Equity holders of the parent | 750 | 375 |  | 266
Non-controlling interest | 0 | 1 |  | (1)
Profit loss from continuing operations | $ 750 | $ 376 | [2] | $ 265
Earnings per ordinary share: |  |  |  |
Basic | $ 4.438 | $ 2.072 |  | $ 1.454
Diluted | $ 4.412 | $ 2.06 |  | $ 1.446
[1] | Re-presented for the adoption of IFRS 17 ‘Insurance Contracts’ and to combine System Fund revenues and reimbursables (see New accounting standards and other presentational changes).
[2] | In 2023, gains/(losses) on net investment hedges have been presented on a separate line. The 2022 amount was previously presented within ‘Exchange (losses)/gains on retranslation of foreign operations’.

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- Definition The profit (loss) from operating activities of the entity. [Refer: Profit (loss)] + References Reference 1: http://www.xbrl.org/2003/role/exampleRef -Name IAS -Number 32 -IssueDate 2023-01-01 -Paragraph IE33 -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=32&code=ifrs-tx-2023-en-r&anchor=para_IE33&doctype=Illustrative%20Examples -URIDate 2023-03-23 Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2023-01-01 -Paragraph 85 -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2023-en-r&anchor=para_85&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The amount of revenue from contracts with customers. A customer is a party that has contracted with an entity to obtain goods or services that are an output of the entity’s ordinary activities in exchange for consideration. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 15 -IssueDate 2023-01-01 -Paragraph 114 -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=15&code=ifrs-tx-2023-en-r&anchor=para_114&doctype=Standard -URIDate 2023-03-23 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 15 -IssueDate 2023-01-01 -Paragraph 113 -Subparagraph a -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=15&code=ifrs-tx-2023-en-r&anchor=para_113_a&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The amount of revenue arising from hotel operations. [Refer: Revenue] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2023-01-01 -Paragraph 112 -Subparagraph c -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2023-en-r&anchor=para_112_c&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The amount of revenue arising from room occupancy services. [Refer: Revenue] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2023-01-01 -Paragraph 112 -Subparagraph c -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2023-en-r&anchor=para_112_c&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The entity's share of the profit (loss) of associates and joint ventures accounted for using the equity method. [Refer: Associates [member]; Investments accounted for using equity method; Joint ventures [member]; Profit (loss)] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2023-01-01 -Paragraph 28 -Subparagraph e -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2023-en-r&anchor=para_28_e&doctype=Standard -URIDate 2023-03-23 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2023-01-01 -Paragraph 23 -Subparagraph g -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2023-en-r&anchor=para_23_g&doctype=Standard -URIDate 2023-03-23 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Name IAS -Number 1 -IssueDate 2023-01-01 -Paragraph 82 -Subparagraph c -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2023-en-r&anchor=para_82_c&doctype=Standard -URIDate 2023-03-23 + Details
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